Daily cleaning, installation of cabin HEPA filters on flights from Ithaca to South Pacific
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Scores according to KAYAK customer reviews
Pros: "We left on time"
Cons: "The size of the plane is just so bad"
Pros: "Nassau security line was quick. US Customs line was quick."
Cons: "The Delta line to drop my bags was long and unorganized. The ticket agents were moving in slow motion. I waited over an hour to drop my bag. I thought I was going to miss my flight."
Pros: "Thanks for the monitors."
Cons: "The crew seems tired."
Pros: "Great airline. Crew was great. Comfort was good. Arrived on time"
Cons: "Well the days of reclining seats are over."
Cons: "Check your planes thoroughly before placing passengers on it. The pressurized cabin almost killed us!!"
Cons: "1.5 hour delay...no reason given!"
Cons: "The flight is operated by Air France and I would have preferred Delta. It was extremely cramped but the food was excellent and it was on time"
Pros: "They were great & super friendly!!"
Pros: "the entertainment choices were adequate"
Cons: "More efficient deplanning. It took us 40 minutes to get off the plane after it landed"
Pros: "Amazing service from crew"
Cons: "I paid to be in row 1 first class, when I checked in I was in the first row, then as I boarded I was told my seat changed to the back row in first class for no reason at all. I choose the 1st row for a ready and I expect to sit there! 2 flights in a row that Delta moved my seat for no reason"
Pros: "Crew was amazing."
Pros: "The crew was fantastic."
Cons: "Seats, leg space, noise. The seats in coach were too close together and the entertainment system was slow and seemed outdated."
Pros: "I have flown with Delta for a number of trips now. I seem to receive middle seat allocations even with the freqent flyers partnership with Virgin Velosity program shared."
Cons: "My seat allocation."
Pros: "Let's start from the beginning. The flight was delayed for over an hour. Despite guaranteeing anyone with a connecting flight would all be taken care of, here I am still stuck in Amsterdam airport... delayed another 10 hours. The service after arrival was poor and slow..2 hours to get new flight"
Cons: "The travel agents assisting should have been ready for the number of passengers and triaged accordingly. They did not. Which meant a lot of us standing in line for hours missing new connecting flights."
Pros: "No major delays and able to make my connection. It was a standard flight without too much to report on"
Cons: "wish there could be less trash generated on airplanes. I notices that Flight Attendants on this flight separated the plastic cups from the trash, and I hope this got recycled."
Pros: "luggage was there when I got off the plane."
Pros: "boarding was on time"
Pros: "Lots of in flightentertainment options"
Pros: "First time flying into Daytona and it was super easy."
Cons: "Front gate person was very rude, inpatient and did not help us to print our new boarding passes that they gave in Barcelona. During boarding process, we had to wait aside until new boarding passes printed that could have been done over an hour earlier."
Pros: "Crew was very kind"
Cons: "Delta delayed us SEVEN times and I type this as we are rounding our 30th minute waiting to get off the plane at Logan."
Cons: "My friend and I was switched to an even worse seating when boarding. Very uncomfortable especially for my friend since he had crutches."
Pros: "Quick flight"
Cons: "Delayed and then arrived at airport and sat on tarmac for too long waiting for clearance to go to gate"
Pros: "Quick and easy"
Pros: "Landed Early at LAX"
Cons: "Having to go through 1 terminal to get bussed to another terminal & gate was at the opposite end. Having to ask the person next to me not to eat nuts Bc I was allergic. I disclosed this on my registration for my flight."
Pros: "I LIKED EVERYTHING,SERVICE AND ATENTION WAS EXELLENT ,PERSONAL WAS GREAT, MY BEST FLIGHT EVER..."
Cons: "WELL,ALL TV SCRENS ON THE RIGHT SIDE WASN'T WORKING,BUT NOT A BIG DEAL..."
Pros: "Early arrival"
Cons: "Seats still tight"
Pros: "They let us preboard because of my handicap. And we slep through boarding til we landed."
Pros: "Easy transition through customs."
Cons: "Was unclear which zone was boarding. Legroom was comprised when passenger in immediate row ahead reclined seat early in flight."
Cons: "The bulkhead sears had no electrical outlet"
Pros: "great crew, very nice and helpful often looking for ways to serve people. More leg room. I had a free upgrade to exit row seating. Food was prettu good for a flight of that length."
Pros: "Great service and staff. On time both directions."
Cons: "My return portion of my flight was canceled and had to purchase a new ticket. I would like a full refund of my expenses."
Cons: "the short connection screwed me"
Pros: "Very comfortable and great crew."
Cons: "Delayed two hours"
Pros: "Flight from SEattle to Atlanta delayed due to mechanical problems for 6 hrs. Once we got to Atlanta there were no flights connecting to Argentina until the following night at 10 pm. Delta did put us up in a hotel but with no food vouchers or any upgrades on delayed flight the next day. Flight attendants and crew were curteous."
Cons: "Fairly small seats and food isn't very good (as seems to be standard these days with most airlines). In flight music is very limited. Movie choices ok. No consideration to upgrade to first class or financial compensation have to be delayed a whole day for a long flight to Argentina."
Cons: "Time to bring in dual class flights!"
Pros: "Flight attendants were super."
Cons: "Delta is just another cattle car"
Pros: "In-flight entertainment (if you brought a tablet or laptop with you), yummy gluten free pretzels, good flight attendants."
Cons: "A complimentary sandwich would have been nice for a 4 hour flight."
Pros: "On Time"
Pros: "Delta gave me a free rum. It helped. We arrived on time. Thank you."
Cons: "I am not sure why, but this was one of the most chaotic boardings I have ever witnessed in all my years of flying. 5 hours in a middle seat that did not recline. Need I say more? Cold tasteless chicken sandwich a a stale muffin for breakfast."
Pros: "The plan had Wi-Fi and free movies. Plugs for the phones"
Cons: "Economy seating was cramped and painful. I sat in a window seat and couldn't hardly move freely enough to get my seatbelt on; and I am a petite female!!"
Pros: "They offered water and snacks It was quick"
Pros: "Overall great experience"
Pros: "The price for flight was great. Layover was perfectly timed and didn’t have to wait long before boarding."
Pros: "Seat was roomier. Food was good."
Pros: "The food was really good."
Cons: "Temperature in the plane was way too hot. No AC plug anymore on Swiss planes. This is a really big problem as their entertainment system is not optimal. There is of course USB but does not allow to charge a laptop. Leg space is a nightmare (I’m 1m96). Other airlines are better"
Cons: "To actually be on it would’ve been awesome"
Pros: "Food was actually quite decent"
Cons: "In-seat entertainment systems malfunctioned for roughly half the flight, which was quite disappointing"
Cons: "The unplanned layover in HNL was very poorly handled."
Pros: "Crew were great, especially considering we had a couple of mishaps travelling with a five year old and five month old. Despite being a mega long flight it was comfortable and we were well looked after."
Cons: "Seats are a little narrow on the exit rows and bulkhead as the armrests accommodate the TV and tables. This also means they can’t be moved. Not unique to Air NZ though."
Pros: "After sitting on the aircraft for 6 hours the day before, it left on time The Gate attendant ( older cellar gray hair/glasses tried closing the gate as I arrived!( Quoted... didn’t think you’d make it... grabbed my boarding pass & switched me from my window (which I reserved back in JUNE) & put me in center seat( I’m OT A GOOD MIDDLE) this woman should be fired... seriously!! She was an older woman with baaaad attitude then when we sat there for 4 hours got all FAA on us RE FAA RULES).. then the Captain & crew had to deplane & we waited anithev3 hours for new crew...bad weather or not.. this was very very very badly managed Further more... TSA REQUIRED me to open my suitcase & place my duty free merchandise in it, even tho it was a sealed sew thru bag... AAAND threw away my 1/2 empty ( under 3 0z) copperyone & shave cream !?! ETH?"
Cons: "Apathetic crew... 58% sugar cranberry/ apple soft drinks!?! Maple cookies?!? The tightest seats EVER?!? The worst domestic flight in decades"
Pros: "getting bumped up to economy plus and being in an exit row."
Pros: "Good flight, boarding, crew, and comfort."
Cons: "No food, no entertainment that I could access, no power for my devices (it didn’t work)."
Cons: "Aircraft, cabin crew"
Pros: "priority boarding; timeliness"
Pros: "I got super lucky and had three seats to myself, it's a long flight just over 12hrs and good sleep is precious. The entertainment options were excellent and I watched some great first run movies. Food was quite good with options, beverage service standard. Restrooms were readily accessible and "clean.""
Cons: "We left SFO an hour late waiting for a handful of late passengers - good for them though, eh? The rest of the passengers on plane were packed in like sardines. Seemed to me that too much space on plane dedicated to the premium 'cabins' for the uber rich, but they were interesting to look at."
Cons: "Check in clerk was mean nasty and said several times we could not fly because we didn’t have our tickets rather then helping us use the airport printer to print our tickets she said you can’t print you ticket until you show me your ticket. She should be fired it was united airlines won’t fly them again"
Pros: "See above"
Cons: "See above"
Pros: "The crew members were very professional and helped me find a place to store my carryon so I️ did not have to check it in. Also the meals were great and follow with mango sorbet and bottle of water."
Cons: "The back of the plane was very loud and noisy due to the engine."
Pros: "Average service. Though I've had better fir international flights"
Cons: "Most of the entertainment systems didn't work. The ones that did were very slow"
Cons: "1. The flights within the US and Canada was delayed. 2. The United Airline staff in San Francisco told me to pick up my luggage when I get to Seattle despite of the fact that my final destination was Vancouver. I questioned the staff about this ata this seemed odd, but he insisted that I pick up my luggage in Seattle. Upon arrival to Seattle I went to the baggage claim area to find out that my luggage was already put through to the connecting airline to Vancouver. This resulted in me having to go through a long line of passengers to do all of the security checks again to enter the international airport gates. This almost resulted in me missing my connecting flight to Vancouver. The only saving grace was that the flight was delayed by another hour. 3. Changes made on my connecting flights were only given to me during my check in at Auckland. My previous booking was Auckland -San Francisco - Portland - Vancouver. The boarding pass I was given in Auckland omitted Portland and was changed to Seattle. I was never informed about this by United Airlines. 4. United Airlines website NOT allowing me to log in using my e-mail."
Pros: "Economy tickets were over sold and I was moved to 1st class seat! Best flight ever.!!!"
Cons: "Customer service, baggage policy, service at the airport counter, in short everything."
Pros: "love united"
Cons: "everything else"
Cons: "Delayed for over 3 hours due to jetbridge being stuck to plane. Basically 2 5.5 hours have taken me 2 full days instead of one"
Cons: "The crew when boarding was very rude, my ticket said ask an agent for an assigned seat and the three people from delta I spoke with were very rude and the first two completely treated me like I was nothing but a bother for asking for assistance. The third lady just said it was overbooked I didn't have a seat she was busy with other stuff and would deal with me later to listen to for my name to call. Not impressed with deltas service at the airport. The flight crew was very nice."
Cons: "Wifi access"
Pros: "Boarding to the United, was smoth"
Cons: "Menu; Menu selection was none except for a sandwich. The crew was not friendly at all. Courteous by doing their work, but not friendly and welcoming at all."
Cons: "The 777 has the smallest seats ever!! Horrible flight!!! Seats are made for midgets!!!"
Cons: "Flight was late Food on trip was barely average"
Pros: "It is like going to the dentist, long, boring, uneventful. That is good. Eventful flights are scary"
Cons: "Couldn't select my seats ahead of time."
Cons: "After 5 delays, 10 text alerts for boarding and gate chances flight cancelled with no rescheduling assistance. Did not have customer service representative tell us the flight was cancelled had to call 1-800 number. It was horrible."
Pros: "There was a seat between myself and the window passenger... more room to spread."
Cons: "As with any overnight flight not enough lights-out time."
Pros: "Crew, food"
Cons: "Entertainment; only 2 lavatories for approximately 40 business class passengers"
Pros: "I greatly appreciated the efficiency with which the boarding process went."
Cons: "What I did not find good customer service is requiring customers to pay extra for seat selection. The flight was not full and instead of equally distributing the passengers, given the length of the flight, the economy plus seats sat empty while we sat like sardines in the back. The other thing I didn’t appreciate is that we booked our flight with Lufthansa and flew with United. Extremely different quality and service between the two. I would fly Lufthansa any day, not the same sentiment with United."
Pros: "Anan hour delay!"
Pros: "Everyone was anxious to please"
Cons: "The temperature was warm and at times uncomfortable making us perspire"
Pros: "Crew worked hard and were terrific."
Pros: "I enjoyed the movie selections"
Cons: "My seat was given away to a stand by passenger. Even though I showed up on time the crew member refused to give me my seat back."
Cons: "Support for all Android platforms needs to be updated."
Pros: "On time. Good temperature control."
Cons: "Extremely cramped. Need More bathrooms.food options not clear."
Pros: "I was so happy to find a cheap one way flight at the last minute. Was able to get my son home for the weekend. Otherwise he would hace had to stay in Chicago for the night. Super easy and efficient."
Cons: "no pre-check line or priority access line through security. There's not even advance warning when you buy a ticket that its anything but business as usual at LAX. They are renovating the lounges too so some are closed with no mention on the website. It's really inexcusable to not mention the state of affairs when considering traveling on the airline"
Pros: "Smooth flight once we got in the air."
Cons: "Didn't like the delay 2-3hours"
Pros: "My flight was canceled. The service for trying to get it rescheduled was horrible."
Cons: "Had to make 6 phone calls with an average hold time of 15 min before I even some to anyone each time I called."
Cons: "Even though I was on business class, I could not use the lounge at United . They said Luftansa do not pay pay for local connections."
Pros: "The flight was short once we finally got in the air."
Cons: "Waited forever for plane to arrive. Waited for repairs. Once boarded, waited for more repairs. Supposed to leave at 12:30pm; left at 4:30pm."
Pros: "To have better service and put on the correct timeframe"
Cons: "Never told and delayed 5 hours. I had to call United and they switched me to American ..."
Pros: "All was well"
Cons: "I had no real complaints"
Pros: "the security check in and the flight, well done in the USA and England."
Pros: "friendly service newspaper punctuality"
Cons: "the snack little legroom"
Airlines flying from Ithaca to South Pacific have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Ithaca to South Pacific
Masks required on board, masks provided on flights from Ithaca to South Pacific
Social distancing seating
Middle seats unavailable to book on flights from Ithaca to South Pacific
Testing for antibodies, testing for symptoms for flights from Ithaca to South Pacific
Waiving of change fees. Search flexible flights from Ithaca to South Pacific