Crew were excellent and the bar service and chat fantastic. Cheese board delicious. Amenity kit good, very disappointing not getting pyjamas on this leg of the flight and needed to reuse from earlier flight.
Sadly I couldn't get the food I requested as it was out. Also, if you don't want to be woken up make sure the crew knows it. My wife was woken on every service.
Three meals on a single flight is disgusting. Even if I reject them all, sleeping is impossible and all that food (especially wasted food) is just antithetical to a pleasant flight experience. People were chucking multiple abandoned trays on the floor in front of my seat.
Hospitality is good. Should improve on buggage handling because l lost a suitcase. Layover in Dubai was too long , 6 hours
Can’t complain Only downside was the Kiosk passport check and customs clearance at Melbourne. When will they improve that service🤔
Similar to Hyd->Dubai this too was worst airlines. Bad seats, bad seating arrangement which created lot of confusion since family member were not given seat together. However most of them changed the seat and got with the family. Cheap tactics by Emirates.
Emirates need to improve the boarding process. There is no point calling for all First and Business Class passengers plus Platinum, Gold and Silver Skywards members at one time. Further to this, try channeling all these people into one entry point with no defined lines. It was chaos. The is a common issue on the Dubai to Riyadh flight. Poor effort Emirates.
The staff on board were excellent. Kind, thoughtful, helpful - not just with me but with others around that I observed. Wonderful service.
Emirates First Class is always a treat with Caviar and service is always personalised.
Very pleasant.The crews are very nice.Food were excellent.
It was a disaster. The crew was so rude and had no professionalism. She dropped something onto the floor, then took it from the floor and put it into the food tray. Also, when she got some spilling, she went straight to the toilet, got some tissue and started cleaning the food trolley
I cant wait for planes to have shorter rows with more space! otherwise, all fine thankyou
They lost the stroller and car seat which they found after 4 days, and on the way back they damaged the stroller.
Damage lagguage, They lost the stroller and car seat which they found after 4 days, and on the way back they damaged the stroller.
Same situation saudi lost my pram and car seat and damaged lagguage
My gag was left at liayad airport when I landed at jeddah airport 9 am I waited for my bags at jeddah airport till 2.45 pm almost 6 hrs bad very bad
Apart from chaotic boarding - which I totally understand was outside the control of gate staff. It was comfortable mid haul flight. Well done to cabin crew for their patience and hospitality with largely elderly passengers returning from pilgrimage.
The intettainme is old stuff and difficult to get by WiFi and the chair is not comfortable at all although the staff were excellent but beyond their limited
Overall a great experience, no movies were available. Bags were delivered a bit late. Seat controls were not working well. I couldn't make my bed fully flat.
It is almost 7 hours journey ,you should have provided with TV entertainment and mobile charging
Everything was good and no points to complain. Food is always a tricky concept. Sometimes you like it and sometimes you don’t. Food was redundant from Kuwait City to NY-JFK.
Beautiful Flight took off on time and everything was good
Next time im going to use Kuwait air lines, hopefully
Comfortable seats. Be aware there is no alcohol on this airline.
Seats were comfortable. Be aware there is no alcohol on this airline.
Every thing was very food except the meal. It was a sandwich of something like a beef kebab. It was really bad in terms of hardness as well as taste. We were a family of 7 persons non of us could eat it his sandwich. Cake was good.
It was very nice flight only suggestions to upload recent videos and English subtitles. Thanks
Wheelchair service is not available right away on Kuwait Airways
Everybody was so nice to treat me good all the workers When I came to Bangladesh there was just a little problem with the luggage but I got my luggage it took like two hours Other than that everything is good
Food quality should be upgrade. Plastic spoons looks like not good as well as food quality not up to the mark.
Departed late Arrived about 40 minutes late The plane parked at the domestic terminal requiring transfer back to international arrivals
Very bad no tv no water no food absolute pathetic ! Couldn’t take zam zam ! No free zam zam water allowance! Dont travel
Poor airlines no infotainment system no food not even water was offered… absolutely not recommended! Nasmiles was not counted couldnt log in flynas app ! The app doesnt work with booking PNR! Please dont fly on these pathetic budget airlines!
Overall a poor experience…. No infotainment system no charging port no food was offered! Not recommended
It was hot inside as the air conditioner was not working and the crew members were not courteous
the seat you book will always be taken by someone else..…
Nothing The flight delayed for more than 3 hours as usual
In the future, it is preferable to provide free snacks
I like the price of the ticket. I do not like the waiting, waiting, waiting to drop off luggage. I do not like the waiting, waiting, waiting to board. I liked that the flight was on time.
Very poor Customer service…the girl at the check in desk was horrible. her service was not even close to world standard but I think Flynass can improve and learn to treat their customers better
Moderate carrier , one of the flight attendant crashed my leg with the food table and never bothered to apologia but give you a lecture about how to sit in your seat.
If the flight was full I would have been more uncomfortable as the space was small. The seat in front of me was very close, I wear transition lenses and it was too close for a comfortable viewing experience. The foot room was not the best either. The row was empty so I had shoulder width space. The foot space in my opinion could be better, I am just 6ft tall, medium built and found the space mediocre. The AC on the flight could have been cooler. We were delaed on the tarmac and the air con was warm. Even in the air, it could have been cooler. Apart from that excellent service crew, we were delayed on the tarmac and water was offered to us which was of good temperature. The snacks offered were acceptable. Thanks for a safe and smooth journey.
Boarding from T3 is a nightmare for the transfer to the aircraft.
BEST air crew in the industry and service delivery takes it to the next level from great to AMAZING!!!
No TVs are working, in my local busses also not work sometimes. Is the both are same,,
The timing for this flight is really odd.. at 4.45AM If it was 1AM or 8AM it would be great. I guess its probably for European connecting flights with Emirates? Anyway, for a budget airline, the business class product in FlyDubai is quite decent. You even get Champagne, although 4AM is an off time to have it. The Throne seat for me while is great for privacy, sleeping isn't great for the foot extension. This flight is great for me due to its direct nature but if Emirates did it, I would choose that.
The quality is worse and worse , this business ticket pricing is overpriced !!!!
The Plane was very small.. domestic route will perfect not international
If I have a choice I would not use this airline. They moved by booking to Smart Wings, an airline they code share with. Changing terminals in buses and dealing with some of the staff associated with it is not the best experience. Having stated that I must share that the crew of Smart Wings airlines was polite.
Consider serving food to all passengers regardless of food reservation status during booking.
