CAN - LON
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CAN — LON
Nov 27 — Dec 41
Round-trip
1 adult
Economy
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Sun 11/27
Sun 12/4
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Good to know
Low season | January |
|---|---|
High season | October |
Cheapest flight | $446 |
Average price round-trip | $2,017 |
Good deal one-way | $545 |
Best time to beat the crowds with an average 56% drop in price.
Most popular time to fly with an average 25% increase in price.
Flight from Guangzhou Baiyun to London
(avg. price over the last 2 weeks)
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When to book flights from Guangzhou to London
Estimated round-trip price
Average price per month
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Top tips for finding a cheap flight out of Guangzhou
- Looking for a cheap flight? 25% of our users found flights on this route for $545 or less one-way.
- High season is considered to be September, October and November. The cheapest month to fly is January.
FAQs for booking flights from Guangzhou to London
Top 5 airlines serving Guangzhou Baiyun to London
Scores according to KAYAK customer reviews8.2
EmiratesOverall score based on 16270 reviews
8.2Boarding
8.2Comfort
8.4Crew
8.5Entertainment
8.0Food
Airline reviews
Everything was excellent. It would be nice if bigger and obese people would take two seats. The guy next to me was obese and I was squeezed into my seat. His big shoulders forced me to constantly move away from him since he spread into my space as well
Everything was excellent. It would be nice if bigger and obese people would take two seats. The guy next to me was obese and I was squeezed into my seat. His big shoulders forced me to constantly move away from him since he spread into my space as well
These tickets were purchased with a stolen credit card. These people should have been arrested.
Good
Cons: "Just because I have bought my ticket on points I was not given a chauffeur driver."
Pros: "Crew was great."
Cons: "There is for a 4 hours flight just a small snack - just like a local flight. Then there is no bedding at all, just a blanket. Very poor for a F-class ticket."
Cons: "Too many security checks at the airport. multiple times opening bags even after through security and scanning. Meal times were at weird times. Dinner at 5am??"
Pros: "Crew helped me with a chamomile to help me sleep."
Cons: "It was quite good"
Pros: "Unprofessional crew member how to treat as GOLD member in business class cabin"
Cons: "No comment"
Pros: "I was happy with all aspects of the flight"
Pros: "super comfortable. Food is not very tasty , could be better."
Cons: "Food in business class is not very tasty , could be better."
Pros: "I had my seat changed due to my injured leg, staff acted swiftly, flight was relaxing."
Cons: "They ran out of options on the food and considering it wasn't a full flight that surprised me."
Pros: "Comfort. Service. Cleanliness. Efficiency. Hassle-free."
Cons: "Very small plastic cups of water. On-board on call crew service was slow."
Pros: "Breakfast portions were too small, and choices were not great. Boarding procedures were a little chaotic due to small space, and ground staff was not very polite when ordering passengers to board."
Cons: "Better & flavorfull food .. Qatar & KQ Airlines hands down have better tasting food"
Cons: "Child kicking seat from behind for entire flight"
Pros: "Ditto......great"
Cons: "Airplane to late"
Pros: "Hospitality, service, crew and everything was well"
Cons: "Boarding from connecting flight was manic, gate closing as we arrived only to then sit on the plane for about 40 mins before it moved. Extra leg room seats at extra cost are near toilets and watching the comings and goings from there is not pleasant. Staff ok but nothing special, left waiting with forms for lost luggage, little explanation. Plane decor looks tired, seats narrow. Luggage lost. Know why I like to fly Thai airways"
Cons: "Crew staff"
Pros: "Lots of selection in movies"
Cons: "There was a glitch on the entertainment system and the staff tried to reset with no luck. Our row and the back row was affected and we could not watch anything on the screen for a good 2 hrs of the flight. Boarding was rather disoriented. The ground crew did not give clear instructions to control the crowd."
Pros: "Great and friendly cabin crew. Lots of movies to chose. Food was great."
Cons: "All was great"
Pros: "Emirates leg was good. Easy checkin and I think slightly large than usual seats."
Cons: "I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade."
Pros: "Every one was very friendly"
Pros: "Everything."
Cons: "Nothing."
Pros: "To be honest I liked everything with this flight"
Cons: "I didn't get upgraded to business or first class ;) Maybe next time though"
Pros: "Good service, great crew, comfortable seat and pitch."
Cons: "The food was mediocre compared to usual standards."
Pros: "We had good seats & crew were friendly, but not as good as the Sydney to Dubai crew"
Cons: "The lateness of our departure with no reason given from Dubai."
Cons: "The fact that I didn't fly due to ill health and got no refund"
Pros: "Good space for economy class"
Cons: "Announce duty free on flight is closing soon so if interested to purchase last min pls check with crew...by the time you get hold of crew I find out it’s closed - all in 5 mins, from the time I saw message and spoke with crew member it was shut. Should give a little more time on announcements, enough to get a crew member and see products to purchase."
Pros: "Cheap tickets. Airplane is A380. Good timeschedule. Good list of alcohol and drinks. Sky bar at the upper desk."
Cons: "I have maiden upgrade from economy to business and I can’t use Emirates business lounge. Stewards forgot my starter and drink. No cosmetics set - just 3 tubes of hand cream in toilet. Services was very slow. Emirates, is it you?! No more business class in Emirates."
Pros: "The planes are always beautiful, clean and atmospheric. The staff is always polite and friendly, and well put together. Never have I ever had a bad experience with Emirates."
Pros: "Vego food was provided Lots of meals"
Cons: "Some of the food wasn't as tasty but it's airplane food"
Cons: "Significant delay in Dubai. Food vouchers handed out while change of plane which made it like feeding time at the zoo. Late boarding on new time. Food service was 6+ hours after the vouchers were handed out. Crew spent more time socializing with each other than servicing the passengers."
Pros: "Overall onboard hospitality"
Cons: "The avoidable rush at washrooms etc"
Pros: "food was ok service was excellent fiji airways good Emirates nice girls and good service"
Cons: "we did not like the long wait at Dubai 9 hours in airport is very painful i think that 9 hours wait took most of our energies ."
Pros: "Crew were very nice"
Cons: "Seat cushions are horrible There is no padding. 'All the chairs dirty too. Decor was very old"
Pros: "Quick online check-in and bag drop-off at the airport. Friendly cabin crew. Juices etc. offered in between meal/snacks"
Cons: "Delayed take-off from Singapore once we had boarded-an hour just waiting to taxi. Delayed landing at Dubai due to volume of air traffic. This meant a very quick transfer to the London flight and no helpful assistance from cabin crew even though I asked for assistance, I had to hail a buggy down at the airport otherwise we would not have made it to our flight as I would not have been able to walk that far in the time available. If the flight had landed on time then there would not have been a problem."
Pros: "Food was ok"
Cons: "Smallest leg room ever"
Pros: "flight attendants, food, nighttime lights, seats, movies"
Cons: "when the PA announcements came over the loud speaker, when i was listening to a movie, was extremely loud"
Pros: "Food better than average"
Cons: "Poorly designed economy seat. Unusable wifi."
Pros: "Staff Seats Food Cleanliness Good destinations"
Cons: "Boarding process is retarded. They do way too much, too many steps, too many checkpoints, stairs, hallways, people checking tix. Too much tea and not bringing the customer what they've asked for."
Pros: "Probably the loveliest airline in the sky today"
Pros: "Did not get drinks at all until dinner was erred which was over 2 hours into the journey. May have been ok if I hadn't just run from a late arriving connection to make this leg of my flight and I was so thirsty!! Naturally they were out of what would have liked for my meal. However the worst part is that Mt luggage didn't make it to Heathrow with my flight and the service in trying to get my bags back has been shocking. Considering I was told my bags would be arriving in London 2 hours later I still do not have my bage in my possession- a day and a half later. And trying to get to talk to someone to help. This has been so frustrating and disappointing."
Pros: "Service, food and entertainment"
Pros: "Cabin crew service was good, couple were too good Too good"
Cons: "Streamline boarding process"
Pros: "Hospitable staff ,friendly and humble. Wifi availability .Great on board atmosphere and spacious and comfortable seats. Entertainment was the Bob. Ambience was classic. I loved your choice of wine."
Cons: "Nothing really"
Pros: "Connection flights less time spent in transit"
Cons: "Crew not very friendly"
Cons: "My bag was lost and I was one of the many. Logistics at Heathrow were poorly executed to help people. It seems like they knew of the problem beforehand and didn't inform people effectively. I waited longer than necessary until I overheard that a lot of luggage didn't make it. I felt if they knew of the problem they should have gotten more people to help passengers and update them."
Cons: "Very quiet pleasant atmosphere on board, lovely staff, great food, all in all a pleasant experience"
food poor i said chiken i got pack a pow breakfast lousey .job to explain wot it was ...
Pros: "The snacks were nice and the crew was nice"
Cons: "Boarding was TERRIBLE!! Everyone was rushing the podium and overwhelming the employees!! Basically the employees could not control the crowd. Having lanes, or signs in multiple languages for boarding zones would be helpful"
Cons: "Direct tarmac to plane without bus"
Pros: "Absolutely nothing"
Cons: "Food was more than pathetic, service was horrible and flying experience was very poor. Everything could be better"
Pros: "Service"
Cons: "Improve food Better movies"
Pros: "Very nice crew."
Cons: "Sodas or water would have been nice."
Pros: "Great service from the crew!"
Cons: "The entertainment, and to a lesser degree, the food"
Pros: "The crew were very accomodating and hospitable."
Cons: "The food"
Pros: "Improve entertainment & Food"
Cons: "Passengers in front were very loud for a night flight and drinking, air crew didn't tell them to be quiet."
Cons: "N/A: very professional crew! The cabin remained clean for the entire duration of each of my 11 hour flights."
Pros: "Comfortable seat, good entertainment options"
Pros: "I was given an exit row at check in. Nobody tried to wake me up during the flight as sometimes happens on other airlines."
Cons: "On this flt just the inflight entertainment system at my seat which was not working"
Pros: "2 empty seats next to me"
Cons: "Nothing"
Cons: "No clear direction at boarding for lining up"
Cons: "Food was disappointing being vegetarian Flight was hot then cold then hot then cold Quite cramped when people put the seats back and couldn’t eat food easily Delayed on takeoff"
Pros: "Good friendly staff. Good flights"
Cons: "Food wasn’t good. Movies selection is not good."
Cons: "I found it a bit odd that there were programs available from Bangkok to Vientiane, but no headphones to listen. I guess it improved my lipreading skills though ;)"
Pros: "The dedicated check in area that led to its own screening and immigration"
Cons: "Food service was a little slow, not a good selection of movies"
Cons: "Super delayed."
Cons: "3 toilets out of order. Plane very old. Chilli food so hot inedible."
Pros: "return flight on a brand new plane - always helps Excellent movies selection"
Cons: "Worn out old 777. The seat cushion could’ve been made of wood!! Not good for a 12 hour flight!!!"
Pros: "Great and friendly people, and was very nice. Great flight."
Cons: "In flight meal was ok. Other than the meal it was nice flight."
Cons: "Badly delayed and no information was given on the correct ETA and on the status of the connecting flight"
Pros: "All"
Cons: "Nothing"
Cons: "No snacks or drinks offered between meals."
Pros: "None"
Cons: "Lack of legroom"
Pros: "Crew very unhelpful"
Cons: "CREW NO GOOD"
Pros: "Wow, a 747 offloaded by busses, what a ridiculous idea!"
Cons: "Wow, a 747 offloaded by busses, what a ridiculous idea!"
Pros: "The Cabin Crew were very attentive & nice. Great customer service."
Cons: "It’s time for the 747 to retire. It looked tired and worn."
Pros: "Great carrier flown with all the others thai airways best!"
Cons: "Had to ask for blanket not on seat ready for use."
Pros: "On time"
Cons: "Nothing"
Cons: "3X3X3 plane configuration is my least favorite."
Cons: "3 hour delay made it difficult to be thrilled about anything"
Pros: "Service in airplane"
Cons: "None"
Pros: "Thai airway always tries to give good service."
Cons: "The flight was delayed 1 hour an 15 min. due to mechanical problem"
Pros: "On time, friendly staff"
Pros: "Nothing - I had to cancel from China - took time. I then booked myself"
Pros: "The experience starts in the Brisbane lounge. Thai Airways has the use of the Air New Zealand loung and it has to rate as one of the best. Modern, Open feeling well lot by natural light, comfortable chairs and so many electrical and USB outlets. The food is magnificent. The 787 to BKK has flat beds so it's very easy to get some sleep. Staff were attentive"
Cons: "The food was a little lacking in quality my beef tasted decidedly off! My stomach reacted accordingly 5 hours later."
Cons: "film choices, old or irrelevant or American."
Pros: "Great movie choices and free headphones. Overall a great experience."
Cons: "I had to deduct one star because we were seated in the emergency exit row. As there were no chairs in front of me we had a ton of legroom which was nice, but our screens were on folding arms. The screens in our row had to be folded and put away for landing, while the rest of the passengers got to finish their movies, I had to miss the last 15 minutes of mine."
Pros: "Good friendly staff"
Pros: "The crew and food were awesome."
Cons: "The Air conditioning on the plane was lacking. There was no direct-able air vent and the plane was fairly warm for the whole of the flight. The video screen were very dim and hard to see."
Cons: "Food quality"
Pros: "The flight was perfect from beginning to end, smooth flight, excellent service, clean plane, comfortable seat and best of all not crowded."
Pros: "Nice Big plane"
Cons: "There was delay leaving kathamandu for no reason. I also asked coffee from the senior purser (dressed suggested that she was) and she took my mug and never came back."
Pros: "A380 is a comfortable plane but Thai Airways setup not as nice as Qatar. Boarding was swift, the crew was polite enough."
Cons: "It was a night flight but I wish water was served often."
Pros: "Good food"
Couldn’t have been any better. Absolutely Excellent!
Pros: "Price"
Cons: "On time boarding"
Cons: "Kiosks in Guangzhou would not accept passport, perhaps because I am a foreigner. This forced me to wait in line with checked bag customers, though I only needed a boarding pass."
Cons: "I miss the flight and I need to change it please"
Cons: "Poor connection"
Cons: "Food"
Pros: "Awesome!"
Cons: "Nothing!"
Pros: "Customs really fast"
Pros: "Crew is nice!"
Cons: "The screen/entertainment is totally not working, and it’s not only my seat, it’s more than 4 seats not working just around my area and the crew cannot fix it. So we spent 12-13 hours without anything to watch or listen. The crew told us such Boeing 787 international flights in Hainan airline was used to run China domestic lines and the entertainment system was ruined by Chinese older passengers who do not know how to use it, but this sounds like a really stupid excuse for what happened, because there is no visible damage to any hardware of the entertainment system. I’m not suggesting taking Hainan airline until they fix this issue. By the way, on my return flight, my entertainment system works fine, but there is one person who sit in the front row had bad luck. Again, this is not occasional insident, it’s happening widely in this route."
Pros: "The food is excellent."
Pros: "The company seems to be good based on their tv advertisement."
Cons: "Seems like the crew doesn’t pay attention to people who does not speak mandarin or don't want to pay attention to a different race, gender or color of people. They kept at minimum contact as possible even neglect to collect the snack rabish until called by their fellow Chinese who asked for that to be removed."
Pros: "Was not told that I needed a visa for connexting flightsbin China so I was not allowed to board and had to buy a last minute $2400 ticket"
Cons: "Was not told that I needed a visa for connexting flightsbin China so I was not allowed to board and had to buy a last minute $2400 ticket"
Cons: "I had to cancel my fight because my name did not perfectly match my passport. I got no refund and had to pay for a new flight."
Pros: "第一次乘坐海南航空公司的班机，从美国回北京。感觉是服务好， 周全， 空姐态度好。"
Pros: "I thought the service, efficiency and kindness of the staff was top notch. They made the flight really enjoyable. Hainan does a lot to make sure you feel like you are getting a high quality experience even while flying economy."
Cons: "I notice a few things around my seat that were kind of broken, which was surprising knowing that this was a new Dreamliner ... I thought certain things would not be as worn yet. Though I am sure it gets a tons of abuse! I also thought the food was sub-par and we always had a really hard time hearing any announcements because they were not clear, loud and English was challenging to decipher."
Pros: "Good entertainment"
Cons: "Forgot one of my kosher meals on one of the legs."
Pros: "WiFi limit to 30 passages is absolutely not good especially for the long international flight"
Cons: "WiFi for long flight - international"
Pros: "Good movie options."
Pros: "Pretty great selection of entertainment. Aisles available for walking/standing during flight- great to stretch out when not napping. Amenities were good. I couldn't get my dietary preferences to Hainan early enough, so I did not get a full meal, BUT the stewardesses were very kind and accommodating- no vegan meal, but they hooked me up with snacks!"
Cons: "Entertainment system was a little dated. Headphone adapter (1 to 2 prong adapter) was kind of janky/lightweight."
Pros: "food"
Cons: "The airline lost our luggage which in turn made us lose our connecting flight to Chicago. The staff did not help and the manager kept walking off to assist other people while in the middle of conversation! We could have made our flight of they were a bit more helpful and attentive. The staff was very unprofessional, extremely rude and ignored our concerns of not being able to sit with our 7year old daughter, at least one of us! They found us a flight to Seattle which then connected to Chicago but expected us to pay for the plane tickets since they denied responsibility for having lost our luggage. They said it was our fault we missed our flight. It was such a terrible experience for my family."
Cons: "The airline lost our luggage which in turn made us lose our connecting flight to Chicago. The staff did not help and the manager kept walking off to assist other people while in the middle of conversation! We could have made our flight of they were a bit more helpful and attentive. The staff was very unprofessional, extremely rude and ignored our concerns of not being able to sit with our 7year old daughter, at least one of us! They found us a flight to Seattle which then connected to Chicago but expected us to pay for the plane tickets since they denied responsibility for having lost our luggage. They said it was our fault we missed our flight. It was such a terrible experience for my family."
Pros: "A modern plane. Good leg-room. rich movies selection"
Cons: "The check-in was cumbersome"
Cons: "Only one member of staff for a lot of people connecting from chongqing. Even though arrived with a lot of time to spare there were many problems and in the end i only made the flight as they delayed it and i sprinted through the airport."
Pros: "The service is good"
Cons: "You need to pick up your luggage and check in again even you already buy a connected ticket at this company."
Pros: "The crew is very attentive and kind."
Cons: "Crowded, small space."
Pros: "I had about 30 minutes to change planes in Beijing cause of the flight delay (still had to switch terminals, check in and go through the border). I was met by an airline representative near the plane with a special bus and accompanied through all the bureaucracy very quickly. Excellent airline staff."
Cons: "the flight was delayed for 1.5 hours and no staff in Sanya domestic terminal could speak English"
Pros: "I did not like anything about this flight"
Cons: "The travellers were terrible. All Chinese travellers who had no respect for anyone. The had so much hand luggage that the flight left 30 minutes lates because the flight attendant had to rebook luggage. They literally screamed on the plane, movies playing loudly on their devices, no headphones. Seats were terrible, bathrooms stunk. Waited to get off plane 30 more minutes, baggage took forever. Horrible experience."
Pros: "More than enough room for a six footer."
Cons: "No entertainment. Food was much worse than my flight on Hainan last year."
Pros: "staff was nice and helpful"
Cons: "no slippers were given, only socks"
Pros: "The flight was delayed in 2 days. Instead of a direct flight to Tel Aviv, We were flown from Beijing Brussel and to Tel Aviv. We were housed in a shabby hotel room without a window with the strong smell of cigarettes"
Pros: "Flight was canceled but didn't know it because of internet restrictions in China. Communication throughout the entire 13 hour ordeal of trying to get to Beijing and getting another flight to the United States was poor. Observation is that international flights seem much better than domestic fligbts."
Cons: "Communication."
Pros: "Nothing"
Cons: "Everything"
Cons: "FLight was delayed and transfer desk was unable to manage"
Pros: "The flight crew was very friendly. They were patient and nice to all the passengers. Food was also pretty good. There was a delay, but that's not the airline's fault. They communicated well in Chinese but I can imagine it could be challenging for non-Chinese speakers as the flight crew's English ability was limited."
Cons: "Ground service was absolutely HORRIBLE. 1. When I inquired about a possible upgrade, they demanded that I pay the price ($3000+) IN CASH. 2. I had a transfer within China and I had to re-check-in and pick up my luggage during the transit stop. Completely unreasonable. 3. When I asked the gate agent about how I can get help during the transit because I'm short on time, they simply said "well you'd better hurry up." I cannot imagine how a Skytrax 5-star airline can have such horrible ground service."
Cons: "Wifi is not available. It said wifi is available but later I was told only the business seats or higher level seats can enjoy it. 2h Delay without any compensation which made me go to U.S.A. without my baggage."
Pros: "It is nice to provide free accommodation to passengers who need to spend long hours between flights. This shows Hainan Airlines really cares about the customers."
Pros: "The plane was comfortable; the entertainment modern with a fair selection of newer movies; and the little comfort packets were nice."
Cons: "The plane was delayed (on both my Bangkok link and the one to the States. We had booked a layover tour and missed out. We could have still made the tour if we had known earlier that the second leg was late as well. The customs agent took my duty-free zippo which had NO GAS in it (and I was later told by a Chinese citizen was taken to be sold later by the agent). I missed my connection in the US. The flight attendant was rude to us, but extremely nice to the Chinese citizen sitting next to us (several times skipped us when delivering snacks - we were awake). At one point, I had to go back and get a snack from the back). There was no comfortable seats in the Beijing Airport area where we were cornered (and the food was overpriced). They ran out of drinks. More than disappointing"
Pros: "Overall great experience considering the price."
Cons: "The only thing was that there was no way we could make the connecting flight."
Pros: "No issues. Better than China Eastern by far. Boarding chaotic. Crew attentive."
Pros: "Cabin crew very professional"
Cons: "Checked 2 bags in Guangzhou. Waited over 1 hour in Beijing for bags. Only the smaller bag arrived. Baggage check desk says the larger bag did not get on plane because malfunction of computer tag. My missing bag will come on next flight to Beijing but will not make it in time for my departing plane to Seattle per baggage clerk. A missing bag was filed w Hainan Air. No attempt was made to correct the situation by Hainan. Alaska air was much more helpful even though the situation was caused by Hainan!"
Cons: "The flight destination is Beijing but we need re checkin at Shenzhen and the worst is we need to pickup bag and rechecked baggage"
Cons: "Too many crying children"
Pros: "best food and drink than any other airline that I took and air crew are very friendly."
Pros: "Big plane, nice Crew"
Pros: "Besides the entertainment system not working - good flight"
Cons: "During the return flight - the entertainment system was not working"
Pros: "Very smooth flight, safe Good food, confront set."
Cons: "The food, set, the service."
Cons: "My luggage never made it to Tokyo. I have tried calling lost and found multiple times but nobody ever picks up. I have emailed them multiple times with no response. Everything I brought for my 2 month trip in Japan was in there. This has brought nothing but stress. I just want some sort of answer"
Pros: "Great selection of entertainment. Friendly staff."
Cons: "Riding the bus to get to the airplane. Lack of legroom."
Pros: "The plane was new, there was ample personal space (relatively speaking for Economy, of course), the food was not bad and the staff was kind."
Cons: "It was OK as far as Economy flying goes!"
Overall the flight was pretty comfortable and the seating cabin (business) was impressive! Well Done Etihad!!
Nothing
Pros: "Crew was professional and food was very good. Entertainment was really good."
Pros: "Crew was nice and friendly. Food came in a paper bag but still was good and plenty. The plane was an Airbus-330, it's a smaller plane for shorter routes but the seats were actually more comfortable than the newest Boeing 787-9 they use for long hauls."
Cons: "Don't bus the passengers to the plane and make them climb the stairs. It's almost 2020."
Pros: "The most impressive service found was the baggage arrival on time despite the short transient time in Abu Dhabi. In most airline this would be missed and will arrive the next flight."
Pros: "Nothing"
Cons: "Everything."
Cons: "All the food is halal."
Pros: "Everything.."
Cons: "N\A"
Pros: "Nice crew, seat reclined a lot, great food"
Cons: "Bus gate, economy passengers dumping their bags in the overhead bins reserved for business class, really sick passenger coughing their lungs out,"
Pros: "Crew was great, food was great, seat was comfortable"
Pros: "Good value for money."
Cons: "Slow processing at boarding with unnecessary additional bag search."
Pros: "Seats near me were empty"
Cons: "There was no vegetarian food. This is a big thing. The stewardess walked past me although I was waiting to buy from duty-free."
Pros: "Departed on time. Seat was ok."
Cons: "Check-in and boarding was too long and confusing. Too much to walk between one place to next. Overkill on security and baggage check. Food was terrible. Second full meal was chopped up to just a salad and main dish...no bread or dessert. Air hostess could be more pleasant. Flight was late 1 hr."
Cons: "They upgraded me to business since I am gold member"
Pros: "I had a really good asigned seat"
Cons: "Still no Harry Potter films"
Pros: "Breakfast was slightly better than dinner choice"
Cons: "Window seat is quite cramped and I am not sure why I had to pay to choose a seat before this flight but not for my previous flight to Singapore which resulted in me getting one of the last seats available which was a pretty cramped window seat. Also too many repetitive announcements"
Pros: "The crew were pleasant and visible."
Cons: "Food quality was pretty poor. It used to be so good. I had sea bass which was so dry. There were a group of 30 people travelling together. They monopolised the lobby bar and were rowdy and noisy despite requests from the crew. The flat bed is so hard, it needs a mattress."
Pros: "Not much"
Cons: "- Very noisy and old airplane - Since it's old, the legroom in economy was poor and the business class was looking like it was built in the 80s. It was really cramped even in the business class - If you bring your own headphones, make sure they're noise cancelling since it's noisy on the plane - And if you bring your own headphones, you need those old 2 pin style connectors as well. The ones that Ethiad give you are super low quality. - Screen resolution on those screens is really bad, you can view every pixel on the screen and brightness doesn't go all the way up either."
Cons: "Unusually the crew were quite stand off. Normally cheerful and accommodating this crew gave you the feeling you were in the way and tiresome"
Cons: "The experience with travel agent (vayama) was worse than etihad, everyone know that etihad is not the same level like before, but booking through kayak- bayama was the worst where they didn’t reply on all my emails/ even wheb they did they didn’t answered mg questions, they couldn’t help if i want to book my seat or change my return flight. This is not my fiest time to use kayak app but this time was thr worst and it changed my mindset about travel agents, unfortunately my friends were correct when they said to book directly through airline not kayak..!!!"
Pros: "I liked my seat and the food"
Cons: "I did not like the cleanliness of the bathroom I did not like their entertainment I did not like that the flight attendants were bickering at each other not professional at all"
Cons: "Warm beer"
Cons: "The seats in row 43 should only have 3 in the middle as I kept getting bumped by the trolley as the aisle narrows considerably at that point in the plane."
Pros: "Despite being nearly full it was comfortable. A fair choice on entertainment. Pleasent professional crew."
Cons: "There was a disagreement about my hand luggage. At check in it was agreed I coukd take it on board even though it was 8.9 kilos. Just before security they said no. After going back and forwards it was agreed. No fault of the airline there were several infant children close to my seat. At times it was annoying"
Pros: "Travelled in Airbus 380 for the firstvtime and I was impressed by size of the plane and comfort in economy class. Enough of leg space to bend my leg and avoid bad blood circulation. Overall comfortable flight."
Cons: "Again I found behaviour of few Crew Members a bit rute for instance i asked hor headphone from one of the attendant and she immediately told me that it cannot be missing as she put the headphone there by herself making me feel like as if i stole the headphones. I was bit speechless though i really wanted to reply to her but it would have been rude. Second thing I did not like about flight was foir serving. In our over 7 hour flight, we were just served breakfast in the morning just 2 hours before landing. Its not healthy to keep customers hungry what if the customer is diabetic. Airline need to understand that up in the sky we are dependent on them for our basic needs and it should be respected."
Cons: "Delayed by 2.5hrs in Abu Dhabi due maintenance....better to find it on the ground than in the air, I guess!"
Pros: "Had the front seats with legroom on a 380, significantly quieter there than in Business on a 777 Was out of Heathrow within 40 mins of landing, usually a lot longer!"
Cons: "Food was minimalistic, bkfst and then a chicken sandwich on a 7 hour flight..."
Pros: "Everything"
Cons: "Nothing"
Pros: "Space"
Cons: "Nothing"
Pros: "The air staff were so good!!! So friendly and so attentive!!"
Cons: "Nil"
Pros: "Nothing"
Cons: "Maybe if me and my son was Muslim we would have been treated with dignity and respect but will not and wasn't"
Pros: "Boarding and crew were nice"
Pros: "Staff are efficient."
Pros: "Entertainment system"
Cons: "Seats are small , price is expensive"
Cons: "The seats never recline. All the 4 leg seats had reclining ossue"
Pros: "Great all round experience - good flight, nice plane, comfortable and well equiped with lovely staff."
Cons: "Nothing!"
Pros: "I liked the wider seats and slightly more leg-room on the Abu Dhabi/London leg of the flight, the food was good and the staff pleasant."
Cons: "I was randomly picked for an "extra security check" at the Heathrow check-in in Abu Dhabi, which seemed ridiculous after going through the Johannesburg security and x-ray check as well as the Abu Dhabi one, and then having to switch on all of my electronic equipment and be swabbed for what I assume was drugs felt a bit over-the-top."
Cons: "Three of is were travelling and they offered food only l to two of us..i think they thought my three year old doesn't need food..and on my flight to Kochi the crew was so mean.."
Cons: "A380 was an excellent plane. Quiet, great entertainment... decent leg room. highly recommended."
Pros: "good service,"
Cons: "bags did not make it to final destination and were stuck in abu dhabi. we landed on sunday and did not get our bags until tuesday. we had a very long layover so unclear as to why our bags did not make it on to the flight. it was a big inconvenience"
Cons: "They ran out of food (lamb and chicken) and served veg dish for both the main courses!!"
Pros: "Best flight ever"
Cons: "Seats"
Cons: "No proper entertainment on board which would have been fine if the cost of the flight was less.. but considering other airlines provide better entertainment for the same route and less expensive tickets makes its not ok."
Pros: "excellent quiet A380 plane. Enjoyed the flight even in economy"
Pros: "The A380 aircraft is an absolute delight to travel in. Makes the flight very comfortable."
Cons: "The crew was quite unfriendly and refused to provide any additional snacks or drinks after 1st service. Very limited food menu and very little in quantity."
Pros: "Everything was lovely."
Pros: "Seats where just roomy enough,let's face it,you can always use more room right. Staff was very friendly and attentive . I absolutely loved flying Etihad !"
Cons: "I would still like a roomier seat,again though, I think anybody would . I probably should have perchased first class,hmmm, should the whole plane be that comfortable?And not too much more cost . I say that would be wonderful !"
Pros: "The comfort and elegance of the plane and seats. The genuinely kind nature and attentiveness of the staff from ticketing to flight crew to landing."
Cons: "Too cold in the airplane"
Pros: "nice plane"
There is no way for Saudi Airlines to leave on time …
This was a very pleasant experience to travel with Saudia. From booking to traveling back was very smooth and efficient.
Internet service very bad and there is no option to refund
Pros: "The crew were extremely helpful and they did there best to keep us comfortable"
Cons: "The boarding process is a mess"
Cons: "Offer drinks besides a bag of water and juice"
Pros: "Timing"
Cons: "Seat comfort and leg space"
Pros: "Crew, and timing of flight"
Cons: "Improving the food and beverage selections."
Pros: "Nothing i liked"
Cons: "The departure time"
Cons: "."
Pros: "Nothing"
Pros: "The crew is amazingly kind. The seats on the flight have a good amount of recline and the entertainment system is good, though you can't turn off Arabic subtitles."
Cons: "I would not recommend flying through Jeddah. Any time there is terrible. The airport is not equipped to handle the volume. There is only one restroom for 3000 people, no seats. An attendant was using the bidet hose from the pit toilet to spray down the floors and the entire bathroom was wet."
Pros: "Crew was nice"
Cons: "Waited in bus for long time while they were cleaning the plane"
Cons: "1:30 hours delayed"
Pros: "Crew was excellent with service and positive attitudes. Good leg room."
Cons: "13 hour flight gave only 2 small meals and a snack that were not filling and didn't cater to my taste buds, it was strictly Arabic foods. we were mostly given lots of juice water coffee and tea. The entertainment touch screen wasn't working properly I had to use remote to pick a movie"
Cons: "The flight from Manila to Jeddah was delayed 4 hours prior to departure, and then the connecting flight from Jeddah to Dubai was canceled. I was put on another flight, but my wait time for that connection was almost 6 hours."
Cons: "Flight delayed 90 min. Gate changed in last minunute , although written wrong on screens !!!"
Cons: "The airport in Jeddah was overcrowded, dirty, chaotic and the men’s room was not clean and was stinky"
Pros: "Aircraft"
Cons: "Non friendly staff"
Pros: "EVERY THING WAS SMOOTH AND ON TIME."
Pros: "Comfortable, nice staff clean"
Cons: "Chairs are close to each other"
Pros: "Nothing at all"
Cons: "The stop was 7:30 hours and next flight got delayed for another 2 hours since the flight captain didn’t arrive from Jeddah airport. The airport crew were not able to answer what was the schedule which kept all passengers in a dilemma. I will never take a risk and reserve SAUDIA for international flights."
Pros: "The flight attendants were very helpful."
Cons: "This flight was delayed 4 hours due to "technical problems", which is understandable, however, during those 4 hours the passengers had no information. The flight information on the screens would say "go to gate", "last call", etc, several times, but they weren't boarding, they didn't even have a gate assigned to them! Passengers just stood around confused for many hours. This at Jeddah's King Abdulaziz Airport, by far the worst airport I have ever been at in the world."
Cons: "Dirty old aircraft.. crew was indifferent to passengers needs"
Cons: "Our flight was delayed from Saudi we came to the counter they told us to go back to the carrier counter which the cause to miss the flight to Seattle"
Pros: "Staff Food Boarding"
Cons: "Entertainent system"
Pros: "There was one crew member that talked to me for a little bit and was very helpful about planning my vacation and he was just a cool guy all around. And the food wasn’t bad!"
Cons: "The TVs on my first flight didn’t work, the headphones I got had one completely broken bud with no cover and the other didn’t work. And they put my luggage on the wrong plane so I have to wait an extra hour which caused me to miss my driver who was going to take me to my hotel! And to top it all off I was told to change clothes because they “weren’t appropriate”... it was just shorts and they went past my knees! I am a man and should be able to where shorts because they are comfy!"
Cons: "The flight was delay without any notification or even the boarding man dud not know when the new sechughual.the most of us have international flight after Jeddah flight."
Pros: "Excellent very happy"
Cons: "Security not organized took a long time"
Pros: "Clean , comfort , helpful"
Cons: "The flight was not on time . Been waited for for more than three hours late for no reason . Thank you"
Pros: "everything"
Cons: "nothing"
Pros: "New planes - Comfortable seating"
Cons: "No understanding of nuts and associated nut allergies - especially life threatening ones. 1. Pistachios left in seat pockets (my daughter has life threatening allergies from pistachio) - we explained to the stewardesses and the pilot came to - his answer was "SO WHAT" 2. Brownies served as dessert have traces of peanuts (my son has life threatening peanut allergies) 3. Dates served with nuts"
Pros: "OUR RATINGS WOULD HAVE BEEN MUCH HIGHER,,BUT THE BAGGAGE HANDLERS HAVE BROKEN OUR LUGGAGE"
Cons: "OUR RATINGS WOULD HAVE BEEN MUCH HIGHER,,BUT THE BAGGAGE HANDLERS HAVE BROKEN OUR LUGGAGE"
Pros: "OUR RATINGS WOULD HAVE BEEN MUCH HIGHER,,BUT THE BAGGAGE HANDLERS HAVE BROKEN OUR LUGGAGE"
Cons: "OUR RATINGS WOULD HAVE BEEN MUCH HIGHER,,BUT THE BAGGAGE HANDLERS HAVE BROKEN OUR LUGGAGE"
Pros: "Nothing"
Cons: "Late and service was bad"
Cons: "There are no variety in the food menu."
Pros: "One of the bathrooms was out of order. The entertainment crashed fir at least an hour. Will not fly again if avoidable! Refused to give us water"
Cons: "My flight was changed to a 10 hour layover in Jeddah after a night flight. The transfer waiting area is too small and there is not even wifi in the whole airport. I got food poisoning the day after my flight too! There was no personal entertainment available on my second flight."
Pros: "Was very satisfied and thank you for changing crew to someone who doesn’t have attitude."
Cons: "Good could be better. Cheap quality food."
Pros: "The crew treated well on airplane"
Cons: "The employee treated the board very badly in (jeda -ksa) his name ali algamdi. Flight time has changed twice. 3 bags were lost. The package is not shipped to the last transit station"
Pros: "The food was ok. They have prayer room onboard so Muslims can pray on time and direction to Kaaba."
Cons: "The flight was 1 hour late and they let us queue for a long time just waiting and no reasons were given. The crew did not treat us well and they speak as if they don't want to do anything and in a rude way. Also the pilot have no experience in flying with the plane as the plane vibrates strongly even while mid-air and at constant speed and altitude. There were a lot of noise and babies crying in the plane and the stewardess just left us and didn't want to serve me even a cup of water. And they also come late. The entertainment screen was always lagging and ads are everywhere. Leg space was very small and I can not relax or sleep in a long haul flight."
Pros: "Much better than the Ethiopian flight I took all day"
Pros: "New airplanes, delicious food, helpfull staff."
Cons: "The transit airport. Desperatey waiting for the new airport to operate"
Cons: "The seat"
Pros: "I arrived to my distinction."
Cons: "Long flight without entertainment!! No screens. They didn't dim the light during the night. The cooling was very bad."
Pros: "Good flight good pilot"
Cons: "The plane was late. Chairs are not comfort"
Pros: "Comfort, new Planes, entertainment"
Cons: "Toilet infight , nobody cleans them during flight"
Pros: "Everything was good"
Pros: "No thing"
Cons: "baggage was lost and airlines doesn't have efficient way of locating luggage. Guest relations wouldn't even call airport to check to see if any untagged or other luggages were found, they instead told me to call myself. Continuously told me that I need to be patient and fill out baggage claim form in 5 days. They were very unprofessional and kept hanging up the phone up on me."
Pros: "Excellence at its best"
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