Delta, American Airlines and KLM have waived their change and cancellation fees on flights to Georgia. Confirm policies on booking site.
An average nonstop flight from the United States to Georgia takes 2h 20m, covering a distance of 908 miles. The most popular route is New York - Atlanta with an average flight time of 2h 15m.
The cheapest ticket to Georgia from the United States found in the last 72 hours was $28 one-way, and $29 round-trip. The most popular route is New York LaGuardia to Atlanta Hartsfield-Jackson and the cheapest round-trip airline ticket found on this route in the last 72 hours was $63.
Delta, KLM & Virgin Atlantic fly the most frequently from the United States to Georgia.
Based on KAYAK flight searches, the most popular destination is Atlanta (83% of total searches to Georgia). The next most popular destinations are Savannah (14%) and Augusta (2%). Searches for flights to Brunswick (1%), to Columbus (1%) and to Valdosta (1%) are also popular.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travelers know whether to wait or book now.
Read more about Delta
Pros: Crew was great!
Pros: Comfortable seats Friendly staff Soft landing
Pros: That i was able to watch movies and headphones and ratEr and snacks was provided
Cons: Nothing really!
Pros: Entertainment options excellent. Very happy to have my own row seat (exit row).
Cons: Snack options (goldfish, biscotti cookie) getting tired.
Pros: Awesome crew and great flight
Cons: Broken tray table literally off its hinges and unusable.
Pros: Very spacious.
Pros: Nice clean plane and every other seat being open is very reassuring.
Cons: Again all was perfect
Cons: Cabin too cold and poor snacks so 1980’s.
Pros: On Times
Cons: Less people on board
Pros: the scheduled time offers, the fast boarding time
Cons: offer lactose intolerance snacks
Pros: Comfort and safety
Pros: Efficient and sanitary
Pros: Everything went very smoothly.
Cons: I wasn't able to connect my ipad to the free wifi for any of my four flights.
Pros: Everything! the best part was that the they kept the middle seat empty!
Cons: For some reason, we were asked several times for Passports. This didn’t make any sense since we are US citizens with drivers license. They even had TSA talk to us. This has to be fixed. Otherwise, Delta experience was great.
Pros: Amazing crew
Cons: I had booked a window seat, the when I went to board, it was changed to an isle seat. I find that I dislike the sole due to the rudeness of people in general and I kept getting hit with purses and such from passing passengers.
Pros: The space we currently have.
Pros: The staff was exceptional with the distance to loading the plane and with serving us food. It was flawless.
Pros: Yeah...spacious leg rooms.
Cons: Too bumpy landing at Jackson.
Pros: The crew was amazing
Pros: Amazing crew & comfortable seats.
Pros: Boarding was swift and cabin crew where attentive. Baggage drop was swift and luggage arrived quickly. Global entry at ATL was swift.
Cons: delta security in the UK is an absolute farce. The security screening at LHR was long and understaffed
Pros: Boarding was super quick, as crew wanted to leave before the strong rains and winds came through, so we left early! Plane itself was very modern and surprisingly comfortable, as much as a small space can be. Good amount of entertainment, and the crew were pleasant. And flight itself was smooth with very little turbulence which helps!
Cons: Had to pay for food, which was a little annoying considering the cost of the flight. Entertainment was very American led... but I guess not surprising considering it’s delta.
Pros: On time flight courteous service
Pros: Landed safely.
Cons: Late departure. Almost missed connection. Even though we planned a decent amount of time between flights. Always something causing delays when we leave from Newark.
Pros: Cheap price
Cons: no vegetarian food in flight, the layover for connecting flight was not sufficient,
Cons: flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way
Pros: Waiting in the departure lounce was ok
Cons: Boarding was kind of stupid Delta is boarding in Zones and starts at the front instead of starting boarding passangers sitting at the back of the plane and moving forward NO they do it the wrong way and due to that boarding takes to long and makes you frustrated.
Cons: Boarding issues cause delay after plane had to be replaced People were double booked Then land awaited on tarmac because of no ground crew Caused me to miss my next flight
Pros: Going by and come Ming back Atlanta check in desk was the rudest Laziest most disrespectful emoyees I have ever came across . Check in person played on her phone and didn’t even look at you when asking what seat was I assigned . Going from Atlanta to Fort Lauderdale the check in person was so rude there where 5 people askI’m her what’s her problem . The crew the flight was excellent but the Atlanta check in desk really dropped the ball 2 times . If I was the manger I would fire the whole staff and If I was above the manager I would fire them as well as I’m. Sure this is not an isolated occasion.
Pros: Air crew was excellent
Cons: Our flight was changed/delayed because of smoke detector problems!! We lost a whole day on the trip and we are very upset
Pros: Nice flight nice crew just about as good as you would want
Pros: Couldn't recline as I was in the emergency exit row but I had some extra room with no seat next to me so that was nice
Cons: Couldn't recline in my emergency exit row
Cons: The bulkhead sears had no electrical outlet
Pros: Flight team were wonderful!
Cons: You had me check my hand luggage with expensive items that did not arrive.
Cons: the short connection screwed me
Pros: Very pleasant customer service, excellent bag delivery service.
Pros: Staff were friendly and attentive. Boarding was good - efficient and quick.
Cons: Seats were not that comfortable. Aircraft very noisy. Competition offers a much better service. Transfer in Atlanta was a nightmare, taking almost two hours from landing to getting to the domestic gate for the next sector. only three immigration staff working.
Pros: Entertainment was good. Delta staff seemed flat compared to other delta flights I've been on.
Cons: Space. Economy on a long flight is not ideal
Cons: Planned my trip for my birthday/10 year anniversary. The first leg of the trip, flying from ft Lauderdale to atlanta was ok except for the pilot having to circle around bc he was too close to the airplane in front to land. This made us supposedly late to our connecting flight which by the way was not supposed to leave before 8:10. My husband and I arrived at the gate about 10 minutes before only to be told that the door was locked. Needless to say, we weren't the only ones. When we got up to the desk, the attendant was extremely rude. I was having a conversation with my husband about a dog that had just passed us . She immediately made her way into the conversation asking me what i was saying. I told her I was talking to my husband about the dog and under her breath said : " I'm sure you were." I then told her that i was more than sure about what I was talking about. We get booked on another flight and my seat was the only one without a working monitor. We asked the suitardess to see o If there was anything that could be done They tried to reset it to no avail. Since we didn't say anything else, it was forgotten about. My husband shared his screen with me so that I wasn't totally bored on the flight. Not the way I wanted to start off my birthday but I'm glad that nightmare is over Delta really needs to retrain their employees on customer service bc it leaves a lot to be desired!
Pros: I liked the plane being on time & a smooth flight. The crew was great too.
Pros: I flew with Delta
Cons: Your information was Aeroméxico
Pros: Airline crew did everything to keep us comfortable during the flight
Pros: When it finally took off the flight itself was smooth.
Cons: Plane was delayed coming in, then we were told we were waiting on catering. Then it became a weather issue. Then we boarded. Weather got worse so they took us off. The second time we boarded and were told we’re waiting on catering who wasn’t on site then had to go through airport security. After 3HOURS , we were asked to leave the plane. For rebounding the next morning with no explanation. The next morning the flight was delayed an additional 3HOURS. We were never given food in all this time of a wait. This became an 18+ hour delay. We definitely missed our connection and they rebooked it.
Pros: Flight landed early
Pros: Flight was comfortable.
Cons: Flight should be on time when there’s no weather impact.
Pros: Crew was friendly.
Cons: Flight delayed!
Pros: The seats were very spacious, the ground and cabin crew were very courteous and the entire flight went smooth.
Cons: No In-Flight Wi-Fi.
Pros: The flight attendants were very courteous.
Cons: Seats are way too close together. I am 6’ tall and if I wasn’t sitting with my rear pressed against the back of the seat, my knees were jammed into the seat in front of me. Zero elbow room. I’m fairly skinny and still thank god I had the aisle seat because with arms at my sides, my shoulders touched the small woman next to me and stuck into the aisle so that when the drink cart came by I had to physically lean toward the windows to get out of the way. No entertainment unless paid for, which is fine, except that the flight attendant and the announcements both stated that at least a movie was included. Outdated jet. No where to charge anything. Couldn’t work on my computer because to type, my elbow took up most of the other persons seat.
Cons: We were stuck on the tarmac waiting for a gate for an hour and a half once we arrived in Atlanta. Other than that, everything was fine.
Pros: Crew was helpful, courteous and kind!
Cons: Gate area didn’t have enough seats, plane delayed.... once got on had to buy entertainment unless you wanted to watch commercials on loop.
Pros: The other passengers were understanding and patient.
Cons: The crew was inattentive and in accommodating. A little water would’ve been nice.
Pros: I received a fullcan of soda with a cup of ice. Not much else good
Cons: The entertainment system has a fee or else you have to use your device to access the United app to access entertainment.
Pros: It was no airplane for us for another 2 hours. United does it more often then other carriers. We mad it home at 2 am instead of midnight.
Pros: Clean plans, smooth landing.
Cons: United Economy basic was still expensive yet you don’t get a carry on bag
Pros: 2500 bonus miles for my trouble
Cons: Told flight would be delayed. Pushed back one hour every hour for 5 hours. "Average delays" that day were 45-60 mins (our flight was the ONLY flight with a 5 hour delay in Newark). Once on the plane, told the air traffic control radars lost power and we'd be delayed another 30 mins. Entertainment required me to pay for broadcast channels.
Pros: Smooth flight; excellent service, comfortable seating. I enjoyed everything about it.
Pros: Boarding process.
Cons: Everything else besides the boarding process.
Pros: The flight was good!
Cons: There was no entertainment. Nothing to do.
Pros: Everything was easy. Staff was great. Flights were fast. Checking in wasn’t a mission. Really good time.
Cons: Really don’t have anything bad to say honestly. TSA sucks but that’s not on ya.
Pros: I like how they found another flight and we didn't have to pay because we was originally early for the first flight
Cons: Didn't lik how we miss our flight because TSA took so long by checking every hand luggage padding us down and i flew with my baby and my disable mom
Cons: Long lines at the terminal that's primarily United; overbooked and needed volunteers to give up their seats which caused a 40 minute delay; uncomfortable seats and waited for 45 minutes on the tarmac because apparently they can't connect to the gate in the rain
Pros: The flight was very pleasant!
Cons: The landing was pretty brutal!
Pros: The flight landed ahead of schedule.
Cons: I had to pay $75 extra because I redeemed miles for my trip and it was purchased around 20 days before the trip. Ridiculous, their customer service is the worst, and their fees are ridiculous too and the service is the worst. Their CEO and upper management need to be changed, and they need to become passenger focused like Southwest.
Pros: The crew was really friendly. My flight overall was very smooth. I slept most of the flight and was happy I was able to.
Cons: I didn't like that there wasn't a lot of space between the seats
Cons: The plane had 11 people on it and I can see why they are losing customers bad business practices.
Pros: The leg room and the great service
Cons: Two people were assigned the same seat
Cons: Then we couldn't get off the plane for an extra hour. Very inconveniencing.
Cons: I was not contacted about flight delay. I believe that was the purpose of collecting cell numbers. Also the gate was down stairs with no elevator or operationing escalator. I have bad knees and had to walk down the steps with my luggage. The escalator only start working 10 minutes before boarding. Also they overbooked the flight and there was no room for my carryon luggage. They put it underneath and when I got it back it was all torn up. Seats were cramped not enough leg room.
Pros: Pleasant crew. They made up for the late incoming flight by pushing on the loading process. Hey, our bags made it all the way from Albania to Atlanta!
Cons: Talk about uncomfortable? Even my petite wife barely fit the A320. It really is bad. And food? What food? How about something slightly more than pretzels?
Pros: The flight wasn't too packed.
Cons: My husband and I flew from Newark to Atlanta on 03/12/2017 with United. My husband is active duty military and Alicia assisted us with checking in our baggage. She was very kind and helpful. After retrieving our tickets, we went through Security and my goodness, the process at Newark is awful and TSA WAS EXTREMELY RUDE. That's besides the point. Our flight was delayed because the pilot was not there. Our departure was at 0605 and we didn't leave until 0630. Everyone boarded the plane and we were waiting for the pilot. Then the crew members were pretty rude and not friendly. I know it's an early bird flight but jeez, they can be a little nicer. One stewardess had high heel boots and literally would stomp up and down the aisle. Then she kept saying my purse was not under my seat which it clearly was. I don't know where else she'd like me to put it, maybe in the passengers seat in front of me. I would probably not fly United unless I have no other choice.
Pros: It was a smooth flight.
Pros: Friendly staff and attentive
Pros: Boarding was well-organized and fairly quick. But be ready to check your bag at the gate, even if it's the right size for a carry-on...
Cons: The plane's seats are very uncomfortable, security in Newark took a long time, and there isn't enough space on the plane for everyone to have a carry-on bag (or at least that's how the flight and gate crew treated many of us when they forced us to check our bags at the gate, despite there being plenty of room after everyone was boarded).
Cons: I was in the center bulkhead seat with an very oversized man on the aisle seat with a "service dog". It was not a service dog in the sense that it was all over the place--on my feet and in the aisle where it tripped a stewardess more than once and she told him it couldn't be in the aisle. So it pushed over to my seat because the guy was just to big to share his legroom. It shredded napkins the man dropped which a trained dog would not do. it bounced his tray table up causing him to drop his two vodkas. I had to have the stewardess tell him to move his arm and body out of my seat so I could stow my tray for landing. When waiting for my ride outside the dog was off lease and ran into the pickup lanes where the man had to chase him down. A true service dog would never behave like that.
Pros: I liked that the pilot communicated throughout the flight about where we were, how long or far we were, and if any changes occurred.
Cons: I didn't have a plug to charge my tablet.
Cons: Flight got delayed
Pros: I am Brenda Crooks, Zachary's mom. I am the one that actually took the trip. I went to Connecticut to see my son, Samuel, get his white coat for medical school. I will never forget my experience in Newark, New Jersey. I met a wonderful woman named Yevette who checked in my luggage. She is to be commended on going above and beyond the call of duty. I don't know her last name. She knew I was very upset because I was leaving my 22 year old baby in Connecticut. She sympathized and comforted me. She put her arms around me and assured me that everything was going to be alright. She is a wonderful woman with a big heart. She is the true meaning of a lady. I will never forget her and thank her so very much for being so gracious and kind to me.
Pros: They were excellent
Pros: The entertainment
Cons: I didnt like how i had chosen a seat a month before the flight and then its like i never asked for one
Pros: Organized boarding and smooth flight...
Cons: No complaints
Pros: Efficient service
Cons: The tsa lines of course.
Pros: The flight had great entertainment options and a good food and drink selection.
Cons: First of all the flight was overbooked. Second of all some of the crew members looked as though they wpull be anywhere but on the plane. Boarding was a little sloppy but I suppose that was due to the overbooking.
Cons: The service was horrible, the flight attendant was so rude. The plane also sounded like it was going to break and made everyone nervous
Cons: The plane was very tight, no leg room. I felt as though I was sitting with the couple in the seat above me.
Cons: Updates to delays not informed in a mannerly order
Cons: It was very hot, it seemed as if the AC was broken.
Pros: Arrived 40 minutes early and the boarding process was orderly with boarding by sections
Cons: The food
Pros: On time arrival.
Cons: Turbulent Flight
Pros: The crew was great but the seats were not comfortable.
Pros: On time departure and arrival
Cons: Don’t charge for seat assignments or carry on luggage
Pros: Crew was horrible and frontier sucked as always
Pros: Crew members were friendly and attentive.
Pros: Aircraft was clean
Cons: Staff talks too much, especially when they stammer.
Pros: Cheap flight
Cons: Frontier intentionally makes you uncomfortable so that you purchase more “extras” that are standard on other airlines. During this flight there was also a lot of confusion and poor communication for boarding for myself and other passengers. Masks were not enforced on the flight and the passenger next to me didn’t wear his at all and was also smoking his vape pen during the flight.
Pros: The crew was wonderful. The seating was awful!
Cons: Sit 2 to a seat to social distance
Pros: Friendly staff
Cons: Gate agent wasn’t available until boarding
Cons: I was concerned for my health due to United Airlines placing profits over people by having a full plane during COVID.
Pros: The pilot was excellent at considering and comunicating to passengers, when seatbelt needed or not for bathroom breaks, landing time, etc.. Crew was friendly and comunicated well. Boarding and getting off plane was smooth. Also, I had three seats to myself.
Pros: Affordable pricing, plane itself seemed to be in good condition. All of the crew was pleasant except one employee.
Cons: I was embarrassed by the crew member as I was finding my seat. She asked if I had relation to the gentleman who I was to be sat next to. Once he and I replied no, they began laughing. I asked what was so funny and another guest said "it's going to be a long flight", to which she replied "Maybe you will, but I won't." She also told me that I couldn't keep my 11 month old child in the carrier but failed to mention she's only not permitted in the carrier during take off and landing. This also made for an uncomfortable ride. Had these things not occurred I would given this flight a much higher rating.
Pros: Spirit Airline Flight crew was pleasant and professional.
Cons: Atlanta Hartsville TSA was highly unprofessional and extremely rude. As an Active Army Senior Non Commissioned Officer of 21 yrs I traveled quite a bit within the United States and overseas, and I have never witnessed or experienced a TSA/ security crew as unprofessional as the Atlanta Hartsville crew. They talked down to the customers and have no regards for customers with special circumstances. I was personally not affected but what I witnessed was the disgusting. I highly recommend that the Atlanta TSA be inspected/assessed on their customer service. Yours, 1SG Maurice Carter 315-262-3209
Cons: It was a horrible experience that I have. They dropped us off Tennessee airport instead of Atlanta because of the power off. They made us sat on the airplane for almost 2 hrs then tell us to get out in Tennessee airport. They offered no compensation or direct us how to get back to GA. Everyone was so upset, we basically got stranded in Tennessee. We ask customer service for help, they told us that there was nothing we can do!!!!!! They told us to call the head quarter. And of course after waiting on the line for half an hour, they told us the same thing that we should talk to customer service at the airport. REALLY!!!!!!! We just been through it. I was exhausted and had no way to get back home to GA. My parents had to drive 8 hrs from Atlanta to Tennessee to pick me up. IT was not fair that they do that to us. It was not our fault that we got stranded. They should have offered us cars rental or hotels to accommodate . I would never flight with them again!!!
Pros: The price of the flight was great, but even with an upgraded seat I will not be flying Frontier again.
Cons: I upgraded my girlfriend and I to stretch seating for our 5 hour flights roundtrip from ATL to SFO. I did not realize by upgrading and selecting my seat in row 4 that my seats do not recline. This caused several issues with my bad back and with the fold down tray on the seat in front of me. I had my laptop on the tray, and when the person in front of me leaned his seat back all the way suddenly, it pinched the top of the screen between the tray and the back of his seat and cracked my laptop exterior. The main issue was not being able to "stretch" by not having a reclining seat and experienced major discomfort and back pain both flights.
Pros: Pretty much nothing. I'M SORRY AS IT WAS MY FIRST TIME AND I have to tell you that I m usually pretty low maintenance....but damn ....this was was brutal! Price was was great... but not worth the experience.
Cons: Seat comfort, cattle care of crew, no movie, no real food....you name it.
Pros: There was a very sensitive situation that occurred with a passenger. She had been in the wrong seat, and was asked to show the ticket for the proper seat and didn't have a ticket. The steward asked very professionally and calmly for the passenger to cooperate for the situation to be resolved. She was not cooperative to be polite. The security came and the the pilot, and everyone handled the situation very well. The last time she was asked to cooperate, she finally walked off the plane, on her own. My understanding is that she missed her original flight and boarded this plane. Not certain of the details, but I feel that everyone involved handled this very well.
Pros: I arrived to my destinations on time....that is all.
Cons: The whole negative experience started with having to pay for my carry on. Yes, this was my fault for not knowing or expecting the extra $45 each way for my carry on. Water was not given during the three hour flight - you pay for all refreshments! The planes feel like a budget experience with cheap fold down trays and arm rests that slam down making lots of noise, and there is very little foom under the seat to put a small bag. My same small back pack that fits under other airlines seats wasn't even close to going under forcing me to straddle for the the entire flight. I will NOT use Frontier again. The airline feels like Alligeant that costs much less. I'll stick with Southwest!
Cons: At no time was I made aware during my booking that they were going to charge for a carry on. It ended up adding $75 to my flight. Paying extra for sodas and for your seats. Seats that made riding a city bus seem like first class. The plane seemed like they bought it at the used plane lot, it even made noises in Flight that sounded like they had to restart the engine. Flight attendants that were rude and unhelpful. I'd rather spend the extra $ for a more dependable/reliable airline that doesn't run their business a la carte.
Pros: The pilot was extremely nice!
Cons: My husband was boarded last which is always awkward when going down the isles in an isle chair. You end up saying excuse me several times not to mention all eyes are on you. Not easy to sleep on the plane. Seats were not that comfortable. Not able to recline. We were towards the back and the flight crew had the bright light on not to mention they were talking about their experiences with other people on different flights. We had to wait for 20 mins for someone to come get my husband off the plane even after notifying the appropriate people. The Atlanta staff when arriving was extremely rude and unfriendly during a non-busy time. That was the worse experience we've ever had!!!
Pros: Nothing other than getting from Phoenix to Atlanta
Cons: The baggage check in process at Phoenix is a complete joke. What is the point of prepaying for baggage on line if you still have to stand in line for over half an hour while you watch other passengers drop their jaws when they find out how much checking a bag costs, have the agents explaining the process and the price, fumbling for credit cards, processing the payments, etc, then, when you finally get to your turn, you are out of there in 30 seconds. There should be at lease one agent at all times who is dedicated to serving the passengers who do not need to pay. They should be in and out, not standing in line, when there is no payment to process. Then there is the total joke of the refreshments sales process on board the flight. It's not even worth going into that since I will never board another Frontier flight.
Pros: The crew was very friendly.
Cons: Every part of Frontier's system seems designed as a screw-you to customers. For example, I tried to pay for bags online, but the website and app were both down. But if you talk to a person, they charge you more money. The phone system is awful - it is extremely difficult to get to a live person. If you say 'operator' or 'representative,' the computer can't understand you, and will hang up on you. Also, they strongly push you to check bags (as they charge for carry-on), and the waits were incredibly long to pick up bags. It was slow on one end of our trip, and on the other, our bags didn't come out for an hour and forty minutes. The headache is not worth Frontier's rates being (slightly) cheaper.
Pros: The pilot performed a really soft landing.
Cons: Ignoring the fact that I had to pay $45 dollars for my carry on bag even tho it fit in the "tester box", I could barely fit on my seat and I'm not an overweight person. I'm just tall and my knees where touching the seat in front of mine. Without payin attention to that either, I spent my entire flight next to a kid that was constantly making noise, banging the tray, and hitting the sit with his heels for four and a half hours. Besides all that I was not offered water and I had to ask if I could have some.
Pros: Not much to like other than the cost of the ticket, they kept us unmoving on the runway for almost an hour, before taking off, boarding was at 2:50 pm, flight was supposed to be 3:25 pm, we didn't actually take off till 4:15, scheduled arrival was at 9 pm, and we arrived 9:20, and weren't able to deplane till 9:35, and ended up standing around baggage claim for over thirty mins waiting for our luggage, frontier might have some good ticket prices, but next time I'm willing to pay more, if it means better service
Pros: Attendants were helpful and friendly.
Cons: I did not like the surprise that I had to pay ANY fee, much less such a high fee, for a carry on and luggage. Therefore, what I thought was an incentive to fly Frontier because I felt as though I was getting a great deal, became Just another money-grabbing corporation who I felt was insincere upfront about the added charges. This made My flight even more than I would have paid total for a larger and more well-known carrier. Therefore, no more incentive To use Frontier.... Disappointed... In addition, the tray table was so small it was virtually useless. At least the service Was good....Cokes should not really be at a cost, since the fare was higher than a larger carrier. Hmmmm.....
Pros: The Customer Service telephone agent and the check in/baggage drop agents were all very nice and helpful. The pilots did an excellent job of providing an uneventful, peaceful, safe, and gentle flight. Takeoff and landing were great on both the inbound and outbound flights. I was able to get to my destination and return home safely on both flights which was my major objective.
Cons: At least 1-2 flight attendants on both flights, in general, were quite rude and seemed uncaring at times to the needs of some of the other passengers. From chewing and smacking gum, using their cellphones while standing in the aisles amongst the passengers during boarding, and appearing quite irritated/short when interacting with passengers, it seems to me customer service was not a big priority in their training course and/or job requirements. I sat in an "upgraded" ($16 extra), economy, aisle seat, not located immediately in front of or in between the window exits on my outbound flight and in a middle, non-upgraded, economy seat near the back of the plane on my inbound flight. Neither seat was able to recline and both were quite rigid and almost painful to sit in during the flight. I have flown many times throughout my 46 year life, but these had to be the most uncomfortable seats I have ever had on a flight. I understand about saving money and using a no-frills airline carrier, but I think some of the issues mentioned could have been improved without adding any increased cost.
Pros: I like the fact that I was a really really smooth flight. The attendants was pretty cool, very professional. I was able to get a seat in the front row which was super awesome.
Cons: What was really a bit upsetting for me was, when I went to check in at the front desk, the airline attendant was helpful and very professional. My boarding pass did not have the gate number printed on it, and I didn't even notice it until I got passed TSA. I felt like it was the attendant responsiblity to make sure everything on the boarding pass was correct, and my reason for saying so is I was too busy or focused on getting to security and thinking about the rest of my travel. it was just my luck that I remember to check my online itinerary that was sent to me via email to see the gate number. I know this may not be the airlines fault, but On my flight we left ahead of time and landed super on time, but still spend almost an HOUR!!! due to some maintenance issue at the gate in Atlanta. It was an horrible experience, I had a meeting I was suppose to be at at 8am. Everything was going so right with the flight I felt like I was going to make it. I just felt that the entire situation could have been handle a bit better :(
Cons: The crew on board seemed to think they were doing the flight a favor by doing their job. Carelessly pouring water into cups with excessive splashing. One reached over aisle seated passengers' faces to get trash from other flyers. One in particular stored her belongings in the overhead bin above me and proceeded to lean her body (particularly her pelvis region) on my shoulder which, considering the space, was understandable to some extent, but not even a simple utterance of "excuse me," "pardon me," or even fair warning. Then, we land, only to finally get to baggage claim to stand there waiting for my bag that "didn't make it". A older gentleman monitoring the belts suggested I go to the office and check there. Office was locked and no one was inside. So I wait in the checkin and ticketing line and a gentleman from Frontier's counter assisted me and checked the belt to ensure that my bag didn't get stuck or fall off of the belt. No luck, so we called frontier back in Denver to see if my bag even made it onto my flight. They give us a "it's not here" and we filled a claim. So I sit here, waiting for 9 am eastern, waiting on a phone call hopefully saying they've located my bag and I go to a wedding in Alabama in ill fitting jeans and a small blazer I had in high school bc no store is open and my suit, along with my other belongings are just laying somewhere: back in Denver and they just didn't check when we called, or on the wrong plane, or spinning on a belt in some random city, or soaked out on the airfield of Atlanta.
Pros: Low fare was nice.. but the subsequent nickel-and-diming business practices left a bad taste in our mouths. No in-flight entertainment or proper meal options either. A gate change was poorly communicated, and passengers from 2-3 flights were congregating in the gate trying to decipher the poorly written message (illogical, broken English) on the display behind the agent's desk. That agent was nice enough, but she seemed very untrained and incapable of handling the situation. The boarding gate agent was even worse (see other review).
Cons: When asked, the boarding gate agent told us the boarding door was "closing in 1 minute" so that we would hurry up and board. We did, then while waiting in line on the jet bridge, we noticed on our boarding passes that there was another 18 minutes scheduled for boarding. This was infuriating because we wanted to stop by the grab-and-go cafe next to the gate, to pickup food for the cross-country flight (SFO>ATL), especially since Frontier does not offer proper meals onboard. We turned around and confronted the agent about this, and she admitted that she lied to us so that we would board. Lying to customers for any reason is totally unacceptable, and we won't forget this.
Cons: Left the gate on time. Arrived at the gate in Atlanta early.
Pros: I didn't like anything. Nothing was handled well.
Cons: Flight was delayed six hours. They didn't communicate the initial delay until 10 minutes after we were supposed to board. The gate attendants were not knowledgable. We were supposed to board 4 hours later and didn't make it on the plane till 5 hours later. Then they forgot to get gas so we were stuck on the plane for another 45 minutes. Flight attendants didn't offer food or drink and kept saying everything was for an additional fee. Nothing was provided. I will never fly with frontier again and am seriously concerned about my return flight.
Cons: The flight was delayed for nearly 4 hours. This caused considerable annoyance and a significant shuffling of the rest of my travel plans. The flight should have departed at 10:30. It was delayed until 2:18. Lunch vouchers were given to passengers, however these were not distributed until 1:15. By that time many passengers had already eaten lunch (including myself) and with the flight boarding in ~30 there wasn't really enough time to get something to eat anyway. If these had been issued 11:30 -12:00 it would have been much more useful.
Cons: We were delayed 3 and a half hours because of a water leak. Shouldn't that have been checked the plane the night before since we were the first flight out? Since we were delayed, they decided to give us breakfast vouchers (very nice) but they gave it to some people then not to others. When they finally decided to give them to the rest of us, we had 30 minutes before we had to board again! We could have been doing that with the 3 whole hours we had! I won't be flying frontier again, that's for sure!
Pros: The cost seemed to be good up front, but...
Cons: This airline is full of hidden fees. If you are traveling with someone and want seats next to each other, you have to pay an extra fee. Also, the airline only allows you to have a personal bag (a purse, laptop bag) for free, but they charge you for a carry-on. I had to pay $40 EACH WAY, so it ended up costing me $80 to travel with a carry-on. The return flight was delayed multiple times with no explanation as to why. Frontier was the only airline with delays, so it wasn't the weather. The seats on the plane do not recline, are not padded, and are overall not comfortable. I was overall disappointed with my experience with Frontier. It seemed like a good deal at first, but after paying all of the extra hidden fees and the delays, I would not recommend this airline.
Pros: The only thing I liked about the flight is that we reached our destination safely.
Cons: I didn't like how the airline didn't stick to their schedule. I understand that flights get delayed often.gut for a flight to get delayed 3 times is ridiculous. Our flight was supposed to leave at 5:20pm MTD and land on Atlanta before 11pm EST. We were notified about the delay about less than an hour before the flight. It was pushed to 5:50. Then 6:25. The actual flight didn't leave until almost 7:30 pm and landed in Atlanta passed 1am. This caused me south inconvenience. First, I had to take a half day off from work when I could've worked and got paid a full day. Next, the airline wasted hours of my time I can't get back. Time I could've spent with my family that I'm only seeing for a short period of time. By the time we got to the airport, which was way later than expected, the concourse trains were not operating anymore. What should've been a quick ride from concourse D to T turned out to be a 20+ minute walk to get out of the airport. Lastly, I missed my ride after getting of the airport. I was supposed to ride the train (Marta), but due to the delay, I missed the last ride. Not only was I inconvenienced but it trickled down to my family and had to wake up on the wie hours of the morning to pick me up at 2am. Overall, it was a terrible experience.
Pros: That they held the plane to make my connection
Cons: My connection was late, then my ticket was not working and the attendant had to manually check is in. She was EXTREMELY unprofessional even sating tons customer " I can only work as fast as I can DUDE, I'm the only one here" in which I verbally reprimanded her for her unprofessional attitude. Then we sat in the plane for an additionaL HOUR for a "mechanical issue".... which appeared to be them filling up the plane. I am so highly dissatisfied that not only will I never ever book frontier again, but I made sure to review the company in social media and all my friends/family/clients. I don't pretend to understand the airline industry, but I do know BAD BUSINESS when I see it. Absolutely TERRIBLE.
Pros: The stewards were polite on the plane.
Cons: Flight was delayed 7 hours for maintenance. The passengers were packed like sardines into seats with so little legroom that even my 5'5 frame had my knees against the seat in front of me, the seats don't lean back and there's not even room to put your head down on the 2×3 tray which is only there for looks because it couldn't possibly be used to actually hold anything. Two screaming toddlers rounded out the worst flight I've ever been on. I would never recommend frontier airlines, you really do get what you pay for.
Pros: Flight arrived early on first leg and on time second leg.
Cons: I didn't like that I was charged 40 dollars each way for a CARRY ON! REALLY? 80 additional dollars? I might have considered another airline if I had known you were going to bend me over at the gate.Very misleading on the fares. Should be in big flashing letters. "HEY IF YOU HAVE MORE THAN ONE CARRY ON IT"S $40 BUCKS EACH WAY! The new SLIMLINE PRE-RECLINED SEATS were not comfortable. The fact that even a small snack or drink was charged for was also a disappointment. Why not just be honest about your fares and and raise them a little say maybe 5.00 dollars and allow 1 carry on with an additional laptop bag or purse? Very misleading in that respect. But I give them props (pun intended) for being on time. That was the best part. I'd give them and over all 3.9 just because of the misleading stuff. Otherwise they would have gotten a 5 out of 5.
Pros: For a traveller, without any luggage or even a small carry- on, with a very nominal fee, it is the best & economical way to travel. For example, in my case, my son & myself had to take all his stuff like sofa, bed, dressers, chairs, tables, & kitchen wares other household items in a U-Haul & drove his car ti Cincinnati, Ohio (as he finished his studies in GMC & had to start his residency in children hospital in Cin......After unloading all the stuff in his apartment, I had fly back to Atlanta with only a small backpack, there was no sense to pay about $250.00 with Delta, it was a logical way of coming by Frontier costing less than $50.00. with comfortable seats within an hour.
Pros: Read the fine print. This airline is cheap for a reason. There is a fee for carry on bags, and nothing is complementary. Seating is randomized unless you pay extra for a preferred seat. I opted for the cheapest option, no carry on and a random seat. This placed me at the back next to the rest room, but that's how it goes. Seats were very small, with the least leg room I've ever experienced. Thankfully, my flight was only 2 hrs long, and though we were delayed boarding 30minutes, we still arrived on time. Crew was very friendly and the plane was clean. I would recommend this airline for a short flight in which you have no luggage!
Cons: I'm 6'1, and I wish I would have paid extra for a "stretch" seat. No leg room in the regular seats.
Pros: Staff was friendly
Cons: The most narrow and hardest airline seats I ever sat in. I was consistently elbowed by the women next to me. Very uncomfortable seats. Also the website was very misleading telling me the flight was $143. When I went on the site to check in the day before the flight it said I had a balance of $80. I was very confused. Also your site was not that easy to navigate around to do the check in. I fly often with other airlines and never had this much trouble finding on your site where to go on it to reserve my seats. I am sorry but I will never recommend Frontier nor will I fly with them again. It's bad enough flying these days with all of the additional charges, People bring all their carry one on board, security and delayed flights. I want the best and easiest check in and a better seat which would of been really nice yesterday for our flight since we sat on the Tarmac for over two hours with a rain delay. That means I was on your airline for almost 5 hours. Because of it my back and neck are hurting still today.
Cons: My flight was delayed for 6 and a half hours. On top of that the airline charges $35 each way to have a carry on so I had to pay $70 on top of my already $200 something ticket. Then they charged $2 on the flight for a soda which is normally complimentary on all other airlines I have flown on. Then when I called customer service they said there was nothing they could do or credit any of the fees I incurred from paying for carry on baggage and said it was too bad the flight was delayed they didn't care at all.
Pros: It was an OK flight. Everything is a la carte. I didn't realize this because I have never flown frontier before. I was traveling light anyways, so it did allow me a cheaper flight. I mainly picked them for the departure time. In the future, I probably would pay the 49 bucks for what they call "the works". It bundles a lot of their a la carte services into a better deal. We did catch a tail wind and turned a 3 hour flight into a 2 hour flight. I guess the upside to the paid carry on rule was that there were a lot less carry on, which made boarding and exiting the plain easier.
Cons: They want you to pay for everything. It does keep you from paying for stuff you don't want or need, which is good for me, but it would have been very bad if it had been my wife. I guess it is OK if you are aware of this, but I didn't realize until after I bought my ticket. You are allowed one personal item for free, but carry on and checked baggage are extra. Again, I only had a backpack ( personal item) but if my wife had been with me, it would have gotten expensive fast. The crew was kind of snippy. If you want food or drinks you have to pay with your credit card. Entertainment was non existent other than the in-flight credit card sales pitch.
Pros: The crew was very pleasant. The flight was the cheapest I found. The pilots on the round trip were very capable.
Cons: The reason why it's so cheap is that they charge for everything. For some reason the site combined my first and middle name. I noticed when checking in and was prompted to change it. I was then showing a $400 balance even though I had already paid for my ticket months ago. I called customer service and they luckily updated it for me. The person then proceeded to tell me if I check a bag, bring a carry one, or want to choose a seat, there will be a charge. $60 just to bring a checked bag (27 lbs by the way) round trip. I opted not to spend even more money on the carry on and seat. I've seen other airlines charge for seats, but they're typically upgrades and you can choose another available seat for free. Not Frontier. If you don't want to pay the site tells you it will choose a seat for you. I don't know what the point of checking in 24 hours in advance is juat to be put in the last group no matter what. Speaking of seats, these were plastic, tiny, and uncomfortable. Speaking of uncomfortable, the plane felt like it was going to fall apart with even a hint of turbulence. Overall not great and I may have to go elsewhere for plane trips in the future. But that's up to Frontier.
Pros: I checked in at the ticket counter paid for my bag and then went to the gate. I waited two hours and then started to board the plane they scanned my ticket and I began to walk down the aisle. I was then stopped and told I could not fly in less I paid $60 for my carry-on !!!! I have flown with the exact same carry-on multiple times and never paid for it this is absurd and I want my refund ! Frontier airlines is a horrible company with terrible customer service I will never fly with them again and I want my refund for my bag. I was a long-term customer however I am disgusted with my recent flight !
Cons: I checked in at the ticket counter paid for my bag and then went to the gate. I waited two hours and then started to board the plane they scanned my ticket and I began to walk down the aisle. I was then stopped and told I could not fly in less I paid $60 for my carry-on !!!! I have flown with the exact same carry-on multiple times and never paid for it this is absurd and I want my refund ! Frontier airlines is a horrible company with terrible customer service I will never fly with them again and I want my refund for my bag. I was a long-term customer however I am disgusted with my recent flight !
Cons: The flight was delayed for nearly 4 hours, without notice or explanation for most of that time - even though it was a foregone conclusion, because a replacement aircraft had to be flown from CA to FL for maintenance reasons. Then, the counter personnel were arrogant and offensive in dealing with disappointed passengers (who would not be arriving at their destination until 2 am). Frontier is absolutely the worst airline I have dealt with in the past several years, and I am not likely to ever book a flight on Frontier again - especially since the hidden fees tend to make the ultimate price nearly the same as other airlines.
Pros: It was straight through, no layovers.
Cons: The snacks that cost $3 or more apiece? There was no entertainment, not even a magazine like Sky Mall, and the seat didn't recline, and the tray wasn't big enough for my two snacks and a soda... why did I have to pay for a seat, and then for my bag? Why didn't you just include that in the price, so it wasn't misleading. My ticket really cost $98 more than you quoted it at, and had I known that I could have gotten a cheaper flight from another carrier that was more than your listed price, but included the "extras" you charged me for, and it would have been overall cheaper, and I could have had a reclining seat and a full size tray table... I mean really? I've had better amenities on a military flight!
Cons: Me robaron el dinero
Pros: arrived 20 mins early. good drink selection
Cons: couldn’t scan iphone ticket. had to go in separate line and get printout. inefficient boarding.
Pros: Crew, seat contable and price was great
Cons: I had an issue with their policy on face masks. I came wearing one, but was told that my mask was not allowed because it had some sort of filter/valve on it. Now I do understand the theory behind not allowing masks with valves, because they are supposed to let moisture out. But there are two layers of material that stood between my face and the filter/valve of my mask. Besides for an N95, I have not seen a mask where there was no material blocking the inner side of the filter/valve. I could have simply ripped the filter/valve off the mask and there wouldn't have been an issue, because my mask would still have no holes, and would be a complete face covering. The implication I got from this experience was that material itself does nothing to keep particulates from passing through, which means that we are all wearing masks as a placebo to keep people from panicking.
Pros: Affordable ticket
Cons: The flight could have been on time and they could have at least had less people on the flight because of COVID
Pros: Got to my destination quickly
Cons: Social distancing!!
Pros: The seats were comfortable to me.
Cons: There wasn’t any entertainment, not really a lot of space, tray to put food or your laptop on was really small.
Pros: I don’t like how i bought a soda and some chips and it came to 50$ I’m not understanding that at all
Cons: Don’t overcharge my card
Cons: Flight delayed one hour. Second time in one day. Seats uncomfortable. Flight was completely booked. No consideration for Covid. Should keep middle seats open.
Pros: Good services
Cons: Free snacks
Pros: It was a quick ride
Cons: Not charging passengers for a drink that should be complimentary
Pros: Everything went well and smooth, clean plane.
Cons: Waited 1 hr to get bags from baggage claim
Cons: During this pandemic they could have just refunded out money but instead they have, thru Kayak, just got it all confusing. Not sure where to go to get credit on a flight i dont even want to book but from what i heard is pigeon holed that its use it or lose it. Good Job. Spirit and Kayak. The Spirit of ripping off America.
Pros: Bad experience I was sitting in the last row and half way through the flight one of the toilets got clogged and started to overflow and smell up the area. There was a puddle of water running down towards the isle and the crew member was telling her colleagues to leave it alone and let it run so she can see how bad it gets for when we land. Extremely unsanitary and unexceptable to travel with that smell and conditions. Plus to top it all off towards the end the overhead bin got jammed and I had to wait for someone to pop in open, again its unfortunate I had to go through this. Never again, I would not recommend spirit sorry.
Pros: Crew was nice. However the spirit airline attendant at the desk told me to gate check my bag. I stood there waiting for someone to grab my bag for sometime. So I asked the stewardess and she told me just to bring the bag in and put my carry on in the over head compartment.
Cons: However the desk attendant came on the aircraft took my bag out of the overhead compartment. And then left it outside or the plane. I waited at the airport for until 1:30am before I got a confirmation that the back was in fact at Newark still. I had a nursing convention to go to and I had no clothing. So I had to Uber to Walmart than Uber back to my hotel. So I didn’t get any sleep. I didn’t check into my hotel til 4am due to a negligent spirit employee. I paid for the checked bag and there was plenty of space in the over head compartment. She caused me unnecessary stress and an embarrassing morning with my administrators due to my lack of sleep.
Cons: Everything. The baggage policy is terrible. The flight service is terrible. The comfort is terrible. Definitely the worst airline I have ever flown.
Pros: Crew was basic, not really helpful
Cons: Bumpy flight...but we were safe
Pros: Efficient and on time.
Cons: Seats did not recline. No entertainment on board.
Cons: The flight was over three hours delayed They charge you for putting a bag in the overhead compartment They charge you for WATER There is no room whatsover in the seats Stewards ignore you Very disorganized
Pros: On time
Cons: Worst seat on the plane. Had to pay more for my carry on bag than my flight ticket
Pros: Seat space, fast boarding, cheap extended baggage price..
Cons: Checked in baggage pricing as well as carry on bag..this should change and possibility to allow complimentary bag.........this will add to the overall package airfare deal
Cons: There was nothing to like about this trip because the website would not send me a boarding pass although I checked in online twice the day before, so I never had the opportunity to even get in the gate. I asked for a boarding pass through an email and it didn't come through, twice. I did not think much of it because I have had problems receiving emails from Spirit in the past and I have always been able to log into my account and access the boarding pass on the website. The morning of the flight, the website locked me out and wouldn't allow me to log in. I actually had to leave the security line to try to sort the issue out. The kiosk at the airport told me I was at the wrong airport (I was not). I went to the front desk and the agent was SUPREMELY unhelpful and unconcerned, and marked me as a no show at 7:05 for a flight leaving at 7:25. Even though I was standing right in front of her. Even though I had left the security line to deal with the issue. I had to get to my destination that day, which happens to be the reason I bought a ticket in the first place, so I had to spend an additional $500 on a Southwest ticket because the agent at the front desk of Spirit said I had no other options with Spirit that day. I called customer service and despite escalating the issue to a manager, I was essentially told "sorry for your luck" and sent on my way. The manager even asked, at the end of the call after telling me a refund would not be possible, if I wanted to purchase an airline ticket while I was on the phone. I have bought a fair number of Spirit tickets in the past. I unfortunately already have a ticket lined up with Spirit Airlines in November but I will never be purchasing another ticket from this airline again. It was an absurd scenario - I paid for a ticket and was not able to redeem the ticket I paid for - and I should not be have to pay the price for Spirit Airlines having poor IT.
Pros: Crew was professional and outgoing.
Cons: Customer service personnel at the Fort Lauderdale International Airport were disinterested and unfriendly. Processes seem unorganized and no one appears to be in charge. One person in particular who was calling out cities to customers standing in line in order to move them to an agent quicker due to them being close to the boarding time had horrible body language once he identified the people in the city he called out. He looked disgusted and was shaking his head and acting like they committed a crime. The opposite approach could be to be friendly and just go with the flow, it won't be the first or last time you will have people running late in an airport. On top of that, no one is perfect and I would bet every dollar in my savings account that he has been running late before. I hate Spirit and would never fly with them if I wasn't forced to based on job requirements. I'm honestly surprised Spirit is still in business. Remarkable.
Pros: Swap to Delta flight.
Cons: Return ticket also cancelled without my knowledge. Had to argue to get return ticket restored.
Cons: Flight departed early leaving me and several other passengers behind. Luckily they were able to put us on next available flight but it wasn't for another 5 hours (they even tried to charge for their error but eventually gave in after the line of angry customers that had also missed their flight). Then that flight was delayed 2 hours. Didn't get into Atlanta until 2:30 am!! Plus $50+ baggage fee each way. Low cost ticket ended up costing me more once I factored in time and money lost. I'll be sure to take my next flight on a more reliable airline.
Cons: They delayed the flight by 5 hours and flew in early so 20 of us missed that later flight, even though we received an email it was coming in on time moments after it left. I had to cancel and fly with Delta. The next dayI had to go to retrieve my suitcase from Fort Lsuderdale. I ended up flying into West Palm Beach. I will never fly Spirit for any money ever again. The hidden costs are ridiculous. I had no choice but to buy a seat because there are no free seats. That flight costed more than double the original cost.
Pros: Fast boarding.
Cons: The airline didn't allow me to print my boarding pass until 8:30 pm on the night before my scheduled 8:38 am departure. At that time the fliglht departure time was delayed. In the morning the flight was delayed again. Fortunately I had a three hour layover in Atlanta, so the delays only meant less of a layover. The seats were uncomfortable. It was a clear day without many clouds, but somehow the pilots on both of my flights weren't able to hold the planes steady during the takeoffs, climbing to altitude, and approaches for landings. The planes were wobbling a lot---like they were no longer on smooth automatic pilot.
Pros: I liked that the wing said Howdy.
Cons: Spirit is the absolute WORST airline on the market. The seats are so tiny, the airline attendants were incredibly rude. My flight home was canceled after they made us wait on the airplane for over 3 hours. They did not tell us what had happened or give us any kind of update during the time period. The flight was canceled and they were extremely unhelpful. I ended up purchasing a ticket through JetBlue to get home finally. I will NEVER fly Spirit again. You should be ashamed to work for this company.
Pros: The price
Cons: The experience felt a bit chaotic and impersonal. It's a bit stressful to manage all the extra costs as well. I tend to enjoy flying but I mostly just wanted to get this experience over with. Spirit gets you from point A to point B, safely but there's nothing enjoyable about it. Also, on the flight back we waited on the runway almost 45 minutes for an open terminal. We were about 30 minutes early but that wouldn't explain the terminal opening up 15 mins after our expected arrival time. However, I don't know if this was Spirit's fault or the airport's.
Pros: Buying the ticket and checking in were good experiences. Getting updates about the flight was a good thing too.
Cons: I didn't get a choice on seat assignment. The flight attendants were loud and bumped into me quite often when two were passing on the aisle. I requested to not do that as there is only space for one body to go through. I got 'I'm only trying to do my job' to dismiss my request. Heard complains from one attendant about the delay causing her to miss her sleeping hours. Was not able to relax because of the attendant's loud conversation with one of the passengers and the loud noises made by the slamming of the doors in the food and refreshment area. Tried to keep occupied but the tray was too small to place my apple laptop. So just tried to squeeze myself in my seat to avoid being bopped into my head and shoulders. Not a very relaxing flight. Was not impressed about the are of a customer comfort. Another passengers were also complaining.
Cons: ONLY ONE CARRY ON PERMITTED, THAT IS NOT EVEN A CARRY ON, IT IS A 'PERSONAL BAG' THAT YOU CAN'T EVEN FIT A PAIR OF PANTS IN IT!!! I FELT ROBBED, TAKEN ADVANTAGE OF. MY LUGGAGE WAS MORE EXPENSIVE THAN MY FLIHTG TICKET, I MEAN I HAD TO PAY TWICE FOR CARRYING A PAIR OF PANTS AND A LAPTOP. I WILL MAKE SURE, NOT TO RECOMMEND SPIRIT AIRLINE TO ANY OF THE PEOPLE I KNOW AND THEY KNOW. I FELT INSPIRED BY THIS HORRIBLE EXPERIENCE TO CREATE A BLOG JUST TO PRVENT OTHER USERS FROM THE LACK OF INFORMATION REGARDING THIS COMPANY. In addition to that, in my three hours flight I had to pay for WATER and the seats were stock (meaning that none of the seats were adjustable).
Pros: Flight was on time
Cons: Staff was okay. Airline charges $65-100 for a CARRY ON. Most ridiculous price I have ever heard off. I had a backpack as I was pre-warn by an employee before I left for the airport. One poor lady had a purse and her laptop bag and they told her they would have to charge her 65 dollars. You will be chargered to print out your boarding pass and will only allow you to check in online and print boarding pass if you sign up for their site and promotions. This airline makes it blantanly obvious they are all about the profit.
Pros: We could sit
Cons: One hour late, no explanation why. One member of staff very rude.
Pros: That I arrived to my destination safely
Cons: Checkin was horrible, ridiculous lines, no one explaining where to go, checkin machines were down, no tsa prescreen, excessive fees for everything including check in, boarding passes, carry on luggage, seat assignment, pretzels, most importantly, my flight was delayed by over 3 hours and no explanation was provided as to why. Then once my flight arrived in atl, it selected the fartherest gate to deplane and worth the airport train out of service, all passengers were required to walk over 5 miles to get to baggage claim. Since we were the last plane to arrive to the airport (2:40 a.m.) I felt they could have gotten is a closer gate. Every time I fly Spirit something has always happened with the flight i.e. delayed, canceled, gate change at last minute ect.) And no one ever apologises for the inconvenience. The closest I've ever obtained is for this flight in the form of an email with a $50 voucher of my next flight with them which I will never use bc I will never fly Spirit again.
Pros: The flight was on time. The price was great. The seats & leg room were decent.
Cons: It was okay. The person next to me wore a very heavy perfume & I have an allergy which gave me a migraine. The flight attendant wouldn't let me move to an empty seat. She appeared to think that I wanted to move because the person next to me was a larger person. I was clear that the size of the person next to me had nothing to do with it. So I spent the entire flight covering my nose to minimize the effect, in pain, nauseated & clearly making the larger person next to me feel bad. All could have been avoided by allowing me to move to an empty seat
Pros: I liked the price of the ticket. It was a great deal for a relatively short flight from New Orleans to Atlanta. I liked that you knew up front what was and was not covered by the ticket price. There was actually better leg room than I thought there would be.
Cons: The seats seemed smaller than most airlines' coach seats. The seats were also a little harder with what seemed like a thin cushion. It was not possible to put a magazine or bottle of water in any kind of holder on the back of the seat immediately in front of me b/c there were only elastic cords holding the safety cards and other airline items in the cords (and no bottle or water or magazine could be put in that). I wanted to go back in after I printed my boarding pass so that I could add a bag, but was not able to do that; I understand why that was the case. I only wish I had realized before the last minute to leave for the airport that I was going to need to pay for a bag if I wanted to bring more items with me. The flight was delayed at least 30 minutes so that a light bulb could be changed on a piece of equipment in the cockpit.
Pros: While I appreciate the cheaper price point for the flight, it reminds me a lot like a doctor with no bedside manner. Sure you need the service and sure you need an operation, but he could careless about how you feel. You are not his main priority. Spirit Airlines is a militant first-order type that sees its money-paying customer as a means to an end. 2 contrasting points of view: Delta V. Spirit One time I flew on a Delta flight that was late arrive to the gate by 30 minutes. The gate attendants wheel a giant cart out full of snacks, soda, and the like. They announced the situation and gave us all the opportunity to have as many snacks as we wanted. This past flight I flew on Spirit. At both Baltimore and Atlanta the gate attendants didn't give us any clue about our flights until it had arrived. Our first flight was delayed by 1 hours. Then 2 hours. Then an hour before the flight, I got an email that said it would be on time. Thankfully the email also had the gate number because Spirit obviously won't even spring for a working screen at their gate. We moved to the right gate to find they didn't even have a screen with any information. The flight back from Atlanta was pretty much the same, except they had a working screen (which is a plus.) Our flight was delayed and didn't arrive until our departure time. The gate attendant never told us this. We understood it was late because we could see no plane at the gate.
Cons: The cheaper price point.
Pros: The seating and the Captain of the plane
Cons: I ended up spending another $600 to get home from Vegas with another airline July 18th 2016. The manager at the gate in Vegas his name was "Omaha" did absolutely nothing to help me get home what made the experience even worse the next flight was a connecting flight that was sold out so they tried to fly me to Detroit where I would have been stuck til the next day and they didn't care about me having to work the next day. I also payed the extra $52 baggage fee with Spirit leaving Vegas but that needs to be refunded as well as my flight that was previously paid for that I take. Overall because of the unhelpful employees I had to spend an extra $600 to fly with another airline to make it home that day and I also pay $52 baggage fee with Spirit that I didn't even use that needs to be refunded.
Pros: The crew was relatively nice and patient about peoples issues/problems. The tickets were cheap and literally you get what you pay for.
Cons: The thing about a cheap airline is that, sure it might not be the most comfortable flight, but at least it'll get you from point A to point B, right? Well with all the delay problems, I began to doubt that was possible. 1. They overbooked the flight, which they do on all flights apparently. It doesn't make any sense that if I or anyone else bought their tickets weeks in advance, that we need to wait on those who bought tickets last minute for an ALREADY FULL FLIGHT, and see if someone would give up seats for them. Its not the last minute customers fault and its not the early buyers fault, its Spirit's fault for overbooking their flights. If I was a waiter at an Italian restaurant, and I sold out of all the lasagna dishes, you wouldn't expect me to take in more orders for lasagna and ask other tables if they would give up their lasagna for the next table over! If you sold all of you seats, say the flight isn't available. 2. Last minute "flight delays" We were all buckled in and we were about to leave our gate. All of a sudden we stopped and the pilot came over the intercom. He told us that we were delayed because "we had to pick up company cargo to bring to Atlanta", which wouldn't have been bad if it wasn't at the last minute! We waited 5 minutes, 10 minutes, etc. About 50 minutes later we finally heard back from the pilot saying that we were waiting on another plane to bring in that cargo! Everyone around me was in agreement that we should've either left without getting the cargo or waited off of the plane before we boarded. Analogy time! If we were at that same Italian restaurant and you were about to leave from you table since you paid for your check, and I stopped you and said that you had to vacuum under/around your table before you left. You agreed to it, but I told you the vacuum was in another restaurant and you had to wait for it to be delivered to our restaurant. If it wasn't originally meant to be on our flight, don't delay the flight to get it on there. I'll save you the time and tell you that there were extra delays getting off of the plane, so if you were needing to rush to connect to a flight, then you weren't going to make it. (telling everyone to sit down when you already told them to stand, flight attendants leaving the plane first, etc). If you chose to still fly Spirit, only have a carry on and BUY THE $10 FLIGHT INSURANCE. If your flight leaves on time and you don't have any connecting flights, maybe you can risk it for the price, otherwise spend the $20 more to fly on another airline!
Pros: I liked that I never flew with this airline.
Cons: My flight that was supposed to be only two hours from Baltimore to Atlanta never happened. Upon arrival to check my bag, a mere twenty minutes after receiving an "on time" email from the airline, they canceled the flight. Not delayed, straight up canceled it. The next flight offered to me would be two days later arriving late Saturday night and with a layover. Their customer service was terrible, no one cared that they were putting so many people out from families to single travelers. It was nuts. I eventually got a refund and flew out the next day on a different airline, vowing to never book with Spirit again.
Cons: Flight was cancelled, due to maintenance issue. spent all day in the airport, flight was scheduled to leave at 10am found out at. 3pm that is was cancelled, staff was very rude, gave us a card to call spirit to rebook. When called the agent couldn't help for an hr due to a system update and asked me to call back in a hr and to keep trying number. No one in the airport was willing or able to help to rebook. Conflicting information was given by the gate, check in desk and the agent on the phone. We received a $7 food voucher after waiting inline 2 hrs for it. And the only options they offered; was to fly to another airport with an 8 hr layover after being in the airport 12 hrs already and catch another flight at 7am. Or to wait two days to get a flight out of ATL. Worst part was the customer service and rude staff. I won't be flying with spirit in the future. Employees stood around instead of helping and had bad attitudes. And no clue as to flight info, or plane status to keep us updated.
Pros: I almost swore off Spirit a few years ago, after terrible customer service and unclean planes etc. This trip has made me reconsider. The crew was the best asset. They were entertaining, so pleasant, joking and engaging with customers all while being professional and efficient. Better service than the "premier" airlines that I have recently flown. We were more inclined to order drinks and food onboard because we were in good spirits and felt that we didn't need to wait until touchdown to allow vacation to begin. Thank you for a great experience
Airlines flying to Georgia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Georgia
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Social distancing seating
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