They broke the contents of my carry on that was forced to be checked in.
Great food on both legs and fast customer service from the stewardesses....
Nothing more to say. I was completely happy with their services.
I liked that they gave us a couple of meals and drinks but the meal was not good and not many options especially if we are seated in the back of the plane.
Eva air was fine - Trip.com via KAYAK sold my family access to a “VIP” lounge fo a layover in Taipei… i’m please look at my pictures. It was a scam, Trip.com knows it and they are perpetrating a fraud through your web site.
Amazing flight crew 👏 one of the best in the air.
Very good service and food. Crew was professional and helpful. Cabin and restrooms were kept clean
Aircraft was late getting to the gate - probably due to weather. We left the gate one hour late and had to wait another hour since we lost our slot in the takeoff queue. Our box was very wet and was falling apart when we got to Clark. It appears that luggage was exposed to weather in TPE while waiting to be loaded. Crew, however, handled the delay well and was able to provide planned service.
Sub sandwhich for a snack through mid flight and giving a bottle water was a good idea
basic and only minimum of service, they offer nothing special
It was fine. Nothing special but nothing went wrong so all good.
Best airline I think. No problems with anything. Crew were great, no problems with the airline food and entertainment and a smooth flight.
Awesome! Was impressed with the hospitality and the thoughtful services. The cabin attendants were superb.
Too many luggages for 1 passenger (4 bags) will make all the overhead luggage bins a challenge to fit them all. Some have oversized hand carry as in like back packer size bags shouldn’t be allowed as handcarry.
Great to have actual hot tastey meal on a flight. Well done
The seat comfort, the food and of course the crew, they made you feel welcome and relaxed 😊
I cancelled my family 2023 international vacation because you guys double booked me with the same date, passengers, airlines and just hours difference and did not want to refund me at the right time and then finally cancelled the extra booking! Cancelling the booking that I personally booked! And you guys kept the unauthorized booking! This experience was really bad! Ruined everything! Never again I will book with kayak , me , my family , my friends and most importantly I will advocate to everyone to make sure not to book with Kayak! None existing customers service! Only 3rd provider that serve only their company and not the travelers!!!!!!
The meals were ok,but we weren't given any beverages with the food, only after everyone was served food, maybe short staffed but that's not proper
Seamless fussy free flight. Great service as expected of SIA.
There’s a reason SIN is on of the BEST airline in the world.
The staff is professional and friendly. The food was excellent, with the exception of the octopus salad just prior to landing.
I had 2 flights on the same day ( beautiful sunny non windy day)both had a touch and go -around on the runway. My husband said they were training a co pilot. The bathrooms were stinky dirty and the the floor was sticky. On one flight I had the worst food option I have ever had on an overseas flight.
Staff are friendly and the pilot when we landed very smooth.
On time. Great service, friendly crew. Great food. Everything went without a hitch. We will not hesitate to fly Turkish Airlines again.
No control at all at the gate , passengers were not cuing up, , some were very loud , no action taken by the attendants . It looked more like a heard of animals then humans boarding a plane .
Great staff/service on board. Check-in/boarding staff are very good, but overall supervision of their passenger intake processes needs attention.
Both of our Business Class seats were broken. I'm sure they didn't just break before we boarded but were broken prior. They would not recline. We could sit up straight or lie down, nothing that would allow us to sit back and relax on a 12 hour flight. Totally unacceptable. Very expensive and a waste or money.
Turkish Airlines is a solid airline. They use the less trustworthy Boeing airplanes on this route (VCE-IST) so the flights more bumpy then when I have flown on Airbus planes, but it was okay. The service good. They seem to offer a reasonable selection if movies, although no way to listen to them as they didn't provide me earpieces. The food was surprisingly good. The day was uncomfortable. The flight was on time.
Boarded via bus instead of the air bridge Had to wait 10mins in the bus at the tarmac before we were allow to go up
Good entertainment system, but the person in front of me was so far reclined I couldn’t use it all flight. The main selections of the food were really not great. The rest was okay. The cabin was also freezing. I had a jacket and a blanket on and was still shivering through the whole flight. I have a cold now after the flight. 🥶
On time. Friendly and helpful flight attendants. The plane was clean. Having a wine available would have been nice.
Worst than I expected, crew was not attentive, meal was as disgusting , they didn’t even drink selections as they would to other passengers. I felt discriminated
UA is ok. But check in was a very bad experience
I hate that you cannot check in online and when you are at the airport, there aren't any aisle seats left. Also, they could work a little on subtitles for their movies (not everyone is a native English speaker).
It's terrible that we can't do online check in because we didn't buy the tickets directly from Air china. It was not explained until I contacted Chatdeal and we could not sit together.
Communication between the captain/crew and the passengers needs to be improved.
Everything was not satisfactory - the flight was delayed, staffs were ok but they didn't speak English well. I am from east Asia (not Chinese) and they didn't care enough to remember that I wasn't Chinese but persistently spoke chinese to me. The flight announcement in english wasn't clear to understand.
I wish I had been able to choose a vegetarian meal. Crew friendly and helpful. Seat was ok. All quite efficient and pleasant. Would recommend for inner China travel for sure.
The flight is not bad, but the Business Lounge is not big enough for the quantity of people they accept and there is a limited options for food and beverages.
It was simply bad and on top of that my luggage hasn't been delivered until now. They can't even localize it which is just unacceptable when they are supposed to scan the bar code they put when we check in
Very good in business class but not so good in economy.
I need an upgrade to business class but they ask for bidding. Never mind...
Long wait transit service wasn’t good also I couldn’t check in online never happened me before other websites
It is almost 7 hours journey ,you should have provided with TV entertainment and mobile charging
Make the food options available, than running out even before mid way through the service.
It’s like two different companies managing fligh from DC and totally horrible company between Jeddah and Cairo
Good variety could have been better; crew not as friendly
Since it leaves at 2:00am you sleep through most of it.
Flight was delayed, but there was no explanation why. Seats were comfortable and service was good. Food was good and there were more snacks than I expected.
The best way to fly is saudia airlines flight Every thing is better (Number one 🫶) Thank you
