Daily cleaning, installation of cabin HEPA filters on flights from Guangzhou to Manila
There are 8 (nonstop) flights between Guangzhou and Manila per week, averaging 1 per day.
Yes, you'll most likely have to show a valid passport before boarding the plane in Guangzhou and on arrival in Manila.
Guangzhou and Manila are both served by 1 main airport. You will leave Guangzhou from Guangzhou Baiyun and will be arriving at Manila Ninoy Aquino Intl.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Guangzhou to Manila.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Manila from Guangzhou is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Manila with an airline and back to Guangzhou with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Manila from Guangzhou up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Raise the cabin temperature"
Pros: "Very cramped seats"
Pros: "Crew, food, time all great."
Cons: "WiFi did not work. Flight data unavailable."
Pros: "Movies selection is great. Seating space is comfortable."
Cons: "Boarding process could’ve been smoother"
Cons: "Nothing comment."
Cons: "crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore."
Cons: "Flight was canceled. They moved passengers to the Lufthansa but didn’t tell us even though we checked with the counter every 20 min. Apparently a text went out that we didn’t get"
Cons: "Flight way too cold"
Cons: "Short and sweet. Flight left on time and landed about 15 mins early. Crew was wonderful"
Pros: "personel provided excellent service"
Cons: "food was ok. A faulty entertainment system did make our flight feel longer."
Pros: "Customer service, food, seats"
Pros: "As a frequent flyer, I have found out that the few dollars i spend more on SQ is well worth it"
Pros: "The service was excellent start to finish. I found the movie selection to be excellent on the plane and the food was tasty and above average for airline food, and the seats were comfortable."
Cons: "The desserts. The bun."
Pros: "The staff were so friendly and helpful."
Pros: "great crew service. my first time flying with singapore airlines and they delivered"
Pros: "Loved the hot towel service"
Cons: "Entertainment could be better, however there were a few new and Oscar nominated movies available. Personal air conditioning would be great, I was too hot the entire flight"
Cons: "Boarding at Singapore airport was shocking, as we had to wait 6 hours for our flight. Rating low to the crew mainly because of the ground staff as they were not very communicative to begin with about the explanation for our delay. Only when the passengers got a bit more vocal about wanting explanations, they started giving us a bit more information. All estimated times given for boarding the flight were incorrect by a big margin! Seemed more like they were giving shorter wait time for boarding just to please the passengers, where as they were well aware of how long the wait would be."
Pros: "All the crews were friendly and helpful!"
Cons: "I wanted to watch Hindi movies with subtitles..."
Pros: "the first class seats from HK to SFO, IFE, service, dom perignon, red wine, excellent attention, greeted personally by four of flight team, provided flight details personally. Im 6'0" so the bed was a little short. it was simply a wonderful experience."
Cons: "the IFE is not touch screen and pausing on the hand held was fidgety, but a huge 24 inch screen and beautiful."
Pros: "New plane"
Cons: "Nothing in particular"
Cons: "one of the oldest planes i ever used"
Pros: "Service from Singapore airlines"
Pros: "My wife and I flew from Los Angeles to Seoul. The entire experience was incredible. From check in to disembarking, we were well taken care of. Gracious service and complimentary drinks throughout the flight with a full spectrum entertainment system!"
Pros: "Foot rest, large movie screen, good food"
Cons: "They ran out of diet drinks."
Pros: "Helpful crew. Full food service!"
Pros: "New movies! Yes!"
Cons: "I asked for one of the crew to help me bring up my carry-on luggage, as i'm just recovering from a flu at that time. Instead the FA looked at my bag and asked me in an irritated tone if my bag was really that heavy? I said I was recovering and I just need an extra push once I lift it up into the cabin. In the end she did help but i did not appreciate her attitude and felt disappointed my whole flight."
Pros: "Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail."
Pros: "Crew was very friendly and good service."
Pros: "Attendants are always nice, flight is always smooth."
Pros: "Excellent experience as usual by SIA."
Cons: "The plane is a bit aged in SIA standard. No USB charging. IFE screen is not bright enough."
Cons: "Extremely cramped flight in regular Economy."
Pros: "Amazing plane and crew!"
Pros: "The sevice was on point. Flight attendants were beautiful and worked harder than any other airline I have been on. The uniforms were on point too. The television had every new movie you could watch. Food, for an airline, was great. All drink service was included. Best airline I have ever flown!"
Cons: "Wifi cost 12 bucks and hour."
Pros: "First class airline. Great flight, great service, and even the food is better than "not bad". Seriously, Singapore Air offers flights between the U.S. and Asia at very competitive rates, but never seems to skimp on customer care. A well-done experience from start to finish..."
Pros: "Flight on time"
Cons: "The in flight service was not as good as I remember the last few times I flew with Singapore. ."
Pros: "Seating space was very good. Meals terrific"
Pros: "In-flight Entertainment. Orderly & on-time boarding."
Cons: "Food selection was limited given we were traveling Economy class."
Cons: "old facilities"
Pros: "It was a standard flight"
Cons: "did not have my meal preference even though it was on the menu and being offered to others. Screen did not work to watch shows/movies. It was an outdated plane"
Pros: "The meals were great, the seats very comfortable, the entertainment system very good as well."
Cons: "The Internet was very expensive and very little. I was disappointed, and had to ask 3 times to different attendants to help me set it up. They were not acquainted with the process at all."
Cons: "Flight was delayed, but other than that, flight was great."
Pros: "Customer service , crew was nice"
Cons: "Food was terrible out of MEL.. Didn't have any choice at all.. Tasteless , should improve"
Cons: "Very hard seats not many movies to choose from"
Pros: "Veruy efficient"
Pros: "No issues great airline"
Cons: "All good"
Cons: "Video screens were quite small and there were no USB charging."
Pros: "all was good"
Pros: "Outstanding Crew Service! Very attentive to passengers"
Cons: "Improve Ear Phones given to Business Class Passengers. Overall quality of units r cheap looking. Sound quality is also exceedingly mediocre"
Cons: "I have sent to Kayak and to priceline mentioning that the first name on the ticket has a spelling mistake and asked to help to update and this didnt happen. I have a threat to not being able to get out of philippine."
Cons: "Crew service is excellent. Flight was fast without any delay in take off in Guangzhou Airport. Food in Business Class is pedestrian."
Pros: "Food, crew, boarding experience, to wit."
Cons: "Nothing really. I was totally disappointed with the other legs, but this last leg was exceptional. Not sure if I’ll ever consider flying with China Souther Airlines though."
Pros: "Very attentive to needs of Passengers"
Cons: "Food is just satisfactory"
Pros: "Very nice comfortable seats in business and wonderful FA. This was a short connection so i was nervous what to do as ive never been to guangzhou before...but they met me at the departure stairs, another person guided me thru all the steps to security and it was great! No line at security so i was thru fast...very impressive airport and china southern"
Cons: "No vip bus for businessclass, we waited a long time, poor organization. Flight delaye of 30 minutes. Then nine of my luggage arrived in manila!! Very bad! The baggage agent couldnt tell even where the bags were at...very poor organization. Finally got the bags de,ivered the next day but no compensation...im unimoressed with this asoect of china southern..poorly done"
Cons: "If we weren’t delayed for our flight and didnt missed this flight, i would have given a good review and be a good camper. I am requesting a refund/credit for a next flight purchase due to the incident. Please contact me at email@example.com Thank you"
Pros: "Finally left the airy"
Cons: "Had to stay in the airport 24 hrs.."
Pros: "Food was ok.."
Cons: "Lost my luggage.. acted like it’s not a big deal.. don’t care.."
Pros: "On scheduleno headset nor reading materials"
Pros: "Comfortable seats, fast check-in"
Cons: "Flight was delayed"
Pros: "Excellent Service by Crew Members."
Cons: "Thai film shown in Centralized Front Monitor was not popular."
Pros: "On time!"
Pros: "Nice staff nice food,"
Pros: "Service Crew superior performance to passengers. Very attentive."
Cons: "I had one luggage which was long delayed in coming out of the airport luggage arrival carousel even if I am a Business Class passenger"
Pros: "Flight was on time."
Cons: "I have been in the Philippines for almost two weeks with no luggage. Very limited response from the airline."
Pros: "The crew are nice."
Cons: "Customer service is worst, I called few times and stayed in the Line but nobody answered my call. And also, our flight was dalayed for few hours."
Pros: "HORRIBLE! It was CANCELED by the Airline"
Cons: "This Airline is Reportable to the FAA."
Pros: "Food was mainly excellent. Entertainment was mainly excellent, except the game choices were limited and the movies were edited."
Cons: "1. Uncomfortable boarding at CAN: Had to go out in the cold to ride a BUS to the airplane: Why can't they use a BRIDGE like everyone else? Since our first leg was from, and our lest leg was to, very warm places, we were not prepared for near-freezing conditions. 2. Loss of baggage, CAN to MNL, flight CZ3091, 1/1/18: The luggage which had our clothes was delayed. Worse, the over-ground delivery of said luggage took too long: one third of our stay in the Philippines. I knew we'd wear the same clothes for almost 24 hours straight, didn't expect to do so for three additional days."
Cons: "my baggage didnt arrive with me"
Pros: "Great service"
Cons: "Nothing i did not like. Crees are corteous."
Cons: "Lost my luggage for ever"
Cons: "Worst experience. Luggage was left at stop over. Not only was luggage delayed two days, also was it damaged and cracked."
Pros: "The vegetarian meal was better."
Cons: "1 Boarding was exhausting because of the delay in the previous flight. The security lines were long and passport and ticket had to be checked 4 times and you had to be on queue each time. After the interminable security process, you reach the gate only to fall in line again for a shuttle bus before you actually get to the plane. 2. The connecting flight fr Gounzhou to Manila was 2 hours late!!!. We were all getting restless and hungry inside the plane. 3. One stewardess was annoyed at an elderly lady who was merely asking where she can claim the carry-on baggage that was taken from her because there was no room in the overhead compartment. Considering the passenger's age and the excruciating delay she had to go through, the stewardess could have been more patient and helpful. 4. No entertainment. The whole flight was exhausting and disappointing."
Pros: "Crew efficient, Food satisfactory, Boarding is fine. You just have to have no high expectations"
Pros: "Shorter flight"
Cons: "Lost luggage arriving in Manila. Hard to contact to search luggage."
Cons: "Our baggages was left in Guangzhou due to delayed departure from LA"
Pros: "I liked the courteous and professional staff. The flight wasn't booked to capacity, which was nice. I am pleased that the attendants are multilingual."
Cons: "The flights are always delayed which causes me to have to re-purchase my connecting flights from Manila to Cebu. This is rather consistent. I appreciate the safety measures and I realize that there is nothing that can be done about weather but I am considering booking through Xiamen Airlines from now on because of the consistent nature of these occurrences."
Pros: "One member of cabin staff made me a cup of black coffee."
Cons: "Massive Delays due to storms. Very real possibility of missed connections. Infrequent updates. Boarded us in Guangzhou and left us on the plane for about 4 hours before even taxiing. Dreadful coffee."
Pros: "i was very comfortable the entire journey of my travels"
Cons: "Below average food and absolutely no in-flight entertainment. Flight delayed over an hour....essentially impossible to get wifi at CAN airport and when you do it's so slow so as to be useless anyway. World-class airport or airline? Not even close...."
Pros: "Nice staff"
Cons: "The food"
Pros: "I like the Service of the Stewardess who is polite & efficient. She is very attentive to the needs of the passengers. Her Partner on the other hand, brought down our handcarried luggages from the head cabin when we landed in Manila airport. This is the first time an attended did this in my China Southern flights. We appreciate this very much."
Cons: "The food as usual is mediocre."
Pros: "Excellent service"
Cons: "Hard seat for a very long flight"
Cons: "on the return flight the headphone female jack doesnt connect well so the sound is terrible. i had to use my earphone but the sound only one side. the food is not as good the depart flight"
Pros: "Flight was fast & good service by flight attendants."
Cons: "Food served was mediocre."
Cons: "Delayed flight"
Pros: "Boarding was efficient"
Cons: "Service Crew was not friendly unlike other stewardess in previous flights"
Pros: "The Flight from Guangzhou Baiyuin Airport to Manila was just 1:55 mins. It was quick & fast. My problem was my luggage which were not given priority in release in Manila airport considering that I was in Business Class. Other than that, everything else turned out fine."
Pros: "The flights services person in charge is so goods."
Pros: "Full mean for a ~2 hr flight; very spacious economy seating. Completely unheard of on any/every other airline ive ever taken. Would take again."
Cons: "My luggage was delayed"
Pros: "new plane"
Cons: "plane departure delayed over 1 hr plane had minimal toilet, the slow food service, blocked bathroom access"
Pros: "All of the flight crew spoke enough English to be helpful and kind. Little food for an international flight."
Pros: "The plane was nicer than china eastern flight."
Pros: "* lots of leg room even in the economy seats * only 2 seats in the section beside the windows is excellent"
Cons: "* flight attendants a bit cold and business-like * no black "English" tea with milk and sugar * terrible choice of movies - English language movies were rubbish!"
Pros: "Over all expérience was excellent keep up the good work. Lové the dressing attire very professional. Crew was helpful in locating seat."
Cons: "Crew was very rude. They spoke in Chinese even when I was speaking to them in English. My two luggages were left in China and was delivered to me two days later. No voucher was offered."
Pros: "In fact I shall use the same route this coming August 28-Sep 2, 2016."
Cons: "Flight delayed 2 hours from original schedule"
Pros: "I paid $7 for an exit row. I was worth it. The normal economy seats are extremely cramped."
Pros: "The crew was very attentive. The pilot landed the plane smoothly. Although had a delayed departure from KUL, we arrived in Sydney earlier than expected."
Cons: "the food could have been nicer"
Pros: "Luggage allowance."
Pros: "Entertainment was good."
Cons: "Sadly one passenger in front of me talked loudly, for 7 hours straight, took an hour to sleep then talked again for the remaining 5 hours. Not airline fault"
Cons: "Better treatment of luggage. Better business class service. Food was poor."
Cons: "Did not departure on time"
Pros: "Direct flight"
Cons: "Bigger aircraft"
Pros: "On time"
Cons: "Everything. Bad business class food. Old movies. No inflight service."
Cons: "lost my luggage"
Pros: "Crew is ok, accommodating, entertainment system ok, food ok."
Cons: "level up on the service, I think MH needs to take a second look at the whole company in terms of culture and level of service."
Pros: "Friendly staff"
Cons: "Security check at gate without priority Bagage Delivery business class"
Pros: "Crews were good."
Cons: "Seats were small and quite uncomfortable. luckily it was a short trip. If travelling long distance I ll have to consider a different airlines."
Pros: "Everything was really good"
Cons: "But the flight left and arrived 30 minn late!"
Pros: "Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an excellent experience The seats were so comfortable as well, and the customer service on and off the plane was amazing"
Pros: "Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an experience"
Cons: "Nothing not to like. They went above and beyond"
Pros: "Smooth flight, great entertainment"
Pros: "Excellent crew. Good food. Comfortable seats even in coach."
Cons: "No onboard entertainment"
Pros: "We paid for extra luggage for check in but we were allowed to carry them on board due to the short stopover duration of the connecting flight. Thanks for the much needed flexibility!"
Cons: "This is the second time - once on the way to Kuala Lumpur and on the way back that we boarded late and thus missed my connecting flight. Sadly Cathay and Malaysia air (which was the airline Cathay used for the return leg of this trip refused to help and put me on an earlier flight forcing me to stay an extra 6 hrs at the airport while being sick."
Pros: "Food was good and staff was always with a smile in their face"
Cons: "Super crowded and not much room in between rows, I aspected a bit larger and more comfortable plane for an international flight"
Cons: "Temperature was very low."
Pros: "Service and integtity"
Cons: "The flight was delayed for more than an hour. We had problem getting the attention of the crew as all of them were just hanging around the galley."
Pros: "Not enough elbow space between fat passengers"
Pros: "Everything flowed smoothly."
Cons: "It would have been nice to have inflight entertainment within our seatbacks."
Pros: "The first and second flight of the four were on time. The food was surprisingly pretty good- probably some of the best airplane food I've had. Not much variety, but still good. One of the four flights had entertainment, and the movies were of good selection."
Cons: "Planes poorly taken care of inside. First flight back delayed so long, missed our connection. Ended up having to stay in KL, where the hotel they put us in was an hour away from the airport. No direction, terrible communication. The attendant in Bali lied to me, knowingly. I had to miss a day of work due to this. And this all could have been avoided if they would have held the second plane just 30 more minutes."
Pros: "Leg room. Thanks Charles. Legend!!! 9c but prefer 10"
Cons: "My screen didn't stay up. Needs fixing"
Pros: "We like to thank you for all your staff are good taking for all of us. We would like to make recommends it to all our friends. May the Living Lord and our Almighty God bless you, your staffs and your business abundantly! Amen!"
Pros: "Nothing at all!"
Cons: "Worst handling of delays and cancellations I have ever experienced. Worst management ever! More than 17 hours delay before I finally got on another plane. No hotel, no food, no nothing."
Cons: "Food is always the same - soggy noodles and chicken or bland spaghetti and wilted veg with soggy fish. Seats cramped. Wasn't informed of gate change until 30 minutes later. Crew efficient but a little lacking in hospitality department."
Pros: "Crew was good"
Cons: "Food is not good"
Pros: "Gate area was good, boarding quick and arrived on time. Crew very pleasant."
Cons: "Poor quality food especially the breakfast "snack". Unable to take water on board and tiny serves of water and other drinks left us dehydrated. Far too many ads at the start of entertainmen. Repeated for each selection."
Pros: "The flight surprisingly arrived ahead of schedule :)"
Cons: "The food, at least it was better than the food out of KUL"
Pros: "Newer B737-800 aircraft Improved entertainment system Drinks"
Cons: "Seat pitch is a measly 30 inches Entertainment system USB has very low current - very slow to charge phones Food taste is very poor"
Pros: "Malaysia airlines has some of the most beautiful women working for them. Most curteous, kind, and very personable. Beautiful. Beautiful. Beautiful"
Cons: "The long layovers with no hotel voucher from Malaysia air. That would be a big help especially for me since I travel alone. And not to familiar with hotel locations, taxis. I am concerned about my safety in another country..."
Pros: "The flight was fairly typical. However, it left on time and arrived on time. This was a positive."
Cons: "As usual, the flight was completely full. Everyone carries on as many bags as allowed and there is no bin space for all the luggage. I bring only my briefcase and had to search for space."
Pros: "Delicious food"
Cons: "No entertainment"
Pros: "Clean and entertainment good!"
Cons: "Food is mediocre, even for airplane food."
Pros: "Flight was full ...so felt cramped. Towards back of plane so only 1 toilet. The Veg pie was slightly warm and unappetising , took 1 bite and left rest. Steward saw this and gave me extra peanuts instead. The brekkie was awfulll, the supposed scrambled eggs was congealed into the shape of the holder and again lukewarm the grilled tomatoe looked washed out....unappetiising...so ate the squahed croissant , yoghurt and fruit. What happened to international food standards . Crew was nice...though if wanted water later on had to get yourself.They didn't come around much offering water before Brekkie. No game option eg Sudoku on Entertainment site. My bag come off carousel more scratched than with other Airlines, so poor handling. Disembarked by stairs at Sydney Airport near Cargo plane area and had bus to Airport. Never had that before on an International flight , so took much longer to get into terminal....last thing you want after a long flight."
Pros: "Much better than Air Asia of course."
Cons: "I dont know about the weather condition but I did feel a rough landing. I do feel the standard of the cabin crew deteriorating. Unlike few years back."
Pros: "Seat leg room seemed better than US carriers. Food was not exciting."
Cons: "Cabin crew very n8ce."
Pros: "I like the interior of the plane and the comfortable seats. I also appreciate the crew's warmth and efficiency. It was a very short flight hence I truly appreciate the snack and drinks provided and especially the fabulous ice cream treat on the return flight. I would certainly consider taking MAS again in future (this was my first MAS flight), despite the one glitch (please see what I didnt like) if the price is right."
Cons: "I had only one large backpack to be checked in (due to the minimum liquid that can be brought) and it was left at the airport somehow by whoever who was handling it. Waited for more than an hour at KLIA for it and finally made a loss baggage report. The staff at the loss baggage counter was only helpful after finding out that I am not a Malaysian. Needless to say, my bag flew on SQ and was rushed to my hotel 5 and half hours after landing. I also did not receive a copy of the baggage delivery report."
Cons: "freezing and small blankets"
Pros: "Nothing's eat was hard and could not adjust only the back and was uncomfortable"
Cons: "Seat and no entertainment boring flight Crew did not really check on all passengers turning off their cell phone"
Pros: "The flight was quick and the service was good."
Cons: "The flight was delayed and arrived almost one hour later than scheduled arrival."
Cons: "Flight delay."
Cons: "They wouldn’t let us in the plane due to passport expiring within 6 months of travel. That should have been something you should have put out there during the booking process. We’re now not going on vacation and are having a hard time getting anything back from a trip we couldn’t take"
Pros: "Crew was nice"
Cons: "It was extremely loud the entire trip and after traveling for more than 24 hours beforehand, it was an extremely uncomfortable trip."
Pros: "The crew was great, and seat was comfy compare to other European airlines seats"
Cons: "Less salt in the food would’ve been better"
Pros: "The Xiamen reps at the SGN airport was insensitive and arrogant. We were not able to board because of a misunderstanding on the China visa-free program. I still fully believe they are wrong. I had to book 2 new one way tickets with China Southern and wait all day at the airport."
Cons: "Helpful, courteous, and well-informed Xiamen representatives."
Cons: "Delayed / diverted - no communications whatsoever"
Pros: "Great airplane (787 Dreamliner), comfortable seats, lots of meals, free beer and wine. Great ticket price!"
Cons: "The cabin crew did not really understand english. When I asked something, it was clear that they didn't understand. I had to claim my checked bag and recheck it at every flight segment. No ability to select seats unless it was more than 72 hours before departure."
Pros: "Just good overall. Beats any American carrier (which is not saying too much!)."
Cons: "Was late. But they were very apologetic (not their fault). Seattle port entry is HORRIBLE. I thought China was bad!"
Pros: "Staff was nice"
Cons: "The food vegan Movies"
Cons: "Better movies , better vegan food"
Pros: "No real problems"
Cons: "Nothing significant"
Pros: "Very responsible and kind cabin crew. We were delayed by maybe 8-10 hours because of weather. The crew would have to work all night, but were very kind about the situation."
Cons: "Short flight; so there was no real in-flight entertainment. That's really alright though."
Pros: "yes crew were amazing"
Cons: "ticketing was terrible, id number is totally different from our passport.causing lots of ordeal in check in and security check"
Cons: "got severe food poisoning from the airline food."
Pros: "Crew's Services"
Cons: "Snacks and water ran out during the last several hours of the flight. For shorter people, their feet would have difficulty touching the floor."
Pros: "Almost nothing, this was a terrible flight and experience! The movies were good, that's about it."
Cons: "No online check-in, long waiting at in-person check-in. Rude, inattentive personnel; worst is that every passenger in transit need to go through customs in Xiamen which is terribly complicated. No word about this upon booking or on Xiamen airline's website. Customs in China isn't a nice experience either. Nobody was able to find the right way for check-in, it was a mess. I will never fly again Xiamen Airlines and I recommend to everyone to avoid this airline under any circumstances."
Cons: "The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again."
Cons: "Xiamen reps at KUL didn’t let me board because they said my middle name on boarding pass didn’t match with the name on Chinese transit visa. I got this Chinese transit visa just to transfer because of the airport layout and that part was also didn’t make sense. They didn’t accept my middle “Y” on the boarding pass and it was so much of hassle to argue and finally let me through. Will never fly again on Xiamen."
Cons: "The flights got delayed. One of the flights got delayed without a notice in advance."
Pros: "The plane was new, the plane was clean, and all the airline hostesses were not 65 years old. Oh and everyone complaining about the visa requirements for China. Bend over a take one for the team like a man just Go to a travel agent in any in China Town. $100 US will get you a bias good for 10 years and it only take a week. Otherwise fly Delta for $1200."
Cons: "Limited selection of English language movies but hey it was a China airline so no bit surprise there."
Pros: "The number of take offs equaled the number of landings :)"
Cons: "We meet different problem in this flight. First, the boarding start late and we arrive late more than one hour. They could organize the entrance with range of number. The food was ok, but the beverage is poor, just half glass of wine or juice. no more. one small bottle should be normal fro lunch or dinner."
Pros: "the order of boarding the plane"
Cons: "food was dry"
Pros: "Plane was new and clean. Flight crew was very friendly. Liked the mood lighting during the flight. Good selection of films to watch during the long flight."
Cons: "The food was okay but they ran out of selection a couple of times so I had no choice what to eat. But that’s it nothing else I didn’t like. Really good airline."
Pros: "Nothing. never boarded. Took the train instead."
Cons: "1 hour connection. I missed my flight because the flight out of LAX got delayed."
Pros: "Very good service. I have a bad knee and they did a good job of helping. Long layover is ok, they offer free hotel. Side benefit you can be a tourist for a short time."
Cons: "Lounge could be improved. Does not compare to other Airlines Lounges."
Cons: "wrong food?"
Pros: "Complimentary wifi and excellent crew service"
Cons: "The econ seat is too low, when front seater tilted the seat backward, the screen is right in front of my face. Entertainment video screen doesn’t adjust; in other words, it cannot be adjust in angle, causing neck pain over time. Meals are average, definitely different from the quality compared to regional or domestic equivalent. Very sad, considering that Xiamen Air has a good reputation inside China. The restroom is also poorly stocked — no toilet roll constantly"
Pros: "I liked the price of the trip and free hotel for long transit time."
Cons: "Early arrival in Xiamen (5am) nothing open and no way to exchange money for taxi or food. Eventually found ATM that solved that problem. Wasn't dressed for or expecting the cold weather. Communications were a problem."
Pros: "Price and flight were great. Communicating was small problem. 5 am arrival nothing open so couldn't change money for food, taxi etc. Finally found an ATM that worked. People used their cell phones to try and communicate."
Cons: "Some obstacles with early morning arrival and communications"
Pros: "food is great"
Cons: "check in time is too long (about 1 hour)"
Pros: "Seat were comfortable , staff friendly"
Cons: "The long layover"
Pros: "Nice new plane, efficient crew, lots of food ... if a bit bland. Airline provided a free hotel in Ciamen for the overnight."
Cons: "Terrible paper shuffle in Shenzhen getting a require temporary visa, because the leg from Shenzhen to Xiamen was domestic. 2 hours or paper shuffle during which they took away our passports, with no guidance in English about what the heck was happening"
Cons: "I couldn't fly because they said there was NO TRANSIT lounge in the airport and I didn't have a VISA to enter China? Who ever heard of a visa for transit?! My destination was Singapore! I am told I have to get a transit visa in order to return home and for me and my son 350!! For 2 hours transit in an airport??? This is NOT a world class airlines, they make their own rules. I will buy another ticket!!"
Cons: "The front dest and customes have horrible attitude! They will ingore you."
Cons: "I was denied a boarding pass and was not allowed to transit through China, because of a visa that was needed I was not told about by Kayak.com. Therefore, being the last day I was allowed to stay in Thailand, I had to scramble to find an outbound flight the same day, including paying almost double the cost of the original flight. The Thai check-in agent told me to never transit through mainland China again, because the visa requirement information that is not provided."
Cons: "XiamenAir lost one of my bags and has still not found it"
Pros: "no regards for customers"
Cons: "no regards for customers"
Pros: "I really liked the space in Business and the priority boardings in Asia. Worth every penny. Food was great. A lil slow on serving alcohol though. Very relaxing trip."
Cons: "Not much. Liked I mentioned, slow on serving the alcohol. You have to push to get a drink."
Cons: "I missed the connecting flight and was rerouted on a Nov 2, 8:35am China Southern flight from Guangzhou to Manila"
Pros: "Crew and staff are professional and worked well together, fairly efficient"
Cons: "Upon landing, there was a problem with airport customs and immigration which prevented the passengers from leaving the plane. Crew needs to be more proactive with (1) passengers getting up too early and blocking the aisle out of turn. An elder woman was trying to get her bags and exit her row and passengers from behind were not letting her collect and exit. I stopped the rude people from the back who were getting off out of turn. Instructions need to be issued, let people get off the plane in orderly fashion. and (2) crew did not inform passengers what was happening with immigration and customs holdings things up until I hit the service button a few times. Tell the passengers what is going on rather than allow tempers to heat up"
Cons: "Xiamen airlines are horrible I will never fly them again. Phillipines airline was excellent"
Pros: "Flight Attendants were nice a professional Seats comfortable Meal size was quite large for economy Domestic"
Cons: "Check In Agent said my ticket was incorrect? Had to go to about three different desks with very limited English. Had a baggage overage that I was happy to pay for but would have had to go to another desk to pay. Would have missed my flight. Hand carried 8 pieces of dry cleaning through the Airport. Not customer saavy or friendly."
Pros: "They redirected me to other carriers"
Cons: "Show up and the flight was delayed 4 hours. No reason given. My layover in Xiamen was only 2 hours. They kept wanting me to fly the next day. When I complained loud enough they finally yielded and found an alternative to LAX."
Pros: "Overall Ok"
Cons: "They stole my laptop on board, and they cannot secure the thief even though we know who it was My bike bag was broken"
Pros: "GOOD Service, Great Priceing!!!"
Pros: "The crew was very professional and the flight was on time"
Cons: "The check in counter opened at 6am but my flight was at 7:30am. So it was very rush. Hope they can start check in earlier."
Pros: "Business class pod was excellent. Free WiFi"
Cons: "I could only use WiFi on one device. So choose preferred smartphone or tablet ahead of time."
Pros: "Crew was friendly. Plane was nice. Food was good."
Cons: "The food was uninspiring, to say the least."
Pros: "Not much"
Cons: "Everything was low rate budget"
Pros: "The flight attendants were very nice and helpfult"
Cons: "That I had to pay for an emergency exit seat and others sat there for free even though I am a Elite Plus member."
Cons: "Food was not good. Everything else was just okay."
Pros: "The price"
Cons: "Overall experience is not as good as the competition."
Cons: "The crew"
Pros: "Very efficient boarding process, no complicated line system. Crew works expediently. The screens are large (though the selection of recent films is somewhat poor) and honestly I thought it was more spacious than international flights usually are in economy. Good news is I was able to sleep. I thought food was fine but the Americans next to me clearly weren't familiar with airline food or Chinese food generally..."
Cons: "Crew is kind of brusque and utilitarian, not a ton of hospitality in coach. They will make sure you follow directions (i.e. take your headphones off during safety instructions, put your phones away during take off, open/shut the windows at the exact right times). Small trade offs for the value you are getting..."
Pros: "Business class comparable to cathay Pacific. Boeing 707 should be used for all flights."
Cons: "Small plane for the shorter flight"
Pros: "On time"
Cons: "Boarding was slow because of steps to get on. Older n handicapped passengers had problems. Those w carry on bags had some problems getting bags up the stairs. Plane ran out of space for carry ons."
Pros: "Crew members are great and the restroom is always cleaned. The seat is very comfortable. I slept for eight hours straight."
Pros: "Crew, Crew, Crew are very hospitable and nice"
Cons: "Delay 45 mnts in boarding & take off from Guangzhou"
Pros: "The China Eastern employees at the Shanghai airport were ultimately helpful in finding me a new flight, though they did not communicate very well."
Cons: "I arrived at the airport only to find that the airline had rescheduled my flight to the previous day! They did so without sending me a notice or warning, meaning that I was stranded at the airport until they were able to put me on a later flight. Very frustrating!"
Pros: "Good movies, food excellent, service great"
Cons: "Long layover"
Pros: "PLANE AND FOOD WERE GREAT CONSIDERING IT WAS FREE. CONSIDERING WE ARE IN CHINA I THINK THE ATTITUDE WAS MORE ON THE PLEASANT SIDE AND I WOULD GIVE 4 STARS FOR GOOD EFFORT. IT WAS A WONDERFUL FLIGHT AND GOT TO MANILA EARLY WITH NO ISSUES. WOULD USE THEM AGAIN."
Pros: "The crew were approachable and always smiling"
Pros: "Good service"
Cons: "There was no soap in the restroom the whole flight."
Pros: "The food"
Cons: "I would like to try first or business class"
Pros: "The flight was keep on delaying then cancelled!!! Why they don’t say cancelled in the first place!!!? Until now the flight from NY is still not landed in Manila!!"
Cons: "Flight cancellation! Then 11 hours of delayed!!!"
Pros: "Smooth trip in the air"
Cons: "We had all our valuables in our carry on luggage. It is the same carry-on we used for our whole trip. When we started to board the plane to Manila, we were told that we had to check in the bag. we explained about our valuables and medication. They would not listen. They insisted. We had to remove everything from the bag and carry the valuables and medications by hand. Boarding personnel were not helpful at all. The worst part is there were many bags the same size or even a little larger that were taken on the plane."
Cons: "Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada."
Cons: "Bad leg room no food and drink options no entertainment"
Pros: "Cheap ticket price, nice and friendly crew"
Cons: "Cant use phone or camera to take photos."
Pros: "Great value! This was my first time on China Eastern and was apprehensive because of numerous negative reviews I have read about them. Boy, was I very pleasantly surprised. I travelled from Honolulu to Manila with a stopover in Shanghai. The pleasant experience started with the ground crew in Honolulu. Very friendly and helpful unlike experiences I have had with other airlines there. The flight crew was also very good — respectful and helpful in spite of the limited English. The flight left the gate 5 minutes before scheduled departure. I rated the food and entertainment 3-stars not as a negative, but because it was ordinary — I did not expect anything better than that because the price was very cheap. A couple of observations: (1) in spite of a nearly full flight, there was plenty of overhead space — could it have something to do with their luggage policies? and, (2) very efficient boarding — boarding by seating zones rather than frequent flyer status. I saw a lot of calm and no aggressive behavior. Just overall pleasantly surprised."
Cons: "I got home safe. That's it."
Pros: "Free snacks and drinks"
Cons: "Not enough smiles and politeness"
Pros: "it was on time"
Pros: "It was on time"
Cons: "One of the flight attendants claimed the milk in the beverage area was his, that he paid for it, and the only option was the dry powdered kind. I just wanted some for my coffee. Oddly the milk was not branded, it was clearly provided by the airline for the passengers. Another flight attendant gave me some from a carton with the same appearance. I assume the other guy steals it and sells it in China when he gets home."
Cons: "The food was bad, the flight was delayed & there was no announcement about it beforehand, and the service was not good."
Pros: "Smooth flight"
Cons: "Long layover in shanghai"
Pros: "the crew were nice"
Cons: "Earbuds did not work. No sound on tv second flight was delayed. Caused me to miss another flight"
Pros: "Nothing was really likeable, just sub par."
Cons: "The flight attendants rolled eyes at us because we needed a pen to fill out the deceleration form. I had dropped mine somewhere under the seat so I figured it was no big deal to borrow a pen. Instead she rolled her eyes at me, threw her hands at us and signed very loudly. It was embarrassing to say the least. If I had known this was going to be a big deal I would of asked passengers if I could borrow their pen. Additionally, we were ignored when they were offering water to passengers. No one made eye contact with us. We felt very discrimated against as we were the only Individuals of inifian decient. Majority of the passengers were Asian, and they weren't treated the way we were. Never again will I take this airline again, or tell me family or friends to. I've never felt so unwelcome. I've taken this airline before to Asia but this will definitely be the last."
Cons: "The food was probably the worst airline food I have ever had."
Pros: "I received more than what I paid for! If I flew an American flight, I would be nickeled and dimed to death. I paid $500 roundtrip from LAX to Okinawa. Recieved service like they use to do it back in the day! Great food, entertainment, and soace to sit! I will fly this airline again whenever I can!"
Cons: "The crew was very limited in english, but its China Eastern Airlines. They spoke enough to give me EXCELLENT service!!"
Cons: "Flight from manila to shanghai was delayed. We almost missed our domestic flight back home."
Pros: "Straightforward boarding, comfortable seats, friendly crew members, three square meals and a snack, in-flight entertainment. All good--no real complaints, especially for a budget airline (they let you check a twenty-kilogram bag for free, as well as allowing you a carry-on bag and personal item). Also, both legs of a two-part flight departed and arrived on time."
Cons: "The breakfast was not anything to write home about, and the movie selection was not great, but these are minor issues."
Pros: "Flew with them for third time , never a problem, flights on time , connection smooth, great bargain in the sky and definitely looking for boarding their planes again."
Cons: "Flew with them for third time , never a problem, flights on time , connection smooth, great bargain in the sky and definitely looking for boarding their planes again."
Pros: "Nice flight and great service, good movie selection"
Cons: "I did not like reaching Hong Kong and taking the bus to the terminal instead of having a jetway"
Pros: "Very bad service."
Pros: "That I wouldn't have to pay for luggage to Manila,but never happened"
Cons: "The fact that I was not allowed to board plane,that ticket was sold to me with airline knowing an American can not have a layover of more than 24 hrs, that my son whom I never got to see be born had to be without his dad longer now and that airline would not give waiver voucher so that I'd be allowed full refund...both staff at airport n corporate have no communication with each other...corporate said because I'm an American citizen I'm allowed to pass threw but airport said corporate was wrong"
Cons: "The staff was extremely unhelpful. I had a connecting flight and they didn't help at all."
Pros: "I actually missed my flight one whole day but airline charged me only 100$ for another ticket."
Pros: "Early morning flight MNL-PVG on an A321. Check in was well-staffed and plane relatively new. The flight attendants were efficient. Food was just a stuffed pastry for a 3.5 hour flight. Seat pitch was good. Overall it felt like flying a U.S. airline. Not at the same level of excellent service as a lot of Asian and Middle Eastern airlines."
Pros: "I flew Qantas, and it was quick and easy."
Pros: "The boarding went smooth"
Cons: "You need a transit visa to go from the lower level of the Shanghai terminal to the upper level for your transfer."
Pros: "Going to New York the flight got delayed and the company didn't provide any hotels. We had to stay one night in Shaghai. Some people were smoking on the plane and it was not regulated. The food was so so."
Airlines flying from Guangzhou to Manila have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Guangzhou to Manila
Masks required on board, masks provided on flights from Guangzhou to Manila
Social distancing seating
Middle seats unavailable to book on flights from Guangzhou to Manila
Testing for antibodies, testing for symptoms for flights from Guangzhou to Manila
Waiving of change fees. Search flexible flights from Guangzhou to Manila