Find cheap flights from Indiana to Puerto Rico

Pros: "Nothing."
Cons: "Extremely frustrated. Upon booking my ticket, I was told it wouldn’t be a full flight. At no point did u receive any information alerting me that it was going to be a full flight. I was extremely uncomfortable due to COVID."

Pros: "Mal servicio; compre un tickets que no permitía escoger los asientos y nos seleccionó la última fila en cada vuelo. La diferencia entre ser priority y regula es bien marcada"
Cons: "Mejor trato a todo pasajero; se reconoce las ventajas de estar en primera clase pero el servicio debe ser excelente"

Pros: "The crew was not overly friendly"

Cons: "Temperature of cabin was too cold. My feet were icy."

Pros: "Movies"
Cons: "Comfort. Jetblue offers betwee seats ne apacing betqeen rows"

Pros: "Great crew"

Pros: "The Airbus was so futuristic. If you can make it more futuristic, even better."
Cons: "I didn't like that I had to put my bag under when there was plenty of room overhead."

Pros: "Nice service"

Pros: "Love it"

Cons: "In the last months I have travel 3 times , this is the first with Delta. I can say it has been the best experience I had. Good entertainment, the access to texting and the variety of snacks make superior this airline."

Pros: "Crew was awesome. Very friendly."
Cons: "I’m 6 foot tall and I found my seat space feeling crowded. I found myself wishing for just 2 more inches of legroom. It feels that airplanes are being built for quantity of passengers, not quality of flight."

Pros: "Crew was very fast but not enough during boarding and people had brought oversized carry on luggage to the gate requiring stowing. We had checked a carry-on at check in and paid $30 while several people got theirs stowed for free which seemed unfair."
Cons: "The charging for checked luggage has created a situation that was unfair for all travellers and ultimately made the plane’s departure late. This policy drives people to bring too much luggage into the cabin, putting at risk the safety of others and delays."

Pros: "The friendliness of the passengers and most of the crew."
Cons: "One of the younger female flight attendants was rude . She was collecting trash and took my neighbor’s (aisle seat) trash but wouldn’t take mine. I tapped her elbow to show that I had trash, she looked at me but didn’t take it. She returned and still refused until I exclaimed. She rolled her eyes."

Cons: "Cabin was cold enough to store meat. Entertainment system was poor at best. And, of course, the seats were too small and uncomfortable. Time to start looking at other airlines."

Pros: "See Below.. Inflight WiFi Entertainment Options"
Cons: "Flight was delayed hour due to missing crew. Boarding involved a bus taking to stairs-only-access tiny plane, in pouring down rain. Grumpy flight attendant. All Carryons taken. Ran out of snacks and beverage service."

Pros: "I liked that military boarded first."
Cons: "I think disabled US Veterans should board with active duty and retired military"

Pros: "Quick flight"
Cons: "Not much space for Carry ons. Much smaller than most aircrafts"

Cons: "Waited in the runway and then taxied forever"

Cons: "I was flying standby. I checked the list on line and my name was number 5. I get to the gate and there’s just a handful of customers. The agent said there was enough seats for the standbys I wait and wait for my name to be called but no luck. My name wasn’t cleared yet. Finally I was the next to last one to get a seat. The gate agent who didn’t ask for my name tells me I was all the down at the bottom of the list. While I am glad that I got on I wish I knew what method is use to get your name on the stand by list?"

Cons: "Cabin was too hot since the very beginning. Even in first class."

Pros: "The counter assistant change my seats and my wife and me seat together"
Cons: "Hot cabin"

Pros: "Although our flight was fully booked. The crewmembers on this flight was professional, friendly and efficient. We boarded quickly and took off on time. We even arrived ahead of schedule. Each passenger was given free headphones and complimentary beverages and snacks. I love Delta they are a cut above the rest. They are constantly striving to put the customers needs and wants top priority"
Cons: "Tight seats need more legroom"

Pros: "Late, crowded, bumpy"

Pros: "Arrived early. Got a beverage & snack which is becoming rarer with American carriers. Video selection was very good. Staff was nice and attentive. Overall a good flight at a reasonable price."
Cons: "Narrow corridor to seats"

Pros: "Everything escept the seat that was too small. I also had problems with the entertainment when trying to see movies."
Cons: "Seats too small ant could not watch Movies beacause the screen was defective."

Cons: "Flight was delayed over 1hr."

Pros: "Buen entretenimiento."

Cons: "La incomodidad de los asientos además que la escala fue de más de 6 horas y fuimos los últimos en abordar. Para colmo los asientos fueron los últimos de la fila y ni siquiera eran reclinables. Creo que deben tomar en consideración a las personas que estamos tantas horas en la escala y permitirles abordar primero además de darles asientos más cómodos más aún si hemos comprado los boletos con tanto tiempo de anticipación."

Pros: "I liked the individual tv screens to watch the latest movies"
Cons: "The slow boarding"

Cons: "Retrofitted entertainment system under the seats made it very uncomfortable. It was hard to even stretch your legs."

Pros: "Great service and staff. On time both directions."

Pros: "I love Delta, especially their newer planes that have screens in the backs of headrests and free movies."
Cons: "Leg room is never enough. I'm 6'1"."

Pros: "Giid free sandwixh. Very good entertainment system. Good seats."

Pros: "Well, the seats and the lavatories are smaller than ever. And I am quite petite."

Pros: "Excelente"

Pros: "Entertainment is very good"
Cons: "Send my carry on bag, outside."

Pros: "Late delay notification"
Cons: "Called the airline directly to verify the status of flight within 24hrs and everything was on schedule according to them. Even tho the airport at San Juan have not night arrivals due to the effects of Hurricane Maria, and on previous days the same flight had been moved to a morning schedule for that reason. I was notified of the delay within hours of departure of the connecting flight."

Cons: "Small plane"

Pros: "Plane is great. Comfortable."
Cons: "The staff at the gate at LGA were not too friendly."

Pros: "The flight left on time and we got in 15 minutes before the scheduled time. Awesome service from gate to gate."
Cons: "I didn't like that I had to pay for my bags and still purchase food on plane. The price for ticket is already overpriced to begin with. Fuel is cheaper, the planes burn less fuel due to updated design and still the tickets are three times the cost of five years ago. No one should have to pay for bags period. Show that you really care."

Pros: "We were traveling with a group of 8, only 3 of us had assigned seats when were arrived and the others were on standby. We asked the attendant at the gate desk if there was any chance that the rest of us on standby could be seated together... HE UPGRADED OUR WHOLE GROUP TO COMFORT and allowed us to all sit with each other. Greatest flight experience I've had and such great staff with Delta. Will fly Delta going forward whenever I have a a chance (flew Southwest the rest of our trip - service, cleanliness, friendliness didn't compare)."

Pros: "Movie selection"

Pros: "Very informative staff"
Cons: "Was late"

Pros: "Food was OK. Crew was very friendly"
Cons: "No Entertainment for a 4 hour flight. Plane was very old."

Pros: "Although I am a vegetarian, It was nice Delta was serving sandwiches."

Pros: "newer aircraft; good entertainment options; large overhead storage compartments"
Cons: "cramped passenger space"

Cons: "My selection was not available"

Pros: "Excellent choices for entertainment in the 737-900ER. 110V AC and USB ports at each seat, lots of choices for movies and games on seatback screen. Free sandwiches handed out on board."
Cons: "Intercom didn't work super well. JFK is a terrible airport for connections."

Pros: "The plane,plane, plane! Very new and clean , good entertainment. Love it"
Cons: "People taking their time to put their luggage in the bin... Very annoying."

Pros: "Everything"
Cons: "No comments"

Pros: "The price."
Cons: "Flight was delayed for 2 hours in Airbus 777 full of passengers. The reason was to fix some light and administrative error on a log book. This could have been prevented if they had done all of the checks beforehand. All of those passengers stuck in a plane during a pandemic. Not very smart !!!!"

Pros: "On time take off and the fact that we arrived alive."
Cons: "Hot meals and inflight entertainment. No even drinks were served."

Pros: "Great service and comfortable; well sanitized."
Cons: "TV screens for movies and shows."

Cons: "Smooth and enjoyable trip unlike the second leg to Aspen"

Cons: "Some of the crew had an attitude and the purchased WiFi did not work"

Pros: "The crew was awesome"
Cons: "The flight was delayed 3 times before we even boarded. Then we sat in the plane for an hour."

Pros: "Crew was snappy in getting people in plane and checking in carry ons since occupancy had been reached."
Cons: "Lack of adjustable headrest on seat."

Cons: "Feeling of being cramped"

Pros: "Crew was great!"

Pros: "Checking in with my Mum who needs assistance was excellent."
Cons: "Lack of Entertainment."

Pros: "Time of flight"
Cons: "Aircraft had no screen, old, uncomfortable"

Cons: "Crampt space, cold cabin"

Pros: "None"
Cons: "Long delay"

Pros: "Movie options were good."
Cons: "The a/c was not working well and t"

Pros: "The service was excellent and the flight on time. Love American."
Cons: "The seats have been refurbished and if you are a plus size the seats are uncomfortable."

Pros: "Service"
Cons: "Seats and space"

Cons: "Entertainment via internet could NEVER be really be done complitly. And the flight attendants did not know how to help costumers"

Cons: "Poor service"

Pros: "I loved everything. No complaints. American airlines is one of the best airlines I have flown with."

Pros: "I liked that we got to San Juan safely. The crew on board was very accommodating."
Cons: "Due to the delays, we missed our jumper flight and American refused to compensate. Also, only had two cookies all day from 8:05am until 3:45 pm! No sandwiches as promised. We were delayed approximately 4 hours total. Had to take a taxi ($85) to Fajardo to HOPEFULLY catch last ferry to Culebra. Guess AmericansAirlines doesn’t care if you have to sleep at the dock!"

Cons: "Dallas to San Juan San Juan Dallas American Airlines has the worst seat of any airline flown by us fare almost 2000 dollars for round trip and the seat is small hard uncomfortable even for a short flight this is no business class!!"

Pros: "On time"
Cons: "Cold cabin"

Cons: "The seats are very tight."

Cons: "Last minute cancellation and reschedule if original flight with 20 people hounding the gate for standby status. Craziness. These last minute revisions mist stop"

Pros: "USB Outlets are nice to have"
Cons: "Nothing was bad on this flight"

Pros: "Boarding process"
Cons: "Delay, no food,"

Pros: "Schedule was punctual. The entertainment was superb. Good crew. The overhead bins were, for some reason, larger which aided the boarding process."
Cons: "I guess the lack of snack options but that is just the way it is nowadays."

Pros: "Can't think of anything good"
Cons: "SEE: Customer Relations request #1-249830721"

Pros: "Nice crew clean airplane"
Cons: "Initial flight was cancelled after 2 hours delay. My next flight was scheduled the earliest possible by AA which was 24 hours later. No transportation,hotel or miles compensation for this. I had work and responsabilities the next day. TThe scheduled trip was supposed to take off at 7:45. Boarding started late and was very slow. My bag fit the meassurements and still was forced to check it (which I did not want to do as I did not want to be waiting an hour for my bag at my arrival as I had work early the next day. In addition there was airplaine traffic as it was "rush hour" instead of flying at 7:45 we departed almost at 9pm!!!! Have to pay for food Quality of tv monitors very poor And in an uncomfortable position No movie options No wifi although stated the aircraft has Non functioning electrical plug"

Pros: "Nothing"
Cons: "Never made it to San Juan to catch my cruise. To top things off I was a ship for two days without my luggage and underwears. Never again!!! Thank you JetBlue!!!"

Pros: "On time smooth"

Pros: "The pilot was a riot, the flight was on time. Again, nothing wrong, nothing special. As it should be (if only we had more leg and seat room, and I am pretty streamline)."

Pros: "Friendly staff. Landed early. Offered a free bag."
Cons: "They moved the flight earlier, which was not fun. And, there were no entertainment centers."

Pros: "Nothing"
Cons: "Super old planes, no had a tv."

Pros: "Puntuality"

Cons: "There seets are two small. And they dont sell alcohol. That sucks."

Cons: "The airline had trouble with the plane. After we waited 3 hrs in the plane they cancel the flight. They offer a hotel but it was very dirty"

Pros: "Friendly polite staff. Plane left and arrived on time."

Cons: "No have owned screen TV"

Pros: "Even when the plane was full they managed to help passengers to get seated."
Cons: "If you still flying economy class, why would you have to pay extra for exit row where the seats are the same. Only received pretzel and a cup of drink on a 3 hour flight once."

Pros: "Everything"
Cons: "Nothing"

Pros: "Comfortable seat"
Cons: "Lack of entertainment"

Cons: "One hour delay sitting inside the plane with no pilot!! And to top it off, the air conditioner was off!! Will never fly American ever again."

Pros: "Overall good flight"
Cons: "I did not like the time needed for boarding/ settling in. But that is a factor of people not following instructions. Not the crew."

Cons: "Terrible airport assistance, many unnecessary customs checks, uncomfortable seats, on flight bad service and late flight times."

Pros: "I was going home"
Cons: "Late flight no pilots andt broke my luggage."

Cons: "I didn't like the American airline people who checked my bag. She threw it because I told her nothing was breakable in it."

Cons: "Gg"

Pros: "Everything was on time, no delays."

Cons: "Seats could have been better. Very uncomfortable seats"

Cons: "If this flight had been delayed to match our flight from AUS. We arrived in SJC at 1100. So a 8 hour extra time in flight was avoidable if United had waited 30 minutes."

Pros: "The crew was helpful and nice."
Cons: "It was delayed a lot."

Pros: "On time"
Cons: "Space a little cramped.for spmepne 6'3""

Pros: "EWR gate personnel tried to move things along. Seat was roomie and the flight attendants were pleasant. Flight was on time and landed early. No complaints."
Cons: "Long TSA lines at EWR, but they moved."

Pros: "I liked the perfect landing!!"

Pros: "Nothing"
Cons: "Terrible service. Flight delayed (two hours)."

Pros: "Nothing, The flight didn't happen"
Cons: "Waited for 6.5 hours for the flight to get cancelled and rescheduled for a week later."

Pros: "All in the prices!!! Accesibility!!!"
Cons: "The prices changes too much!"

Cons: "Flight never happened because of hurricane yet I never got my money back. Natural disasters should qualify for a refund not a voucher."

Pros: "Nothing"
Cons: "I'm supposed to bring a carry on with me and they don't allowed me this time. They should be strict with other passengers who bring more than a carry on. I was SO MADDD"

Cons: "we took off over 1 hour late"

Pros: "Services , on time"

Pros: "Lady at the main customer service was trying to be very helpful.."
Cons: "Bording time ended at 10:00.. plane was departing at 10:15. Got there at 10:06.. the counter lady was very rude and instead of help me get to another flight or show me other options, she told me the doors was closed and that it was totally my fault I lost my flight since my prior flight got there early.. doors should be hold ten minutes after the end of the bording time. she sent me to the main customer counter.."

Cons: "See above."

Cons: "Delay?????"

Pros: "Friendly & informative captain & crew"
Cons: "Smooth flight, no complaints, A+"

Pros: "Great service, it had been a while since I flew with United. Impressed with the new plane."

Pros: "Very nice breakfast provided. Staff was great."
Cons: "No media entertainment for 3.5 hour flight"

Pros: "clean; good movies"
Cons: "no kosher food option"

Cons: "The flight was life threatning. The pilot hit a patch of air, and there was screaming and people were hysterical. Honesty, we thought the plane was going down into the water. I still have not recovered from the fright, and i dont know how i am going to get back on ghe plane to go home. Thr captain didnt even address the issue or appologize for the discomfort. Very unsatisfied...and scared. I left 7 small chikdren at bome, who all need a mother."

Pros: "On time and comfort"

Cons: "My seat was the last line and it was uncomfortable."

Pros: "That i had all four seat available to me and very helpful"

Pros: "very helpful"

Cons: "Thr boarding process was a mess, a lot of people didn't even have seats assigned."

Pros: "The personal are very amability"

Pros: "I traveled on a weekend during which I experienced numerous flight cancellations and was stuck for a couple of days on two separate nights. I flew United and American that weekend. United Airlines staff was the most empathic and apologetic to.me, even though they had no control over the weather. I didn't expect any accommodations for all of the changes...just a little understanding...and that's what they gave to me. I did let AA know how disappointed I was in them just for their lack of compassion. Thanks"

Cons: "The delays was horrible!!"

Pros: "Rate was very good and the time of the flight was perfect! Non-stop and all."

Pros: "Fast and easy boarding"
Cons: "No tv, no , no magazines"

Pros: "United personal quickly found our bag location and made the arraingement to send it to us ASAP."
Cons: "The fact that the only bag we checked in with the airline did not arrived in our plane with out any warning what so ever."

Pros: "El viaje de newark a san juan por united fue excelente. Por la linea aerea de American Airlines terriblemente FATAL. Habia un problema con el avion o la torre del vuelo miami hacia san juan PR. Nos ofrecieron estadia en un hotel supuestamente ellos corrian con los gastos ya q se atraso el vuelo y no fue culpa de ningun pasajero segun nos dijo una señorita del counter, resulta ser q el hotel fue el piso del aeropuerto de miami x 8 horas!!! Wow a la verdad q nos vieron la cara de bobos y nos cojieron de bobos tambien. Q trato mas injusto. No volveremos a viajar por AMERICAN AIRLINES asi mismo le dejaremos saber a todo el mundo el trato de esta linea con los pasajeros. Gracias a esto nos agravamos la espalda, costillas. Por culpa de ellos por tratarnos como basura. Eso no se hace!!!! Despues q estabamos sentados en el avion el piloto no llegaba y nos tuvieron q bajar del avion, esperar a que llegara otro piloto para volvernos a montar en el avion!!! Q mala coordinacion!! Esto es una falta de respeto!! Esta linea AMERICAN AIRLINES ES UNA PORQUERIA!!! No volvemos a viajar por esta linea JAMAS!!! Irresponsables!!"
Cons: "Nothing at all !!!! With AMERICAN AIRLINES THE WORST!!! We will NEVER travel by this linea aerea. Son una gran Porqueria!!"

Pros: "Efficient"
Cons: "Small seat One bathrokm"

Pros: "Everything was perfect, the crew was fantastic"
Cons: "Maybe a bit of food."

Cons: "The airline is horrible.. Poor customer service"

Pros: "Boarding"
Cons: "Excellent"

Pros: "The service since I am handicap"

Pros: "Bien"
Cons: "Bien"

Pros: "Price."
Cons: "Seats need screens & outlet for charging."

Pros: "Everything"

Cons: "Comfortable and affordable!"

Pros: "Very organized . On time"

Cons: "Last row seats. Nothing of space, man seating next to me in the isle seat couldn't accomodate his legs inside the available space."

Pros: "Good trip"
Cons: "Nothing"

Cons: "I never took this flight since the San Francisco flight got delayed that when I got to the gate to board the Washington flight. The gates closed on my face literally. Awesome trip.! (Sarcasm included)"

Pros: "Getting from point a to point b."
Cons: "Lack of good free snacks. Not getting free bag checked."

Pros: "Service"

Cons: "Waitied in the airplane for about an hour till take off. Wasnt offered anything to drink till after."

Pros: "All very happy staff and super professional service."

Pros: "nothing"
Cons: "no covid protection"

Pros: "I like the wider front seats. Plenty of room and comfortable"
Cons: "On the return trip I wasn't able to purchase the wider seats since they are only 8 of them. I sat on the third row and it was quite uncomfortable even for a small person like me"

Pros: "Terrible! The worst experience in my life."
Cons: "Nothing, the airplane and the staff totally disaster."

Cons: "Flight was 4 hours late!! Just showing up on time would have made it better."

Pros: "Fair price"
Cons: "Comfort"

Cons: "Service skills it seems not to be part of the employee profiles. Unfortunately they all have the same lack of empathy and rudeness"

Cons: "USB Connections & Free WiFi"

Cons: "The space between the seats could be better"

Pros: "The chicks were hot"
Cons: "Seats don’t recline and you have to pay for water"

Pros: "the flight was good very fast"
Cons: "the flight was good, but the space inside the plane is very small, they charge you to breathe, water, luggage. even the wallet is charged as a personal item, to travel with a baby Spirit is NOT an option. The uncomfortable seats in that must improve a lot. Cheap tickets but you pay for everything."

Pros: "Crew was ok."
Cons: "Flight got delayed. Seats are uncomfortable"

Pros: "Everything"

Pros: "Nada."
Cons: "Super incómodo"

Pros: "Gate crew of Spirit in MCO Orlando bill me $65 to boarding flight to San Juan with my carry on bag. Nobody’s in San Juan or a Spirit Web site inform me of thie random charge. It’s a Scam!!!!!"
Cons: "I will NEVER flight again with this company and i demand a investigation of this event with Spirit Airlines!!!!!!!"

Cons: "Boarding was horrendous"

Cons: "seat, confort, dint recline, not tv or movies, no snacks"

Cons: "Good"

Pros: "Excellent crew"

Pros: "On time"
Cons: "Seat not comfortable"

Pros: "Timely concienced"
Cons: "Awful seating Expensive food and old No complimentary beverages nor snacks 40 pounds for checkin bags ridicule Hidden costs First time traveling and prices shown on internet raised considerably after all extra charges"

Pros: "The staff in the airplane wass kindly"
Cons: "Spirit service is awfull dont fly with them. Comfort is very poor"

Pros: "Flight left early and arrived early. No drama at the gate. Great staff and smooth landing."

Pros: "Great fly"
Cons: "No entertainment and paying for coffee and beverage in the airplane."

Cons: "Sits are too tight"

Pros: "No delays, easy boarding process, attentive staff and such a smooth flight!"
Cons: "I suggest free snacks or a soft beverage"

Cons: "The space of the seat and that know we have to pay for our luggage"

Pros: "Nothing!!!"
Cons: "All"

Cons: "I had a two hours delay in Fort Lauderdale and I was with my 84 years old father. I'm thinking of not using Spirit again because it's been the third time that I use it and every time there's a delay."

Pros: "Flight was on time."
Cons: "The landing was a little brut."

Cons: "I had to pay $50 for luggage :("

Cons: "Getting dinging for bags at the gate, $50 a bag each way?!? Wasn't explicit ok Kayaks website and very financially cumbersome. Not cool."

Cons: "Had to pay a lot for my carion around 60"

Pros: "Nice attention from airline personnel"
Cons: "Checking in at San Juan airport took longer and e-systems didn't work ok"

Pros: "Crew was very friendly and helpful"
Cons: "Long delay in ft Lauderdale on plane on hard seats. After adding all additional cost plane tickets was same as competitors. Only they offer more comfort for the price."

Pros: "Both flights were great, on time, not even a shake and the fñight attendance really nice."

Cons: "The service,"

Pros: "Departure and arrival right on time."

Pros: "Excelente!"

Pros: "there are surprise expenses everywhere. you have to read the fine print before buying the ticket, then you wouldn't. Worst of all is their so-called $9 club which costs $60. Technically they may be right ... read the agreement. It's just no one would expect it to be extraordinarily egregious. It's very deceptive."

Pros: "It was the only flight without stop. That is the only thing I like."
Cons: "The price, seat, services in all aspect."

Cons: "Crew food boarding check in employ not profesional"

Pros: "Colocar tv o dvd para ver peliculas o algun radio."

Pros: "Crew were nice. Good timing."
Cons: "It was my first time with Spirit. I was not aware that eveything has a cost. Bags, carry-on even snacks. No tv on planes. It was a "low price" ticket, but in the end I had to pay $90 for luggage. I did not like the noises of the plane. The crew im times were talking so loud I could not take a nap."

Pros: "Nothing"
Cons: "Not enogh seats space, no free snacks like Jet Blue, small table...."

Pros: "A clean plane"
Cons: "You could not used cash and no entertainment"

Cons: "It seems like a company that like to fool people."

Pros: "Nothing"
Cons: "Everything no food,no music,no movies,no enough room etc"

Pros: "Flight on time, clean aircraft, customer services ok"

Cons: "Many hidden costs, seats unreasonably small, no drinks or snacks at all unless you buy them, disorganized. Airline appears reasonably priced, but they charge high prices for any amenity usually included in the price. They didnt have curbside at airport, adding to the long lines inside. Elderly passenger had to walk with heavy bags before getting wheelchair. Not acceptable. Website almost imposible to navigate-kept kicking me out and phone service is inefficient . Clearly, everything is set up to make traveler spend the most for any necessary convenience once they arrive at airport. Will not travel with Spirit agIn."

Cons: "I tried to check in online and the first thing I had to do was pay for my carry-on. As soon as I did I had a response that I needed further assistance from a representative and that I had to contact them. When I did, the woman told me that everything was fine. I re-check and told her the message was still showing up. She told me to try on my computer instead because the message didn't appear for her. Oh and before I told someone my problem I was transferred to the operator a couple of times. Finally I pulled out my computer an as soon as I saw the message called back extremely upset and told her that she needed to check with my confirmation number and to please not transfer me to the operator. She confirmed the problem was an error in the billing address. Worst experience for such a small problem. Crew wasn't too happy on the flight, chairs don't recline, no entertainment or drinks. You get what you pay for."