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Pros: "No seat comfort"

Cons: "No kiosk at airport. Even tho you have a etickst they make you print one. Which means a huge line. Whats the point"

Cons: "The seats in coach are incredible small and the seats reclines way to far."

Pros: "Crew good"
Cons: "Baggage small bag forced to check"

Pros: "Exelent Crew, great food and service I really like Swiss airlines. The best so far!!! Thanks"

Cons: "nothing"

Pros: "Awesome business class seat, or rather throne"
Cons: "Limited selection of movies"

Pros: "I liked how nice the crew was."
Cons: "I didn’t like how check in took a very long time. And they made me check in my carry on when it fit the restrictions and the overhead bins on board were not full."

Pros: "Fast flight. Good service from luggage checking to landing."
Cons: "Way too spicy beef chili. Confined space on airbus."

Cons: "Seat would not recline. Long fight cramped 27B"

Pros: "The service and the crew were fine"
Cons: "Seats are too small and terribly uncomfortable on such long flights."

Pros: "The best thing is that they’re always on time"
Cons: "The seats are way too cramped"

Cons: "Connecting flight cancelation, didn’t get to go."

Cons: "Worst travel experience ever and I’ve traveled the world. Red eye flight delayed for 3 hours. Missed connection flight with not a lot of options. Waited for another 3 hours to get rebooked and have to stay at Zurich overnight and only to find our checked luggage is no where to be seen. First and LAST time we fly Swiss Air!!!"

Cons: "The flat bed is narrow and VERY hard."

Pros: "Everything! Very professional, great food"

Cons: "Checked in online. Needed to drop my snowboard bag off. I had 2 hrs...got in the express line to drop bags with ticket. They kept taking people from every other line in front of us. Took 1 hr to drop a bag. Got through security line and told my boarding pass is no good. 30 min before flight. Back to Swiss. Have a meltdown and finally they help. Now I’m in Geneva and my bags in Zurich..."

Pros: "We did finally take off for our trip and get to our destination. The movies were tremendous help to pass the time. The food was delicious for hungry tired people"
Cons: "The crews rushed passed you and never offered if you needed further. One cup of soda after all those hours waiting left feeling dehydrated. Crews could have been more accommodating as made me feel like I was inconveniencing them instead of happy to assist me"

Pros: "All staff of Swiss made you feel important."
Cons: "Everything was fine"

Pros: "Nice staff, very friendly"
Cons: "Paying for WiFi, could use more comfortable seating"

Pros: "Courteous Staff Excellent Service and enough concern for the guests."

Pros: "Service was excelent puntualiti was excelente thank you very much"

Cons: "They rebooked me on a later flight this same day. This flight to Geneva (change of airports) was late and the flight to Vienna took off with no passengers from our flight, after we were told it would wait. ' I paid for premium seats and did not get rebooked for the same. I am sitting in the Geneva airport for 7 and 1/2 hours, losing my meetings in Vienna. I never expected such poor service from Swissair."

Pros: "The crew took very good care of us with food and drinks"
Cons: "Updates by the captain about the situation were too few, too infrequent."

Pros: "It reminds me of school dinners"
Cons: "Bland, over cooked No thought into the presentation or flavour"

Pros: "The next best thing to the hard-working and kind crew was the lighting design. Meals were OK, and I was delighted that the vegan meals I ordered for my travel companion were right there as ordered. Not a common occurrence of late, I’m afraid, so I congratulate Swiss one getting this one right."
Cons: "Legroom is non-existent. This was by far the most uncomfortable aircraft I have ever flown on, with the possible exception of an Ilyushin 62 operated by Tarom in 1983. I felt bad for the man in front of me, with my knees in his back. That is, until he reclined his seat and put my video screen in my face. Not much to watch anyway, but it was impossible to lean forward at all. Boarding at JFK was rather chaotic."

Pros: "Entertainment"

Cons: "While I was on line to board, a flight assistant came to me and asked me if I was flying by myself. When I said yes. they upgraded me to business class. I boarded the plane and took my seat. Shortly before taking off, another flight attendant came to me, told me they made a mistake, and sent me back to my original economy seat (while I was holding my new business boarding pass that they gave me). When I told them they should remedy somehow their mistake, they said they did not have any other extra seat in business and that there was nothing they could do. They did not apologize. They were quite unprofessional and rude. I fly often and I have never experienced something so unprofessional and rude. Alitalia is far better than Swissair in terms of professionalism and of politeness. I will always discourage anyone from flying Swissair. Worst company ever."

Pros: "Selection of movies was good."
Cons: "The mushroom pasta they served was absolutely terrible."

Pros: "lovely flight -left on time arrived 1 hr early. my earphones did not fit plane plug, the one provided did not fit my ears - slept instead,,,Excellent service..."

Pros: "staff were very helpful"

Pros: "Loved the crew and movie options, the hydrating must in the bathroom was awesome!"
Cons: "I wish the seats were more comfortable"

Pros: "The food provided and the service was excellent."
Cons: "The space between the seats are super small and uncomfortable. For a long flight you can barely sleep and your legs hurt after a while."

Pros: "nice staff."
Cons: "lack of space. being in middle row."

Pros: "The plane was clean, on time, and the staff were professional and friendly."
Cons: "I opted for the pasta dinner and it was bland and mushy. Salad was boring iceberg lettuce."

Pros: "The crew was very attentive and friendly"
Cons: "The legroom was good but the seats were very narrow causing larger people to overlap the armrests"

Pros: "Painless flight"
Cons: "No bottles of water for economy flyers"

Pros: "All good"

Pros: "The crew was very professional and friendly. That is a great thing since it's a long flight. Very well prepared! Entertainment was nice lots of options there to keep you busy."
Cons: "I wasn't pleased with their meals so that it's important when it's a long flight, and not many choices available."

Cons: "I had a lot damaged luggage!"

Pros: "efficient boarding ang pre- boarding"
Cons: "these planes are not meant for people above 180 cm. On transcontinental flights it is absolutely unacceptable"

Pros: "Friendly crew and very professoinal"
Cons: "Old plane"

Pros: "that they had new movies"
Cons: "the leg space is non existent, few of the seat dont even recline meanwhile some recline more than normal"

Pros: "The crew was lovely."
Cons: "The seats were very cramped."

Cons: "Everything"

Cons: "Narrow feeling seat"

Cons: "Good overall"

Pros: "No delays at all. Couldn't ask for more."
Cons: "Screaming babies."

Pros: "All but the service"
Cons: "Flight attendants seem confused. Service was below par. Took forever to clean food service. Business class had the lights off after dinner at least 40 minutes before we did in Economy. Couldn't get water I requested for a long time."

Cons: "Snacks, and drinks"

Pros: "I would like to have ore of a grace period to check baggage."

Pros: "Crew, atmosphere, timeliness. I was satisfied overall"
Cons: "Gate number changed couple times before flight departure"

Pros: "The tv is good addition Comfortable chairs"
Cons: "Menu could have been improved"

Pros: "Boarding was smooth."
Cons: "Nothing."

Cons: "The cabin temperature was very hot"

Pros: "Everything"
Cons: "Nothing"

Cons: "More food more room - but hey that’s what we always want"

Cons: "Everything"

Pros: "Taco"
Cons: "Taco"

Cons: "Leave on time so passengers dont miss their connection flights My family of 7 people are stuck at the airport in Zurich with no connection flights until tomorrow to have to board on two additional flights Absolutely unacceptable Never again will we book flights with Delta."

Cons: "Very bad service, airline unrespectfull, discortesy"

Cons: "5 hours delay. Most of that time we were on the runway. We even had to deplane and board again. We were given all kind of excuses till the pilot himself said that this is unheard off !!"

Cons: "Late taking off. Let's leave on time"

Pros: "The cAbin attendant was really good"

Pros: "Boarding was easy."
Cons: "I am 6' 1" tall and weigh 220, so not out of the ordinary and I felt like I was stuffed into a sardine can."

Pros: "Coming from Europe Alitalia and Delta did an EXCELLENT job at assisting the passengers get rid of their luggage just as soon as we were done going through customs... I don't usually fly on this route, but I thought it was perfect. Transfer between Delta terminal was a breeze too..."
Cons: "I usually don't fly from JFK. The food court was expensive (18 dollars base price from a burger seems a high even for an airport. I don't fly from NY normally - so maybe I need to tune my expectation for the locale, and it may have NOTHING to do with the airline company."

Pros: "Early arrival. On time departure. Good selection of movies"

Cons: "Have to call out the delta lounge...excellent and healthy. My experience was outstanding. Thanks Delta"

Pros: "Overall ok."
Cons: "Cabin was freezing."

Pros: "Excelente"

Pros: "Timely, clean"
Cons: "A little chaotic at boarding time"

Pros: "I love the aesthetic of the new planes. Boarding was seamless and the staff was great! More cookies please!"

Cons: "None"

Pros: "The food and the service"

Cons: "JFK was depressing but not Delta’s problem."

Pros: "After being redirected and behind on travel plans due to weather and missed flights this was a welcomed relief. Everything went as planned and staff was very helpful."

Pros: "Food and movies were good."
Cons: "Didn't leave on time."

Cons: "Price to get a little more space"

Pros: "Movies"
Cons: "Lack of legroom in economy"

Pros: "Great upgrade program"
Cons: "Slow unloading of luggage"

Pros: "Excellent job"
Cons: "N/a"

Pros: "So many movies to watch. Keep it up!"
Cons: "The food was too sweet and salty."

Pros: "Layout of aircraft."
Cons: "USB port barely accessible. Also, it didn't seem to work."

Cons: "Everything was on time, but we had to sit on tje runway for more that 30 mins which made us late all around. But aside from that everything feom Delta from dropping of bags to Landing in Miami was perfect."

Pros: "Friendly and cleanliness."
Cons: "Cold drinks were warm."

Pros: "Efficient hop to Boston"

Pros: "movie choices are great"
Cons: "the people sitting behind me kept talking about dying from the aircraft, it makes me uncomfortable."

Pros: "The boarding was efficient"
Cons: "Three hour departure delay. No explanation given. No apology."

Cons: "This is possibly the worst airplane food ive ever had. Ever. The chicken didn't look nor taste like chicken and it was in some weird green chickpea sauce?? Very unpleasant."

Pros: "Everything up to departure. Sat in line for almost an hour."

Pros: "Didn't know you could get complimentary meals anymore! The movie selection was awesome too!"
Cons: "Why is the complimentary Wi-Fi and messaging only for T-Mobile subscribers?"

Pros: "Una hora de retraso"
Cons: "Una hora de retraso"

Pros: "Movies- pro staff"

Pros: "Service"
Cons: "Too old aircrafts"

Pros: "Every thing went well thx"

Pros: "The only airline that I'm aware of that still offers: • free snacks • free checked bags • free meal and drinks on international flights"

Pros: "Although I am a vegetarian, It was nice Delta was serving sandwiches."

Pros: "Service"

Pros: "Delta is one of the best airlines I've flown with. Staff is very helpful, and customer service and amenities are tip notch."

Pros: "The food was good and was served with professionalism.It was an excellent service no doubt."

Pros: "Yes"
Cons: "Best airline"

Pros: "Everything very excellent"

Pros: "Absolutely nothing."
Cons: "Absolutely everything."

Pros: "The best."

Pros: "Crew were amazing not stingy with the drinks. Boarding was easy and smooth"
Cons: "Would prefer flying with partner United though. Think they offered a better service on board"

Cons: "All went well!"

Pros: "My luggage never arrived in Munich"

Pros: "On time, clean plane, good service."
Cons: "Lack of seating at departure gate, costumer agent at gate was rude about standing early for boarding (see first comment). Food was not my style my wife enjoyed it."

Pros: "The process went just as it should. Everything was on time, orderly, pleasant and successful. I was able to get to my transfer on time, feeling good and ready for the next leg of the journey."

Pros: "Fly is Ok"
Cons: "Fly is Ok"

Pros: "Crew was excellent"
Cons: "Food was horrible. Breakfast consisted of a dry muffin and an oreo cookie"

Cons: "Media screens were very unresponsive and we never did find music"

Cons: "A little older aircraft and seat was very warned"

Pros: "Very satisfied"

Pros: "Was a very smooth trip."
Cons: "The seat rows were so crammed together, you could hardly get out of your row."

Cons: "boarding was late and slow, arrival at Frankfurt late"

Cons: "too cramped to get out of row to the isle."

Cons: "The food was terrible. I couldn't eat it, and I can eat almost anything. Sorry! Everything else was good. The staff were amazing. I will fly with Lufthansa again. Thank you."

Pros: "Very stable aircraft with attentive staff"

Pros: "Great entertaining system"

Pros: "Everything as expected"

Pros: "Service"
Cons: "Tight space"

Pros: "Toilet facilities"
Cons: "See above"

Pros: "Everything was smooth"

Cons: "Sits are extremy tight"

Pros: "By far the best flying experience in a long time..."

Cons: "Website is very difficult to navigate and use."

Cons: "Airline lost my luggage on the last leg of our trip."

Pros: "Missed the connection"
Cons: "Felt helpless and frustrated."

Cons: "My luggage was lost"

Pros: "we flew United"

Pros: "Everything"

Pros: "All good"
Cons: "No bad"

Pros: "They had delicious little sandwiches for breakfast, and were amazingly efficient at getting out the snacks and coffee."

Pros: "The crew was very nice. The hot towelettes before eating was very nice."
Cons: "Squished in the middle of a row. Unable to get up and get things out of my bag. Video screen not working. I had been looking forward to catching up on some movies ( rarely have time for to or movies usually) was disappointed to have no working screen on such a long flight. Did appreciate the effort to supply a gluten free meal, unfortunately someone added whole wheat crackers ( luckily still in wrapper ). The boarding area was mixed with people trying to get to New Jersey at the next gate making it very crowded and confusing, people found themselves in the wrong line."

Cons: "Seat headrest flaps were broken"

Pros: "I liked that it was on time"
Cons: "everything was ok"

Pros: "Awesome"

Pros: "No problems. As could be expected. Would do again."

Pros: "Twenty minutes early on arrival"
Cons: "Not necessarily a problem for others but very back of plane left no room to recline."

Pros: "The flight crew was lovely, and the best part of the entertainment was the on plane cameras which we could watch. Very cool!"
Cons: "Gluten free meal for breakfast was a turkey sandwich?? I would have preferred yogurt"

Pros: "Everything was good, on time and without problems"
Cons: "Chairs might have been more comfortable"

Cons: "We had to cancel our tickets due to passport issue. They could not find acceptable new tickets. Plus additional money to pag was too much"

Pros: "The attendant who did help was fantastic! The ride was smooth."
Cons: "My 12 year-old had a screen that was not working and finally we got an attendant to help us out. But until then, I had attendants who were telling us to try things and then they'd leave and not come back to check up and follow through, which left us constantly trying to find someone...one time our call light was on for 20 minutes before anyone attended to us. In addition, the bathrooms were very dirty. The breakfast was a really bad muffin that I couldn't eat."

Pros: "Overall, United in US gets a two rating. International flights get a four rating."

Pros: "Lots of movies."

Pros: "Hats off and Thank you to the Man behind the counter at the gate. My knees are bad and I walk with a cane, he ensured I was transported safely and in time to the new gate when we had to switch gates because of plane issues."
Cons: "When a couple of ladies boarded and were going to be seated in the exit isle. going by the color of their skin and the clothes they were wearing, the stewardess with long blonde hair, assumed they did not speak English, and rather rudely told them that they should not be in this row. To which they responded in prefect English. told her they were comfortable with the emergency seat and helping passengers. She kept pushing them and finally they switched with a couple other passengers. VERY RUDE!!!!"

Pros: "This flight was cancelled"
Cons: "This flight was cancelled and we were rebooked on the 10:30 flight to Frankfurt"

Pros: "Very nice"

Cons: "The fees for the sporting bag was out of control expensive"

Pros: "Crew, seat"

Pros: "Plane was clean. Staff helpful"
Cons: "We booked our seats online and later at check in received boarding passes with totally different seats. Ordered kids meals and was informed that they dont have any for our kids :("

Cons: "The food was so cheap... pasta and a muffin. I’ll be looking around for another airline."

Pros: "Short flight"

Cons: "na"

Cons: "The crew dropped the bottle to the head of my son."

Cons: "Hand luggage not allowed onboard due to being just a bit oversized -- just its wheels only. Never had this problem with the same luggage with other airlines, only with Austrian."

Pros: "Service, yr air hostesses are so polite."
Cons: "Food was too little for dinner and breakfast both"

Pros: "From start to finish there were no hiccups. It was a pleasant journey."

Pros: "Everything was awesome best flight i had in my life."
Cons: "Nothing"

Cons: "Boarding process was not easy to hear and it was unclear where the line for our gate ended and the line for the gate right next to ours began"

Cons: "Flight was 1 hour late. Didn’t make up any time while in flight. We came to no gate assigned. Additional delays due to wait for free gate. Unacceptable, missed my connection. Had to stay additional day for rebooked flight."

Pros: "Absolutely fantastic service from the check in counter until deplaning. Delicious food, snacks & even wine & other alcohol included. The staff is super friendly & very tentative. It was really a treat to fly Austrian Airlines."
Cons: "This is just nit picking and if I absolutely had to I’d just hope for a more of a variety of movies, TV shows & music if possible."

Cons: "All good!"

Cons: "Cancel it"

Cons: "muffin for breakfast ?"

Cons: "Service was bad"

Pros: "Short flight, no major issues."

Pros: "Flight crew & overall experience was positive. Meal & entertainment were good."
Cons: "We paid for extra leg room seats & were told we'd have exit row. We ended up in the middle section, which made it very uncomfortable for the overnight flight."

Pros: "Great airline, everything on time,exelent service, great staff, good food"
Cons: "Everything was fine"

Pros: "Flt was great - service was great"

Pros: "Flight was good and everything worked out perfectly."

Pros: "I thought the food was excellent. Better food in coach than I get on first class domestic flights. Also, the in-flight entertainment was very good. I watched a couple of science shows and extreme sports shows that I truly enjoyed."
Cons: "There wasn't much I did not enjoy that could be changed. I chose to go coach and had to put up with seating that was more cramped than I like, but I expected that."

Cons: "Designs of Business Class seatings need some improvement. It seemed there was waste of useful space. Therefore, the area for Business Class seating was big but there were not enough space for everything."

Pros: "Got to destination safe and sound and was thankful for that!"
Cons: "Boarding was messy. Food was ick- "chicken" tasted like a grade d boiled chicken nugget, terrible texture. Ladies on flight were kind, although not terribly helpful. Movie selection was pretty small and lots of Rated R movies, hard to find anything in the middle (not kids, but not adult)."

Cons: "The flight was delayed but due to efforts of the pilot we were on time!"

Pros: "Boarding time and arrival were both on time. Service is courteous, and the lounge very pleasant."

Pros: "arrived early"

Pros: "they asked me if I wanted an upgrade to business class - nice"
Cons: "they left all the lights on in the plane - difficult to sleep at night. Never had this happen before. Another lady from N.J., originally from SLovakia and going to Kosice for a visit complained about the same thing. SHe was worn out and so am I."

Pros: "My flight from Vienna to Warsaw was fine."

Pros: "On time, smooth flight."
Cons: "Boarding area cramped, all classes and rows boarded at same time."

Pros: "Plenty of leg room in economy. Will fly again."

Cons: "Flight cancelled, after delays... Then almost four more hours to get rescheduled in a different flight the next day and taken to a local hotel!"

Pros: "Flight crew was pleasant, calm, and efficient."

Pros: "Good movie selection on flight"
Cons: "Got bumped from the seat I reserved after boarding without explanation and when I explained I was traveling with a group was simply told that's too bad. Their customer service is awful and had already submitted a complaint for a return flight which was never followed up on."

Pros: "food was fine"
Cons: "to small seats"

Cons: "The website is a horror, particularly from an iPad. Trying to web checkin was an arduous battle. Obviously the consumer is the least important factor in the lack of managing the product. I avoid Austrian for that simple reason. Crew polite. Pilot informative."

Pros: "Fast and short flight between Vienna and Warsaw. Not much good or bad."
Cons: "Shuttle bus from the terminal took awhile to leave to the plane. No air conditioning to the shuttle. Very hot. Was uncomfortable."

Pros: "Really liked the chocolatey-wafer treats and the smooth boarding process."
Cons: "The entertainment wasn't great compared to most international flights."

Pros: "In-flight magazine was interesting."
Cons: "Flight was delayed 35 minutes. I made my connection. But heard one woman say she and her husband would miss hers."

Pros: "Service was spectacular. The United crew was awesome."

Pros: "Everything seemed all right"

Pros: "The entire experience was a joy. I was upgraded to business class and the difference was noticeable. I was comfortable and suffered no ill effects after. Much different that my trip home."
Cons: "There was nothing I didn't like"

Cons: "Seat was small and narrowed with no leg room at all Worst I've ever seen"

Pros: "Crew was nice, plane was new and clean, flight was safe with no issues"
Cons: "Plane was so small, I had a feeling I was on a low cost carrier in Europe. Even carry on couldn't fit above in the bins. This is very disappointing for an airline that used to be great. That plane was like the bottom level of the Titanic where people were squizzed in. Upon arrival in Vienna getting off the plane we had to take the stairs and the bus to the terminal - that's how small the plane was. Just awful."

Pros: "Overall the flight was better than most. The crew was friendly, competent and as attentive as coach allows these days. I appreciated the attendant who asked the man in front of me to put his seat back up during the meal. The little red pillows were great - big enough to be useful and comfortable. Although we chose not to watch a movie, we were impressed with the offerings. Comfort on a long flight in coach is a thing of the past but we knew that when we chose to fly that class."
Cons: "Most of the crew was great (hence the five star rating) and the flight in general was at least on a par with competitive airlines but we did have an unpleasant encounter with a young man who we were told was the purser. When my husband asked about what seemed to us like a very high level of security (including dogs on the gangway as we boarded the plane), this young man replied in a very condescending manner,"It's America. You tell me". Well, we are Americans, not always in agreement with our country's actions and attitudes, but that comment was needlessly dismissive and hostile."

Pros: "Great plane good price for plane ticket."

Pros: "Everything was very good with an exception of being very tight space wise"
Cons: "no leg room, tight rows"

Pros: "The staff were kind"
Cons: "The seat was worn down and very uncomfortable. The screen was super tiny and terrible quality. Everything was caked in old dirt"

Cons: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Pros: "I liked how generous they were with food and drinks"
Cons: "Free WiFi could have made the flight a lot better"

Cons: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Cons: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Pros: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Pros: "Very nice airplane and pleasant crew"

Pros: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Cons: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Pros: "Confort and kindness"
Cons: "It was too cold"

Cons: "Time"

Cons: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Pros: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Pros: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Cons: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Cons: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Pros: "KLM staff is great"

Pros: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Cons: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Pros: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Cons: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Cons: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Pros: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Cons: "tough to sit on a plane for 9.5 hours"

Pros: "Everything is alright"

Cons: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Pros: "Staff very pleasant"
Cons: "Evening snack was not the greatest breakfast was pretty food"

Pros: "Crew was great, very nice"
Cons: "Not enough legroom"

Pros: "Friendly crew."
Cons: "So many people on a 747!!"

Pros: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Cons: "No complaints about anything."

Pros: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Cons: "Can't think of anything."

Cons: "infotainment was down. Lost my luggage the flight was delayed"

Pros: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Cons: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Pros: "Nice crew; clean plane; decent dinner"
Cons: "No entertainment system; insufficient knee space"

Pros: "Really friendly staff. Great service"

Pros: "Absolutely nothing!"
Cons: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Pros: "Good flights. Good prices."

Pros: "Pleasant flight"

Cons: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Pros: "Very friendly staff"

Cons: "They stole my money"

Pros: "The food and the punctuality"
Cons: "The technology in interteiment is not touch screen"

Pros: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."

Cons: "Two hours delay in the start."

Pros: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Cons: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"

Pros: "The sandwiches were simple yet just the right touch, on all four flights."

Pros: "Wider seat than most business class"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Pros: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Cons: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."

Cons: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."

Cons: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Pros: "Jet airways flight till mumbai"
Cons: "Poor legspace in Klm flight till Amsterdam"

Pros: "No chargers or tv on planes"
Cons: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"

Pros: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Cons: "What is there not to like about KLM? I cannot find anything."

Pros: "Boarding was very efficient."
Cons: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."

Pros: "Service was good"
Cons: "Delay"