Daily cleaning, installation of cabin HEPA filters on flights from Detroit
Delta, American Airlines and Frontier have all waived their change and cancellation fees on flights from Detroit Metropolitan Wayne County to Worldwide. Confirm policies on booking site.
LATAM Airlines does not allow booking a middle seat on flights from Detroit Metropolitan Wayne County to Worldwide.
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Scores according to KAYAK customer reviews
Cons: "Better choices for food"
Cons: "No US airline seems to have figured out how to board without long line in the jetway. But not a big deal."
Cons: "WiFi didn’t work at all."
Pros: "Everything ok. I was hoping to buy food but glad to see almonds as one of the free snacks. Delta seems to be upping its game a bit lately."
Cons: "No US carrier seems able to master smooth boarding without standing waits."
Pros: "Safe and fast journey."
Cons: "Vegan options for everything."
Cons: "They sent my luggage to a completely different state! Now I have to wait till it gets to LGA and then they’ll send it to me."
Cons: "B.S. all the Delta Boarding groups. Geez, have you lost all common sense! C'mon... I understand the ill/med conditions passengers. How about 1 kid, then 2 kids then 3 kids, w/ cataracts, bladder probelems, Platinum, Gold, Silver, Paper, Plus 1, Plus 2, Main Cabin 1, 2 and 3."
Pros: "Love the fact that the head rests move to support your head better."
Cons: "The coffee could’ve tasted better."
Pros: "The seat was great, I wish all seats on the plane were that comfortable"
Cons: "Nothing, everyone was great"
Pros: "Friendly fast service to Albany"
Cons: "The EXTRA upgrade price from coach was a little bit better than economy coach but not much."
Cons: "No meal option and my video screen volume did not work"
Pros: "All was good"
Cons: "All was good"
Pros: "Boarding was easy."
Cons: "I am 6' 1" tall and weigh 220, so not out of the ordinary and I felt like I was stuffed into a sardine can."
Cons: "It was perfect."
Cons: "Being on time"
Pros: "Not comfortable a little but scary on the flight to Detroit. Way better coming back to Denver"
Pros: "Lots of in flightentertainment options"
Pros: "There was an agent named Christopher working at the Delta terminal in San Diego, and he was tremendous to work with."
Pros: "Everything went smoothly. Baggage was at carousel before we were, a first."
Cons: "Everything was fine."
Pros: "Nicer plane"
Cons: "One stewardess almonds mowed me down with cart"
Pros: "We boarded close to on time, no hassles. Allowed my husband and me (retired military) to board early, thank you."
Cons: "LAX security is awful. We never left the airport (arrived LAX from Sydney AU) yet were forced thru security again. Had to remove shoes, was scanned and "frisked" by TSA to get to Denver. To go to Australia, Denver TSA waived the removal of shoes, skipped the scan for the metal detector and no one touched me, ditto for LAX on the trip to Sydney. Where's the uniformity or standards for TSA?? Why did I have to be subjected to this garbage on the way home?? This is why I despise flying. It makes no sense to me. This ruined what was a great vacation."
Pros: "Quick and easy."
Cons: "It was scheduled so late at night."
Cons: "Crowded seatibg"
Pros: "My upgrade was fabulous!"
Pros: "Love the built in tv’s with free entertainment."
Cons: "The plane got delayed on the runway and the shut the engines off so the plane got super hot, but even after we got up in the air it never cooled down. Normally I’m freezing on flights, but I just sat sweating this whole flight. It was terrible."
Pros: "Excellent very good"
Cons: "Good service excellent"
Cons: "Bad information about delays"
Pros: "ditto above"
Cons: "ditto above"
Pros: "Nothing bad and nothing particularly good."
Pros: "The plane, crew was clean, newer and had TV's in the backrests. Remember to bring headphones! Seats are tight, but the crew was friendly and may the flight experience positive."
Cons: "Hard to get comfortable even in easy comfort but easy comfort is better than typica arats."
Pros: "on time, clean, prompt."
Cons: "Excellent service excellent pilot"
Pros: "Updated plane, movies are old but a verity"
Cons: "Lost two pieces of luggage"
Pros: "Able to watch an interview. Then part of a movie which makes the time fly."
Cons: "Late departure. Late arrival. So I got my car and landed in terrible traffic. Which I had hoped to avoid."
Pros: "I appreciated the kindness of the staff at each of our stops. From beginning to end they were polite, helpful, and kind!"
Cons: "Plane was hot but that seems common for these small planes during the summer."
Pros: "On line customer service was very courteous and helpful."
Cons: "We waited overnight in the airport without even an offer of accommodations, toothbrushes, meal vouchers, etc."
Pros: "Airplane was good, boarding was fast."
Cons: "Did not have the fruit and cheese plate."
Pros: "Very friendly and efficient. Food was hot and red wine excellent."
Pros: "nice snack"
Cons: "Main meal was mediocre, other food better"
Cons: "Quality of food especially the main meal."
Cons: "the pilot gave us a hard landing in Jamaica"
Cons: "Good trip"
Pros: "Very modern"
Cons: "Boarding was weird, from front to back"
Cons: "It was amazing"
Cons: "3 hr delay and had to change gates"
Cons: "Boarding process"
Cons: "The entertainment app didn’t worked"
Cons: "AC was way too cold"
Pros: "No traffic to LGA. No security lines. First in line to take off."
Cons: "Snack options are very poor."
Cons: "Foot room. Baggage room. Entertainment. Service"
Cons: "The layover was 40 minutes but from one gate to another takes 30 minutes, I was one of the last person aborting and the doors were about to close."
Cons: "Delays. Stuck in airplane waiting for over an hour after already having a 30 min delay to board."
Cons: "Personal monitors. Free food."
Pros: "The boarding was fast."
Cons: "I was in business class. The seat in front me magazine holder was stretched out and constantly hit me in the knee."
Cons: "Inflexible employee, bad website, worse app. NO ROOM for mid seat traveler. Had to keep arms crossed the whole trip, Dangerous for somebody like me with respiratory illness and sleep apnea"
Cons: "Equipment delay"
Pros: "Smooth ride"
Cons: "Holding back the departing passengers so those with connections could exit first"
Cons: "O prematurely had to check my carry on when there was room to bring it on board with me"
Cons: "Have coach passengers prepay for meals"
Cons: "no individual tv’s. The best was the food, noquis were excellent"
Cons: "Everything was cancelled or delayed, missed connection are very common."
Pros: "yes thank you"
Cons: "all vary good"
Pros: "My overall experience was good, but the ticket said one gate, and I boarded through different one. But I guess that's the airports fault."
Cons: "Everything was good."
Cons: "The on-boarding in Barcelona was a little odd. Instead of calling boarding by groups or zones it was a free for all. That could have been better organized"
Pros: "ontime easy boarding comfortable and quiet"
Cons: "no gluten/dairy free items"
Cons: "Too much delay"
Pros: "We arrived 40min earlier than expected"
Pros: "The fight was fantastic."
Cons: "Baggage claim took an hour"
Pros: "The movie selection was great!"
Cons: "Old airplane between MIA and SJU"
Pros: "Not as other as flights"
Pros: "Easy check in."
Cons: "Service staff was friendly enough; maybe I’m used to southwest. As someone who is anxious to fly smiling faces are always appreciate."
Pros: "Lots of legroom in the exit row"
Pros: "The professionalism of the crew and the cleanliness was excellent!"
Cons: "The seats weren’t very comfortable!"
Cons: "Airplane very uncomfortable!spacevery reduce to obtain more seating capacity they forgot customer comfort"
Cons: "Airbus seems to have completely minimalized all legroom for persons over 6 feet."
Pros: "Friendliness of gate staff"
Pros: "Great selection on movies to pass the time and charging port for mobile devices ."
Cons: "The Flight was inconveniently delayed and all they offered us were some cheap snacks and soda. I was completely annoyed by the whole situation."
Cons: "All good"
Pros: "Readiness for take off was well organized and quick"
Pros: "Flight was packed in like sardines. Seat was uncomfortable"
Cons: "Have passengers sir at every other seat."
Cons: "Little planes need an interior restoration to make them look better."
Pros: "The flight crew was friendly and smiling."
Cons: "The seat in economy was incredibly uncomfortable. Seat had a slight forward incline which made a finding a relaxing position impossible."
Cons: "Took a long time to board, we were about 10 min late to take off"
Pros: "Seat good, boarding good"
Cons: "It was terribly cold, was not even offered snacks, the one steward was chomping on his gum very unprofessional on checking in"
Cons: "I didn’t even make this flight!"
Cons: "When I spoke to the United person last week to confirm baggage and carry on requirements. He said I could take a carry on when I turned up to the gates I was charged another fee for my carry on bag. What is baffling is that when I arrived at Denver people were getting complementary check in baggage. I’m so dissatisfied with the booking and the amount it has now cost me ruining any savings I’d had for sanfrancisco"
Pros: "Crew were friendly. The entertainment system they have was excellent. Plus gave out free ear buds, cheap ones I’m sure but still free."
Cons: "The leg room on this flight was very tight. I’m a short person and it was still very tight and uncomfortable."
Cons: "Crowded planes."
Cons: "I was assigned a seat in the last row on the plane. during the flight two stewardesses sat in the area behind me. they were VERY LOUD during all the flight. So loud that I couldn't read the book I brought along. This was the leg from DTW to DEN."
Pros: "Flight crew was great, cockpit crew top notch, very smooth landing, entertaining and informative post flight info from pilot. Food was almost non existant, entertainment non existant, leg room cramped. Can the airlines do any more to make passengers miserable?"
Pros: "Smooth and friendly efficient crew."
Pros: "Nothing I won't be flying united again!"
Cons: "The lady at the gate when boarding was not friendly and was not willing to help us get seats together. I was traveling with my mother, husband and two infant children. And it was like pulling teeth to get any information out of her. She did not even tell us we could board early to get situated on plane! I also called earlier that morning and spoke with a man on he phone at united who told me he put us all in the same row. That was a lie bc when we checked in at the gate to get our seats the lady said no one was sitting next to each other! That lady was rude and short tempered! Awful experience will never fly again!!"
Pros: "That I was able to get out of the ide seat"
Cons: "Because my flight was delayed I got re-routed so I no longer was. In preimier section and had to leave even later, and I was placed in a middle seat."
Pros: "It's annoying that you pay for seat upgrades and they stick ya in group5 boarding. It's just reminds people that they want to charge you for every little thing they can these days!"
Cons: "4 hour delay"
Pros: "Coming home"
Cons: "No snacks...free"
Cons: "I'm 6'tall...NOT that tall and felt cramped the entire time."
Pros: "Friendliness of the staff"
Pros: "Blonde in front of me :)"
Cons: "There is no plug in"
Pros: "Short lflight"
Cons: "The snack"
Pros: "Nice airplane"
Cons: "Everything, flight was delayed over 6 hours causing me to connecting flight. Spent all day at the airport and didn't go anywhere."
Cons: "Plane was late then sat on run way for 30 minutes. Over one hour late."
Pros: "All of this trip went well, all on time, great service, no worries!"
Pros: "Great people"
Pros: "Why's is there to like!!!?"
Cons: "No blanket.. No pllow"
Pros: "Everything was fine"
Cons: "The free snacks were extremely salty. During the second leg of my trip, I chose to forego them. Other snacks were available for a cost."
Cons: "Delayed 5 time and change plane 3 times"
Pros: "The fact that everything went as planned with no delays."
Pros: "On time..nice staff"
Pros: "It's seems like no one cares about passengers in this airline.... Rude services"
Cons: "Little more time between flights would be nice"
Pros: "Fantastic service"
Pros: "Boarded on time and landed on time."
Pros: "Basically good, except for delay."
Cons: "Return trip had small planes"
Cons: "We were delayed with no real updates why"
Pros: "This airline is better than most of the others."
Cons: "If we had followed the gate agents directions, we never would have made it to Denver- now we are still trying to get to Durango the next day"
Pros: "Love junction airport"
Cons: "DIA is always nice and kayak was a great service and price."
Pros: "When I got on the plane"
Cons: "Late by more then an hour and I missed my connection home. I had to stay the night in Denver and miss a day of work. This cost me an extra day and about $1000 worth of missed revenue."
Cons: "The fact that the tv is on constantly without the option to turn it off is annoying. The viewing length to passenger is too short to really enjoy (Probably not your fault). PLEASE permit us to turn it off."
Pros: "It eventually ended"
Cons: "Spent almost an hour before actually taking off. Terrible service. No"
Cons: "No TV"
Cons: "Lower the price for a carry on. Flight crew was very friendly."
Cons: "Flight apparently was cancelled 48 hours before but no one contacted me. I was able to check in with Frontier and get the gate and seat assignment even though the flight had been cancelled the day before. I found out when I arrived at the gate at the airport. Frontier did nothing to help me get to my destination. I was forced to buy a last minute ticket on another airline to get to my business meeting."
Pros: "The flight was on time"
Cons: "Frontier never has enough staff to handle checking baggage and they nickel and dime you for an uncomfortable seat."
Cons: "The worst airline to fly on. Over sold flight by 4 people all checked in so didn't have a seat. Took us over 30 min to get through security and then had to run to gate only to have the manager yell at us to get on the plane. Take note.... we were traveling with a 16 mos old."
Cons: "Poor check in experience"
Pros: "Quck, friendly staff"
Cons: "Tight seats, no water offered to drink"
Cons: "From the moment that I get off the plane to catch my flight connections to San diego, I thought the gate was far but its right the corner so I dont need to rush lol"
Cons: "On time and average comfortable"
Cons: "More delay notices and flight departure changes than I can count. Conflicting times in email notices versus the app versus text alerts. Customer service went straight to voicemail. I may have been able to drive across the country faster. Currently arriving in Denver. My connecting flight left yesterday."
Pros: "Getting off plain"
Cons: "The total experience with Frontier"
Cons: "Only 1 cup of water. Aisles very narrow."
Cons: "Flight left Over 1 hour left. Waited on runway."
Pros: "We landed"
Cons: "Wasn't calling by zones, was pretty much a free for all to get on the plane."
Pros: "The crew was friendly"
Cons: "Starting with boarding- what happened to loading the back of the plane first? That was much more efficient! That way the people in the back don't have to wait for row 8 to get settled before the rest of the plane can proceed with boarding. Once you get to your seat, it's so uncomfortable! They're molded in such a way your head always leans forward, they don't recline, there's very little leg room or side room. Arm rests are half the size of the usual, and tray tables are also half the size! If you're on the plane for an hour flight, it's do-able, but any longer than that, you'll be miserable. For the record, I'm tall and thin, and I felt squished sideways."
Cons: "no free drinks? 2.99 for a coke? no pretzels? why i had to pay 70$ for my bags what"
Pros: "On time, nice seats"
Pros: "Very smooth check in since I paid for my baggage and seats prior to getting to the airport and I also had my boarding pass already printed off."
Cons: "The screaming child sitting next to me for the ENTIRE flight."
Pros: "Gate crew at Denver on May 2nd (afternoon) were just disorganized and confused. She was just stressed out for no reason. Seems like not a people's person and can't stay calm at ALL. Can't handle stress at all"
Pros: "Fun time great flight"
Cons: "Great friendly people"
Pros: "Overall, I was VERY happy with both my flights. I've been flying Spirit the past few times I've traveled and after flying Spirit for so long Frontier was a breath of fresh air! The lines to check in our luggage were minimal, each flight arrived about 30 min early to our destination, we got our luggage back in a timely manner. Operationally, our flying experience with Frontier went without a hitch!"
Cons: "No major complaints. As I mentioned, we've had been flying Spirit quite often and after so many headaches with flying that airline I was happy to pay a little bit more to fly Frontier and not run into any complications of any kind! Thank you for being operationally on top of your game Frontier!"
Pros: "They give front of line privilege to military."
Cons: "The plane was uncomfortable. The seats do not recline, there's no where to charge electronics and the planes were dirty. Both of my flights were delayed by two hours and updates of the flight status was not updated while little information was provided as to why the flights were delayed."
Pros: "There is absolutely nothing I liked about Frontier"
Cons: "Flight was cancelled and not rescheduled. I had to spend another $600 to fly out from Detroit that day in order to make it home for Christmas. I will never fly frontier again."
Pros: "Seats were bigger than I thought."
Cons: "Seats didn't recline."
Cons: "Being stuck on runway, waiting to take off. And very limited updates. Already a long flight ahead of us, waiting to take off is very depressing."
Pros: "I've learned to pack whatever I need into a backpack that's within their personal item limits. This makes traveling on cheap flights easy."
Cons: "Limited space and no amenities"
Pros: "Inexpensive ticket prices."
Cons: "Officially the worst chair I have ever been seated in. Not just on an airplane, the worst chair I have ever had the displeasure to sit upon. Even when the plane was not as full, there was no way to get a single moment of comfort."
Pros: "Like fact was affordable. Was not vacay but taking care of family member after surgery."
Cons: "I paid three times the amount for return ticket to LAX. No help from employees I dealt with. Was because I had changed return date twice. Lost two tickets due to change. Guess I really messed up but it was all due to FAMILY emergency. No love"
Pros: "They miss my bag in Denver"
Pros: "Flight attendants were kind and informative, there was still some leg room even though they obviously squeeze seats in. After the delay, they were quick to reschedule any missed connecting flights."
Cons: "We waited a half hour after boarding time to board, and then waited on the plane for an hour before beginning takeoff. Nothing available to eat or drink besides water or for purchase (I realize this is budget, but this always turns me off). Seats don't recline."
Pros: "The price of the flight... Crew was cool"
Cons: "Paying extra for an emergency exit seat and then on the plane what I paid for was non existant. Pretty shiesty if you ask me. Plane was dirty, wrappers not picked out from seat pockets. Seemed similar to a cattle car"
Cons: "My suitcase was broken into things are missing and frontier operator didn't seem to care said I wasn't missing enough to warrant a claim"
Pros: "They were on time."
Cons: "There was a charge even for soft drinks."
Cons: "When I booked the flight I was not given any information about paying for baggage ahead of time. Much to my surprise when we checked in we found out that carry on baggage was not free, and that we would have to pay to check bags. The plane itself felt especially cramped, crowded and flimsy."
Pros: "The flight was on time."
Cons: "I had to pay 40 for a carry on bag, although I'm pretty sure not everyone was made to pay that. In addition, when I went to check into my flight there was no attendent at the ticketing counter because there was no flight for 2 hours. The whole reason I get to the airport early is so I can battle the TSA line not wait to check in."
Cons: "They overbooked the flight, so we were told to get there two hours early, 3:30am! So we wouldn't loose our seats. The plane wasn't even full. And security doesn't open until 4am. A bunch of BS. They charge for carry on. They charge for check in. They charge for your seat selection. They charge for any type of good or beverage on the plane. $2 just for a small cup of coffee. I am surprised they don't charge to use the restroom. All the money I thought I saved from flying Frontier was quickly used to pay all the extra fees."
Cons: "My flight departed over an hour late, because the airplane arrived long after the scheduled departure time. I was just able to catch my connecting flight."
Pros: "Flying through the air"
Cons: "It took an hour and a half to get the checked bags from the plane to the baggage claim."
Cons: "worst airline ever"
Pros: "Direct flight and original time schedule!!!!!"
Cons: "Didn't care for the 3 hour flight delay. Flight was supposedly delayed due to thunderstorms in the east. Was a bit disappointing and frustrating."
Pros: "Trip boarded on time. Personnel were very friendly."
Cons: "Paying $1.99 for coffee. Sitting on the tarmac in Denver for over 20 minutes because we came in early and there was a plane at our gate. The seat I sat in (5A) was filthy and the floor was disgusting. Also, for sitting so close to the front, there was no additional leg room."
Cons: "NOT HAVING OUR BAGS"
Pros: "Flight attendant's humor"
Pros: "The staff on board was nice."
Cons: "For starters when checking in at the ticket booth they don't take cash. I had to buy a prepaid card and pay 45 with card fee to check one 30lbs bag. Then I had to sit in one of the most uncomfortable seats. Everything on flight as far as drinks and snacks went was purchase only . no wifi was available not even to purchase.. Then when I got to my destination my bags where not there I had to wait till 4:45pm the next day. No refund was given for baggage check they made it seem like it was no big deal."
Cons: "I don't like to pay for my carry-on or my seat selection. The seats are very uncomfortable. The staff was crabby. I will not fly Frontier again."
Pros: "roomy-ish seats for a domestic flight, however when the folks in front reclined, I could not use my tray table..."
Cons: "When you go to check in and choose your seats, each seat has a dollar amount...I thought I already paid for my ticket!! What they don't explain is that you can check in at the airport and get your seat assignment (without paying extra) and leave it to chance, or pay for a seat reservation in advance. Water was free...that's it. You could buy "snacks" with a credit card only. We sat on the tarmac for 1/2 hour waiting for another flight to leave...this airline company feels new, like they are "flying by the seat of their pants"...in the long run, I paid the same amount as a more well known carrier, so I don't see the benefit to their "spare" and "more affordable" approach."
Pros: "Breckinridge Bourbon!"
Cons: "Flight was delayed 6 times for a total of 5.5hrs later than scheduled. Ruined all manner of plans. Was issued a meal voucher literally minutes AFTER every restaurant in the airport closed. Baggage fees are ludicrous."
Cons: "VERY uncomfortable seats!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Pros: "Crew was great. Super friendly."
Cons: "Everything else"
Cons: "It was late and bumpy"
Cons: "No entertainment it was fast plane ride but paying for water and snacks no no no"
Cons: "Great landing and on time"
Pros: "Went to fort laud."
Cons: "Crew unfriendly, crew locked front bathroom door"
Cons: "Uncomfortable seats. 40lbs checked bag limit is effectively 25% less available weight compared to every other airline. Enough to be a problematic constraint. I weigh 130lbs. Maybe i should get a discount, or a free bag?"
Cons: "my connecting flight was missed due to weather and the staff was incredibly rude to me about arranging a connection. I had to spend over 24 hours in the airport trying to fly out standby on another plane. I was misinformed on my ability to catch an evening flight and was given different answers from different attendants on what flights were available to me. No one seemed to know what they were talking about and my time and money was wasted. I missed my bus I had pre paid for at my destination and had to buy a new ticket. My trip was only one week and I spent almost half of it being treated like trash at the airport by Spirit airlines. I will never fly this airline again and I will make sure no one I know gives their money to this terrible company."
Cons: "Too many hidden fees and poor customer service"
Pros: "Great deal and Non-Stop"
Pros: "Friendly crew"
Cons: "For that price I'll sacrifice comfort. But I've flown sprit before and paid more and been similarly uncomfortable without the offsetting savings and it has irked me. Routine plane travel today is just ... very unsatisfying."
Cons: "The plane was delayed for 1 hour and it's was impossible to follow the schedule already organized in Detroit for the day."
Pros: "Absolutely nothing"
Cons: "I didn't like that my flight was cancelled! Instead of a refund we got a 50$ voucher, what the he'll is that. Had to pull a bunch of strings to get the airline to book our other flight through 4 different layovers. Ended up in Cartagena 12 hours late."
Pros: "I measured my carry on precisely and took the allotted size for the item. Spirit asked everyone who paid for a oversized carry on item to board and a few people boarded. There where several other people that boarded who did not pay for a large carry on and had huge bags. Why don't the rules apply for everyone? I would have loved to take a larger carry on."
Cons: "That people where able to take huge carry on bags for no extra cost."
Pros: "The boarding was fast."
Cons: "Plane was old. Seats were uncomfortable and had barely any leg room."
Cons: "Spirit canceled the flight and had to find me another one"
Pros: "Went well"
Cons: "Delayed an hour"
Pros: "Good flight"
Pros: "Friendly, roomy for an airplane, clean"
Cons: "No included beverage or snack."
Pros: "efficient boarding"
Pros: "People complain because Spirit air charges for everything but you know what you are getting upfront and it is still much cheaper than other airlines. We had no problems."
Cons: "Not much in the way of food to purchase, but you can always bring your own."
Pros: "Flight on time"
Cons: "Small space for legs"
Pros: "Cheap... Very Cheap Honestly the price of the ticket is the only good thing about spirit. Make sure you know about what you can and cannot carry on. Bonus, we made it to our destination in one piece...Thanks Spirit"
Cons: "Very crammed, i was pretty much in my husbands lap. What a tuna can! Also pretty sure the guy behind me was vaping and the flight attendants stood at the back of the plane giggling the whole flight."
Pros: "We got in 30 mins early :)"
Pros: "flight on time , crew ok , plane ok"
Cons: "the only thing to upset me was the robbery of luggage fee ...for a small cabin size I paid 55$ and that took all my appetite to use your airline again...why should I fly with you and pay more with game words...declared price 130$ and 55$ for 1 small cabin bag...thanks I won't have that experience again for sure"
Cons: "Needs adjustable seats, small snack with a drink for couple of dollars more"
Pros: "Newer plane from Detroit to Ft. Lauderdale."
Cons: "passenger behind me constantly allowed the tray table to fall, they were really tall and their knees were constantly banging into the back of my chair. I wanted to switch seats with the person behind them so that passenger could feel how they were treating me"
Cons: "Delayed 8 hrs"
Pros: "The crew was friendly. Our pilot was awesome, told jokes and had a great sense of humor. We left on time and arrived early. Would definitely fly Spirit again."
Cons: "Size limit for personal item is too small. I could have easily fit my "oversized" personal item under the seat in front of me."
Pros: "Everything was intime. Affordable price. No delay, early arrival."
Pros: "Being able to sleep on flight"
Cons: "Delayed 2hrs because of no pilot (plane and crew present) Missed connecting flight Damaged/totaled my luggage which was sent to different airport Nightmare flying experience"
Cons: "The flight was scheduled to leave at 6:30 and left at 5:45 instead. No kind of customer service skills whatsoever. Don't plan on using spirit again"
Pros: "Flight was good, plane was well kept and clean! Overall a great experience."
Cons: "I know you try and save us money, which is greatly appreciated, but a bit more leg room can go a long way!"
Cons: "Flight was canceled 30 minutes before take off and moved out 3.5hrs. I was told this was due to low occupancy. I had already arrived to the airport and was forced to sit around for 4 hrs waiting for a new flight."
Pros: "The check in was quick. Our seats were in the second row with lots of room. The flight crew was friendly."
Cons: "When we landed the weather was stormy and we had to wait about half an hour on the runway."
Pros: "Flight was fine. Luckily I didn't have bags."
Cons: "Seating seat were bad"
Cons: "Zero Leg Room and Zero Reclining of seats? they have the seats crammed so close together you cannot use a laptop or even a tablet. The trays are too small to hold even a glass of water comfortably."
Pros: "Everything went very well, stress free, arrived 20 minutes early, great flight and no wait for my bags!!"
Pros: "On plane staff were nice and helpful."
Cons: "Spirit makes you pay for every single little thing and up charges you for the littlest thing as well. A cup of water on my flight was 3$. The low price of the ticket is pointless when you get charged three times more for booking, bags, checkin, carry on... WATER. I will fly delta next time and they will give me all that for FREE. The seats and plane itself were AWFUL. The seats were extremely uncomfortable and the tray table was smaller than my iPad mini. I am not sure when Spirit changed everything but they lost several customers from it. ,their low prices draw you in."
Pros: "Fight itself was okay, not comfortable seat, but expected."
Cons: "Takes FOREVER!!! And both way going and back, flights were delay for 2+ hours. They also group all their flights together, so there are 200+ ppl there, super long line just to drop off your luggage. Ft. Lauderdale back was bad experience, Spirit have their own terminal, but that means since they group their flights together, means... long time for bag drop, then super long line to check your id/ticket, super long time for security.... with everything going smoothly, actually took 1 hour before I get to the gate. Other airlines, is totally fine to get their 45mins-1 hr before. But with Spirit, probably need 1.5-2 hrs before. I was 1.5 hrs before, and I got to my flight right at boarding time.... not really TSA issue, is more of Spirits flight scheduling issue."
Cons: "Missed my flight because their machine couldn't print out my boarding pass, bit it did manage to charge me for my carry on, and I had to go to full service which was out of the lanes. They also had a bag drop lime that was 400 feet long and a passport check lime, because their machines were broken, that was equal in length o the full service. All the lines were chaos. I bought. Ticket from Delta within 1.5 hours of the flight and got home great."
Pros: "The flight crew was nice."
Cons: "This airline is such a huge rip off. It conveniently had no recollection of my paying for my seats and baggage online the night before and made me pay higher prices. It also has a lower baggage weight limit so for two checked bags it was $160 plus. No explanation why they have a lower weight limit. Will never fly again."
Pros: "It was a great flight"
Pros: "The crew was professional and were respectful A smooth flight was a plus. Thanks for keeping us safe."
Cons: "The TSA process and seating was confusing. Also free drinks or snacks were provided."
Cons: "rudeness of gate attendants mistake made by checkin attendant caused me an extra 2 hr at the airport gate attendant refused to give me last seat on standby and then spoke to other employees about me I was on stand by because of an error the gate attendant made and NOBODY wanted to fix it RUDE RUDE RUDE Will never fly Spirit again"
Pros: "The crew and smooth take off &landing"
Cons: "Uncomfortable seating"
Cons: "Had no seat assignments until last minute. They were all confused about seating the last few people. Actually on the plane trying to find seats for two people. Spirit is the worst airlines"
Airlines flying from Detroit have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Detroit
Masks required on board, masks provided on flights from Detroit
Social distancing seating
Middle seats unavailable to book on flights from Detroit
Testing for antibodies, testing for symptoms for flights from Detroit
Waiving of change fees. Search flexible flights from Detroit