Find cheap flights from Illinois to Nantes

Pros: Flight canceled without notification

Pros: Trip was ok
Cons: The flight was delayed 1 hour

Cons: Given we left at 7:15 am, I would’ve liked some food options instead of biscuits and peanuts

Pros: I had heard about limited food options during covid flights but everything was tasty and generous. I always appreciate it when my initial flight books my check-in to my final stop and gives me all my boarding passes at once and Delta did just that. They were also really good at communicating updates like changes to the gate.
Cons: People should just be prepared to be asked more questions than usual. It can definitely make you feel nervous but just remember that the new covid restrictions are stressful for flight staff just as much as they are stressful for you. Be cooperative and honest and you shouldn't have any problems.

Pros: Kosher snacks! Thank you. Screens and outlets at every seat. Safe, controlled Covid protocols including de-boarding. Excellent!

Pros: Delta flight took extra precaution to keep all passengers safe before during and after the flight. They communicate effectively during the flight. I will be flying Delta again and again.
Cons: The trip was great

Pros: The crew very professional. My flight was on time.

Cons: We arrived around 39 minutes early and the whole process was very smooth

Pros: Super friendly and helpful with connections.
Cons: The music on the plane was a bit much. Lol

Pros: Flight was on time and crew helped find a place for my violin. Even though I was early to the gate, they also helped me update my seat before the new flight crew arrived.

Pros: Crew was friendly, seats really comfortable!
Cons: Headphones sold for $ 2. Headphones preferably free

Pros: Crew was attentive and accommodating.
Cons: Gates switched 3 times and all bags had to be checked because of a small aging plane.

Pros: Calm and safe, just like I like it.

Pros: Short lines
Cons: Seating arrangements

Cons: The carrots were hard and the bread was cold.

Pros: Comfortable plane due to few passengers
Cons: 7 hour delay after flight postponed.

Cons: I would ask that the gate does not share in detail reason for delay in seat assignment is related to getting a family sitting together when the basic rules should apply unilaterally.

Pros: Got to my destination without any issues
Cons: Seats/seating area are too small, and I'm not a big person.

Pros: The flight was on time, the crew was pleasant and looked like they enjoyed working in the air.
Cons: Our second time on a 787 Dreamliner across the Atlantic as about the same as the the first. The seat pitch is very tight so when a passenger reclines into the next row the seatback nearly touches your face. The Dreamliner seats seem to be very hard and it's difficult to get comfortable.

Cons: No AC for an hour before takeoff - very uncomfortable. Audio for tv did not work.

Cons: Flight was delayed a bit due to a couple passenger booking/misc issues. 1st class didn’t get gate bevfood service. Oven was busted so my meal wasn’t available. Entertainment console had all channels functional except — not really an issue I just really wanted to have ESPN playing in the background

Pros: Son got wings, so was happy.
Cons: No entertainment.

Cons: Seat assignment for me and my traveling companion was done at gate. We had to sit in 2 different rows.

Pros: Crew was nice and welcoming
Cons: Well, if our plane had been leaving on time it would've been superb.

Cons: Notify the delay quickly

Pros: Helpful
Cons: More print media to read on

Pros: Crew was great.
Cons: Couldn’t hear/understand the pilot

Pros: Flight attendant in first class was amazing.

Pros: The boarding was fast and very well handled.

Cons: My flight from Chicago was two hours late and that's why I missed the flight from Atlanta to Buenos Aires. No one helped and did not know that the flight was delayed and I had to find a place to sleep. I'm not satisfied with the experience and I have not yet arrived in Argentina because of the whole

Pros: There was a bit of a mixup in boarding the plane but otherwise the flight was good. There was no entertainment system on this short flight. The flight attendants were very pleasant & efficient. They only served snacks on this short flight but were very good at ensuring everyone had at least one or more beverages. The premium seats were very comfortable .

Pros: Short flight
Cons: Flight attendant was not willing to go above and beyond as he stated he would. My husband asked for a coke and the flight attendant told him he could only get water.

Pros: Snacks, cleanliness and crew
Cons: N/A

Pros: It was a normal flight as well expected.

Pros: I was with my friend
Cons: Delayed 12+ hours

Pros: We had a 2 1/2 delay due to mechanical issues but the crews, flight and ground, did a great job. Thanks.

Pros: Staff were friendly and boarding was and getting off was easy because flight was super empty. Timeliness was appreciated too.
Cons: Seats don't recline far enough.

Pros: I was given a complimentary upgrade.

Cons: It takes time and worries to find the air train and Aeroflot registration.

Pros: My flight was great. Boarding was easy and the seats were comfortable.

Pros: I needed to run real fast to the connection flight and gladly got there on time.

Pros: The service was amazing , the staff was honestly friendly and nice

Pros: Great service, nice agent friendly

Cons: I was unable to fly at all due to a spelling error on my ticket. The airline refused to alter the ticket. Worst experience of my life, ruined my Christmas

Pros: Very nice flight and attentive staff. Enjoyed the view of NYC as we flew up the East River, then looped over Nassau County to approach LGA.
Cons: The male flight attendant who handed out the complimentary drinks and snacks acted a bit strangely. I was very thirsty, and I asked him if I could keep the rest of the can of soda. He neither said yes nor no, but rather completely ignored what I said and just poured my drink and moved on. I was a mildly annoyed, but figured maybe it was policy and he was shy and didn't want to debate the matter. When he took care of the older couple behind us, however, things got really strange. He asked them whether they wanted pretzels or peanuts, but they misheard him and asked for a ginger ale. I happened to know that he did have ginger ale, since my wife had just gotten one, but rather than just pouring the old folks a drink, he repeated himself. "Peanuts or pretzels?" They misheard again and asked him whether he had a diet ginger ale. Again, rather than just pour them the drink, he repeated himself. "Peanuts or pretzels?" This went round and round a few more times -- like a poorly designed computer UI that refuses to accept anything except the correct input -- before the old couple finally figured out the disconnect and picked their snacks before their drinks. Very weird.

Cons: Layover

Pros: Short flight
Cons: Too cold Not friendly boarding agent

Pros: N/A
Cons: 2.5 hour delay for no apparent reason at first (supposed mechanical issues with plane) and then waited on plane at gate for a missing pilot who never got picked up from his airport and got stuck in Chicago traffic trying to get to O'Hare. Eventually had to take pilot from another flight before leaving at 8:45 when flight was scheduled for 6:00am.

Cons: Had a death in the family and no one would help me get back home

Pros: Very good food. Crew is nice and helpful
Cons: Business seats and in general the plane is just too old and not high standard. No screens even in business class

Cons: I got overcharged for a bag $230 Dollars, both planes were delayed, the supervisor Danny at Ohare was horrible, will never use Lufthansa ever again!

Cons: Entertainment unit was very slow and not even possible to operate properly. I had to ask for resetting it several times.

Pros: Amazing service and food
Cons: They charged me $60 for checking one bag in for this international flight

Pros: Entertainment
Cons: Boarding process and food

Pros: Very helpful and accommodating

Pros: Crew is phenomenal! Food was good. Comfortable overall

Pros: Crew were amazing not stingy with the drinks. Boarding was easy and smooth
Cons: Would prefer flying with partner United though. Think they offered a better service on board

Pros: My luggage never arrived in Munich

Pros: On time, clean plane, good service.
Cons: Lack of seating at departure gate, costumer agent at gate was rude about standing early for boarding (see first comment). Food was not my style my wife enjoyed it.

Cons: The plane was kept at a ridiculous hot temperature the whole flight. There were no air vents above your head and it was god awful uncomfortable for 9 hrs. On our return flight they lost all of our luggage from our whole group of people traveling together. 8 bags lost in total.

Pros: The service and crew was amazing! We splurged on Business class and it was worth it! I was impressed with their efficiency at every point: checking in, boarding, and in-flight service.
Cons: Sleeping overnight the cabin got a bit warm which made it a bit uncomfortable. I’ve never had that problem on a flight before.

Cons: There was a very unruly child on the flight. The attendants did their best to deal with him but it was quite chaotic for a long flught

Cons: I waa not allowed to bring my carryon bag and was told either I pay 100.00 or leave it there. Totally unprofessional and sounded like a scam.

Pros: Big airplane:)
Cons: I like Lufthansa but but I was on standby this is stressful this I don’t like. Over book I’m sorry but service awesome

Pros: I like Lufthansa, I feel safe with them. Crew was nice, flight Chicago- Frankfurt very comftarble.
Cons: My daughters tv didn’t worked it was 8 hours flight, food- beef had not eatable pieces of meat with vains only- we had choice of beef and pasta only no chicken.

Pros: Nothing
Cons: The plane was expected to land at FRa an hour early Andy they couldn’t wait five minutes for us after a three hour delayed flight. Every other flight was delayed on average 30minutes. When we arrived whoever was running the jet bridge took 15 minutes to get it out to our jet, essentially causing us to miss our flight right then. And then the staff had the audacity to tell us we had to hike back ten minutes to wait in an hour long line to rebook. When they could have done it at their gate just as easily. Simply awful service For paying first/business class

Pros: The entertainment was wonderful the staff was nice.
Cons: CONSTANT ANXIETY!! Our flight to Chicago was delayed. By 2 hours. This normally is not a big deal but it caused us to miss our connecting flight from Munich to Bremen. Then our new flight with a later time to Bremen was cancelled 20 minutes prior to boarding with no more flights to this area. The service center helped us redirect another flight to Hamburg, Germany. We had to fly to Vienna and then to Hamburg. We made it to Vienna after a 40 minute delay however, this delay caused us to miss our connecting flight once again. We were placed on an early flight the next morning to Hamburg which was an easy flight. When we got to luggage in Hamburg we noticed our luggage was missing. Supposably still in Munich. We then missed this flight and missed out on valuable time with friends who live in Germany.

Pros: The seats were spacious. I loved the options for viewing, klistening, etc on the tablets attached to the seat in front of me. Great service from the flight attendants. Lots of food service & drinks. Thankful for sitting close to first class.
Cons: I would have preferred an aisle seat. Difficult to get out of the rows without everyone having to get up.

Pros: Clean aircraft, quite and smooth flight, lots of entertainment options.
Cons: I was never made aware of what food and drink options there were. I was asleep for the main meal and it would've been nice if they left a snack for me when I woke up.

Pros: Service
Cons: Tight space

Pros: It is comfortable. Some of the crew are very nice and friendly!
Cons: The food is not tasty, and some of the crew are not nice!

Pros: Service, etc was great
Cons: There was so little leg room on the transatlantic fight that I could not even cross my legs in front of me. And I am a petite woman. My poor husband (thin and tall) could barely fit in his seat

Pros: Service was great, meal was fantastic, seats were very comfortable, and the assortment of things they provided for entertainment were fantastic.

Pros: I liked the entertainment options, beverage service, and leg room.
Cons: I paid to reserve an upgraded seat. I specifically asked for a window seat and even have a confirmation email saying that I got a window seat (27 A). However, when I checked in, I was assigned a middle seat and the representatives at the ticket counter tried to tell me that was my preference. They tilde me to take it up with customer relations. If I pay $100 for a particular seat, I should get that seat!

Pros: Boarding efficient. Chicago counter very friendly and helpful
Cons: Some flight attendants friendly and helpful, others not so much Don't change your mind about an item or next time attendant will ignore you. If the customer speaks English, do not assume they don't understand German - so please treat your passengers well. Food was not good, have had better on Lufthansa

Pros: Missed the connection
Cons: Felt helpless and frustrated.

Pros: The crew was spectacular. They had 20 crew members.
Cons: Our luggage did not arrive at our final destination of Madrid. It was awful. Also, after many passengers, including us, had fallen asleep, they woke us to put our seat backs up so the people behind us could put their tray tables down.

Pros: The attention to service. We traveled with an infant and Lufthansa staff was more helpful and attentive than any other airline we've filed with our infant in the past.
Cons: Nothing

Pros: Attentive crew. Smooth flight!
Cons: All good

Pros: All good
Cons: No bad

Cons: S7 asked for additional "fees" to cover flight expenses. They have charged extra for carry on luggage of 2,000 roubles. It was mentioned that it was international flight but they have refused to honor those rules. I have used the same bag on other airlines and did not have any problems.

Pros: Every crew Member show care and respect
Cons: I Did Not have Any unpleasant experiențe after 9 years coming back to Cluj

Pros: The flight wasn't full. I was given a window seat with an empty seat next to it. I was able to move around and relax. There were lots of movies to choose from. The food was decent for a flight.

Cons: Delayed flight. Offered free direct tv to everyone but then came back on and said the "button" to select free tv wasn't working so never mind

Pros: entertainment and food was good
Cons: My wifes luggage was lost, no followup at all from Lufthansa (main) or in Seville which was our destination. We had to call to find out any information. Once the bag was found and delivered to Seville, Lufthansa personnel again did not tell us nor would they deliver the bag to our hotel as the driver had already left. We then had to wait another day to have the bag delivered to Granada. Terrible customer service, the bag was missing for four days causing us to spend time shopping for clothes rather than experiencing the city.

Pros: Twenty minutes early on arrival
Cons: Not necessarily a problem for others but very back of plane left no room to recline.

Pros: Entertainment selection was good
Cons: Seating comfort was *horrible*! Looks like they've made the seats more cramped, especially when the seats recline

Pros: Lufthansa is one of the best in the world at transatlantic flights. There was extra room in business so they relocated me to a spot where I could have a bit more extra space. The food was wonderful. The service was wonderful. The flight left on time and arrived early. The seat was comfy. Really nice flight.
Cons: Um, have to think. They could find a better ice cream? They should have turned on the outlets earlier so I could recharge my phone?

Pros: Pre-bording with children and nice entertainment selection of movies, tv shows and music.
Cons: rhe FA was saying that they have either pasta or chicken and they had beef, when asked what kind of pasta he said how would I know.

Pros: Liked the flight from Frankfurt to Chicago better when it comes to food and drinks. It was spaced out better and we were offered more drinks. It was very nice to have a seat changed when checking in at the airport without any problems or telling me to ask once on board.
Cons: Seats not comfortable.

Pros: Aircraft crew and operations were excellent.
Cons: My original itinerary was booked with Airfare.com with a 93 minute layover at ORD, subsequently abbreviated to 40 minutes. Despite my repeated requests, neither Airfare.com nor United nor Lufthansa were willing to adjust my consequent itinerary to correct that conspicuous deficiency. Instead, both United and Lufthansa representatives repeatedly assured me that the 40 minute connection would present no problem; and Airfare.com tried to extract a 33% premium on its original sale to make any such adjustment. As it turned out, my apprehensions were realized when boarding and tarmac delays at SFO consumed the entire layover, and a subsequent gate delay at ORD frustrated the commendable efforts of the flight crew to facilitate the de-boarding of passengers with close connections. Contrary to United and Lufthansa's explicit reassurances, the long run halfway down one concourse and all the way back up a second left me four minutes short of the gate closure. You guys need to get your act together. If either airline chooses to finance its operations by selling tickets to an "aggregator", such a business practice should not relieve the airline of its obligation to provide reliable service to its ultimate customer, the flyer. I am currently working to identify an appropriate regulatory agency to whom to report this cynical misrepresentation of services and the patently corrupt business model upon which it is based.

Pros: Loved business class and the lounge areas. Flight attendants were amazing.
Cons: My luggage is mia(possibly munich). Have no clothes, no gifts to bring my family, and not questions answered the where and when ill get my luggage

Pros: Great service and relaxing flight
Cons: Nothing

Cons: Nobody gave us information about 3 months passport expiration rule. So as we we were at the counter we found out. Lufthansa service at airport could not find next flight out for next day or 2 days out. So my daughter and i spent additioanally 3800$ for booking another flight 5 days later

Pros: The choice of entertainment was wide ranged.
Cons: It was a big plane, and I was sitting at the back. When they started to serve drinks and our meal, both times it took way over half an hour for them to get to us after they started to serve.

Pros: I loved the food for the flight and the service, it's always a pleasure to travel with Lufthansa. Awesome entertaining opportunities.
Cons: Nothing really

Cons: I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for.

Pros: I liked how generous they were with food and drinks
Cons: Free WiFi could have made the flight a lot better

Pros: Staff were professional and polite.
Cons: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Pros: Flight arrived on time
Cons: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Pros: Good amount of space on the plane, lots of movies to watch, good food and drink.

Pros: The crew was pleasant
Cons: Baggage checkin & flight boarding was slow & disorganized.

Cons: I congratulate the KLM crew!

Pros: Crew was great, very responsive and hospitable!
Cons: more lunch choices, especially choices without dairy products.

Cons: Staff rude and short

Pros: Nice staff and no delay
Cons: Instead of crisps maybe a bit of cheese or crackers

Pros: Good beverage service.
Cons: Over an hour delayj for departure.

Pros: Crew was very engaging and service was good.
Cons: My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage.

Cons: They left my bag off the plane. Ridiculous.

Cons: This was just a short commuter flight from Lyon to Amsterdam for connection.

Cons: The plane was very hot

Pros: Nothing
Cons: They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this.

Pros: Crew was fantastic.
Cons: This was the most narrow airplane seat I’ve ever experienced. So uncomfortable.

Pros: Quick flight

Pros: Good food, friendly service
Cons: More trash pickup; only one round of beverage service

Pros: Good
Cons: Nothing

Pros: We got to Amsterdam on time
Cons: 1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty

Cons: Not enough leg room

Pros: Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good.
Cons: I would have to dream something up.

Pros: Nice people and good service
Cons: Not much

Pros: Short flight and being able to escape from drunk belligerent Passenger on previous flight
Cons: Nothing

Pros: Flight crew very nice
Cons: Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door

Pros: Crew was excellent -kind nice and very attentive
Cons: Entertainment went out mid flight. Had to be reset off 30 mins but cam back up

Pros: Comfort was better than on the previous Dash-8. Food was OK.
Cons: Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in.

Pros: kLM staff was great.

Pros: Arrived early!
Cons: Boarding seemed disorganized.

Pros: The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area).
Cons: Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything.

Pros: Crew
Cons: N/a

Pros: Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”).
Cons: About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course).

Pros: Entertainment
Cons: Food and one bathroom out of service makes an awful flight

Pros: Overall everything was ok.
Cons: Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir.

Pros: I got some rest
Cons: unable to charge my phone or watch movies

Pros: On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!

Cons: Food

Pros: Bording was good and general flight ok
Cons: This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth.

Cons: Crowded seating, wake-up for breakfast service two hours before arrival

Pros: Just great crew.
Cons: Not comfortable at all and will not book KLM again.

Pros: Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate.
Cons: The amount of extras you have to click no to while checking in online.

Pros: The food and the punctuality
Cons: The technology in interteiment is not touch screen

Pros: The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction

Pros: Flight was delayed for three hours and was a very stressful flight
Cons: Flight was not on time and got to destination very very late pier management of aircrafts

Cons: Two hours delay in the start.

Pros: Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight.
Cons: Nothing!

Pros: Eveything is well arranged
Cons: Nothing

Cons: That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster.

Cons: One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment.

Pros: The crew is nice
Cons: No respect of distancing the seats ; all the seats were occupied. No wifi

Cons: Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.

Pros: Great and friendly crew
Cons: In-flight system had some problems and seats seemed a bit uncomfortable

Pros: The crew was great
Cons: 1-2 +cms leg space

Cons: Advertised October Pink products but did not have them for breast cancer support

Pros: Entertainment system
Cons: Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers.

Pros: The crew was terrific.

Pros: Amazing crew and on time flight
Cons: None

Pros: Flight was on time.
Cons: In flight complimentary food and drink service could have been better.

Cons: CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure.

Pros: Entertainment system failed repeatedly.
Cons: Entertainment system failed repeatedly.

Cons: Plane is old and entertainment facilities are no longer appropriate

Pros: crew was great, seats were comfortable
Cons: departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine

Pros: I really liked my seat, but it was one of the only ones that didn't have a USB port.
Cons: See above. Overall, very nice experience.

Cons: The flight delayed for 2xhours from Paris to Cincinnati

Pros: Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment.

Pros: Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience.

Cons: The fligh Washington delay more than a hour

Pros: The crew were polite and friendly
Cons: Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude.

Pros: Staff was so helpful and attentive to our needs.Providing service with a smile.

Pros: Great service

Pros: That I was able to sleep a bit on the flight - and that we gained an hour.
Cons: It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in.

Pros: Friendly crew, good meal and entertainment
Cons: Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full.

Pros: Food and wine was very good. Music selection was excellent.
Cons: Not enough leg room.

Cons: Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)

Pros: If the flight would have leave in time we would receive our luggage in time

Pros: Food was Fantastic, Air France the Best on Air.

Cons: Crew not only lacked sensibility to understand the purpose of an emotional support dog but kept harassing me about the dog being tied to my seat. At some point a flight attendant even tried to touch my dog, invading my personal space. When the dog rightfully acted defensive trying to protect me, the crew member started threatening me that he would have the dog sent to cargo, the last thing a person with an emotional support pet wants to hear. Extreme lack of professionalism.

Pros: Yelling, cheering and literally rolling in the aisle made for a really annoying flight
Cons: Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check.

Cons: Took very long from landing/ arrival until baggage could be collected. Priority luggage came out last!

Pros: Plus seat was good. On board crew was nice.
Cons: Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it.

Pros: The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent.

Pros: Plenty of seat space
Cons: In flight entertainment and call button was broken ... crew never passes to ask if you’d like water.

Pros: Charmingly nice crew and involving captain
Cons: the delay of the flight, the drinks we had to pay in the lounge, some poeple got a 25$ compensation coupon and we didn’t. The connecting time was about 1 hour and the luggage was not put on the plane to beirut

Cons: The room between seats is unbearable.

Pros: What’s not to like!

Pros: The crew was good and very good pilot's
Cons: No leg room between seats

Pros: Short & easy flight
Cons: All ok

Pros: Efficient on and off Staff polite and helpful

Pros: The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies.
Cons: Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing.

Pros: General air of professionalism is reassuring
Cons: Food, crew appear rushed

Pros: All of the crew were friendly and the flight was on time.
Cons: No problems

Pros: The time of the flight was great as well as the arrival time and subsequent connections to Paris. Enjoyed the rather full line of in flight beverages!
Cons: Leaving late seemingly without reason from Paris - chaotic boarding line in Paris with difficult to hear PA. Seats were ok'ish but than again, it's a 45 minute flight. The sandwich was gross and I'm somewhat known as a person who eats everything!

Cons: The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination.

Pros: Chicako Párizs szuper , udvarias személyzet pontos érkezés.
Cons: .

Cons: We were rebooked, which understandably happens for any number of reasons. However, we were not informed or asked about our preference until our luggage was checked through! The staff especially in Chicago where we began this awful experience couldn't care less about our situation. Then AIr France lost our luggage and provided no help in locating them. We had to rely on folks who had friends working in Zagreb Airport to locate them. Air France is incompetent, insensitive and unprofessional. If you have an important trip avoid Air France - they treat you like captives not customers.

Pros: The food was good, the staff was very friendly and very nice,
Cons: The seat configuration in economy is unacceptable, the leg room is terrible and overall a very uncomfortable flight of more than 7 hours

Pros: I like that they still feed you and provide alcohol for free, even on a 40 min flight (unlike BA).
Cons: At one point during the flight I took a video out of my window with my camera, a member of the cabin crew barked at me in French. In bewilderment I asked her in English to repeat herself and she sarcastically repeated what she had said, in French, I asked for her to speak in English (which she had done to me previously on this Paris to London flight) yet again she scolded me in French. I was left absolutely none the wiser and it left a bad taste in my mouth.

Cons: Late...delayed from algiers

Pros: The plane was really clean and they had lots of overhead storage.
Cons: It was too crowded and cramped and UNCOMFORTABLE and there was a REALLY LOUD kid that would not shut up and nothing was done about it.

Cons: On time take off would be nice

Cons: The Terminal in Chicago had no open amenities and overcrowded.

Pros: The plane is amazing and the crew was very nice and helpful
Cons: Everything was all good.

Cons: We didn’t even have a pilot, had to call and find one because our pilot that was scheduled “forgot to call in sick”. We were already delayed by 4 hrs so this made it delayed by an hour more!

Pros: Glad we made it back.
Cons: Flight could have been on time. Attendants in the airline could have communicated much better to give update on delay, but they did not give any information despite several times getting up to ask questions at the main check-in. Many of the passengers were very discouraged. Plane left nearly 2 hours late due to an unclear maintenance issue, paperwork and also no fuel put in the plane until all passengers we on board.

Cons: Change your fist class cabin. If we’re paying that much for a 4 hour flight we should be in a better cabin. The flight from Lax to O’Hare was great but the plane coming back is old and ragged

Pros: Fell asleep
Cons: Nothing

Pros: I like the ability to watch movies
Cons: The cabin was hot... air didn’t blow well... the crew was abrasive and rude. I asked simple questions and got long explanations for no reason

Pros: Crew was excellent especially the first class attendant very attentive and always checking on you
Cons: The food needs to be back to normal for first class and also baggage is very slow almost over 30 min wait

Pros: The aircraft was very clean, neat and well maintained. The crew was friendly. Process of checked-in luggage was seamless and straightforward.
Cons: I found the istructions on some restricted items to be confusing and contradictory between instructions at the airport, the AA website and the TSA website. The agent at the counter was well-informed, though, and it all ended up going well.

Pros: Great crew
Cons: Nothing

Pros: Everything was how should be
Cons: I like how you are now.

Pros: The fact that no one sat next to me believe me it was not a my choice there was just not a body to put in the seat
Cons: The staff was not friendly or say hello or goodbye

Cons: None of the USB outlets were working in isle 7 A-C

Cons: More comfortable seats you can sleep in

Cons: Leave a seat empty in the middle could be good for social distancing

Pros: Roomy, comfy seats. Thanks for the snack and bottle water provided during covid
Cons: Nothing really

Pros: The crew was fine, friendly enough, although I was incredibly disappointed that they didn't force people to wear their masks as they boarded. They also didn't enforce masks over noses--rendering masks useless.
Cons: The flight was completely full. And people weren't wearing masks as they boarded, and the flight attendants did nothing about that. Also, there was no distancing IN the airport during boarding. It's NOT DIFFICULT to put tape marks on the ground to ensure physical distancing. It is THEIR responsibility to make sure the process is safe, since half of the people seem to not care about distancing (or mask wearing). I'm incredibly disappointed and I will be flying Southwest for the time being: I hear they're better at enforcing distancing.

Cons: Plane had to land in a different city due to inclement weather. Very disorganized process, huge traveling setback, never got my travel voucher.

Cons: Made it a smaller flight. It was a lot of people on the plane! We could not practice social distancing

Pros: The crew were wonderful and understanding and good sports.
Cons: There were problems as soon as the plane got to the gate. After the passengers got off the plane, the man at the counter came on the P.A and said it’ll be a few minutes, they’re catering the plane now from the back to the front. The flight crew still needed to get on a preform safety checks. He apologized again. Then it was 8:40, time to take off and we’re still waiting to even board. The man at the counter said again, thank you for your patience and relayed the same message, only this time the flight attendants were walking away from the gate. Around 9 some lady higher up told the man to announce that the flight crew had timed out and stand by crew was on the way to the gate, said sorry again. A little later the man says sorry, there’s a gate change. You’re going to K6 now. When we get to the new gate it’s almost 9:30pm and while we were all gathered at the gate, the flight crew that supposedly “timed out” showed up and proceeded to get on the plane. Passengers started getting mad and saying we were lied to and to just tell us the truth. Chicago PD started showing up. We finally got on the plane but it would be another 30 minutes before we moved because of issues getting our bags off the original plane. We ended up being almost 2 hours delayed.

Pros: The crew serving the plane didn't look like they wanted to be there. Somewhat abrasive. The entertainment was poor and not very easy to access through your mobile, Iphone and Ipad. If you want to provide a better customer experience, equip all your planes with seats video screens. Passengers on a 4 to 5 hours flight don't want to have to figure out what do to watch a movie or TV. I don't fly American that often, but wanted to give it a try to see the difference between you and the other airlines. I have to say that on the return segment (ORD to SFO), I was not that impressed.
Cons: See above

Pros: The crew skipped me for breakfast and i had to ask for food.
Cons: The food was not very good. Bread rolls stale and inedible. The rest of the flight was good.

Pros: Nothing
Cons: The cliff notes of this debacle are, inbound flight arrived late to Montreal, I contacted AA social media team to make sure they could notify the gate of my connecting flight, they didn’t after they said they did. Flight arrived in Chicago a little early, I have to wait 15 min for my bags from the valet, I run to the next gate and arrive with 13 min to spare, the gate agent (not nice) goes I’m sorry we already closed the door. I’m like, huh? Then he has the gall to tell me, “well had someone called us we could of held your seat”. That’s when I lost it. Needless to say I’m now flying to Dayton and back to Dallas. That’s in lieu of a 3:50 PM flight TOMORROW!

Pros: Everything.
Cons: Waiting for 30 minutes a Dublin to dock.

Pros: Outbound, it was on time, plenty of legroom, plenty of good snacks, drinks and food. An enjoyable flight. Score 10.0
Cons: Return flight - The flight departed 4 hours late. The seating was so cramped my husband couldn't move his legs at all, never mind try to sleep. The staff members were not smart in appearance, some with long untidy hair, and did not interact with passengers except to hand out food. The food was reasonable. We disembarked feeling like wrecks. Score 2.0

Cons: Our last 6 flights have all been changed or delayed significantly. Then they loose our bags on a direct flight. Won’t fly America airlines again!

Cons: The flight was delayed. The food was not great. There is not a lot of space in these planes, and it was a long flight. There is no power supply.

Pros: Eventually, the actual flight was fine.
Cons: Initially delayed by 3hours (mechanical) which was American Eagle couldn’t get their “bucket of bolts” to Springfield, MO on time so we missed our flight out of Charlotte to Barcelona. Then we were rerouted through Chicago, but lost our first class seats and were bumped back to coach. This was after I had bought first class tickets for the entire trip only to be told 3 months before leaving that AA decided to switch planes on our domestic flight so there’s were no first class seats. THEN, in Chicago we tried to get first class seats on British Airways which would have been fine but After being sent to another terminal (after the bus to that terminal had stopped running) we were turned back because British Airways wouldn’t accept the boarding pass that AA had issued us. Now, having to go back to the first terminal to DISCUSS all this, we miss that flight and wind up stuck in Chicago for another 24 hours. Then, that flight was delayed by 3 hours, so we lost a day and a half of our vacation.

Pros: I got here.
Cons: Everything else. American cancelled my first flight from MSP to ORD. And when I got to Chicago, it cancelled my next flight to Nashville. The flight I managed to get on departed two hours late. There was no explanation for each of these cancellations/delays. There was virtually zero inclement weather anywhere, save for most of the country’s temperature being nearly equivalent to the surface of Neptune. And, the surly, clueless Chicago-based gate agent was the coupe de grace in my search for a reasonable explanation after which I waited impatiently for this episode to conclude. American get your act together.

Pros: Nothing!
Cons: I was traveling today with my daughter, who is 6 months pregnant, my 3 1/2 & 18 month old grandsons, my husband & son-in law on an international flight from Chicago to Manchester. I was very disappointed a 757 was used for an international flight! No attempt was made by staff to accomodate our family with a extra seat for the infant, even though there were a large number of rows with empty middle seats (4 of which were directly behind them!) The 1st indication of the beginning of the NIGHTMARE was when the plane arrived in Chicago and overshot the gate, this caused almost an hour delay! (We heard our crew saying "oops" while looking out the window at the plane arriving & then again when they were discussing it would have been faster if the plane had used a different method to get to the gate again.) This was then followed by a mechanical problem with a frozen water valve, requiring us to be de-iced x2! Then we started to taxi out and again had to return because of a hydraulic problem that required repair. I think we were delayed almost 3.5 hours. The crew did bring a round of water during the onground delays, and offered free drinks later in the flight. The icing on the cake was not getting the stroller back at the gate because there were no baggage handlers. I can't tell you how much FUN that was trying to corral a toddler & 3yr old with all our carry-on bags while getting thru customs! Did I mention in our haste to get off that plane we overlooked my daughter's winter maternity coat in the overhead! May be time to switch to the Friendlier Skies of United for our UK travel!

Cons: American completely missed the mark. AA did not successfully change our reservation when the initial leg of our trip was delayed by an hour due to a fuel issue, which caused us to miss your connection in Chicago. Since American partners with Alaskan Airlines, American should have changed my reservations with regards to Alaska Airlines, but they failed to do that. I stood at the Alaskan Airlines counter as the plane left the gate with our empty seats because there was not a ticket. American Airlines did not change a reservation successfully and so although we had boarding passes with our names and seats and the flight number, the plane left without us. I was stranded and Seattle airport at midnight with a child and an infant with one diaper and one bottle left and it was a terrible experience with American Airlines. I do not recommend flying American they cannot get it together when problems happen with delays.

Pros: The flight itself was fine
Cons: I bought the tickets together, but was informed at the ticket counter that i had only purchased tickets—not boarding passes. Boarding passes needed to be purchased by paying extra if my husband and I wanted to sit next to each other. I tried calling the customer service line through kayak and waited on hold for a long time with no indication of wait time. When the gate agent arrived, we asked and were moved to seats next to each other right away. The ticket agent at initial check in was very abrasive and non-solution oriented. if what she was saying was true— that we only paid for tickets and had to pay extra for boarding passes together— that was never made clear during the booking process. It’s unlikely I’ll use kayak again unless I know for sure what I’m buying.

Pros: Nothing
Cons: I chose a package on the cheap flights that has a left hand side for choosing number of baggage which invariably inreases fare depending on the number of baggage and i choose 2 and paid for 2 baggage but the ticket came with 1 baggage and i contacted both by phone call, email and your website but did not get any fsvourable response. Had to pay again at the airport for the extra bag. This is highly unfair.

Pros: The entertainment was good. Lots of choices. Food was about what I would expect for airline food.
Cons: The seats were terrible. I don't know what it was about them, but I've never had a more uncomfortable flight. My husband had leg cramps for much of the flight and couldn't get comfortable. The rest of the flight was fine, but the uncomfortable seats were a huge minus. We'll probably try to avoid 787s from now on. The window-darkening system was annoying. They darkened the windows when it was dark outside and they darkened the cabin, so we couldn't look out the window. It was dark outside--why the need to darken the windows?? My husband requests window seats so he can look out the window.

Pros: Flight was on time.

Pros: It was on time. Crew were very good.
Cons: Plane seemed very dated. No individual entertainment No USB chargers Not much space

Cons: The airline "randomly" selected me for extra security. Even though I have TSA pre-check I was jostled around, sent to multiple security lines without any reasoning and the local Chicago TSA and airport staff didn't seem to know what to do. Once it was figured out I was subjected to what was essentially a cavity search. Again I HAVE TSA-pre-check but apparently that means nothing if an airline flags you. It was an extremely upsetting experience but you were in a situation of either agree to the invasive search or get stranded over 1000 miles from home. I will NEVER fly Iberia again after a cancelled flight and being stranded in the wrong country on the way to my vacation and the horrible security experience on the way back. I seriously may never go to Chicago either after seeing the complete lack of organization and traumatizing personal invasion. I fly a lot for work and have never had such a horrible experience. I would really like to know how many terrorists are caught with these invasive searches and would love to know the justification for sticking your hands inside someone's pants and grabbing their privates after they have already gone through a metal detector AND the body scanner. Especially for someone who has already passed a federal background check to obtain pre-check status. Absolutely ridiculous.

Pros: Seats quite comfortable. Crew ok.
Cons: Pitiful food offering and no entertainment at all when on previous 1.5 hour AA flight choice of movies.

Pros: I have nothing good to say about the flight to LA or the flight back to Chicago from LA.
Cons: 3 of the 4 flights were late, and the 4th was canceled. The canceled flight was due to weather, but AA's response was to connect those of us stranded with a 3rd party vendor - Travelliance - with the promise of a SUBSTANTIAL discount for a hotel (SINCE THE NEXT FLIGHT I WAS GIVEN WAS 17 HOURS LATER!) - and there was, effectively, NO DISCOUNT. I have spent thousands and thousands of dollars with you over the years, but this was a bucker of water in the face. I'm sure I'll fly with you again, but any sort of good will I held for AA is gone.

Pros: we landed. flight was on time
Cons: Female flight attendants were rude. I think that if they would have smiled, their faces would have cracked. Even a complete stranger said to me, while waiting for the restroom, "I think that they hate us". One young male attendant was friendly and I believe that he was training. I fear for his training experience with this group of women. One of the lavatories was out of order {....on an international flight! Are you kidding!?!}. I think that they searched for the most antiquated plane that could limp across the ocean for this flight. Nine hours of pure discomfort. My poor 71 year old mother! Zero leg room. Tiny little screen for movies on the ceiling of the middle row. trays were not clean. We paid extra for our seats and wondered how bad the seats were for those that didn't. My mother and I determined that this was ranked as one of the worst flight experiences we have ever had. We are grateful for an amazing experience for our return flight or we would have reconsidered ever flying AA again.

Pros: The water was clean
Cons: Everything else! We were first sold a British airlines flight, and then we got switched to American Airlines. I don't know if that is actually an okay thing for them to do. When we got onto to plane we were stuck on the runway for over 2 1/2 hours, where the outside temperature was 95 degrees and the AC in the plane didn't work. The delay was all due to a mechanical difficulty with the engine, this did not give us peace of mind when flying over the atlantic. while up in the air my newly wedded wife and I were hoping maybe we could watch a movie to help keep our minds off the creaking of the wings, the pool of sweat from the delay, and the grumpy flight attendants. Seeing as it was a 9 hour international flight, you would have expected some sort of entertainment. Maybe a personal TV.... nope. Maybe a community TV... nope. At least they have to have a radio....... nope. All we got were our two thumbs to twiddle. After a much needed nap. We woke up hoping maybe for a hot breakfast, but to put the cherry on top of some terrible ice cream, we got a mediocre cold breakfast. All in all I will not fly American Airlines again. I would happily and quickly pay double for any other airlines but them. It's such a poor reprisentation of our country.

Cons: Dry / borderline rude staff and hostess. Dated plane. Tiny seats. But that is pretty much the baseline of airlines in the US. When will carriers start to take note from International carriers..leaps and bounds ahead.

Pros: We arrived on time.
Cons: I booked with British Airways and later noticed the plane was operated for American Airlines. The seats were cramped and the online entertainment was terrible. On an overseas flight, I expect in 2017 that there will be on-screen entertainment on the back of the seat in front of me. Instead, the movie was projected on a screen in the middle seats on an overhead that was about 10 rows away. Plus, you didn't get to pick your movie. You were stuck with the selections provided by the airline. I would have brought along my DVD player or laptop had I know this was going to happen. American flight crews are not as friendly and accommodating as European flight crews, which is why I try not to select an American carrier. Seats are less comfortable on American carriers also.