Delta is great
The outbound crew was terrific. The flight itself was fine. We even arrived early.
Upon deplaning in Cancun, ALL passengers are put on a bus and driven far away from the terminals to an arrivals area. Those of us with connecting flights are royally f*cked at that point, especially if your connection is short, as mine was. The so-called shuttle to the departure terminals, which are entire kilometers away, was to arrive in like half an hour. HALF AN HOUR. Who has this time to spare?? The alternative to the shuttle is paying a taxi that charges a hefty fare--and God help you if you don't have cash. The departures terminal was swamped and only thru begging assistance and line cuts did I make my connection...and then only by the skin of my teeth. It was a complete nightmare.
Delta did a really good job as always. Cheaper, more comfortable, and a WAY better experience than Alaska Airlines.
Best international flight I have been on. Staff was very accommodating.
The wifi was not working, but we still had in flight entertainment.
we received business economy from IAD to FRA
we didnt receive business economy from FRA to IAD
Rude staff and poor connection management. Airport sucks.
Very hospitable. Really enjoyed the food. Got bumped up to Business class on both legs of the trip.
The boarding could have been better organized at Frankfurt. Was very scattered.
Requested for Hindu vegetarian meal by call and was informed we would receive on flight. Got on flight to find that Hindu vegetarian does not exist. Starved on both legs of flight. That is almost 24 hours. Plane should keep extras and customer service should give correct information.
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|Flights Arrive in||Pune Lohegaon|
|Flights Depart from||Houston Hobby & other airports|