$630 Find Cheap Flights from Genoa to Massachusetts

flight was half full, plenty of empty seats, was able to lie down across 4 seats, food was good, arrived on time

Was never allowed on and not refunded the full amount of the ticket plus charged a $300 processing fee.

Terrible. Our flight was completely cancelled with no options to rebook until 4 days later.

Generally good. Not their fault but the design of the Boeing 747 had seating supports directly in line with my legs. So my legs always had to straddle this support which caused body misallignment. Such poor design from Boeing. There was no USB port for me to charge my phone. The screen touch control was very poor.

I like crew. They are friendly. The flight was delayed to take off for 1hr and that caused panic at Houston Airport to catch connecting flight due to security check delay. If it has reached on time I would have sufficient time in collecting bags and security check

How about changing the personal out to more friendly human beings? This team was pretty arrogant. No fun!!

Everything could have been better. What needed to be wrong with United went wrong

Excellent service. The crew goes above their way to make the customer comfortable.

It was good. The seats in economy weren’t bad

I hated the FRA Airport. Confusing signage, including the path to Immigration and Security It seems that the airport grew haphazardly over the years. I have been through multiple WW Hubs with much better experiences.