Find cheap flights from Illinois to Fiji

Pros: "Crew could have been less rude"

Pros: "The crew was very polite and very helpful. Boarding process was smooth and easy, however, the Singapore airport has security checks at every gate prior to boarding. This meant that after clearing this security process at the gate, bathrooms were not available until after boarding the flight and drinking water stations were not easily found in the secure boarding area. The aircraft was comfortable, menus were distributed early so that meal options could be made with full information in advance. The food was good and made available at routine intervals."
Cons: "On a 14 hour flight, staying well hydrated is very critical and difficult. It would have been nice for the crew to make more frequent trips through the cabin to offer just water refills to keep passengers hydrated and reduce plastic cup usage."

Cons: "Boarding was delayed for 25 min and was no information for that. Otherwise everything was good"

Pros: "The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat."

Pros: "Great seating"
Cons: "Free internet in long flights"

Pros: "Crew , amenities and food"
Cons: "None"

Pros: "Amazing services and foods"
Cons: "The business class seat was great"

Pros: "Flight attendants were very friendly, professional and helpful"

Pros: "The crew was very helpful and courteous."
Cons: "The flight was delayed and I decreased my time in Singapore"

Pros: "crew were very friendly and helpful. flight was one of the best i’ve had"
Cons: "boarding at sydney was very confusing"

Pros: "Arrived on time."
Cons: "Was a B Grade effort by the crew. They were there to get their pay check & no more....very disappointing."

Pros: "I like everything in Singapore airlines"
Cons: "Nothing"

Pros: "Everything. New plane amazing food on a two hour flight Great new entertainment system on the seat back."
Cons: "A little more leg room."

Pros: "Handset to control screen didn’t work. Airline reimbursed me with $75 voucher for inflight duty-free shop."

Pros: "Food, service"

Pros: "Good air line. Threat you well, enough food very good service."

Pros: "Excellent"

Pros: "Entertainment"
Cons: "Way too cold"

Pros: "I will only use Singapore Air for anywhere they fly. They really care about their passangers, 2 checked bags 1 carryon no charge, no airline does that. They constantly feed u & alcoholic beverages all at no extra charge. Flight attendants always have a smile on their flight. In flight entertainment was great, touch screen and remote controller. They supply earbuds, socks, toothbrush and paste."
Cons: "Absolutely no complaints"

Pros: "Finally, I could go to my final destination as planned by transmitted to Korean Air flights."
Cons: "My first flight of JetBlue from Olandor to New York was delayed that leading to my connecting flights to my destination were missed. Now, my suitcases have been missed, too."

Pros: "Flight crew great"

Pros: "Very good service"
Cons: "Very poor entertainment. Upgrade options at the transfer desk not very clear and the staff present there not courteous"

Cons: "We were not provided vegetarian food on two legs of journey although we had earlier informed the airlines."

Pros: "Great entertainment system for a short haul fl flight"
Cons: "Terrible food"

Cons: "leg space"

Pros: "business seats were excellent"
Cons: "all was good"

Pros: "The food is very good in economy. Large screen tv gor movies and games."
Cons: "all was good, nothing bad"

Pros: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Cons: "Not much. This airline is up there with the best."

Pros: "Food was ok"
Cons: "Entertainment system are old age and poor quality TFT screen"

Cons: "This flight is on an old plane. The entertainment system was dated and the seats didn't recline properly. Food wasn't very good and they offered a very limited selection considering it is a 7-hour flight. Not worth doing Singapore Airlines business class for this leg."

Pros: "Great they are now flying Canberra to Singapore. Judging by our full flight it is very popular also!"

Pros: "The A380 is an amazing plane. The flight was smooth and the engine sounds were fairly low."
Cons: "Waiting on line to check in was more than a half hour although there were probably only 10 people ahead of me. Got a hard time on the weight of my carry-on being more than 7kg although I had to point out that my ticket allowed me two bags that were 23kg each - I had nothing to check. Eventually, when I pointed out that I could wear enough of the clothes from the carry on, they agreed to let me take it on. On board, the service was cold, bland and infrequent. The entertainment system lost sound perhaps 20 minutes into the flight."

Pros: "Overall experience"
Cons: "Could have had a better selection of movies"

Cons: "I purchased this ticket without realizing that the law stipulated 6-month validity remaining on one's US passport to enter singapore. The Singapore Airways website does not state this anywhere, and it was not until I arrived at the airport that I was informed that I wouldn't be able to check in, but nor could I refund or transfer the ticket. The booker should be obliged, when one enters the passport information upon purchasing the ticket, to make note if the passport expiration time is not valid for the flight. Spent $600+ on the flight, and the customer service person I spoke to from the airport was very abrasive and not interested in helping me figure out an alternative."

Pros: "Crew service"
Cons: "Very old entertainment system. Poor screen visibility. Cramped"

Pros: "Everything great personnel"

Pros: "Helpful staff and a comfortable trip. A plus all the way around"

Pros: "I ordered a Indian vegeterian meal. It was very good. I feel bad about all the playin cups, and garbage that gets wasted. Please recycle everything."
Cons: "The plane was very cold. A lot of movies were offered but I couldn't find anything I wanted to watch."

Pros: "All went great"
Cons: "I liked all - end to end excellent service"

Pros: "Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail."

Pros: "SQ always has top quality service and that came through today."

Pros: "The aircraft was clean, new, spacious and quiet. The bathrooms were regularly maintained. The food quality, selection and quantity was excellent for the economy class. Even the serving utensils were solid metal and had a very high quality feel to it. Having an endless supply of mid flight snacks was also appreciatd I always like the warm wet towels, which were offered at take off and landing. The entertainment choices were endless, but because it had USB and regular power, I was able to work on my laptop and listen to my podcasts on phone without worrying about running out of battery."
Cons: "The crew lacked its usual pep and cheer. For some reason they seemed very introverted and tired. First time on Singapore Airline that I noticed. The amenities kit was a bit on the cheap side. Also, only the supplied two prong headphones could be used with the entertainment system, I would have preferred an option to use my high end ones -- this was the main reason I chose to just work and listen to my own music/podcasts instead of watching a movie. We boarded and disembarked through the business sections and the aisles were too narrow. The announcements were hard to hear and the temperature was set too low for half of the flight (to kept fluctuating requiring constant adjustment of blanket/jacket). Having said that will keep flying them."

Pros: "Hard to find lounge for bclass users"

Pros: "Reasonable price"
Cons: "Missed flight for medical reasons with 9 month old son, attempted to use remaining onward flight to Europe and return through Swiss which was refused! Most unreasonable, cheating me of my payment. I have since sought legal advice and contacted travel agent regarding, seems case law from several instances in my support. I had to pay thousands for new flight Austrian Air. Swiss thieved my money and I dont mind saying so. Unfair and unfair conduct. I am saving this letter for twitter to tell my friends of my disgust. I will be happy if this is sorted refunded immediately. A copy of these details and medical letter already provided to Jithendra from flight network (online travel agent)."

Pros: "The comfortable with pillow & blanket given... Crews are friendly & approachable."
Cons: "The food is average taste... a bit salty :("

Pros: "The flight attendants are professional, attentive, efficient. One suggestion, they didn't know to offer a nauseous passenger ginger ale. I let them know to give her some and she was very grateful. Also too much food! It's so much better than any other airline but very abundant and I feel bad when I only eat a small portion of the items on each tray. Otherwise great crew, plane, boarding, etc."

Pros: "The wonderfully kind and friendly air hosts and hostesses"
Cons: "Nothing"

Pros: "Punctuality"
Cons: "Food wise can be improved. But for flight meat from ecomnomy class; it's considered good enough."

Pros: "Great service, great experience."
Cons: "I liked it all."

Cons: "It was great. . .We thought a 16 hr flight would be gruling, but it was not at all!! Comfortable seats with plenty of room and lots of bathrooms. The flight attendants were awesome"

Pros: "I liked sleeping for 10 hrs & arriving in AKL ready to roll!"
Cons: "I paid for seats, but there is no record of my purchase at NZ air."

Cons: "Terrible service and all around outcome. Would not fly Air New Zealand again"

Pros: "Sat in business class pods. Best flights we’ve ever taken !"
Cons: "Nothing"

Pros: "Good quick flight"
Cons: "N/A"

Pros: "Air NZ sent my mom away when she arrived to board the plane because she could not hear well. This resulted in a 68 year old women spending the night at Heathrow. No apologies, no upgrades, nothing. Air New Zealand is a heartless discount airline. Terrible experience. Avoid."
Cons: "Air NZ sent my mom away when she arrived to board the plane because she could not hear well. This resulted in a 68 year old women spending the night at Heathrow. No apologies, no upgrades, nothing. Air New Zealand is a heartless discount airline. Terrible experience. Avoid."

Pros: "Premium economy is the way to go. So much more comfortable."
Cons: "This flight was close to perfect. Boarding process at the gate was a bit hectic, but manageable."

Pros: "Airline is pretty good"
Cons: "I had a horrible experience booking with Kayak because normally I should be allowed two bags to check in but I was only allowed one because I booked through kayak."

Cons: "Had to pay for most movies. They need to bring around water more often and actually offer it to window seats rather than handing a glass to the aisle and walking off."

Pros: "Wellington airport is the most accessible and relaxed I’ve used, and the Air New Zealand Check-in process was the easiest I’ve used so far."

Cons: "After scanning boarding passes at gate, flight crew required us to show them again at the plane door. We had already stowed our phones, as I think others had. Minor issue but caused what seemed like an unnecessary backup at the cabin door. Our other domestic Air New Zealand flight didn't require it."

Cons: "Auckland to Chicago was fine. Chicago to Minnesota was horrible. The departure plane showed up late due to weather which is understandable. Once the plane showed up we waited for over 4 hours for a pilots to show up. Our flight could have bee managed much better, poor job by United!"

Pros: "Quick and easy"

Pros: "I liked that there was food available and that they offered complimentary snacks and drinks. Some of the crew members were nice and offered good service. I liked that they offered some type of entertainment and free wifi."
Cons: "I didn't like that some of the crew members were not very nice. I also disliked that some of the crew members drove the food/beverage cart violently through the isles and saw as one of the crew members rammed into another person's leg, to only say "oh sorry" and kept on going. This same crew member missed picking up the trash from an entire row and was throwing trash on the floor. She was more interested in caring for a baby on board (not sure if it was her daughter or family member) than the rest of the passengers. I also didn't like the seats were so close to each other, the person in front of me almost hit my face when he reclined his seat all the way back. There wasn't much room to breath let alone stretch."

Pros: "food and crew service"
Cons: "Business class Seats are uncomfortable, cushion is not that soft, sides are narrow and too tall, hard square arm rest on the right, drink tray is behind your shoulder, hard to fasten seat belt. Ride was very rough in both directions. Not worth the price paid."

Pros: "Pinot noir"
Cons: "No temp control, a little stuffy"

Pros: "All round excellent - great service, food et al."

Pros: "Inflight service and all round experience with Air New Zealand was excellent"
Cons: "Aircraft cabin way too hot on both jouneys"

Pros: "The crew was super courteous and nice."
Cons: "Nice newer aircraft and the crew goes out of their way to make you feel comfortable."

Cons: "Not clear that I wouldn't be able to check a bag for my return flight. I flew to New Zealand with a large bag and then when I went to check in for my return flight they told me I couldn't check it to bring it back and my only option was to cargo it, which was not helpful being that the cargo was out of the airport and I needed to catch my flight. I was luckily able to check it on a separate flight my boyfriend was going on. But I would have either have had to leave my bag or miss my flight if he hadn't been there. It should have been more apparent that I wouldn't have been able to check it on the way back. It makes no sense to be able to bring a bag to New Zealand and not bring it back. That was very frustrating and overall I was very disappointed with this experience."

Pros: "I love the entertainment system. The airline attendants uniforms are very colourful."

Pros: "It was a very pleasant surprise to receive an upgrade at the boarding gate to a Skycouch. While I was too tall to make use of it my wife was able to use two thirds of it and get a good sleep. The flight attendants were excellent, friendly, warm attentive presenting the very best of Kiwi hospitality."
Cons: "Nothing - everything was a shining example as to why Air New Zealand continues to be rated so highly."

Pros: "Solid friendly n professional flight crew."
Cons: "When checking in we asked about an exit row seat. The NZ official claimed the flight was full n nothing available. Once on the 2/3 full plane, 9 of the 12 exit row seats were empty. Bottom line was she was lazy and unprofessional in simply Lieing."

Pros: "The flight was pretty much a plain regional hopper. I got upgraded to first but honestly it didn't feel like a significantly different experience besides legroom"
Cons: "Flights was 2.5 hours late due to weather which was the biggest downer."

Pros: "Everything. A modern comfortable plane. It's embarrassing for airlines from America because they pale in comparison. I would gladly pay $100 more and fly in style IN COACH! Can't wait for the return flight."
Cons: "I am vegetarian so should request veg option meals"

Pros: "Clean modern plane, on-time, nice Regional lounge"

Cons: "Bathroom did not work, food was not so tasty"

Pros: "The crew were friendly."
Cons: "I was charged $120 for baggage to fly 3 hours from NZ to Australia, when there was no mention of it when I purchased and no indication of these fees in the booking info."

Pros: "Will never book though BYOJet again."

Pros: "The crew was great and the Hawaiian fruit drinks were a great introduction to Hawaii."
Cons: "The check in, the baggage drop off and pickup were very confusing and it made it a little stressful having to change flights. Boarding passes are also difficult to obtain through other airlines."

Cons: "Crew forgot to serve us our meal."

Pros: "Crew was friendly"
Cons: "Plane was old. Seats were old and stained. Multiple monitors did not work so no entertainment."

Cons: "I selected two bags on kayak but when I checked in at Air New Zealand they said I just had tickets. Was forced to pay the full price for the baggage."

Pros: "The crew were always smiling and helpful. We were allocated the SkyCouch seat which was pretty nice"

Cons: "Air New Zealand needs to manage double door boarding a little differently - a ticket checker needs to be at the split point - to streams of passengers trying to find their seat in opposite directions just doesn't work."

Cons: "Issue with baggage, i.e. no indication of what was included in the ticket and no way to pre-pay for luggage (at what I already considered an exorbitant rate of 60$ per piece) so ended up having to pay120$ each for 2 checked bags at the airport!"

Pros: "Entertainment options"
Cons: "The fact that our booking through Kayak did not record we had booked luggage. We KNOW we had booked luggage. Air NZ wanted to charge us $160 each bag. Eventually BYOJet got us through to Virgin who allowed us to buy luggage for $25 per bag. Thank you Virgin for your wonderful assistance 1 1/2 hours before departure. Virgin's standard ticket has 23kg luggage included. What is the problem with a ticket bought online through agents such as BYOJet and Kayak?"

Pros: "On time, great customer service, the in flight entertainment is amazing! Even the food tastes good! Seats were comfortable, toilets and plane were clean, all around amazing."
Cons: "Nothing, it was perfect."

Pros: "The crew and plane was tops"
Cons: "It is very long, but that is no reflection on you."

Pros: "The service was very nice. The food was good. The entertainment choices were good as well."
Cons: "The seating was to crowded, you could tell that an extra seat was added in the middle section. What was once three seats was now four. Very disapointing. A deal breaker for long flights."

Cons: "Bulkhead seating terrible for long haul flight"

Pros: "Seats, blankets, entertainment system and service was solid. Food was also good, not great, but included in fair which is nice. Cabin Crew were a delight."
Cons: "I needed to receive a boarding pass in person, could not receive a digital one before arriving at LAX."

Pros: "Fun and plentiful entertainment. Great comfort."

Pros: "Good Service"
Cons: "I payed $50.00 USD on a seat so I would have a bigger seat. However, when I got into the plane, the lady that was going to be seating next to me asked me if I could change my seat with her husband; which was a regular seat. In order to avoid an awkward 12 hour flight, I agreed to change my bigger seat for a smaller seat. I felt disappointment that Air New Zealand separates parties and leaves room for uncomfortable situations. I really did not know what to do in this scenario, I paid for that seat but was in a way forced to give it a away without any refund in order to avoid 12 hours seating with some stranger's wife."

Pros: "I was on flight nz10 from Auckland to hawaii 3/28th. Loved the crew, they got us on board quickly and we would have taken off on time but had to wait for 2 people showing up late. Anyway, it was a redeye so people slept for most of it and I watched movies and drank wine. The airplane was clean and bathroom were as well. It was a full flight so a little cramped."

Cons: "Using a 777 meant longer check in time and was much longer arrival time and baggage collection. Meant I was stuck in Auckland traffic because of the extra time"

Pros: "Very friendly and frequent service while in-flight. It was great having my own monitor built into the seat to watch available movies or tv shows I wanted to for the duration of the flight. Flight attendants would walk the aisles every two hours and offer water to everyone. I had never flown Air New Zealand before, but now it's one of my top airlines."
Cons: "The only complaint would be that there was no in-flight wifi available onboard."

Cons: "I got upgraded to business :)"

Pros: "Snack ordering system Good service (picked up passenger's eye glasses when person was sleeping)"

Pros: "Great entertainment"

Pros: "On time, nice crew, clean aircraft."
Cons: "Check-in agt at bag drop was a sour puss. She could've been a bit nicer."

Pros: "A plane I could sleep on...very comfortable!"

Pros: "Great crew!"

Pros: "Crew was so helpful"
Cons: "Food ...special ordered food didnt make it in any flight. And quality of food needs bit improvement"

Pros: "The crew was amazing, and the bula plus seats are worth the money."
Cons: "The entertainment on board is very dated and doesn’t have that much to choose from."

Pros: "Plane was nice, seats were very comfortable and staff were very friendly and attentive."
Cons: "Boarding was chaotic"

Pros: "Nothing"
Cons: "Seats are uncomfortable. Service was not very kind on either of our Fiji air flights. I honestly will avoid flying with Fiji air in the future—much better airlines to choose from."

Pros: "The aircraft is very new and comfortable! The boarding is orderly and well managed"
Cons: "Free wifi onboard!"

Pros: "The people were great! And it was a smooth ride."
Cons: "The seats are very uncomfortable. I could not get comfortable and my tailbone just ached. I tried sitting on a pillow, but that did not help. And the cabin was too cold for me."

Cons: "350 pound passenger placed next to us in window seat. Passenger took over 1/3 of my wife's seat. Flight was full, no effort made by crew to correct situation."

Pros: "The crew had a good attitude for the flight."
Cons: "Felt like this being a 8 hour flight there would be some entertainment on the plane , just radio. Also there was no food options from what I saw available either."

Cons: "On time departure"

Pros: "Good price but not too good services"
Cons: "Better service management to avoid delay flight. Invest in better quality seats for passengers plus better entertainment value to increase more passenger"

Pros: "Very friendly crew..."
Cons: "Seats uncomfortable....oh well!"

Pros: "Efficient crew and boarding."
Cons: "Hard to see movies overhead due to brightness of cabin."

Pros: "I liked the complimententary pillows and blankets."
Cons: "The crew was not friendly at all. I had to ask for snacks from the crew in the back of the plane. The seats were not comfortable and the entertainment was dated and old."

Pros: "Very nice crew and stylish pillows"
Cons: "Food was bland"

Pros: "was good service and food was nice"

Pros: "Good flight"
Cons: "Food"

Pros: "Comfort was decent."
Cons: "Late due to crew."

Pros: "The crew were very friendly and professional. Economy seats were slightly better than most, but the configuration of the 2 seats was good 2 of us to have our own area. Food was good."
Cons: "Boarding was hectic and unorganized, but functional. Movies/TV shows were limited compared to other airlines. I am taller so seating in any economy seat is cramped at best."

Cons: "I arrived in transit from another flight, no representation to make check in. I needed to wait for gate to open before I could check in. then there was no time for the airline to recover my Bag. Do no us this airline in transit"

Pros: "My flight to Los Angeles was great comfortable seats and the food was very good"
Cons: "Unfortunately my flight from Los Angeles to Christchurch was cancelled the plane had a mishap on the runway colliding with another plain so was booked on an Air New Zealand flight back to Auckland the following night it was good of Fiji air to put me up in the Crowne Plaza near airport lovely hotel"

Pros: "Friendly people nice plane"

Pros: "Fantastic crew on board. Great service. Food left a bit to be desired. Entertainment a bit dated but great value for money & extremely punctual"

Cons: "Had a good flight comfortable seat and the food was quite good smooth running everything on time"

Pros: "Had an extra seat to strech out."

Pros: "Service was so perfect especially on board,staff are friendly and very helpful"
Cons: "When we get to Fiji entrance was so hot ,no air conditioner staff are so slow and only one staff serve ,people has to wait for long time ,don’t mind waiting but was so hot to wait for long especially with kids"

Cons: "your poor crew, i think you could have one more crew member on that Sunday flight as it was full and so many people where ringing tor crew for more drinks,I was so sorry for them."

Cons: "sitting in a plane at Sydney airport for three hours waiting for a part,for the plane was not much fun.But we still got to Apia that day,or maybe late but before 12 midnight was a very long day."

Pros: "Pleasant staff with meals and private films included."
Cons: "The space between seats is exceptionally small. It was cramped without even enough room to bend over and pick something up off the floor."

Pros: "Staff very good, food and beverage service was delayed or postponed due to turbulence but staff made up for it when service resumed."
Cons: "Entertainment movies not very many new releases."

Pros: "movies and tv were cool"
Cons: "Fiji Gold is too sweet, Fiji bitters is much better"

Pros: "Services"
Cons: "Delay flights"

Pros: "Staff and food were great, the flight was also very smooth. I would definitely still fly with Fiji airways, I think the delay just made everything seems worse."
Cons: "We were delayed over 3 hours. The intercom didn't work very well and the entertainment system was pretty much out of order. Also one of the toilet doors wouldn't lock."

Cons: "Small tight seating and horrible food."

Pros: "Perfect trip. Accommodated my low sodium diet. Professional, efficient and friendly."

Pros: "Foods"
Cons: "Poor communications between crews and passengers"

Pros: "All good small"
Cons: "Small space"

Pros: "Comfort of "quiet zone" seating which was an extra $149 per person."
Cons: "Check in clerk and Manager were not very helpful. Check in was a nightmare with no organization for preferred flyers. Boarding was also disorganized and chaotic."

Cons: "The gate agent was extremely rude and asked to see our passports. She insisted our carry on be checked in. My son is disabled and requires an isle chair. The gate staff did not allow time for him to get to his seat before letting the rest of the passengers board and the staff assisting him were very upset as were the passengers who were wondering what was taking so long to get to their seats."

Pros: "Was fine could have served more water/juice/soft drinks but overall was good"

Pros: "On time. Good people."
Cons: "Business class seat could be better"

Pros: "entertainment"
Cons: "lumbar support of seats and headroom"

Pros: "Happy crew with genuine Fiji Hospitality"
Cons: "Food was basic Limited choices on IFE"

Pros: "Professional and friendly crew. My 8th international flight in business class with 3 different airlines and Fiji Airways crew beat them hands down. Loved the Fiji Chicken curry."
Cons: "Angled seats Limited choice on IFE"

Cons: "Seats are not comfortable"

Pros: "Covered by headline"

Pros: "Everything was great! Can't wait to go"

Pros: "Everything. Would choose again. Thanks so much."

Pros: "On time and great crew"

Cons: "Is not the airline fault. Is thanksgiving weekend. The boarding was extremely slow because So many wheelchairs, . The weather and Chicago airport doesn’t help neither. The capitan take a time to go out and explain what we had to expect. That was a plus. Still for us is our #1 choice"

Pros: "Everything was normal, except ...."
Cons: "Takeoff was delayed twice for a total of 40 minutes late."

Pros: "That I was FINALLY able to get to my destination after a THREE AND HALF HOUR DELAY. Mechanical malfunctions, Get crew unable to find the pilots once the mechanical malfunction was corrected, sitting on the plane for an hour waiting for some "guy" to be located who went missing who was responsible for our weight to certified for flight. I didn't like anything."
Cons: "Everything."

Pros: "My plane was downgraded to a smaller and the weight restricted. I was unable to get on my flight at the designated time so now currently sitting in another plane 2 hours later and still haven’t left for my destination GRK. This is the worst I’ve been treated since flying with American Airlines."
Cons: "If I was able to get on my original flight without downgrading and weight restriction issues. I am highly inconvenienced by American Airlines"

Pros: "Good leg room. Seems to have improved."
Cons: "Additional food options would be good."

Pros: "The flight attendants were very friendly and the food was delicious"
Cons: "more drink choices like ginger ale"

Pros: "Nothing, the flight was cancelled and we missed our friends 70th birthday celebration."
Cons: "Staff at the ticket counter were curt, rude, and patronizing. They were ill equipped to deal with the situation."

Cons: "The booking process. Went through a third party (ka$@k) and at the last minute was transferred to a cheap aggregator I had never heard of. Needless to say customer service was a joke. Plain fraud."

Pros: "The flight and cabin crews handled an equipment problem and consequent delay, and information about it, very well."

Cons: "I find seats a bit narrow"

Cons: "Flight was delayed by 2 hours, Captain came on PA after boarding that it was technical. Gate agent were not good at giving updates prior to boarding"

Pros: "Crew really helpful and efficient super fast boarding"

Pros: "Crew was very nice."
Cons: "WiFi was not gogo; entertainment system didn’t work - no audio. They rebooted it multiple times but it would not work. No compensation was offered and the entertainment in the app did not work either."

Cons: "no air jets. told it was an old plane with no air jets. Very uncomfortable flight for 7.5 hours."

Cons: "Least comfortable flight I've ever been on. It is hard to mess up the boarding process so that was okay, but the seats were cramped and awful. there was no crew around to offer water or anything. No snacks or anything to do for a 5 hour flight. long lines for the bathroom. Luckily I brought a tablet, but having no room whatsoever to move and never even seeing a flight attendant that i could ask for water made for a miserable flight."

Cons: "I lost my connection flight to Denver in Miami because of the delay luggage"

Cons: "Even on a big ole B777 you better upgrade to bigger seats"

Pros: "Smooth flight"
Cons: "Nothing"

Pros: "Didn’t care about passengers comfort. Never turned on the AC."

Pros: "I appreciated that they were interested in the general welfare of the whole craft in the midst of storms."
Cons: "The long delays, the cancellation near midnight, the long lines to what I thought was going to be some type of reimbursement for all the inconvenience at now having to find lodging for the evening, spend an entire day back at the airport, and transport myself from the NEW airport they made available for me from the original airport I had chosen. Absolutely NO compensation or reimbursement due to "weather." While I understand they can't control the weather, this is literally one of the greatest elements in their company. They should have provisions FOR it. Running out of airlines I could trust and rely on, and thought American would deliver. But No, not even this one. Extremely disappointed and staying away from AA."

Pros: "Basic flight. Super uncomfortable seats. Older plane. Cramped. Pilot was great. Flight smooth."
Cons: "Got there safe!"

Cons: "Nothing was wrong."

Pros: "Smootm and in early."
Cons: "Not knowing no gratis drinks were served."

Pros: "The inflight wifi and entertainment was ok"
Cons: "Inconsistent gate staff. Happened twice to. Me in the recent trip where a multi flight journey the first leg my luggage was fine to get in board, the second flight it was tagged as too big. I've seen massive pieces of luggage go through no problem and then a random person is stopped to have their bags checked in."

Pros: "Loved how nice all the staff was to us ! Super friendly and accommodating."
Cons: "All Airplanes have tiny seats, and first class is just too expensive for retired people to buy......."

Cons: "Our flight was delayed and I missed my connecting flight, causing me to be much further delayed coming home. Spent all today miserably tired at work. I also sat in front of a very obnoxious man who was very loud and no body was telling him anything about video chatting on his speaker phone during take off."

Pros: "The people that worked the airline were very nice. The flight was quick and no turbulence."
Cons: "I didn’t like that my flight was delayed twice."

Pros: "Left on time arrived on time. Also, luggage got to the carrousel quickly."
Cons: "Nothing it was a short flight and the plane was mostly empty."

Cons: "3rd flight in two weeks suck sitting next to a morbidly obese person. They should be forced to purchase two seats."

Pros: "Boarding and flight was on time."
Cons: "Nothing."

Pros: "Boarding on time and arrived to my destination on time."
Cons: "none"

Pros: "Pilot was able to land on a very rough weather!!!"

Pros: "Plane was cleaner than most. Not freezing cold like almost all other flights"
Cons: "Paid for upgrade that wasn't great. Next class down was just as good. AWFUL FOOD!! Worst I have ever had. HATE the new seat design. Cant lean against the window because of the gap. My purse fell through the gap onto the floor behind my seat. Had to ask the person behind me 3 times to please hand it back to me. The armrest doesnt go up which helps at times getting in and out. It is a large uncomfortable impediment. The remotes were all over the place, down in the seat, on the floor. No one could find the plug in for the headphones. It is in the most ridiculous place!"

Pros: "I liked the touch screen entertainment."
Cons: "I am understanding during a flight delay- that's not in the crew's control. But when an employee swears up and down that there is NO chance our bags won't arrive with us and then is WRONG, that is bullshit. Also, I'm a 5'6 woman, and even I had knee pain from the tiny leg room. Imagine how my 6'2 partner felt."

Pros: "Flight attendants were courteous and hardworking. Made sure all passengers were taken care of."

Pros: "There was surprisingly a great amount of legroom"

Pros: "movie."
Cons: "a little loud in the cabin."

Pros: "Direct flight was good, food was good, entertainment was good. Boarding was quick and handled well."
Cons: "Upset it was an American Airlines flight and that wasn't communicated clearly, went to wrong terminal when departing!"

Cons: "They closed the counter too early , missed flight Did mot accommodate although I was there 50 minites prior to the flight"

Pros: "The food on the flight from Rome to Chicago was solid and the flight crew was pretty good. The inflight entertainment was average."
Cons: "Our ticket that was booked with British airways was changed to American."

Cons: "Overnight stay due to missed flight with no luggage or medication."

Cons: "Paid for extra legroom, got a seat that didn't recline :("

Pros: "No excuse on a night flight does the temperature to be 80 plus degrees on the plane."
Cons: "The plastic seats and extreme temperature was brutal. They shut the AC off of down somehow."

Cons: "The Live TV entertainment froze so many times when trying to watch either CNN or CNBC. Finally gave up on it. The Touch Screen responsiveness could be much better. However; once a movie was selected, watching it was an excellent experience. The Leg room was not the best either, but I blame myself on this in that I almost waited till the last minute to buy my self a ticket."

Cons: "My flight was actually processed under American Airlines. Oddly, the confirmation email stated it was Finnair."

Pros: "Movies"

Pros: "Nothing."
Cons: "I hated that my flight got delayed for over an hour and I was not informed of this delay. I had people waiting at the airport to pick me up so it would've been beneficial for me to know of the delay."

Cons: "Terrible transit to terminal in LAX with shuttle and stairs"

Pros: "Did reschedule our flight before we left which was helpful -Group 4 but at least we could get home."
Cons: "Paid for seats closer to front to get off for connecting flight. Waste of money as flight was delayed 90 minutes trying to fix the water system which the slow response maintenance crew never fixed. Ended up using Sani-wipes and had no coffee - seemed ok for a relatively short flight and half full plane. 90 minutes to make the decision to just go on resulting in many rescheduled flights."