The crew were unprofessional with a racist element. I was physically abused as well from one of the crew members
They forgot to serve food and the crew was very unfriendly. Never experienced such a bad KLM flight. Usually fly from Toronto. New York was different.
Over 1 Hr delay. No APU so no AC on ground. Plane was hot during boarding and then they closed the doors over 20 minutes before engine start so interior of plane was steamy hot and stuffy. Could have been helped by opening doors until ready to depart.
My flight was delayed by 6 hours then I missed BOTH of my connecting flights, I then had to stay in the AIRPORT at JFK because soooooo many people also suffered from missing flights and there was no hotels available. I would like to be compensated for this experience! I had to stay in the airport for over 16 hours!
Cabin crew were excellent, very proffesional, polite and friendly, in flight snack was underwhelming, a packet of cheese biscuits, im sure KLM could run to a sandwich!
Overall very positive. Boarding was quick and organized. Cabin was clean and seats were reasonably comfortable. Cabin crew was excellent and the meals provided were also of good quality
This fight left ahead of time which meant it arrived early which was great. Staff were very professional, but as with all these Short hop Flights the food was a disappointing snack There was no entertainment on this flight, but I did not expect any
Transfer at CDG to connecting KLM flight to Amsterdam was a NIGHTMARE. LONG WALKWAYS, NO MOVING WALKWAYS, POOR signage, Have to take a train & No staff visible to help navigate the maze. AVOID TRANSFER AT CDG AT ALL COST.
Seats were comfortable crew members support was very good but AVML ordered or selected by us needs a lot of improvement.
The IFE was quite old, but it worked fine and the content was good. The cabin crew were excellent and the food was as also very good
Seats! The eternal problem in economy. They are like stones!!
Everything is good except the seats are tightened no rooms for the legs,
The plane's pilots, including the captain himself, thanked me for the flight. I know it's just marketing, but it was really nice to see these people. It's a great idea. Airplane food is never "good," but the entire crew and flight organization were top-notch. I really liked Delta, and I think I've traveled all over the world, and that was something new for me. Maybe even the old planes, the B767, but next time I have a choice, Delta will be my first choice. Thank you, a satisfied passenger :)
It was a great experience. The only thing I would have changed was that the bathrooms were never cleaned and they got very dirty.
It was an OK flight with below mediocre service by their flight attendants
Wasted a lot of time trying to find the CDG lounge - it was not next to the connecting flight gate like the Air France staff said.
The only reason the overall rating wasn't "excellent" was due to problems in claiming luggage. The bags are delivered to the main area (Cinta 35) for domestic passengers, but to a DIFFERENT ROOM for international arrivees. After waiting 30 minutes, someone (who didn't appear to be from Air France or the airport) told us to go to another area. There we found our bags, which appeared to have been awaiting us for a while. We had to go through a bag check before leaving the airport. If we had been alerted to this possibility, or better yet, been to go directly to Cinta 34, we could have eliminated quite a bit of waiting.
I did not get my baggage at my final destination..poor coordination with connecting flights with partner airlines (Saudi airways). Also the food was very mediocre.
Not great , just ok . I expected better food but it did not deliver . Flight staff was ok . The guy at the drop off bag counter was the only saving grace in this whole trip . He was pleasant, friendly and very helpful . You couldn’t ask for a better assistance from him .
The first half from DC to Paris was very good and the staff were very helpful and humble BUT flight from Paris to Mumbai was sad. 1) it was packed. 2) no space on head compartment 3) crews were unresponsive to the calls 4) one crew member literally banged the bottle of water after giving me glass of water. A little water splashed on me and she was unapologetic 5) with so many hours of flight, little leg space should be taken care else don’t fill your airline till brim which affects your crew and they remove anger on us. 6) huge line for washrooms. 7) 2nd half journey was pathetic
The ground crew members at check in counter were courteous. The boarding was seamless. Flight departed as scheduled. Service on board was great
The seats seems abit small and the reclining is too much, the seat in front of me came back too much and made it uncomfortable for me.
IAH to Istanbul was outstanding across the board. The flight from Istanbul to Male was good, not great.
Good food and wine. Some of the Guy who are in charge to board Passengers on the plane couldn’t use the word “Please” to direct them drop their hand luggage to be loaded on Plane bcos he said the inside storage may not have enough room for all.
Four of my family members was settled in a different seats. I paid extra $200 dollars for 4 seats just to be all together, but they settled us on separated seats. After a lots of time they put us 2 and 2. My kids are 9 and 13 . How i can leave them alone???
Temperature in plane in both segments was warm. Otherwise, great experience
Love that they had a bassinet for our child during the flight. Thank you for that big time.
Delays and no explanations nor apologies. Last 4 times I flew Turkish the flight was significantly delayed. I will avoid this company in the future
On my flight the menus showed different food and different was available. I think that was a miscommunication maybe. Other than that flight was wonderful.
I’m unclear why I had to pay extra for assigned seats as Turkish airlines did not honor the seating. We were placed across the aisle from each other on TK 34, and were seated behind one another on TK 694. Because my name was misspelled on e-ticket (Klawiter, instead of Klawitter) I could not log onto website to get the connection gate number in Istanbul. The monitors in the airport were a jumbled mess 1/2 Arabic and 1/2 English.
Nice aircraft. Good crew. Delayed departure from Houston, but arrived on time in London. Main thing I don’t like about flying BA is having to transit through security in London Heathrow. A major pain!
Good service, food and comfort in World Traveller Plus. Entertainment was poor - no wifi on the way out and barely working on the way back. Not a great choice of entertainment on the seat back tv.
Much much better than my previous times on British Airways the food was spot-on and the service was really genuine and attentive
Super tight economy class. My knees were hitting the back of seat in front of me (I'm only 5'6"). My small backpack (sized according to their required dimensions) would not fit under the seat in front of me because there is a box (is that the life jacket?) in the way. Over all, extremely uncomfortable. I forgive the tasteless food, but the tight seating was torture
Even the carry-ons were not allowed and upon getting down, we had the wait for the longest time for the baggage to put on the jet aisle. We had a short connection which British Airways kept changing and made out entire experience poor. I would never fly BA again.
Horrible experience. They lost my luggage and still can’t find it. The plane ride was below average. Food also terrible compared to other airlines.
The team/crew were excellent. The USB ports were not working/broken, I tried multiple ports and also asked a staff member to check other ports on the flight, she confirmed they were not working!
It was good but my seat was terrible for a long trip, too small
Awful. Flight delayed and we missed our long flight to Rome. It has been a nightmare and we have still not arrived. It was NOT a weather delay, just poor planning by AA
There was an unfortunate 1 hour long wait where we had to sit still on the plane. While travelling with a 10 months old that is challenging and when I stood up to comfort my baby rocking her to sleep (in order to also not disturb other passengers) one of the crew told me to sit down as we were taking off immediately. Another 15 minutes went on before we took off so definitely very uncomfortable situation and I would also say a lack of empathy from that respective lady. I do understand rules on the plane, I have been travelling for the last 15 years, but rules can be adjusted when there is knowledge of delay departure.
