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Pros: "Nothing"

Pros: "How easy everything was"
Cons: "The delay"

Pros: "Nothing"
Cons: "Everything. My booking confirmation was with United Airlines only to get to the airport to find that they had subcontracted the flight to a budget airline. Eurowings. The food very substandard. If you were on a basic ticket, you were only entitled to water and no food. So people are travelling on long haul flights without being offered anything as standard. Passengers on these tickets were not aware that they would not be served.any food which is probably unethical. They offer to sell you food if on a basic ticket"

Cons: "No screaming babies but that’s out of their hands ;)"

Pros: "Great job."

Pros: "Fantastic"
Cons: "Super"

Cons: "Short trip , WiFi was out but not an issue. Again I was so pleased not to have to climb narrow stairs to board. It was excellent and glad to be home. Maybe some peanuts."

Pros: "We had a wheel chair person and they made it very easy to drop off at the gate and get it at the destination gate. Also they drove us over to the baggage area due to many elevation changes required to reach this area."
Cons: "The obtaining of the boarding pass in Newark needed more people to help get the boarding pass. I like the option to use a machine if I want to generate a boarding pass but there were issues with the machines and not enough people to help alleviate the backup of people having to wait."

Pros: "If the food is offered free as part of the fare. The food is roughly $12.00 or whatever price. That should have been added to the fare we are paying for the flught."

Cons: "Significant delay-no weather issues, didn't make sense."

Cons: "No drink service And no free tv"

Pros: "Smooth boarding process."
Cons: "The WiFi wasn’t working."

Cons: "I was in business class and was terrible The airplane too old , so expensive for that? Can’t believe it..."

Pros: "Staff was on point!!! Awesome"
Cons: "Nothing"

Pros: "Service, food quality, profwssionalizem"
Cons: "Equipment. Very old. Seating inconvenient cand cramp."

Pros: "Great"
Cons: "Nothing"

Pros: "Ontime and excellent service. No complaints at all."

Pros: "The plane window seat"

Pros: "Nonstop"

Cons: "The sit isn't recliner"

Cons: "The seat table was badly stained andlooked like it hadn't been wiped in ages. The sack in front had garbage from previous passengers. It was also freezing cold. Food inedible"

Pros: "The two people that helped."
Cons: "That United had NO remorse for our inconvenience and offered NO compensations."

Pros: "Movie selection!"

Pros: "On time"

Pros: "..."
Cons: "Never happened"

Pros: "The landing was perfect"

Pros: "Fast loading and effect attendant"

Pros: "Staff were lovely"
Cons: "Food was Terrible, couldn't eat the veg option and the TVs kept freezing"

Cons: "The wi fi should be free of charge"

Cons: "Cancelled and rebooked on a different airline with a long layover."

Cons: "Very stressful experience at counter check in. Airline representative didn't know the difference between the expiry date of a visa and that of my passport.. he just ran away with the passport to check and didn't get convinced and it took him long to return, with me just waiting and knowing nothing about where he went. Only the passport needs to be valid for three months after returning from the trip. Not the visa. He should know that. I got my boarding pass at the end, and he didn't apologize for the inconvenience or anything."

Pros: "Dependable, fast, clean"

Cons: "Plane was not up to par with other current planes. Pricing was high for not having more leg space, TV's which should be a standard by now, and free liquor/wine on international flights! United is truly a disappointment and I may not be flying with them anymore if I had a choice"

Cons: "The inside of the plane felt 50 years old. Completely uncomfortable."

Cons: "Free wifi access"

Pros: "Punctuality"
Cons: "Ride was quite bumpy Couldn't get an aisle seat."

Pros: "United the worst.never again"

Pros: "Nothing"
Cons: "Everything"

Pros: "The plane had tvs on the back of each seat"

Pros: "I was able to bring on my musical instruments."
Cons: "Coach was very tight"

Cons: "My seat was changed right at the boarding! Even I just checked in on line the night before!"

Pros: "The staff on the plane was very nice. Good movie choices"
Cons: "There was mass chaos in Newark airport- the tea lines were out of control. I was at the airport super early. I had about 5 minutes to run to my gate. Unnecessary stress to travelers that day."

Cons: "all the attention"

Pros: "No issues. Quick and painless."

Pros: "Even though there was a delay. The trip was.Great."

Pros: "On time Smooth ride Actually slept"

Pros: "Tight seating funky food"

Pros: "NA"
Cons: "NA"

Pros: "Everything it's perfect"

Pros: "Onboard crew is willing to help."
Cons: "Everything. Starting at check-in upto flight conclusion, there is always a problem. Their business and first class product is far, far below global standards. Seats are broken, some of them are not cleaned properly etc. For an aircraft that is about 6 years old, it looks like 30."

Pros: "We had taken extra legroom seats and so the seating was comfortable."
Cons: "The audio system was very poor. Could not watch a single movie. On such long haul flights, the entertainment system needs to be proper."

Pros: "Nothing"
Cons: "Lines at check in counters were too long and there were less number of CSRs available. It took me 2 hours 30 minutes to check-in and get boarding passes. Same thing happened for the bag drop line and it took 1 hour 30 minutes"

Pros: "Good, yes"
Cons: "Thank you"

Pros: "Food"

Cons: "food and it reached 1:30 hrs earlier than the actual time"

Pros: "Excellent service. Thanks for providing superb service. I love to fly again."
Cons: "Nothing negative. It was excellent travel experience. I love you guys."

Cons: "Original flight got cancelled and reschedule 8 hours later in the day"

Cons: "Route map is not working and food was not great"

Pros: "Staff is good"

Pros: "Pricing seating and foid"
Cons: "Nothing"

Cons: "In flight service was bad. Long lay over at Mumbai for connecting flight to Hyderabad.Flight delays"

Pros: "Service was curtious and good"
Cons: "Food and wine"

Cons: "TV system was very bad."

Pros: "The flight time was only 13 hours from SFO to Delhi! With that I could overlook some minor issues. Crew was great."
Cons: "Food was ok though I have had worse airplane food in my time. The entertainment system needed a huge overhaul. Overall a great experience. I would do it again."

Pros: "Crew very competentant and attendants very courteous."
Cons: "Food a bit spicy!"

Cons: "Entertainment system doesn’t work. Headphone jack not working!!"

Cons: "Using the entertainment system was very cumbersome. For one thing, it did not work at the start and someone had to reset the system. Even after that, the system was very sluggish in responding to commands. The range of available selection was very limited."

Cons: "The seats were too small"

Pros: "Flight reached ahead of time.And being non-stop, it is very convenient"
Cons: "Equipment was old. The service was mediocre. Food was also pretty average."

Pros: "Direct flight and one less hour the pilots covered the distance . Crew was exlent!"
Cons: "Older flight The seats chosen seem to appear next to rest room than what the seat map showed. Crew helped me seat at different available seat."

Cons: "No compensation was offered"

Pros: "Satisfactory in every respect,"
Cons: "Nothing that I can think of."

Cons: "Staff needs to maintain bathroom cleanliness through the whole flight. Entertainment system is ancient and painfully slow. 2 sets of headphones did not work. Finally they gave me a headset from business class which worked. food was a disappointment. Staff was nice to me but rude to many others. One announced - "don't you understand English! Sit down""

Cons: "Wishing it wasn’t so long"

Cons: "Tray table was dirty"

Cons: "While boarding no loud announcement.They were announcing 27 and plus row numbers stand in two lines.and further this line is converted in one line. They didn't announced for less than 27 row.so all were just standing in confused state."

Pros: "Staff is great and far better than Emirates"
Cons: "Food is horrible especially their vegetarian meals and vegetarian sandwich."

Pros: "Everything else was very good."
Cons: "delay in boarding."

Cons: "Movie selection was terrible especially since it was such a long flight"

Pros: "The entertainment was pretty good. Megar selection, but good quaility. The flight was on time. The leg room was pretty good and the seats reclined back far."
Cons: "-food was poor: too spicy, stale bread. Breakfast was also stale. -the flight attendant ignored my call button request, even cancelled it twice before coming over. Then rolled his eyes at my request for a pillow. -They fumigated the cabin. I'm not kidding. They popped these aerosol canisters and walked around the cabin. I have no idea why. The flight was from NYC to London Heathrow. This was unpleasant to say the least. -since it's a cheap airline, the clientele was as to be expected. Some guy jumped in the lavatory in front of me after I waited 20 mins. The boarding process was like the line for the lifeboats on the titanic. -they played some traditional Indian music during landing. I understand it's AirIndia, but if I wanted music playing I'd have put it on myself. It seemed intrusive and strange. -they "misplaced" our luggage. It didn't come out of the carousel. Bags claim said it's "somewhere in the airport". Myself and about 30 people waited 40 mins for them to find our bags. At least they didn't go with the connecting flight to India? -we deplaned on the tarmac and took buses to the terminal. Once there, AirIndia staff asked us to produce our bording passes again. One women said she threw hers away, since we were already off the plane. They yelled at her saying it made "it" easier for them to process. I have no idea why they needed to see them once we were at our destination."

Cons: "Tv didnt work, staff didnt help with it at all."

Pros: "Nothing"
Cons: "Clogged toilets dirty floors shabby seats broken chairs awful customer service"

Pros: "Lounge, Boarding, Food, Crew Members"
Cons: "Entertainment"

Cons: "Food was not good . Entertainment system didn't work for the entire 14 hr flight journey"

Pros: "Check-in and boarding were smooth."
Cons: "Food was tasteless bordering on horrible. Only hunger made us eat it. The plane was old. The seats were worn out. Domestic flights have better seats than these seats."

Pros: "Flt was on time. It was enjoyable.."
Cons: "Lost my sleep !!!"

Pros: "Direct Flight reached on schedule"
Cons: "Some of entertainment systems were not functioning"

Pros: "The window seat"
Cons: "Bathroom a mess"

Cons: "Reached destination late by 13 hours."

Cons: "Limited collection of Hindi and English movies. In particular, not many new releases were available. Other international flights have much better collections of movies"

Cons: "it was nice trip, the flight was on time with good service."

Pros: "Travelling in Air India was good"
Cons: "No goodies for kids which could have been better."

Pros: "Everything"

Pros: "Rest if average but expected with Air India"
Cons: "Strangely Air India was not aware we were travelling with our 5 years kids so we had first raw exit seats ! Of course we had to move from there and got finally separarated. At the checking, they told us "you have not informed us you travelled with kids !". A huge food box is given with almost nothing inside. I am ok with no food given but please make sure you do not waste and pollute for no reason"

Cons: "The screen from the front row was loose and fell on my leg which was painful. I felt I was treated as if it were my fault!"

Pros: "Helpful crew and the food was alright."
Cons: "Cracked seats, faulty entertainment systems, broken USB slots, the flight was not cleaned after the previous trip. There was crumbs of biscuits inside the headphone pouch. Another passenger had broken headphones. The touch screen rarely worked and rebooted 2-3 times during the flight. Very old aircraft. I was transported back to the 90s."

Cons: "Boarding was a bit disprganized"

Pros: "On time, good food."

Pros: "Never going on an American airline again!"