Pros: "Nothing noteworthy was done well."
Cons: "The boarding staff is incompetent resulting in a 2+ hour boarding time. No control or concern for boarding zones, multiple unnecessary and inconsistent ticket checks, and unclear process. If you took 300 toddlers, made 50 of them gate agents and said board an airplane, you would get about the same result. Food and crew in flight were mediocre. Entertainment system in the seat back doesn’t work, shuts off in the middle of films, and is for some reason controlled by the wrong arm rest. I was in the aisle seat, my arm rest control panel did not control anything, but every time my neighbor shifted her arm it changed the volume on my system. Ethiopian airlines is what failure looks like."
Cons: "I changed my flight but they didn’t change it and now I’m stuck!!!"
Pros: "Take off was quick, as well as deplaning"
Cons: "the little cornbread cake was pretty bad."
Cons: "Someone stole my airpods in my bag. I noticed it once reached at home. This is the first time it happens to me. Very bad experience"
Pros: "Airrbus A350 confort"
Cons: "Crew professionalism and food to be improved"
Pros: "The flight was four hours delayed in Djibouti and there was absolutely zero, NO communication, whatsoever, provided by the Djibouti Ethiopian Airlines staff what was going on, how long the flight was going to be delayed, or if it was actually complete canceled for that evening."
Cons: "Flight ET365 was scheduled to leave Djibouti at 19:00 but did not leave until 23:30, without any screen information or by the Ethiopian Airlines staff at JIB airport how long the delay would be or if the flight was completely cancelled. Extremely unprofessional and ignorant handling of the situation"
Pros: "I appreciated the amount of movies offered as well as its variety. I also liked how often they brought drinks and snacks. The airline crew was very helpful to passengers."
Cons: "The seats are uncomfortable"
Pros: "The crew was amazing. The crew is an asset to the airline"
Cons: "Boarding is chaotic."
Pros: "The crew was very attentive, although it did help I was the only passenger in business and the food was definitely better than expected and an improvement on last time I flew with them, around a year ago."
Cons: "The cabin was looking a little tired."
Pros: "Good selection on inflight entertainment"
Cons: "Lack of food choices."
Pros: "The general attitude of the crew was good"
Cons: "There should be improvement in the food"
Cons: "The landing was terrible and quite dangerous. It was a lopsided and the plane was about to tip forward when we hit the ground. I was quite disturbed on arrival. I’m glad to say the we were lucky that webdid not have an unfortunate incident."
Pros: "luggage take time to receive , over 1 h"
Cons: "luggage tale long time to receive"
Pros: "Thumbs up. Flight was smooth and on time!"
Cons: "Flight was delayed so many times, without reason given. On arrival in New Delhi, the airline lost my bag. Everything about this experience was really bad."
Pros: "Everything was to my satisfaction."
Cons: "Flight was overly delayed - as a result I missed my connection to Capetown and endured a lot of feeds in cancellation of pre-planned trips. Ground staff in Mumbai and Addis Ababa were awful. Mumbai staff was rude and inconsiderate. Addis Ababa team does not even make eye contact when talking to passengers. I could not wait for this travel to be over. Aircraft was mediocre.. During boarding, they don't seem to care about Priority passengers - despite my status with other Star Alliance carriers. Not sure I will fly by Ethiopian again."
Pros: "Seats, pillows, blankets, entertainment system, crew."
Pros: "The crews"
Cons: "The food"
Pros: "friendliness of staff. special attention given to my 22 mo old granddaughter. adorable!"
Pros: "The overall work ethics and the ease of boarding was awesome as well as time line, for hotel transfer due to layoff time was also excellent"
Cons: "Nothing really"
Cons: "Lost my bags, missed two connections due to delays, took a bus home instead"
Pros: "We were told by United that Ethiopian Airlines does not allow more than 2 checked bags per customer, but that is absolutely not the case. We ended up driving to LA and found that Ethiopian accepts as many bags as we will pay for."
Pros: "The flight attendants."
Cons: "The aircraft. Its an older and much used 777 200. Seats, bathrooms, etc have lots of mileage. Needs overhaul."
Cons: "Price. Ease of early checkin"
Pros: "Comfort The crew is always so helpful."
Cons: "Food did not agree with me again."
Pros: "Plane size, entertainment options and food were all great. Lots of free drinks available and we got plenty of wine. Blankets and pillows were great also."
Cons: "Great service. Plane took off a few minutes late but nothing major."
Pros: "On time."
Cons: "Dirty bathrooms, mediocre entertainment."
Pros: "It showed a decent tv show but the intercom kept interrupting"
Cons: "Delays leaving, delays arriving, the plane felt dirty"
Pros: "The comforts offered in business class was most standard. In other words quite good. The food was middling. Also, 12 plus hours on a plane requires a larger selection of films. Finally, add wi fi."
Cons: "See above."
Pros: "The Ethiopians have got the transit sorted in Addis. I had a tight turnaround time of about an hour and 15 minutes. From alighting to boarding and takeoff was about 1 hour. Very impressed that my luggage made it as well."
Pros: "The food. And the on board entertainment. Staff was also nice but a little bit sloppy and slow."
Pros: "It's very nice flying with them. I will again fly with them"
Cons: "The food is terrible."
Pros: "They made sure we had plenty to eat"
Cons: "My entertainment system didn't work."
Pros: "Plane from AA to tA seats very cramped and seats do not recline."
Cons: "I ordered a vegan food. The crew had difficulties in delivering this simple thing"
Pros: "The crew were friendly"
Cons: "I wasn't able to use the in flight entertainment at all."
Pros: "Flight crew services"
Cons: "Insufficient drinks"
Pros: "I enjoyed my stay at the hotel. It was clean and the staff made sure to make every attempt to clean the room. They gave 2 bottles of water each day. The flight on Ethiopian Airlines was smooth, kind crew and clean airplane. Airport was well lighted and had big sighs."
Cons: "This is what I didn't like, there guys there driving white cars or trucks that pretends to be taxi drivers. Don't use them. They are thieves and fake as hell. His name is Nasah, a guy from India, drives a white land cruiser. Please avoid them. Use the regular toyota cars that hat TAXI written on it."
Pros: "The comfort of the plane and the flight was pleasant"
Cons: "There is racketeering syndicate in Guangzhou Airport exploiting passengers only on ETHIOPIAN AIRLINE after check-in."