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Cons: Frotier airline is rude and not helpful when they are at fault with an issue.

Cons: 3 hours delayed

Pros: Nothing as far as the airlines goes

Cons: The seats, the ac, costumer service, website, staff, cost,

Cons: My seat was double booked. Felt uncomfortable. Instead of admitting mistake makes you look like you dont belong in flight. Unprofessional . Never flying frontier again. Rather pay extra for comfort and security

Pros: Flight was good friendly staff

Cons: No entertainment, seats need to recline

Pros: Not a damn that

Cons: Everything. I missed my damn flight and had to re-book because the foreign lady at the counter said "you must arrive 2 hours early." First and last time flying spirit

Pros: When taking a discount flight you wonder if it will go well. It was terrific

Cons: All was great

Cons: My flight was cancelled with no notice!

Pros: Everything but the 1hr. delay.

Cons: The 1hr. delay.

Pros: Loved being able to watch the World Cup final match on the plane! Wish the plane continued letting us watch TV while folks were deplaning though. :) The pilot was funny - always a plus.

Cons: One of the crew members, Bill, called me and the women in my row "sweetie" and "honey." While I assume he was trying to be Southernly cordial (I'm a southerner too), calling women you don't know these names in a professional a space is inappropriate. I also had wished there was either a USB port or a power outlet to recharge my devices.

Pros: Boarding and on time departure

Cons: Nothing

Pros: All the staff members were very friendly and helful. The seating was very comfortable with lots of leg rom. Both flights were on-time and the in-flight service was very good!

Pros: Price

Cons: Runs late but no updated to arrival board, the attendant was rude when asked what time they thought the plane might be leaving.

Pros: Quick

Pros: Our plane was struck by lightning and therefore not able to fly, so we were deboarded and left to wait until a rescue flight could come in from Boston. Over the course of 4 hours, the crew kept us updated with every little change and were all very helpful! Once we were able to board the rescue plane, the crew handed out complimentary candy and drinks to help ease the wait times. Highly recommended!

Pros: The captain was very good, and we arrived early to our destination. We had to hold back before landing, due to smaller planes landing, so the captain pointed out some areas along our path! Loved it! The flight was smooth.

Cons: We had to be in the boarding area an hour before the flight was scheduled to leave. However, because of the way that the flights are scheduled, people were still deplaning from the previous flight for 25 minutes after our gate arrival time.

Pros: Happy people

Pros: Great customer service

Pros: The price was unreal so I had to jump on this, I was able to get on and off with my backpack no problem. The flights were good, captains were very communicative about times, expectations and when turbulence was present.

Cons: The check in had to be done in person because of the need to check my bag size, I felt a little insulted that I would have to be checked on my honesty. When I got to the check in it was like watching a special forces team measuring and prodding peoples bags to get them in to the little box even when the shapes were the reason they couldn't fit, not the size of the bags. I literally watched someone fit their bag and the attendant take it out and make it misshaped for the box and show how it didn't slide in. I had no issues with my luggage, but that sucked to watch happen to others. The food and drinks came about 10 minutes before the plane landed.

Pros: The flight from Frankfurt to Chicago arrived late, had to collect bags and clear customs which delayed transfer, had to go from one end of the airport to the other on a train which operated very slow which delayed transfer, had to then clear TSA security checks which were very slow and again delayed transfer. Moving at the max speed we were capable of, we arrived at the opposite end of the airport too late to board and were left behind. United was not very sympathetic, although provided ticket for next morning flight. The entire experience was very disappointing following what was a decent tour of Italy.

Pros: Everything was pretty decent.. Best part was the price.. Boarding was good staff was good

Cons: Wasn't enough room.. kind of tight.. Couple more inches all around would have been perfect though

Pros: Courteous employee interactions from bag check/gate to arrival!

Cons: Everything was truly GREAT

Cons: Jo

Pros: Crew was friendly

Cons: Old plane, prezels are boring, it was cold during the flight

Cons: No tv screen

Pros: Very professional cabin crew

Pros: Clean plane, quick turnaround

Pros: Delta graciously rebooked us on a different flight.

Cons: Late delayed notification after we reached airport and kept delaying for several hours

Pros: I liked that the crew was efficient.

Cons: The uneasiness off the flight - jerking, rocking. During the descent the plane jerked in expectedly which caused a lot of uneasiness amongst passengers.

Cons: The airline delayed flight from 7:45 pm to 1:20 am, then canceled the flight at 8:30 pm. I paid $600 for a Delta flight to get out of the city the next morning. Frontier offered reimbursement of $400, which barely covered the initial flight. The airline offered a hotel stay at a less than desirable hotel. I had to book a hotel at my own expense. I will not fly Frontier again.

Pros: A small back of Pritzel and cup of water would be nice .

Pros: Spirit Airline Flight crew was pleasant and professional.

Cons: Atlanta Hartsville TSA was highly unprofessional and extremely rude. As an Active Army Senior Non Commissioned Officer of 21 yrs I traveled quite a bit within the United States and overseas, and I have never witnessed or experienced a TSA/ security crew as unprofessional as the Atlanta Hartsville crew. They talked down to the customers and have no regards for customers with special circumstances. I was personally not affected but what I witnessed was the disgusting. I highly recommend that the Atlanta TSA be inspected/assessed on their customer service. Yours, 1SG Maurice Carter 315-262-3209

Pros: Asked for random seating and scored A-1. Wow how great was that

Pros: Nothing

Cons: Everything

Pros: The seating was the most comfortable and roomy since flying Spirit. Smooth flight.

Cons: There are no complimentary beverages, not even water.

Cons: Delayed

Pros: The seating was the most comfortable and roomy since flying Spirit. Smooth flight.

Cons: There are no complimentary beverages, not even water.

Pros: Flight was delayed 4 hours

Cons: Delayed 4 hours

Cons: Delayed

Pros: The pilot knows how to fly in the pockets, awesome!

Pros: Everything was done in a timely fashion ...... I got a GREAT price on a relatively last minute flight ..... I got to Atlanta EARLY !!!!!!

Pros: The friendly staff.

Cons: Uncomfortable seats, no complementary snacks or beverages.

Cons: Charging for in flight brevegaes

Cons: Long delayed

Pros: Emails came on time, announcements were slow clear and easy to understand: great seats

Cons: Nothing

Pros: Preparedness. Everything went smoothly.

Cons: Not a very comfortable flight. Smashed in. Seats were incimfortable. But the flight was a short one.

Cons: Delayed

Pros: Asked for random seating and scored A-1. Wow how great was that

Pros: AVOID THIS AIRLINE AT A COST. AFTER EVERYTHING YOU HAVE TO PAY FOR YOU ONLY SAVE ABOUT 100 BUCKS SO FLY DELTA

Cons: EVERYTHING. EMPLOYEE WAS RUDE TO MY WIFE IN LINE AT ATLANTA AIRPORT.

Pros: Flight was good friendly staff

Cons: No entertainment, seats need to recline

Pros: The comfort and the professionalism

Pros: The crew was very nice and friendly aboard the plane.

Cons: Upsells. Upsells. Upsells. It started when I found there was a charge to choose your own seat. Then there were the bag fees. I expected the checked bag fee but they actually charge MORE for carryons. Then when we got to the airport there was a weight charge on top of that. Then, once on board there was a charge for a drink. EVEN WATER. The plane was new, but the seats were hard with little padding and don’t recline at all. Forget about using the tray table, it’s just big enough to set most modern smartphones on. If you buy spirit thinking it was a d al like I did, you will be disappointed. All the fees we ended up paying put the cost above what it would have been to fly southwest.

Pros: The seats in the extra space area were pretty comfortable.

Cons: Didn’t have enough overhead luggage space. I had to put my luggage 7 rows back and I was sitting in the front of the plane.

Pros: Everything was good. Much better than some of your competitors. Good crew. Captain came on and talked to all the passengers. Thumbs up for that. Boarded on time, took off in time, landed a little early. I can’t complain.

Cons: Some of the passengers. Can’t help that...

Pros: Crew was very friendly and accommodating.

Pros: Absolutely nothing

Cons: The flight was delayed over 2 hours. The pilot wasn’t there to fly the plane. No delay notice was given until after boarding time. AC on the plane didn’t work. This just to name a few things

Pros: Everything was done in a timely fashion ...... I got a GREAT price on a relatively last minute flight ..... I got to Atlanta EARLY !!!!!!

Cons: My seat was double booked. Felt uncomfortable. Instead of admitting mistake makes you look like you dont belong in flight. Unprofessional . Never flying frontier again. Rather pay extra for comfort and security

Cons: Frotier airline is rude and not helpful when they are at fault with an issue.

Pros: Great deal for what you pay

Pros: Nothing!

Cons: Got to airport on time but long term parking was full so had to find an alternate place to park. When I got through the check in line at Spirit they told me it was too late to get my bag on the flight but I could still get on. Next flight would be tomorrow. Asked if they could send my luggage on the next flight- no. Asked if I could leave it and have someone pick it up for me-no. Asked if I could carry it in-no. My brother was already cleared to go. We asked if we could get a refund and then fly another airline-no. Spoke to a manager. He said he would refund me on the flight going. My husband recently passed away and I was flying to see my son for my 65th birthday. I am now on a Southwest plane flying out of Ft Lauderdale in the last seat on the plane. I should get into Atl around 7:00. Then I will have to take an Iber to get to his house because he has a function for his daughter that I will miss. The people at Spirit were rude and unyielding. The agent at Southwest was kind and understanding and did the best she could . I originally booked Spirit because it was the cheapest. Turned out that it is costing me about $200 and 6 hours more. Spirit, NO MORE!!! I’m

Cons: There was nothing to like about this trip because the website would not send me a boarding pass although I checked in online twice the day before, so I never had the opportunity to even get in the gate. I asked for a boarding pass through an email and it didn't come through, twice. I did not think much of it because I have had problems receiving emails from Spirit in the past and I have always been able to log into my account and access the boarding pass on the website. The morning of the flight, the website locked me out and wouldn't allow me to log in. I actually had to leave the security line to try to sort the issue out. The kiosk at the airport told me I was at the wrong airport (I was not). I went to the front desk and the agent was SUPREMELY unhelpful and unconcerned, and marked me as a no show at 7:05 for a flight leaving at 7:25. Even though I was standing right in front of her. Even though I had left the security line to deal with the issue. I had to get to my destination that day, which happens to be the reason I bought a ticket in the first place, so I had to spend an additional $500 on a Southwest ticket because the agent at the front desk of Spirit said I had no other options with Spirit that day. I called customer service and despite escalating the issue to a manager, I was essentially told "sorry for your luck" and sent on my way. The manager even asked, at the end of the call after telling me a refund would not be possible, if I wanted to purchase an airline ticket while I was on the phone. I have bought a fair number of Spirit tickets in the past. I unfortunately already have a ticket lined up with Spirit Airlines in November but I will never be purchasing another ticket from this airline again. It was an absurd scenario - I paid for a ticket and was not able to redeem the ticket I paid for - and I should not be have to pay the price for Spirit Airlines having poor IT.

Pros: Staff are always very professional and kind.

Cons: Seat mates needed a bath -- BADLY. I don't think there is anything the airlines can do about that!

Pros: I traveled with my two boys (8 months and 2 year) everyone was caring , helpful and understanding of my situation. They made sure I had help and snacks to keep the boys as comfortable as possible.

Cons: I didn’t like the snack selection. Maybe add more kid friendly drinks and snacks would be perfect for the traveling families.

Cons: There was nothing to like about this trip because the website would not send me a boarding pass although I checked in online twice the day before, so I never had the opportunity to even get in the gate. I asked for a boarding pass through an email and it didn't come through, twice. I did not think much of it because I have had problems receiving emails from Spirit in the past and I have always been able to log into my account and access the boarding pass on the website. The morning of the flight, the website locked me out and wouldn't allow me to log in. I actually had to leave the security line to try to sort the issue out. The kiosk at the airport told me I was at the wrong airport (I was not). I went to the front desk and the agent was SUPREMELY unhelpful and unconcerned, and marked me as a no show at 7:05 for a flight leaving at 7:25. Even though I was standing right in front of her. Even though I had left the security line to deal with the issue. I had to get to my destination that day, which happens to be the reason I bought a ticket in the first place, so I had to spend an additional $500 on a Southwest ticket because the agent at the front desk of Spirit said I had no other options with Spirit that day. I called customer service and despite escalating the issue to a manager, I was essentially told "sorry for your luck" and sent on my way. The manager even asked, at the end of the call after telling me a refund would not be possible, if I wanted to purchase an airline ticket while I was on the phone. I have bought a fair number of Spirit tickets in the past. I unfortunately already have a ticket lined up with Spirit Airlines in November but I will never be purchasing another ticket from this airline again. It was an absurd scenario - I paid for a ticket and was not able to redeem the ticket I paid for - and I should not be have to pay the price for Spirit Airlines having poor IT.

Pros: Absolutely nothing

Cons: Spirit is a terrible airline. I will never fly this airline again unless I am called by a representative and refunded for my entire trip.

Pros: Quick flight

Cons: No movies music food offered

Pros: Staff are always very professional and kind.

Cons: Seat mates needed a bath -- BADLY. I don't think there is anything the airlines can do about that!

Pros: new and clean airline and was in timely manner

Cons: The airline delayed flight from 7:45 pm to 1:20 am, then canceled the flight at 8:30 pm. I paid $600 for a Delta flight to get out of the city the next morning. Frontier offered reimbursement of $400, which barely covered the initial flight. The airline offered a hotel stay at a less than desirable hotel. I had to book a hotel at my own expense. I will not fly Frontier again.

Cons: I wasn't able to chose my own seat

Pros: A small back of Pritzel and cup of water would be nice .

Cons: Everything

Pros: I am a nervous flyer but had no turbelance smooth ride friendly crew members

Cons: Everything was great

Pros: Everything was good. Much better than some of your competitors. Good crew. Captain came on and talked to all the passengers. Thumbs up for that. Boarded on time, took off in time, landed a little early. I can’t complain.

Cons: Some of the passengers. Can’t help that...

Pros: Convenience

Pros: A simple and pleasant experience!

Cons: Everyone was professional and polite.

Cons: Pretzel mix was lacking in quantity and taste.

Pros: The African-American gentleman flight attendant was extremely helpful, funny, engaging, and service exceeded normal expectations! The plane had blue lights & calming music on in the cabin.

Cons: The plane didn't have full catering options.

Pros: Very good crew