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Cons: "The flight was full. Expected some level of social distancing."

Pros: "The crew was great."
Cons: "The plane is suffocatingly warm."

Pros: "Nothing"
Cons: "They could’ve let us check our bags to make our flight on time."

Cons: "$40 carry on each way, garbage. Would have bought ticket elsewhere if I knew that"

Cons: "Kid next to me threw up"

Pros: "Friendly staff"
Cons: "Poor leg room"

Cons: "Lost luggage - never even sent to MCO from MSP, caught international flight - was assured my bag would continue all the way to DXB, but not the case. I get it, it happens, still sucks - continuing on to next destination with no bag...."

Pros: "Staff was very friendly and patient despite setbacks. Really appreciate how hard the whole Sun Country crew worked."
Cons: "Our flight was delayed 3 hours due to mechanical issues, which ended up having us get caught in a storm in Orlando. We ultimately de-planed 4.5 hours later than planned."

Cons: "I did not like the fact that I had to pay for my luggage at check-in. What the hell was the ticket price for??"

Pros: "pleasant staff ; drinks offered free; no frills but comfortable; soft landing"
Cons: "tight room for legs; late landing"

Pros: "The hardest part was the long TSA line in Minneapolis."
Cons: "Long TSA line Minneapolis!"

Pros: "It was quick and easy."
Cons: "We weren’t seated together and the space is quite small."

Pros: "The overall flight was fine. No frills in flight at a no frills price."
Cons: "The seats are terribly uncomfortable."

Cons: "The seats are too close together. When I tried to eat my salad my head bumped into the seat in front of me."

Pros: "The flight crew was pleasant. The refreshments were great along with the carry on bags and seat selection when buying tickets."
Cons: "The plane was to hot. There were lots of passengers complaing about the heat. We also had to wait on the runway to take off for 40 minutes. The course of the flight was also uncomfortable due to certain passengers that wouldn't cover their mouths when coughing or sneezing. I even offered the individual cough drops and they had denied them and continued hacking. Then when landing in Orlando we had to wait to be taken to our gate. We were told that we were supposed to go to gate 97 but there was an American Aircraft in that location so we had to wait for another gate for 20 minutes. I know those last 2 events aren't really under the control of Sun Country, but still it was a pain."

Pros: "Pleasant staff Complimentary drinks Arrived early"
Cons: "Plane seemed old No room in seat when person ahead reclined"

Pros: "Everything was excellent.next time no other flight"

Pros: "Free beverages, adequate leg room - we were fortunate enough to sit in the Exit row."
Cons: "A four hour flight is worthy of peanuts or pretzels - too bad this is what airlines are choosing to cut costs on."

Pros: "The plane was more comfortable than most."

Pros: "Crew was nice and flight was easy"
Cons: "Not so much with the crew but on both flights people had moved seats before I was able to board."

Cons: "Check in 55 min befor flight was told to late bought ticket on southwest person was rude snobby arrogant and enjoyed telling me book another flight"

Cons: "food is no good providing pork with omelette without the asking to passengers for example I do have a allergy from the pork meat Second thinks his religion purposes we cannot able to eat the pork"

Pros: "I was very impressed with all aspects of my trip."

Pros: "We loved how friendly and attentive the staff was. We were asked if we'd like to upgrade to First Class for a small fee, which we accepted. Having never flown First Class, we felt like royalty and had an awesome, relaxed experience!"

Pros: "Everything was great flight"
Cons: "Nothing really"

Pros: "Good value, pleasant staff, good flight"
Cons: "No problems"

Pros: "I would definitely suggest his airline to anyone. The crew was very friendly and seemed to really care about the travelers. They gave complementary checked bags for carry-ons. In addition the flights were not all full which meant no over booking for its customers like so many airlines like to do."

Pros: "All boarded and them captain said we had to change planes. Thankfully, one was available and we were only an hour late to our destination."

Pros: "Didn't crash."
Cons: "No ashtrays."

Pros: "Good for the money, Sun Country Airlines is a no frills airline, that being said it tries hard and does a great job, i will gladly use it again"

Pros: "I was traveling to visit my terminally ill brother so really appreciated the no hassle experience. While it was a very sad trip for me personally I had a feel good moment when they offered priority boarding to all military active or non active."

Pros: "Captain communicated with us. Flight attendants were friendly!"
Cons: "No cookie or pretzels."

Cons: "I felt like a sardine in a can. Seriously can you make seating more comfortable? It's torture while first class is treated like royalty. The coach seats were hard as rocks and tiny. I hate flying because airline companies treat people who can't afford the over priced first class seats like cattle. Airlines are greedy. The good price for the flight is great but in the end feeling cramped and getting my legs and arms bumped every time someone walks by is ridiculous. GET COMFORTABLE SEATING IN COACH DAMN IT!!"

Pros: "The greatest!"

Pros: "Everything was expeditious, staff was courteous and the flight went smooth. Thanks Sun Country Air!"

Pros: "Just the movie"
Cons: "Very uncomfortable, limited space. People too big next to me and I was on the middle so I felt desperate. I have to said to the man sitting next to me, to be careful because he was touching me everything every time he moved... Terrible experience."

Pros: "Terminal 2 is a delight to fly in and out of."
Cons: "website would not allow us to check in. Said we had to call. We did, and we waited on the line for 1 hour and 25 mins only to be told by a not so friendly agent that we would have to check in at the airport. That is what we should have been told via the website vs. call in. Get your act together SC, you are our hometown airline, but not if your customer service is not at least on par with your competitors."

Cons: "Everything was great"

Pros: "There was plenty of room between the seats . The plane was new and clean."
Cons: "I would have liked a free snack option."

Pros: "Comfort -- roomy. On time!"

Pros: "Delta continues to shrink knee room which as a 6'5" person is problematic Sun country flight was what I remember"

Pros: "Yes very good flight"
Cons: "Everything was good!"

Pros: "Roomy seats. Left on time arrived on time. Will choose this airline again."

Pros: "The updates on my phone . I know where to pick up my luggage before they made the announcement in the flight."
Cons: "Nothing"

Cons: "No free snacks!"

Cons: "Left 1 1/2 hours late"

Pros: "Plane was clean"
Cons: "It was late and we didn't know why"

Pros: "Luggage made it. Good price direct flight."

Pros: "Price"
Cons: "Snack service very slow"

Pros: "Loved the individual monitors"

Cons: "Great"

Cons: "Use another airline"

Cons: "Good value"

Pros: "The pilot did great job.brought us before time."
Cons: "Pay extra for bag :( No video screen No food The check in area was mooved without notice."

Pros: "The entire experience was amazing."

Pros: "This was a quick flight - 39 mins I also got an upgrade too"

Pros: "Aubrie and Claire"
Cons: "Engine could have started. It didn’t."

Cons: "Landing was rough."

Pros: "Friendly crew, comfortable and ON-TIME!!"

Pros: "High level service"

Pros: "Pero AA Me conectaron de inmediato al proximo vuelo y logre llegar a mi Cena de Navidad con mi familia.. Gracias"
Cons: "que las distancias dentro de los gates del aeropuerto es muy larga y como no camino rapido perdi mi vuelo..."

Pros: "Smooth ride and early arrival"

Cons: "Beat up baggage"

Pros: "The staff was welcoming and it felt good!"

Pros: "Nothing exceptional"

Cons: "The lack of entertainment, and the excruciatingly long boarding process."

Pros: "It was as good as one has gotten used to"
Cons: "It was only as good as one has gotten used to"

Cons: "Boarding was poorly set up."

Pros: "Nothing"
Cons: "Sitting next to a bunch of crying babies"

Cons: "Rude attendant"

Pros: "Time in air was quicker since we left so late"
Cons: "We spent 45 minutes on the ground in miami waiting for rake off in a hot airplane with no real air. Babies were crying because of the heat and everyone was sweating and complaining."

Pros: "Got us there"
Cons: "Cramped seating"

Pros: "Aircraft was cool"
Cons: "Small children"

Cons: "No wifi or chargers or seatback entertainment"

Pros: "Quick boarding and luggage pickup."
Cons: "Mediocre staff. In my experience United is more friendly and welcoming."

Cons: "Total incompetence. Navigational system broken, two hours on the tarmac, unboarded, then reboarded one at a time, then out to the tarmac and then back to the gate to do FAA paperwork before finally being over 4 hours late. And they don't really care. Very sad."

Cons: "they broke my luggage"

Pros: "It was on time boarding and landing"

Pros: "Staff for the airline was very good!"
Cons: "I had to check a second bag on my return. I entered Mexico with a skateboard carry on. When I went to leave, the airport would let me pass through with it. I was forced to check a second bag and it really bothered me."

Cons: "Everything"

Cons: "Delay otherwise average"

Pros: "Great service"

Pros: "Everything went smooth"

Pros: "Poor for BIG Airline like that chips chips"
Cons: "NOT GOOD the is 2 MUCH for CHIPS"

Cons: "Same as previous response."

Cons: "Great"

Pros: "Everything was on time"
Cons: "The lack of organization at he moment of boarding generates problems with the passengers .. A lady started to get angry when group 3 was boarding and she was group 2. She was waiting were group 3 was in line .. It would be better to have it like united that they have lines for all groups."

Pros: "Terrible porque no pude viajar ayer"

Cons: "THE LAST TRIPS I HAVE HAD WIT AA HAVE ALL BEEN LATE."

Pros: "On time"
Cons: "Nothing"

Pros: "Engaged with customers no matter the seat preference"
Cons: "Boarding system not good !"

Cons: "Boarded an hour late"

Cons: "I didn't like how we were 20 minutes early yet after 1.5 hours of sitting on the Tarmac that I missed my connection by a few minutes. I wish the crew hadn't falsely informed the passengers onboard that the other planes would be delayed with the communication issue @ Reagan (DC)."

Pros: "Nothing"
Cons: "Co captain was late. Sat seat belted forever without moving"

Pros: "Made it to LGA"
Cons: "Didn't make it home"

Pros: "I liked the smooth ride, and engaging captain. We didn't hit much turbulence, even if it is uncontrollable. Takeoff and landing was smooth and put my worries about flying to rest."

Pros: "Everything went really smooth and no issues"
Cons: "No complaints at all"

Pros: "By the time I boarded the plane three hours late nothing short of a flux capacitor to make the plane fly back in time would have made this trip even decent."
Cons: "It was just so late."

Cons: "None"

Pros: "Crew was great!"
Cons: "Boarding was excruciatingly slow."

Pros: "They sat my family together and the crew was amazing."
Cons: "The seats are really uncomfortable and the flight was really packed with all this covid stuff."

Pros: "Easy boarding"
Cons: "A little Snack"

Pros: "Quick boarding, on time."
Cons: "The flight attendant checking people’s bags and boarding passes at the gate was not friendly."

Pros: "Everything was simple and it was cool that they let the staff wear comfy clothes"
Cons: "Usb chargers in the seat, and free refreshments and peanuts"

Pros: "The crew was good and the flight was smooth."
Cons: "The seats were far too close to have any kind of real comfort."

Cons: "Free beverages"

Pros: "Flight attendants were great."
Cons: "Bag check agent could have been a little more friendly."

Pros: "Crew was nice."
Cons: "Not having so many extra charges and having to pay for a carry on"

Pros: "Nothing is good on this flight. It was delayed by 7 hours and the communication is not proper"
Cons: "Customer service"

Pros: "All wa great"
Cons: "Nothing"

Pros: "Cost of flight"
Cons: "Extra charges for everything! Couldn’t even get a cup of water."

Cons: "Extra charges for everything! Asked flight attendants for a cup of water as I was not feeling well and was told I could buy some water. I was also told my carry on was too big when it clearly fit in the container at the check in process."

Pros: "timeliness of the flight professionalism of the crew immediate attention to a passenger who fainted"
Cons: "passengers were cold and there were no blankets to be offered there were no hot beverages and it was very cold. all beverages were for purchase and yet no complimentary hot coffee nor tea, even if you wanted to pay"

Pros: "It was great"

Pros: "Affordable but no free water or snax"
Cons: "Cheap feeling seat. Thin plastic shells packed tightly together. But hey- its cheap!"

Pros: "Boarding was better than other airlines."
Cons: "Seats are uncomfortable and do NOT recline!"

Pros: "Great airport for getting to Florida. Good prices"

Cons: "Flight was delayed 6 hours."

Pros: "Friendly staff!!"
Cons: "Hour delay on flight"

Pros: "People in my row."

Pros: "Price"

Pros: "Quick flight and overall nice crew."
Cons: "None"

Pros: "Plane, staff, made best of bad situation. Seats are only OKAY to Good, but NO airlines are really comfortable so by comparison they were good"
Cons: "The delay - this time not due to the airlines, so thus the good review."

Pros: "Boarding speed and flight"
Cons: "Uncomfortable seats, does not recline, even water is for sale."

Pros: "I arrived safely Tommy Destination"
Cons: "It was so hot boarding and unloading. There was no air. Staff was curt and not very friendly as of assistance."

Pros: "The plane was clean"
Cons: "You have to pay to choose your seat, to have more than one carry on bag (literally of any size!!), and for any food. Nothing is complimentary. The seats don't lean back at all. No headrest adjustment for any sort of comfort. The seats are hard. We had a 30 min. Delay for some reason we were not made aware of and no apology was made. No Tv's or even a pocket in the seat-back in front of you. Basically if you can fly anything else other than this airline you are probably better off. Delta is basically the exact opposite of this airline and even American does way more. If I can help it I will never use this airline again."

Cons: "After the horrendous delays getting to my destination I just bit the bullet and bought new tickets (duplicates) on a different airline to get back home-- rather than risk a repeat experience. Ended up costing an extra $300 but at least I didn't have to spend an entire day in an airport trying to keep my 7 year old from losing his mind."

Pros: "Flew 2 different legs with Allegiant, both of which were delayed for maintenance stuff. 2nd leg, we sat in the plane for an hour waiting for a maintenance guy, so my wife went to the bathroom. No toilet paper! When my wife asked about it, she was told "we won't be getting toilet paper for this flight." Inexpensive is one thing, but...dear lord!"

Cons: "No issues"

Pros: "No complications and efficient boarding"
Cons: "The people that stand up when the plane stops even though they are going to have to wait till the door opens and everyone in front of them has to get off before they do."

Pros: "The plane departed on time. The crew was very friendly."

Pros: "First time flyer on this airline... I loved that it was a DIRECT flight halfway across the country."
Cons: "Where to start... i guess for starters EVERYTHING is an upcharge. I was suprissed the seatbelts were included! Less legroom than a Cesna 152 and surrounded by 159 of my closest friends. And i mean SURROUNDED. That cabin is SO tight! So tight in fact the seats are a blow mold plastic with roughly 1.5" of foam and fabric. Think go-cart bucket seat with some foam rubber and pleather. Then there's luggage... My carry on bag (that I've used for 15yrs) was too big for the jig at the counter so got to check it for an additional $10 (above the $30 i had to pay to bring it) and they charged me $40 for my original check bag. The hitch is that they only allow 40lbs ($1/lb) for that check bag when the rest of the industry says 50lbs is the norm. Oops, gotta pay for that too! And wait for it... sodas are $2 in flight!"

Pros: "The prices are good. Anything additional (food, overhead carry on space) is an additional cost but this is how they make the tickets cheaper for people who don't need extras."

Pros: "I like the flight. It was on time"
Cons: "Nothing"

Pros: "Nothing."
Cons: "They overcharge for bags and their weight limit is only 40 pounds. They leave the desk and hour before take off which doesn't help people who are running late. They charge you to print out your boarding pass. They don't even send the boarding pass through email, you have to download the app. Overall horrible customer service. When call for customer service you can't even get a human representative. I missed my flight and they didn't even have another flight to to accommodate me to get to my destination and no one at the front desk to talk to."

Pros: "Smooth boarding"

Pros: "The crew was awesome! They were friendly and very focused on their passengers. The plane was clean and the flight, itself was great. Worth flying from Oregon to So. Cal., will do again. Loved the flight times, and because of them, we were able to have half a day on departure day (Thursday 3:30 pm) to drop off dogs, pack and run errands and some work and arriving back home (Tuesday 9:46 am) gave us all day to work and get ready for the week."
Cons: "Plane did not board or leave on time, spent a lot of time waiting both on and off plane. I also did not like being hit with the taxes and fees at Alamo, after booking through Allegiant. Those should have been included in the initial payment, because I could have rented same vehicle for $40 less through Alamo website,(final payment w/ T&F's) That was a waste of your customer's money."

Pros: "It's really annoying to stand in line, get to the attendant and then be told to step aside and download an app for your phone and check in (and especially check bags) that way. I don' know the security or privacy of that app, plus it is just tedious and annoying."
Cons: "Seats on Allegiant are terrible, and charging to print out a boarding pass is awful. Charging for water on a flight where you have no other options for water should actually be illegal. Shame on them for that."

Pros: "friendly staff, good take-off - landing, all that jazz"
Cons: "Not knowing it would be a late take off. Other than that, very good."

Pros: "friendly crew clean plane, speedy service"

Pros: "Plane was roomy and comfortable."
Cons: "The Plane WAS NOT CLEAN! The turn around of the plane was so short that you guys did not take the time to vacuum the interior of the plane. My seat and other seats in my row was full of cookie crumbs and sticky food from the previous passengers. It was totally disgusting. Yuck !!"

Pros: "It's ridiculous have to pay to bring a bag on your airplane it's ridiculous that your staff at the Medford airport or unprofessional and lack common courtesy."
Cons: "Gate staff at Medford Oregon airport were rude and unaccommodating"

Pros: "Excellent direct flight at good price"
Cons: "Flight 339 not listed on TV monitors at Boise airport"

Pros: "Some of the crew was VERY rude. I was uncomfortable and will never fly through them again."

Pros: "It was fairly clean and the flight wasn't crowded."
Cons: "Flight boarded late, $2 charge for water (and it's not even good water), and no free carry on."

Pros: "NOTHING"
Cons: "First time flying Allegiant: Head's up! They charge you for EVERYTHING and I mean EVERYTHING and the overall experience is awful. Would you like to know what it's like to fly on a plane bound for extradition to a foreign prison...fly Allegiant Airlines. Would you like to experience the unexpected thrills of being nickeled and dimed at every turn....fly Allegiant Airlines. Would you like the answer to the question posed after paying $100 for two carry-on's: 'could this get any worse?' Answer: It does!...fly Allegiant Airlines. Here's how it all starts out they welcome you to the terminal with a wonderful opportunity to pay $5 for printing your boarding passes (unless you download their app). How could a piece of paper that small that no other airline charges you to print cost $5 you ask? Well that is the magic of Allegiant Airlines at work, if they can't make something simple; both costly and annoying then you aren't flying Allegiant Airlines. You then inquire at the check-in desk can my loved one and I sit together, and they say sure but you will have to do that at the gate. Ok some positive news here...but then it sinks in.. wait a minute what Airline are we flying again? ...Allegiant Airlines, and what is their motto?? If it is simple and easy it shall become both costly and wildly inefficient. You arrive at the gate with hope in your heart and they then tell you, umm no. Who ever told you that is a fool! You can make no changes to your seating this is a 40,000lb aircraft with a 300,000lb lift capacity and it can't handle you sitting next to your girlfriend it would compromise the avionics and we would all surely die. Then why on the app did it show open seats? Seats of course for a price! Not by section like a normal airline ohhh noo a price that was completely different for every single seat as if the seats were in competition with each other in some high altitude economy that makes far less sense at sea level.The helpful response to this inquiry was 'oh well that was then' I am looking at it right now. I don't know what to tell you.. What's next?! A surprise $50 charge per carry-on! Unless you read the small print on one of their emails that is filled with advertisements they make it look like another advertisement, I'm going to go out on a limb and say INTENTIONALLY as it is never mentioned on: (The check-in email, the purchase confirmation email, not mentioned by the ticket counter, not anywhere on the app, not written anywhere on the electronic ticket despite them announcing otherwise) They instead tell you right as you are boarding the plane and have absolutely no choice in the matter and have done this innumerable amount of times as the flight attendant was well versed in de-escalation protocol and a security guard was positioned an arms length away as she deftly charges your card on file... I have run out of characters for this post I can only assume this comment section is run by Allegiant Airlines.."

Pros: "Cheat, direct flight from LA to Boise."
Cons: "Absolute bare bones. Like riding the city bus."

Pros: "This airline will nickel and dime you to death! Substandard service, and hidden fees. I guess you get what you pay for. Needed to go to a family funeral, and they were the cheapest, but I guess you get what you pay for."
Cons: "Nothing."

Pros: "Sitting at the airport waiting for my flight and got an email saying it was canceled no explanation. Had to spend 400 on another airline just to get home."

Pros: "Cleanliness of plane"
Cons: "Reclining seat would have been nice"

Cons: "Bags got lost"

Pros: "Nothing"
Cons: "Everything"

Cons: "My precheck info was put on my minor child’s ticket by kistake so I couldn’t go through the Pre check line."

Cons: "Baggage claim took one hour"

Cons: "Rude staff"

Pros: "Nice aircraft & nice flight crew"
Cons: "50 dollars to check one small bag !!!!!"

Pros: "Nothing positive to say about this whole experience."
Cons: "1. I do not like the surprise fees for bags or in order to pick your seat. 2. Flight was delayed out of Indy. 3. Sat on the runway for 40 minutes once we arrived in Orlando."

Cons: "Carry on charge. Seats don't recline and are uncomfortable. Charge for everything including water."

Cons: "We had all sorts of issues with this trip. I booked flights months in advance because I liked the flight times and the fact they offered a direct flight. I was then contacted by the airline to say that they had to change the flight times, which unfortunately no longer worked for our trip as we were leaving on a cruise… Both the departing and returning flights were affected. This caused us to have to stay an extra night in Orlando as the flight was too early for us to be able to depart our cruise ship and get to the airport. They did offer us $50 vouchers per passenger for the inconvenience but that did not nearly cover the cost of the hotel or transportation that was needed. Boarding for our departing flight seemed fine. We arrived at the airport an hour and a half before our flight with no issues. However when we arrived in Orlando the airline had lost all five of our suitcases containing everything we needed for our week long cruise that was departing the next day. The airline could not tell us what happened to the bags or where they were, or when they would arrive. We were forced to spend our extra day in Orlando shopping and replacing clothing items and swimsuits for the cruise. It was a huge pain and inconvenience and put a huge damper on our trip. They did offer a reimbursement amount per passenger per day that we were without luggage but I have a little confidence that I will ever see this money. The lady in the baggage office was as helpful as could be but it was clear that this happens far too often. I also did not like how you are nickel and dimed for everything on this airline… You have to purchase seats to ensure your family will get to sit together, pay a higher amount for checked baggage than other airlines, pay for carry-on bags ( in retrospect I should have done this since they lost our checked bags) and you have to pay for any drinks (including soda or juice) and snacks while in flight. This was our first time flying frontier airlines and the whole experience was a major turn off."

Pros: "Friendly staff, great price"
Cons: "Very slow deplane on both flights, seats write uncomfortable."

Cons: "No wifi"

Pros: "Nothing"
Cons: "Flight was cancelled with no advance notice. In fact, the monitors at the airport simply indicated a delay. Because Frontier has so few flights per day, they could not fly me out until Sunday. This was the day I planned to return, and did not work for me. So, my entire trip was ruined. I had numerous events planned and these had to be cancelled. This was my second experience with Frontier. My first was fine. This was terrible."

Cons: "Comfort was almost unbearable"

Pros: "It's dirt cheap. The crew was polite, and the plane was spotless."
Cons: "Seat was small. No legroom."

Pros: "Nikki a off duty frontier flight attendant who just flew into indianapolis say near me and was a great representation of the brand. All of the crew was friendly and attentive."
Cons: "The 2 hour delay."

Pros: "Everything"

Cons: "I did not like the fact I had to purchase everything on board including water. But, I got a cheap flight, can't complain too much."

Pros: "I had a great experience with Frontier I will definitely be traveling with them again in the future."
Cons: "Nothing I had a great experience"

Pros: "I liked the crew and plane, smooth ride and easy security lines."
Cons: "Baggage pricing and seat choices were a bit steep. Cheaper flight with frontier didn't save me much at all after paying for baggage."

Pros: "The young lady at the gate who kindly listened to me while I explained how utterly disappointed I was and was nice enough to notate my account."
Cons: "Coming from MCO to Indianapolis, I was given the wrong boarding pass and almost missed the plane. I had to be escorted by a nice man who kindly called the flight attendant to hold the plane in order to make sure I was on it. Amongst thus chaos, I was able to bring my carry on free of charge. This was the same bag of which I was bringing back with me. I went to Indianapolis for a funeral. So, we didn't have a so called vacation. Thus, I did not partake in any shopping. Needless to say, I didn't have any new items to carry on. The bagage was the same size and weight as my flight there. WheN I went to get a boarding pass I was mislead. There were Frontier attendants yelling as passengers about the size of their bagage and the price of it. So, I took my boarding pass to the gate. When I went to board, the lady who yelled at another passenger told me my bag would cost $60 to bring on the plane. I told her I carried it on for free on my trip there. She said if I didn't pay the $60, I couldn't get on the plane. So, I went online and told her I that it said I could pay much less online and I asked her if I could go that route instead, considering the situation. She wasn't by any means trying to work with me. I asked to speak with a manager and was never able to. So I asked for a customer service number. Before boarding the plane, I was able to get ahold of a frontier representative that said I could pay much less over the phone with them. So, while on the phone I mentioned this to the lady checking me in at the gate. She was not pleased by this. So she told me that if I don't pay the $60 I couldn't board the plane. Well, the plane was about to leave, so I went ahead and paid the fee. While a boarding the plane, someone was already in my seat. Since the last hour of my day was so chaotic, I told the flight attendant I could sit in the row ahead which was completely empty to avoid any more conflict. She refused and had the lady more over a seat. Once I sat and the plane was ready to go, the lady next to me told me about how rude the flight attendant was to another passenger who asked if she could move seats due to having to sit next to someone who made it uncomfortable due to weight distribution. So I became clear to me that I wasn't carrying my previous frustrating into analyzing this current situation. Proceeding for take off, the seat belt light turned off. In the need for something to take my mind off things, I looked over at the empty row of seats in front of me and proceeded to sit in one next to the window. I was enjoying to view and moments later, the same flight attendant says to me, these seats aren't for passengers. I look over and see a young man sitting at the window seat down that same row and mention to her that there seems to be an occupied seat in the same row. She gives me a digruntled look and proceeds to tell me I'm not authorized to sit there. So I go back to my seat. this was enough for me. I was yelled at once trying to get her info."

Pros: "On time boarding. Happy crew with a sense of humor. On time landing."
Cons: "All snacks and drinks (water) were charged at a ridiculous amount."

Pros: "Crew were friendly and accommodating."
Cons: "Seats were not that comfortable and the tray tables are almost non-existent. I have never seen them so small that you could not even put a drink on them."

Pros: "I liked the short flight with no layovers."
Cons: "I did not care for the seats. They were hard and made out of plastic."

Pros: "nothing"
Cons: "11/2 hours late"

Cons: "worst flying experience, didnt give any food out just drinks and we where in the air for over 4 hours when it was supposed to be 2 hours 10 minutes"

Pros: "Smooth flight"
Cons: "2 hour delay"

Pros: "The price of the flight was inexpensive."

Cons: "The fact that it was sappoesed to be canceled and rescheduled and it was NOT. BOTCHED !!!!!!!!!!!!!!!!!"

Pros: "The tate"
Cons: "Paying for bags"

Pros: "Great flight, new aircraft, arrived 15 min early."

Cons: "Lots of screaming children, but I had to fly to Orlando."

Cons: "You charge extra for everything."

Pros: "Crew was fine and patient."
Cons: "March trip to Orlando should consider types of travelers - families with small kids. Flight delayed over 2 hours, baggage pickup took an hour. Kids over tired. Argument between grandmother with small kids on couple without kids occurred while waiting to deplane. Seems like flight priority should be altered. Had to wait on flight from Denver? I am sure that flight did not have nearly as many small children on that flight. Early flight to Orlando would make more sense to me. Why an hour for baggage? Due to delay, several of us lost our rental car reservations in Orlando."

Pros: "Ground crew missed rehearsal dinner to stay with us 6hrs"
Cons: "No heads up. Checked in 1.45hrs early & they new we were delayed but didn't say anything. Left 6 hrs late. Arrive at Disney with a 5 yr old at 1:00 am instead of 7:00 pm. If you would have been honest and proactive with Indianapolis we would have been fine. Better off to tweet your problem. Call=hold. Locals=in the dark. $15 food credit each is a good start. $100 each emailed so quickly is impressive but it's a credit to a bare bones airline that charges you for a water after their 6 hrs issue. Could have made snacks and non alc drinks free. NO NO NO. We had to pay another $11 for water, apple juice, food and GL of wine. SERIOUSLY. WANT TO MAKE IT RIGHT??? Missed several opportunities for "Little things that count". Give all $300 to one of us for a free ticket-we won't be flying with our grandson again. I will give you a chance to fix that. Not a threat a promise."

Pros: "Smooth once on it."
Cons: "5.5 hour delay for "broken plane". All we got was a meal voucher and supposedly 100 bucks. Many of us missed reservations for more than that."

Pros: "Nothing. It was crowded and hot. Haven't been that hot in a plane since flying in a Piper without air years ago."
Cons: "Flight was well over 2 hours late getting to Orlando causing me to miss my connecting flight to Brazil. Consequently I'm trying to sleep in a chair in the terminal of MCO because Frontier wouldn't step up to the plate and help with a hotel, let alone pay the $250 it's going to cost me to re-ticket my trip. I can't afford that. God only knows when or if I'll ever reach Brazil. So much for my Dream Vacation. Never, ever do I plan on flying them again."

Pros: "Boarding was fast. The only slightly negative I noticed was the window was very dirty on the inside and the seat back in front of me was too."

Pros: "Fare was reasonable. Crew was nice."
Cons: "Seats on plane not designed to recline!"

Cons: "The window was dirty with fingerprints as was the seat trays. I didn't feel anything got clean from any previous flights! I'm going to have to rethink any money I'm savings as I now have to deal with this cold!"

Pros: "Perfect landing in difficult winds"

Cons: "But, it's silly that if you want an in flight snack or drink the cost is around $5. Also, having to pay $30 for each checked bag is dumb as well. I read somewhere that airlines are adding additional fees other places to make up for the cost of cheap oil. Shame on you."

Pros: "Felt like u were in a sardine can !"

Cons: "Sucks they changed me for everything ."

Pros: "I liked the price, and this was a major factor in selecting this flight."
Cons: "In all fairness, this was my first Frontier flight, so I was uninitiated to the rinky-dink factor. Be prepared to pay for everything--checked luggage, carry-on luggage ($45!), and your Sprite. Gone are the traditional airline seats--they have been replaced by seats that don't recline and have only a vestigial 3" tray table. I appreciate the low cost, but caveat emptor!"

Pros: "Had a great fight all around. Staff was friendly and helpful. Lines moved efficiently."

Pros: "Really good experience"

Pros: "Overall good. 32 minute wait for luggage. Seemed like a long time. 45 minutes from when we departed. Took a while just to get off plane that I am not counting."

Pros: "Everyone were really nice. The service was good."
Cons: "I didn't like the following fact. I was charged $35.00 for a carrying on bag. When the bag met all the requirements needed for a carry on. When other customers had larger bag and they were not charged. The bag was small enough to fit under the seat. I should be re-enburse the $35.00 I was charged. Thank you"

Pros: "Friendly crew, on-time departure, clean plane,good food choices, roomy seats."
Cons: "No in-flight entertainment, small tray"

Cons: "Too crowded for social distance. Other airlines are leaving a chair empty in between."

Cons: "Good"

Cons: "They charge me more for bags"

Cons: "Tray table is broken"

Pros: "Yes"

Pros: "Nothing."
Cons: "Everything."

Cons: "Announcing boarding zones did not occur"

Cons: "Thank you"

Cons: "Flight was 4 hours late!! Just showing up on time would have made it better."

Pros: "Nothing"
Cons: "To arrive and have a gate to go to that way we don't wait for over 45mins"

Pros: "Nothing"
Cons: "Same as last."

Cons: "Everything. Staff was completely unhelpful with relaying information regarding delays."

Cons: "The price very Good but a have problems whist my bagge"

Pros: "The chicks were hot"
Cons: "Seats don’t recline and you have to pay for water"

Cons: "Nothing"

Pros: "Big seat"
Cons: "Way delayed"

Pros: "Fast, efficient, comfortable, cheap"

Pros: "Clean new plane"
Cons: "Not much legroom."

Pros: "Everything !!! Everything was perfect as usually!!!"

Pros: "Everything"
Cons: "Everything"

Pros: "Great takeoff and landing Ahead of schedule"
Cons: "No beverage or snack"

Pros: "Stewardesses were polite and courteous."
Cons: "Seat was uncomfortable."

Pros: "EVERYthing"

Pros: "Staff was very receptive to us on our honeymoon"
Cons: "Staff was friendly"

Cons: "Delayed"

Pros: "The cheap airfares, charging for carryons and food and beverages makes for much faster boarding and disembarking!"
Cons: "Staff at airport was not very friendly, charging to print boarding passes seemed to cross the line a little bit."

Pros: "Low cost, no frills, affordable"
Cons: "No knee room"

Pros: "It went smooth, and everything was good."
Cons: "That it didn't have wifi."

Cons: "Spirit service"

Pros: "The price"
Cons: "Crammed in the seat"

Cons: "Plane was late. It was a big mess They charged $ 84 per bag and $ 10 for a seat"

Pros: "I liked the timely fashion and although I arrived later that expected"

Cons: "3 delays"

Pros: "Smooth transition from check in to landing"
Cons: "There was no refreshment served"

Cons: "Everything."

Cons: "Bag fee charges are ridiculous."

Pros: "I thought it was fine for the price I paid. keep up the good work"

Pros: "Everything"
Cons: "Spirit!"

Cons: "Delays"

Pros: "I had no bags & got such a value fare"

Pros: "I arrived home safely."
Cons: "What started as a short delay and being told we'd be boarding 10 minutes after the last person had gotten off the plane, turned into an hour of waiting for no clear reason. Luggage had been loaded and the plane was cleaned 40 minutes before we finally got on. Didn't help attendants couldn't be bothered to smile or even be polite. Spirit is the bus of flying."

Pros: "NEVER HAPPENED"
Cons: "NEVER HAPPENED"

Pros: "Nothing"

Cons: "Same as above."

Pros: "I got to my destination"
Cons: "Everything"

Cons: "too cramped"

Pros: "No delays, enough leg room"

Pros: "Price was good and everyone was friendly"
Cons: "No room to move"

Cons: "Terrible..will never ever fly spirit"

Cons: "No snacks"