Pros: "Amazing crew, seats were super confortable. Overall top experience !"
Pros: "The crew was very good. Seat was comfortable."
Cons: "Running water in the bathroom."
Pros: "Everything is excellent"
Cons: "All is well"
Pros: "The crew was v good"
Cons: "The seats and boarding staff"
Pros: "Amazing service. Incredible comfort."
Pros: "The crew was exceptional! Seat was comfortable and extra seat not occupied next to me giving me extra elbow room also in addition to sufficient leg room."
Cons: "I would have a few suggestions but it would rise the price of ticket significantly. We got what we paid for."
Pros: "Attentive and efficient"
Pros: "Crew is good. Flight got delayed"
Cons: "Food is good."
Pros: "Q Suite business seats are the best with excellent service & delicious variety of meals."
Cons: "Nothing. Every thing was great!"
Cons: "Excellent service !!!"
Pros: "Everything was GREAT!"
Cons: "The flight is too long"
Cons: "Many of the entertainment systems were broken."
Cons: "Food and seat comfort could be better"
Pros: "The airline was helpful even though the flight was delayed"
Cons: "Doha to Washington plane was an old plane where entertainment system did not function properly, seats did not recline etc. Emirates A380 is a lot more comfortable plane."
Pros: "Too tired after almost 24 hours traveling. No complaints."
Pros: "Nice airplane, great crew."
Cons: "Beef stroganoff was terrible"
Pros: "Boarding was smooth; Plane was clean; Flight departed on time;"
Cons: "Flight arrived late for no obvious reason; Crew was good but not as good as what I have experienced in the past with Qatar and other airlines"
Cons: "Again had to wait for the flight for 8 hrs due to change in flight time with no explanation"
Pros: "The flight attendants were professional and polite, I requested low-fat meals and they were good, the entertainment was very good, the air temperature was comfortable, most flights I had were on time."
Cons: "The legroom was a problem. Seats are kind of narrow, and then, with the lack of legroom it’s somewhat challenging to shift your legs, especially when the seat in front of you goes back! I felt like the person was almost in my lap. My cup even got crunched. I think my biggest issue, though, lay in how I was treated after paying $127.00 to obtain a day pass for the lounge each way. For my inbound flight my purse was branded with an “economy” class luggage type tag, and I was made to feel as though I was trying to sneak in. I had to show my boarding pass a number of times to employees after asking for the location of the lounge in order to be directed there, and then my credentials were examined as though I was trying to get into Fort Knox. Upon arrival at the desk, I was somewhat tersely informed that I had 6 hours. I went out of my way a bit in order to fly Qatar, which is supposed to be so wonderful, and I was underwhelmed. I’ve had better experiences on Lufthansa and Turkish Airlines."
Pros: "Excellent service. Excellent quality of food."
Pros: "Smooth take off and landing."
Pros: "Small airport"
Cons: "Transfer is inconvenient."
Pros: "The crew service"
Cons: "The cost of internet access"
Pros: "Same as above"
Cons: "Same as above"
Pros: "Excellent service from the crew. Flight on time."
Pros: "I like everything about the flight"
Cons: "Flight was very long"
Pros: "Crew welcomes"
Cons: "Bad takeoff and landing"
Pros: "Service great and on time"
Cons: "Lounge in Cape Town was bad."
Pros: "Complimentary upgrade to business class."
Pros: "Again, the crew were top notch"
Cons: "Comfort and available entertainment were so-so"
Cons: "Hi I travelled on 7/16 from Philadelphia to Cairo through the Jordanian airline . Unfortunately the luggages didn't reach to Cairo airport with me . 3 days later they told me that the luggages in Jordan and I have to travel from Alexandria city to Cairo to receive my luggages . When I went their , I found my luggages were opened and missing much items . I made reports on the airport. The employees in the airport they wondered why the opened the selling box , and the box looks empty. The weight for this box was 32 kilograms in the time of shipping. And I paid $400 for extra weight . But when I received it was like 20 kilograms. Plus I paid $350 for Qater airline for shipping 3 luggage . That's means I paid $750 for shipping 3 luggages and I received it looks empty . I need refund for all shipping and $5000 for damages items , or I will complain this airlines through the American court . Thank you"
Cons: "The airport did not have air conditioning, which was very annoying given the temperature outside was 30C."
Pros: "Crews and quality of food was great"
Pros: "Crew had amazing customer service with a badly serviced plane"
Cons: "Was on flight QR 743 Doha to Boston. The pilot landed as if it was an afterthought In good weather, it sounded as if the pilot used the computer to land. The crew worked with great pains within a difficult situation. The flight was delayed by an hour, full flight had dirty lavatories without water from the get go! One of the middle lavatories could not lock! This plane should have been better serviced by ground crew before it departed Doha! Infotainment system is confusing, keep it simple and add more up to date movies. Even then, I will still fly QR over all else."
Cons: "Seat cushion was hard for long flight time!"
Pros: "SPECIALLY THE CREW SERVICE EXCELLENT"
Cons: "Kayak/priceline re-booked my flight for my sister and I from SAA to BA, but failed to completely reissue us tickets. When we checked in for the flight, we had no ticket for the first leg of the flight, but we had tickets for the remaining flights. We immediately called to fix this problem, but due to slow customer service, we weren't issued tickets in time and the flight left without us. We missed all remaining connecting flights and were forced to buy New tickets. Now we have to work with kayak/priceline to get all my money back due to their error. We came back a day later than expected and missed going back to work."
Pros: "Excellent customer service"
Pros: "Good timing"
Cons: "Evry thing"
As usual excellent trip ✈️
Wonderful new plane, very helpful and friendly crew, amazing flight entertainment system, and many other great things. Yet, the knefeh meal I had was so dry and poor to an extent that I was about to shoke with a tiny piece of it entering my airways. Apart from this everything was excellent. Thank you MEA & RHIA !
Cons: "Land crew need training in managing emergency changes to scheduled flights. Better communication and information as well coordination among various responsible staff members would make such highly charged transitions run smoother. Thank you!"
Pros: "The crew was very polite and respectful. The space between seats was just tiny."
Cons: "It could be better if they serve lunch or brunch instead of breakfast since we had 5 hours flight"
Cons: "I couldn’t book an additional baggage neither select my seat online, although I tried several times and even contacted directly on the telephone the travel company also several times"
Pros: "The MEA"
Cons: "To put more employee for the arrival"
Pros: "Bring on WiFi"
Cons: "My only disappointment Arriving in the airport terminal there was no wifi free. MEA was advertising it on is application so I went to the MEA office asking for help. Their reply "we don't have ot""
Pros: "The crew were amazing, beautiful flight and super landing"
Cons: "Keep it up"
Pros: "The organisation"
Cons: "Very old movies and no alcohol were offered at all !!!"
Cons: "The landing was a little bit rough. It would have been nice if the captain warns the passengers that there is some turbulence. So we know what to expect."
Pros: "Great food, big bags of peanuts, great entertainment options with high quality earbuds provided."
Cons: "Standard legroom seats that move forward if you recline- meaning if you are tall you cannot recline"
Pros: "Food on short flight."
Cons: "Can't think of any"
Pros: "All was Ok"
Cons: "We faced a little delay in flight departing from Abu Dhabi"
Pros: "I don’t like any thing"
Cons: "The crew was so distributing us with their loud voice. The captain was very bad.. the check in was not good for us..we are a married couple and not sitting beside each other"
Cons: "Airline made no attempt to rectify the situation. 9 hour delay on a 1 hour flight?!!"
Cons: "Flight was later Seats are not comfortable"
Pros: "The upgrade was a nice surprise"
Cons: "But the"lay flat" seats are not at all comfortable..."
Pros: "Evrething was hood"
Cons: "No special lane for business class"
Cons: "When u r listening to a movie and the crew speaks to the passengers the voice is extremely high. Very disturbing"
Pros: "The only direct flight between my base and destination"
Cons: "Inflight lack of maintaining clean toilets - food quality needs improvement and entertainment is very dated"
Pros: "the best air safety video. the service was fast and friendly. the seats were comfortable and spacious for economy class. I really enjoyed my flight."
Cons: "Lights on No air Hard seats"
Pros: "There were only few passengers in business class so it was a calm flight."
Cons: "Crew very distant and unfriendly. i was not received by any crew member but ordered to sit. A passenger dropped her suitcase on my legs when entering the plain. Chair out of order: back doesn’t lie down. TV didn’t work no films or programs loaded Coffee was extremely cold."
Cons: "Extra security measures, no laptops or tablets or power banks Few movies"
Cons: "Boarding time was late."
Pros: "It was a great flight"
Cons: "Upon arriving to the airport I was informed that they had cancelled the booking for no reason. I had to buy a new ticket at the airport for double the price. Now I am concerned about my credit card information being on such an insecure website."
Pros: "Staff were so nice"
Cons: "Food is so so"
Cons: "the flight has been delayed for more than 4 hours and we didn't been informed while check in knowing that after I received the boarding I discovered the delay and I should stay at the airport for all this time with two kids without any entertainment or other and even there were no excuse or reward. Its really a very bad experience."
Cons: "more than one hour delay, is too much and i went out of schedule because of this unexpected and not announced delay??!! which i don't know why it wasn't announced."
Pros: "The food and cabin crew"
Cons: "Entertainment & lack of wifi"
Pros: "Punctual, friendly, efficient"
Pros: "Best service, comfortable and pretty crew"
Pros: "Seats are bigger than in other airlines"
Cons: "Chkin counter staff members were ok Whereas boarding counter was chaotic when facing a situation and staff members need to learn how to keep politely talking"
Pros: "Every thing was good,"
Pros: "The flight was very comfortable , taking off and landing were Excellent , didnt feel at all any bumping againt runway"
Cons: "Cant say much that i didnt like it but there was a chewing gum left on the duty free guide book was left there and Passed unnoticed by cleaning staff"
Cons: "As a Delta Diamond flyer was really disappointed to be seated at the very back of the plane - last row"
Pros: "It was on time. Professional service from boarding to inside plane to even checking in. MEA serve light sandwich plate for an hour two types minutes flight. No USA flights do that. Keep the great service Will use MEA again. I joined cedars miles Ibrahim"
Cons: "Nothing really,"
Pros: "Not bad"
Cons: "It was really nice and comfortable trip"
Pros: "Crew was super friendly and helpful!!"
Cons: "I didn’t really like the available movies"
Pros: "The food was good."
Cons: "The seats aren’t comfortable and way too small."
Pros: "Flight crew was very friendly and helpful."
Cons: "Boarding process quite chaotic."
Pros: "The only thing is good, they gave us a room for the missing flight which is because of them. Poor customer service, no communication, the flight is always late and you will miss your flight."
Cons: "Get organized and explain for the passengers why there is a delay."
Cons: "Flight was a little warm"
Pros: "Being direct flight"
Cons: "Food, seats"
Cons: "The Business Class lounge was OK, but we were through late at night and there was very little hospitality offered"
Pros: "On time and comfortable"
Cons: "Too many check points, very lousy checking in area in the airport and no one to organize people checking in cause long wait line"
Cons: "Old plane - entertainment system did not have too many movies. Food was just okay"
Cons: "1. Delay in takeoff for more than 45 minutes 2. There is no screen to display movies"
Cons: "Egypt air is one of the worst airlines in the world so everything could have been better. Literally everything"
Pros: "Timing and Food"
Cons: "Out of 50 international flights in the past 5 years, this is the first time on EGYPTAIR. They lost one piece of luggage."
Pros: "New 787 is amazing plane ✈️"
Pros: "The crew were very friendly"
Cons: "The airplane was too old and uncomfortable"
Pros: "The overall experience was good"
Cons: "The lounges in egypt airport could be better"
Pros: "Crew were nice"
Cons: "Food can be better"
Cons: "Im still not st my destination due to delays of the airline"
Pros: "Lenient on the luggage allowance but human relations need to"
Pros: "The plane was overbooked"
Cons: "I don’t think with airline like you could do something."
Pros: "Flight durations were good."
Cons: "Better entertainment provided. Also got moved around to accommodate their colleagues, which I wasn’t too fond of being pushed to a middle seat."
Pros: "All about this trip was excellent"
Cons: "The crew was horrible I will never take Egypt sort again. Flight attended spilled hot tea on me and didn’t even apologize, I acknowledge it was both our fault but at least he could of provided a napki g so I could dry off. Horrible I will never recommend this airline"
Cons: "Late boarding Late take off Late luggage Broken seat"
Pros: "Better seat, food, in-flight entertainment, lights not on as long so people can sleep"
Pros: "Nice experience except for the delay in Dubai."
Cons: "Any delay would have been nice. we really had to run a lot in El Cairo Airport in order to catch the conection flight to Madrid."
Pros: "everything was good especially the timing and entertaining it all good."
Cons: "keeping to the time most especially."
Pros: "Being done."
Cons: "Being thirsty."
Pros: "Always on- time. Always friendly and approachable staff, very clean seating. EGYPTAIR IS MY FAVORITE AIRLINE!"
Cons: "There is nothing to not like."
Cons: "Plane was really old. They desperately need to upgrade their fleet."
Pros: "Excelent service by crew , boarding did not take long , trip was excellent by all means."
Pros: "The cabin service was excellent and attentive"
Pros: "Every thing"
Cons: "Every thing"
Pros: "The dinner food was decent (breakfast was subpar)."
Cons: "We waited about an hour lined up outside of the gate to board. Then when we finally boarded late, we sat on the runway for 2 hours! This wasn’t the first time it’s happened on this flight, either! We were thirsty and no one offered us water. The flight attendants kept skipping my friend and I when they did come around, which was not often. We were extremely thirsty the entire time and when we finally were able to get up to use the bathroom and search for water, we were told to sit back down. We got tiny cups of water about three times on a 10.5 hour flight. Lastly, the entertainment selection was very small and limited."
Pros: "Everything worked as advertised."
Cons: "Nothing .. everything worked just fine."
Cons: "Everything very poor business class"
Pros: "The people, the food, the culture."
Cons: "Time arrive late"
Cons: "12 hours of delay without any kind of comensation"
Cons: "We had to wait for an hour to receive our baggage, some passengers received part or half of their baggage. No one was to be found to follow up, the belt information board showed that all bags had arrived when it hadn't. Very poor in this aspect"
Pros: "Food, seats, service."
Pros: "The security was tight! We ended up going through 7 check points before we were at our gate. This is a positive and important need these days"
Cons: "Boarding was late, unorganized, and trying. Everyone rushed to the gate, giving no care to what the attendants were asking the passengers to do. We just sat back, even though we were to board at the beginning. Also, there were A LOT of young children (this is at 2:00 AM in the morning going to Munich). The children were running around with no supervision and it was very nerve racking."
Cons: "I purchased my ticket in January, the airline cancelled my ticket two weeks before my scheduled departure time in mid-June. They offered no recourse other than refunding my ticket, even though they offer the same flight every day at the same time. I was left with no tickets two weeks before my departure time and had to drastically alter my vacation so as to not pay an extremely exorbitant price for a flight, which was still hundreds of dollars more than the price I paid in January."
Cons: "No entertainment system was working"
Pros: "Crew were very caring and helpful."
Cons: "Bégaye were lost."
Pros: "La atención excelente. La comida muy buena. El abordaje y la entrega de equipajes a tiempo."
Pros: "Flight price and time"
Cons: "There was no choice for dinner. It was only a fait accompli that eating from one category remained. When I refused, they did not respond to my request to replace the food. I refused to eat it. The host did not agree to replace the food,"
Pros: "On-ground customer service of Ethiad, Fatima. She was professional and understanding."
Cons: "Don’t overlook international flights and penalize travelers who don’t have a seat selection but checked in on time."
Pros: "Good crew, comfortable seat, plenty of storage"
Cons: "The inflight entertainment system"
Cons: "There was no complimentary toothbrush, and socks to wear like other international flights. To disembark from plane you have to go down stairs, which is not easy for seniors. And the same to board in the plane."
Cons: "Too little space for carry on compartments. Seats are too tight and tiny, very uncomfortable, staff not interacting or smiling, food was disgusting and tasteless, the aircraft seemed old and was so incredibly noisy the whole trip, and the ventilation was too bad the smell was just old and rusty."
Pros: "I was impressed they gave us a full meal for only a 3.5 hr fought"
Cons: "Crew was a little rude"
Pros: "Transiet time"
Pros: "My first meal offered a lamb and rice dish with carrots and currants that was most tasty, while the second meal included a nice vegetarian rice dish. They were both very good and a good introduction to the wonderful food of the Middle East."
Cons: "I had an issue with the sound on my entertainment unit that caused it to stop every time I paused a viewing. I had to exit then return to the show, which restarted where I paused it, but it was annoying. It also would have been nice to have a solitaire card game to play online. Overall, though, the variety was well thought out."
Pros: "More legroom Crew was couteous"
Cons: "Poor quality food Old planes"
Pros: "Food was excellent."
Pros: "Handled disruptive customers well"
Cons: "Boarding and departure were late, food was terrible"
Pros: "Overall its very k"
Cons: "Flight EY 653 screen touch sensitivity wad very bad"
Pros: "Entertainment on flight was good. Very comfortable seating and courteous crew. Food was above average with not much variety."
Cons: "In-flight WIFI was very slow and felt a bit expensive. Boarding was a bit unorganized, but OK. Flight arrived a bit late and took-off 3 hrs late than the estimated take-off time and there was nothing offered in-flight during this time apart from water, which was a very bad experience."
Cons: "Very un.porfessional ."
Pros: "Nice crew. I'm a frequent flyer and my journey from Abu Dhabi to Cairo, the crew was very nice . (a preference for my first trip of the day though ;)) Everything was very good, except for the screen: on both planes I used this day, it didn't work but it was exceptional in experience. Free champagne! :p"
Cons: "Everything was very good except for the screen: On both planes that I used this day, it didn't work but it was exceptional in experience. The flight from Abu Dhabi to Cairo, no choice of food due to limited and badly anticipated quantities."
Pros: "Crew were awesome, food was amazing"
Pros: "Entertainment system"
Cons: "Seats are small , price is expensive"
Cons: "only one meal served on flight Manchester to Dubai, had to ask many times to get drinks."
Pros: "All were very friendly: at the airport and in the plane. Good food. We were well informed and in time!!!"
Pros: "Cabin crew were cheerful n helpful"
Cons: "Though happy there was kids meal provided seeing pasta in all 3 meals not very appetizing. Sweet side dish were mediocre at best. There were no snack available or provided for kids except the meal box. When requested milk for my kid some milk from flask was given which I was not comfortable giving to my son.. there were other issues but my sons comfort was the most Concerning"
Cons: "I have never been to an airline which will not even give you a can of Diet Coke"
Pros: "Everything was perfect...seats crew food accuracy"
Pros: "In time"
Cons: "Crew not helpful . Same with food not enough ):"
Pros: "On this leg the general courtesy was great especially one particular hostess, Nikita. The movies and certain music on the menu were a good range."
Cons: "The food! 12 hours of mediocrity in a aluminium foil. My wife and my hand held consoles were not working and hence we couldn't use our reading light besides some other functional limitations. An elderly lady sitting in front of me had a bad bout of chills because of the cabin temperature (most probably) the staff never followed up on the help that fellow passengers had given to the lady. My prior two flights with this airliner were much worse My A380 experience in the Emirates has been MUCH more spacious and great meals with a predictably jollier staff. Qatar airways can perhaps even top that. The only thing I feel etihad has over these better rivals is the convenience of the US Immigration. As a NATIONAL CARRIER of the UAE, I'm quite unimpressed and disappointed."
Pros: "The food and the entertainment."
Cons: "The information desk had a terrible attitude towards me - the customer, and when I tried to explain to them how disrespectful they were being they continued to disrespect me once again. Also, the worker at the counter was lazy and wouldn't do his required job. Also, the new update towards the tv makes it harder for me to pause the movie I am watching or to finish the movie altogether."
Pros: "The entertainment was amazing... Updated movies and all."
Cons: "The food was not Even 2 star... It was so bad tasting... Portions were for toddlers not for grow adults... And my stomachache won't go away since I ate on the flight from Abu Dhabi to NYC..."
Cons: "The food was horrible"
Pros: "Not much"
Cons: "Crew was rude, very offstandish. We asked for vegetarian meals online. Crew acted like it was our fault for being vegetarians. My wife asked one of the stewardesses for water and she never brought. When we asked for it again she brought it and said "here" like she was bothered to have to bring water."
Pros: "I didn't like anything"
Cons: "My bags didn't make it. I had to sit away from my husband as someone had sat in his seat and clearly wasn't going to move. You now have to pay to get an exit row like budget airlines and I had to go two days without my bag. Total nightmare. Then I couldn't recheck in to change seAts online. Food was disgusting."
Pros: "I have been upgraded to business class which was something cool, doesn't happen a lot. The check in was really fast , and the man giving the boarding passes was really, nice"
Cons: "The crew in the business class, were NOT up to the standards. Whenever I ask about something, they say ... I will come back, Yes they come, but after a while. When serving the food, they gave me the main course, without bringing the salad or appetizer, they didn't ask to bring or not, and I thought that it goes without mentioning to bring them. After finishing the main course, she asked if I finished, so I said yes, she took the whole tray, without asking or bringing the desert, which is again strange. before landing , I wanted to take a medicine, so asked for water, but they said to me we started to descent, and they didn't bring me water except after saying I needed this for taking medicine"
Pros: "Service Seats Flight attendants"
Pros: "The comfort and elegance of the plane and seats. The genuinely kind nature and attentiveness of the staff from ticketing to flight crew to landing."
Pros: "I like the Islamic programs, nice food, nice pillow"
Cons: "Pathetic airline service especially towards senior citizens.. One of the worst airline.. Poor baggage tracking system and Etihad staff lacks knowledge about their own airline.."
Pros: "Good selection"
Cons: "* Server was down for first half of the flight * Recommend turning on entertainment system as soon as cabin is boarded"
Cons: "The crew seemed to be new or something else happened but they ran out of food to serve, so they handed out bread rolls and soft drinks which then sat on our trays for the majority of the flight."
Pros: "I did receive my bag, even I reserve business class."
Cons: "I did receive my bag, even I reserve business class."
Pros: "I got sick, and I felt faint and and nauseous. When I told a member of the crew, he took me back to the galley and let me lie with oxygen until I felt better. The rest of the crew continued to check on me the rest of the flight."
Pros: "The flight was comfortable. Food was ok, but could be improved in variety."
Cons: "Boarding process, slow and long - I have seen other airlines do it much faster. Crew were friendly, but lots of confusion among crew members. Entertainment was horrible - need new and latest movies. The latest movies available were months old. This makes the flight time feel a lot longer than it is."
Pros: "Seat spaces are better than other usual airlines"
Cons: "I have chosen my seat online and they have simply changed it to the seat front of the emergency exit which doesn't lean back. When I asked them why my seat was changed even though I have confirmed the seat again when I had my boarding pass from their office in Dubai, but no one has answered my queries."
Pros: "Chauffeur driven service"
Cons: "I have travelled with my wife and my 2 children from muscat to cairo. I know that each person can take 2 bags,each not more than 23 kg. So we can take up to 8 bags. I called Etihad call center in muscat and the lady who answered me confirmed that i can take 6 bags,each is less than 32 kg. At the airport, they refused to check my bags as 3 of them were above 25 kg. I tried to convince them that i had a confirmation from the call center that i can take 6 bags,less than 32 kg but they refused. I had to buy a cartoon, to remove my clothes infront of people, put clothes in thhe cartoon then to wrap it.!!! It was the most terrible flight in my life!!!"
Cons: "That if passengers with a original departure of erbil will be blocked for their final log that kayak or royal jordanian dont advertise the flight"
Pros: "Boarding process was very fast and crew were highly helpful"
Cons: "No entertainment in the flight No screen !!!!"
Cons: "The pilot scared us off, we had a very rough landing! I will never usa royal jordanian again"
Pros: "Crowded people around even the crew speaking loud over several rows."
Cons: "Four hours flight with only a little snack, plane was not cleaned up ( pillow and plaid from before upon our seats )"
Pros: "The crew was amazing, clean airplane, great food and service and options, clean bathrooms."
Pros: "The crew and the aircraft"
Cons: "More food and more toilets for the economy class"
Pros: "The aircraft is new and the crew are nice"
Cons: "More food and more toilets"
Pros: "Every things well"
Pros: "The flight crew and cockpit crew were amazing and they did their job professional and kindly way."
Cons: "Every thing was great."
Pros: "The seat was comfortable, lots of leg room in the bulkhead area. I was able to sleep in spite of daytime travel because the crew kept the cabin low-lit. There were snacks and drinks available in the galley throughout the long flight."
Cons: "The flight attendants were not very friendly, just “did the job”. The overhead lighting was focused on passengers’ heads, not on the lap area/tray table area where it’s needed. The bathrooms weren’t maintained during the flight—out of toilet paper, poop & urine on the seats, overflowing trash bins."
Cons: "Terrible food.. must need improvement"
Pros: "All was good"
Cons: "The Bus at Arrival to Dammam Airport"
Cons: "As a handicaped disabled not able to walk and should be using a wheel chair,as I know from my many previous travels with other companies like lufthanza, klm..etc, I used to be the first traveller to go to the air craft when loading it to take off and the last one who would be leaving it after landing. Even when going through the check and security points I used to go in a special route especially for the handicaped but going with all other normal travelers lines with such amount of time waiting and crowdness is completely inconvenient. what happened through the trip was quit different , going with the travelers or after when they are boarding the craft make it very hard and time consuming , Wish you take care of it, as it's a very important handicaped service. Thank you for taking the time to read my comment"
Cons: "Almost everything"
Pros: "Everything was excellent. After reading some reviews I was a bit reluctant but every was great on board. Great crew with great food."
Pros: "Seats were comfortable, crew was attentive and smooth takeoff and landing"
Cons: "Food was low quality"
Cons: "Entertainment unit had only movies from early 2000 Staff are not friendly at all and the food was a joke for a national airline."
Pros: "Food ,service, clean"
Pros: "The fact it was a direct flight, for the price of round trip can't really complain but for any cost above what we purchased our tickets would have been extremely disappointed."
Cons: "Small seats no room to even move, food was awful and service on plane was not so friendly nor accommodating."
Pros: "I was surprised today that they did not bring the Embrer aircraft. When ever that happens, I am delighted. The RJ Emberer is the worse aircraft configuration."
Cons: "The RJ fleet is in need to get new aircrafts and an upgrade of their protect is important."
Cons: "First class wasn't boarded first. Meal was ok, but not great. Seats were very comfortable"
Cons: "The entire trip from the beginning was a hassle due to a terrible customer service. No help whatsoever."
Cons: "Our 1 luggage was lost. And they did not compensate for that. And after 3 days they called us saying we found it."
Cons: "The food the service and the flight"
Pros: "Very nice staff expert captains"
Pros: "The seats in the plain were comfortable and although it was a short flight, there was a multimedia syste, a pillow and a blanket"
Cons: "Couldn't sleep. Fall a sleep and was wakes up by the crew to get a meal. Couldn't fall a sleep after that. Why was it done ?!"
Pros: "Fast check in, Comfort seats"
Pros: "Nothing to like on this trip"
Cons: "The trip was scheduled to depart at 18:30. Arrived Airport around 16:30 to be shocked that the flight was delayed to 01:50 next day (i.e. seven and half hours). The ground staff advised that the flight was rescheduled to the new timing two days before. RJ ground staff claims that they informed all travel agents of the new timing. I verified with my company and the travel agent and they advised that RJ did not contact them at all. The irony is that I am an RJ Royal Plus Gold Frequent flyer member and RJ has all my contacts details and send me emails and messages all the time, but they fail to alert me at such critical and urgent situation. Most annoying that the ground staff did not even apologize for me and the other passengers specially the European old man in a wheelchair. Instead of arriving Amman at a civilized 19:30 we arrived the nest day at 04:00 next morning. Big blunder Royal Jordanian."
Pros: "The flight was overall great. I very much liked the price, the fact that I was allowed to take two big suitcases, and the sitting was overall ok space wise. The crew was kind and the food was OK. I am very likely to make reservations with this airline in the future!"
Cons: "I did not like the fact that there was no WiFi on the flight. I also did not like the fact that the selection of movies was quite limited and not very recent. Finally, I did not like the fact that there was very little service on the flight. I would have liked to see more beverages (hot and cold) offered throughout the flight, and the clearing of meals done more rapidly."
Pros: "Good flight"
Cons: "Normal flight no entertainment"
Pros: "Very good and friendly staff"
Cons: "Entertainment need a refresh"
Pros: "I always prefer international travel because there is always better service, storage for luggage and of course: food! It’s the old standard of flying. Too bad it only happens across oceans. The experience of flying in a Dreamliner was pretty cool in coach, first class looked more like the dream. Quite a massive difference!"
Cons: "Not as customer service oriented as some other international airlines (Korean Air, Singapore Air, KLM) but they did the trick!"
Pros: "Very short, only a half hour flight"
Cons: "nothing not to like"
Pros: "Staff very friendly"
Cons: "Poor food no coffee or tea for breakfast"
Pros: "Food and crew were great."
Cons: "Security was slow and repetitive. Additional screenings at multiple extra places. One guy checking ID for long lines. Seats were not as comfortable as some. People were rude on ground side. Not helpful. Entertainment was limited but ok. Ext"
Pros: "ماشي حالها كرحلة قصيرة"
Cons: "لا يوجد تسوق حر على متن هذه الطائرة الطائرة غير نظيفة تأخرت الطائرة نصف ساعة عن موعد الإقلاع"
Pros: "ماشي حالها على رحلة قصيرة"
Cons: "المقاعد قريبة على بعض الطائرة غير نظيفة لا يوجد تسوق حر على متن هذه الرحلة وتأخرت الطائرة نصف ساعة للاقلاع"
Pros: "Pleasant crew and smooth flight."
Cons: "There was nothing I didn't like."
Pros: "Good service, leaving on time"
Pros: "The meals came at good times."
Cons: "The seats became uncomfortable after some hours, had to sit on my pillow."
Pros: "Crew was very friendly and attentive, food was good, seats are comfortable - great flight!"
Pros: "Everything went very well, it was on time, easy to board, not too crowded, but there were beers available on this segment. Even out bags came out near the beginning. the food was decent with three selections and the move selection was reasonable. They have their act together"
Cons: "No problems at all on this flight, they waited patiently for a few late arrivals and I am sure that for them it was greatly appreciated."
Pros: "Onboard entertainment"
Cons: "Check-in was insanely bad had to bounce between 4 different managers who were seeing who could do the LEAST. Then plane got messed up so sat on first plane for an hour plus then all of us shuttled to a different airplane. I have given RJ another chance like 3 times but now I'm done with RJ for good."
Pros: "A 25 minutes of flight- there was no food or VOD"
Cons: "It would have been nice to see the flight info during the dlight on the screens"
Pros: "It was on time."
Cons: "The plan was really old. It had ashtrays."
Pros: "Nothing the worst airline in the world!!!"