Pros: "The flight was delayed due to weather conditions The cabin was too hot It was difficult to find the cabin crew"
Cons: "The crew should have been there with the passengers"
Cons: "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."
Pros: "Everything else but seats."
Cons: "Seats are very small and there is not much room even though I am only 5.4 and 140 pound."
Cons: "The process to get into the plane at Istambul was horrendous. It took forever to process the passengers."
Pros: "Plane clean, newish. Went up, took us there, landed."
Cons: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. The entertainment system kept dropping playback, (crashing) so I would have to restart playing the video. Something similar happened on another Turkish flight."
Pros: "Food Free wine and drinks Good movie selection Good headphones Good and nice team"
Pros: "Boarding, on time"
Cons: "Food can be better. Steward never brought the blanket and it was cold. Entertainment is not good and game did not work."
Pros: "The captain was a woman!!!! So good to see that! And the whole crew was female, they all did a fantastic job."
Cons: "One of the most uncomfortable plane rides I've been in... seats were so tight, my neighbor was basically on the armrest and over it all the time, it was hot in the plane, I couldn't wait to get out of there."
Pros: "The seats have ex space"
Cons: "Counter check in had me take some close off my bags for over weight even I’m allowed to carry two Luggage and. I had one only"
Pros: "First Airline to harass me about the weight on my bag -- small carry on -- had to check kill me on time. The seats have no legroom -- my back is killing me. The internet could not take my money -- so I could not get'out crucial emails -- it seems like the service was more interested in collecting my email addresses and password -- instead to simply directing me to the payment method -- waste of time."
Cons: "Just about everything"
Egypt air needs to improve its crew; they're not polite.
Pros: "The airplane was specious and comfortable and the crew are extremely nice people"
Cons: "We took off later than the expected time wäbut we and that‘s not I‘m used to from egyptair but eventually we reached our destination in the mean expected time, also the landing was a bit harsh and we felt it all"
Pros: "The crew was friendly and very responsive. They were making sure that everyone is comfortable."
Cons: "The cabin was a bit cold at the beginning but was adjusted once I brought it up to the attention of the crew"
Pros: "Very good and helpful crew. I would have loved to see seafood on their Manu."
Cons: "communication while waiting for transfer to overnight accommodation/hotel need serious improvement."
Pros: "I didn’t like anything about this airline !! the staff looks miserable I was delayed on all three of my flights! also my luggage was broken by egypt air baggage department"
Cons: "EVERYTHING ! this was the worst airline I have ever flow !"
Cons: "4 bags, agent charged me $100 for 12 # excess wt will no not allow me to repack to the lighter “other 3 bags 18 pounds light, total. I think a refund is in order."
Pros: "We managed to upgrade to first class. This made the 12-hour flight very relaxing. Service was excellent. As usual, Egyptian pilots are the best in landing"
Cons: "I couldn't get my boarding passes online or at the airport kiosk after already checking in online before getting to the airport. I had to wait over an hour in line at the checkin desk just to get my boarding passes. The boarding process in Cairo was even more chaotic with unnecessary multiple disorganized checkpoints and line ups."
Cons: "I’m an older disabled man and no one was polite enough to even offer to assist me with my bag getting on it off plane."
Cons: "The same problem I see with Egyptair company, Flight attendants need to learn some manners how to deal with guests, and most importantly LEARN ENGLISH. These are just waitresses brought straight from some Bus company or Train company."
Cons: "Just had issues with bathrooms not being clean. Ran out of soap in 2 bathrooms"
Pros: "The crew was amazing, clean airplane, great food and service and options, clean bathrooms."
Cons: "The supervisor and some of his crew were rude because I had a problem and they were not helping"
Pros: "Crew attentive, flight left and arrived on time"
Cons: "More movie and TV show options. Also foot rest would have been nice."
Cons: "They need to revamp business. It’s disgusting and is no longer worth the money."
Pros: "This is the first trip on the Egyptian airline and the last trip and the reason delay."
Cons: "90 min check in is hardly acceptable and indeed nerve recking"
Pros: "managed the difficulties of being redirected without much of a hiccup."
Cons: "no big concerns"
Pros: "nothing. there is no responsibility from voyama towards clients services"
Cons: "every thing"
Pros: "Good seat comfortable"
Cons: "The headphone jack and charging port were stuffed with something"
Pros: "The staff on board was very friendly, warm."
Cons: "The bathrooms could have been cleaner. Staff does not show up at all on the staff call button."
Pros: "Crew is great"
Cons: "Transport through buses to planes sucks big time. They know it. Not sure it'll change anytime soon."
Cons: "The best flight ever. Not much passengers, and that’s what made the difference."
Pros: "The boarding was quick and organized. We actually took off 10 minutes earlier than our scheduled time. The crew were courteous and polite."
Cons: "The selection for the entertainment programs was not updated with the latest movies or comedy shows. Also, the classics like “Friends” only 10 episodes of one season!"
Pros: "Take off was on time. Crew was very professional. Food was good."
Cons: "Entertainment needs to be more updated and diversified. Movies are old."
Pros: "Quality and variety of entertainment, the food, the crew. Nice overnight accommodations."
Cons: "Someone smoked on both saudia flights and the crew did not say a word... Bathrooms were not kept up during the flight."
Pros: "When checking in, was offered seat at the emergency exit, without asking. Boarding was quick and service on plane excellent."
Pros: "The chair the entertainment system is nice"
Cons: "The meal was not enough not really business class food , the crew is so lazy you have to repeat the order twice so the can understand in Arabic"
Pros: "I do not recommend anyone to use it."
Cons: "Airlines Airport Employees are unprofessional, rude and untrained. Some passengers were allowed inside the plane to place their own bare feet on the plan walls, others slept on the floor!! Never saw anything like that...Saudis passengers hygiene were awful, smelly feet and strong body odour!!"
Cons: "I booked a returned flight from JFK to JED and back for my younger sister, she arrived on the same flight I booked but when returning flight from JED to JFK her ticket was suspended. The person on the counter said it was suspended due to she never boarded on the plane from JFK to JED. Never again booking on the website."
Pros: "Lots of entertainment video options. Movies, TV, documentaries. No news.Comfortable seats. Asked for a seat change and got my own aisle seat as well as middle and window! A sleep lounger! Thanks! It was a 7 hour smooth sailing trip that went by fast. Also, nice big clean plane, great weather. If you'd like some very good wine with the supplied dinner, you need to ask for it..and its free. They just keep it on the downlow. I had the red Medina local wine, and I can tell you it's really Good! Dry, similar to a good Italian. Not lyin! Small bottle, 2 glasses, comes with the meal free. Maybe more free. but I didnt ask since I took a nap."
Cons: "They let people smoke on the plane and didn't do anything about it which was bizarre."
Pros: "Yes , everything was good till I received my bag and it was cut like some one cut it by a harp tool Am really upset & don’t know why I need an explanation about that"
Cons: "There was a two hours delay that make all the passengers got worried Second point caring of luggage & my bag was cut & Lots of things are broken inside That’s first to be happened with me on any flight before"
Pros: "Comfortable business class & very responsive airplane staff."
Cons: "Royal Air Maroc flight boarding was poor with delayed departure due to “loading of bags as per airline announcement."
Cons: "The issue is the transit time in Casablanca. The conditions on the place to sleep are catastrophic. No room. You are all in the same room ( mens snd wifes) 30 hours transit. I will never spend night in Casablanca"
Pros: "On time. Generous luggage allowance."
Cons: "Passport control in Tunis was very bad. Transfer process in Casablanca also not great. Tunis Casablanca leg was very cramped seat."
Pros: "Nothing was very good."
Cons: "Long delay for taking off, probably because of the late arrival of my first flight. This whole airline must just always be an hour late. My bag didn’t make it to Miami, I have no idea what continent it’s even on."
Pros: "Nothing. I fly long haul international flights like this at least twice a year and this was the worst experience I've had in 10 years."
Cons: "Crew was rude, plane was uncomfortable, food was terrible, they canceled and rescheduled our flights for different days AND lost our luggage. Horrible."
Pros: "New plane and good pilot - smooth take off/landing"
Cons: "Delayed departure, long boarding process, and unfortunately my entertainment system was not working"
Cons: "This flight was excellent, but the in the flight from Monrovia to Casablanca the Captain was smoking in the bathroom!!!! That’s insane...."