Daily cleaning, installation of cabin HEPA filters on flights from Greensboro to Milan
Most visitors from Greensboro need to provide a negative COVID-19 test result and/or quarantine to enter Milan. Travelers (Ireland, American Samoa, Andorra, Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Greece, Greenland, Guadeloupe, Guam, Guyana, Holy See, Hungary, Iceland, Israel, Italy, Japan, Korea (Republic of), Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mayotte, Monaco, Netherlands, New Zealand, Northern Mariana Islands, Norway, Poland, Portugal, Puerto Rico, Romania, Rwanda, Réunion, San Marino, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Thailand, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands (U.S.)) who do not have a travel history in Bangladesh, Brazil, India, Sri Lanka during the 14 days prior to their arrival are allowed to enter Italy.
Read more about travel restrictions for Milan
Visitors from Greensboro are not required to quarantine after entering Milan.
Visitors from Greensboro must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken before departing to Milan.
Current regulations for vaccinated travelers to Milan: most visitors from Greensboro may enter Milan but may still need to provide proof of negative COVID test.
Pre Registration Form
Passenger Locator Card
Sicily Registration Form
Puglia Registration Form
Calabria Registration Form
Masks: Required in enclosed environments.
Restaurants: Open with restrictions
Bars: Open with restrictions
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 13h 45m.
In the past 3 days, the cheapest round-trip tickets were found on American Airlines ($771) and Multiple Airlines ($833)
From Greensboro to Milan, Saturday is the cheapest day to fly on average and Thursday is the most expensive. Flying from Milan back to Greensboro , the best deals are generally found on Thursday, with Friday being the most expensive.
When flying out of Greensboro you will be using Greensboro/H. Point, often referred to as Greensboro Airport. You will be landing at one of these airports: Milan Linate or Milan Malpensa.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Greensboro to Milan.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Milan from Greensboro is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Milan with an airline and back to Greensboro with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Milan from Greensboro up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Smooth flying!"
Cons: "Better & more snacks.....no ice?"
Pros: "Good seats"
Cons: "Flight was delayed and my luggage didn’t make the plane."
Pros: "Nice smooth flight."
Cons: "Tiny seats. No entertainment offered."
Pros: "Amount of food!"
Cons: "Quality of food!"
Cons: "There was huge issues with our original plane and the lady at the desk was horrible with communication to all the passengers waiting for the flight updates. The one time I finally asked her if there was any updates, after almost 1.5 hours of delay and waiting, she took a very rude and snappy tone."
Pros: "Crew was very nice."
Cons: "Long delay with vague explanations why."
Pros: "The seats were very comfortable even though legroom was limited in the basic cabin."
Pros: "William the flight attendant was very friendly and provided great service! When the row next to us was open he suggested me to move over, making the flight spacious and comfortable! We had to gate check our bags, but the crew was efficient and we didn’t have to wait to get them when we deplaned. Great service."
Cons: "Great flight!"
Cons: "Somehow they didn’t serve snacks and drinks, I’ve been being thirsty and hungry, at the last 30mns I felt like I wanna throw up. We landed around 30mns ago and now no gates ready for us to get out of here. Still waiting inside the plane."
Cons: "Delta seems to be running their interiors much hotter then ever I can recall. This flight was hot enough to drench my shirt with sweat."
Cons: "There was a mechanical delay and I ended up missing my flight. Even though I arrived 10 minutes prior to departure."
Pros: "Great leg room"
Cons: "I was next to an obese person who literally took half of my seat. That was extremely uncomfortable."
Cons: "Didn’t get our beverage and snack till we were almost ready to land at Charlotte"
Pros: "The crew were excellent and made the flight nice."
Cons: "They were changing companies for supplies so they had no wine, Champaign and two selections of beer. Unbelievable! Also no entertainment on the plane, common, upgrade your planes!"
Pros: "The flight from Dallas was on Wednesday the 8th of August. It was scheduled for a 32 minute layover, which turned into a 30 minute layover. My son, who I booked the ticket for, ran all the way to the connecting flight's gate. They'd already closed the doors, and wouldn't let him on. Consequently he had to be re-booked onto the next flight, which didn't leave until 2200."
Cons: "Did I mention that he'd taken a Greyhound bus to Dallas from Memphis on Monday the 6th of August? He got to DFW airport on plenty of time for his flight to Scotland. It should have been DFW to JFK to Glasgow. Delta cancelled his flight. Citing "weather issues." My family researched this, and couldn't find any weather issues in the North East or NY area."
Pros: "Got to London on-time (early, actually) and safely. The in flight meal was okay. The leg room in comfort plus was great, the mobile app was awesome, and the staff (check-in, gate, cabin and flight deck) were professional and friendly all around."
Cons: "The leg room was great, but as a broad-shouldered guy, the width of the seat was miserable. Unfortunately, the Delta 767 doesn't offer any upgrade for a wider seat beyond Delta One, and my employer won't spring for that. Too bad there isn't a premium economy option. Also, the entertainment unit in the seat next to mine malfunctioned, which you wouldn't think would impact me that much except that because it was "seeing" touches randomly throughout the flight, the screen would turn on, off, brighter, dimmer, play random stuff, and just generally be as annoying as possible to everyone nearby throughout an overnight flight."
Pros: "Getting off the flight was the best!"
Cons: "The persons who barfed and delayed take off was a not great. Cramped"
Pros: "Good films"
Cons: "Seats cramped, legroom bad"
Pros: "The flight is short and easy."
Cons: "I always try to purchase an aisle seat. I feel like there is more room and I don’t feel trapped against a window. This flight a man with very broad shoulders sat in the middle seat. I felt like he should have paid for half my ticket since he sat in half my seat. Thankfully the flight is short. Had it been my second flight I would have been quite upset."
Pros: "Great service all around. As comfortable as you can get for a domestic flight."
Cons: "Food was pretty good, but not up to their usual high standards"
Pros: "Crew friendly"
Cons: "Middle seat with no option for me to move"
Pros: "Despite the turbulence and delay, this was possibly the best flight I've ever been on. I have never been treated so well by a flight crew before. Also, the attendant at the gate managed to get my wife seated next to me when our seats ended up separated. Great experience!"
Cons: "Turbulence and delay was bad, but the flight crew made up for it."
Pros: "Quick, efficient, affordable!"
Cons: "The leg from Atlanta to Pointe de Pitre had no wifi or even old style entertainment. Bring a book!"
Pros: "Plane nice and comfortable"
Cons: "Due to the earthquakes, the film festival I was going to was cancelled. Ten days prior to the flight I called AeroMexico to cancel and they said there would be a cancellation penalty, which was fine. When I tried to redeem my credit, they said there was also an additional "No-show fee" even though I called to cancel 10 days prior, which left a total of $70 credit after all their penalties. I called and emailed to complain but they did nothing but pass me to someone else who was equally unhelpful. I will never fly AeroMexico for any reason in the future."
Pros: "Flight crew was friendly."
Cons: "Flight delays due to maint crew not being onsite for 2 hours. Overbooked flights for both sides of trip"
Cons: "There was no tv screen, so if you don’t have a smart phone or tablet you can’t access to the entertainment. Also you should warn passengers to download the Gogo entertainment app because it’s very slow to do it in the flight"
Cons: "Crew allowed passenger to leave bag on floor between seats on emergency exit. This is a safety violation."
Pros: "We stood on the ground due to weather, which had nothing to do with the airline itself. Keeping this from jading my point of view, the airline stood within the standard of what is expected of a good trip. Food was good, and the choice of movies, shows, and games helped the time pass. Staff was friendly, and checked bags were ready rather quickly."
Cons: "The number of updates telling us we are going nowhere, was a bit excessive."
Pros: "Boarding was very organized and quick. Slight delay taking off but not bad for JFK. Lovely crew. Bumpy flight but the captain kept us informed. Food better than expected. Flight arrived early but no gate so we had to wait."
Cons: "OMG! The seats are obnoxiously close together. I could only sit perfectly upright and even then my knees were pressed tightly against the seat in front of me. I am only 5'7". Impossible to rest due to lack of space. I tried to put my head down on my tray table but couldn't since it hit the seat in front of me. Mid flight my 13 year old daughter got back spasms. Upon arrival we could barely walk and looked like two old women limping down the jetway. No idea how a tall or larger person could have even sat down."
Cons: "*Again, my first choice of main off the menu, in Delta One, had run out. *Not a fan of the Delta One seats."
Pros: "the staff"
Cons: "your seating is ridiculous, to the point of dangerous! People could never get out of the seat rows let alone the isles. I will seriously avoid flying Delta again as there is no concern for safety or comfort. It is obvious they are more concerned with money than costumer service!"
Pros: "consistently good"
Cons: "no problems... a little late because of uncontrollable factor... WEATHER"
Cons: "The flight was delayed for boarding, then delayed for take-off, then circled LaGuardia for an hour, diverted to JFK. They indicated weather, but JFK is 9.6 miles away... so weather really??!!"
Cons: "Awful experience. Delta left us stranded on the runway for 3 hours. Pathetic airline."
Pros: "Entertainment ( movies) were nice."
Cons: "9 hour flight and no food(meal) until 1 hour before we land. The worst food I've had on a international flight."
Pros: "We made it safe."
Cons: "The constant delays. And nothing was done about it. Not even we're sorry. Here's a voucher. Or here's something on us due to the circumstances."
Cons: "Delayed and crews attitude. Also being seated next to someone when the plain is half empty"
Pros: "Smooth ride. Delta got everything right from takeoff to landing."
Pros: "Nothing at all"
Pros: "Flight attendants were very nice"
Cons: "Overbooking flights"
Pros: "I liked that from China to Seattle on the flight itself they took very good care of us making sure we were all comfortable, hydrated and well fed."
Cons: "The Shanghai airport did not open luggage drop off until 3hours before my flight when I was told it would open 5 hours prior, as well as tried to get me to leave to rent a hotel for the night as my layover was a few hours, then delayed Seattle boarding for over 45 minutes, once we were on the plane we were then told we were number 25 to leave therefore leaving us another hour and a half of a delay."
Pros: "Was kept aware of all the delay times and when, how to rebook flights for missed connections."
Cons: "Two hour delay taking off"
Pros: "Thai soup."
Cons: "Overcooked beef. Movie selection not as good as on domestic leg. We both still like the Delta One configuration on the 777's and Airbus' more than the 767's though."
Pros: "Short flight 21 min"
Cons: "Held on plane in Kzo awaiting clearance from Detroit . Kzo airport was great, clean, friendly."
Pros: "Everything went well"
Cons: "I was late from first flight"
Cons: "Seats most uncomfortable on any flight I have ever taken"
Pros: "Stewart was excellent"
Cons: "Delta has inconsistent baggage charges. I had to pay $40 for a checked bag. WAY too much."
Pros: "There was nothing really special or to write home about on this particular Lufthansa flight: it got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped.."
Cons: "Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats."
Pros: "Quick trip clean cabin"
Cons: "Three hours departure delay from Munich to SFO"
Pros: "Very nice airline"
Cons: "Food was lacking"
Pros: "The crew"
Cons: "More support"
Pros: "Super confortable"
Pros: "Great staff and food"
Cons: "Food could be improved."
Pros: "Flight crew and airport crew very helpful"
Cons: "4 hrs delayed which delayed my whole trip over 6 hrs"
Pros: "Great reminder. Perfect communication about dalays etc. I will book through Kayak again"
Pros: "Lufthansa was great in helping me through this mess."
Cons: "I missed my connecting flight from Munich to Athens and had to purchase a new flight. Then, when I got back to Athens for my return flight to LAX I found it had been canceled and had to once again purchase a new flight to get home. Also, not happy that Kayak doesn’t have a customer service number to call."
Pros: "Same as above same as a bove"
Cons: "Same as above"
Cons: "I did not like the fact that I was not on this flight."
Pros: "It was overall a great flying experience."
Cons: "One of my connections was way too short. I almost missed my flight. I had to run!"
Pros: "Promptness Excellent cabin crew"
Pros: "I especially like the comfortable seats with plenty of legroom. The flight was on time - perfect!"
Pros: "Excellent crew.. very attentive to everyone’s needs. Great movie screens ..large seats .. clean plane .. overall great 8 hour flight"
Cons: "Flew in business class so baggage should have had priority tag on it. Bag is lost and they have no idea where it is. Ruined an otherwise wonderful trip."
Pros: "Again the flight wasn't full so had plenty of room."
Cons: "The sandwich they offered was pretty bland."
Pros: "Everything went off without a hitch. Love how organized Lufthansa is."
Pros: "On time - although a long flight I didn’t see the time go by"
Cons: "Over 30 minute delay for an hour flight! Frustrating."
Cons: "Right before boarding I checked to see about purchasing an upgrade to business for my Wife and I because she was not feeling well and the added room would help. The Rude desk clerk didn’t even check and just spit out no upgrades. Yet once on the plane there were several empty business class seats and they stayed empty the entire flight."
Pros: "One of the crew members was very nice. She made an effort and acknowledged my kids. The rest of the crew wasn't friendly."
Cons: "We were literally the last ones to get food. My child didn't actually get a meal. The only option left was fish, we do not eat fish. Our bag didn't make it. We were assured it will be delivered same day. It wasn't. It was Christmas and we had to drive to another airport to get it otherwise we would have been left without the luggage for the entire holidays, our gifts were in it. We had to spent time away from our family and drive 2plus hours to get the bag."
Pros: "Excellent service by amazing crew"
Cons: "No Entertainnment , no space , very small airplan"
Pros: "Punctuality! Everything was on time. For a short fly like this one could hardly ask for more."
Pros: "food and service"
Cons: "All good"
Cons: "We were late, had to run through the airport just to catch our next flight"
Pros: "The food and the crew were great! We were more than 450 people on that flight."
Cons: "My tv screen froze 3 hours into the flight so I could not watch anything. Space is so tight for such a long flight. The aircraft was a brand new Airbus and next to me there was a rip on the wall cover. I could see what is underneath...i had a slight fear that it could get bigger..I understand that the fuselage expands in the air."
Cons: "This was an Air Canada flight. Time in line to check baggage in Frankfurt was 2+ hours, baggage was lost but arrived the next day at our destination. Unable to check-in online ahead of time for unknown reasons. Overall the Air Canada ground experience was pretty bad, but the crew/meals/entertainment was good."
Pros: "Moscow to Munich then Paris were good flights. When weather in Munich delayed our return take-off from Paris, the crew did their best to communicate. Upon arrival a Luft employee was at the gate to escort 11 of us to our connecting flight to Moscow. She took us to a special window for passport check, then our own train car to the other terminal. Bravo! Other airlines leave one to navigate alone. Thankyou Lufthansa. Food was decent on both flights in this day of many 'No food' local flights."
Cons: "Zip. All was good for these well seasoned travelers. We appreciate the extra attention."
Cons: "the seat"
Pros: "Ground Staff helpful. Cockpit pilots communicated effectively. Cabin staff was courteous."
Cons: "The wait prior to takeoff. Flight departed late. The gate counters at IGIA, New Delhi were allowing some passengers to pre-board early even though the passenger was not senior citizen or handicapped, or family with children. Food from New Delhi to Frankfurt was less than optimal in taste."
Cons: "Pilot strike caused much distress in Frankfort. The best that could be done was a layover extended by 5 hours and a diversion to Luxembourg. The final leg of the trip was further delayed an extra hour due to mechanical difficulties in Luxembourg."
Pros: "I like the friendly crew. They give refreshments at no charge on a 40 minute flight and get it done in time."
Pros: "The crew was especially cheerful and helpful. The food was surprisingly good for airline food. I have always had a good experience on Lufthansa and this trip was no exception."
Cons: "Some of the movie choices were a little dated."
Pros: "The flights itself was ok. The flight attendants caused me no problems, and the flights, when I FINALLY got on them, were smooth."
Cons: "everything else. The franfurt airport closure made me miss school because they did not offer extra flights to accommodate all the displaced travelers. I had to stay in the Frankfurt airport for a FULL EXTRA DAY, and every time I tried to get a new ticket, or ask anyone for help, I was given the run around. No one was helpful. I talked to about a dozen Lufthansa employees that day and only one was helpful at all. It was a hellish nightmare. Before my last flight, I was furious with how I had been treated all day and a horrible Lufthansa woman yelled at me for being upset about the situation. Then, when after much hassle I finally got to my destination, I was told my baggage was lost. That was on thursday and I still have not gotten it. i am never flying lufhansa again. This was the worst trip of my entire life."
Pros: "Great flight attendants, very organized, punctual, and the planes were very clean. Amazing company."
Pros: "The seats in business were spacious and comfortable. The crew was there to meet our every need!"
Cons: "We had to sit in the plane for 2 hours before liftoff because of a hydraulic lift problem"
Pros: "Same as above"
Cons: "Same as above"
Cons: "I will never gonna buy a ticket here again because didn't even take me i lost all my money"
Pros: "Entertainment options vastly expanded and improved Attentive staff Good check-in Decent boarding - some organisation of boarding by seat - prevents roadblocks by people trying to get to back while those in front are still putting their stuff away and blocking aisle."
Cons: "Given menus for a mediocre meal Booked window seat to sleep - given aisle at last minute when boarding Given drink then meal for overnight flight - meal would be nice - more time to sleep"
Pros: "Worst flight experience EVER"
Cons: "Still have not found our lost bags"
Cons: "I got a wrong flight from you, different than the one initially selected, upon my payment !...with 6 hours overlay instead of 50 minutes. For that I had to pay extra $300 !"
Pros: "The flight itself was great... A bit of turbulence, but otherwise quite comfortable. Crew and captain were excellent."
Cons: "The plane arrived 2 hours late, causing me to miss a train from Marseille to Nîmes, and costing me money for an extra night's hotel that I hadn't planned (Marseille), plus wasting money for the night at the hotel that I HAD planned (Nîmes), plus the cost of having to purchase an additional train ticket for the following morning. The $7 voucher at the airport was nice, but honestly doesn't come close to making up for the cost and inconvenience."
Pros: "Crew frequently visited with wa"
Pros: "Nice attendants."
Cons: "They left one of the bags at Frankfort and we had to wait 8 hrs at the airport till they could get it back."
Pros: "Great crew!"
Cons: "Landing was very rocky."
Cons: "Long walk to gate in Munich"
Pros: "After the GSO - PHL flight, I mistakenly boarded a flight to Portland Maine PWM. Why didn’t the gate attendant catch this error?"
Cons: "Attention to detail by both the gate agent and myself."
Pros: "Uneventful flight! Love that!"
Cons: "The crew is just over it all. They are Tired & put out by the job. They cannot even pretend to like their jobs. Quite unfortunate."
Pros: "comfortable seats, legroom,"
Cons: "seat recline, food, offer lounge access"
Pros: "I am traveling with my 79yr old infirm mother. The crew was so kind & so helpful! On the scale of 1-10 (10=Best) they were like 100! Even though my flight was delayed a bit it was still VERY GOOD! Plus the flight was amazing. The flight was also amazing. Even though we were flying though a storm."
Cons: "You couldn’t have been on time because of the storm so there’s nothing that you could have done"
Pros: "The crew and the duration of the flight"
Cons: "The comfort and the food"
Pros: "Crew was amazing considering we had a delay for a 18 minute flight due to weather. They passed out water etc.. even though they didn't have to"
Cons: "Boarding process was chaotic"
Pros: "Crew entertainment"
Cons: "Seat cushions"
Pros: "On times and good service - half-empty plane."
Pros: "The only good thing about the flight was the crew."
Cons: "I’m surprised there weren't chickens and goats flying with us. The seats were worn out and ratty. There was no where to charge a phone or electronics. No in seat tv screen so was forced to watch the tiny overhead screen of terrible tv shows and mediocre movies. I prepaid for a seat a head of time which was given to someone else. Also quite a bit of heavy turbulence the entire flight. Not ideal for an 8 hr flight. I’m lucky I brought an external charger and some xanax. Never again"
Cons: "Most of the family were seating apart. I can't understand why?"
Pros: "The kind staff made the flight more bearable."
Cons: "No personal TV screens to watch movies, which would have been more acceptable if there were plugins at each seat to plug in personal phones/ipads/etc to help maintain battery. BUT THERE WEREN'T. Everyone's phones/ipads died a few hours into the flight and therefore had to stare at the wall for HOURS. I even brought my laptop to get some work done, but without a plugin to keep it charged, it died. In this day and age, for an overseas flight that is 10 hours long, to be this old old without updated features and without plugins, this is unacceptable. Flat out ridiculous. This plane was SO OLD and dingy. Just awful."
Pros: "Food, Crew, and entertainment were satisfactory."
Cons: "I opted to pay an additional $398 for seats just behind the bulkhead - that is, no seats directly in front of me - so that I could have extra legroom. The legroom was fine, as expected, but passengers were allowed to use that space as a corridor, keeping my wife and me awake all night. We were constantly being expected to move our legs as people passed by. I want my $398 back!"
Cons: "Flight attendants are rude and nasty!"
Pros: "Smooth Flight"
Cons: "Delayed on both flights"
Pros: "Too many passengers, crazy lines and the food not great. Flight crew was friendly and helpful. Was great in terms of flight time. Flight arrive earlier than expect. Was smooth flight in terms of turbulence."
Cons: "Food. I didn’t like my seat, was uncomfortable."
Cons: "We waited on the check - in line for 3 hours because only 2 customer service reps were there to check-in customers. In 3 hours, only 2 people were assisted, causing us to miss our flight. I was traveling with my infant daughter on her first flight, I wasn't able to nurse her or change her. What a terrible experience. Are you working with American Airlines to improve their customer service? Surely, because you offer their flights in your site you support their practices. I just wanted a comfortable and reliable flight for my family. It's been very frustrating so far..."
Pros: "Ease of travel. Seamless boarding process."
Pros: "Boarding was fast and efficient."
Cons: "Takeoff delayed 1 hr entertainment system in my seat didn't work asked crew 2x to assist and they ignored me food was poor, I'd rather have a cookie and a bag of almonds"
Pros: "Very pleasant crew"
Cons: "Booked flight with my sister 6 months before departure, paid for both tickets at the same time to find out seat assignment not together.... that could be understable only if ticket is purchased at the last minute, but that was not applicable to our situation..... we could not switch seats during flight"
Cons: "Dinner was so so but nice and hot. The breakfast in economy class was awful. The apple and cinnamon cake had too much cinnamon and left an aftertaste. The yogurt and granola was ok but not everyone has a yen for either of them. The dried apple and berries were too sweet. All in all we found this meal to be unsatisfsctory. The staff had only the most necessary contact with us which was to serve and remove trays and garbage."
Pros: "Crew was nice."
Cons: "Turbulent flight, little leg room, old plane, delayed, no entertainment."
Pros: "On time flight. Cheap ticket"
Cons: "Rickey seats. When woman in row ahead got up our drinks spilled. No personal screens and small shared screen too far away. Online entertainment did not work. Special meal came frozen. Water bottle frozen solid and only as it began to leak on floor did I realize ice had broken bottle. really primitive."
Cons: "Old plane No outlet No screen No USB Poor food quality"
Pros: "Let’s begin by saying that this plane should not be flying anymore, it’s dated and doesn’t offer any type of comfort.n No entertainment, seats are extremely uncomfortable, my husband seat was broken and wouldn’t recline. Flight attendants were sloppy and never brought me anything I asked. I asked for lactose free meal and my breakfast was a yogurt... Not worth the price I paid for this flight... stay away!!"
Pros: "The seats were more spacious than other airlines which we appreciated, and this was quite comfortable."
Cons: "The overhead lights for reading were not working however, and we could not see the movie well from our seat so not being able to read was bothersome. The crew was nice but not especially helpful when we asked questions about the food and lights."
Cons: "6hours delay and no reimbursement. It sucked! Thank you."
Cons: "Plane was old and dirty, seat pocket had junk in it. Seat was broken and couldn’t stay up. In flight movies were from few years back with a center tv and no head rest screen. Crew on overseas flights tend to be older in age and less tolerant..much better on continental on the same route."
Pros: "I got there in one piece. Even made my connection (barely)"
Cons: "TSA were abusing power and pulling ppl out of line like crazy. Tried to take Christmas toys from someone (and they weren’t in violation of anything. ) flight was delayed and took so long it would have been faster to drive to Charlotte. Whole airport was the most inefficient thing I have ever seen."
Pros: "Arriving on time"
Pros: "Terrible. Old airplane, bad food, no entertainment. To avoid in the future"
Cons: "No individual screen. It would have been nice to know that beforehand. It was an unpleasant surprise."
Cons: "American Airlines"
Pros: "Crew updates during a technical issue investigation."
Cons: "This plane is very small for an international flight, and it does not have the proper entertainment system for long flights. To top it off, the plane was very smelly; I got a headache because of it. We also had to return to the gate due to a technical issue and ended up leaving almost two hours late, which defeated the purpose of picking this flight over the rest as it was the one that was supposed to land in Milan the earliest. I will be careful next time I pick a flight to check what kind of airplane they're using. My assumption that international flights have the best airplanes seems to be wrong :(."
Pros: "The individual screen options and wide variety to keep you entertained for the flight. Very clean. Staff very helpful kind and accommodating! Look forward to flying again with them."
Cons: "Bathrooms smelled of urine by the end. Not really their fault that the passengers were filthy."
Pros: "The flight left on time and arrived early.T"
Cons: "This was by far the most turbulent flight I have ever been on. Perhaps it was due to the remnants of Hurricane Ophelia, but only toward the end did the flight become smooth. I am surprised that a better flight path couldn't have been chosen."
Cons: "No power outlets in seats Poor viewing options off the 3 monitors Seat back was broken (when sitting up straight, it reclined on its own"
Pros: "Crew was exceptionally lovely through delay except for lead attendant who spoke down to attendants and passengers alike (would refer to me in third person in front of me--asking attendant condescendingly "why is he here?"). terrible sense of service, spoke like I was a grade school kid in her class. Gate agent gave me last minute seat change which was very cool of her"
Cons: "Plane is terribly old, has ashtrays and audio channels for entertainment. More importantly, mechanical failures at and after gate. Total delay of over 2 hours. My girlfriend flew this same plane and had even longer delays plus needed to divert In flight and turn around and land in heathrow on a mxp-jfk route (they were over the Atlantic). Problems continue for me 2 months later on this route and as a pattern it's incredibly unsettling. I'm questioning whether taking the return flight on a plane that's clearly begging to be retired"
Cons: "Strange thing: my wife and I were in business class. The stewardess going down my isle said all dinner choices were already used up and I only had a choice of pasta or chicken. Later the stewardess went down the isle for my wife and she had all choices available! Weird. And the stewardess said this was as it was supposed to be."
Pros: "We know it's high season, we got to Milan save. That's the main part, overnight flight so that was good we slept a little."
Cons: "Boarding was a little complicated, somehow they couldn't pull or flights up. But the staff was very helpful. Sorry but the plain seating was very uncomfortable, food was so so! We didn't really the kids movie on the main screen ."
Cons: "Horribly unfriendly flight staff"
Pros: "Everything was excellent"
Cons: "Big lines for the kiosks to print out the boarding pass, after that another line to drop off the lauggages. We left late. Horrible food. Uncomfortable sits. NO INDIVIDUAL TV."
Pros: "Not one thing"
Cons: "Ancient aircraft Bad food No wifi No chargers Seat won't incline Seats were falling apart"
Cons: "After arriving at the airport more than 2 hours early and at the gate 30 min prior to departure, American Airlines never called last boarding call, not our names. We sat at the gate, not knowing they had boarded, and tje plane departed unbeknownst to us. Had to stand in the rebooking line for 1.5 hours before speaking to a rep who told us we couldn't rebook our international flight. Had to request a supervisor, who thankfully after an additional hour was able ro rebook us."
Cons: "Cancelled flight due to multiple mechanical malfunctions that should have been checked previous to boarding. Held on the plane for 4 hours, another 4 hours in terminal of the closed airport once allowed to deplane, no communication, no food or water, put up in a hotel an hour and half away despite this being NYC, terrible customer service, no compensation, unable to get tofinal destination earlier than 24 hours later missed events in final destination overall financial and personal losses due to the inadequacy of the airline."
Pros: "boarding was fast"
Cons: "The entertainment was not working, plane is really old, service mediocre."
Cons: "There was no phone charger at the seat."
Cons: "Very!! Dissatisfied & disappointed with AA. Finally took off over 3 hrs late. At that point everyone was thrilled that we were going versus being canceled. Had food in business class which tasted like it had been overcooked for three hours"
Pros: "Once we boarded, business class was very good."
Cons: "Food was pretty bad, dinner and breakfast. No taste at all."
Pros: "Love PTO, always efficient."
Cons: "Personal very rude no manners to answer Questions or direct people."
Cons: "The suitcase did not zrrive"
Pros: "Great customer service"
Cons: "The seats are really small. Even for people not considered tall."
Pros: "Modern screens and seats"
Cons: "The temperature of the entire cabin was super hot during the 10 hours of flight. Very discomforting"
Cons: "Boarding was terrible, like they never done that before. They do not offer even just a glass of water- nothing."
Pros: "Comfy seat."
Cons: "The flight was delayed for more than an hour"
Cons: "Awful awful baggage collection in Madrid - longer than. One hour"
Pros: "I really like the fact that I could check the baggage the day before the trip. This was very helpful and I could avoid keeping the bags during a long stop in Madrid."
Pros: "Loved the retrofitting work done on the 777-200 for atmosphere and head room. The flight crew were among the most accommodating I’ve experienced."
Cons: "Hanging flown on several wide bodied aircraft, it’s been my experience that the A330 has a much better coach experience than the 777 aircraft models. For me, it’s a matter of legroom. Fortunately, I didn’t have anyone next to me on the flight and was able to spread out a bit (I’m 6’5”!!) My only other complaint was that while this was booked as an Iberia flight, the flights were all serviced by American Airlines. Check-in, seat selection were all handled by American. It was a little confusing in the online check-in process, because for months, the AA app wouldn’t recognize anything but the return legs of the trip using the record locator provided by Expedia."
Pros: "The entertainment was good and not laggy."
Cons: "The seats are too small, and close together. The back rests feel 90 deg when upright. The staff are dry and harsh (On both flights.) Boarding and unboarding through the runway, in a very crowded bus. The planes got uncommonly hot before the air conditioning started, with many passengers starting t"
Cons: "More space and reclining seats please!"
Cons: "The attention to the passengers by the flight attendants. This applies only to one attendant that was not very helpful"
Cons: "Lost flight same airline delay at Paris :("
Pros: "Good was decent. Didn’t need to schlep big bag of snacks."
Cons: "Turbulence lasted way too long. Probably out of their control but I wondered if they could have changed altitudes."
Pros: "Perks of being emerald"
Cons: "Kayak did not send me my booking reference in the email. kayak has no customer service number"
Pros: "Volar con Iberia es sencillo y particularmente buena atención."
Cons: "No hay distraccion ni almimentacion,. El vuelo era largo de 2:45 h y siendo iberia pense que seria mucho mejor que ineria express"
Pros: "It was my first flight with Iberia - I was very pleased with the entire experience."
Cons: "Legroom a little scarce on a 12-hour flight, even though I'm only 5'7" tall."
Cons: "The airline did not offer any type of refreshments for example water without having to pay for it. I did not expect that. Also I thought the boarding was poorly organized."
Cons: "The line to check bags was way too long. No kiosks and only one person working the desk and way too slow."
Cons: "Even though I bought my ticket through British airways, they made me check in through Iberia. No one told me beforehand so I waited in line at the BA line for about 20 mins and was told by the ticket agent to go to Iberia instead. Also, two medium delays. Not major but I did feel like I spent more time on the plane than I should have"
Pros: "EVERYTHING AS PROMISED . ALL WENT THROUGH IN A SMOOTH AND TIMELY WAY"
Cons: "TRAVELING IN COACH ON A LONG HAUL FLIGHT IS A NECESSARY EVIL"
Pros: "Very bad organization Changed seats for everybody and no priority to board"
Pros: "No free food this time. Shorter EU flight and seats not as spacious because of it."
Cons: "Missed connection from Chicago. International connections need more time to complete"
Pros: "That we at least got some water"
Cons: "The gate changes, the late start, bad or no info or help from front desk or onboard personnel regarding your connections"
Cons: "I was late to catch my plain to San Francisco 5 minutes because it was too much people at customs and the plain coming from Madrid was 15 to 20 minutes late due to the bad weather. The plain was supposed to departure at 6:30pm and I got there at 6:20pm the agent at the gate told me that the doors were closed and she gave me a plain ticket for the next flight to San Francisco."
Pros: "We left on time."
Cons: "We had to move to a different gate on arrival and that was an additional hour waiting. Felt like a sardine, absolutely no leg room. Had to pay extra to book a seat on an international flight."
Pros: "Crew was lovely. Economy seats were on the roomier side. Entertainment options were excellent. Would choose to fly with them again."
Cons: "Food was mediocre. Boarding process was poorly organized."
Pros: "Food, entertainment (great monitors), new cabins."
Pros: "I enjoyed the food and entertainment"
Cons: "We were delayed so I had to run to my connecting flight. Got on, bags stayed in Madrid."
Pros: "Flight on time"
Cons: "Check in was terrible, did no allow online and on the desk a lot of misinformation which sent me to different desks for check in. Personnel Needs training!!l"
Cons: "My ticket said operated by British Airways so after an hour of standing in line - why there were two agents baffles me-- I was told to go stand in the Iberia one. I went to a kiosk and it didn't recognize my flight, so I finally got ahold of someone. The night before I was unable to check in because their site had crashed, so there was no way for me to know where to go."
Pros: "Every flight was on time with no delays. Crew was excellent."
Cons: "Large plane did not have individual air controls and several flights were very warm."
Pros: "not budget airline"
Cons: "nothing different with budget airline, small seat, paid food and seat..."
Pros: "The price,. The plane. The food and the intertanment"
Cons: "Could be perfect if the service in the flight was better"
Pros: "movie and tv show selection was great. Helped bide the time"
Cons: "A little cramped for my legs."
Cons: "It landed with a very narrow window to my connecting flight"
Pros: "Considering my flight was from Tenerife to NY even though they stopped in Madrid they could have given us at least a bottle or glass of water without charging for it. No TV so not the greatest flight. Staff not very helpful at airport to accommodate a seat change to be able to sit with family."
Pros: "Good to eat on flight"
Cons: "Spacing was impossible for someone 6'2" or taller. It was incredibly tight for everyone. Extremely uncomfortable to fly for 3 hours like this."
Cons: "No food and no water"
Pros: "It would be much better to get water more often and maybe a few snacks"
Pros: "The fly was on time"
Pros: "The crew members always looked me in the eye and made me feel like a human being."
Cons: "Honestly my only complaint would be that I was not given both of my boarding passes when I first checked in in Munich and instead I had to go out and stand in a line for an hour to get my boarding pass for Las Angeles which made me just barely get to my gate on time."
Cons: "We were re-booked for a flight a day later without any apparent reason and were forced to stay a day in Madrid. I lost a day of work and my kids lost a day of school."
Pros: "The team in both Rome and Madrid to went above and beyond. They were polite and empathetic to our situation, which was not Iberias fault. And they went out of their way to get us home on time. My family of 6 really appreciated. They have earned our loyalty."
Cons: "Iberia should do something about its check-in process, it seems way below the industry standards. 1. Online check is only worth if you don't have any luggage. If you do, there's no point of doing that, because there's one line for both check-in and luggage drop off. 2. If you arrive to the airport 1h45min before the flight (LOCAL flight!!!), you'll be among the last ones to check-in, because you will spend about an hour in the line (there's just two people at the register: one for economy and one for business). In the end everyone in the line will get checked in (thanks for that), but the flight will be delayed and Iberia will blame the security (which takes 5 min to pass, unlike the check-in process."
Cons: "Lol, it's United. What do you expect?"
Cons: "Tiny sandwich after 9 hours. Would it kill them to add a bag of chips?"
Pros: "Crew was above and beyond. Really helpful and kind."
Pros: "I missed the flight because we were delayed out of NC. And I had to get a hotel since there were no more flights that night. I’m still stuck in Denver."
Cons: "Better accommodations by United."
Pros: "Crew was great"
Cons: "Not able to change our seat and I understood checked bag per person was included. The charged me 120 for two bagd"
Pros: "honestly, nothing..."
Cons: "there was a huge delay and we got no real explanation or compensation"
Cons: "Now United is showing the struggle by selling food on board the plain. Thats not a good sign of business for loyal travelers"
Pros: "The jet was nice. I was in Economy Plus. So, I had a little more room. There were no TV’s in the back of the seats in front of me. You have to have an tablet, and connect it to their wifi to watch a movie. (You don’t have to go through paying for internet. Just Connect to the wireless access point and then go to www.unitedwifi.com. From there you can click on Entertainment to watch movies for free. Or, you can see flight details like ETA, altitude, and speed from clicking on the top-right of the page.)"
Cons: "I didn’t like that the flight attendant didn’t even ask me if I wanted to buy a snack pack. I was starving, and had read the menu in their magazine in preparation to order food. She came by and asked me if I wanted something to drink. I said Coke please. She gave me a tiny cup of Coke which contained a little more than a swig of Coke, and then handed me a tiny pack of pretzels before turning away to serve the next guest. This was a 2hr flight. So, no big deal really. I wasn’t going to starve to death. But, I never got to eat. By the time the food service cleared and they were making their rounds to gather trash before landing, it was really too late to address the issue with them. So, I just sucked it up and spent my $9.99 elsewhere."
Cons: "Missed this flight due the delayed previous glight"
Cons: "Never will fly united again."
Pros: "it was ok.. but I like to flight with Lufthansa more"
Cons: "I bought the flight from Lufthansa, but at the end was a United Plane.."
Pros: "The crew on the flight was very nice and I like that they fed us multiple times."
Cons: "When at the boarding gate, the staff forced me to check my carry on because they said it was “too big”. But I was on a flight before hand that was much smaller and it fit in the overhead space there. When I try to tell them that it fit in the last plane and I fit it in the example been, they still made me check it. I believe they just picked me out for no reason. It was ridiculous and the lady was very rude. The crew on the flight was very nice and I like that they fed us multiple times. Also, the flight was very cold. Even with the blanket and cardigan, we could never get warm."
Cons: "2 Hours late"
Pros: "I have flown with untied twice now within a 1 month period and haven’t had one delay. Each time I flew from EWR to MXP I had on time and early flights. Anything from boarding to taking off has been on time and smooth."
Cons: "Economy seats need better cushion on the bottom of the seat. It’s brutal trying to sleep."
Pros: "The flight was great! The captain came out to greet everyone before we boarded the flight. it was a smooth ride and we got to milan sooner than expected! Can't get any better then that."
Cons: "The crew wasn't that nice. One lady in particular was extremely rude! I would cringe every time I heard her response to a customer. Her attitude was nasty and it seemed that she was in a rush to just get everything over and get off the plane. I wish I would've gotten her name because the others were great, but she didn't seem to be happy."
Pros: "Airplane was clean and the staff was very welcoming."
Cons: "One staff member seemed upset when she i handed her my agricultural form, as if I were a bother. Wish there was actually screens to watch t.v. but I hear there was now tablet rentals so that's a new plus."
Pros: "Luggage bag broken by baggage handlers"
Cons: "Luggage bag broken by baggage handlers"
Cons: "This airline is the worst. Newark is also the worst airport in America..A match made in hell"
Pros: "Paid fee for exit seats. Plenty of room."
Cons: "Exit doors have a draft, not informed ahead when booked. Very chilly with 2 blankets."
Cons: "Flight delayed over 4 hours. When I spoke to the person at he gate when we had to deboard, She was patient in explaining but didn't seem like she wanted to answer my questions in front of everyone else. I walked over to the United customer service desk. Wow. No sense of empathy whatsoever. They gave me the answers to my questions but I almost felt like I had done wrong asking what my options were. Never had an issue with Lufthansa. United customer service is a different story. I will try my best to avoid Lufthansa flights operated by United from now on."
Pros: "That we made it with no major issues."
Cons: "Delays to land, taxi, and no TV, no outlet in the plane. Very old plane."
Pros: "The in-flight crew were very nice and no one got beat up. our flight was delayed but we got put on a later flight without issue."
Cons: "No entertainment and no free wifi and the seats hurt my beck and back. The girl who checked us in was abrasive to us and everyone in front of us in line, but maybe she wasn't trying to be, that was just her personality. Our flight got delayed which meant we missed out on seeing an old friend I hadn't seen in years, but at least we got there."
Pros: "Efficiency, punctuality, courteous service"
Cons: "Small aircraft, for the sector."
Cons: "The employees were verbally rude, borderline abusive. The airline was completely disorganized, changing our gate 3 times. Literally the worst airline experience I have had in years."
Pros: "The pasta dinner was good, the seats still had in-screen entertainment, and we got 2 seats together by ourselves!"
Cons: "The very back of the plane. United must have changed the type of plane as our seat assignments didn't make sense. Thankfully, we were able to change them when checking in at Newark airport."
Cons: "Seat did not recline! My bags did not arrive for 3 days. I had nothing and all i eanted to do was shower after an 18 hr trip."
Pros: "United needs to get there entertainment figured out because it does not work right. Out of 5 flights in the last week only got to watch TV once. Same way when I flew in January. We pay enough money to fly at least the extras could be worth it. Everything else was fine"
Pros: "Terrible my two young daughters flight to Pasco from Denver got canceled Sending them to Seattle tonight delayed And to Pasco tomorrow morning Missing school ;("
Pros: "It was simple, straight forward, and easy. Encountered no problems, and the crew was great."
Pros: "Attendant was nice."
Cons: "Unexpected, unannounced delay put us into Chicago 30 minutes late. I was scheduled to have a 45 minute layover, now down to 15. I was given no support getting to my next gate, that plane was not held despite the fact that I ran across the terminal to catch it."
Cons: "I didn't like how the flight attendance wasn't so friendly, I felt as if I was a bother to them."
Cons: "Flight was canceled"
Pros: "Took 30 hrs to get home"
Pros: "My mom is disabled and was flying alone. United was amazing. As soon as I pulled near the curb someone was there with a wheelchair. I parked the car and he waited for me. He already checked her in dropped her bag off and was waiting for me. He said that he was going to take my mom through security and bring her all the way to the gate. I was so relieved because I was not able to travel with her but felt she was in good hands."
Pros: "I like that I was able to get on the plane, and get to my destination."
Cons: "I was the ONLY seat overbooked on the flight. The crew basically told me I was out of luck and that I had to be rescheduled for tomorrow. In the last minute, someone didn't show up, and I got on the flight. I don't believe they tried hard enough to give vouchers away to the passengers. In addition to that, why was it overbooked to begin with? This is either a major error by KAYAK or United. Either way - awful experience to go through at 6:30am."
Pros: "Got on the plane fast."
Cons: "The crew was noticeably rude to both passengers as well as to other crew members. They made it obvious that they didn't want to be there and were less than accommodating when the overhead bins ran out of space."
Pros: "The flight was very smooth and on time"
Cons: "The flight was extremely late and completely upset my travel schedule. It cost me extra money to get to my final destination on-time. The worst travel experience I have had. The airlines did not communicate AT ALL regarding the delays that they knew about."
Pros: "Loved it."
Pros: "Crew member was excellent."
Cons: "As the ground staff had trouble loading the luggage in to the booty...plane was stranded on the runway without AC... caused unnecessary delay. We missed the connection."
Pros: "Thank you for moving me to another flight when mine was cancelled I appreciate that."
Cons: "Movies were not accessible - captions were too small. Movie also froze a few times or became jerky. Not sure whether or not it was your issue or the phone itself."
Pros: "Nice people working."
Cons: "The weather! And air traffic control!!"
Cons: "Could not get seats together with my daughter even though checked in on-line exactly 24 hrs. prior to flight. No 2 seats together in economy. How can all the seats be taken so quickly? Seems like the airline is just trying to "force" passengers to upgrade their seats to get more money."
Pros: "They made up time since the plane left late."
Cons: "The man who was boarding us announced to the whole area that if your ticket says to see him just sit down and wait to be called because he's "getting irritated". Terrible customer service! The crew on the plane acted like they didn't want to be there. They had a ton of empty seats but announced that we can't move up or change unless we pay for it with our credit card. I understand it but it sounded really bad. Not welcoming at all. Will avoid United in the future."
Cons: "My bags were tagged to Dakar but my final destination was Conakry. I was told my United that South African airlines doesn't have a "luggage contract" with ASky so my bags could not be tagged to my final destination. This is bizarre because Kayak didn't inform me of this when I bought my ticket otherwise I would never have bought that flight."
Pros: "I wish all airlines were like Lufthansa. Lufthansa still cares about the passengers, while others only care about profit."
Pros: "Arrive on time at each gate"
Cons: "Needed more movies"
Pros: "Once again, no problems occurred on this flight. I was just glad that I was on my way back home."
Cons: "I arrived at 4:58 AM and there was no coffee shop in the terminal 7 arrival area. I had to walk all the way to Delta airlines terminal 5 just to buy a cup of coffee. What. A. Shame."
Pros: "Very professional crews"
Cons: "Missing entertainment only which is not a big deal."
Airlines flying from Greensboro to Milan have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Greensboro to Milan
Masks required on board, masks provided on flights from Greensboro to Milan
Social distancing seating
Middle seats unavailable to book on flights from Greensboro to Milan
Testing for antibodies, testing for symptoms for flights from Greensboro to Milan
Waiving of change fees. Search flexible flights from Greensboro to Milan