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Pros: The crew amd aircraft was wonderfulRead more about Delta
Pros: The crew amd aircraft was wonderful
Pros: Boarding was good
Cons: Plane smelled like urine
Pros: Crew from Washington to Cancún were extremely rude
Pros: We were very efficiently boarded, however there was a mechanical problem. The flight attendants helped every one know where their connecting gates were, as we have exactly 9 minutes to make that connection.
Cons: We were very efficiently boarded, however there was a mechanical problem. The flight attendants helped every one know where their connecting gates were, as we have exactly 9 minutes to make that connection. We would like to give a shout out to the baggage team that were able to transfer our bags in such a short amount of time. And also to the San Jose flight that we did for four of us.
Pros: Good seats. Crew was not very hospitable. They went by with water and didn’t give us any. We upgraded for the complementary cocktails and my husband didn’t even get a chance to get one.
Cons: More attention especially for the upgraded seats that offer complementary things. We got better service in our economy seats on the way to LA. I wouldn’t pay extra to upgrade again.
Pros: The crew was very attentive and had great personality. They anticipated any needs we had.
Pros: Quickly moving through the airport.
Cons: Take out old planes. It was really run down.
Pros: The plane was nice
Cons: I’m still sitting in Minneapolis so I would have liked to be at my destination. And I had to pay for the overnight accommodations.
Pros: Entertainment was awesome. Although airlines are stingy with snacks, Delta had a good overall selection and very generous.
Cons: Something that cant be changed overnight, however, there should be a little more Aisle space for folks pass through as my shoulder was getting beat up after every passing person and cart.
Pros: Great crew, snacks, comfortable flight.
Pros: Crew was friendly.
Cons: Wish the seat was more comfortable. Landing was jittery and bumpy.
Pros: Yes, . Amazing crew Seat was comfortable.
Pros: Crew was great seats comfortable but quite near back my connecting flight I had to get my seat when I got to the airport I was second from the back but close to washrooms
Cons: There was no entertainment on second flight but I didn’t use it anyway On second flight washroom was not very good my scarfe dropped on the floor and was wet and yuckie
Pros: The flight attendant from IAD to MSP called Bernadette was wonderful!
Pros: Everything was great. Has nothing to do with the airline, just rough weather.
Cons: The stewardess could come around more. Just twice. Once for food. Once for trash. Just me tho
Pros: Super comfortable seats. Lots of movie options.
Cons: Food was not very good
Pros: Flight was smooth, arrived early..crew was prompt and courteous.
Cons: No video screens and wi-fi was too slow to use
Pros: Crew and entertainment options were great.
Cons: Cabin was very loud, with jet engine noise. Could not block it out. Seats were not comfortable.
Pros: Standard Air France flight. My wife and I like the Airbus 380.
Cons: The flight left two hours late. Apparently this happens a lot with this flight these days because it's an Airbus 380 coming from Paris to Dulles and turning around. The incoming flight was two hours late, so the departure was late. Our arrival in Paris was late. We made the flight, but our luggage didn't. Our return flight from Paris to Dulles was half an hour late because of people from connecting flights. We arrived about 30 minutes late, but no big deal (unless you had a connection)
Pros: Fly attenden alwas with a beautiful smile
Pros: Boarding was fast and well planned. The pilot was talking to the passengers politely, was updating about the flight every time when it was turbulence. The crew is very smiling, sweet and nice. The snacks are good and fresh. Very clean airplane with a good fresh odor. Good job! You are fantastic!
Pros: Nothing particularly stands out. I did arrive safely.
Cons: First class did not come with lounge access? Drinks were not cold. Bathrooms were falling apart and came with a disgusting odor. Time to retire these aircrafts.
Pros: Flight attendants were nice based on the situations beyond their control.
Cons: Flight was delayed for about three hours, due to mechanical issues with the second engine not starting. We sat on the the plane for over an hour and half. Some people that missed their connection flights were offered hotel stay. Others that had no connection flight was not offered anything for the several hours of delay that occurred.
Pros: The chekc in person was very helpful.
Cons: The plane was too hot and the pilot did not accommodate the passengers request. More than just me made the same request.
Pros: Couldn't recline as I was in the emergency exit row but I had some extra room with no seat next to me so that was nice
Cons: Couldn't recline in my emergency exit row
Pros: That I landed safely
Cons: 1st class was horrible.
Cons: I have traveled with my luggage plenty of times through airports and the flight from washington to jacksonville, my luggage came back to me cracked and broken. I was surprised that Delta handling was worse than any of the cheaper flights I normally take and will not be checking any baggage with Delta again.
Pros: Great and friendly crew
Cons: baggage rules, check in with baggage, change fee for flight when it was not customers issue that caused the 5 min delay! Unable to reach reservation desk on line or via phone (neither was the gate agent)
Cons: Seeing as I’m still waiting for my flight, more than five hours later I am not inclined to rank it highly. This airport is an embarrassment and I will try my best to never fly Delta again. Weather is no excuse for this.
Pros: My flight was canceled but Delta rebooked me on a flight leaving at about the same time as my original flight, which arrived just a little later than originally anticipated
Cons: My original flight was canceled
Cons: Delayed two hours
Pros: Got to my placs
Cons: Lol put the two fattest people next to each other
Pros: The fact that there were no snakes on this plane :-)
Cons: Same issue... there were no snakes on the plane :-/
Pros: Flight attendants and cookies. That's it.
Cons: We left DC late because of Delta's inefficient boarding process. We landed in Atlanta late. Our flight to Sioux Falls left early, without us. My pregnant wife and I made it to the gate 4 minutes before the scheduled departure and they told us the plane was already gone and there was no way for us to get on the plane. Our bags did make it to Sioux Falls, so my wife didn't have her prenatal vitamins, , we had no clean clothes and we were forced to spend the night in Atlanta. The saddest part of yet another terrible experience with Delta was that they offered us a "discounted" room at a terrible Howard Johnson for $72. I looked online and the same hotel was $65 to book on Kayak. So basically Delta was trying to scam us after they screwed us. Thanks Delta! Instead we paid $200+ to stay at an airport hotel. Every time I fly Delta I regret it, yet occasionally I get forced to take their awful airline to get somewhere I need to go. It never fails to add another bad Delta experience to my long list of failings from this SAD!!! airline.
Cons: There delay
Pros: My flight was delayed 40 minutes in Detroit after a 3 hour lay over we boarded the plane. Then 45 minutes into the flight they said the landing gear light came on and they would be going back to change plans. My mother with Lymes disease was waiting 3 hours in Providence supposed to arrive a 11:50 instead 2:50am we were so tired missed a day of vacation.
Pros: The crews were very friendly and everything went as planned. It was a nice flight.
Cons: I didnt like that my flight was canceled and rebooked for no reason. This created me big problem in Athens that they couldnt find my ticket in delta. Also I didnt like that i had to stand and wait for 3 hours in the line because my flight was canceled but no one could let us know if there gonna be any flights within the day. I slept in the airport because i couldnt find a hotel to spend the night close to the airport. They were all full and i had no time to find one since I was waiting there for 3 hours with no informational. I slept on the floor and delta didnt even offer us a blanket. That was my worst trip ever.
Pros: The flight was smooth and the food selection was surprising delicious. The crew was very attentive.
Cons: The leg room was much less than the last time I flew Virgin (booked via Delta) and made for an uncomfortable trip. Could not sleep as a result. If you're tall like me you'll need to book a higher seating category.
Pros: Everything was great
Cons: Nothing everything was fine
Cons: paying extra for leg room and checked bags
Pros: The crew from SYD to LAX was absolutely excellent! The food is always plenty and hot, and I really appreciate being given a whole bottle of water. Also, thank you for leaving snacks out for us especially those who sleep through the meal service. Very satisfied with the airline so far!
Pros: Excellent flight and crew on a new Airbus 319
Cons: Lunch time flight. Only food in economy was bags of high carb salty snacks
Cons: Being scammed by the Chinese, China Southern
Pros: We were late leaving and missed our very tight connection at JFK. When we went to an agent we found we had been already rebooked on another flight through Detroit arriving 2.5 hours later than original. Our luggage was also rerouted to follow our flights and was there in Phoenix!
Cons: 45 minutes is too tight a connection in JFK when you have to change terminals even if the flight were on time!
Pros: I am 6'6" 300 pounds ... So I regularly book first class for trips over 2 hours in length ... Delta remains my #1 choice for both value and overall experience in first class. The difference between Delta and all other domestic carriers is just overwhelming. United and American/US Air could learn a lot from Delta. I could have flown this trip direct on United, but chose to fly through Atlanta on Delta for less money and a better experience from the baggage check to the gate to the in-flight experience.
Cons: Toilets are not good
Pros: The crew were amazing and attentive
Cons: nothing that i can think of
Cons: The TV was not working
Pros: I was the only on 3 row seats and slept 5 hours
Cons: My trip was longer than 15 hours. I bought it under 10 hours
Cons: Took about a month to book an infant ticket, then was issued a ticket with a wrong name, which then took another 3 weeks to be amended. When checking in, the agent told me that my daughter's ticket was not linked to anyone and looked like she was flying solo even though I mentioned to 5 different customer service agents that I would like to add her to my itinerary. Just when I thought it couldn't be worse, captain announced that they were having trouble with the AC for my part of the plane, meaning 7 hour flight was hotter than 80 degrees. I should also mention that trash was not collected until breakfast service.
Pros: Flight was smooth
Cons: I upgraded to business class and the seat felt like a cage. The flight attendants were much more interested in talking to each other than helping a paying customer. Terrible customer service with bitchy attitudes from a bunch of men.
Pros: Crew member was especially gentle, kind and resourceful. She gave toys to small upset child sitting across the isle from us. Child became calm.
Cons: Timing of the meals. Would rather have slept after take off and had a substantial breakfast before landing.
Pros: Professional, nice and pleasant staff, food, timeliness
Cons: Small leg room, thinness of Sears such that any small movement from person behind was like a kick to the waste/back, old small entertainment screen, no eye masks
Pros: Flight was smooth, check in process etc was fine.
Cons: Small poor pixel quality screen, small movie selection, very avg food.
Pros: Received a lower than expected upgrade fare for Club World. The new Club World amenities are a big improvement over the older option.
Cons: BA still needs to improve its Club World seat and update it. It is significantly behind the competition. The seat lacks meaningful storage options and if you don't have a window seat, there is absolutely no privacy.
Cons: Love BA but very stand-offish and rude crew!
Pros: Everything on time, good communication, and great flight attendants
Pros: General sense of management and professionalism, punctuality.
Cons: Lack of attention to detail and general frugality
Pros: The stewardesses were helpful and friendly.
Cons: The actual food etc offered on board is horrible.BA does not know where to cut more in their services. They offer you a drink once the whole flight! Washington to London. Supper was half burned lasagna; you’d think they cannot go lower than that. Wait for your breakfast: a cereal bar. Very classy! We had tail wind so we made good time on the flight only to have to circle London around for 30 minuets. This would not have been a problem, however there was such turbulence that you could hear people throwing up! Great end to a transatlantic flight! I barely made it through it myself.
Cons: Economy seating not so comfortable
Cons: Extremely uncomfortable flight with unending turbulence. Seats horrible. Entertainment poor. Crew did not offer enough refreshments. Not a great flight...
Pros: Crews were very polite and helpful when I had trouble with my carry on luggage. Cheerful despite the overnight flight. Unfailingly polite when asking people to do things that had already been asked or explained several times.
Cons: Seat was uncomfortable--something about the contour of the back. Pasta with vegetables was mushy. Not enough movie choices.
Cons: Your partner Webjet is a horrible company lacking customer service of any kind. And since i was linked to them from your website I will be cutting my ties to kyak as well.
Cons: Food was terrible and ear plugs hurt and couldn't hear out of them.
Pros: Crew was friendly
Cons: Breakfast was ridiculous, just a small chocolate bar!!!
Cons: NO DRINKS OR FOOD WERE FREE. YOU HAD TO PAY FOR WATER! This seems a little ridiculous considering it was almost a 4 hour international flight... I was not pleased. No personal TVs, seats were not great either. Crew was super slow... I found that the majority of British Airways attendants were slow, but there are a few that are efficient.
Cons: The food choices were not appealing at all, and there wasn’t very much food either. Also, seats were narrow and uncomfortable. The seats seemed much better on the flight from London to Madrid.
Cons: The flight was delayed 2 hours before takeoff. Then I missed my connection flight at LHR. Consequently I had to wait for 4 hours to catch filling flight form LHR to NCL. BA very poor service.
Cons: In our party of 3, one bag was lost -- apparently stolen at Rome airport. Nobody there from Aerolingus to go to! No complimentary food or even water from Dublin to Rome. Lousy food and expensive drinks elsewhere. Airplane from Dulles to Dublin ws old, unkept, antiquated. Serbve on airplanes was bad to nonexistent. NO coffee in the am after an overnight flight!!???
Pros: All BA employees were wonderful and helpful
Cons: List bag. Spent all day at Heathrow with 2 jet lagged kids. Missing medication. Had to go shopping for wedding clothes. Pretty much the worst day of my life so far. (I must have lived a fairly charmed life till then ;)
Cons: There was no rhyme or reason to boarding, except for first class passengers. It was just a free for all. Plane was packed and seats were uncomfortable.
Cons: My daughter spent several hours in the checking in process. It was vary confusing and frustrating.
Pros: The people were nice.
Pros: ALL OK.
Pros: The seats are small but otherwise a fine flight.
Cons: Breakfast was pathetic
Pros: Crew was nice
Cons: The arrival, planning and hosting at Heathrow was probably worst I have experienced in 30 years. We had a tight connection, no attempt was made by anyone to prioritize those with less than 45 minute connections. We had one immigration officer for 2 lanes including the fast lane, what is the point of it. After immigration the automatic system did not let us in the boarding area. We were redirected by staff to leave the secure area without any clear explanation of what to do next. When we arrive in the ticketing area, we, several of us, went to try to go through security. That is when we were told we missed the connection. Then we were told to go to B1, after waiting in line we were told to go to zone E for reticketing. At which point I went in standby, only passenger from the group following to Edinburgh, did not make the 2nd flight either. Waited 6 hours at Heathrow..,
Pros: The flight,from take off to landing & crew was very good.
Cons: The food served from Washington to London was very good. However,food served from London-Lagos though good but i was surprised that when the cabin crew who served our compartment told me that my choice of lunch was no more available in the plane to served me. Simply, they ran out of chicken and rice when it got to my turn. I had to demand to speak with the manager who came to speak with me & had to go to business class wing to get me a meal to eat. The manager was very understanding & nice.She took good care of me & fulfilled my desire.She made me happy. In conclusion,every flight should always have more than enough food to go round every parssenger in every flight in the future.
Pros: I've boarded flight half this size in twice the amount of time it took to board this Airbus A388. I enjoyed sitting on the upper deck. It was a night flight to London from DC, so I closed my eyes straight away, and didn't partake in any of the meal or entertainment options available. Flight crew was very nice and personable.
Pros: Seats were good, movie selection good. Everyone very nice.
Cons: No breakfast!! Just grapes or banana and granola bar??
Pros: Service in Club World was excellent. Good food and comfortable seat.
Cons: The seats alternate facing forwards/backwards, so, if you're traveling alone, you're face to face with a stranger. It's OK if your traveling with your spouse. But the person in the window seat has to climb over the footrest of the person in the row behind. Flight out was delayed while they fixed a problem with the n flight entertainment. The return flight, 10 days later, also had problems with the IFE
Pros: I liked that there was no one in the seat next to me. The seats were large enough. I am 5'9" so that is always important for me.
Cons: The kid sitting behind me intermittently kicking my chair. I was awoken with 3hrs left to go with a hard kick. But kids what are you gonna do.
Pros: Smooth flight, friendly staff, blankets provided!!!
Cons: The aircraft was downgraded from an A380 to a 777, flight was overbooked, food was not good.
Cons: Never landed in Coruna, we landed in Santiago, and I received one one piece of my luggage, hope I may get the rest pretty soon, very desappointed.
Pros: The flights were fine - food was basic but fine. No leg room but that's typical of all flights these days.
Cons: Flights were fine but connection time in London AWEFUL! They gave us just one hour to connect and you absolutely can not get from one terminal to the other - a long distance apart even by bus - and then go through security yet again, in just one hour. Then, as everyone is in the same boat, you wait in line for a couple of hours to be re-booked. Terrible! It all turned into a fiasco - 11 hours of travel, turning into 24. Awful. We will NEVER USE HETHROW AIRPORT AS A CONNECTING POINT AGAIN - EVER!!!!!!!!!
Pros: The in flight staff was great!
Cons: There were some rude agents we dealt with in London that made some remarks about Americans. Very unprofessional.
Cons: They don't tell you upon booking that if you want to sit with your party you need to pay an extra $60 per seat. We were on a double decker and my little sister was on a different level from me. They wouldn't let me down to go see her after we were delayed for a couple hours. Ran out of food choices by the time they got to us. Because it was so large, boarding and unboarding took FOREVER. Finally, it was HOT. Uncomfortably so, both levels were extremely warm and there are no personal vents that you can open above your head. I would not fly this again.
Pros: Pros..Communication was excellent, we knew our flight was delayed hours in advance so we could prepare, they rerouted our connection so we didn't have to worry about that on arrival, and the onboard crew was excellent and caring. They helped a family to sit together by asking for volunteers to move, and they helped me locate my daughter who had been delayed by a problem with gate check in. The flight was smooth and we all arrived safely.
Cons: The seats in economy were extremely cramped, there was no legroom and I don't know how tall people could fit in there. There is no way a person could get out of his or her seat to go to the bathroom without making the others in the row stand up and get in the aisle and that's pretty uncomfortable to do on an overnight flight when people are sleeping.
Cons: Felt cramped in the seats.
Pros: First time on the huge Airbus. It was fantastic. Romy and comfortable
Cons: Reclining of seat back became a bit uncomfortable
Pros: The food, entertainment, flight attendants, età were all amazing
Cons: Small leg room
Pros: Actual flight and eqt good - Airbus.
Cons: Spent hours in advance trying to get seat selection and also at the 24 hour mark. British airways owns Aer Lingus, and the flight number they give you as a BA flight doesn't even exist. So getting your seats is impossible, whether from BA or Aer Lingus. And there seems to be no way to correct it.
Pros: Excellent crew staff helping elderly handicapped man. Thank you from Team Trump.
Cons: Snack would have been nice. Haven’t eaten since 6am before we left providence
Pros: The crew was super nice, they offer me to change my seat to fly with my sister.
Cons: The pilot
Pros: It got me to my destination safely.
Cons: Very abrupt service. Not much room.
Pros: Crew were amazing
Cons: WIFI please for the god sake it’s a transatlantic flight
Pros: The 1st class crew were amazing!
Pros: 787 seats have better legroom & recliner
Cons: Vegetarian food needs lot of improvement
Cons: My tray table was dirty. It had crumbs on it. The flight was on time which was awesome.
Cons: The seats are extremely restrictive and in a aisle seat I had the gentleman sitting next to me with thighs touching and attendants brushing by me as I squished to left to avoid contact with him. Entertainment screen between center seat and window seat so I just didn't even try to look at it and mostly just leaned forward to have a little space. Also another inch or 2 was taken by person in front of me putting their seat back. With such restrictive space why is this even possible??? Flying has become ridiculous and I try not to as much as I can.
Pros: Polite crew
Cons: Nothing. Easy going flight
Cons: Difficult time connecting to wifi.
Cons: We landed early but the plane was late 50 minutes into gate. Plane went pst our gate twice, just driving around the terminal.
Pros: Kindness of the staff at the airport.
Cons: Being accommodated when your flight gets delayed over 14hrs. Not living in the area and all decent hotels booked up, me and my mother were forced to try to sleep on the floor at JFK, among a mother and two young children. That was a bad experience.
Cons: I'm expecting more from AA. We were delayed for 2.5 hr since we didn't have a pilot !!!!!
Cons: Speaker volume was too high.
Pros: The seats were very comfortable, The staff were nice, the food was ok.
Cons: The food could have been better but was ok.
Pros: On time
Cons: Tiny seats, no snack or napkin with the drink. Noise in back.
Cons: Too bad you paid$$$$ and they give you pretzels
Cons: Small, cramped seating
Pros: The flight was on time
Cons: Tiny bathrooms
Pros: The flight crew was very friendly
Cons: I wish the flight was longer. :)
Cons: The flight was delayed an hour (which wound up being a 3.5 hour delay in total, with all the continual delays that pursued afterwards(, which would have made us miss our connecting flight back to our home destination. We switched flights in order to make it home at a decent hour and not spend our entire day and night in an airport. We arrived home and they did not transfer two of our three checked bags to our flight, thus making it highly inconvenient upon our arrival home with no luggage.
Cons: The male flight attendant was incredibly rude, kept hitting my arms with his body with zero apologies. No manners when taking food and drink orders. Did not seem like he liked his job and in a customer service atmosphere this was extremely disappointing.
Cons: Poor seating and lost my bag.
Cons: We were asked to board then had to sit for an hour while they did system checks in the heat. The air conditioning was not working, they didn't offer us anything to drink.... it could have been handled differently. Why didn't they just leave us in the terminal until everything was ready for us?
Pros: Plane was new and entertainment was free. Great service too.
Cons: American has improved a lot
Pros: Everything else was Fine on the flight...
Cons: ...But having HBO NC-17 available on a public flight is uncalled for. Even though screens employ technology limit viewing from the side, the seats behind can see everything. We were thankful none of our kids were on this flight. Gratuitous sex scenes in abundance. No thanks American.
Cons: Seat in front of me was broken in the reclined position so I had no leg room.
Pros: The seat pockets were decent, though I like when the magazines have their own designated slot behind the tray in addition to a pocket. Also good there were power outlets. I liked that they didn't skip row numbers, including 13. So if you're in row 22, for example, you know that's literally how many rows back you are.
Cons: It took 25 minutes from when plane landed until it reached the gate. There was also apparently an issue with the auxiliary power -- the lights went out in back half of plane when we arrived at gate. I prefer having a screen behind each seat, rather than those attached to ceiling on this flight, so that the entertainment can be customized.
Cons: Plane had no Per-seat entertainment system.
Pros: The selection of movies from VCE to PHL was awesome and so were the attendants. Great flight and staff!
Cons: lack of ent. options
Pros: Boarding process and flight crew were just fine - nothing excellent, just average. The plane was an older model, nothing special. We arrived 10 minutes early but then had to wait 20 minutes for a gate.
Cons: They had no alcohol and no entertainment on a Transcontinental flight from IAD to LAX. Also once we landed we had to wait 20 for a gate assignment.
Cons: Small plane, 6 seats per row, no individual entertainment. Not comfortable for a 7 hour trip.
Pros: entertainment displays on the back of every seat headrest. Nice room on Main Cabin Xtra, even with someone in the middle seat.
Cons: 1 of the flight attendants was pushy(older caucasian lady)
Pros: Flight got to gate 15 earlier than scheduled.
Cons: But took one hour to get gate checked bag, which was mixed in with checked bags at bagged claim.
Pros: Comfy seats, great service, was a smooth ride
Cons: my entertainment system wasnt working, the headphone jack was not working at all.
Pros: Boarding the plane from the back first saved longer queues. Unfortunately people cheat and the boarding officers don't send them back to the right queue. Toilets were clean. Staff excellent. I was glad all my flights were stuffed to the gunnels. Presumably that is best for the environment rather than lots of planes with fewer passengers in each.
Cons: Passport control with new computer ID checks was fast. Baggage was slow coming. I booked through Netflights and they didn't book me a good seat. If I could have changed it myself they should have told me. On the way to Tampa on 3rd March I couldn't check in within 24 hours and had to wait half an hour while they changed our plane. BA used to do short science programmes which I loved. Shame these have finished.
Pros: Friendly, helpful flight attendants. Flight left and arrived on time, despite being completely full (asking for volunteers to bump). Offered to gate-check our carry-on bags for free to alleviate crowding of overhead bins was fine for us since we already had checked baggage.
Cons: If you don't pay for the premium seats, the legroom is pretty tight. I'm only 5'8" and I felt it -- if you're 6'+ you better pay for it. This aircraft had screens, but not individual ones so you're stuck watching whatever sitcom replay they pick, although there is a moderate selection of other music. I've been on a newer aircraft with the in-seat power and interactive screens so I know how good it can be, so this was a little disappointing.
Pros: Efficient checkin. Left on time.
Cons: Each flight delayed at least an hour
Pros: I did like sitting on the left side of the plane. There's a little more room. I feel it's horrible how the airline charges so much and cram so many seats in one air craft. Making it a miserable flight.
Cons: See above
Cons: no food
Cons: my first flight was delayed by 4 hours so I automatically missed my connection. i called american to reschedule my flight for the next day in order to spend the night at my house and not have ro ask for hotel, they said no problem. when I go to she counter to explain they said that they would put me on a later flight and that they where sure I would make it. when I arrived miami I had missed my connection and they did NOT cover the hotel expenses they rebooked me for the next day at 5pm. no food no hotel no nothing. the next day I arrived at the airport counter the people at the american airline's counter did not want to let me thorugh because I had a one way ticket... after explaining for over 25 minutes they let me go.... the miami gloght to Bermuda then was also delayed for a total of 2 hours and they changed gates 8 times from one end to thw other and so on.... the worst service ever........
Pros: Got me home safely
Cons: Boarded us late. Got us to the runway, realized they didn't have the paperwork they needed and returned to gate. Swapped out a crew member whilst they were there. Lost place in the queue and so we ended up about an hour and a half late. Lots of excuses but don't recall hearing an "I'm sorry for the delay".
Pros: The flight was on time. It was serviced well by very friendly flight attendants. I enjoyed it very much.
Pros: The crew was very helpful and kind.
Cons: Our flight was delayed over an hour and we had a connecting flight to Vegas that we were worried we were going to miss.
Cons: flight was rebooked to a terrible time, the next day, had to spend over $300 for hotel, extra parking, extra meal, extra day on rental.
Airlines flying from District of Columbia to Hamilton have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from District of Columbia to Hamilton
Masks required on board, masks provided on flights from District of Columbia to Hamilton
Social distancing seating
Middle seats unavailable to book on flights from District of Columbia to Hamilton
Testing for antibodies, testing for symptoms for flights from District of Columbia to Hamilton
Waiving of change fees. Search flexible flights from District of Columbia to Hamilton