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RSW - JKT

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Fort Myers (RSW)
Jakarta All airports
Sun 5/16
Sun 5/23
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Top 4 airlines serving Fort Myers SW Florida Intl to Jakarta

Scores according to KAYAK customer reviews

8.7
Japan Airlines
Overall score based on 4,498 reviews
8.9
Boarding
8.6
Comfort
9.0
Crew
8.5
Entertainment
8.4
Food
Airline reviews

Pros: "Professional and friendly crew. Food was excellent"

Pros: "Crew was professional and friendly"
Cons: "Continuous improvement"

Pros: "I paid extra to get bulkhead seat. But the monitor won't stay up. So I asked for help. Flight attendant used duct tape for both my monitor and the one next to mine."
Cons: "My boarding pass was marked with SSSS and I was subjected to another security search at the gate in NRT! They laid out all my carry-on stuff in 2 long tables and swabbed both my hands. Then sent me on my way, leaving my passport on the table. Good thing I had the presence of mind to look for it!!!"

Pros: "friendliness"
Cons: "food"

Pros: "Lots of Leg room"

Pros: "Perfect service, never had a more pleasant and attentive crew"
Cons: "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"

Cons: "Flight attendants"

Pros: "On time. Boarding was great. Flight wasn’t full so plenty of room to stretch out."

Pros: "Standard JAL. No hassles, nice, clean, friendly. Makes Hawaiian airlines look so Bad!"
Cons: "N/A"

Cons: "Missed flight due to medical emergency"

Pros: "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"

Pros: "We had a 4,5 hours delayed.. :("

Pros: "On time Cleanliness"
Cons: "The food for people with special needs is horrible Most of the staff has poor communication in English on international flights"

Pros: "Really nice crew, the flight was great."
Cons: "I think the food made me sick. It could have been the long journey but 1/2 hour after I ate it I felt really sick."

Cons: "Selections of movies"

Pros: "The flight attendants were first class."
Cons: "A small snack would have been nice, even a small bag of pretzels. Anything."

Pros: "Able to accommodate many dietary requirements and friendly crew"

Cons: "Flight was delayed by 3 hours!! No info was given why until we got on the plane. We did not know if the flight was going to get cancelled and if we need to make other arrangements."

Pros: "Customer service was really good"
Cons: "The food always makes it hard to eat anything the next day."

Pros: "Fantastic service, excellent food, state-of-the-art entertainment, always on-time and professional."
Cons: "Older plane had extremely uncomfortable seats for the lengthy flight (over 7 hours). Shorter flights of 3 hours or less would have been fine."

Cons: "Everything was great!"

Pros: "Movie choices"
Cons: "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"

Pros: "Loved everything including entertainment selection and all the snacks left out as self-serve throughout the flight. Left and arrived on time from JFK to Narita"
Cons: "I'm picky about food and preferred the food to Tokyo on ANA to JAL. However, I take some responsibility for not making a special request pre-flight. I will do so for trip home."

Cons: "Great airline great service. Haihly recommended"

Pros: "Very warm attendants Excellent food for the price paid Highly professional crew Efficient boarding and ontime takeoff"

Pros: "Nothing at all"
Cons: "I purchased a flight through one of the participating vendors on kayak for a major airline and accidentally chose the wrong departure date. I never received a confirmation email and therefore missed the flight. I understand and take full responsibility for booking the wrong departure date but when I tried to change it after missing the flight I was told that the airline policy was to charge a $300 change fee plus $30 for the third-party vendor. Because this was booked as a round-trip this vendor was attempting to charge me $330 plus the full price purchase of a new ticket as the "change fee". For some reason I was unable to explain to the person on the phone that it made no sense for me to pay full price for a ticket plus give that vendor an extra $330. I was forced to eat the entire round-trip ticket and of course save $330 by just hanging up and booking a new flight. I have course book a new flight directly with the airline. I could not even fly standby on the next flight with the airline because they told me they were unable to assist me in anyway because I booked through a third-party vendor. There were plenty of seats available on the next flight and I would've been able to fly standby had I purchased directly from the airline. Never again"

Pros: "Japan Airlines still provides all the services to make for a comfortable journey. The airline staff are excellent, the food is good and there are no bag fees."
Cons: "I did not like that we could not book our seats until 72h before departure."

Pros: "Excellent service. Flight attendants are consistantly helpful and friendly."

Pros: "Comfort"
Cons: "Food can be better."

Pros: "Crew service is adequate. There's not much to complain about. Also I like they always put extra stuff on a table in the back, in case any passenger want to get extra between meals."
Cons: "The aisle is getting narrower and narrower. I sat by the aisle, and my elbow sometimes got in the way inadvertently or unintentionally."

Pros: "Everyone on the flight was very nice and helpful. Food was excellent! There were a lot of choices of movies to watch. It was probably the best flight experience I've ever had and I travel overseas quite a lot. If I ever get the chance to fly them again, I will. Great service and outstanding experience."

Pros: "This was my first flight on JAL. Their customer service was especially good for English speakers. The food on the plane was good, but geared toward the Japanese customer. I must say that it was tasty, but unaccustomed to my palate"
Cons: "I think it would be good to put more food that is geared to a more international palate."

Pros: "My flight was on time everything went perfectly and there was nothing I could've done better everything is great."
Cons: "i'm kind of tall so I would've liked to of gotten to see with more space especially since there are more seats on the plane available. But other than that my flight was good and I was happy that everything went according to plan."

Pros: "The space, the courtesy of the staff, the food. Loved the noodle breakfast."
Cons: "Could not understand the announcements ... what a thing to "complain" about. Could not choose out seats online."

Pros: "food was great flight attendants are courteous and reliable"

Pros: "Food was quite good."
Cons: "They did't speak English even though I am not Japanese. They spoke Japanese to me so, I felt little bit uncomfortable."

Pros: "The seat have enough legs room,I'm 181cm usually feel uncomfortable when I take airplane to somewhere, however Japan Airline offer really good service and comfortable seat."

Pros: "excellent seat space, friendly flight attendants, would fly with JAL again."

Pros: "I forgot to make prior arrangements for a special meal due to allergy concerns. I notified the crew onboard, and they were attentive to my issue and helped me avoid certain foods which may cause an allergy attack."
Cons: "The seats felt very dated and uncomfortable. The entertainment options were very limited."

Pros: "Flight attendants and ticket agents were very nice and helpful."

Pros: "delicious meals with good drink selections. cabin crews were nice and have smiles on them all time. I saw crew provided excellent services to a young mom traveled with 1 kid and 1 infant with her mom on board throughout the whole flight which were impressive."
Cons: "I believe the air line cut down snacks between meals (my flight were 13 hours) which was little disappointed. Restrooms were not as clean as before although they were way better than other airlines. Crew's English speaking still need improvement. Please keep up the good works! I will flight JAL again soon."

Pros: "The stewardesses were wonderful-kind, considerate and hardworking. They gave us constant attention offering drinks. I would love to travel with them again!"
Cons: "Nothing- I'd fly with them anytime."

Pros: "Everything"

Pros: "The aircraft was clean and boarding went smoothly. The flight was late but the staff seemed courteous, polite, and apologetic for the delay."
Cons: "I thought I had ordered a vegetarian meal when I booked the flight roughly 1.5 months prior to my trip. However, when the meal was being served, there was only a chicken or pork option and my vegetarian meal had either not been properly booked or had been forgotten. When I informed the staff, I was asked to show proof that I ordered a veggie meal. I could not pull up my email confirmation as we were flying and there was no internet access. I had to lug my bag out of the overhead and search for a print out confirmation. I had not come prepared with the "evidence" the stewardess wanted. While the staff tried to be polite, I also found them to be quite rude, demanding that I produce evidence. Could they not have simply given me an extra salad without all the fuss? I felt I was being treated as a criminal for requesting a veggie meal that had, unfortunately, not been recorded in their system."

Pros: "fine food, the pilot handled a typhoon like a pro"

Pros: "The schedule was convenient to get to Tokyo quickly Check in was fast"
Cons: "The food was more "modest" than I'm used to, but my expectations aren't high"

Pros: "Good solid flight on a relatively comfortable plane"
Cons: "Narita seems to have had delay problems as of late. What should have been a short flight was extended over 40 minutes on the runway. Not the airline's fault by any means, but I'd recommend looking for flights through Haneda if you're passing through Tokyo."

Pros: "An airline that thinks about consumers and then delivers a premier experience. Fly no one else to or from Japan."

Pros: "Most courteous check in. Boarding was a breeze. Great in flight service and lunch. I always look forward to a flight on JAL."

Pros: "no"
Cons: "respect"

Pros: "I would have appreciated that with ALL required paperwork, my stay at check in point would have lasted a little less than two hours I spent standing and waiting for a feedback."
Cons: "Updating clients and offering a seat if it’s a long wait could have improved the situation. It is on reception that the business gets its impression. Thanks."

Pros: "Same as before"
Cons: "Same as before"

Pros: "No WiFi in most of the flight duration"

Pros: "Nothing as such"
Cons: "Was in 9D both USB power and touch screen not working ."

Pros: "The crew was very cheerful and helpful even though I was puking my guts out on a long flight with a lot of turbulence"
Cons: "It was an insanely long and pukey flight. The airsick bags have this seal that you have to tear off before you can open it which my son discovered a little too late."

Pros: "Food"

Pros: "Everything is perfect"

Pros: "Friendly and beautiful crew (specially one air hostess) lol"
Cons: "too long flight"

Pros: "There was a flight attendant that this was only her second flight. She was amazing. Really enjoyed the service."

Pros: "The Service is always great, entertainment system is great and the food is even good."
Cons: "I liked everything!"

Pros: "Service was fantastic as usual for me however it seems women are not treated equally service wise as wife on all 4 legs did not get all the things i was afforded. Lighting, pajamas, bed mattress, meal choice queries etc"
Cons: "The need to pull out boarding passes multiple times-like 6 times- and having to be screened Twice. To even buy some mouthwash i had to show boarding passes. Ridiculous"

Pros: "On time, fairly good food, good entertainment system."
Cons: "Very cramped seating when the flight is full. We're told to stretch our legs, but there is no place to walk or even stand."

Pros: "Snacks and the crews on board"
Cons: "The crews in the airport, not friendly. They dont even smile!"

Pros: "Crew was excellent."
Cons: "Food."

Cons: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."

Cons: "Everything !!!"

Pros: "Great crew, as usual."
Cons: "Ugh, The seat in front of me had some box taking up 1/4 of my leg-room. I get that the box probably contains some crucial equipment, but can you at least round the edges so I can lay my leg against it without cutting off my circulation to my foot? Other than that, typical Qatar luxury (as much as you're gonna find in coach)."

Pros: "Flight schedule in time."

Pros: "The flight crew are all amazing and provide excellent customer service."
Cons: "No complaints."

Pros: "I took advantage of the upgrade offer, and it was well worth it."
Cons: "Too many mosquitoes, but I'm not sure how they could have stopped them coming on board."

Pros: "The flight attendants waited for me at the gate since customs was backed up. They saw me running and told me it was ok. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"

Pros: "Checkin crew was rude and was not at all respectful"
Cons: "Checkin crew was rude and was not at all respectful"

Pros: "Very unfriendly and non cooperative ground staff. They treat different colored people differently"
Cons: "Staff looks down at Brown skin"

Pros: "Very friendly service!"

Pros: "Food was better. Seating was comfortable."

Pros: "The lack of passengers on this flight gave me an amazing amount of room. Really makes the flights enjoyable when I can spread out."
Cons: "The food could use some work. The quantities are perfect. But the quality is definitely lacking"

Pros: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."

Pros: "Friendly staff. Good food."
Cons: "Unlike my flight from US to Qatar, this flight was outdated and their video streaming touch device was old."

Pros: "clean airline, modern airplanes, good food, friendly service"
Cons: "Nothing not to like. Spacing between seats is a little tight for med-tall passengers. Food service was slow. few/Infrequent additional beverage & snack visits."

Pros: "The staff"
Cons: "As always the space"

Pros: "Clean. Friendly staff. Good food. Good entertainment."
Cons: "Small cramped seats."

Pros: "Have flown emirates and etihad business - now sampled the best by far. Qatar's a380 was incredible but the a330 on wind leg whilst not as nice was mademupmfor by the best crew I have experienced ever - WOULD NOT HESITATE TO FLY AGAIN"
Cons: "The Oryx system lackedmin recent movies ....that's the only complaint"

Pros: "Boarding, the welcome on board, the food choice and quality were all excellent. The seat was comfortable and I got a few hours sleep. The entertainment screen was big and clear, and the choice of films was good."
Cons: "The choice of films and tv programmes, was good, but before watching each one i chose, I had to endure a couple off minutes of an advert- the same one every time."

Cons: "We landed 30 minutes late, with no explanation - even though we took off on time. Even with a short dog leg over Iran, we should have been able to make up any delay over an 8 hour flight"

Pros: "I wish this airline had more service within the US!! This airline is impeccable. We flew 16 hours from Doha to Miami and it was amazing. At the airport in Doha the flight representative went above and beyond to accommodate better seating for myself and my son. Luckily it was not a full flight and lots of the passengers had plenty of space. The staff is VERY friendly and VERY professional. I will definitely be giving this airline my hard earned money in the future for reservations as much as I can!!!!"
Cons: "Not one thing!!"

Pros: "Flight attendants were very efficient and really took care of us."
Cons: "given their were three food choices, most often what we wanted wa almost always not available even if were in the first rows to be served."

Pros: "Left and arrived on time, meals were above expectations."
Cons: "Difficult boarding procedure."

Cons: "I had 2 checked in luggage, and both TSA lock on it was cut. Since it was TSA lock, I do not understand why both locks were cut instead of being opened with the international key. it cost me 10 USD it for the locks."

Pros: "SPECIALLY THE CREW SERVICE EXCELLENT"

Cons: "No upgrades. Worst flight."

Pros: "Excellent service on all 6 legs of the itinerary. Great selection of food and wine and entertainment. Superb seating layout in business."
Cons: "Frankly nothing!"

Pros: "Business class is top notch in Qatar airways. From the moment you get in the Business Cabin, you start feeling the great service onboard. The crew is great, the seats are very comfortable, and the food is very tasty along with the wine pairing. Overall, the experience was well worth it!"
Cons: "The problem was the boarding in Miami International airport, it was quite disorganized even for business class, but more so for economical class."

Pros: "Qatar airways always seems to handle busy flights and crammed seats calmly, efficiently and on time. It's a long haul - 16+ hours, and if you have to go economy as a 6 foot tall person, their seats recline well, seemingly better than many. You have to plan your long layovers, and they do offer assistance with hotel transfers, but they don't advertise this very clearly - so do your homework before flying!"

Pros: "Seat and space"
Cons: "Food was pathetic."

Pros: "Food"
Cons: "Entertainment. Not all films have subtitle"

Cons: "We normally fly business class, but this was a quick side trip so we settled for economy."

Pros: "On Time good service"
Cons: "Serving alcohol on board"

Pros: "Food, service, staff at the counter"
Cons: "Cant think of any"

Pros: "I travel from Sydney to Europe (UK and Greece) regularly. My experience with Qatar airways was fantastic: I highly recommend it. First of all, the travelling hours are a bit shorter (compared to travelling via Singapore or Hong Kong) probably because of the geography of the cities/connections and the corresponding flight times between Athens-Doha-Sydney. The aircraft was exceptional (I believe it was Airbus A380). It was a double-deck, wide-body and four-engine jet airliner. Cabin and economy class seats were very comfortable and more spacious compared to other aircraft. There was minimal turbulence, which is partially due to the type of aircraft: at least this is my understanding. The aircraft also had wi-fi (complimentary for the first 15 min) and one was allowed to use the mobile phone during the flight (except during take off and landing times). The flight attendants were absolutely amazing. Also, the crew was very understanding and friendly with children. Food was also excellent and in good portions. Overall there was high tech aircraft, excellent service and no delays. I will choose it again in the future."
Cons: "On the downside, I had a problem with my entertainment device during the whole flight: there was no sound, so I was not really able to watch any movies/TV.. The flight attendants tried to sort it out, but it was not possible. They kindly brought complimentary magazines and drinks/snacks, however it would have been much preferable if I could watch a movie or if free wi-fi was offered for the whole flight, as compensation.. My understanding is that this was not an option, due to problems providing free password..."

Cons: "Love it! Next time, I will for sure buy tickets from Kayak"

Cons: "Nothing"

Pros: "Crew was good, flight was on time."
Cons: "They could have given the amenities, which I think they forgot"

Pros: "The food was amazing. The entertainment selection was borderline ridiculous—nearly too many choices!"
Cons: "The plane was too hot during boarding and again right before landing. It was really hot in Dubai so I understand why it was hot initially, but unsure why it became warm before landing."

Pros: "v cooperative crew & helpful"

Pros: "Amazing flight and service. Would fly Emirates all the time if I could."

Cons: "So many people were ill near me and the 14 hours of journey was crazy with such curcumstances around you.Those people should not have allowed to board"

Pros: "Service"
Cons: "Nothing"

Pros: "Food"
Cons: "Seat is not comfortable."

Pros: "I like the most........ very comfortable take off n landing .... special compliments to the captain.... I specifically told this to an airhostess"
Cons: "Everything was good"

Pros: "Very efficient. Fab selection of movies."
Cons: "I am lacto vegetarian but my only option was vegan. Second meal was a banana and some tired bits of pepper and carrot. Surely an airline like Emirates can offer a meat-free option!"

Cons: "Crew staff"

Pros: "A bit of delay, high traffic. New MCT airport is much better than before."

Cons: "cabin crew's service - men far behind women esp.when serving food. Not up to the mark."

Cons: "I thought I had paid for window seats."

Pros: "Flying on economy Emirates was a fantastic experience. It should be the industry standard."
Cons: "The entire experience"

Cons: "in-flight staff were not polite, pushing past passengers without any word; such a disappointment as I expected much higher standard of service and courtesy. Nothing beats Singapore Airlines."

Cons: "My original flight was delayed so I needed to book for a hotel in manila and need to rebook my connecting flight from christchurch to queenstown. Supposedly, the airline company should offer a reimbursement for all my additional expenses. Vey inconvenient on my part."

Pros: "Liked the Legroom in the Aircraft. Very roomy and nice Recline Chair. Food was O.K."
Cons: "My 1 Bag was open. Lost few items. Not satisfied the luggage was handled by the crew. Overall Dissatisfied due to Bag was received in open condition. @ Amdavad Airport found issue by Crew but didn't take good care of it."

Cons: "Was not told that my luggage was on a weght system and not a piece system for a n international flight. I ended up paying $249 for my extra suitcase that weighted 25 lbs and it was only a 2.5 hour flighr!"

Pros: "The over all flight"
Cons: "The long delay of 13 1/2 hours."

Pros: "Entertainment; Food is ok"
Cons: "Despite premium price, seat selection not available unless you pay extra; Family of 4 dispersed and given only middle seats except one aisle seat;"

Pros: "A380! Overall is good. I liked a bag of accessories including eye mask and socks."
Cons: "In flight food in Arabic style, my brother didn't like much of that styled food. But I'm OK with it. They provided light meal ( "pide" lamb/veggie filled bread or choice of fruit). The veggie pide was a bit weird. But overall, the food was not so bad."

Pros: "Excellent service by staff.Food is superb. Overall happy experience."

Pros: "The flight was excellent and the service was awesome I can say that I liked the flight and it was comfortable Thanks flydubai"

Cons: "The seat was broken and wouldn't recline. Very uncomfortable 8+ hours"

Pros: "Smooth ride. Great food."
Cons: "Slow boarding started later than expected"

Pros: "Very helpful, attentive staff who made the flight as pleasurable as possible for us. One of the staff helped me switch from the full row I was in to an empty row which made the long flight so much more comfortable."

Pros: "A380 is a great airplane. More specs for legs. Comfortable seats. Good choice of movies (different languages). Great crew"
Cons: "Meal was good but I had more from Emirates. It was night flight and light worked within the flight."

Pros: "Plenty of room even in economy. Good food for a plane. Very friendly"

Cons: "Emirates should have contacted me about my missing bag which they didn't contact me yet. Not sure where my bag is as of now"

Cons: "Too nosiness to hear movie"

Pros: "Best upper class flight ever!"

Pros: "I enjoyed the attention to detail and the overall friendliness of the staff."
Cons: "During the boarding process, there was little control and it ended up becoming a mad rush involving all zones to just to get on the plane."

Pros: "First time on Emirates. Can definitely see why the company gets such high ratings. Crew very efficient and accommodating. Food was better than I expected. Especially the smoked chicken salad. I would have ordered that in a restaurant actually. The flight was long but not the seat not uncomfortable. Would try them again."

Pros: "The crew and flights were very good,I could not find any fault with them."
Cons: "I require assistance due to a spinal injury which makes walking and standing difficult but not impossible. When we arrived at Dubai I was told my name was not on the list for assistance even though I had been taken to the flight in a wheelchair and informed check-in and flight crew. The Emerates assistance people made it seem as if they were doing us a favour by assisting us,made us stand around waiting for a buggy then for the train at no time did they show any respect or compassion for the people they were supposed to be assisting."

Pros: "On time departure"
Cons: "No food at all, the same flight in the other direction had food."

Pros: "overall I was comfortable. My food was good."

Pros: "- almost nothing - They arranged vegetarian food on demand."
Cons: "- Repetitive food - No one turned up when called for assistance. - late service"

Pros: "The entertainment options are excellent and legspace on the aircraft is good."
Cons: "For a 14 hour flight there are no water bottles provided. You need more than the couple of cups of water provided on the flight, and it is not practical to keep on asking for more water from the crew. Quality of food (Asian veg) was not very good."

Pros: "In my way to Dubai, I asked the gentleman not to put me in the middle, when I get in found myself in a middle row middle seat. Food choices chicken, steak, and stuffed zucchini all are nasty. Also, I was told that business class luggage comes out first that wasn't true on both leg of the trip. Also, I wasn't told that I have a lounge to hang out until the boarding time. In my way back it was same exact food menu service is mediocre at best very demanding flight attendants. Also the luggage came out towards the end . I told my friend I travelled with that this would be my last time to use Emirates airline"
Cons: "The flight being on time"

Pros: "Emirates business class is excellent."
Cons: "Cannot think of anything to complain about."

Pros: "Everything.Comfortable seats very friendly and accommodating staff.Prompt limo service to and from airport.No hassels"

Cons: "Be sure to take your own water bottle with you on this long 14 hour flight. Both directions it seemed that the company approach to beverages was to serve as little as possible, perhaps to keep people out of the bathrooms. But the cabin air was so dry I could barely swallow at times one way drinking only what was provided, but the other way I noticed that my jet lag was greatly reduced when I carried and consumed an extra liter or two above what was provided. At one gate the security crew asked me to dump my water, but I had a small empty bottle with me that I could fill up at the spigot near the bathroom on the plane as needed."

Pros: "Excellent service and attention, good food, new plane with better air circulation and space"

Pros: "Hospitality"
Cons: "Free Internet quota gets vanished without even using it much. This quota should be increased."

Pros: "Kind flight attendants food."
Cons: "Too crowded."

Pros: "Great Service! Will highly recommend to others!"

Pros: "Movie selection was great, crew was fantastic, lots of leg room for economy class"
Cons: "Could have used a little more water over 9 hour flight"

Pros: "All"
Cons: "Nothing"

Cons: "Comfort and food."

Cons: "No beverages were available to even purchase!"

Cons: "The plane was completely packed despite the COVID pandemic. A stranger sat next to me on the plane (distance of about 6 inches, not 6 feet). What social distancing? And yet they conveniently said no food/drink beverage for safety reasons. Good way for the airline to save a few bucks. Other airlines (like JetBlue) block out adjacent sears and give snacks in individual bags but this... I flew several times since the pandemic began and this was by far the worst. What a joke of an airline. Never flying them again"

Pros: "Attentive and very polite flight attendant"
Cons: "Restroom seems to get smaller and smaller"

Pros: "We appreciated being upgraded to first class using my segments."
Cons: "For a 2 1/2 hour flight in first class all we got was our pick from a basket of chips. Horrible!"

Pros: "Great stewardesses"

Pros: "I liked how convenient and smooth everything was, from the price of my plane ticket to the pick-up and drop-off of my rental vehicle. Also, the text notifications I received upon landing that informed me how much time I had I had between flights & where to go!"
Cons: "Honestly, there's nothing that comes to mind for me as far as improvements go."

Cons: "just the food options were not that good. all other things were ok."

Pros: "Very nice crew, smooth boarding, made up time from late arriving aircraft. Surprised and impressed by how good AA was relative to how I remember it."
Cons: "Wifi was unreliable."

Pros: "Very nice crew!"

Pros: "Fight was reasonably smooth. Flight was on time."
Cons: "Being able to afford 1st class"

Pros: "I like to staff and flight."
Cons: "My legs are too long for the seats"

Cons: "On both segments of the trip American changed my seat which I. I’d not realize until boarding. Way to late to protest. You pay for preferred seating but then get bumped to a lousy seat with no explanation. Likely because I was a single traveler and an American employee wanted my seat. Better not happen on the return flight"

Cons: "It is clearly the policy or American Airlines to discriminate against passengers based on their class of flight"

Pros: "Arriving in SFO for Christmas"

Cons: "Gate changed 4 times...late boarding and even later departure 2 hours. Put us on a small plane and then do maintenance. not cool."

Pros: "Pleased to get luggage with tight connections. Exceptional crew RSW- Charlotte. Good legroom in overseas flight . Please do on all flights"
Cons: "Tv screen didn’t work on trans Atlantic flight"

Pros: "Comfortable seats"
Cons: "Nothing I didnt like"

Cons: "The flight was delayed due to weather"

Pros: "Nothing to complain about!"

Pros: "Comfort and food"
Cons: "Delayed"

Pros: "Flight attendants"
Cons: "Very cramped searing"

Pros: "The onboard crew was very friendly and attentive. American’s service has been vastly improved on international flights over the past couple years. It’s always nice to have a good selection of on board entertainment to keep you busy for 10 hours."
Cons: "The boarding process was disorganized and I was told I wouldn’t be able to carry on my luggage even though I had flown 2 other American flights that week and had no problem. I measured my bag before starting my trip and it fit in the bin. After demanding an explanation from the gate agent. She let me board with it. The seats on every airline get smaller and smaller. have less leg room and are hard. I’m a 5’10 woman and was incredibly uncomfortable after a few hours."

Pros: "Not much, the flight attendants were fine"
Cons: "They boarded the plane for the ‘on-time departure’ scam, then proceeded to do maintenance for 30 minutes, then when you think your on your way we wait another 15 minutes for takeoff. We spent more time sitting still than we did in motion. Horrible."

Cons: "I loved the fact everything was exactly like the booking information. No hassles and no issues."

Pros: "nothing"
Cons: "The fact that the flight was cancelled and I was unable to reschedule from this airport, resulting in an increased price of almost $1,000."

Pros: "Got us there"
Cons: "Cramped seating"

Cons: "Staff at N Carolina were rude and had there heads buried in there computers! Acted like they were doing you a favor to answer a question!"

Cons: "."

Cons: "gate assignment took too long"

Cons: "We waited at the gate in Frankfurt once the plane was loaded for 40 minutes for the aircraft to get pushed back from the jetway . Waited another 25 minutes in Dallas for an operator to place the jetway to the aircraft. One of the stewardess we had was really rude."

Pros: "The direct flight, less time"
Cons: "The seats aren't comfortable on any flight, the was tv only, no movies, snack aren't healthy for someone with food sensitivities"

Pros: "Crew was great, took off and landed early."
Cons: "Plane was very dated, food service was aweful..... bag of chips in first class."

Cons: "Not very helpful in rebooking"

Cons: "The first class flight attendants were VERY RUDE to the passengers getting on the plane, especially the male flight attendant. While serving drinks, instead of saying things like "pardon me", they would say "move" (as was said directly to me) and get out of the way" (as I herd him say to another passinger). Very disrespectful way to treat a person, let alone a paying customer! Btw...I am a middle class 5' 11" tall college educated male."

Pros: "I. Did not take this flight had a family emergency had to get home right away"

Pros: "Boarded on time and was easy"
Cons: "The food"

Cons: "Why do I pay $25 extra to check my bag when everyone else brings theirs to the gate and checks them for free?"

Cons: "Sticking me in the middle row"

Cons: "The crew was rude and were just sassy."

Cons: "Didn't ask for any food so can't rate that or entertainment"

Cons: "I paid $75.00 to take an earlier flight and Americans crew error nullified this. I feel ripped off."

Pros: "Take off delayed, poor comfort, service was not good and the entertainment system was not individual"
Cons: "Take off delayed, poor comfort, service was not good and the entertainment system was not individual"

Pros: "The flights left on time and arrived early. It reminded me of the old days when everything ran like clock-work."
Cons: "The leg room was barely enough for me and I'm 5'4". I can't imagine people much larger than me being comfortable at all. Also, the chair made my back hurt, so I did a lot of sitting up straight as opposed to being "in the chair". I noticed that you had snacks for purchase on the flight, but the free snacks were cookies and pretzels. It would be nice to offer a trail mix or dried fruit. Pretzels are good for people who might be a little sick at their stomach, but better snacks are a nice option. I ordered coffee and it was perfect. Overall, the flight was a good flight, just a little tweaking and it would be great. Thanks for asking."

Pros: "the crew was great, friendly and tried to make the flught comfortable"
Cons: "the seat i chose was not the seat i got. When i checked in i was not assigned a seat and had to wait in line to get a seat"

Pros: "everything was polite with a lot of courtesy service was given excellence I would recommend to everyone at all times everything was clean too"

Pros: "Best airline ever"

Pros: "The cue was great. Did not try the food! Overall I had a ver good experience. The seats on the airline needed more leg and seer room . The space was uncomfortable. And I am not a fat person"
Cons: "I guess the same! The crue was very nice and helpful! It's the space that was shared with the other person that was painful"

Pros: "The seats had head rests"
Cons: "Rude staff, flight was delayed. No food or drink service."

Cons: "Tight space"

Read more about Japan Airlines
COVID-19 information

Safety measures for airlines flying from Fort Myers to Jakarta

Airlines flying from Fort Myers to Jakarta have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Fort Myers to Jakarta

Mandatory masks

Masks required on board, masks provided on flights from Fort Myers to Jakarta

Social distancing seating

Middle seats unavailable to book on flights from Fort Myers to Jakarta

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Fort Myers to Jakarta

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