|Avg. Flight Duration||4h 13m|
|Flights Arrive in||Kuala Lumpur Intl|
|Flights Depart from||Guangzhou Baiyun|
|Airlines||Scoot, Malindo Air, AirAsia|
Pros: Early alert that flight was going to be 5 hours late.
Cons: No online check- in. Very slow check in at airport. Vouchers provided for food at airport - only problem was we couldn’t find a place that would take them. Boarding was painfully late and slow. As we arrived in the early hours of the morning the cost of taxis were double the normal price. Still no compensation as promised by the airline when they initially advised us of the late flight. Could do a lot better.
Pros: Crew were professional, friendly and efficient. Aircraft was clean in the cabin and in good serviced condition. Check in Staff were efficient, friendly and professional.
Cons: Seating configuration in economy very small. My Husband is a tall, big man and was cramped by the seat pitch, which made his trip very uncomfortable. To think that we have to pay for such an essential item to life as WATER, when it is free on most other airlines....or at the very least you can get a glass of water. I couldn’t believe the charge price for a tiny bottle of water and the fact that you can’t even get a glass of water either. This is an outrage and a rip off to customers.
Pros: Being a budget airline, you really get what you pay for. Seats do not recline. Minimum legroom. I was thankful that it was only a 1-hour flight
Cons: Stiff, uncomfortable seats without controls. Just adequate legroom for a 5’3” person
Pros: great check in staff fast boarding comfortable temperature in cabin very good crew
Cons: The manager at the ticket office harassed my friend about his VISA- wasted 2 hours of our time saying his visa was not valid when it was. Then she finally gave him a boarding pass. As we hit the gate, she chased us down to yet again, say he couldn't board because of the same reason. She told him when he got back to Hyderabad that he would be charged as a criminal & be held in a cell all alone without a way to commicate to others. It was absolutely absurd!! We made it back to Hyderabad and like we knew the whole time, his VISA was fine.
Pros: Comfort of seat
Pros: The staff were very kind, the seat had a great amount of leg room.
Cons: There was no alcohol on the flight.
Cons: Crew was non-service minded, more concerned about themselves, with no crew member trying to assist english speaking passengers If the option is paying more and flying with another airline..
Pros: somewhere between a budget airline and a premium service. For the excellent price i was excitement pleases with the service and comfort. Would definitely fly with malindo again.
Cons: my expectations were more than met.
Pros: The plane was quite new, very modern, and well equipped with entertainment features. Services were good and all staff spoke English. Good amount of leg room in the economy seats as well.
Pros: so far so good. no complain.
Cons: short trip okay . everything great. keep up the good job.
Cons: International travelers should not use Air Asia because of baggage limitations and application of excess baggage charges. It operates as a commuter airline.
Pros: We arrived safe
Cons: Left large with no explanation. Uncomfortable. No entertainment or free food. I mean none
Pros: No comment
Cons: Be punctual.
Pros: very on time
Cons: chair abit small
Pros: Comfort of seat
Cons: 3 security checks in KL for transit Crew not interested in English speaking passengers Again our company will not fly with malindo if there is a choice
Pros: Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.
Cons: The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.
Cons: Flight had a new schedule without prior notice We're unable to take this flight. Did not get any refund
Pros: Good legroom and friendly crew
Cons: They said that they provided best quality beverages (they gave example as Starbucks), but just mineral water coming out
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