PEI

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— PEI
Sep 24 — Oct 11
Round-trip
1 adult
Economy
0 bags
From?
To?
Fri 9/24
Fri 10/1
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Good to know

Low season

MayBest time to beat the crowds with an average 7% drop in price.

High season

DecemberMost popular time to fly with an average 19% increase in price.

Average price round-trip

$737(avg. price over the last 2 weeks)

Good deal round-trip

$401or less

Good deal one-way

$235or less

FAQs for booking flights from Illinois to Pereira

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  • Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Pereira from Illinois up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

Top 3 airlines serving Illinois to Pereira Matecana

Scores according to KAYAK customer reviews
7.9
Copa AirlinesOverall score based on 12854 reviews
8.1Boarding
7.9Comfort
8.3Crew
7.4Entertainment
7.6Food
Airline reviews

Pros: You were on time, that is the most important thing in a fly
Cons: You could improve your entertainment, you are not a cheap company

Read more about Copa Airlines

Pros: You were on time, that is the most important thing in a fly
Cons: You could improve your entertainment, you are not a cheap company

Cons: The seats are very uncomfortable but other than that it was wonderful!

Pros: Service and comfort
Cons: Food

Pros: Never flew Copa Airlines before. I would definitely fly with them again. Flight from ORD to PTY was top notch. Crew and aircraft were excellent. PTY to UIO was an older aircraft that didn’t have all the amenities that the newer plane had, but the crew was still excellent.
Cons: We were scheduled for a 7 hour layover at PTY. When we arrived we found out the plane we had just gotten off of was continuing to UIO. That flight never showed when I was booking the trip. It would have been nice to receive some kind of notification that a better flight option had become available.

Pros: the flights were on time
Cons: the plane was packed. the audio on the entertainment system did not work. the flight attendant gave me water and a juice, but handed them both at the same time and I spilled some juice to avoide the person next to me on this packed flight.

Pros: Great crew; efficient, kind and accessible.
Cons: Entertainment system. Tiny screens and no options.

Pros: Good
Cons: Good service

Pros: The food
Cons: Everything ok

Cons: The gluten free food, I was food poisoned with it! It was horrible! Use better airplanes, the movie was ok but the system is old.

Cons: Copa check-in in Chicago was awful, and it wasn’t just for my family and me. The manger and several employees were rude and seemed clueless about what they were doing. I shouldn’t be surprised that none of our luggage arrived because of the unorganized check-in but it just added to the frustration.

Cons: Food on COPA is terrible.

Pros: so I can't really speak on experiences of flying but this was as great and easy experience. The staff was very accommodating and understanding. I am more than willing to fly with them again!
Cons: Nothing, everything was great!

Pros: There is nothing to like because this flight never happened.
Cons: Instead of going Chicago -> Panama City I was routed to Chicago --> Newark --> Bogota --> Cartagena. This means instead of arriving 8pm, I would now be arriving 8am the following day (I actually arrived after 1pm, so all in, it was about 30 hours of travel experience). At the request of the United agent in Minneapolis, I got in Customer Service line in Chicago to have my bags properly transferred to my connecting flights. After an hour in line, the agent proved to me by showing me the screen she was working on, that my bags would be routed directly to my final destination. She was confused why I was told to even come in line, so, great, another hour wasted.

Pros: Change flight without notifying me
Cons: Change flight without notification

Pros: excellent service

Pros: The seats were comfortable, they served a free snack and also a adult beverage

Pros: Very friendly service and very helpful even though there is a language difference, they were great in making me feel comfortable.

Pros: Everything. They try so hard to accommodate regardless of class.
Cons: Planes are equipped with old entertainment screens. Not a big deal though as you bring your own entertainment now a days.

Pros: puntual with great service

Pros: Service was good

Pros: Everything was great!

Cons: MY LUGGAGE DIDNT ARRIVE. IVE BEEN UP SINCE 5am AND NOW I HAVE TO STAY IN THE AIRPORT AN EXTRA 7 HOURS IN THE PEREIRA AIRPORT HOPING THAT MY SUITCASES WILL ARRIVE IN THE NEXT FLIGHT! IM EXHAUSTED AND VERY FRUSTRATED.

Pros: copa is punctual with the flights and offer a good service in the air.

Pros: The staff was extremely helpful and pleasant. It seems like everyone spoke English and Spanish. Free drinks. A fine flight.
Cons: Not a thing.

Pros: Excelente
Cons: Excelente

Pros: The crew was really nice
Cons: There weren’t good options on food, and even it’s a 5 hours flight there was not internet or screen on the chairs.

Pros: Crew was courteous, and very polite.

Pros: Service, commitment, being valued as a costumer, and that there is a female pilot in the flight Panama-Pereira.
Cons: Not having money enough to travel more often with this company and crews.

Pros: todo
Cons: weather hehw

Pros: Wouldn’t let me on the flight.
Cons: After checking in via the mobile app, the front desk said they didn’t have me registered therefore didn’t know I was coming despite being at the gate well before the flight departed. Additionally, Kayak made it extremely difficult to consult with the issue. Very dissatisfied with the whole experience.

Pros: Short flight and thankfully I slept a bit.
Cons: The stewardesses just say in their area. Never offered extra coffee or drinks. No snacks. Food was pathetic.

Pros: Friendly service, food and drink included, and free luggage. Seats had limited leg room, but otherwise comfortable. Would select this airline again!

Pros: Seats didn't recline, entertainment was poor.

Pros: My trip went really smooth with no delays. They were able to switch my seat to be closer to my friends that were flying with me with no hassle at all. I was surprise that they provided food on the trip, I have been in different airlines that don’t provide anything except for a drink. I would for sure use Copa Airlines for future South American trips
Cons: Only thing I might of dislike is that they were using an older plane and the tv quality was not good

Pros: The crew and staff were wonderful and professional

Pros: The food and flight crew were good. Both of my flights they served breakfast, just for reference.
Cons: Checkin was poorly operated and the return flight had no inflight entertainment. I have never been on an international flight with no entertainment. There are certain expectations for flights that cost that much.

Cons: Hice el webcheck in y aun asi me pusieron de ultimo en toda línea, entiendo que habian los que se quedaron del dia anterior, pero puso estrés en mi, también salimos tarde, y mas valijas se quedaron en Chicago y en lugar de mandarlas a mi casa, tuve que viajar 3 hours al aeropuerto y recogerlas yo misma despues que me habían dicho que las mandarían.

Pros: Service of crew excellent. On time and good arrival. Web check in let me pick my seat. And nice stewardesses

Pros: Service.
Cons: nothing

Pros: Great service.

Pros: Liked the dairy free options for the meal.
Cons: Didn't have an individual tv to watch movies on, or cell phone charger. Given the price however, this was acceptable.

Pros: nothing
Cons: custumer service

Cons: This trip was 1st time using Copa airlines. They misplaced my bag on the way to Bogotá and I didn't receive it until 3 days later.

Pros: Planes are clean and crew is nice
Cons: Overall they are a poorly organized airline and there is almost no entertainment.

Pros: plane was comfortable
Cons: Flight attendants weren't very polite.

Pros: Comfortable leg room Friendly cabin crew
Cons: Very limited food options, International flights have poor entertainment options, Very old seats and covers gave a very dull impression

Pros: I love flying Copa! My friend and I had only a 40 minute layover on Tuesday morning from San Jose, CR to Panama City to Chicago. We were pretty worried about missing the flight in Panama City because that meant we missed our fight home. The crew was wonderful and changed our seats to the front of the plane so we wouldn't miss the flight. If he hadn't had done that, we 100% would have missed the flight .I will recommend Copa to everyone.

Pros: They had a vegetarian pasta option and the crew is always friendly!!!!
Cons: We were an hour late arriving. Boarding was slow.

Pros: Food and drinks.
Cons: Bad entertainment selection and screen.

Pros: Food, crew.
Cons: The plane went to land in Barranquilla but came to land too quickly and once he touched down he had to accelerate and take off again. Very uncomfortable 20 minutes circling without an announcement.


Cons: El problema es que nunca pude cambiar mi vuelo y con ustedes fue imposible comunicarse para que me auxiliaran. Muy mal por ustedes no por la línea.

Pros: The crew was amazing , the site is ok
Cons: I love Aeroméxico , thanks for de service and the food.

Pros: Everything but the flight it self was ok.
Cons: The weather

Pros: Seat OK, but full row. Social distancing OK.
Cons: Passengers use face masks for the most part, but encouragement (not enforcement) by crew might be considered.

Pros: Comfortable seats; very pleasant flight crew and they even served snacks.
Cons: Nothing comes to mind right now.

Cons: Nothing. Everything went smooth. Except the part where my flight was changed twice with a last minute notice.

Cons: Food and leg space were terrible. Flight to CUN didn't have individual TV screens and departed late.

Pros: nothing
Cons: smell, old chairs, lights on the entire time

Pros: Everything was excellent the crew were so nice airplane was organized and clean the seats are comfortable you can watch movies with a big screen right in front of your seat or listen music for FREE and not only that a big plus you can use WiFi to text while you are traveling for FREE !!!!!!
Cons: No dislikes

Pros: I had a 1:59hr delay takeoff which made me lose the connection in CDMX to GUA and had the worst service attitude from an Aeromexico personnel at the counter.
Cons: Train the staff in quality service. Focus on empathy.

Pros: The personal tv
Cons: Better service on taking our carry one with us

Pros: Flight was on time right on schedule.
Cons: Checking in to front desk was really slow. Need more personal to speed the process. Thanks

Pros: The crew
Cons: No delays. Had delays on both flights.

Pros: The services and the comfort
Cons: Everything its good

Cons: I got there on time to board, but my mobile boarding pass will not scan. At which point I was asked to go back to the check in counter to have another one printed. Ended up missing the flight because of that. No refunds whatsoever. Apparently the boarding pass issue is common with Aeromexico at ORD

Pros: Very friendly crew, plenty of drinks. Easy and organized boarding process
Cons: Free WiFi would be nice

Cons: I missed my connection because my flight was delayed 3 hrs, no one told me not no pick my suitcase because it was going straight to my final destination, there is not good communication and I had to stayed 9 extra hours in the airport.

Pros: I missed my connection flight. I couldn’t get my situation fixed and got stranded in Mexico City because of the most horrendous service I have experienced in my entire life.
Cons: The organization for boarding. Communication and costumer service. I am really disappointed on this airline

Pros: *Food/Refreshments *Entertainment *My luggage arrived intact and not damaged *Getting to my connecting domestic flight went really smooth and wasn't much of a hassel. This is one thing I like about Aeromexico
Cons: *I had no idea on whether I had to pick up my luggage for my connecting flight on AeroMexico. I had to ask multiple times just to be sure.

Pros: Excellent service a board also the crew very polite, educated and helpful all the time with the passengers

Pros: Flight on time, easy bording process
Cons: The day before departure I prepared for an easy checking process at the airport & consulted aeromexico website about baggage and called Your customer service dpmt to ensure I understood the limitations in size, number and weight for my baggage. However at the check-in the weight allowance in cabin for the 2 pieces was the weight for one carry on not for this and the personal item I was told by phone.

Pros: I liked how staright-forward the whole process was. No different if I was flying anywhere else. I didn't feel like I didn't know what was going on because I didn't speak Spanish.

Cons: My personal hand bag was taking away from me. I couldn’t carry with me and it was open and stolen my new pair of Jordan shoes Thanks

Pros: The. Flight was on time,I checked in online and that saved me alot of time at the airport.

Pros: Amazing service, clean plane, complimentary food and drink included is a great perk. Too bad other airlines don't treat you this well! My first choice for all future flights to Mexico. Gracias AeroMexico.

Cons: There was plenty of overhead space on the plane when I boarded yet i was forced to check my bag at the gate. Delayed me by at least 15 mins.

Pros: From checking in and the flight attendants are extremely friendly.
Cons: That we are going for such a small time!!

Cons: I never took the flight since Kayak’s blames me for not in putting the correct name of the passenger. Your policy on name change is ridiculous. I never input my name as the passenger. The ticket was for my aunt. Kayak has been the worst experience I have received.

Cons: thought your carry on luggage rules were more relaxed. however we ended up getting charged an extra $80 for 2 carry on bags that were overweight. never had an overweight restriction on a carry on before.

Cons: they want to charge you for every little thing they can, terrible service, poor communication skills (even in spanish) definitely will try to avoid flying again with this "airline". too bad I still have to fly back home with them

Pros: Was upgraded to 1st class, which made all the difference with respect to comfort, food, and service. All were top-notch.

Pros: Service was good
Cons: Choice of food...only non-vegetarian sandwich was offered.

Pros: Brand new plane. Lots of extra leg room coming from a guy of 6 ft.

Pros: Staff on board was friendly and professional
Cons: Check in counter was closed more than an hour before flight even though electronic tickets weren't working!

Pros: None of the food was likable.
Cons: The main meal was terrible...sticky pasta with little to no taste. A bun that tasted like it sat out a day on the table. No butter, no salt, no pepper. And pudding with both meals? yuck!

Pros: That it took me to my destination
Cons: Aeromexico was mediocre with nothing I’d remember about. Food was pretty bad, service kind of rude. The planes were crammed and old. Entertaining also very outdated. The 5 hour layover in Mexico City added unnecessary stress to an already long trip from chicago to Buenos Aires.

Pros: The plane actually taking off
Cons: Flight was delayed, I was told multiple different reason as to why the flight was taking off. Mainly that there was inspection.

Pros: Loved the selection of movies, seating was comfortable. Nice flight attendants.

Pros: Salir del avión
Cons: Se demoró en salir, el vuelo fue de 4 horas (madugada) no pude dormir nada, el asiento era impresentable. Nada de entretenimiento a bordo. Habia unas pantallitas en el techo pero como todas, inútiles.

Pros: Service is really good
Cons: Food

Pros: Friendly crew and smooth flight.
Cons: Flight left over an hour late, very simple tasteless food with little choices of beer that was not cold.

Pros: The fact that I arrived alive and in one piece
Cons: Ticket counter staff at O'Hare is incompetent, lazy and have bad attitudes. If there are other options to fly to Guadalajara - I would suggest you pursue them. I am a frequent flier and after seven years I am at the point of giving up. I would prefer two flights using United Airlines than the mess on Aeromexico. Beware of scorpions on planes!

Pros: Everything was ok
Cons: I pay $ 80 dollars for my 2 luggage I think your prices are ridiculous.

Pros: Good!

Pros: Everything
Cons: That we got delayed because of weather but that isn't anyone's fault

Cons: The flight details by the Captain. Came on at the end of the flight

Pros: Delayed for over an hour and a half

Pros: Late and made a 1 hour layover to a 10 hour layover.

Pros: Flight staff excellent
Cons: Seating sucked






Pros: The plane was really clean and they had lots of overhead storage.
Cons: It was too crowded and cramped and UNCOMFORTABLE and there was a REALLY LOUD kid that would not shut up and nothing was done about it.

Cons: On time take off would be nice

Cons: The Terminal in Chicago had no open amenities and overcrowded.

Pros: The plane is amazing and the crew was very nice and helpful
Cons: Everything was all good.

Cons: We didn’t even have a pilot, had to call and find one because our pilot that was scheduled “forgot to call in sick”. We were already delayed by 4 hrs so this made it delayed by an hour more!

Pros: Glad we made it back.
Cons: Flight could have been on time. Attendants in the airline could have communicated much better to give update on delay, but they did not give any information despite several times getting up to ask questions at the main check-in. Many of the passengers were very discouraged. Plane left nearly 2 hours late due to an unclear maintenance issue, paperwork and also no fuel put in the plane until all passengers we on board.

Cons: Change your fist class cabin. If we’re paying that much for a 4 hour flight we should be in a better cabin. The flight from Lax to O’Hare was great but the plane coming back is old and ragged

Pros: Fell asleep
Cons: Nothing

Pros: I like the ability to watch movies
Cons: The cabin was hot... air didn’t blow well... the crew was abrasive and rude. I asked simple questions and got long explanations for no reason

Pros: Crew was excellent especially the first class attendant very attentive and always checking on you
Cons: The food needs to be back to normal for first class and also baggage is very slow almost over 30 min wait

Pros: The aircraft was very clean, neat and well maintained. The crew was friendly. Process of checked-in luggage was seamless and straightforward.
Cons: I found the istructions on some restricted items to be confusing and contradictory between instructions at the airport, the AA website and the TSA website. The agent at the counter was well-informed, though, and it all ended up going well.

Pros: Great crew
Cons: Nothing

Pros: Everything was how should be
Cons: I like how you are now.

Pros: The fact that no one sat next to me believe me it was not a my choice there was just not a body to put in the seat
Cons: The staff was not friendly or say hello or goodbye

Cons: None of the USB outlets were working in isle 7 A-C

Cons: More comfortable seats you can sleep in

Cons: Leave a seat empty in the middle could be good for social distancing

Pros: Roomy, comfy seats. Thanks for the snack and bottle water provided during covid
Cons: Nothing really

Pros: The crew was fine, friendly enough, although I was incredibly disappointed that they didn't force people to wear their masks as they boarded. They also didn't enforce masks over noses--rendering masks useless.
Cons: The flight was completely full. And people weren't wearing masks as they boarded, and the flight attendants did nothing about that. Also, there was no distancing IN the airport during boarding. It's NOT DIFFICULT to put tape marks on the ground to ensure physical distancing. It is THEIR responsibility to make sure the process is safe, since half of the people seem to not care about distancing (or mask wearing). I'm incredibly disappointed and I will be flying Southwest for the time being: I hear they're better at enforcing distancing.

Cons: Plane had to land in a different city due to inclement weather. Very disorganized process, huge traveling setback, never got my travel voucher.

Cons: Made it a smaller flight. It was a lot of people on the plane! We could not practice social distancing

Pros: The crew were wonderful and understanding and good sports.
Cons: There were problems as soon as the plane got to the gate. After the passengers got off the plane, the man at the counter came on the P.A and said it’ll be a few minutes, they’re catering the plane now from the back to the front. The flight crew still needed to get on a preform safety checks. He apologized again. Then it was 8:40, time to take off and we’re still waiting to even board. The man at the counter said again, thank you for your patience and relayed the same message, only this time the flight attendants were walking away from the gate. Around 9 some lady higher up told the man to announce that the flight crew had timed out and stand by crew was on the way to the gate, said sorry again. A little later the man says sorry, there’s a gate change. You’re going to K6 now. When we get to the new gate it’s almost 9:30pm and while we were all gathered at the gate, the flight crew that supposedly “timed out” showed up and proceeded to get on the plane. Passengers started getting mad and saying we were lied to and to just tell us the truth. Chicago PD started showing up. We finally got on the plane but it would be another 30 minutes before we moved because of issues getting our bags off the original plane. We ended up being almost 2 hours delayed.

Pros: The crew serving the plane didn't look like they wanted to be there. Somewhat abrasive. The entertainment was poor and not very easy to access through your mobile, Iphone and Ipad. If you want to provide a better customer experience, equip all your planes with seats video screens. Passengers on a 4 to 5 hours flight don't want to have to figure out what do to watch a movie or TV. I don't fly American that often, but wanted to give it a try to see the difference between you and the other airlines. I have to say that on the return segment (ORD to SFO), I was not that impressed.
Cons: See above

Pros: The crew skipped me for breakfast and i had to ask for food.
Cons: The food was not very good. Bread rolls stale and inedible. The rest of the flight was good.

Pros: Nothing
Cons: The cliff notes of this debacle are, inbound flight arrived late to Montreal, I contacted AA social media team to make sure they could notify the gate of my connecting flight, they didn’t after they said they did. Flight arrived in Chicago a little early, I have to wait 15 min for my bags from the valet, I run to the next gate and arrive with 13 min to spare, the gate agent (not nice) goes I’m sorry we already closed the door. I’m like, huh? Then he has the gall to tell me, “well had someone called us we could of held your seat”. That’s when I lost it. Needless to say I’m now flying to Dayton and back to Dallas. That’s in lieu of a 3:50 PM flight TOMORROW!

Pros: Everything.
Cons: Waiting for 30 minutes a Dublin to dock.

Pros: Outbound, it was on time, plenty of legroom, plenty of good snacks, drinks and food. An enjoyable flight. Score 10.0
Cons: Return flight - The flight departed 4 hours late. The seating was so cramped my husband couldn't move his legs at all, never mind try to sleep. The staff members were not smart in appearance, some with long untidy hair, and did not interact with passengers except to hand out food. The food was reasonable. We disembarked feeling like wrecks. Score 2.0

Cons: Our last 6 flights have all been changed or delayed significantly. Then they loose our bags on a direct flight. Won’t fly America airlines again!

Cons: The flight was delayed. The food was not great. There is not a lot of space in these planes, and it was a long flight. There is no power supply.

Pros: Eventually, the actual flight was fine.
Cons: Initially delayed by 3hours (mechanical) which was American Eagle couldn’t get their “bucket of bolts” to Springfield, MO on time so we missed our flight out of Charlotte to Barcelona. Then we were rerouted through Chicago, but lost our first class seats and were bumped back to coach. This was after I had bought first class tickets for the entire trip only to be told 3 months before leaving that AA decided to switch planes on our domestic flight so there’s were no first class seats. THEN, in Chicago we tried to get first class seats on British Airways which would have been fine but After being sent to another terminal (after the bus to that terminal had stopped running) we were turned back because British Airways wouldn’t accept the boarding pass that AA had issued us. Now, having to go back to the first terminal to DISCUSS all this, we miss that flight and wind up stuck in Chicago for another 24 hours. Then, that flight was delayed by 3 hours, so we lost a day and a half of our vacation.

Pros: I got here.
Cons: Everything else. American cancelled my first flight from MSP to ORD. And when I got to Chicago, it cancelled my next flight to Nashville. The flight I managed to get on departed two hours late. There was no explanation for each of these cancellations/delays. There was virtually zero inclement weather anywhere, save for most of the country’s temperature being nearly equivalent to the surface of Neptune. And, the surly, clueless Chicago-based gate agent was the coupe de grace in my search for a reasonable explanation after which I waited impatiently for this episode to conclude. American get your act together.

Pros: Nothing!
Cons: I was traveling today with my daughter, who is 6 months pregnant, my 3 1/2 & 18 month old grandsons, my husband & son-in law on an international flight from Chicago to Manchester. I was very disappointed a 757 was used for an international flight! No attempt was made by staff to accomodate our family with a extra seat for the infant, even though there were a large number of rows with empty middle seats (4 of which were directly behind them!) The 1st indication of the beginning of the NIGHTMARE was when the plane arrived in Chicago and overshot the gate, this caused almost an hour delay! (We heard our crew saying "oops" while looking out the window at the plane arriving & then again when they were discussing it would have been faster if the plane had used a different method to get to the gate again.) This was then followed by a mechanical problem with a frozen water valve, requiring us to be de-iced x2! Then we started to taxi out and again had to return because of a hydraulic problem that required repair. I think we were delayed almost 3.5 hours. The crew did bring a round of water during the onground delays, and offered free drinks later in the flight. The icing on the cake was not getting the stroller back at the gate because there were no baggage handlers. I can't tell you how much FUN that was trying to corral a toddler & 3yr old with all our carry-on bags while getting thru customs! Did I mention in our haste to get off that plane we overlooked my daughter's winter maternity coat in the overhead! May be time to switch to the Friendlier Skies of United for our UK travel!

Cons: American completely missed the mark. AA did not successfully change our reservation when the initial leg of our trip was delayed by an hour due to a fuel issue, which caused us to miss your connection in Chicago. Since American partners with Alaskan Airlines, American should have changed my reservations with regards to Alaska Airlines, but they failed to do that. I stood at the Alaskan Airlines counter as the plane left the gate with our empty seats because there was not a ticket. American Airlines did not change a reservation successfully and so although we had boarding passes with our names and seats and the flight number, the plane left without us. I was stranded and Seattle airport at midnight with a child and an infant with one diaper and one bottle left and it was a terrible experience with American Airlines. I do not recommend flying American they cannot get it together when problems happen with delays.

Pros: The flight itself was fine
Cons: I bought the tickets together, but was informed at the ticket counter that i had only purchased tickets—not boarding passes. Boarding passes needed to be purchased by paying extra if my husband and I wanted to sit next to each other. I tried calling the customer service line through kayak and waited on hold for a long time with no indication of wait time. When the gate agent arrived, we asked and were moved to seats next to each other right away. The ticket agent at initial check in was very abrasive and non-solution oriented. if what she was saying was true— that we only paid for tickets and had to pay extra for boarding passes together— that was never made clear during the booking process. It’s unlikely I’ll use kayak again unless I know for sure what I’m buying.

Pros: Nothing
Cons: I chose a package on the cheap flights that has a left hand side for choosing number of baggage which invariably inreases fare depending on the number of baggage and i choose 2 and paid for 2 baggage but the ticket came with 1 baggage and i contacted both by phone call, email and your website but did not get any fsvourable response. Had to pay again at the airport for the extra bag. This is highly unfair.

Pros: The entertainment was good. Lots of choices. Food was about what I would expect for airline food.
Cons: The seats were terrible. I don't know what it was about them, but I've never had a more uncomfortable flight. My husband had leg cramps for much of the flight and couldn't get comfortable. The rest of the flight was fine, but the uncomfortable seats were a huge minus. We'll probably try to avoid 787s from now on. The window-darkening system was annoying. They darkened the windows when it was dark outside and they darkened the cabin, so we couldn't look out the window. It was dark outside--why the need to darken the windows?? My husband requests window seats so he can look out the window.

Pros: Flight was on time.

Pros: It was on time. Crew were very good.
Cons: Plane seemed very dated. No individual entertainment No USB chargers Not much space

Cons: The airline "randomly" selected me for extra security. Even though I have TSA pre-check I was jostled around, sent to multiple security lines without any reasoning and the local Chicago TSA and airport staff didn't seem to know what to do. Once it was figured out I was subjected to what was essentially a cavity search. Again I HAVE TSA-pre-check but apparently that means nothing if an airline flags you. It was an extremely upsetting experience but you were in a situation of either agree to the invasive search or get stranded over 1000 miles from home. I will NEVER fly Iberia again after a cancelled flight and being stranded in the wrong country on the way to my vacation and the horrible security experience on the way back. I seriously may never go to Chicago either after seeing the complete lack of organization and traumatizing personal invasion. I fly a lot for work and have never had such a horrible experience. I would really like to know how many terrorists are caught with these invasive searches and would love to know the justification for sticking your hands inside someone's pants and grabbing their privates after they have already gone through a metal detector AND the body scanner. Especially for someone who has already passed a federal background check to obtain pre-check status. Absolutely ridiculous.

Pros: Seats quite comfortable. Crew ok.
Cons: Pitiful food offering and no entertainment at all when on previous 1.5 hour AA flight choice of movies.

Pros: I have nothing good to say about the flight to LA or the flight back to Chicago from LA.
Cons: 3 of the 4 flights were late, and the 4th was canceled. The canceled flight was due to weather, but AA's response was to connect those of us stranded with a 3rd party vendor - Travelliance - with the promise of a SUBSTANTIAL discount for a hotel (SINCE THE NEXT FLIGHT I WAS GIVEN WAS 17 HOURS LATER!) - and there was, effectively, NO DISCOUNT. I have spent thousands and thousands of dollars with you over the years, but this was a bucker of water in the face. I'm sure I'll fly with you again, but any sort of good will I held for AA is gone.

Pros: we landed. flight was on time
Cons: Female flight attendants were rude. I think that if they would have smiled, their faces would have cracked. Even a complete stranger said to me, while waiting for the restroom, "I think that they hate us". One young male attendant was friendly and I believe that he was training. I fear for his training experience with this group of women. One of the lavatories was out of order {....on an international flight! Are you kidding!?!}. I think that they searched for the most antiquated plane that could limp across the ocean for this flight. Nine hours of pure discomfort. My poor 71 year old mother! Zero leg room. Tiny little screen for movies on the ceiling of the middle row. trays were not clean. We paid extra for our seats and wondered how bad the seats were for those that didn't. My mother and I determined that this was ranked as one of the worst flight experiences we have ever had. We are grateful for an amazing experience for our return flight or we would have reconsidered ever flying AA again.

Pros: The water was clean
Cons: Everything else! We were first sold a British airlines flight, and then we got switched to American Airlines. I don't know if that is actually an okay thing for them to do. When we got onto to plane we were stuck on the runway for over 2 1/2 hours, where the outside temperature was 95 degrees and the AC in the plane didn't work. The delay was all due to a mechanical difficulty with the engine, this did not give us peace of mind when flying over the atlantic. while up in the air my newly wedded wife and I were hoping maybe we could watch a movie to help keep our minds off the creaking of the wings, the pool of sweat from the delay, and the grumpy flight attendants. Seeing as it was a 9 hour international flight, you would have expected some sort of entertainment. Maybe a personal TV.... nope. Maybe a community TV... nope. At least they have to have a radio....... nope. All we got were our two thumbs to twiddle. After a much needed nap. We woke up hoping maybe for a hot breakfast, but to put the cherry on top of some terrible ice cream, we got a mediocre cold breakfast. All in all I will not fly American Airlines again. I would happily and quickly pay double for any other airlines but them. It's such a poor reprisentation of our country.

Cons: Dry / borderline rude staff and hostess. Dated plane. Tiny seats. But that is pretty much the baseline of airlines in the US. When will carriers start to take note from International carriers..leaps and bounds ahead.

Pros: We arrived on time.
Cons: I booked with British Airways and later noticed the plane was operated for American Airlines. The seats were cramped and the online entertainment was terrible. On an overseas flight, I expect in 2017 that there will be on-screen entertainment on the back of the seat in front of me. Instead, the movie was projected on a screen in the middle seats on an overhead that was about 10 rows away. Plus, you didn't get to pick your movie. You were stuck with the selections provided by the airline. I would have brought along my DVD player or laptop had I know this was going to happen. American flight crews are not as friendly and accommodating as European flight crews, which is why I try not to select an American carrier. Seats are less comfortable on American carriers also.

COVID-19 information

Safety measures for airlines flying from Illinois to Pereira

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Flights to Pereira

Destination:

Pereira (PEI)Colombia

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Pereira - Illinois

Cabin classes:

$481

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