Daily cleaning, installation of cabin HEPA filters on flights from Fargo to Europe
|January||Best time to beat the crowds with an average 6% drop in price.|
|June||Most popular time to fly with an average 40% increase in price.|
Average price round-trip
|$827||(avg. price over the last 2 weeks)|
Good deal round-trip
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Scores according to KAYAK customer reviews
Pros: "Little things like being greeted by name when boarding, funny safety video"
Cons: "Wasn't the biggest fan of the food"
Pros: "Crew did a great job keeping the long 11hour flight manageable!"
Pros: "The crew was great."
Cons: "Food wasn't that great."
Cons: "Delayed flight meant missed connection and had to stay overnight. Very little communication from the airline about what arrangements were being made. Was also unable to check in online on either leg."
Cons: "Best flight ever and I recommend to have it again in the future"
Cons: "Crew needs more booster, perhaps? so they can share some smiles and warm gestures like what we experienced during flight from Singapore to Doha. Ability to choose kids' meal 24 hours before flight. we don't know the avail menu, hence we ordered on outbound only, unable to change afterwards."
Pros: "Discount offer"
Pros: "The plane was new and spotless, the crew did everything possible to make the flight great. Food service, and Wine and Cocktails were always served with a smiling face and it made you think of flying many years ago. Service cleanliness of the restrooms and staff were top notch"
Cons: "Nothing really."
Cons: "Meals are absolutly terrible, confort desaster, and hostess unqualified"
Pros: "Great crew"
Cons: "The food didn’t necessarily agree with me but it tasted good and there was plenty of it."
Pros: "All the crews are awesome and very helpful, especially to the parents with young kid."
Cons: "More variety and quality of food"
Cons: "Be aware! "When customers purchase tickets they are paying for transportation for the specific class designated on their ticket and not for specific seat assignments. Seat assignments can never guarantee." This is what they emailed me when they did that to me on my pre-selected & confirmed seats!!"
Cons: "Low cost airline so they charge you for everything. I had to pay $159 to check a bag for a 1.5 hour flight. That nearly doubled the cost of the original ticket. By the time they charge you for everything, you don't save any money. And they even weigh every purse, backpack, handbag, etc. at the gate and start charging customers for carry on. Don't fly with these guys. And because their customers are dissatisfied, all the employees I encountered were rude."
Pros: "More leg room, easy boarding and comfortable flight in economy"
Cons: "Te long transit time in Qatar."
Pros: "Service was fantastic as usual for me however it seems women are not treated equally service wise as wife on all 4 legs did not get all the things i was afforded. Lighting, pajamas, bed mattress, meal choice queries etc"
Cons: "The need to pull out boarding passes multiple times-like 6 times- and having to be screened Twice. To even buy some mouthwash i had to show boarding passes. Ridiculous"
Pros: "Good movie selection, very friendly crew"
Cons: "Did not make this flight."
Pros: "Food , Crew , Plane, Cleanliness and Entertainment were good."
Cons: "Didn't like the fact that I was never notified through email that the flight was from a different , newer airport in Islamabad. Originally my booking was from Benazir International Airport Islamabad but on the day of flight when I went to that airport , it was totally closed for operations and flights. And I asked people in the street e.g taxi drivers etc which airport my flight could be from. They told me that a new airport in Islamabad had become operational and my flight could be from the newer airport. I went to the new airport but I was late for boarding because my time was wasted in going first to the Benazir International Airport and then rerouting to the new airport. Fortunately the fight from Islamabad to Qatar was delayed and I was able to make it to the boarding and flew from Islamabad to Doha."
Pros: "First time flying on Qatar and must say that the crew was excellent. One of the best crews I have ever flown in the last 22 years of New York - India sector. Special mention for HAIFA my hostess for flight QR702 on April 12th. She was the best hostess I have ever had!"
Cons: "The food wasn’t bad but since I flew Etihad in July 2017 from New York to Abu Dhabi to Mumbai and back my memories were fresh and Egihad’s food was definitely a notch higher."
Pros: "The 17hr flight went relatively quickly. Much faster than expected."
Cons: "The long wait between flights and finding a scheduled flight before mine that I could have taken."
Pros: "crew is very professional"
Cons: "this plane is really old and junky. other flight times on this route get a much better plane"
Cons: "the returning flight from Doha to Chicago was absolutely old and small."
Pros: "The Crew The food"
Cons: "Transiting. Made to stay in the airport for over 8hours after a 9hr 35mins flight. I was not happy about it. I hope that, on the return journey, when transiting time would be over 10hours, i would be lodged in a hotel. Thank you."
Pros: "Staff worked fast to feed and water everyone."
Pros: "I actually loved everything about the entire flight experience. Everything was awesome (Minus a 1-hour airport delay that was out of control of the airlines)."
Cons: "Nothing. Seriously. Tasty food, good movie selection, plenty of legroom, pleasant flight attendants, comfortable seats... good stuff. :)"
Pros: "crew servious and food quality."
Cons: "not so many Hollywood movie choices."
Pros: "There were a lot if security checks but the boarding crew was very helpful and let me check in a bag at rhe last minute with duty free shopping items that i would not have been able to carry with me on-board the airplane."
Cons: "No internet and the food was mediocre at best."
Pros: "Quick boarding, good entertainment choices."
Cons: "Food is below average. Very salty tofu salad, and they keep giving the same food in every leg."
Pros: "excellent service always a pleasure to fly with QATAR Airways"
Cons: "They drop you at the airport for 16-17 hours Airport hotel costs around 350$/night No entry visa for layovers exceeds 8 hours as they announced The answer they gave No entry visas because you bought a discounted ticket!!"
Pros: "Thank you to wonderful hard working Crew."
Cons: "I am a lacto ovo vegitarian. The meal was just vegitarian. I would have like to have an ice cream or a piece of cake."
Pros: "The crew was friendly and very attentive."
Cons: "The plan was very hot and made the experience less than desirable."
Pros: "I liked the organized boarding prosecution, everyone was seated by the boarding zone so there were no mess and no fight over who gets to go first in the plane. the food was good too, again vegetarian options and very good quality. I"
Pros: "It was excellent."
Cons: "It was excellent."
Cons: "I understand it's the industry standard, but seats are too narrow with shared armrests."
Pros: "Crew were nice as always and the toilets were clean."
Cons: "Movie selection wasn't that great and food was disappointing. My meal was cold and unappetizing. Vegetarian food can be delicious and vegetarian meals used to be good in QA. I've noticed it declining in quality over the past year. Bread is always cold and hard and vegetables are sometimes tasteless. I also never get good dessert :( luckily, the cabin crew giving out food still had some other food I could eat so I just gave back my special meal which was cold and unappetizing."
Pros: "The hotel stay was haven on earth. The ride from hotel to the airport was excellent."
Cons: "Nothing Everything was the best"
Pros: "It was not a full flight. It was ok."
Cons: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Cons: "Worst customer service ever seen in my 15years of flying experience. Initially charged $1000 for 3 tickets for modification of return trip - confirmed the same and tickets issued (i'm fine with this). But, after i made arrangements for new date, I got a call saying calculation error and asked to pay another $500 leaving me no choices. How can such a reputed airline have no tools to calculate the pay? Other airlines offered one-way for half of the price i paid. On top of it, online helpdek promised front line seat to satisfy me but nothing was offered even if i ask explicitly. Simply declined saying i am not in priority list. Why do they make false promises? Friends, Just don't fly in Qatar for food....."
Pros: "On time, good crew, easy connection."
Cons: "Hard and tight seats for such long night flight."
Cons: "Food is not up to the standard. They make announcements that there will be snacks like sandwiches and ice creams, but they don't offer that openly. You have to ask for snacks. Now we, US citizens don't like to ask for food just so you know. The crew should offer. if we don't need the food, we can always say no."
Pros: "On Time Cabin Crew great"
Cons: "Seats are so tight you will sense both of your neighbors skin during the entire flight"
Pros: "13+ hour flight is never an "excellent" experienced but QA does its best. Great cabin service. Decent legroom. Food is good but not *quite* up to the standards of some competitors. Doha airport is great. Modern, convenient and clean."
Pros: "Very nice service"
Pros: "Great flight"
Pros: "The staff was amazing! I started I get a headache- probably because of low blood sugar, and one of the attendant provided me with constant water, ginger ale, and chocolates. It was so sweet- she didn't have to make sure I was okay, but she chose to our the kindness of her heart!"
Cons: "The cramped quarters. I had a very tall person sit practically on my lap the entire flight, as he leaned his chair back the entire time. It left no room for me to use the table for my laptop. I was fortunate that no one sat next to me on my first flight, but for the second one I was not so lucky – so I couldn't work on my schoolwork."
Pros: "Check in was fast. The crew was attentive."
Cons: "the food was ordinary."
Pros: "COVID safety measures"
Cons: "There was no in-flight entertainment via Gogo app / Delta Studio."
Pros: "The crew was amazing! The plane ride was smooth!"
Cons: "You should load the plane from back to front since everybody exits the plane from front to back. It is simple school bus rules"
Pros: "Flight was smooth and short"
Cons: "The entertainment system kept resetting over and over throughout the flight. And drinks were served late in a not so comfortable temperature cabin. But everything else was ok"
Cons: "Excellent service"
Pros: "All good."
Cons: "Service and crew at JFK was horrible! Worst I have ever been around. Staff could not have cared any less"
Cons: "delays, delays yuck"
Pros: "Free movies"
Cons: "Bad food, cramped seating, slow food service"
Pros: "crew was amazing"
Cons: "there was water leaking from window during landing and the food was not hot and was just bland and uncooked"
Pros: "The on board food was amazing, nothing like I’d ever had on a plane before. I was also pleased with the choices for entertainment."
Cons: "The seat was not comfortable in economy. I could not sleep and there were no air vents. Every time I tried to rest my head on the seat in front of me the screen would turn on and get super hot. I wish there was a cover or something you could turn the screen completely off."
Pros: "Crew was good. As always not enough leg room if you are taller. Resent having to pay extra for more leg room."
Pros: "The crew was very friendly and helpful. With the plane full they managed to serve all with smiles on their faces and solved all problems, including cabin luggage problem."
Pros: "What did you like? Decent meals, no charge for cocktails, blankets, pillows and head sets for everyone, friendly flight attendants, excellent entertainment options."
Pros: "The ctew was awesome, super sweet and very acomodating"
Cons: "Its a flight to WV (my birth place).... it is what it is... smll planes, tight quarters and people who don’t get any of that and are not happy anout any of it"
Pros: "Everything was nice"
Cons: "The price"
Pros: "The food was amazing. The entertainment system was fantastic. The crew was lovely."
Cons: "The small bathrooms"
Pros: "No delays..arrived early"
Cons: "Restrooms were dirty"
Cons: "Delta seems to be running their interiors much hotter then ever I can recall. This flight was hot enough to drench my shirt with sweat."
Pros: "Food was great Legroom was excellent Stewardess super nice Was able to sleep"
Cons: "No leg rest"
Pros: "Microphone in seat 31 E (isle seat) did not work. It has a short in it."
Pros: "Service on tme"
Cons: "Small plan"
Pros: "Very orderly."
Pros: "I arrived safely."
Cons: "We all were bused to the plane. And we all had to stow our carry on bags with checked luggage."
Cons: "Hassel about getting a visa to Cambodia. Refused to give me a boarding pass for 2nd and 3 rf leg of trip. Korean Air had no problems giving me yhe passes. Otter people had Delta boarding passes shivh they traded for Korran Aiir passes but the got better seats. Food was very good"
Pros: "This flight was spectacular! I loved how the flight attendants served with pleasure and delight! They are very polite and patient, especially with the children. I have never seen flight attendants work with so much compassion and joy!"
Cons: "This would have to be my best flight so far!"
Pros: "Good movie selection"
Cons: "Just about everything else was mediocre"
Cons: "Flight was late to arrive and late to depart. Not many passengers but no service."
Pros: "Great service, on time."
Cons: "Could not print subsequent AeroMexico flight segment boarding pass."
Pros: "Free entertainment, free coffee"
Cons: "WiFi not included."
Pros: "Flight was on time, flight crew was great"
Cons: "Seats weren't very comfortable and the iPod chargers were broke in 2 of our 3 seat row"
Cons: "Very easy and fast"
Pros: "Friendly service, comfortable seat, on time, no issues."
Cons: "I didn’t like having to pay for bags and headphones."
Pros: "Delta seats are comfortable and media ststem is good."
Cons: "Flight was late and the staff wasn't kind Neither at JFK gate neither on both flights. Looks like they are doing you a favor to listen to you when you ask them something."
Pros: "Love the free movies and individual screen, and the new seats are more comfortable"
Cons: "That it wasn’t 1970, with full meals and more leg room"
Pros: "Good food and movies. Comfy seating with plenty of room."
Cons: "no access to sky club"
Pros: "Good selection of free, in-flight entertainment."
Cons: "Our flight was delayed on the runway, but that wasn't the airlines fault."
Cons: "I'm a frequent flier and was treated poorly, seated in the last seat and last row despite paying more than $1,000 on ticket. Awful."
Pros: "Everything especially the snacks and in flight entertainment."
Pros: "The flight got us from Anchorage to Atlanta on time."
Cons: "No A/C vent controls for each seat. No reading light for seats. No flight attendant call light buttons were accessible. NO WiFI or video entertainment. Coach plus seats were just like the rest of coach, just in front of them. Seats would not adequately recline. The plane was still PACKED."
Pros: "Easy boarding. Due to bad weather they kept us well informed. One hour late but not their fault."
Cons: "A little chilly in the waiting are."
Cons: "The fact that my flight was delayed for the second time in the past week"
Pros: "Great service"
Cons: "No space."
Pros: "Crew was great. The video game quiz re knowledge of cities worldwide was entertaining and educational"
Pros: "Pretty much nothing related to the entertainment system... It is nice that you can play movies for free over WiFi on your phone or tablet (since the in-seat system simply didn't work...), but, bizarrely, the WiFi movie selection was different from (and substantially smaller than) the seat movie selection. What's that about? And the WiFi movie scheme is way more painful than it needs to be, requiring you "check out" movies using your web browser, then switch to a separate app to actually watch the movies. Clearly the product of a company mindset whose ONLY concern is "can we check some box", with absolutely no interest in "how can we delight our customers?""
Cons: "So we get the same entertainment system all these flights use: some ghastly totally non-optimized Linux setup that was rebooted three times during the flight, took 20 minutes for each reboot, and never worked correctly after any of the reboots. (The only movie my system would ever play was the very first one, and none of the on-screen controls worked. The seat next door could choose multiple movies, but each movie froze after 40 minutes). The amazing thing is: why don't they just install a damn iPad mini or Android equivalent in the back of each seat? Would be lighter than what they have today and would work FAR better. You'd need some co-ordinating/provisioning software to provide for OTA announcements and movie updates, but basically it's not that hard... At the very least, hire a Linux-head to optimize your startup scripts! It's just sad to see this 20 minute startup process (all dumped on the screen) with its constant repetition of time-wasting startup steps that just generate errors on this plane's particular hardware setup..."
Pros: "People are good"
Cons: "Flight delays!"
Pros: "The crew was really fantastic the service was very good."
Pros: "I liked nothing about my flight. It was like being waterboarded and held up for my money at the same time. How can you fit so many tiny seats on one plane. And then have 80 year old woman berate us if we as much as have to go to the bathroom. I understand that there is a profit margin,but treating people so poorly is a nice way to do it."
Cons: "The service, the tiny seats, the filthy plane, the gross food( why even bother?) the rude flight attendants and being told I was flying Air France when actually it was a horrible American carrier."
Cons: "More food choice and more snacks should avialable during flight time Both serving food is very bad"
Pros: "The crew was great. The sandwich was tasty. And, I loved the leg room!"
Pros: "Entertainment and food was good. Pilot kept good communication with passengers. Some of the inflight crew were nice and willing to help"
Cons: "Some flight attendants should show more willingness to assist and help passengers. Boarding was a bit messy plus they changed boarding gate last minute. Flight was delayed almost one hr"
Pros: "Really cheerful and friendly crew."
Cons: "They changed my seat just before boarding. Front lavatories are not usable by passengers behind the curtain."
Pros: "The crew was kind and attentive. The food and complementary drinks were satisfactory. There were many movie and television options."
Cons: "The lady next to me got into an argument and no one intervened to defuse it. Not sure what protocol is there. The seats reclined too far into my personal space making me feel uncomfortable."
Pros: "Flight left and arrived on-time. Flight attendents were pleasant and helpful. Food portions and choices were good, and Lufthansa is always generous with drinks. Good value for money on Lufthansa."
Cons: "Boarding was chaotic, as clear instructions were not given about which group was boarding when and where to line up. Also Lufthansa did not do a good job managing carry-on bags, so that it took way too long to load people and many bags were left over once overhead bins were full. Seating area is cramped in economy."
Cons: "My sun glasses were stolen out of my luggage !!"
Pros: "Flight was almost on time, boarding is always cumbersome but personel very helpful"
Cons: "Too many extra charges now, especially baggage. Breakfast was skimpy and no consideration for health"
Pros: "Lufrhansa is a fantastic airline"
Cons: "The seat pitch and width were too small."
Cons: "We weren’t able to take this flight because our trip to Salzburg ended up getting canceled! We had to cancel this one"
Pros: "Food was Good, flight was without much stress and a little faster to compensate for the delay."
Cons: "Delayed boarding, no announcements, long wait in line for boarding, repeated delays. Not the first time - Every tome I use this flight it is delayed and without clear information to passengers how much delay is anticipated. Announcements, even if they come - come not loud, simultaneous with other announcements - so impossible to hear. Scheduled gate is moved every time too."
Pros: "The staff was friendly and professional"
Cons: "The seats were too cramped, no chance to sleep on an overnight flight. In fact my back was quite sore from being cramped in the seat with no leg room and no under seat room for a small backpack. I’m only 5’2”"
Cons: "Because the one came in from London Got Delay And I miss my flight"
Cons: "After usual perfect service from Luftahansa, I noticed that my lagguage was opened and destroyed."
Pros: "Served sandwiches even though 1.5 hour flight."
Cons: "Slow and unorganized boarding. Crew was not outwardly friendly."
Pros: "Loaded plane from both ends, giving fast boarding time."
Cons: "Limited entertainment on this short flight."
Cons: "Waited an hour after boarding in the plane."
Pros: "Everything. Food, drinks and entertainment was great. The crew are amazing. Great flight. Pilot kept us informed of everything with delay of serving food due to turbulence."
Cons: "How long it takes you to get to Germany! But they have no control over that."
Cons: "I hated that the plane did not wait for me as I have been on plenty of airlines that have waited 5-10 mins to allow for these sort of things to be rectified. thankfully, Lufthansa and United booked me on a plane that left 5 hours later. they even bought me a 10 euro lunch. :), a pass to the , Luftanhsa lounge would have also been a good showing. I asked about this , but was gently denied. the help desk was gracious, which I appreciated. I had an entire row to myself on the United flight to DC, which softened the blow as well but the flight to Munich from IAD was great (2-28-18)"
Pros: "On time - although a long flight I didn’t see the time go by"
Cons: "professionalist from the whole crew"
Pros: "Food was good. Flight was on time, everything went smoothly"
Cons: "Ease and concenience"
Cons: "Boarding seamed inefficient. Loaded handicap onto separate vehicle in middle of us boarding, so it stopped our process. My seat didn't recline even though it had a button. No in flight entertainment?! At all... Got a crappy breakfast omelet that i didn't want to put in my stomach."
Pros: "Very comfortable aircrafts from FRA to FAR and back. Nice service, nice staff"
Cons: "The food becoming worse and worse each time.. I think it is better to Lufthansa to reduce price of the ticket and do not serve such kind of burgers.. Or improve the quality of food if they still positioning as the one of the best airlines."
Pros: "finally they changed the breakfast to include the sausages,,that pizza vegetarian was terrible"
Cons: "Due to repair aircraft equipmen, almost 1h delay my flight."
Pros: "food and drink very good, flight crew was very nice"
Cons: "boarding was very cramped ,flight was delayed , I lost my luggage"
Cons: "Boarding mix up, which was completely Lufthansa's responsibility, delayed my flight to Istanbul for one hour which caused my missing my connection with another airline. This in turn cost me the original flight and a new ticket purchase of at an exorbent price."
Pros: "all on time"
Cons: "seating very cramped"
Pros: "Boarding was fast Crew was polite"
Cons: "There was no entertainment on board!!!!!!"
Pros: "Flight was on par with other budget airlines. No frills means not having the extras."
Cons: "Paid for premium seat not really worth it. Less leg room and no convienent storage."
Pros: "Meals and service"
Cons: "Cramped seats"
Pros: "Lufthansa crew is generally efficient, polite, and professional."
Cons: "Wifi was slow."
Pros: "They didn't charge me for my surfboards which was great. It was my only check-on bag and under two meters and that should be free on every airline. Flight attendants were very nice and professional. I gave the food 5 stars based on other airline food, I'm not expecting restaurant quality at 37,000'. Movie selection was adequate for me, although I've seen some complaints in the reviews here."
Cons: "It was a little tricky checking in on my phone. The check email reminder didn't carry the info I needed to check in which required extra searching and copying and pasting. That experience could be streamlined. There was group confusion when being directed to board the plane on two flights."
Pros: "Nothing. Flight never happened."
Cons: "Lufthansa rebooked me on BA, and stripped away my Premium Upgrade seating, giving me economy, an aisle seat next to a bathing-challenged male. It was disgusting and re-injured my leg wound. I AM OUT SIX HUNDRED DOLLARS BECAUSE I HAD TO PURCHASE A TICKET UPGRADE TO GET HOME. RIDICULOUS. I MIGHT SUE."
Pros: "Flight attendants pretty good. Got lucky with one of the only 2-seater rows in the back of the plane. Good entertainment options."
Cons: "I'm only 5'2" (157cm) and slim but could barely move in my seat, and if the person in front leaned seat back, it was terrible. Food was lame, really salty and they did not come around with water enough."
Pros: "I was very pleased by this flight, all good or excellent."
Cons: "I have nothing negative to say."
Pros: "Lufthansa has us on a short connection in Munich. But instead of bumping us like Air Canada, which does not care about customers, Lufthansa got a little van for our family of 5, took us through expedited passport control and helped us reach our flight. They have done a superb job and it is great to see an airline that has a very capable ground crew as well as air crew. Lufthansa made us feel like they cared about us and trust me traveling with three kids under 6 we very much appreciated it and they will have our return business!!"
Cons: "Small plain and food was very bad"
Pros: "Service confort timimg"
Pros: "Fast boarding, on time"
Cons: "Too cold in plane, announcements too loud"
Cons: "I didn't make this flight because of the reasons mentioned above."
Pros: "When we fly Trans Atlantic, we always hope it will be with lufthansa! Sometimes they use united as a carrier and it us never as good as lufthansa!"
Pros: "We got there"
Cons: "Seat back entertainment? What a joke! It was like watching a movie on a Motorola Razr (or my old Ericsson flip phone). Surly old battle axe sky waitresses. 90s vintage plane interiors. Need I go on?"
Pros: "The crew was great"
Cons: "We were told when we checked in that there would be no food on the flight, but they would give us a voucher for future use to be issued in Frankfurt (not in Morocco where we could have used it to buy lunch). We never received a voucher. Lufthansa also lost our luggage. We arrived home on Friday and didn't get our luggage until Tuesday. At least we did get it and everything was there."
Pros: "The BOS MUC leg is operated by Lufthansa by one of their new A340-600 aircraft. This is a fantastic aircraft. Great seating. Good monitor quality. Good sound quality. Overall, my favorite jet. Premium Economy on Lufthansa a good value."
Cons: "Costumer service was really BAD crew was really bad I asked one of stuff that get some drink she said ok but when she was saying ok I got that she was not going to bring it anyways couple of time I try to even eye contact and with voice I said excuse me but she didn't care She was keep passing my seat I was really upset and thirsty"
Pros: "Staff in Germany very friendly"
Cons: "Ground stuff in turkey could be more friendlier"
Cons: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"
Cons: "Very nice crew and great food"
Pros: "Information sharing by pilots and crew. Economy class leg room is good."
Cons: "All good up to the level"
Pros: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."
Cons: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Pros: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"
Pros: "The flight crew was so friendly and the food was really good."
Cons: "They left my bag off the plane. Ridiculous."
Cons: "The plane was very hot"
Pros: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."
Pros: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Cons: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"
Pros: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Cons: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."
Cons: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."
Pros: "The crew was amazing and the food was great."
Cons: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
Pros: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Cons: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."
Pros: "Crew was in a festive mood, the meal was unexpectedly delicious"
Cons: "Seats ok, but could be more comfy"
Cons: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."
Pros: "We got to Amsterdam on time"
Cons: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"
Pros: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Pros: "Crew was very friendly. Nice that wine was served without charge."
Cons: "Announcements from the cockpit were hard to hear. Food has been better in past."
Pros: "The service"
Cons: "The seats"
Pros: "Flight crew very nice"
Cons: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"
Pros: "Crew was awesome"
Pros: "The staff tried to help me when it was evident we would not arrive on time"
Cons: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Pros: "punctuality of boarding and flight time"
Cons: "attitude of crew in business class: no sense of true hospitality"
Pros: "Crew was great, very nice"
Cons: "Not enough legroom"
Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Pros: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Cons: "No complaints about anything."
Pros: "Comfort was better than on the previous Dash-8. Food was OK."
Cons: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Pros: "Great food"
Cons: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."
Pros: "Great on board service from a very professional crew."
Cons: "Can't think of a thing."
Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Pros: "Wifi on Board"
Cons: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."
Pros: "I got some rest"
Cons: "unable to charge my phone or watch movies"
Pros: "Very friendly service!"
Pros: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"
Pros: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Cons: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Pros: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"
Cons: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
Pros: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Pros: "The staff was fast and curteous."
Cons: "There is not anything to complain about besides the usual discomfort of travel."
Pros: "Food and drink service"
Cons: "Boarding pass facility"
Pros: "captain was great."
Pros: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"
Pros: "Short flight friendly crew"
Cons: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."
Pros: "They were nice, rushed through beverages, but since it was a short flight that's understandable."
Cons: "The top cushion on the seats could be less bulky."
Pros: "Seating and leg room much better than Ryan Air!"
Pros: "It was short and with friendly staff."
Cons: "No complimentary refreshments."
Pros: "Everything except the food"
Cons: "The food."
Cons: "Late - again!"
Pros: "Crew was amazing, someone had found my passport and turned it in to a crew member."
Pros: "Check in was a breeze with all so helpful. Cabin crew very pleasant. Very comfortable on time flight."
Pros: "From check in to security to boarding everything was smooth with no waiting. Thanks for a great flight."
Pros: "Everyone was helpful and pleasant to talk to"
Cons: "Online check in did not work. Could not check in and get seats until boarding in London"
Pros: "Premium economy seats in front of the bulkhead from Charlotte to Dublin were very comfortable and worth the extra price."
Cons: "NO complimentary drinks or snacks. Seats are bolt upright. Not comfortable."
Pros: "Shannon is a very easy airport."
Cons: "I was unable to get my seats assigned from America. I had to go to the Aer Lingus desk when I arrived to get seat assignment."
Cons: "Paying for soft drinks"
Pros: "took off early once they had accounted for everyone, and arrived a little early too."
Cons: "While I didn't have to check my bag on the first longer flight, I did have to check it on the connecting flight which delayed me somewhat in getting into the city of London. Not awful, but strange... Free-for-all when boarding, not nearly as organized as it was at JFK."
Pros: "The efficient flight but no drinks or snacks w/o purchase"
Pros: "I thought the staff were more friendly this time around."
Cons: "Paying for inflight drinks. All US airlines provide FREE complimentary drinks and snacks. Seemed in poor taste to charge for such things made the airlines appear cheap."
Pros: "On time"
Cons: "We had to spend $1000 on tickets because Kayak DID NOT book us on the flight we had a confirmation for"
Cons: "Nothing! All was great"
Cons: "They lost our strollers which put us into a really difficult situation, since we had to carry our two toddlers + our infant during the 5hour connection time in LND."
Pros: "Not a lot"
Cons: "Flew Aer Lingus twice during our trip and not impressed. Disorganized, late, confusing check in to the point we almost couldn’t check in, and very rude staff from check in to air hostess. Ryan air was better"
Cons: "Extremely uncomfortable. The seats were too close together and not enough room, but overall the airline is great. Will travel with them again, but will travel business class next time."
Cons: "Could not check in on-line from Dublin on either Air canada or Aer Linguis websites. Time to sort out this long-standing problem"
Pros: "Boarding went quickly but there was no discomfort on the plane. Staff was friendly and efficient and they made an effort to take off and arrive early to our destination."
Cons: "Nothing, excellent trip"
Pros: "Timely and efficient - no delays after the holiday"
Pros: "Arr Lingus flight from Dublin to London was fast and efficient. Cabin crew very pleassnt. Flight took off a bit early and landed even earlier. Great job!"
Pros: "Was part of my international flight"
Cons: "Was part of my international flight"
Pros: "Ahead is schedule"
Cons: "Even had to pay for coffee"
Pros: "Does not apply"
Cons: "Does not apply"
Pros: "short and uneventful...friendly staff!"
Pros: "Passengers were spread out. Empty seat between each of us"
Cons: "I am tall and I find the rows too close to eachother"
Cons: "Paying for beverages seemed a bit much."
Cons: "Bags got delayed by a day."
Pros: "I loved the electronic checkin and the quick bag drop. The crew were also very nice."
Cons: "Custom made bike box erroneously classified oversized, but they didn't charge for it so ok"
Pros: "Flight was nice and was told when there would be turbulence"
Cons: "Boarded/left 20 minutes late"
Pros: "Journey was good"
Cons: "Air lingus checked on my bag under someone else's name, now I am stuck in San Diego with no luggage and no answer as to where my bag is, very disappointed"
Pros: "I love this airline. I have a few suggestions below if you care to read them."
Cons: "You could offer small bottles of water as a courtesy. Online check in was difficult to navigate and ultimately unsuccessful. There was not a roamer person in baggage check in area to assist those with language barriers or even electronically challenged people which delays the process."
Cons: "Airline lost my luggage..."
Cons: "Seats don't recline. Didn't tell all snacks and beverages were not complimentary"
Pros: "Good connecting flight. On time."
Pros: "Good flight. No problems during check in. Flight left and arrived on-time."
Cons: "No issues."
Cons: "I'm soooo upset about the service after my flight canceled. 1.the staff ignored me when I asked if I could have a VIP to rebook my tickets earlier because my mom got cancel and was going to do the surge . But he went away and never came back, no any response of YES or NO. 2.I don't know why the airline company still need 11 hours to rebook the tickets with all our flight information and our passport liscen numbers already , making us waiting till 3 am at the airport. 3. I asked my boyfriend to talk to the staff on phone, and the staff told my BF that he didn't know my English was not good. I said to him loudly that I had told him , but the manager besides said "don't shout at my staff"to me, even without asking me what happened . I don't think that was a good attitude for the service department, especially to a foreigner. My email address is Chentongtong@wku.edu.cn"
Pros: "Preferential seating, though I had to pay for it."
Cons: "Having to pay for a cup of tea."
Cons: "Airline lost my luggage."
Pros: "Service was good"
Cons: "Seat in the middle... Delayed in the flight... Miss our connection... And baggage delayed too..."
Cons: "Our clothes and baggage wet with beer. Three days of holiday ruined trying to get clean clothes and unsucessfully to remove smell from luggage."
Pros: "The fact that I could charge my i phone..."
Cons: "The lax attitude to service and customer satisfaction there was a problem with the entertainment system, took over an hour to get attention... But no positive resolution..."
Pros: "Very polite and helpful."
Pros: "The planes were comfortable and the online and airport check-in process goes smoothly."
Cons: "Not even water is available to passengers. And flight attendants must shill to SELL food perfumes and merchandise during the entire flight. It seemed very unseemly that professional flight attendants were forced to behave in such an unprofessional manner. Sell, sell, sell is their job on Aer Lingus."
Airlines flying from Fargo to Europe have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Fargo to Europe
Masks required on board, masks provided on flights from Fargo to Europe
Social distancing seating
Middle seats unavailable to book on flights from Fargo to Europe
Testing for antibodies, testing for symptoms for flights from Fargo to Europe
Waiving of change fees. Search flexible flights from Fargo to Europe