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HKG - OKC

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Round-trip
Economy
Hong Kong (HKG)
Oklahoma City Will Rogers World
Tue 7/27
Tue 8/3
Any month
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Top 4 airlines serving Hong Kong Intl to Oklahoma City Will Rogers World

Scores according to KAYAK customer reviews

8.7
Japan Airlines
Overall score based on 4,518 reviews
8.9
Boarding
8.6
Comfort
9.0
Crew
8.5
Entertainment
8.4
Food
Airline reviews

Cons: "Seat cushion could use more cushioning. Larger portions of drinks served"

Pros: "Good service"

Pros: "I had a nice exit row seat so that was nice"
Cons: "The food was not good and there also wasn’t enough of it which is really bizarre for an international flight that’s 14 hours long"

Cons: "The flight had a lot of background noise from the plane. I couldn’t hear what the attendants were saying."

Pros: "Crew was very nice and did a great job. Comfy seat. Smooth flight!"

Pros: "I did upgrade to economy premium which is why the flight was very comfortable. Would not have upgraded except I made a mistake in the currency conversion and thought the upgrade was cheaper than it was."
Cons: "Did not really like the chef's cuisine as opposed to the one on my outward flight to Japan which was excellent."

Pros: "Pretty much everything"
Cons: "Nothing"

Pros: "Friendly, clean. Great movie selection."
Cons: "I wasn't allowed to reserve a seat - apparently they don't allow Kayak customers to reserve seats now. I was forced into a middle seat and was uncomfortable and dehydrated the majority of the trip. Nice girl at baggage check said she'd ask a manager to move me, and to let them know at the gate, but the people at the gate said no. I felt discriminated against because I didn't book through them and/or I'm not Japanese. They historically love to put mushrooms in their food, like a fetish. This left me with one choice for the entree - some version of oyakodon - eggs and chicken. In my box there were two enormous chunks of fat/skin and another unidentifiable part of the chicken, and about the amount of edible chicken as 1 1/2 nuggets from Chick-Fil-A. There was more lotus root than chicken, so basically I had a box of rice and scrambled eggs with garnish. For the second meal, it was the Yoshinoya gyudon - a small serving of thinly sliced beef with rice. If I bought this fresh at a Yoshinoya restaurant, it would cost about $3. It's the rough equivalent of serving you a McDouble - cheap and filling and a coin toss if you get stomach pains. I lost that coin toss. Unless there is a big fare difference or I find out that their reserved seat policies are changed, I will choose ANA or another carrier. I used to enjoy JAL, but I cannot abide by idiotic decisions that seemed designed to punish people for using 3rd-party booking sites or who are not Japanese."

Pros: "The staff are really nice helpful and respectful."
Cons: "I dont l8ke the restrooms, they shoukd be always be cleaned most of the times. No cup noodles."

Pros: "I love Japan Airlines. The service is always impeccable. The stewardesses are really nice and very efficient."
Cons: "Na"

Cons: "no 1st class offered. I wanted to use my system wide upgrade but can't get a flight that offers 1st class anymore"

Pros: "I always like to fly JAL because of their excellent customer service. Very comfortable flight, too. Very smooth take-off and landing."

Pros: "Lots of legroom"
Cons: "No complaints I was pleased"

Pros: "FA service with a smile. All pleasant and nice to deal with. Windows are button controlled."
Cons: "Economy meal is not that great. Boarding should be by zone or by seat number."

Pros: "Flight attendants provided high standard of service and courteous."

Pros: "Really nice crew, the flight was great."
Cons: "I think the food made me sick. It could have been the long journey but 1/2 hour after I ate it I felt really sick."

Pros: "Everything was great except for how warm it was. It may be seasonal?"
Cons: "There weren’t any personal vents on the 777 going to or coming back from Japan. Otherwise it was a perfectly fine flight. I just don’t do well when it’s too warm as it make me feel sick."

Pros: "food is above average."
Cons: "Cramped leg room for long flight"

Pros: "Food is better than most other airlines. Seamless check in and boarding"
Cons: "Seating space is quite cramped"

Cons: "This is a kayak feedback - I thought I bought a cathay/jal flight. Well I was out of luck when I tried to fix situation. Broker in between introduce by website made it impossible to rebook flight in practice. Those website are very practical to look for flights but unless they give you the company direct you are better off switching to company site and book it there. Broker not equipped to be of any help."

Pros: "The crew Service"

Pros: "All was efficient but no standout"
Cons: "Nothing was bad enough to mention this column"

Pros: "The flight was long, but good. I was able to upgrade to better seats for only $100 which made the long flight more comfortable. AA customer service on the flight was very good."

Pros: "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"

Pros: "Polite service, comfortable flight, no delays"

Pros: "I really loved JAL customer service at checking counter. So friendly and great customer service I received."

Pros: "Excellent service by JAL check-in people and the flight crew. Also, for a standard economy seat, I found the seat spacing and resulting legroom was generous - and I'm 6 ft. tall."
Cons: "Can't think of anything, really."

Pros: "Great service and comfort. Great food. On time."
Cons: "Outgoing plane was older and had stains on the chairs, walls, etc. But still comfortable."

Pros: "Excellent overall, crew is very attentive and courteous. Food is better than most airlines Every thing is fine. Boarding is orderly. Crew very courteous. Movie selection is good.. We have been flying JAL for a few times and never regret"
Cons: "None"

Pros: "The flight attendants were incredibly friendly and service oriented. I can only say wonderful things about them."

Pros: "Great staff and washlet toilets on board."
Cons: "I ended boarding last not one of the first as other airlines."

Pros: "Me & my family already travel from penang malaysia to kuala lumpur air port, reached KLIA to check in, the MAS/JAL counter told me that our ticket been void by agnet kayak/flight network. Nothing can the counter do till i've to call kayak/flight network. One hour conversation from malaysia to canada. What a wast & replace me with air china. Stupid kayak & flight network."

Pros: "The service was excellent and the food was awesome as always!"
Cons: "N/A"

Pros: "The small touches - the hot soup in the middle of the flight was nice and comforting, the crew were exemplary in their hospitality, the seat was easily the most comfortable Economy Class seat I've sat on."

Pros: "The stewardesses were wonderful-kind, considerate and hardworking. They gave us constant attention offering drinks. I would love to travel with them again!"
Cons: "Nothing- I'd fly with them anytime."

Pros: "Economy seats were extremely comfortable and roomy. What a difference that makes."
Cons: "Movies available tended to be either action/terror/suspense, or old movies. Very few real dramas."

Pros: "The crew were the nicest group of flight attendants I have ever encountered. The offered assortment of snack during my flight. I got a scented warm hand towel before they service me a meal. They even use real silverware in economy"
Cons: "The only thing I didn't like was the temperature of the plane. It was quite hot (felt like 75 degrees inside)"

Cons: "Food so-so boxed ramen very poor bottom of the seat after 5-6 hours very hard and uncomfortable"

Pros: "Comfort seat, decent food, polite service"

Pros: "Service was especially good. Very professional."
Cons: "Nothing"

Pros: "Boarding process; comfortable legroom on the Boeing 787; 1st meal was also excellent"
Cons: "2nd meal, some sort of a rice seafood mixture"

Pros: "Good food, real silverware, blanket and pillow provided to economy class, crew offering water and tea through the cabin constantly but unobtrusively."
Cons: "Long, long flight, not much leg room."

Pros: "The ground crew in HKG airport was really helpful."
Cons: "I have been flying JAL from HK to Boston numerous times and by far my favourite (over Cathay and don't even need to mention United). However this past trip gave me a new perspective. Given it is a Japanese airline and all, it is normal for them to be Japanese-centric. We had an a-hole sitting in front of us at 51F during our flight to Narita and he was trying hard to argue with us in English, and even told us to move to another seat. When I had the flight attendant (her name is Sako on flight JL736 on Jul 26) over to discuss (in English) she went to the guy in front of us and started apologizing to him. For what??? She then came back to us speaking in Japanese and brushed the issue away. Sorry, no this was not acceptable, even though my fiance was okay with the situation."

Pros: "Service & seats are great."
Cons: "The connections were a bit late, making the long trip longer!"

Pros: "Cathay and JAL Provided excellent customer service throughout the the flight. Everyone did an excellent job and went out of their way to make sure I made flights and had what I needed."

Cons: "Some crew members from Hong Kong better make more effort to improve service skills."

Pros: "I enjoyed the amenities. I flew economy and was treated like a first class. Will definitely fly with Japan airlines again !"
Cons: "Everything was great !"

Pros: "Attention given to each passenger by flight crew."

Pros: "This is the best airline I have ever taken. Staff were attentive, boarding was quick and efficient and there were lots of meals, snacks and drinks. In-flight entertainment selection was also great."

Cons: "I was charged $60.00 for luggage"

Pros: "Seat, entertainment, food, plane"
Cons: "Crew attitude"

Pros: "The pilot pointed out the Alps as we flew over. It was an early flight most were sleeping and we would have missed it had he not mentioned it."
Cons: "Nothing all was good"

Pros: "Great crew! Excellent customer service with a smile!"
Cons: "Not sure how, but the food could be a bit better."

Pros: "Free wine!"

Pros: "no drama ....just good, timely service."
Cons: "The seats are tight and sitting on the aisle is a bit uncomfortable for me but I didn't pay extra for a better location."

Pros: "all great"
Cons: "my bags arriving!"

Pros: "service was good"
Cons: "seats too small"

Pros: "Responsive and kind crew"
Cons: "Always need more room without extra cost. Why have classes of passengers? Why not spread the space equally and allow all to be comfortable on international flights? All tickets one price?"

Pros: "Even though the flight was delayed by a couple of hours, Kayak kept us continuously informed about where we stood. Thanks!"

Pros: "almost hrly refreshments courteous crew calm demeanor"

Pros: "The entertainment, food, and crew were great."
Cons: "I had no problems with this leg of the flight."

Pros: "Once again, the in-flight crew was excellent. The flight was good, but no entertainment is provided."
Cons: "Another late take off, probably because the incoming connections were late. So it was good that the airline delayed the connecting flights. However, this leg of the trip was so late that I barely made it to third leg of the trip. A huge problem is that each of these international airports require that you go through the security check again. For that reason, connecting legs of trips through these airports should not be scheduled so close together. Heathrow is the worst, with security staff that, at best, don’t care that you have a close connection to make and just ignore your pleas to speed up the process, and at worst, are just plain rude."

Pros: "Merci pour gentillesse"
Cons: "Merci"

Pros: "I flew premium economy from Hong Kong to Frankfurt on the A340-600. The crew was excellent, attentive and friendly. They always have a great attitude and this has been consistent with my previous experiences with Lufthansa. The seat and meal were average for premium economy, but the crew more than made up for it."
Cons: "The seats were quite hard and lacking in padding in premium economy. The meal was average and nothing to bring home to."

Cons: "Flight was delayed getting out and when we landed we were stuck on the tarmac for an hour so our connecting flight was missed. The person at the Lufthansa desk left at EWR so there was no one to talk to about vouchers for our cancelled flight. Also I never received an email update about my upgrade request contrary to the email I received saying that I would get an update. I would not fly again on Lufthansa."

Pros: "flights were on time"
Cons: "food quality can be improved"

Cons: "Because my first flight took off late, my luggage didn't make it on this flight. It was not waiting for me at customs and I didn't get it until several days later."

Pros: "Friendly staff aND the economy seats aren't too cramped"

Pros: "Flight attendants very nice and efficient"
Cons: "Nothing"

Cons: "Smaller plain"

Pros: "I was upgraded after all the pressure from thehurrricane this was the icing on the cake"

Cons: "Cancelled"

Pros: "Really pampered."
Cons: "Baggage allowance was less."

Cons: "2 hour delay"

Pros: "Everyone at Lufthansa are very friendly so thank you everyone we love you"

Pros: "They were average in terms of comfort and crew. You can only get so conofortable in economy class and the crew did what they were expected to. I did feel that my empty meal tray was left on my table for quite some time though."
Cons: "We had no individual entertainment on the flight, only very old CRT screens hanging from the ceiling, circa 1995. They did show movies but the sound quality was poor and my headphone jack did not work so I had to share with my husband. They offered no explanation for this, since their website clearly promises individual screens for international flights. When asked, the FA simply said "this isn't our usual plane for these types of flights." However, we had the same issue when flying to Frankfurt with them, so the company seems to just be lying. The food can barely pass as food. Everything was ice cold except the main dinner entree, even the bread. The only vegetable available throughout our 8+ hour flight was shredded carrots absolutely swimming in mayonnaise. The boarding process was exceedingly slow and they would not allow use of cell phones for boarding passes, although their check in provides the attachments. This required probably 1/4 of those boarding to have to step aside to another line for a paper copy. Again, no apologies or explanations from the company. Overall, I wish I had shopped around a bit more and chosen another airline. International flying is supposed to be somewhat enjoyable, even in economy class. Instead, this was the longest 8+ hours of my life."

Cons: "Woman across the isle from me fell asleep and let her two toddlers run wild."

Cons: "The cabin got a little hot during the night and made it hard to be comfortable. Also, the seats lean pretty far back so I had little room in front of me when the person sitting in front of me leaned their seat all the way back."

Pros: "The crew was friendly and provided constant updates while the flight was delayed multiple times."
Cons: "It is not a good idea to serve dinner at 1am in the evening when people are falling asleep. It would have been a better idea to serve lunch vs dinner"

Pros: "Surprised by so many entertainment options!"

Pros: "Crew was attentive. Snack and beverage options were good."
Cons: "aisle seemed narrower. Got bumped several times as people walked by because there just wasn't much room."

Pros: "The staff on board had the same view on the "comfort" on board and told us, that even her husband tries to avoid Lufthansa if possible."
Cons: "Everything on board the economy class is on Ryanair level. It is nearly not possible for me (1,89 meters) to have a comfortable flight in these seats. We will try to avoid Lufthansa as often as possible in the future (I`ve had a senator level in earlier times and things changed massively!)"

Pros: "on time, many toilet rooms available. not too much noises from other passengers."
Cons: "Boarding system was quite chaotic and unclear. Food was horrible. Premium Economy Class seat was just similar to economy class. Sound system with provided earphones don't work well."

Pros: "Price was right. Aircraft was clean & maintained to high level. On time departure and arrival."

Pros: "On time. Smoothe boarding. No poor food. In general a pleasantly uneventful flight."
Cons: "I checked my one small siitcase which easily fitsin the overhead binas the ticket agent told me it was a full flight and thus required. My hand luggage was my handbag. The flight was actually 2/3 full with plenty of empty seats and empty bin space. Most passengers had 2pieves of hand luggage. So I had to wait for luggage at the end of the flight when I could have easily stored it overhead."

Pros: "I like to fly LH on the BOS to FRA route as they are the only carrier to fly this route nonstop. Usually the service is quite good. The crew is attentive, offers water or juice repeatedly, gives you a warm moist handcloth before the mealservice to clean your hands. Check-in in FRa can be tedious becaiuse of long lines."
Cons: "LH experienced several strikes in the last two years or so. Once I had to stay an extra day, this time I had to cut a family visit a day short. While they handled the rebooking in both cases quite efficiently, not everyone might have the flexibility to change days so easily. It is also disappointing when one has to give up on a planned activity to make it back home on time. Movie selection could be updated and I miss having an actual newspaper or magazine to read on the long flight. Will have to pack my own oin the future."

Pros: "Meal served was very good and refreshments were offered often. Good choice of movies and viewing options"
Cons: "Seats space is a bit crowded"

Pros: "Vissited my brother in law in Karlsruhe Germany wonderful trip to and from Frankfurt"

Pros: "Extremely roomy seats! So glad to have the room after a cramped flight from Europe!"

Pros: "Service"
Cons: "Nothing"

Pros: "very little"
Cons: "lousy food. poor movie selection. uncomfortable seats."

Pros: "Lufthansa is one of few airlines in Europe with pure class and excellent service. Even in economy!"

Pros: "Short flight"

Pros: "Overall, great flight. Great service, food was excellent, flight attendants were very competent and very polite."
Cons: "Liked everything."

Cons: "Spicy food"

Pros: "טייס מקצועי קדם טיסה נח ומסודר כולל אפליקציה לבורדינג"
Cons: "האוכל לא מציאה"

Cons: "Transfer gate is too far away"

Pros: "Very friendly crew"

Cons: "Check in at Bilbao took over an hour (and I was third in line when I arrived at the airport). Then weather and traffic control strikes caused the flight to leave 2 hours late, and I missed my connecting flight in Frankfurt - stuck there overnight. Lufthansa wasn't to blame for all of that, but it was a very negative travel experience."

Pros: "They did the best they could but my overall experience was poor. It seems when I fly with AA either I miss my connecting flight, the airplane is broken, we deplane then the flight gets canceled, I’m rebooked then that flight is delayed and then eventually cancelled."
Cons: "Need newer planes, better scheduling of flights, flight attendants seem tired or overwhelmed/worked/unhappy."

Pros: "Terrible"
Cons: "American isn’t my preferred airline for obvious reasons (delays, notoriously bad service, old planes, and a lack of amenities like WiFi and tv’s), but now I’ll never spend my money with them again. They took me off an already delayed flight after I’d already boarded to examine my smart bag. I know that lithium batteries can’t be taken in the underbelly of the plane and I knew my bag would likely be checked at the gate (why I removed the battery and left it at home in the first place). When they asked me if I had a lithium battery in my bag I said “no.” They then gate checked the bag and allowed me on the plane. After everyone had been boarded (half an hour after we’d been scheduled to take off) they then called my name out on the speaker. I had to then de-board the plane and re-explain to staff that there was no lithium battery in my bag. The staff didn’t believe me citing the infallible logic: “there are ports so there’s a battery.” I told them again and again that the battery had been removed and the charging ports—while there—were inert as they weren’t attached to the battery. STILL, I had to remove all of my clothes from the bag, and open every single compartment (of which there were many) for them to allow me to get back onto the plane. They were telling me that they might have to “rebook the flight” if my bag couldn’t get on. I don’t think I need to explain how agitated/terrified that made me."

Pros: "Very nice crew today! On time to depart and arrive."

Cons: "plane was very cold"

Cons: "WiFi entertainment not working"

Pros: "Left on time. Crew polite. Boarding and exiting done quickly and efficiently."
Cons: "Probably some of the most cramped seats I've been in. Very little legroom."

Cons: "Unable to play entertainment on my compatible device."

Cons: "Bush league kayak"

Pros: "The Crew was great. Very courteous and respectful."
Cons: "Better communication. Flight was delayed but passengers were not notified right away. We were notified after we were supposed to have boarded already."

Pros: "Upgraded to premium economy, nice seat, overall comfort."
Cons: "Leg rests for our seats didn’t work. Crew said ther was no fix for problem and left it at that. A bit disappointing. Fruit plate was disappointing, but pastry and yogurt was nice. Fruit wasn’t fresh."

Pros: "Smooth flight and crew was very good."
Cons: "Seat comfort"

Cons: "Your staff needs to utilize better communication. I scheduled the first flight of the day, and it was delayed. We were stuck on the tarmac for an hour without anyone telling us what was going on. We had to return to the gate to refuel and we left at the time we were suppose to arrive to Charlotte."

Pros: "The crew was very nice and friendly"
Cons: "There was a technical difficulty with the plane, which made a short delay in our flight."

Cons: "horrible food and poor service and attitude of cabin crew"

Cons: "Delay due to equipment failure, were not able to estimate delay"

Cons: "Broken entertainment control set seat 11 window."

Cons: "Delayed for almost an hour because of maintenance issues. Then had to wait over an hour to get our bags at the carousel. Mind you this is after arriving at midnight. Didn't leave the airport till after 1am!"

Pros: "Nothing"
Cons: "Couldn't take it due to delay, delay, cancel at RDU"

Pros: "Overall smooth. No delays. No major roadblocks."
Cons: "There was some type of leak above my seat that would periodically drip on me."

Pros: "We didn’t crash, so that’s a plus."
Cons: "Boarded early despite known mech issue. Delayed almost 2 hours. Hottest aircraft I’ve ever been on. All the passengers were sweating and complaining. Absolutely a terrible experience."

Pros: "Flight was as expected, Nothing to report."
Cons: "Seat was fine and of course when the person in from recliner it was no longer fun. And that was on premium economy."

Cons: "Flight delayed by 35 minutes"

Pros: "Wonderful flight. arrived 15 minutes early. crew pleasant."
Cons: "Nothing"

Cons: "No food. Just water Stopped to ask customer service about our gate and the girl was rude stating this is not a gate this is customer service. I asked again is gate correct which was right next to the customer service desk and she said over there"

Pros: "Best part left on time and arrived early. Many thanks. Good seat room in the older S80."
Cons: "Overhead bins very full. No entertainment but that's ok for flights under 4 hours."

Cons: "Pre-booked Special meals were not catered to. Could have appreciated more friendly crew."

Pros: "I cannot comment because the total journey was without food."
Cons: "The crew is so rude that I was asked to remove the meat and eat the remaining. Is there no value for Veg eaters in American Airlines."

Pros: "All was good!!"
Cons: "A bit warm which is unusual."

Pros: "Pretty average flight and experience overall. Food was as expected. Average flight attendants - no one really stood out, which is odd for an international flight."
Cons: "Premium economy seat didn't decline making this the most uncomfortable and unpremium experience I've had. Sore neck and back. Searching for media such as artist or movie worthless - yields no results, yet the album is included in the listings - I stumbled on it earlier in the flight and wanted to listen to it again. Same search experience on a flight three months ago."

Cons: "This was my first time flying First Class. Not only was my flight delayed but everything was changed last minute. My seats, layovers, EVERYTHING! I was better off paying for a regular seat. I'm a young African American and the stay treated me as if I didn't belong in First Class! Not to mention the last time I flew into LAX American Airline lost my luggage! I have proof to show! Absolutely ridiculous!"

Pros: "Used system wide upgrade to 1st class. Excellent service"
Cons: "bumpy ride"

Pros: "Quick flight, no pressure issues in flight."
Cons: "There were two delays."

Cons: "They run out of food in Business Class. Service was the same as in coach."

Pros: "short flight"

Pros: "The flight was very good. Boarding was good, shorter flight, smooth, landed and off we were."
Cons: "Seating still needs a little more padding for comfort. Delta airlines has a screen on every seat and you can see where you are and how far you have gone and so on. That would be nice. It was very difficult to hear what the pilot said when he spoke to say hello and whatever else he said. Entertainment? There wasn't any on this flight"

Cons: "Due to a flight being cancelled earlier in the day, flights for the rest of the day were over booked. Instead of getting bumped from flight to flight due to the earlier cancellation, I and 6 other passengers decided to drive."

Pros: "Flight staff was friendly"
Cons: "We were delayed 30-35 minutes due to a broken tray table, after we had already boarded."

Pros: "The sweet flight attendant on our flight was the only good thing about our experience."
Cons: "Flight of stairs to the shuttle and no working elevator"

Pros: "On time."
Cons: "My aisle had a couple of vets who were just doing the job. Missed several rows during a beverage service. Not bad but nothing special."

Pros: "Flight on time"
Cons: "Need better crew the lady serving the snacks looked moody."

Pros: "Got home safely (eventually)"
Cons: "Left 3.5 hours late. Promised a connection the following morning and a hotel. Arrived at SFO only to be told that they would not pay for the hotel (or make arrangements) as the delay was weather related (since when is trying to leave BEFORE a typhoon hits and being LATE a weather related issue). They gave me the option of after a 13 hour flight at 11:30pm walking over to find AA staff in another terminal to argue for payment. I was too tired. After 1 million miles on AA I will avoid them now."

Cons: "I ask many AA customer assistance this question no body help me understand. I buy a seat and a 70$ extra for a premium what does this seat offer , what am I paying 70 $ for"

Pros: "same as above"

Pros: "Almost 20 hours before regular flight time, received numerous texts from airline that flight will be delayed. Some were delays if 4,5 hours then changed to almost 8 hrs then back to 6 hours . Needless to say connection flight is messed up and no way of knowing what that might be until arriving at airport. Then more confusion, too almost an hour to get checked in. With connecting flight of 1.5 hours which is scary for international flight that requires going through custom then recheck luggage and TSA line again. The saving grace is captain speed up place on first leg of international flight so arrived airport 1 hour early, thus allowing enough time to connect."

Pros: "Friendly staff, clean plane, and comfortable seats"

Cons: "Flight was cancelled due to maintenance issues. I got home at 1 am instead of 10 pm."

Pros: "Frequent flight updates"
Cons: "Could not hear gate instructions when standing in hallway."

Cons: "The plane took off much later than it was supposed to, so we were already behind. Once we got onto the runway, the plane turned around and went back for three people who had missed the flight. I suppose if I had barely missed the flight, I would want the plane to turn around. However, those three people held up a plane that was completely full and had standby passengers. Through the entire flight, there was an issue with the seating and there was a man standing up at the front because he had nowhere to sit. It was one of the most bizarre flights I've ever taken... and I fly about 15-20 times a year."

Cons: "It was cancelled four hours before my flight."

Pros: "Good, was just tired..."
Cons: "Too cold..."

Cons: "Updated plane with new seat providing better leg room. Good inflight entertainment"

Cons: "Everything was good!"

Pros: "Business class amenities"
Cons: "Luggage drop off taking over 45 minutes (for Business Class) was not acceptable."

Cons: "Changed our reserved seating"

Pros: "Atención"
Cons: "Not more sugar snack"

Cons: "Flight crew did nothing ..... nothing!"

Pros: "Great crew!"

Cons: "Poor food selection,"

Cons: "Power at the seat was not working; bags took almost an hour to arrive at EWR"

Pros: "Great movie choices. Seats were ok. The flight crew were very nice and accommodating."
Cons: "I do not know why there is an extra check right before boarding, but my husband ended up leaving a bag on the table and since there is no orderly fashion and people are standing everywhere, we didn't notice. No one came after us to inform us we had left a bag. We had over $100 worth of souvenirs in it that are now just gone. Flight was delayed leaving and landing which meant we missed our connecting flight. Food was ok but nothing special. They only offer you snacks once."

Pros: "Not much."
Cons: "Most of crew had no concern for anyone. One of the worst flights on United in several years."

Pros: "It was all very good."

Pros: "It was a short flight, less than an hour, but the crew was great."

Pros: "Not much to like on United. The boarding was the best part as the staff were somewhat helpful."
Cons: "One nice flight attendant out of the five I interacted with. I'm flying United less and less because the service just sucks."

Cons: "The seats were really uncomfortable and the pull down table was really dirty. I didn't use it because it was dirty with miscellaneous substances."

Cons: "Gave me the wrong seats"

Pros: "There was plenty of space on the plane even tho it was completely full"

Pros: "It was what I expected, a long flight in economy. Nothing special -nothing terrible. Check in went smoothly."
Cons: "One restroom was inoperative, so there were long waits to use the restroom. For long flights, it would be nice if all restrooms were available."

Cons: "stewardess hardly asked what we need and feels like supplies are so limited when u ask for water its half and etc"

Pros: "Professional, Professional, Professional!!!!!"
Cons: "Absolutely nothing!!! Aircraft ready, clean, and even new!!! Left on time and arrived on time. Nothing negative here."

Pros: "The flight was great and so was the staff."

Pros: "Plenty of room in the seats"

Cons: "Flight attendants disappear after early dinner serving. They hid in the galley until breakfast service. For a 15 hr flight, this is unacceptable. They should be able to offer snacks and drinks during the flight."

Pros: "Pleasant crew and all around good experience. I had no problems with any of my flights."

Cons: "Narrower 777 seats noticiable when eating."

Pros: "Departure and arrival were on time."

Cons: "Crew n comfort"

Cons: "My flight was ten hours late and no accommodations were provided. 40% off tickets to hotels and no way to get to them."

Pros: "Good staff"
Cons: "Nonpersonal tv"

Pros: "It waz awesome"

Pros: "Smooth landing and plenty of cold water to drink. Movie choices are good."
Cons: "Toilets should be cleaned more often."

Pros: "Poor attitude by every united employee I ran into."

Pros: "Food and service we're excellent! New plane, very comfortable seating and easy to use entertainment system"

Cons: "The seats were not comfortable. The special meal requested was not good."

Pros: "It was an easy flight and smooth process. Boarded and departed on time which was great. Attendants at the gate were nice, flight attendants on the flight were nice and helpful."

Pros: "On time"
Cons: "See previous comments"

Pros: "Everything the city is beautiful"

Pros: "It was fine"

Cons: "United delayed the flight over for 2 hours with over 24 hours of flight time. The reason was one of the crew memeber called in sick. When we showed the flight, we were told the flight has to make another stop in San Francisco thus delaying the flight for amther 3 hours. If they know hat they are missing a crew member over 24 hours and cannot find a replacement, this is a serious problem with United. They must be running a very tight ship."

Pros: "We were ontime boarding ,taking off, and arriving at OKC. GREAT FLIGHT."
Cons: "WE DIDN'T NEED ENTERTAINMENT. FLIGHT WAS SHORT"

Cons: "Totally antiquated 747 aircraft which belongs to the museum. Still showed movies on the screens instead of individual monitors at the seat. No wifi and United app did not work. Terrible entertainment."

Pros: "Everything was great. First time using Kayak and first time on United."

Pros: "Everything was very painless from booking to flying! This was my first time flying United and I'm very impressed and excited to fly with them again in the future. I had an hour delay on departure that caused me to miss something but when I called united to move my return flight due to this they handled it great! Based on that alone I feel myself become a loyal United customer! How you handle mishaps means the world to someone like me!"

Pros: "After I boarded, the flight experience was fine for a 16 hour flight. Service was great and helpful, lacked wifi but the inflight entertainment kept me satisfied. All together was pleasant."
Cons: "This flight started out a little bumpy. When I got to the gate I purchased 2 bottles of water (INSIDE SECURITY RIGHT ACROSS FROM THE GATE) only to find out at the end of the jetway, like 100 steps from where I purchased them, I had to give them up. Who would of thought, why would a human want 2 bottles of water before boarding a 16 hour flight, weird right, so that was really frustrating and just a plain waist of money. Thanks UNITED..."

Pros: "the snack pack was a good value"
Cons: "arriving plane was late so we got into OKC late"

Cons: "Terrible airline ."

Pros: "crew members."
Cons: "got delay."

Pros: "Everything went smoothly."

Pros: "Positive crew made even requests for seat changes happy moments. Even got us there 10 minutes early,"

Pros: "Arrive on time at each gate"
Cons: "Needed more movies"

Read more about Japan Airlines
COVID-19 information

Safety measures for airlines flying from Hong Kong to Oklahoma City

Airlines flying from Hong Kong to Oklahoma City have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Hong Kong to Oklahoma City

Mandatory masks

Masks required on board, masks provided on flights from Hong Kong to Oklahoma City

Social distancing seating

Middle seats unavailable to book on flights from Hong Kong to Oklahoma City

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Hong Kong to Oklahoma City

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