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On time

The amount for a soda

Flight was on time and the crew was courteous and attentive.

The layover was a bit longer than I would have liked.

The poor way they handle things when the system goes down

I wasn't able to chose my own seat

Jetblue service, cranberry juice and snacks (tried a different one this time - vegetable crispies)

No chocolates (at least couldn't see it in the offering )

Easy self check-in at BOS airport with self-service kiosks and bag drop with no lines.

Flight was delayed but JetBlue did not make any announcement or give updates, reasons, or targets. Lots of sitting around with no information at all. Very frustrating!

Flight was fine, crew very nice and attentive.

Baggage was said to be coming but then flight went off marquee after 30 minute wait. Ticket agent said “we had two planes come in at once so...sometimes marquee drops off after time. Really? That’s your excuse? Delta lands hundreds a day and luggage doesn’t take 45 min to arrive. Sorry I gate checked. Please Tighten that up Jet Blue! and send an agent to provide an update rather that leave people wondering what happens when their flight # goes away and no luggage. Pitiful.

The service was great and the departure time was close to exact.

Arrived to the check in counter 40 mins before our flight because our park-n-fly shuttle was running late. The clerk would not print our passes because it was past the 45 minute limit. She showed zero sympathy and offered a flight 16 hours later with a $90 fee. We are now out of $90 for the flight, $130 for a rental car to drive to our destination and will be arriving late for a funeral. Wish I could review how the actual flight went but we never even made it on the plane. DEVASTATED.

AVOID THIS AIRLINE AT A COST. AFTER EVERYTHING YOU HAVE TO PAY FOR YOU ONLY SAVE ABOUT 100 BUCKS SO FLY DELTA

EVERYTHING. EMPLOYEE WAS RUDE TO MY WIFE IN LINE AT ATLANTA AIRPORT.

Not a damn that

Everything. I missed my damn flight and had to re-book because the foreign lady at the counter said "you must arrive 2 hours early." First and last time flying spirit

When taking a discount flight you wonder if it will go well. It was terrific

All was great

Flight was cancelled

Cookies they offered were vegan friendly.

Had to sit in the very last row which didn’t recline.

Great flight Captain and staff was friendly

Everything was perfect

Left early and landed 20 minutes ahead of schedule. Only bad news was the gate which was on the tarmac and about a mile from the terminal. We needed the extra twenty minutes to reach the terminal on foot. We needed a shut!le!

See above

Your entertainment system is fabulous!

We purchased a direct flight from Boston to Tampa. We paid extra for the convenience of a direct flight Our flight was changed without notification to a connecting flight that was leaving 10 minutes earlier and arriving 2 hours later. Due to malfunction with the kiosk and not a sufficient amount of agents at check in, we missed our flight by 4 minutes. The gate agent seemed to enjoy telling us, with our 10 month old baby, that we were too late. Our baggage, including car seat, had been loaded on the plane. We were reassigned to a flight the following morning. We missed a full day with family, had to travel back home without a car seat and return to the airport the following day. I was shocked and disappointed that not single Delta agent was accommodating or remotely helpful while we were at the airport. I've never had a problem with Delta before. We travel on regularly and would like to continue using Delta. I would like a voucher for my next Delta trip.

Delta flights run one time and their fleet seems newer than most with comfortable seating. Having free movies in the seat back ahead of you is a big plus with a good selection of movies. Snacks are good and crew is always friendly and accommodating. We fly almost exclusively with Delta for the aforementioned reasons.

Boarding is a hassle no matter the airline with few exceptions. You would think someone could figure and efficient method to get people on the planes. I suppose it could be the public that is the problem. Not a problem with Delta they run a good airline.

I was thankful for the early boarding with a lap infant and was very pleased with the options for entertainment on the TV monitor.

The main issue I had was that we sat in row 34 and the noise from the engines often made it difficult to hear announcements, even with headphones in. Look into possibly zoning the audio and turning it up a click or two for rows behind the engines.

Missed our connection. Spent the night in Minneapolis. Luckily we had no urgent reason to get home to.

The staff were friendly and helpful and boarded us in an orderly manner.

Staff are part time employees and do not arrive to check in counter until 1.5 hours before flight. When flying out of this airport you do not need to arrive 2 hours early.

Extra charges for everything! Asked flight attendants for a cup of water as I was not feeling well and was told I could buy some water. I was also told my carry on was too big when it clearly fit in the container at the check in process.

Smooth timely flight without incident.

As retired military we were to have assigned seats since we purchased our tickets but somehow our return tickets separated us by 2 rows & opposite sides of plane. We were supposed to be in an isle seat & a window seat in the same side & row. We do appreciate all Allegiant Air does for the military. Wish all airlines did what they do.

I dislike their pricing structure.

spacious seats and very comfortable as well. easy boarding

a little too cold on the plane from FLL to Atlanta

one hour delay

Blankets are $5

Everything. Flight attendants were wonderful and friendly, plenty of entertainment in flight, free WiFi, comfy spacious seats.

Nothing. Just perfect. I will never fly any other airlines

Asked for random seating and scored A-1. Wow how great was that

Flight was delayed 4 hours

Delayed 4 hours

The pilot knows how to fly in the pockets, awesome!

Most obnoxious passengers I have ever been around in my life. Nickel and dime you for everything. I would much rather pay more and fly with a better class of people. You can include my whole name in this review.

Loved being able to watch the World Cup final match on the plane! Wish the plane continued letting us watch TV while folks were deplaning though. :) The pilot was funny - always a plus.

One of the crew members, Bill, called me and the women in my row "sweetie" and "honey." While I assume he was trying to be Southernly cordial (I'm a southerner too), calling women you don't know these names in a professional a space is inappropriate. I also had wished there was either a USB port or a power outlet to recharge my devices.

All the staff members were very friendly and helful. The seating was very comfortable with lots of leg rom. Both flights were on-time and the in-flight service was very good!

The gate was very muggy and warm.

Everything. Flight attendants were wonderful and friendly, plenty of entertainment in flight, free WiFi, comfy spacious seats.

Nothing. Just perfect. I will never fly any other airlines

Preparedness. Everything went smoothly.

Not a very comfortable flight. Smashed in. Seats were incimfortable. But the flight was a short one.

Clean

Delayed

Nothing

Everything

On time

The amount for a soda

The poor way they handle things when the system goes down

I liked that the crew was efficient.

The uneasiness off the flight - jerking, rocking. During the descent the plane jerked in expectedly which caused a lot of uneasiness amongst passengers.

Spirit Airline Flight crew was pleasant and professional.

Atlanta Hartsville TSA was highly unprofessional and extremely rude. As an Active Army Senior Non Commissioned Officer of 21 yrs I traveled quite a bit within the United States and overseas, and I have never witnessed or experienced a TSA/ security crew as unprofessional as the Atlanta Hartsville crew. They talked down to the customers and have no regards for customers with special circumstances. I was personally not affected but what I witnessed was the disgusting. I highly recommend that the Atlanta TSA be inspected/assessed on their customer service. Yours, 1SG Maurice Carter 315-262-3209

My first flight on Spirit was great.

My flight was cancelled with no notice!

The crew was very nice and friendly aboard the plane.

Upsells. Upsells. Upsells. It started when I found there was a charge to choose your own seat. Then there were the bag fees. I expected the checked bag fee but they actually charge MORE for carryons. Then when we got to the airport there was a weight charge on top of that. Then, once on board there was a charge for a drink. EVEN WATER. The plane was new, but the seats were hard with little padding and don’t recline at all. Forget about using the tray table, it’s just big enough to set most modern smartphones on. If you buy spirit thinking it was a d al like I did, you will be disappointed. All the fees we ended up paying put the cost above what it would have been to fly southwest.

The comfort and the professionalism

The flight was not expensive & the departure times were awesome

Having to pay $35.00 for your first bag !!!! & I didn't know that until checking in online !!!

Great deal for what you pay

The boarding went quickly and was well organized

That the price to take a small carryon was just as expensive as taking a large suitcase, ended up having to pay and extra $80 r/t for a small bag and I just that's standard for them. There were no barf bags in any seats, believe me everyone around us was looking as the person next to me was getting sick on the landing because it was crazy rough. When we finally were able to get an attendant over she was as rude as could be, I'm sure this sick person next to me was sorry she "inconvenienced" the crew member, if they just put bags in the seats pockets like every other airline this wouldn't have been an issue. The seats were very uncomfortable with no padding and not able to tilt. The tray tables were nonfunctional, too small and did not extend to get anywhere close enough to reach you. The plane ride itself felt like we were on a old school bus on a gravel road. I had a round trip ticket with frontier and both trips were equally as bad. I will never travel with them again, Most of us weren't even sure if we were going to survive take off with out the plan breaking or something.

Charging for in flight brevegaes

Great customer service from the ticketing agents, gate agents, flight attendants and pilots!

Great flight Captain and staff was friendly

Everything was perfect

Nice, clean and comfortable aircraft. Plane was new and very updated.

Cabin pressure was not great!

Didn't eat or use entertainment.

The selection of movies to watch was very good.

No snacks passed out

Delta flights run one time and their fleet seems newer than most with comfortable seating. Having free movies in the seat back ahead of you is a big plus with a good selection of movies. Snacks are good and crew is always friendly and accommodating. We fly almost exclusively with Delta for the aforementioned reasons.

Boarding is a hassle no matter the airline with few exceptions. You would think someone could figure and efficient method to get people on the planes. I suppose it could be the public that is the problem. Not a problem with Delta they run a good airline.

Your entertainment system is fabulous!

We purchased a direct flight from Boston to Tampa. We paid extra for the convenience of a direct flight Our flight was changed without notification to a connecting flight that was leaving 10 minutes earlier and arriving 2 hours later. Due to malfunction with the kiosk and not a sufficient amount of agents at check in, we missed our flight by 4 minutes. The gate agent seemed to enjoy telling us, with our 10 month old baby, that we were too late. Our baggage, including car seat, had been loaded on the plane. We were reassigned to a flight the following morning. We missed a full day with family, had to travel back home without a car seat and return to the airport the following day. I was shocked and disappointed that not single Delta agent was accommodating or remotely helpful while we were at the airport. I've never had a problem with Delta before. We travel on regularly and would like to continue using Delta. I would like a voucher for my next Delta trip.

Most obnoxious passengers I have ever been around in my life. Nickel and dime you for everything. I would much rather pay more and fly with a better class of people. You can include my whole name in this review.

Very friendly and helpful stafff. Pilot was excellent. It should have been a very bumpy ride but they smoothed it out every time.

We almost missed our flight because they announced our departure ONE time. Every one was standing in line all at once because of it.

Nothing

Everything

Delayed

spacious seats and very comfortable as well. easy boarding

a little too cold on the plane from FLL to Atlanta

Smooth flight. We left earlier than expected and arrived 30 minutes before expected arrival. Everything was smooth.

Bad, bad and the worst

Very professional, friendly crew. Lots of turbulence but captain and crew kept us well informed. Usual comfortable seats and screen entertainment. Clean cabin. Took off and landed on time.

Overhead bins held very small items and several jackets that should have been assigned to under seat areas. Crew seemed to be in the area and monitoring, but it made zone 3 overhead storage a challenge to find space in an inconvenient area.

The agent was very helpful with my rescheduling. I am hoping my flight two days from now will go well.

There was a six hour delay without any likelihood of a departure. Frontier I was told had problems acquiring a crew.

Flying frontier was excellent for a short trip. Took off early, landed early, very pleasant crew, boarding was smooth, not a problem with anything at all!! Will definitely fly them again when possible.

Nothing that I didn’t like for a budget airline.

Made up for lost time

The delay and not enough info about delay

Kind flight attendants for all!

Cabin pressure was not great!

Left early and landed 20 minutes ahead of schedule. Only bad news was the gate which was on the tarmac and about a mile from the terminal. We needed the extra twenty minutes to reach the terminal on foot. We needed a shut!le!

See above

Nice, clean and comfortable aircraft. Plane was new and very updated.

That I at least had an aisle seat.

I used to fly USAir all the time. The service was excellent. Following the merger, not so much anymore. The seat was very cramped. So much so that I had trouble walking when I got off the plane, and I'm in pretty good shape. I used to get upgraded often with USAir. Now that I have 3 times the mileage built up, it never happens. This wasn't the worst American flight , however. I recently had the displeasure of flying on one of the new planes, and that seat was so upright, cramped, and hard, it was like being on Spirit! (And I refuse to get on their planes ever again) my entire body was sore and stiff after flying on the new AA jet.

Fight was changed then late

The staff were friendly and helpful and boarded us in an orderly manner.

Staff are part time employees and do not arrive to check in counter until 1.5 hours before flight. When flying out of this airport you do not need to arrive 2 hours early.

Smooth timely flight without incident.

As retired military we were to have assigned seats since we purchased our tickets but somehow our return tickets separated us by 2 rows & opposite sides of plane. We were supposed to be in an isle seat & a window seat in the same side & row. We do appreciate all Allegiant Air does for the military. Wish all airlines did what they do.

Crew friendly and professional

Everything is extra, even water or soda. Seats are narrow so glad im not a heavier person