Check in was night mare the checking agent was extrude I will never travel with Qatar airways because of him Moayad god will punish him for this bad treatment he made my trip very sad
Cons: "Everything was just great in their business class."
Pros: "Waiting time was excellent. Boarding time incredible. People treated us in very good way. Good experience"
Cons: "Honestly, this trip worked very fine. I do not have additional recommendations."
Pros: "Nothing really, seats were to close to each other and it was a painful flight for 20 hrs"
Cons: "Leg-space between seats specifically when the person in front of you reclines"
Pros: "The portion for LAX to Doha was fairly comfortable and crew was helpful.. they kept running out of meal options by the time they reached us mid flight .. Doha to Bengaluru portion was less classy— the TV/ remotes etc didn’t work well and overall service not as good .."
Cons: "Flight was cancelled and rebooking dealt with poorly"
Pros: "The crew was very attentive and professional"
Cons: "Food wasn't great"
Pros: "Crew was very attentive & met all my expectations."
Pros: "Crew was very friendly"
Cons: "The aircraft delayed taking off from Doha to Dallas"
Pros: "professional and courteous staff. Food is even better than a Lufthasa flights"
Pros: "The crew very good and helpful"
Cons: "The crew are well organised"
Pros: "Crew was very accommodating"
Cons: "Seat comfort was not very good.. and food was bad"
Cons: "better food"
Cons: "We requested the wheelchair but it wasn’t provided"
Pros: "Excellent Service and most friendly staff"
Cons: "Nothing was bad. But the food taste can be better"
Pros: "Aircraft was brand new -- very clean and everything worked well. All flights were on time. Crew was excellent -- very courteous and helpful. Overall -- very good."
Pros: "The business class service is second to none. Very courteous staff, superb on demand menu with ausome selections."
Cons: "Cleanliness of cabin. Aminity kit is outrageous."
Cons: "THE SEATS I REQUESTED DURING BOOKING DID NOT TRANSFER OVER TO QATAR AIRWAYS."
Pros: "Best business class I have ever been on. Better than most First class."
Pros: "Flight services"
Cons: "We were supposed to fly on 04/04/18 but our Flight was cancelled due to technical problem"
Pros: "Flight schedule in time."
Pros: "FLIGHT ATTENDANTS WERE WONDERFUL"
Cons: "CRYING BABY BUT I UNDERSTAND THOUGH"
Cons: "Screaming children; not the airliners fault"
Pros: "They printed all 3 of my boarding passes for my connecting flights when I first checked in, made me worry about less"
Pros: "I like everything about the flight"
Cons: "Everything was ok"
Pros: "Wonderful airline! Very nice and friendly staff. I will fly with them again."
Pros: "The service and the food were amazing!"
Pros: "I had high hopes flying Qatar Airways for the first time but I suppose they are bound to have the same uncomfortable planes as everyone else now."
Cons: "I was annoyed that I could not put my carry on items in the bin above my seat. I was in front of the bulkhead so there was no other place to store my items except the overhead bin and the flight attendant took the space in my bin for some baby items she thought she might need for another passenger. I had to store my personal items away from my seat."
Pros: "Easy boarding. Courteous, helpful and professional crew members."
Cons: "No internet service on long international flight."
Pros: "Quality of foods and service"
Pros: "Crew, food."
Cons: "Lack of communication. Flight was two hours late from Boston to Doha. Not once were we told about the length of delay or what we need to do about connecting flights. And toilets were very smelly right from the start as it seemed that itinerary has seeped into the floor over time. And there were only two items as a main course and one of them in very small quantity. I was told that too many veg main courses were loaded by mistake and very few non veg."
Pros: "Actually I can't even explain everything is good"
Pros: "The personnel were at the CAI Airport and in the plae were just wonderful. I hope i will have the same experience the second leg if the trip from DOH to DFW"
Pros: "I travel a lot and the employees were the best I have seen in over 20 years. I had special needs and they were very attentive."
Pros: "The crew were nice"
Cons: "The screen of my seat and my mom ( sitting next to me) and the lady near the window stopped working after launching and we had to stair in the dark for eleven hours the flight attendant tried but couldn't fix it. The seat itself was broken and I had to put the bottom Cushing back every time I stand up.the cue to the rest room ( one off them has a broken lock so you can't lock it ) was very long and I had to wait for 25 minutes tell I got in ( the first time I waited too long standing in an air plane )"
Pros: "Everything was good ... we were on time .. no delay so .. perfect !"
Pros: "Qatar airways 3 hrs short flight was spectacular at all levels"
Cons: "Food is not up to the standard. They make announcements that there will be snacks like sandwiches and ice creams, but they don't offer that openly. You have to ask for snacks. Now we, US citizens don't like to ask for food just so you know. The crew should offer. if we don't need the food, we can always say no."
Pros: "Good timing only"
Pros: "Newer aircraft, good crew"
Cons: "Food was average. Poor movie selection"
Cons: "Flight was delayed"
Cons: "Good was not good"
Pros: "Everything was good."
Pros: "crew service on time arrival and departure customer service, in general"
Cons: "inflight entertainment could be better food could be better"
Pros: "I travel a lot and Qatar has great customer service. The planes were immaculate. Food high quality compared to most airlines."
Pros: "I was a nice flight"
Cons: "If was more internment would be better"
Pros: "Loved the available movie collection, as well as the food and the experience overall."
Cons: "The plane was old and so small, it wasn’t comfortable at all"
Pros: "The crew was okay but seat comfort on the A330 not so good."
Pros: "The crew was amazing, QBE the sit was comfortable"
Pros: "Good crew. New plane."
Cons: "Leg space was tiny. Uncomfortable seat."
Pros: "Crew did their job perfectly. Not particularly warm and friendly, but they are paid to be attentive, not my friend, so I can't complain! Flight was smooth, and quick, meal was pretty good."
Cons: "Not charger ports, or entertainment of any kind."
Pros: "The plane dream liner"
Pros: "On-time arrival, direct flight"
Cons: "Poor in-flight service. They said they would give out a snack before landing but never did. If you want a drink other than at meals, you have to go get it yourself."
Cons: "Very bad experience. Delay and lost a bag"
Pros: "The crew was good but the seats werenot comfortable. Almost all passengers were coming from Al-Haj. They were so sick and coughing vigourously all the time."
Cons: "When we book the flight we should be informed that it is mainly for Al-Haj people. At Cairo airport they should check them to know the reason for this cough and people who were not in Haj can be seated in a separate section in the plane to avoid infection."
Pros: "Service was great"
Pros: "The crew was friendly and very responsive. They were making sure that everyone is comfortable."
Cons: "The cabin was a bit cold at the beginning but was adjusted once I brought it up to the attention of the crew"
Cons: "The flight arrived late 1.30 hours, so I miss the domestic flight."
Cons: "THE FOOD WAS REALLY BAD , AND THE AC WAS EXTREMELY COLD"
Pros: "Comfortable economy"
Cons: "No entertainment options; no coffee/tea service"
Cons: "The plane was really old, no personal entertainment system for a 5 and a half hour flight is unacceptable. Seats very uncomfortable"
Pros: "Crew was nice and basic service was provided."
Cons: "There was no entertainment on the flight. No screen per person."
Cons: "Aberu had a bag of less than 20kgs and they dont let her send it from addis ababa. Plus the small bad sent was not received. Very bad"
Pros: "We lost our bags but they find it after 9 hours Very bad experience"
Cons: "Economy the same like business And they need to be more carful with the bags becouse we lost our bags for more then 9 hours"
Pros: "Nice experience with EgyptAir. we were a group of six and satisfied with airplane, food and crew."
Cons: "I cant think of anything right now."
Pros: "We managed to upgrade to first class. This made the 12-hour flight very relaxing. Service was excellent. As usual, Egyptian pilots are the best in landing"
Pros: "The food"
Pros: "The plane was new, roomy and very comfortable. The staff was friendly and helpful. It was a long flight, and most people slept most of the time."
Cons: "It took some effort to find the right check in window for the flight, and it involved a lot of walking around the airport. The selection of movies and tv shows was underwhelming. There was no room to sit in the business lounge."
Pros: "There was nothing special about this flight"
Cons: "The plane was old and not very clean. No personal tv for a 5+ hour international flight. baggage took almost 1 hour after landing. Overall I’m not impressed at all and have flown on much better airlines."
Pros: "The staff provide an excellent service on board. They are constantly available to assist and provide. I will travel with them again and again."
Pros: "Crew was super nice and helpful. Flight schedule was on time."
Pros: "The Pilots professionalism, frequent updates. The attention given to the passengers, especially mother's and babies."
Cons: "Ground staff arbitrarily decided whose carryon luggage they should take because the flight was full and loading over head compartments do take up time and might cause delay. I would like to suggest that an announcement be made and ask passengers to volunteer their carryon to be loaded with other luggage..."
Pros: "Nice plane, helpful crew. good entertainment"
Pros: "Ordinary flight"
Cons: "Late Small aircrart Very narrow Uncomfortable"
Pros: "Customer service very very very bad And tickets was too expensive"
Pros: "Inexpensive fair."
Cons: "Little interaction with crew"
Pros: "Excellent customer service"
Pros: "We had a 10 hour lay-over in Cairo and EgyptAIr shuttled us to an excellent hotel and provided lunch and dinner - all for free. This was most excellent and so much more pleasant than sitting at the airport!"
Cons: "If EgyptAir would distribute a little English sheet how the steps are, where to get the passports back (at the EgyptAir Counter in the main hall at the airport), which lines to go to (we didn't officially immigrate, but still had to go through immigration upon return, which wasn't clear). Maybe a word on legal boundaries of the status in Egypt - EgyptAir had the passport, can we go to the pyramids or not - would be useful, too."
Pros: "Provided lunch on an 1.5 hr flight! I thought that was awesome."
Cons: "No complaints!"
Cons: "Please note the wrong gate was included on our ticket and announced shortly before the flight so passengers had to run from half way across the airport. Then there were two flights announced for the same gate even though the Baghdad flight was over an hour later. Therefore the gate was jam packed and passengers flying to Amman were unable to access the gate. In all it was complete chaos easily avoided by making sure to correctly identify gates (or leave blank) on tickets and to announce the second flight AFTER the first flight concluded boarding!"
Cons: "A flight attendant was discussing with a passenger through out the flight disturbing other passengers. What a shame for a red eye flight"
Cons: "One major safety concern, was that the take off safety briefing was still playing as we took off. On the flight back from Cairo the safety briefing first played in Arabic and then English. The English briefing only started once we were already in the air. If there had been an accident on takeoff, someone flying for the first time wouldn't know what to do or how to get out."
Pros: "They have some interesting old films like Charlie Chaplin in their silver screen entertainment choices. Accommodating flight attendants."
Cons: "There did not seem to be any air vents to adjust for cooling down when I felt hot."
Pros: "I did not board the flight to Chicago reservation was wrong (operated by Egypt air ) both airlines denied me I bought another ticket from Lufthansa for$660. I spent two days in hotels. I arrived Chicago Monday noon. I missed two days of work. Please I need refund for my money $837 My name :Mahmoud Helal 15705 brassie court #2s Orland park Il 60462"
Cons: "i need a refund. our flight back to NYC from dubai was rescheduled with significant delays such that it would affect our jobs. We decided to book a return flight via qatar and we need a refund for this booking"
Pros: "I had a window seat"
Cons: "From when I got on the plane to Toronto everybody was arguing with each other, not telling that the whole flight to Toronto a baby was crying the whole way I could get no sleep no flight attendants came to check on the family to see if they could quiet the baby so basically it was very very uncomfortable and Restless. Got no type of sleep! Also passagers act like they did not know where there assigned seat was at so that took a good amount of time for us to figure out everything before we took off. Don't think I'll ever fly with that airline again."
Pros: "اجراءات التسجيل على الكاونتر سلسه جدا والخدمة ممتازة ونوعية الموظفين تم اختيارهم بعناية"
Cons: "الاجراءات بطيئة جدا جدا في منطقة الجوازات .. والامر الاخر لا يوجد لوحات ارشادية الى منطقة الصالات الخاصة .. الامر الثالث نوعية الاكل والاثاث الموجود في صالة درجة رجال الاعمال سيئة جدا"
Pros: "Accurate time of departure and landing. Excellent and generous service. Cheap price. 62 kg weight allowed. Comfortable business class."
Cons: "Nothing at all, except that the flight did not have wifi because of to the model of the plane. I suggest that Egyptair find some way to have wifi on its all flights."
The flight was a disaster in all aspects, was treated like an animal. I paid 2k for this ticket, felt suffocated even asked if I could get an upgrade to business class but got denied. Never ever flying with etihad again. Been a valued customer for years. Never again.
Boarding was very good and crew was good , entertainment system and food was not that good .
Pros: "New plane well maintained."
Cons: "Very poor food quality, boarding member are a bit slow."
Pros: "The food was good"
Cons: "The chair is crazy small and tide was really not comfortable at all . I wish they could make it a little bit bigger"
Pros: "Boarding was easy"
Cons: "Expensive flight"
Cons: "aren't all the passengers on the flight same? how come economy passengers denied Biryani, while premium and Business class gets it?"
Pros: "The crew were NOT helpful, The captain didn't inform us well about the delay"
Cons: "More communication with passengers, as well start the Entertainment screens early, NOT after take off ?? which is really strange ??"
Pros: "All service and cresws are friendly"
Cons: "Just keep it up"
Pros: "The flight was not full. . I had 3 seats to myself. So very comfortable and the crew had plenty of time to give individual attention . The flight was very punctual. Arrived 20.minutes early ."
Cons: "The food was a little cold ."
Pros: "Thank you for the upgrade, I felt like a queen"
Pros: "Crew tried to make the best of the situation. Food"
Cons: "How do you seat my wife, my 2 year old daughter and me all seperatly from each other and since our first flight from London refuse to change our seats for us. Knowing that we couldn’t choose our seats when checking in initially!!! We were not the only ones separated on this trip and we all had to sweet talk each other so we could swap and sit together. This makes the life of the crew so hard as it is not their fault and clearly many people were affected!! Lastly stop using small planes for your Brisbane flights!!!!!!! We pay good money and deserve better. This is not the first time"
Pros: "Could not fault anything... great boarding. Service, food and flightsnothing...."
Cons: "Nothing..... the staff could not be more helpful if they tried"
Pros: "Everything is fine and good"
Pros: "Friendly crew, comfortable business seating. Great choices of entertainment and great food."
Cons: "Boarding process having everyone board together is messy. Should have people that need assistance and families with very young children board first. They need extra time to settle. Then board by zones starting with business class."
Pros: "Decent airline food, good entertainment options, pleasant and patient crew members"
Cons: "Crowded flight, marginally comfortable seats, meals served at weird times"
Cons: "I checked in at Hyderabad and the check in staff were more than unprofessional. First they said my carry on bag and laptop bag should be no more than 7 kgs which was wrong. Later when I asked them to show the baggage restrictions, they went back saying it's okay. I had only 1 check in bag and it weight 1 kg more. I thought they would allow it since I had only 1 check in bag but they made me take out that extra kg and check in my carry on as second bag. Finally I asked for an aisle seat and they said the flight was full. But when I boarded the IAD flight I was rather surprised to see quite a few aisle and window seats. So rather than being a great experience, I would say it was a mediocre one because of the Hyderabad staff."
Pros: "Food service and seats"
Pros: "The new Aircraft is wonderful"
Cons: "Food quality is not good"
Pros: "It is an overrated company. Does not desrve its fake reputation."
Pros: "Staff are efficient."
Pros: "The flight crew were both considerate and kind."
Cons: "I disliked nothing."
Cons: "More protein in food"
Cons: "Business class seat not very comfortable when in flat position. Chaotic boarding and very slow check in."
Pros: "All the crew was grate very kind they help every one on the plain"
Cons: "the food was not to good i do not like it you need batter kinds"
Cons: "only one meal served on flight Manchester to Dubai, had to ask many times to get drinks."
Pros: "Lots of food and drinks offered often and tasted pretty decent."
Cons: "I was given a baggage tag without any explanations on what that even means. It would have helped knowing I should keep it safe in case my luggage is misplaced or lost by Etihad- which is was! The seats are not that comfortable and I needed to stand a lot. Bathroom kept running out of soap and needed to wait long for staff to replace. Entertainment system was hard to use due to the person in front of me leaning their chair back the whole time so the screen was in my face."
Pros: "The entertainment"
Cons: "Horrible food and beverages The crew will never serve a Diet Coke with ice come what may. If asked a lot they will give you a tiny serving mostly without ice. They will never give you a meager can. Ublebeliavable."
Pros: "Seats were very comfortable and the crew was very courteous and friendly. Breakfast could have been a bit better quality, though. Overall it was a nice flight and I would take it again."
Cons: "Food was nothing special."
Pros: "Nothing special"
Cons: "The flight crew was rude."
Pros: "Crew was very helpful , boarding was late but arrived in time."
Pros: "On our entire journey this leg had the friendliest crew. Surprisingly the A380 journeys had seats more cramped with poorer recline than this aircraft."
Cons: "The food definitely needs to improve. It is slipping back to the cliched term of 'airline food' Albeit extremely courteous and caring the crew seemed overwhelmed and understaffed for there were delays in providing drinks or a blanket (although they profusely apologised)"
Pros: "The service Chairs Entertaining screen Crew Food In my flight from cai to AUH EY 654 4AUG There's cabin crew guy I didn'tremmeber his name ,, he's really awesome and quite and polite and really want appriciate him He toke care of me because I was sick and he made everything for me to. Be comfort Thnx Etihad"
Cons: "Overall the flight was okay. What was disappointing was that our luggage didn't reach Prague at the same time. I have a meeting tomorrow and really wanted to take a bath upon arriving at the hotel. The problem is, all my clothes were in my luggage. Add to the fact that I have an early meeting tomorrow and I don't know what time my luggage will arrive."
Cons: "long flight and no food because of short supply like they said to us"
Pros: "Every thing was good"
Cons: "the food is bad and i was ask for $75 to change seat at DFW going to Abu Dhabi"
Pros: "Professional staff, super helpful and accommodating, great with kids. Food is great if you like Mediterranean. Movies, TV, video games, music all free. Neck pillows for everyone on trans-Atlantic flights."
Cons: "New policy (thanks TSA) that prohibits laptops in the cabin. Have to check them and risk getting smashed."
Pros: "Everything was good."
Cons: "Flight got delayed without notice"
Pros: "Comfortable flight with smooth transit."
Pros: "Super short, but crowded flight."
Cons: "The crew needs to smile"
Pros: "Chair was comfy"
Cons: "crew were unorganized & rude Videos were very old & not updated for long time at least 3 yrs old"
Cons: "Every thing great"
Cons: "Cabin crew was not responsive to our simple needs for glass of water or serving specific meals we had ordered(JVML). after lots of discussion they found the proper meals for us."
Cons: "Seats are 90 degrees even in long trips (uncomfortable)"
Only one option of food, which is fish. It's really unfortunate. How do you want to compete with other airlines when you are so bad Sincerely,,, KHALID ALBASSAM FLIGHT SV 308 Cairo to JEDDAH JULY 4
Flight delayed more than 2 hours
Delayed by over three hours.
Entertainment not working
Pros: "B787 still like new and well maintained."
Cons: "This is a long flight I take often one Saudia. The seats still suck!"
Pros: "Everything was excellent ."
Pros: "Early boarding. On time"
Cons: "Cabin temperature v cold"
Pros: "Boarding counter team"
Cons: "keep flight on time, online check in was not working, Less damage while handling bags"
Pros: "Very nice"
Cons: "Less noise from the baby behind me"
Pros: "The coffee was excellent and the crew was very professional."
Cons: "The boarding was unorganized, the seat was uncomfortable, the flight was delayed 3 times and we almost missed our connecting flight, the luggage did not make it to my destination until hours later."
Pros: "thank you"
Cons: "hi all"
Pros: "On time Cleanliness"
Pros: "Check in was smooth"
Cons: "My profile clearly states vegetarian and I didn’t get it again Food is horrible No in flight entertainment The lady next to me got her meal 20 minutes late Passengers out of control during taxi to gate and crew does nothing"
Cons: "الضغط داخل الكبينة كان مزعج طول الرحلة طعام الافطار اقل جودة مما اعتدت عليه على رحلات السعودية"
Pros: "LOVED the WiFi on board. Awesome."
Cons: "No booze? Wish i would have known that before booking. Probably wouldn’t have chosen this airline. I love having a glass of wine on international flights. It helps me relax. The fact it was 15 hours of dryness, put a damper on the flight. Also, there was a prayer to “allah” that came on the info system, and the plane was chanting. Very uncomfortable. Probably will not fly this airline again."
Pros: "They upgrade me to be J class instead of Y class"
Cons: "Flight depart from Cairo too late I was checking in as J class but my bags arrived too late."
Pros: "I do not recommend anyone to use it."
Cons: "Airlines Airport Employees are unprofessional, rude and untrained. Playing Quran on the Airplane!"
Cons: "Bags lost both ways"
Cons: "Lost my luggage"
Cons: "To summarize. First the transit area is crowded and very small The transit airport is only for Saudi airlines , they have only one lounge which is not supporting any Visa card ( means if your Visa card allow you to enter for free lounge you will not find it case it will be in the main airport which they will not allow you to go their and if you want to enter the only lounge their means you must pay or to be alfursan member ) . Second when we enter the airplane and when we reach the runway the captain announced (We have technical problem and we will go back to the gate to fix it) . We stayed 2 hours plus in the airplane then they said we fix it and we will start our journey now . Third :When I reached cairo airport sound 3:30 am , i didn’t find my only bag :( Not only me , around 15-20 passengers had same issue . We went to the counter and they said it’s usually happens in Saudi airlines in the busy season , I was shocked , then he said wait for the next flight case they put some bags on it , I have no choice except waiting case it’s my only bag and everything is in it . But unfortunately after waiting in the airport till 7:30 am I got nothing , they took my number and they give me document that I have a missed bag and they will contact me within 48 hours to update me . I was planing to travel out of cairo but I couldn’t case they said i need to be in cairo if I want the bag to be delivered fast . So I waited till they call me again around 4-5 pm the delivery company told me that they have my bag , I was surprised that they remove the plastic packing ( which we keep it for safety ) and they said case it’s needed to be removed before entering in the X-ray , more over the delivery company ask me to meet them around the airport and I reached before them ( the funny thing , they reach to me through public transportation) what a careless!!!"
Pros: "Sits are comfortable. Crews are very accommodative. Take off and landing are very smooth. Freebies for kida are awesome. Food are amazing."
Cons: "Flight was delayed. But its fine."
Cons: "Food and seat is bad"
Cons: "There was no wheel chair at Jeddah Air port . The bath rooms were not clean. One of the bags didn't arrive and we been calling Dulles office in IAD Washington DC and we left messages, but there was no respond back"
Pros: "The variety of entertainment selections"
Cons: "Flight delays"
Cons: "Because of your “flight change” i had to miss my flight and oay an extra $100 at cairo international airport to book me the next flight to jeddah, you guys should seriously reimburse me."
Pros: "That there were available seats for me to change when my TV screen wouldn't work"
Cons: "Staff wasn't very helpful when my screen wasn't working. Flight was very choppy n bumpy........,,.."
Pros: "the flight itinerary was good"
Cons: "I wish if you have a comfortable place during the connection"
Cons: "I had requested vegetarian meals on all out flight to and from Egypt on Saudia for my daughter. They had no record of it and were not able to provide it. I don't know if that is a problem with the airline or with Kaya"
Cons: "I was so tired so i slept before the breakfast meale then i wake up after the one hour so i missed it and when i asked the crew for my meal or any food they said no food and brought me one apple . So i had to wait for 8 or 9 hours to have the second meal . Promise will never fly with you again"
Cons: "Everything about this airline is wrong, Food is so bad, service is bad, and the worst of all is the the Jeddah airport is not built for human being it built for animal or slaves, the staff who work there is sooo baaad, worst I've seen in my life, my 3 years old had to sleep on the ground because it was too crowded and no seat available, the bathrooms are filthy, dirty, wet and smells horribly, my 11 years was terrified from this airport."
Pros: "The short transit time"
Cons: "The transit process in both Jeddah and Riyadh should be better organized specially for Elite plus members"
Pros: "Praying Area onboard"
Cons: "However the food was good, only two small meals about 10 hours apart!!!"
Pros: "Very good service and in time"
Pros: "Spacious seats and food"
Cons: "The take off and landing was so difficult and there were too much pressure. The fly attendants were not very friendly with the kids."
Cons: "There were a lot of mix ups with our visit about our passports"
Pros: "Everything was easy and fast"
Pros: "The seat in Y class was comfortable. The boarding started on time."
Cons: "The cabin crew were mostly atrocious! I asked for something like THREE times before they brought it to me. (Granted I patiently waited for a while between each interval of asking again). The male cabin crew at boarding was like a statue; didn’t smile, barely greeted me & was rude later on in the flight when I asked him for headphones! The food was disgusting! But the female cabin crew who brought me my special was nice after she couldn’t figure out which special meal was mine. The cabin crew overall seemed disorganized. However, a male cabin crew named Munir was nice. I flew on SV 302; CAI-JED."
Cons: "Need more variety of types of music"
Cons: "Had to make an emergency landing in Riyad for some reason, which delayed the flight for over an hour."
Cons: "Delay at the counter to get the boarding pass. I have checked online and also I had to use the long lane. Moreover, the space between seat rows was too tight and I couldn’t sleep."
Cons: "The flight delayed more than 2 hrs which is lead to miss the next flight."
Cons: "Flight was delayed for more than one hour. Flight attendant service was bad and he didn't show any hospitality"
Cons: "The way they delt with the issue of flight delay, it was unprofessional"
Pros: "Nothing at all"
Cons: "Delay more than 6 hours .. poor crew .. rude crue .. poor management .. overall worst flight I've ever had"
Pros: "Very good"
Cons: "All ok"
Pros: "Good flight good pilot"
Cons: "The plane was late. Chairs are not comfort"
I like the price of the ticket. I do not like the waiting, waiting, waiting to drop off luggage. I do not like the waiting, waiting, waiting to board. I liked that the flight was on time.
Delayed more than an hour.
Staff aggressive The gate was too far
Very poor Customer service…the girl at the check in desk was horrible. her service was not even close to world standard but I think Flynass can improve and learn to treat their customers better
New airplanes - timely departure! No entertainment, this needs improvement!
The flight delayed. No screen, no charge for mobile devices. The portion of food is very small. The food is not delicious and no sweet just 3 pieces of fruit mostly apple. If you want coffee or tea you have to buy even you buy ticket at higher price than airlines that offer drinks, snacks and meals for free.
Cons: "The flight is delayed for two hours"
Pros: "i need to change the date but cannot find anyone help, including either call center or flynas staff in airport"
Cons: "just give me a simple way to change my flight"
Cons: "Schedule. Crew"
Pros: "The Crew members especially Magid"
Cons: "People are sitting in our seats!!! This issue is on every single flight I have with FlyNas"
Cons: "Always late, an they blame it on the previous flight, as if it is operated by different company"
Cons: "Being on time. Always their standard excuse to be late is due to delay from previous flight; as if each flight run by different company."
Pros: "Bad experience with flynas"
Cons: "Saudia airplanes much better. This is the last time with flynas."
Cons: "Flight again delayed , over 2 hours Complete lack of communication from the crew Once landed waited ages for the buses, once in the buses also waited ages on the Tarmack A complete disaster from start to finish And again no one to talk to no compensation Will not use these! airline ever again !"
Pros: "Flight got delayed for an hour and they changed the craft to another airline which was super uncomfortable small and narrow seats and aircraft smells bad"
Cons: "delay flight and rent another craft lion air !!"
Pros: "So good everything was okay"
Cons: "1 hour waiting for customer service to answer the call"
Pros: "We arrived before time"
Cons: "The crew were very cold, not even smiling and didn’t have welcoming spirit"
Cons: "Was so hot and delay as usual with flynas!"
Pros: "Fast flight reached before time"
Cons: "The boarding time"
Pros: "Business Class is very comfy."
Cons: "Food quality. Number of business class seats."
Cons: "موظف الكاونتر في الاستقبال لم يحسن اختيار المقاعد للعائلة"
Pros: "The boarding was easy and the personnel was so nice, the flight took up early and reached before time"
Cons: "The entertainment in the flight"
Cons: "not delaying 2 hours"
Pros: "The flight arrived 30 min earlier than the scheduled time."
Cons: "The coffee wasn't hot enough.. No hanger available on the flight to hang clothes.. Luggage took too long to arrive to terminal."
Pros: "The crew was very rude. They were not helpful at any stage."
Cons: "Crew members should be trained properly about how to be nice in dealing with passengers."
Pros: "Business class seats are very comfy & dinner on airplane was delicious."
Cons: "They are still using busses for boarding in both Taif and in Dammam airports."
Pros: "Departure was on time. Riyadh airport had good facilities."
Cons: "During boarding, the line was held up moving passengers around. At Jeddah airport, stairs are hard for children and elderly."
Cons: "Late departure and messy airport at jeddah"
Pros: "Not anything really"
Cons: "No knee room, pointy metal seat backs. Hard seats they charge for a can of soda..."
Pros: "As mentioned above"
Cons: "There was no pillow on the flight and the hostess was rude"
Pros: "Onboarding took long time though i had reached airport at 8 pm. They didnt give me boarding pass for my second connection flight. Asked me to get it at abudhabi airport."
Cons: "Ethihad Needs to train their employees."
Pros: "Howcome i was denied travelling when i had a booked and confirmed ticket? I am asked to travel after 11 hours. For me time is equal to money. Ethihad people in abu dhabi airport terminal 3 people treated me very badly and rudely."
Cons: "Please speak to airline and give me a compensation for the huge loss i had due to this ignorance from ethihad and the organizers like you.I will share my experience with my friends and all social media groups and will do everything possible to spread this bad way of managing tickets and customers."
Pros: "Timing and convenient. No stops Professional crew"
Cons: "I like Timing and convenient. No stops Or connection. I don’t like the jet its self, very old. I don’t like the the way they charge for EVERYTHING (seating, luggage, food...etc) They need to provide entertainment facilities"
Pros: "Wide seats in the business, very cooperative attendances, departure and arrival on time, clean cabin and professional captain and crew."
Cons: "In business class Although only 3 out of 9 seats had passengers, there is no room for my bag, the cabin craw asked me to put my bag in economy class. When I refused she then took her bag out of the place above my seat. That was very bad as this location is paid for part of the ticket & I shouldn’t be asked to use economy class storing place."
Cons: "Flight was delayed by 6hrs"
Pros: "Dear, I made the booking through kayak fir Ethihad flight from Abudhabi to Riyadh and after the payment I surprised that which is been operated by Flynas. If I could know from the starting then I must buy Flynas which cost 1000 SR less than Ethihad. This is really cheating !!! And I can nit accept these kind of cheating. I I wanted to escalate this matter to compensate such cheating done by Kayak."
Cons: "Dear, I made the booking through kayak fir Ethihad flight from Abudhabi to Riyadh and after the payment I surprised that which is been operated by Flynas. If I could know from the starting then I must buy Flynas which cost 1000 SR less than Ethihad. This is really cheating !!! And I can nit accept these kind of cheating. I I wanted to escalate this matter to compensate such cheating done by Kayak. My number is 00966504468614 and I need quick response until I start for escalation."
Pros: "No thing"
Cons: "Late without plogize"
Pros: "Hi they said they didn't even saw my ticket inside they r system I'm very disappointed with buy the ticket that happened for me last year and this years too"
Cons: "No entertainment Untrained crew Lousy chair"
Cons: "There is no way of knowing which fly Nas flight I was supposed to board. Etihad is not very good at informing the customers about partner airline check in process. I was running around the airport like a mad man trying to figure out my flight number and check in station. The airline lost my luggage and the claim process is vague. I was told I will be contacted with my claims number at the airport. Thus far I haven't heard anything from the airline. The number given goes straight to voice mail."
Pros: "Boarding at the airport was really poor. The flight was delayed for almost an hour."