They tried to screw me over with my reservation from the beginning. No notifications of any changes to my flight or anything. Missed my initial flight going home. Paid another airline to catch my transfer flight and was denied the ability to board. Had to pay for a brand new ticket which I am currently going to dispute with my creditor. They are not American friendly at all. Felt targeted the entire time.
The staff was very pleasant.
Had an issue with our tickets tried calling kayak and no answer Air China was unable to resolve the issue either. Won’t be using either one again.
Good overall, was a short flight so not too picky about details.
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