This was my first flight on Akasa Air. Overall experience was average. But the landing / touchdown was one of the worst that I have seen. Very hard and rough, it was scary.
The flight was 90 minutes late, but other than that no issues whatsoever. Boarding was quick and the flight crew were well-trained.
Really liked attitude of staff, particularly at the time of Check-In, though they were slow. and punctuality of the flight, In tie take-off and in-time landing.
Nice place and crew. Everything from checking bags all the way to arrival was excellent
AWFUL AWFUL AWFUL SEATS. I was on row 6 and they had put exit row seats (where the handrests don't move). I am 5 ft 2 and had NO space in front of me - the seat in front of me was touching my knees. Was the most claustrophobic 3 hours of my life. It was like being in a cage. I won't be traveling in Akasa ever again unless there's a must-go situation and no other options are available.
Considering their new step to aviation world , it didnt seemed like they doesn't know how to serve the guest on board and in ground . Super prompt services is really appreciating and on time rather before time arrival is something to applaud.
Overall experience has been festinating. your on ground staff at the check in counters are very special and they make a big difference on my opinion and hence rated them 10 out of 10. Well groomed, speak politely, guide well and give appropriate suggestions. During boarding also it is well planned and well managed. Overall a good job. just an issue with your Mobile app. while check - in from mobile app it dosent take the Auto assigned seats and then when done from a Laptop it takes place. This has to sorted out. I have faced this issue for the 7th time in last 40 days while travelling with Akasa Air.
My choice of food was not availabe for purchase, even veg cup noodle was not available and I had to settle for chicken. The Kombucha was great though The landing was very bumpy. Would not prefer to fly again
The Achilles heel of the experience with Qatar Airways is the Doha Airport, especially for travellers arriving into Doha and not transiting. This airport suffers from being ambitiously big and the immigration into Qatar being overly time taking. At the end of my particular flight in which my travel was ending in Doha, the plane parked at a very remote terminal, from where it took me 30 minutes to arrive just at the immigration counter, with fast paced walking and the time on a train inside the airport. Then, at the immigration counter it takes up to a minute or more to process each tourist visitor,due to time taking face and finger scanning processes and langugage barriers if there are questions or information to be exchanged verbally with the officers. If several planes have landed at the same time, it is not unusual that one has to wait 45 to 60 minutes in the immigration queue. In short, the frustration of arriving at Doha takes away all positive vibe of the airline, as the airline and the airport are heavily intertwined and are marketed together.
It was ok, not much more can be said, as long as airlines/aircraft manufacturers insist on cramming in as many seats as possible....best of a bad situations, seats are simply too uncomfortable to sit in for more than a few hours. Lack of flexible headrests not a help on long overnight flights either.
Liked some flight attendants. 1 was rude I'll not say her name I don't want to get her jn trouble on my flight back to Dallas from Doha. Very rude to some races of people clearly. She needs a better attitude and bedside manners. Asking her questions and she responds "WHAT" twice rudely like I was bothering her and "is it going to be cranberry or mango juice with an attitude".
I had to stay in the airport 15 even with a hotel reservation..i was refused to inter to qatar cuz the hotel was outside the airport. They could have offered a solution. It was really exhausting for me and my family.
The American/Hollywood movies in the entertainment system lack english subtitles, they tend to have only arabic subtitles. Coupled with the low quality airplane earphones and cabin noise, it sometimes is difficult to follow the movie dialogues.
This trip was the most comfortable one I have ever experienced, the team was excellent and very helpful. I am so glad I picked Qatar Airways.
They didn't board by zones and it was a free for all. The 16 hour flight was the most excruciating experience of my life and the seats were TINY... with no leg space and my feet were swollen immediately. The food was so bad it was inedible.
Qatar Airways did a very good job. Flights were slightly delayed with boarding but pilots made up time by arrival. The food was OK, no better or worse than other airlines. Although it would be nice to have three meals during 16 hours flight instead of two.
The space was tight, hardly any leg room and the crew surprisingly were busy and did not take the time to attend to passengers, felt rushed. There was a delay for check in since the systems were down the airport staffs were accommodating
I was denied lounge facility at airport. Explanation was not satisfactory.
Terrible experience at IST airport due to mismanagement by ground and wheelchair staff.
Some seats don’t recline. No USB port or power outlet, no inflight WIFI - not even for SMS/Messaging apps. Ontime performance was very good. They should have at least one crew member who speaks the local language, for flights like these.
Some seats don’t recline. No USB port or power outlet, no inflight WIFI - not even for SMS/Messaging apps. Ontime performance was very good.
Although we took the XL seats with more width, we found that you do not have a seat in front to stow your personal item, nor can you stretch your legs. This is not the best option for a comfortable seat. Boarding was timely but disorganized without any row based entry.
Not professional and didn’t know about double seat even when I paid for it and have a confirmation. Lack of comms between teams.
deboarding is very poor after landing it took around 45 minutes to come out.
My baggage bag got broken and only 3000 voucher was given for compensation
Crew members forgot to serve sandwiches after serving the coffee. Worst was the handling of bag. One of wheel was Broken making it useless. Though a complaint was registered and assured of compensation voucher equal to part cost of the new bag.
The seats are horrible and pathetic. The flight was delayed by over an hour as they did not have the crew
Please don’t send survey questions on Indigo flights. 90% of booking, check in, Boarding work is done by the passenger. So those questions are irrelevant
The crew was polite. The snacks were served cold and were tasteless.
Absolutely ignorant Air India personnel at the Air India counters in Cochin Airport.
Why should I rate entertainment if I’ve not used? You don’t have NA - Not Applicable option.
my experience with kayak was terrible. Team kayak just left me with a booking and limbo and preffered not to contact me.. Instead when I contacted the team they said the booking is cancelled. Seriously 5 days after booking u were waiting of my call to inform me of the incompetence of the team. This will be taken up with higher authorities
only passenger seats are too much narrow. It’s not comfortable otherwise it’s good. Seats are very important because it’s main in Travel
Miss my flight from delhi to amritsar due to lock the luggage door of airplane.and there was no more flight even for next days and they not refund the fare. I took bus grom delhi.. bad experiance.
very run down aircraft. seat tilted. the mobile / magazine holder was broken. The entertainment screen was not working. The crew was good, polite and helpful
Boarding was through bus even though aerobridges were empty. Major mess
Food is good, staff is good... Wi-fi quality is poor, disembarkment after landing is atrocious.
Flight crew was lovely. Bathrooms should have been cleaner. The handsets in business class for watching the entertainment are horrible. Very difficult to figure out which buttons are for what. I managed to get the flight maps on my screen but it wasn't easy. Never got anything else up.
Uneventful trip. Good flight crew. Food could have been better and a bit more of it. Cabin cleanliness was ok.
Extremely bad experience compared to Vistara. No priority in check in, no priority for boarding. No upgrade. Seat selection is paid. Curtains were dirty. Demo bag was dirty. Warmth of the crew was missing.
