Daily cleaning, installation of cabin HEPA filters on flights from Greensboro to Poland
Poland has resumed flights into the country from countries in the EU, Norway and Switzerland, as well as Georgia, Japan, Canada, Thailand, New Zealand, South Korea, Tunisia, and Australia.
Flights from Armenia, Bosnia and Herzegovina, Georgia, Jordan, Kosovo (Rep.), North Macedonia (Rep.), Montenegro, Serbia, the UK or USA (except airports in Illinois and New York) are suspended.
From January 1, UK nationals are no longer classified as EU/EEA nationals and will not be allowed entry to Poland for non-essential purposes. Essential travel is still permitted and a list of exemptions for entering Poland can be found here on the Polish Government website. These restrictions do not apply to UK nationals who are legally resident Poland. They will be allowed to re-enter the country, but will need to present proof of residency.
All other flights remain suspended, except humanitarian and medical flights, flights to protect public order, emergency flights, flights at the order of the Prime Minister, and repatriation flights performed by foreign air carriers at the order of foreign states.
The list of countries whose residents may enter Poland is subject to review by the Polish government and is updated frequently on this page (in Polish).
Nationals of the EU/EEA are no longer required to enter quarantine upon arrival.
Travelers entering Poland from any other country outside of the EU/EEA may be required to self-isolate for 10 days. There are exceptions, including for individuals vaccinated against Covid-19 and produce a certificate of vaccination, freight drivers, work permit holders, airline cabin crew, spouse and children of Polish citizens, train workers, agriculture workers, students and school pupils studying in Poland and members of diplomatic missions, Consulates or International Organizations and their families.
There are currently 193,539 active cases of COVID-19 diagnosed in PL and 70,012 deaths as of May 10 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Poland.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Poland is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Poland with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Poland up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Wouldn’t change a thing! I don’t always fly! But when I do!! I fly delta!!"
Pros: "Comfort plus is a nice upgrade"
Cons: "Having a clear gate to take advantage of being early."
Pros: "There were a few hiccups with the overall flight process, but the crew was very friendly and informed everyone in a timely manner of the situation. There were also good snacks. Also, flexible baggage policy, which was great."
Cons: "The boarding situation is odd and less organized or structured than any of the other airlines I've flown with."
Pros: "Nice smooth flight."
Cons: "Tiny seats. No entertainment offered."
Pros: "Amazing service and F&B offered was wonderful"
Pros: "Love it"
Cons: "It was well executed flight"
Pros: "Terrible seats! It keeps getting worse."
Cons: "Timing of leaving the airport! It was delayed and I missed my international flight"
Pros: "Comfort + was nice."
Cons: "Had a middle seat between two other men. I was given my seat by the gate. It would have been nice if they placed my more strategically. That might be asking too much but seems reasonable."
Pros: "Too long to connect from Atlanta to Minneapolis after 6 hrs layover in Amsterdam."
Cons: "Have all Minneapolis passengers go direct from Amsterdam to Minneapolis"
Pros: "Crew was very nice."
Cons: "Long delay with vague explanations why."
Pros: "Accurate arrival time"
Cons: "Crazy rough, fast landing but not boring!!!"
Pros: "Good crew."
Cons: "Very tight spaces. No tv."
Cons: "There was a mechanical delay and I ended up missing my flight. Even though I arrived 10 minutes prior to departure."
Pros: "Operated by Delta so great!"
Cons: "They ran out of overhead space we had to check a carry on bag. My video monitor didn't work so that was disappointing."
Cons: "This was my most uncomfortable flight ever. I am 94 years old and the seat was so cramped and small that the entire 3 hours were uncomfortable."
Cons: "Aiirlines always want to try and chargel extra money for everything. If you purchase tickets back in February and still can't sit with your significant other that's a problem to me."
Pros: "seat was fine."
Cons: "A/C was blowing right on our heads. Asked to have the A/C turned down. They said sure. The nothing. Asked again? Nothing. 3rd time, my neighbor and the people in the seat ahead told them that we were ll cold. Nothing! I was sneezing by the time we landed."
Cons: "Platinum member. Flying with gold colleague. He was upgraded. I was 1 on the list, wirh 3 openings. Asked gate agent, and she said just take my seat. Asked attendant, she said same. So spent flight in last seat in back next to bathroom, while 2 comfort + seats were empty. Did not feel like a valued customer."
Pros: "The flight is short and easy."
Cons: "I always try to purchase an aisle seat. I feel like there is more room and I don’t feel trapped against a window. This flight a man with very broad shoulders sat in the middle seat. I felt like he should have paid for half my ticket since he sat in half my seat. Thankfully the flight is short. Had it been my second flight I would have been quite upset."
Pros: "Quick, efficient, affordable!"
Pros: "Loved the in-flight entwrtainment, choice of snacks, movable headrests and plug to charge electronics."
Pros: "Best part of the flight was to experience the joy of talking to loved once from the cloud, thank you delta for providing free wifi in the cloud. You have won my heart!!"
Cons: "To pay for food and a drink!! Please bring them back!!"
Pros: "I like Delta's onboard entertainment, Delta Studio. I also like that I can use wifi messaging onboard. The flight attendants did an excellent job as usual. I was in First Class so that was nice. I like the ice cream for dessert. I like the snack variety in First Class."
Cons: "For first class the seat pitch is not great. I had a steak, it was dry. The rest of the meal was OK."
Pros: "Plane nice and comfortable"
Cons: "In flight staff were rude and had poor attitudes. Very unexpected!"
Pros: "Nothing other than it was over quickly."
Cons: "Seat did not recline at all."
Pros: "Variety of entertainment options, much was complementary, which was definitely a neat addition."
Cons: "There was a bit of a delay right before boarding, which was not the airline's fault, but air traffic control at the destination. Unfortunate, but things happen."
Cons: "Crew allowed passenger to leave bag on floor between seats on emergency exit. This is a safety violation."
Pros: "Friendly Staff"
Cons: "Check in was very hectic due to limited staff and getting bumped by the red carpet flyers. Boarding is always a little congested due to the lines. Better snacks please!!"
Cons: "Flight was delayed for very 4 hrs sat in plane for 2.5 of those. Flight was delayed dye to strike in Barcelona. But replacement plane had fueling problems delaying the flight another 2 hours"
Pros: "Delta made sure my husband and I had seats together and my husband was thrilled to have a window seat. We took off and arrived earlier than scheduled so we didn't have to run to catch our connecting flight."
Cons: "Everything was perfect. Nothing negative to report."
Pros: "The flight attendants were very attentive and available."
Cons: "Awful experience. Delta left us stranded on the runway for 3 hours. Pathetic airline."
Pros: "New plane, nice comfort seat"
Cons: "The snack selection...pretzels or cookies!"
Pros: "On board crew was helpful and polite considwring our circumstances."
Cons: "Our flight was delayed 3xs (non weather) they said we would miss our connection (I didn't think we would) THEY rebooked a later flight. Of course we landed in time for our original flight. They refused to let us back on our original flight. Put me in touch w/ the help desk who after talking in circles admitted it was their mistake but he had no authority to help. FINAlly & only because others missed their flight we were given the option to go. Crew misplaced our luggage and sent it on a flight we were never supposed to be on, and the bad experience with delays of hours on end continued coming home. (Mechanimal non weather) WE WILL NEVER FLY DELTA AGAIN!"
Cons: "No space."
Pros: "Good service and food"
Cons: "My non-reclining first class seat was a disappointment on this long flight. The flight was full, so there was no re-seating option."
Cons: "Delayed and crews attitude. Also being seated next to someone when the plain is half empty"
Pros: "shorter flight"
Cons: "Entertainment system is not working."
Pros: "The cinnamon cookies, the in-flight movie selection, and the helpful flight crew helped make this flight not as bad as it could have been."
Cons: "There was an infant in the seat directly behind me that chose to cry and scream through a large part of the flight. The mother of this child did not/was not able to keep the child from crying. Even with headphones on, this child's crying persisted to pierce the ears of every passenger within 5 rows of it."
Pros: "The plane didn't crash."
Cons: "Everything! Flight late, seats to close, worst customer service in the skies!"
Pros: "Flight attendants were very nice"
Cons: "Overbooking flights"
Pros: "Not much"
Cons: "The seat is the smallest business seat I have ever encountered. First and last time I fly the 767 with Delta. Can't believe the designers where so stupid"
Pros: "Stewart was excellent"
Cons: "Delta has inconsistent baggage charges. I had to pay $40 for a checked bag. WAY too much."
Pros: "Flight was fast and direct."
Cons: "Flight left 45 minutes late because the crew wasn't there."
Pros: "the food on LH755 was decent. LH454 second snack, a cold sandwich was inedible! Too salty, soggy and just plain yucky!"
Cons: "Beef main course overcooked and dry."
Cons: "All was good"
Pros: "Crew was helpful and ver polite and efficient"
Cons: "At the boarding gate they were cherry picking whose bag is too large and whose isn't. My bag was tagged for nothing, no one at the aircraft was to load them to baggage hold. Plenty of space on the plane. What is the point of the fuss."
Pros: "Amazing service and food"
Cons: "They charged me $60 for checking one bag in for this international flight"
Cons: "Flight from Berlin to Frankfurt was late, but I made my connecting flight to Amsterdam."
Pros: "Food option was horrible. Need better options for vegans and Vegetarians."
Cons: "The vegetarian option food was terrible."
Pros: "We had a Lufthansa pilot sitting with us on his was back to Frankfurt. He was definitely good company and taught us a lot about how the airline worked, his family's history working with airlines, and life stories. The flight definitely went fast thanks to Daniel!"
Pros: "Great service. Lovely crew."
Cons: "Legroom was pretty tight, and im short."
Cons: "Departure arrangement at Budapest airport was total confusion; the plane and departure was approx. 2 hours late. The result: we missed our connecting flight from Munich to Washington DC, thus loosing a whole day to return home. Huge disappointment !!!"
Pros: "Friendly crew"
Cons: "The proximity of the arriving and departing gates"
Pros: "The red wine was good and the crew made sure that we were well hydrated. The flight was very smooth."
Cons: "The quality of the meals was poor - tasteless food, possibly loaded with preservatives."
Pros: "Same as above."
Pros: "lots of crew members, flight landed a few minutes early."
Cons: "although i booked a reservation with 2 passengers, they didn't seat us together and were not helpful at all when we asked them to switch (they assigned middle seats in different rows, so i wasn't able to just ask another passenger to switch). the agent's attitude at the gate was "too bad""
Pros: "The service was impeccable"
Cons: "It was a bit warm"
Pros: "Smooth boarding."
Cons: "Plane packed to the hilt. Tough to find space for cabin luggage."
Pros: "Crew and entertainment options"
Cons: "Passengers gathering against crew instructions. Large group behind me was loud and inconsiderate."
Cons: "Late arrival in Munich, missed connection to Krakow, no rebooking and nobody cared that we, 3 people, get to our destination the same day. Spent 12 hours ( 10 am to 10 pm ) at Munich airport not knowing if and/or when we get on the plane, hoping to be on 10 pm flight, not making any connection all day long. Suggestions to fly through different city or on different airline we’re met with shrug and “ not possible “ reply. Having one Omaha Krakow Lufthansa ticket made no difference to anybody. Horrible experience specially that one of us was 80 years old. Will never fly with Lufthansa again. None of my friends will. Dreading my flight back. Kasia Bradley"
Pros: "Crew were good with serving food and drinks before our flight . We are sitting on aircraft for 1.5 hrs before departure stuff was excellent to keep us inform."
Pros: "Service, etc was great"
Cons: "There was so little leg room on the transatlantic fight that I could not even cross my legs in front of me. And I am a petite woman. My poor husband (thin and tall) could barely fit in his seat"
Pros: "No turbulence, very nice Crew, flight was on time. Very smooth flight!"
Cons: "Cold on plane, could be more entertainment, but the flight having no turbulence and being less scary is more important to me. So I am very happy!"
Pros: "Clean. Friendly staff"
Cons: "1.Plane was late to take off. No announcement about it. Some passenger came in the last minute. 2. There were 3 young men being me. They talked extremely loud and were bursting laughing ALL THE FLIGHT, 1 hour 45 minutes. Crew didn't say anything to them. It was very annoying. 3. Unorganized boarding. 4. Announcements were not loud enough. I didn't hear anything due to the talking passengers around me."
Pros: "The entertainment was good."
Cons: "Many things. Starting from the online/mobile check in process via United airlines. I was not given any other option but to check in through the United website. On that website I was not allowed to check in for my Lufthansa flights and i was stuck with seats I did not want in my 2 long intercontinental flights. This has happened before. Lufthansa has no option to check in online if my first flight leg is united. This is a very big drawback and also the reason I would not prefer to fly Lufthansa again. United is bringing the quality down."
Pros: "I liked the food."
Pros: "Crew was great. I was traveling with infant and they kept us kept us comfortable"
Pros: "Good service.good movies.Good food."
Pros: "Attendants were impressive. kind and so willing to serve."
Cons: "Entertainment was horrible. Those movies were not the best selection but the poorest selection as the cheapest probably."
Pros: "nice and polite crew"
Cons: "no screens/maps with route information no enterteinment unless downloaded on your own devise, I had an Iphone which is too small to watch anything.... seat hardly reclined at all and felt extreemely uncomfortable"
Cons: "Oversold flight."
Pros: "Entertainment and food were good."
Cons: "Smelly plane,uncomfortable chairs, AC didn't work properly (hence the smell).No screens, spotty Internet."
Cons: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."
Pros: "movies, food and drinks."
Pros: "I will never use again"
Cons: "Nothing to like , people very rude"
Pros: "good atmosphere at the terminal"
Cons: "Workers at the stores in the airport. The money confusion. best to use credit card not euro... a bit sneaky giving a euro and getting back Polish moneys..."
Cons: "The return leg has been nothing but a disaster, in every way possible, specifically my time and financially. At no point in the booking process, when I paid over $800 for the trip, was I told that I needed a specific travel visa (Canadian ETA) to fly back into Toronto for my return flight. Subsequently when I checked in for my flight yesterday morning in Manchester, England, I did not have the required travel documents and had to be rerouted onto a flight into the U.S. at a cost to me of $350. The rerouted flight got me to Washington Dulles airport, where I then had to purchase a second flight to get me home to Cleveland, Ohio, at an additional/extra cost of $450. MY CAR IS PARKED AT TORONTO PEARSON INTERNATIONAL AIRPORT!!! I am having to now rent a car and drive there tomorrow (Friday) to collect my car, at another additional cost of $100 plus a 10-hour round trip. Due to the lack of information and communication on your companies behalf, I am down close to a $1,000 and will lose 2-days in work as of the additional days I am having to travel back to Toronto to collect my vehicle. I would appreciate contact from your organization to find the avenue I need to take for compensation of my time and finances. Regards"
Pros: "Very nice gate crew and check in people."
Pros: "Faster then any other airline. Supersonic jet ..."
Pros: "process of online check-in - fully automated so just few clicks on link (without entering booking number etc) which I received by email and I was ready to go"
Cons: "bus in Frankfurt"
Pros: "I will chose Lufthansa every time I will go to Europe with my family.I will recommend their service to all our friends.Thank you for making this travel time wonderful!!!!! Vassilka"
Cons: "Fell asleep and didn't get any food, even though the cart was 1 row behind me when I woke up"
Cons: "You lost my luggage"
Cons: "The boarding process"
Pros: "I like the service in general. Everything was great and the flight attendants where very helpful and kind. The food was good and the entertainment had all types of movies, music and games."
Cons: "There is nothing to dislike"
Pros: "Seats comfortable. Decent legroom. Crew pleasant. Food was very good especially for a very short flight."
Cons: "I did not know I had purchased economy light ticket. With this you can only carry on 18 pounds and must check and PAY to check any other bag. I looked at my reservation from Vaysms and did not see notice of this. Surprised that one hour trip at this price , well over $200, was in this category. Also trying to buy the option for the bag on phone was difficult. Whole page with options would not show and getting English version was difficult probably because page would not fit on screen."
Pros: "No problems at all. Luggage was there a and crew was very polite tried to keep everyone comfortable."
Pros: "Boarding,emtertainment, taking off , landing"
Cons: "Food, little room between seats. Not enough fruits . Overall promising experiance"
Pros: "Great crew for a change, very helpful and pro!"
Pros: "Nothing much"
Cons: "The stewardess was rude and super pushy. It reminded us an old times of Ryanair"
Pros: "The flight itself was fine. We had a two-hour delay due to a mechanical issue, but the crew took care of it as quickly as they could."
Cons: "It was just a relatively quick, unremarkable flight."
Cons: "Only serving beef as meal in economy was not great. A choice would be better."
Pros: "Crew was very pleasant."
Cons: "There were no announcements at all about the delays! It was confusing and poor service."
Pros: "Good boarding process and crew today."
Cons: "Plane was delayed and connection in Copenhagen was missed, resulting in a five-hour delay overall."
Pros: "Excellent and professional crew members"
Cons: "Nothing, the flight was smooth, most enjoyable"
Cons: "Luggage fee were outrageous."
Cons: "Difficult to find check in at Copenhagen airport"
Pros: "On time"
Cons: "We had to leave the airplane and board another one due to technical issues. This is the second time that that happens to me with SAS."
Cons: "Small seats. food was horrible."
Pros: "Boarding on time"
Cons: "Unfriendly crew & awful food"
Cons: "Thankfully flight was a bit late since many from the previous flight needed to connect to this flight."
Pros: "Good, basic flight"
Pros: "Fairly new plane."
Cons: "Only airline that made us check in our luggage; and charged us an exorbitant amount (+/- $90 per luggage) in doing so. No customer service at all. 1st attendant wouldn’t let us check-in at the counter, and 2nd attendant made us check in our carry-on despite it only being 2kg over. We could’ve moved some items around. When we boarded the plane, we saw multiple people whose carry-on looked suspiciously over the weight limit. We felt singled out. It was obvious that this airline only cares about profit and does not care about the customer. Attendants were rude and not helpful. Needless to say I will nit fly with this airline again."
Pros: "All around everything was excellent. Will most likely always fly SAS between Riga and USA."
Pros: "Made an effort to avoid the turbulence."
Cons: "Bumpy ride."
Cons: "Rerouted without consultaton - added an extra leg to my trip including a necessary mad dash to catch the make-up flight."
Pros: "People were very kind. The food was terrific!"
Cons: "The entertainment system was slow."
Pros: "Boarding was smooth, luggage came out quickly."
Cons: "No entertainment, only coffee and tea served."
Pros: "Crew was friendly and helpful."
Cons: "Plane was a bit old, inflight entertainment limited, temperature on aircraft fluctuated a bit. We were also an hour delayed in take off with no communication."
Cons: "The crew passed by me TWICE while serving food and I was not sleeping at that time. I had to go and ask for food myself. Also there was a delay about 40 minutes when taking off in CPH (CPH-EWR) because of a fuel-screen malfunction or smth. The pilot was very nice and kept us informed all the time. I still didn't make my connection flight due to the delay and SAS rebooked me which made my already long trip 8 hrs longer."
Pros: "We traveled with our 11 month old and the crew was super helpful. It was an 8.5hr flight, we got a middle seat to give him space to play and the staff had a lot of fun engaging with him. They even gave him a couple of toys to play with. Food was just ok, but better than most airline meals I've had. We flew Premium Economy which was a comfortable experience as well."
Cons: "Checking in took too long, but that's more due to the new US-bound flight restrictions and process that's supporting that."
Cons: "The seats were far too narrow. At least I could put both feet under the seat in front of me!"
Cons: "Flight was cancelled due to a bomb alert. No food or hotel compensation. Stuck in Copenhagen for a day and night."
Pros: "The crew was nice, the plane was large and had many bathrooms. The seats were comfortable enough and there was a good selection of movies to watch."
Cons: "The boarding process was completely disorganized and hectic. The woman making the announcements on the plane was extremely soft spoken and the PA system was static-y so I could neither hear nor understand any of the announcements. The refrigeration system for the food also broke down on the plane so we weren't fed our second meal. Instead, they chose the cheapest and most unappealing snack of plain almonds to give us. Despite confirming our luggage situation with us at the first airport repeatedly (because of our connecting flight) SAS still temporarily lost our baggage when we arrived at our final destination and caused us to stay an additional hour at the airport after already having spent an exhausting day travelling."
Pros: "I was very comfortable in the new seats, I did not have to recline or move for over eight hours"
Cons: "still there is not enough legroom for tall persons"
Pros: "check in person helped get me a window seat with a view"
Cons: "No food for those in back seats. Checked bag weight too tight given the flight was to and from a cold place requiring more clothes."
Pros: "Service on the plane was good. The airplane was on time."
Cons: "From the time we reached the airport until we got to the gate was 90 minutes. SAS systems for checking baggage by machine sucks. My wife's number on the booking reference didn't work in the machine Thus we waited in line for 20 minutes to get a boarding pass, but didn't get the baggage tags for her luggage. Another line. SAS overall sucks."
Pros: "Just everything. On time, good service, relaxing flight. What else...?"
Cons: "My 1st experience on SAS & everything was late: takeoff over an hour late, and upon arrival in CPH we were delayed again to exit the plane because they couldn't get the skyway door attached to the plane."
Cons: "I tried to change the return date, as my work schedule changed. And I was told it would cost me $1300. So I had to buy a whole new ticket and ended up not using my ticket bought on Kayak at all. Shame."
Cons: "A very dishonest experience. The booking never made it clear that I was not allowed to check my suitcase and I had to pay € 70 extra both coming and going and thereby paid 1 1/2 times more for my suitcase than for my ticket. I am very disappointed to be 'tricked' in this way and consider it a very dishonest business practice."
Pros: "The service was excellent. The food very good. Toilets inorder and clean, even just before Copenhagen. In Chicago i had to wait about 30 min tor a wheelchair. It seemed that noone wanted to go to termimal 5. A very nice young man finally came, he gave me frindly and excellent service. ALIS"
Pros: "People were nice"
Cons: "They charged me 60 pounds to check my bag after I checked my bag in online. When I got to the airport, they told me I had a bag on my connecting flight from Copenhagen to Helsinki but not on my flight to Copenhagen from LHR. At the airport I was charged 60 pounds for a small bag. Crazy! Completely unreasonable. Never flying SAS again if I can avoid it."
Cons: "SAS overbooked the flight and changed our entire group's seats. The attendant at the front desk was very rude during this whole process. We eventually got middle seats in the middle row. During the flight, the flight attendant forgot to give my friends their meals but everyone sitting around them received meals. When we used the overhead button to inform them of this discrepancy they didn't respond for over 30 minutes. We eventually found someone in the aisle that was able to help get the attention of the flight attendant. The overall interaction with the flight attendants was terrible. There is no such thing as customer service with this airline company."
Pros: "Easy boarding"
Cons: "No food option, Drinks are not free(international flight), no toilet paper"
Pros: "Introduce meals even to economy class"
Pros: "Nice crew"
Cons: "The flight is very noise they never turn off the lights and close the windows so it's very hard to try to sleep."
Pros: "Quick boarding and unboarding! Made up the time when we left a little late."
Cons: "Didn't get a little back of pretzels ;)"
Pros: "They checked my mobility scooter at the plane door, put it underneath and brought it back up to the plane door in Chicago. WHAT service!"
Cons: "I did NOT like the fact that this was NOT true in Copenhagen. I checked my mobility scooter at the plane door, they put it underneath, but was met by a man who said he was going to take me to pick up the scooter (in the baggage claims area--after I was promised in Chicago that it would be at the plane door when I arrived in Copenhagen). Made me get in an enlarged golf cart, and took me to the "transfer area" -- where I had to get into a wheel chair -- for the rest of the journey to the baggage claim area. Then he stood there waiting for a tip that was to NEVER come!"
Cons: "Gate attendant in Stockholm was not pleasant to my travelling partner, when she was concerned about me being able to get on the flight in the rush from leaving the very delayed flight from Reykjavik. she was not empathetic; was unhelpfully directive, impatient."
Pros: "Entertainment comfy seats"
Cons: "Food could be better chicken too spicy for kids"
Cons: "No food"
Cons: "Food wasn't good , change for drinks"
Pros: "On time bags made connection"
Pros: "Very nice crew and quiet."
Pros: "Excellent customer service and very clean."
Pros: "I slept for most of the flight, and had space to lie down. I skipped the dinner, and the stewardesses did not wake me up at all, inspite of their serving most people on board. When I woke up close to landing, I asked for a cup of coffee, which the stewardesses made for me promptly. The flight was smooth, and the good night's rest was refreshing."
Cons: "Flight was canceled"
Pros: "we got a bottle of water and some pretzels"
Cons: "If American can fill every seat on the plane then they can probably serve soda and beer"
Pros: "Everything is good"
Pros: "After the GSO - PHL flight, I mistakenly boarded a flight to Portland Maine PWM. Why didn’t the gate attendant catch this error?"
Cons: "Attention to detail by both the gate agent and myself."
Pros: "Uneventful flight! Love that!"
Cons: "The crew is just over it all. They are Tired & put out by the job. They cannot even pretend to like their jobs. Quite unfortunate."
Pros: "Love main cabin extra"
Cons: "Just a cookie for a 3 hour flight"
Pros: "The only thing i can honestly say i liked about this flight was the seating."
Cons: "The crew was very rude starting from the gate. I was told that my carry-on was too big but yet there were people with bigger bags on flight. The crew was also very rude to fellow flight members. There was a small mix up with seats and instead of being nice to a lay they she was actually yelled at. The flight crew was very unpleasant."
Cons: "Boarded too many people and there key bridge filled up. Also, on a night flight just skip the credit card ad and let me get to sleep"
Pros: "I am traveling with my 79yr old infirm mother. The crew was so kind & so helpful! On the scale of 1-10 (10=Best) they were like 100! Even though my flight was delayed a bit it was still VERY GOOD! Plus the flight was amazing. The flight was also amazing. Even though we were flying though a storm."
Cons: "You couldn’t have been on time because of the storm so there’s nothing that you could have done"
Pros: "Crew was amazing considering we had a delay for a 18 minute flight due to weather. They passed out water etc.. even though they didn't have to"
Cons: "Boarding process was chaotic"
Pros: "Flights were on time."
Cons: "Seats are too small."
Pros: "On times and good service - half-empty plane."
Cons: "Tight seats on full flight"
Pros: "Late taking off. Pretty much on time for arrival. The pilots made up an hour."
Pros: "Flight attendants were helpful"
Cons: "I missed my flight because of crew shortage."
Pros: "Great flight. Great staff. Nice landing"
Cons: "Delay, delay, delay. American is never on time and constantly calling for passengers to switch flights because of overbooking."
Pros: "Smooth Flight"
Cons: "Delayed on both flights"
Pros: "not much"
Cons: "3 1/2 hrs late departing dfw, and luggage missing, found and delivered the next day."
Cons: "in the airport, the gate area dirty!, bathrooms dirty, no place to charge phone. The walk to the airplane, getting aboard the plane after the gate and flight changed and delayed. Being told it was weather related on the plane and being told it was MAINTENANCE by customer service. The plane was very crowded, the flight attendants never smiled. WHen i told the attendant i was being "rained" on he said...i know its happening everywhere..... he said there was nothing he could do but get me paper towels...they never came. I was very annoyed getting off the plane walking back and forth....it was aweful. and my flight before this was no better i am VERY TURNED OFF BY AMERICAN AIRLINES RIGHT NOW."
Pros: "Crew was very friendly"
Cons: "Food was so bad The seats were so cramped"
Pros: "Not much"
Cons: "Big hassle trying to get on an earlierflight ehich originally booked."
Pros: "Ease of travel. Seamless boarding process."
Pros: "The flight wasn't full and so there was more space to spread out than is normal on long-haul flights."
Cons: "For the second time on a Madrid/JFK flight in two weeks, overhead lights were broken for some seats, which is absurd for a 7.5 hour flight. Luckily, my flight attendant was kind enough to allow me to change seats to one in which the overhead light was actually working. Unfortunately, the plane was so busted that even though my overhead light was working, the headphone jacks in both of the seats that I had access to went off in the midst of food service, and as far as I could tell was never reset. Finally, and most appallingly, one of the flight attendants was completely out of control, and during the boarding process repeatedly and loudly scolded passengers. During service, she rammed the food cart into multiple seats so hard that food flew out of it onto the floor. Rather than apologizing to the customers whose seats she had rammed, she laughed loudly"
Cons: "Plane was cold, seats old and uncomfortable"
Pros: "The fight was not over crowded."
Pros: "I got there in one piece. Even made my connection (barely)"
Cons: "TSA were abusing power and pulling ppl out of line like crazy. Tried to take Christmas toys from someone (and they weren’t in violation of anything. ) flight was delayed and took so long it would have been faster to drive to Charlotte. Whole airport was the most inefficient thing I have ever seen."
Pros: "Flight crew was great and made the flight that more memoriable ."
Cons: "I'm getting to Madrid 24 hrs after I was supposed to"
Pros: "on time and it was comfortable"
Cons: "Boarding was delayed 30 minutes, with no explanation. Upon arrival, another airplane was in our gate, resulting in an additional 30 minute wait, buckled in my seat on the tarmac."
Pros: "good price."
Cons: "La Guardia Airport is a kind of messy. Some people in AA are rude, specially ground personnel."
Pros: "Everything was excellent"
Cons: "Not able to check luggage all the way through"
Pros: "Started when 7 am flight from Knoxville was delayed - multiple times until finally at 4 PM there were no options. Nobody with AA saying a single word all this time even when asked. Finally called their customer service line only to learn that I could get on another flight that left in a few minutes. Door was still open but gate agent argued with the lady on 800 line about who could ticket faster. By time they finished arguing the door closed. That began a 14 hour nightmare of bumping between flights and delays and the inevitable lost luggage. Paid for $300 hotel room at Vancouver that I will get to stay in for 4 hours. Will NEVER fly American again"
Cons: "Service, poor rebooking process, lack of communication."
Cons: "No wifi but there were old style TVs throughout the cabin. It was an old plane"
Pros: "Arrived early and flight wasn't packed."
Pros: "Food, OK legroom, complimentary wine & beer on a US carrier"
Cons: "Barely functioning ancient touchscreen system"
Cons: "Flight was late. AA charged me for an exit row seat, but assigned me a non-emergency exit row window seat. Wi-if did not work."
Pros: "Almost half empty cabin made this a very pleasant flight!"
Cons: "Food on AA was mediocre as usual. Edamame salad was nice and fresh for a change. Desserts are now prepackaged wrapping similar to candy bar..."
Pros: "Power outlets and WiFi"
Cons: "Too crowded"
Pros: "All flights were on time Greatly enjoyed the trip"
Pros: "The crew on this flight was amazing, very friendly, and really went out of their way to make it more pleasant"
Cons: "The airline yet again didn't have a requested meal"
Pros: "prop plane small, noise, shaky no problem. Great connection, plane was not full."
Pros: "Great service, good window seat, smooth flight"
Cons: "No music/radio at my seat"
Pros: "The plane was comfortable, food was fine, entertainment was okay."
Cons: "There was an unexplained delay of over an hour. More than that, I found the crew to be extremely rude for no reason. They were short with all responses and showed no care for passengers at all. I was very disappointed in their efforts"
Pros: "The crew, boarding went smooth"
Cons: "The seats too close ,I drop one paper I could hardly bend over I am 5ft tall"
Pros: "Love PTO, always efficient."
Pros: "New plane"
Cons: "I always fly with LAN, did not want AA Food Small seats"
Cons: "Delays, delays and more delays. 3 gate changes and finally on an old plane. Avoid if you can. Only good thing about it, it was bringing me home"
Pros: "The hostess was friendly and helpful. She made the trip pleasant."
Cons: "We arrived at the airport early, as suggested. The plane was over an hour late in arriving. Then it was announced that there was a maintenance problem and that there would be further delay. An hour later they were still waiting for maintenance to arrive. (I know that Greensboro airport is not O'hare, but it is not Dogpatch,either!) A large airline like AA should adequate personnel. After about two hours they arrived and the word given to us was that it would take about 30 minutes to resolve the problem. Finally, at 5:00 pm the 1:30 pm. flight was cancelled. They put us on a flight leaving 9:25 am the next day, and we were on our own until then. That flight left on time, and my comment about the hostess was, of course about that flight. I will consider all of the other options available before risking flying AA again."
Pros: "The meals and the consistent drink service was great"
Pros: "It was on time"
Cons: "For Air Canada to go bankrupt."
Cons: "They didn't offer any compliment food, no water to wash hands in bathroom (had to ask for sanitizer), staff seemed grumpy"
Cons: "I didn’t like anything about this flight, except that we arrived safely. I had the last seat, next to the toilet, and that container or whatever it is, was dirty. Every time someone flushed, I was bathed in the smell of urine. It was raining in Toronto; consequently, my checked bag was wet through. I’m glad I was coming home rather than arriving at a vacation destination, where all my stuff would’ve been wet. I’d like to see some effort put into keeping my bag dry. Also, the passengers had to slog through the rain to get on the plane!"
Pros: "Good entertainment options"
Cons: "Sat near the back. Air Canada has installed new seating on this route that is absurdly close together, with truly the most inhospitable seat shape and unforgiving cushions. For a 5 hour flight, it was awful. My back hurts."
Pros: "The flight was on time. The plane was clean. The temperature in the plan was good."
Cons: "It was a little more turbulent than I expected."
Cons: "It’s mainly all good but there are never really snacks on air canada other than pretzels (and today not even that). They are still my fave airline but they could step that up a bit!"
Pros: "Riws nuch too close together. There should be a notice in the boarding area for passengers to download app so they can access on board movies. Or even better this should be included with ticket."
Cons: "Both Air Canada flights were late The agent responsible for boarding was an angry person"
Pros: "LITERALLY NOTHING Trashiest airline in the world"
Cons: "Customer service, boarding, check in desk, LITERALLY EVERYTHING WAS 3rd CLASS WILL NEVER FLY WITH THIS AIRLINE EVER AGAIN EVEN IF THE TICKE IS FREE WORST EXPERIENCE OF MY LIFE AND I WILL TELL EVERYONE"
Cons: "Video not working"
Pros: "Liked my seating which I paid for dearly"
Cons: "No entertainment at all!"
Pros: "Nothing. I fly a lot. This was the worst flight crew ever."
Cons: "The crew was terrible. I know it is a long flight but I had to repeatedly get up to ask for water. Only to find them talking among themselves and sleeping. They NEVER answered a call button, even when a drunk passenger was harassing another passenger"
Cons: "Very tight seats, poor food"
Pros: "Great value for the money, friendly staff."
Pros: "Easy to board and pass through customs on the way to Canada. Crew was nice. Overall a pretty average flight."
Cons: "Entertainment system was broken for my seat. Screen wouldn't work properly. This was a problem in every seat I sat in."
Cons: "Didn't like the fact that food was not included in the airfare on a long flight (I think it was over 5 hours). This inconsistency between airline policies is very annoying - you never know if you can take food on-board, if you should take food along or how much you should expect to be ripped off at the terminal/on-flight. The entertainment unit stalled the entire time. Oh, and boarding... it's very odd to check-in at the domestic terminal at LAX for an international flight and I don't recall seeing any message in my email/SMS regarding this. So taxi dropped me off at the Tom Bradley International Terminal at LAX and then I had to run over 4 terminals to get the Air Canada. A precaution about this would be nice."
Cons: "Better luggage Service"
Pros: "the fact that is was an overnight flight"
Cons: "- Had to sit by the bathroom again! - they ran out of food - seats were uncomfortable"
Pros: "Not a thing. Not a single thing. Truly no reason to encourage this airline."
Cons: "Absolutely awful experience. Zero entertainment options, save for BYOD which didn't even work for me - never was able to watch more than the first 30 seconds of anything, provided it would work at all. Also the film selection, had it worked, was wretched. Food was bland even by airline standards. Flight was delayed. I'm used to sleeping on these flights, even flying economy, but these seats were even more cramped than I'm used to. Perhaps all this would be forgivable had my flights been cheap, but no - it was about the most expensive trans-Atlantic flight I've had in recent memory."
Pros: "On time great crew"
Pros: "Crew noticed I was thirsty and gave me the can without asking"
Cons: "Crew said I wish they would hurry up and get off and I whipped my head around and she apologized. She meant no harm but that's not good service."
Cons: "Flight delayed out of Boston. This seems to be the normal state of things. I dont think I've ever flow this route on and had an om time arrival This caused me to miss my flight in Toronto, forcing me to spend the night. I pressed their customer service rep for a hotel, but they refused claiming it was a weather related incident and they were were therefore mot responsible. The weather in Boston and Toronto was fine and at no poi t on the flight did anyone offer Any Reason Whatsoever for the delay. Moreover when i protested the customer service agent mocked me for not realizing it was a 'weather related incident'. I spent the night on the floor on YYC. Needless to say, Ill never fly Air Canada again."
Pros: "Quick boarding, flight on time, nice crew."
Cons: "The only thing they serve is water. Still or sparkling. And chocolate bar. Anything else is paid. It's not low fare airline and this should not be happening."
Pros: "The upgrade with the food, and the entertainment"
Pros: "Everything was good with this flight - really no complaints. The staff was very friendly too!"
Cons: "Nothing - I really have nothing to complain about with this flight."
Pros: "The tremendous effort to support our making our connecting flight."
Cons: "The nightmare between flights in Toronto airport"
Pros: "Quick easy, I hate that I have to go through sercurity again... but oh well."
Cons: "Refer to last one."
Pros: "No snacks but love flying with Air Canada. Hope it continues."
Cons: "Have to bring my own snack."
Pros: "Food need to improve it's no taste and stank of meat"
Pros: "That there was no delays or anything, at any point, very easy."
Pros: "The privacy of the person was honored"
Cons: "Having to stop. We were not told our luggage would not have to be transported through customs"
Cons: "They boarded early while our connecting flight was late. They told us they could not allow us in even though we arrived 1 hour before. Had to purchase all new tickets."
Pros: "The seats were comfortable and reclined better by having the bottom slide forward as well as back. Larger screen for each passenger. Larger windows which have adjustable shading rather than a physical shade. More frequent snacks and beverages than expected. In today's travel industry where it seems customer comfort is less and less a priority, This plane and Air Canada were a welcome and pleasant experience"
Pros: "nice screen, but need to bring your own earplugs or pay to get a pair. toilet was clean, seat was quite comfortable for economy class"
Cons: "the reading light from next seat passenger was disturbing me a lot, spotting on my head & arm and it was really warm.. no room to store bag below front seat"
Pros: "The entertainment system was fine as far as selection goes."
Cons: "The stewardesses were ranged from okay to outright grumpy though I understand how difficult it is to always be pleasent when working long hours in a confined space in the customer service industry they still failed me on this."
Pros: "Crews were very nice. I also liked biscuits."
Cons: "Ground staff was not as nice as the crews."
Cons: "Small plane. Poor service. No real inflight entertainment. Food was terrible"
Pros: "Everything on the international flight was great."
Cons: "Toronto to SLC was horrible. You have to pay extra for everything, even blankets."
Pros: "Early boarding with kids International Toronto terminal very comfortable with plenty of free wifi charging and iPads"
Cons: "No tv did not have app for streaming , did not know when booking that TV only available on your personal device Did not want to pay $10 to rent iPad"
Pros: "I didn't like anything about it."
Cons: "The crew needs to learn how to effectively execute the meal/drink service. It takes entirely too long. Also, on an international Flight, over three hours, you don't provide a snack!? And the small cup of soda we get takes over an hour for some people to get. The seats are entirely too close. I'm 5'9 and my knees were digging into the seat in front of me. Then the guy in front of me reclined and I had absolutely no room. I had to turn to the side. We didn't board until around the time we were supposed to depart. We were over a hour behind schedule. They held the plane to get a passenger's bag off because he was stuck in customs. Unless it's a funeral I need to get to, I'm not flying Air Canada again."
Cons: "I was really upset that I found out the baggage handling broke my luggage even though I specifically marked fragile."
Pros: "Just about everything. And to top it all off, I found that the air inside the cabin was very good and so I arrived after 14 hours on board without red eyes and a headache"
Pros: "smooth flight, great pilots"
Cons: "Flight attendants unprofessional, airport stuff unpleasant"
Pros: "Air Canada canceled or delayed all flights out of New York on the night I was supposed to fly to Toronto, then Rio. Their delays effectively made me miss my connecting flight from Toronto to Rio. The airline employees told me they would not be able to get me to Rio for another two days. I ultimately cancelled my flight with Air Canada and booked a direct flight to Rio with American Airlines at the last minute, which was a much smoother experience."
Pros: "I liked the comfort and the service"
Cons: "the long delay in Montreal"
Pros: "We arrived on time, despite the delay in departure (caused by the necessity to off-load a no-show passenger's luggage)"
Cons: "I was given an long explanation why I could not have a whole can of coca cola to drink. I believe, when I spend over $1500, a free coke should be part of the deal. I am glad that I brought my own water, because the service was so limited. There was no entertainment system on board. I suppose the assumption is that everyone brings their won i-Pad."
Pros: "Flight crew was excellent. Great service & comfort."
Cons: "Delays, waiting with little explanation."
Cons: "i booked a flight through kayak going from denver to milan. i showed up at the airport in denver to fly out yeserday only to find out that i was going to frankfurt germany. i am now in munich germany and never made it to milan. i was one of many people i met on the flight that also booked with air canada thinking they were headed to milan. air canada kept trying to put the blame off to my booking company. i don't know who to be ticked off at. please advise."
Pros: "Minimal leg room, dirty plane, food worse than frozen dinner. Fed once plus small snack on a ten hour flight. In flight entertainment would have been okay had we been told to download the app to watch it in advance (could not download on plane as no wifi). They ran out of ipads to rent with the app installed so was only able to view minimal programming."
Airlines flying from Greensboro to Poland have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Greensboro to Poland
Masks required on board, masks provided on flights from Greensboro to Poland
Social distancing seating
Middle seats unavailable to book on flights from Greensboro to Poland
Testing for antibodies, testing for symptoms for flights from Greensboro to Poland
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