The good think is that it reaches on time . The crew staff is very good food is good to overall it a good exprenice to travel through this airline . I like it
Good crew, liked the food and service. Better aircraft interior.
Boarding was chaotic, lines weren't well controlled. Ground crew needs better training in being proactive, assertive, communicate better with tired passengers who have had to wait for 5hours in the very staid, and outdated Frankfort airport. Same problems with the headsets.
Overall good quality service as usual.
The flight was 1 1/2 hours delayed, but that was due to weather in Europe...
I travel in so many airline but lufthasen is very good airline i want to travel again
Exceptionally clean gate area and aircraft. Professional and friendly gate crew as well as flight crew. Well treated as a passenger. Genuine.
Houston Hobby & other airports (HOU) United States
Casablanca Mohamed V (CMN) Morocco
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