As always Emirates is always dependent on the crew you get on the day and today was a good one. Everyone knew what they were doing and gracefully without hesitation . Great conversation all round even about the food and wine.
Very bad service and food variety will never come back again
Flight was cancelled without notification. Information on flight status was not available on Emirates's website.
Everything was perfect. Staff were informative and professional and flight boarding, flying and de-embarking was smooth. I would certainly travel with Emirates again.
My baby was with me it was really good experience with emirates
Fantastic as ever. Great staff super catering and excellent service.
Very nice experience in business class. Flight attendants were attentive. Foods and beverages were very good.
Flight and entertainment great. Food needs to be improved, only one choice on the menu. Staff worked well throughout.
The flight was nice and on time. The comfort can be slightly better in business class
I upgraded to first which was great and overall was a good experience. However, the service was a slight let down this time compared to what I would have expected from Emirates First. I ordered my meals and made a point to order the wine I wanted to have with the main course. The main course somehow came before my starter and I decided not to make a fuss of it and just asked for the wine so that I can enjoy it with the steak. It took quite a few minutes before the wrong wine came which I pointed out. At this point I decided to start eating as medium rare steak (the way I like it) was going to get cold . Few minutes later, a different crew came with the same incorrect wine and I had to send it back and waited another few minutes. Both crew came together few minutes later finally with the correct wine. By then I was more than half way through my steak which is rather unfortunate because the steak was good and and wine was good. Would have been perfect to enjoy them together . They were apologetic and when I mentioned that she had forgotten about my starter, she apologised and insisted that she will make it for me even if it’s just to try. They were nice about it all but so many mistakes for a rare experience in First was disappointing and this flight was paid for not miles redemption, even the upgrade.
I had the worst experience I’ve ever had with any type of airline,they destroyed my baby’s baby stroller,that cost more than 2000$,the seats in a 13 hour flight was broken,so I definitely not recommend that airline for other people
It was great honestly the cabin crew were warm and welcoming everything was perfect the food was nice.
Didn’t like anything about the flight: I am so frustrated at this point. Since 8 days I have been dealing with your customer service regarding my seat changes. I paid $51.10 for extra legroom seats and one fine morning I get an email that my seats have been changed. I tried to contact the customer service and they have been just fooling me around stating that my issue will be resolved. Saudia is the worst airline. Pathetic. On the day of my travel, I came at the counter and the guy told me that my seat assigned is 36A and my wife’s seat is different. He then changed my seats to 33A which is not at all a extra legroom seats. I asked the person is these seats are extra legroom he said yes and when I came to the aircraft I am sitting in a normal seat. The TCR Shameer Ansari or Sameeri Ansari came and did nothing telling me that he tried his best find a solution. I need someone to contact me ASAP and I need a refund for the entire flight. I don’t need your Al Fursan points they are worthless. Contact me ASAP.
I recently flew with Saudi Arabian Airlines, and it was truly an outstanding experience from start to finish. The staff were exceptionally polite, professional, and attentive throughout the journey. Check-in was smooth and well-organized, and boarding was efficient and on time. The cabin was spotless and comfortable, with plenty of legroom and a calm, welcoming atmosphere. The in-flight service was top-notch — meals were delicious and offered with generous portions, and the crew made sure every passenger was well taken care of. I also appreciated the wide range of entertainment options, including movies, music, and TV shows in multiple languages. The flight was punctual, and the overall experience reflected the airline’s strong commitment to hospitality and passenger satisfaction. Without a doubt, I’d highly recommend Saudia to anyone traveling within the region or internationally. Their service quality easily matches — and often surpasses — many top global airlines. I’m looking forward to flying with them again! ⸻ Would you like me to tailor it for a specific flight route or class (e.g., Economy, Business, Jeddah–Washington DC)? I can make it sound even more personal or detailed.
Damage lagguage, They lost the stroller and car seat which they found after 4 days, and on the way back they damaged the stroller.
Same situation saudi lost my pram and car seat and damaged lagguage
The intettainme is old stuff and difficult to get by WiFi and the chair is not comfortable at all although the staff were excellent but beyond their limited
J’ai mon carte de fidélité Sky team gold À Dubaï je me sui présenté avec mon carte je sui rentré dans le louange Maintenant arrivé à Riyadh on m’a refusé que je rentre que parce que c’est la carte de Air France Et pourtant il y’a le partenariat bon brefs Tout ça c’est du racisme parce que je suis un africain
Good variety could have been better; crew not as friendly
My baggage was not with the same flight I travelled
Very poor. The flight was delayed for over an hour. Also, our baggage, including that of many passengers, approimately 180 bags did not arrive, and we are yet to receive it.
Poor, They have damaged my luggage and I have filed a claim at Colombo airport. They promised I will be in touch by the team within next 2 days but there is no One contacted me at all after 1 week. I then follow up again and received an email acknowledging my claim and claimed that they will reply in 12 days on investigation. Again, no response at all after that… Very disappointing…
Nice crew.flight delay fromBKK for some ground prep issue I guess, crew serve well to guest, and respect to guest as well. As usual AC is old,and nt much comert in compare to other rehional airliners.other than that.all good
All good, on time, depart.only bad side was, airxraft is too old to be in business.hope ailine will manage somethinv somewhat.all good
The staff was absolutely phenomenal but the other elements of Sri Lankan Airlines need some serious adjustments. The day started off with terrible news that the flight was cancelled from Male and that the plane went to Malta. As an American, when such delays occur, the airlines find suitable ways to accommodate their customers such as putting them in an Airport hotel or lounge while waiting for the next flight. A 1.5 hour trip turned into 12 hours with no accommodations from the Airlines except a ticket to eat breakfast. For such a Billion dollar industry, a cheap breakfast is an insult toward the customer and something greater should have been done.
Very professional and well managed. On time, great staff and comfortable.
not looking like a national flag carrier.. both the ground team and flight team are far from being kind and helpful. Not sure what's wrong.
Kayak company fake total I m not travel my payment reverse plzzz my credit card
Aircraft used fir this route was pretty old. Seats 💺 were hard & difficult to reclaim although it was flat bed
Because of the bubble agreement b/w India and Srilanka, I was not allowed to board the flight to Columbo. My experience about airport representatives was good. They were through in their job and saved my family from getting stuck in Columbo (as I would not be able to fly to Doha because of bubble agreement). So by their prompt attention, such a catastrophe was avoided. For this reason, even without flying with them, I would rate them 7/10.
I was pretty sure my seat includes a meal. But I guess I was wrong because I wasn't served a meal on my flight with Batik Air from Kota Kinabalu to Kuala Lumpur. I was fortunate because the layover was more than an hour in Kuala Lumpur. Otherwise, I could have cause a delay to the connecting flight to Taiwan because my terminal to board the next flight is located at different building. I had to take a train to the satellite building. Overall, all is well.
Freezing onboard and staff refused to give me hot water “because we were landing soon”. The plane arrived at the gate an hour late. And there’s an air leak in one of the bathrooms. Very scary noise.
During this flight all the crew just focused on making money by selling food and drinks. There was only one washroom open. And it really smelled bad and wasn’t usable. Even to watch something onboard entertainment u have to rent headphones pathetic airline but only one with direct flight so pretty much the only option from Karachi to KL
Delayed for 3 hours, need to pay extra for drinking water.
The OD2204 KUL-LGK was delayed 40 minutes due to air-condition malfuntion, after inspection the technician give green light for the flight to go as usual but the air-condition is still not working properly, passengers complaining to the stewardess but they cannot do anything, I did tweet to @malindoair to complaint but no reply from them … hope this Batik Air is not having problem like Rayani Air and I do hope the management do respond to my complaint as well
Nasi lemak was horrible. Plain white rice, tasteless sambal, no cucumber, no kacang, no ikan bilis. And the chicken was colourless and tasteless, tasted like boiled chicken. Entertainment system didn't work at all.
2 delayed flights - hotel layover in a different country- lost baggage.
Silly to not even offer people water for free when they are paying so much for tickets.
You get what you pay for. It’s functional and gets you from point A to B in good comfort. However, food options are limited and cash only, Crew is a hit and miss .. they get your attention if you reach out.
Good leg room ... air conditioning was a bit warm don't Book row 8 ... no windows
