Daily cleaning, installation of cabin HEPA filters on flights from Great Falls to Europe
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Scores according to KAYAK customer reviews
Pros: "Crew was great, very generous with snacks and beverages, and prior to boarding we were able to switch flights and seats without problem. All the Delta agents were extremely helpful, and had great customer service!"
Cons: "They ran out of food by the time they got to the back of the plane."
Pros: "I have used Delta long time. Used to be really bad. Today. Good good."
Cons: "Free beer"
Pros: "Crew was amazing"
Cons: "Gave the option to chose seat"
Cons: "Mechanical difficulty. Late Then missed connecting flight. 4 hours in a hotel. Then back to the airport the next day. Why can’t airline keep planes in good condition?"
Cons: "The international flights plane was much older - janky outdated screen that’s hard to use, zero leg room, and usb outlets that didn’t work. Also the WiFi kept dropping. The delta staff, food service and nice extras like warm cookies and towels were excellent."
Pros: "The crew was amazing! They were helpful and professional. Made the flight wonderful. Our stewardess, Brenda Joyce, has great energy. My daughters and I were taking a trip to honor my husband who recently passed and she was phenomenal at keeping our spirits up."
Cons: "Better snacks."
Pros: "Clean Washroom"
Cons: "N A"
Cons: "Crew didn’t serve drinks/snacks; otherwise nice and short flight"
Cons: "They might have had a pilot so the flight didn’t take off 6 hours late. Missed all my connections. Trying it again today."
Pros: "Nice crew"
Pros: "It's a nice and short flight so can't ask for too much. Quick to board and deplane"
Cons: "The flight was delayed by close to an hour. Being a late flight it made for an overly long travel day."
Pros: "Leaving early and getting home early. Flight was perfect."
Cons: "Seat didnt recline and very tight between passenger seats"
Pros: "Flight was on time. Entertainment worked."
Cons: "One of the stewardesses was a miserable crank."
Pros: "Excellent hospitality I asked for a cup of coffee at an odd time, the attendant went out of his way to brew fresh pot and served me, instead of just saying "Sorry sir, we don't have any coffee at this time....""
Pros: "Everything went smoothly. Even though we were delayed for 10 mins We still managed to make it to NYC on time. The crew was friendly. The entertainment was exceptional. Really I have no complaints. I am so happy that they were able to accommodate a seat change at no charge as well."
Pros: "Lots of snacks and drink service"
Cons: "No electricity or tv or movies or WiFi"
Pros: "I wish they serve real food instead of snacks for 4hours flight and I wish luggage check in will be included since it’s international flight."
Pros: "Quick flight"
Cons: "Not much space for Carry ons. Much smaller than most aircrafts"
Cons: "Delayed flight, b.s. about why we were late, kept changing the reasonfor being late, unfriendly service"
Pros: "The flight attendants gave great service"
Pros: "Delta....ticket counter...gate agents....flight attendants....pilots...amazing customer service with a smile! Very attentive and everyone thanked me ( and other passengers as well for flying with Delta."
Cons: "Nothing negative to say!"
Pros: "Everything was great, easy boarding, great idea (board ahead of your zone if you check bag free at gate), courteous staff, good food choices, arrived ahead of schedule, good movies."
Pros: "The service was exelente"
Pros: "The Delta flight was such a pleasant contrast to the funky Interjet flight that I took from L.A. to Mexico that my Economy Class felt like First Class."
Cons: "They wouldn't deal with any flight changes."
Pros: "The welcoming and kindness of flight attendants and staff"
Cons: "That headsets are not free and the leg space seemed tighter than usual"
Cons: "Flight attendant took my complimentary new order but then forgot to bring me the food."
Pros: "Gate agent was fantastic! Her positive demeanor made for the delays and cancellations to not seem as much of an issue. She was extremely pleasant when explaining what was happening to flights, connections, etc. She was helpful when checking boarding passes to ensure that travellers were ok for their flight."
Cons: "Again, last minute notification of delayed or cancelled flights made things somewhat worrisome. The late notification led to me missing my nest connection in Minneapolis, and having to sleep in the airport until the following morning in order to transfer my ticket to another flight leaving in the morning/afternoon/evening...very nerve-wracking to say the least."
Pros: "Over all everything specially we got in earlier than expected"
Pros: "Delta flew their way back into my heart this time around"
Pros: "Good seat"
Cons: "Delayed by 1 hr"
Pros: "Crew was nice. Flight very smooth"
Cons: "We had to get seats at boarding because of the flight delay. She offered us two seats in the back. I knew they don't pushback so I said no. She had given the woman ahead of me two seats in comfort plus. Did not offer that and was rude. There were at least a few empty seats in that area. As a courtesy to us having 1)been delayed in Costa Rica. And then 2) a long wait for the connecting flight in Atlanta it would have been reasonable to offer those seats. Which remained empty"
Pros: "Plane was far too tight. Very uncomfortable for taller individuals."
Pros: "For a short flight, they gave it drinks and snacks."
Pros: "Friendly crew"
Cons: "Seats too close. Food lacks salads. Fruit salad tasteless--fruit not ripe--looks good, but no taste."
Pros: "Clean & new plane, some of the stewards were fine, good pilot"
Cons: "head of the stewards was nasty with everybody, not polite and passive aggressive. Very poor food selection, even if you paid for it."
Pros: "Had to go through an extra random security check before boarding along with several other passengers. Looong flight, but expected when traveling that distance. Slept and watched movies. Best part: the pilot pointed out that Greenland was visible outside our windows as we flew over."
Cons: "Nothing. It was a smooth flight. Very comfortable."
Pros: "Our plane had mechanical issue with a parking brake which they left us know about once we loaded the plane. Unfortunately it was going to take to long so they switched us to another plane."
Cons: "Airlines in general need to enforce the carry on luggage rules. If it doesn't match the dimensions for the carry on specks then make the people Check it. Don't let it go. If I paid for a seat and I'm allowed two carry ons then there should be room for them. Don't ask people to check bags because of a full plane. The crew should have there own place to store their belongings, not where the passengers do and take their space. The life rafts need to be easy to get to but again should take up a spot a passenger has paid for their luggage to go. If that is the only space for these items then don't allow passengers to bring two items if in those seats or on the whole plane. It's really disappointing when your told you may have to check your bag because there's not enough room."
Cons: "Missed our connection. Spent the night in Minneapolis. Luckily we had no urgent reason to get home to."
Cons: "The flight was delayed for boarding, then delayed for take-off, then circled LaGuardia for an hour, diverted to JFK. They indicated weather, but JFK is 9.6 miles away... so weather really??!!"
Cons: "First day our flight got canceled 1 hour before leaving the airport. No good explanation given. Planes were landing and departing from Columbus just our flight got cancelled which made no sense. Over the phone no one was really helpful. Very bad experience with Delta"
Pros: "The amount of movies to watch"
Cons: "Seating not enough room, couldn't use the overhead lights for 7 1/2 hour flight. Ridiculous."
Pros: "Boarding was a breeze....arrived slightly earlier than expected."
Cons: "Nothing to not like"
Pros: "The tv in the back of every seat makes any seat a good seat."
Cons: "Flight was delayed indefinitely. Delta supposedly booked me on united flight but made an error."
Cons: "All the people I encountered who worked for delta were rude. I understand having a bad day, but everyone on two flights and 3 airports? Ive never seen a group of people be so unhappy about having a job. Will not fly delta again."
Pros: "The crew was ok, it felt like we were getting as little information as possible from either the flight attendants and the captain. The seats were horrible and honestly this will be my last flight with United."
Cons: "Having the crew care and go through what to expect during the flight. United has the worst seats I’ve been on the plain had an insane and annoying rattle by the windows and the pilot could barley get through a sentence without stuttering or relaying wrong information."
Pros: "Thank you for the number of refreshments including drinks and a snack. Entertainment options were great."
Cons: "The seat was so hard to get comfortable in. I’m only 5’9” but I kept getting bumped into as I was sitting in the aisle seat. Also my seat 23C’s headphone jack is broken - I had to play around with my headphone cable input to get enough contact to hear everything."
Pros: "Flight was quick"
Cons: "better coffee"
Cons: "Delayed 2+ hours"
Pros: "I find airline seats to be getting smaller, even though I have lost 5% of my mass. Perhaps it is my age. My chair at home is a prototype airline seat, designed by a Scandinavian."
Cons: "Entertainment on airlines is "meh" at best, but I prefer old movies. So I bring a book. Then the airline comes up with novel locations for the light switch. Airlines should remember that travelers have just had the "TSA experience.""
Pros: "Crew was nice, attentive, courteous and professional. We arrived on time, landing was fought (night landing) and all of our luggage arrived with us."
Cons: "Airlines are nickel and dimeing the customers. Everything is being charged and many times you find out the hard way. I will avoid United due to their charging procedures and rigidity in their application of their billing."
Pros: "Aircraft temperature was nice, which is controlled by the pilots"
Cons: "United boarding system was down United flight attendants on my flight said they would not help us in emergency over an announcement Outdated seat entertainment with directv THAT YOU HAVE TO PAY FOR Seats always feel too small but I’ll just include it here"
Pros: "Had exit row seats so there was plenty of leg room. We were in group 1 boarding, so we were boarded early so we had no problems."
Cons: "We were transferring to another airline with a 3 hr layover and United didn't get our bags there on time so our luggage showed up at our final destination 24 hrs late. Entertainment didn't work well - there seemed to be problems connecting via wifi and movies continuously stopped so I didn't use it."
Cons: "The B 750 just plain flies too slow. 450 mph doesn't cut it for a flight from Chicago to San Francisco."
Pros: "Fast and works really well."
Cons: "On board snacks could be better."
Pros: "The economy plus seats were very comfortable The crew were nice and friendly No disturbances"
Cons: "The cabin was quite cold No inflight entertainment"
Cons: "Flight attendants didn’t care about service!!"
Cons: "Really United? They STILL charge for inflight entertainment. Not like I could’ve used it if I wanted to because my screen turned off and on the entire flight. Not so great on a red eye. One of the crew was helpful, the rest short with all passengers."
Pros: "On time departure"
Cons: "Entertainment system Completely broken for full duration of flight. Individual screen also broken as well as seat Broken 19C"
Pros: "The plane was nice and in good shape. They had beverage service for a very quick flight which is nice. Can't rate food or entertainment because only hour or so flight."
Cons: "It was freezing in the plane and I'm never cold. When I asked for a blanket they had none!!! They had just announced whatever they can do to make your flight more comfortable ask them. Not true, just words. Disappointed after the great treatment after flying ANA."
Cons: "I had to print out my own labels for my bags. No one told me this . Mind you, I was already in line! I had to go print label. Get in line again. Attendant said I need to put the label on myself. And for me to step aside. I was not gonna get out of line again. No one was there to let customers know of this labeling. People were confused! Then I paid $25 online for my luggage. Then my luggage was over 50 pounds. I was charged $100. So I paid $125 for my luggage. Lax TSA Employees are rude and mean. Yelling do this and do that. Like we prisoners. I will never fly United again. I will let everyone know of my experience. Terrible customer service. Then your screens don't work on your airplane. Cannot watch movies. Therefore your plane is not up to par. But I paid up to $700! Never again. Good luck United."
Pros: "Excellent y"
Cons: "I have no complaints. Service, check in etc. excellent. As a matter of fact, I will rather fly United than Lufthansa"
Cons: "no aisle seat"
Cons: "Travel first class during normal breakfast hours and your choice is Raisin Bran? This is the Way United cuts cost and treats there premium class members? Beyond that you are also required to pay for WiFi? I won’t bother flying United again."
Cons: "A 3-hour weather delay was discouraging because it happened incrementally over 7 or 8 different announcements--each time getting later. One or two would have been reasonable. The seats are tiny and there isn't really enough leg room even for me at just 5'5" tall."
Pros: "The crew and flight attendant were very courteous and engaging. Great customer service. I noticed a gentleman who was boarding the plane and asked for some water and the attendant dutifully and courteously provided him some very quickly."
Pros: "Timely departure, comfortable airplane, decent food&drink offerings, my baggage arrived on time despite 2 layovers"
Pros: "The seat next to me was empty which made the whole long flight more bearable."
Cons: "Typical United service, without any bells or whistles."
Pros: "Everyone was friendly"
Cons: "A fight attendant accidentally spilled a drink down my back. To compensate, she offered me an alcoholic drink. I can't drink alcohol. I asked if I could move to another seat that was dry and she said I'd have to pay $130."
Pros: "I got offered to upgrade to first for only a $100 more. Love to fly first on United again!"
Cons: "That the plane was a little bit older."
Pros: "Short flights"
Pros: "Onboard service"
Pros: "The crew were pretty quick and responsive and the seats were pretty good."
Cons: "The dinner was alright but the breakfast was awful. The breakfast was the worst I ever had on a flight and the only thing I found edible were the little cookies that came with it. I had the omelette meal and it made me sick taking even one bite of it and the smell was pretty bad too."
Pros: "I got to where I was going."
Cons: "Leg room"
Pros: "The gate attendant was fantastic , very professional and kept us informed through two gate changes"
Cons: "I prefer having the entertainment system provided I was unable to access the wifi"
Pros: "Nice staff"
Pros: "The extreme help of the boarding agent trying to ensure that, even though we we're leaving Great Falls late, I was able to get to my connecting flight"
Cons: "It seemed that the flight from Denver to Great Falls and the return flight to Denver was very late both times. Once due to mechanical issues and not sure of the reason from Great Falls back to Denver"
Pros: "I paid to DIRECT TV..... 3 sets of earplugs did not work. No one offered as to how I get my money back. The connection perhaps was not good. However no one tried to help"
Pros: "See above."
Pros: "The gate attendant and flight crew (attendants) were nice."
Cons: "The plane had a delayed takeoff due to "mechanical difficulties". During the flight, the plane experienced VERY BAD turbulence which scared a lot the passengers. Instead of the captain coming online to assure everyone that all will be well, he maintained silence which worried a lot of passengers. I can imagine that this was traumatic for first-time flyers and children."
Cons: "I paid for something and I expected to get it. For most of my trip I sat business class but on my flight back to phx from Houston not only did I get an economy seat but I also got put on the last group to board. I can't help but feel a bit cheated here."
Cons: "Had to wait at gate for a while before disembarking."
Cons: "i had to pay $25.00 for my one bag on my flight home but didn't have to pay from indy to washington"
Pros: "We had a health emergency about 20 min in flight and the crew handle it in a very calm and professional way. Great job keeping the rest of the passengers informed and calmed as well."
Cons: "It is extremely annoying to have to pay for everything during the flight, very expensive entertainment and snacks. Also the planes are just too small for taller people. No leg room."
Pros: "We volunteered to be bumped to another flight, but instead ended up on our same flight but with upgraded seats!"
Cons: "Unfortunately the stewardess was a little rude and treated my husband and I sub par compared to the other first class passengers. Yes, we were upgraded from economy but we felt she should have given us the same service as the other passengers. When she passed snacks she quickly put the basket in front and didn't even give us a chance to say no before walking off. Didn't offer refills to us but others were given refills/offered."
Pros: "Service on plane, on time"
Cons: "Staff at both Indianapolis and Denver airports were rude and unprofessional. We definitely got stuck in last available middle seats all in separate places on plane...I am guessing this is because we didn't book directly with United because I registered early for our flight."
Cons: "I didn't like every fight being cancelled, every gate being moved, and my luggage being lost."
Cons: "My itinerary had to completely change."
Pros: "We were definitely on an older plane. It didn't seem like a plane usually used for international based on the chair back pocket but I don't know. I'm sure it will be retired soon."
Cons: "We were definitely on an older plane. It didn't seem like a plane usually used for international based on the chair back pocket but I don't know. I'm sure it will be retired soon."
Pros: "The seating was very good and so was the flight"
Cons: "Almost two hours delay and lost of connection"
Pros: "Smooth flight and landing. Half empty plane allowed for plenty of leg room."
Pros: "Duration of flight was shorter than expected. Arrived at destination fifteen minutes early."
Cons: "No complaints."
Airlines flying from Great Falls to Europe have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Great Falls to Europe
Masks required on board, masks provided on flights from Great Falls to Europe
Social distancing seating
Middle seats unavailable to book on flights from Great Falls to Europe
Testing for antibodies, testing for symptoms for flights from Great Falls to Europe
Waiving of change fees. Search flexible flights from Great Falls to Europe