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Jackson-Evers Intl to Distrito Federal Flight Information

Flights Arrive in Distrito Federal
Flights Depart from Jackson-Evers Intl
Flight Price $434
Airlines Aeromexico, United Airlines, Delta

Book cheap flights from Jackson-Evers Intl to Distrito Federal (round-trip)

Airports
Origin
Jackson
$434
only
$434
Destination
Mexico City
$434
only
$434
Tue, Apr 30
JAN
Jackson-Evers Intl
MEX
Mexico City Benito Juarez
9h 55m
Mon, May 13
MEX
Mexico City Benito Juarez
JAN
Jackson-Evers Intl
17h 23m
Trip: 14 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 7,440 reviews
Overall
7.5
Boarding
7.5
Comfort
7.4
Crew
7.8
Entertainment
7.2
Food
7.0
YUL
MEX
Okay 5.3

Cons: In the counter people were rude (as always) and the first guy that helped us didnt found us. A lot of time wasting and not much staff to check-in.

GDL
SFO
Good 6.6

Pros: All waa good and timely. Comfortable and the crew very nice

Cons: I got home and my luggage had been all mixed up and they stole two watches. It’s sad that Aeromexico has employees who are thieves. It’s happened before and to many people I know. You should remedy this because it’s not right

MEX
BOG
Mediocre 2.0

Pros: Nada

Cons: No pude tomar mi vuelo por un error entre su plataforma, la de priceline y la de Aeromexico en el que finalmente salí afectada yo.. Es la peor experiencia que he tenido y no volveré a utilizar sus servicios.

MEX
LIM
Mediocre 2.0

Pros: None

Cons: Had to spend the whole day in airport due to justfly booking error

PDX
MEX
Mediocre 2.0

Pros: Nothing

Cons: Poor scheduling

Thu, May 2
JAN
Jackson-Evers Intl
MEX
Mexico City Benito Juarez
6h 55m
Wed, May 8
MEX
Mexico City Benito Juarez
JAN
Jackson-Evers Intl
5h 58m
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 60,989 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
IAH
LFT
Excellent 9.3

Pros: Everyone was nice, boarding was smooth, and we even landed early. Great flight.

Cons: Nothing was bad about the trip really. Crew did a fine job.

EWR
LAX
Excellent 9.6

Pros: Great video entertainment selection

Cons: Being in a middle seat

TPA
IAD
Good 6.0

Pros: Very helpful, took time to assist me with using computer to print boarding passes. Security check was quick.

Cons: No entertainment

IAH
ORD
Okay 4.3

Cons: Check in crew was so inflexible, and demanding. She wanted me to open a careful-sealed box just to take a pound out. Whrist my other luggage was only 48 pounds! I understand it is part of my fault not to be careful when weigh the boxes but she should have asked nicely. I would rate 0 for the bad behavior. This is not a first time I have bad experienced with United Airlines. I would not recomend this airlines.

IAD
MUC
Excellent 8.3

Pros: The arrival gate was extemely close to the departing gate. I did not have to walk the usually long and exhausting distance from one terminal to another. Thank goodness.

Cons: Broarding was well organized by groups andmoved quickly. The choice of dinner was not an option. By the time the stewardess reached me, only pasta was left. But having italian gelato for dessert was an acceptable compensation. Breakfast ,however, was ho..hummm without any redeeming compensation. choice of beverages was refreshing.

Sun, May 5
JAN
Jackson-Evers Intl
MEX
Mexico City Benito Juarez
12h 09m
Sun, May 12
MEX
Mexico City Benito Juarez
JAN
Jackson-Evers Intl
14h 25m
Trip: 8 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 21,950 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
LAX
HNL
Good 6.0

Pros: One of the flight attendants was nice.

Cons: 5+ hours and just some bagged snacks. Had to wait forever for soda. Screen was difficult to work - touch wasn’t working. Much smaller program selection than flights 6 days ago from RSW to LAX via ATL.

ANC
SEA
Excellent 9.0

Pros: Everything was fine. Delta did a great job.

Cons: The kid screaming in my ear for 3 hours

DTW
LAX
Excellent 10.0

Pros: Everything went smoothly. Baggage was at carousel before we were, a first.

Cons: Everything was fine.

FCO
ATL
Good 7.0

Pros: THe crew was super

Cons: Confort no good very tight seats Movies hard to understand Announcements hard to hear

MKE
LGA
Good 7.3

Pros: Boarding was easy, plane clean, snacks good.

Cons: Small plane but that’s not really fixable

Thu, Feb 14
JAN
Jackson-Evers Intl
MEX
Mexico City Benito Juarez
7h 42m
Sun, Feb 17
MEX
Mexico City Benito Juarez
JAN
Jackson-Evers Intl
8h 02m
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
Wed, May 1
JAN
Jackson-Evers Intl
MEX
Mexico City Benito Juarez
11h 00m
Thu, May 9
MEX
Mexico City Benito Juarez
JAN
Jackson-Evers Intl
11h 36m
Trip: 9 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 7,440 reviews
Overall
7.5
Boarding
7.5
Comfort
7.4
Crew
7.8
Entertainment
7.2
Food
7.0
MEX
MCO
Okay 5.0

Pros: Nothing about boarding

Cons: After being the only person pulled out of line for my carryon and myself to be checked at the boarding gate, I asked a simple question to the lady who profiled me, “what made you profile me for this additional security check out of hundreds of passengers here, I’d like to know”. I was met with such rude behavior which I never encountered with any airline before. Not only was her attitude rude, she couldn’t answer my question and Aeromexico didn’t bother to get someone fluent in English to answer me. Notice I wasn’t refusing the security check; it’s just that they were rude, cold and made me feel like a criminal while checking me. They need to improve their system for security checks at the boarding gate. I don’t understand why I had to be checked further bc they already check every passenger before entering the gates and boarding area. I still don’t know the answer to my question. The lady’s attitude embarrassed me and ruined my experience. Aeromexico should retrain their staff and make them realize it’s bc of us they have a job and they should be serving us with proper customer service and have their attitudes in check. Because I have every right to ask that question and will continue to do so! I forgot the lady’s name..but would be happy if my msg got taken seriously and the lady made aware..

MEX
BOG
Mediocre 2.0

Pros: Nada

Cons: No pude tomar mi vuelo por un error entre su plataforma, la de priceline y la de Aeromexico en el que finalmente salí afectada yo.. Es la peor experiencia que he tenido y no volveré a utilizar sus servicios.

PDX
MEX
Mediocre 2.0

Pros: Nothing

Cons: Poor scheduling

SDQ
MEX
Excellent 10.0

Pros: The warmth service that made me feel at home

SFO
MEX
Mediocre 2.0

Pros: Nothing

Cons: Delayed our flight and we missed our connection. They made us pick up our bags and wait overnight outside the terminal. It was cold (no doors). Only concrete slabs to sit on. It’s our honeymoon...no compensation given. Not even a blanket

Sat, May 4
JAN
Jackson-Evers Intl
MEX
Mexico City Benito Juarez
4h 35m
Mon, May 13
MEX
Mexico City Benito Juarez
JAN
Jackson-Evers Intl
15h 23m
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 60,989 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
EWR
LAX
Excellent 9.6

Pros: Great video entertainment selection

Cons: Being in a middle seat

HNL
IAH
Okay 4.6

Pros: Comfortable seats with phone holders

Cons: Mediocre snack, rude crew people on boarding

IAH
SJO
Excellent 8.0

Pros: Comfortable seats with screens

Cons: Mediocre snack

NRT
LAX
Excellent 10.0

Pros: Friendly staff and fast service.

BDL
DEN
Excellent 10.0

Pros: Crew was phenomenal!!!! So attentive and professional. Great customer service

Fri, May 3
JAN
Jackson-Evers Intl
MEX
Mexico City Benito Juarez
12h 20m
Tue, May 7
MEX
Mexico City Benito Juarez
JAN
Jackson-Evers Intl
6h 28m
Trip: 5 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 7,440 reviews
Overall
7.5
Boarding
7.5
Comfort
7.4
Crew
7.8
Entertainment
7.2
Food
7.0
CUN
MEX
Excellent 10.0

Cons: More information about discount to travel around the world

MEX
MCO
Okay 5.0

Pros: Nothing about boarding

Cons: After being the only person pulled out of line for my carryon and myself to be checked at the boarding gate, I asked a simple question to the lady who profiled me, “what made you profile me for this additional security check out of hundreds of passengers here, I’d like to know”. I was met with such rude behavior which I never encountered with any airline before. Not only was her attitude rude, she couldn’t answer my question and Aeromexico didn’t bother to get someone fluent in English to answer me. Notice I wasn’t refusing the security check; it’s just that they were rude, cold and made me feel like a criminal while checking me. They need to improve their system for security checks at the boarding gate. I don’t understand why I had to be checked further bc they already check every passenger before entering the gates and boarding area. I still don’t know the answer to my question. The lady’s attitude embarrassed me and ruined my experience. Aeromexico should retrain their staff and make them realize it’s bc of us they have a job and they should be serving us with proper customer service and have their attitudes in check. Because I have every right to ask that question and will continue to do so! I forgot the lady’s name..but would be happy if my msg got taken seriously and the lady made aware..

MEX
BOG
Mediocre 2.0

Pros: Nada

Cons: No pude tomar mi vuelo por un error entre su plataforma, la de priceline y la de Aeromexico en el que finalmente salí afectada yo.. Es la peor experiencia que he tenido y no volveré a utilizar sus servicios.

MEX
MZT
Mediocre 2.0

Pros: we arrived

Cons: lost bags - when they arrived the next day, told us we need to go all the way to the airport or pay $25.00 USD to a taxi to bring them to us. When we went to pick up the bags, one (both bags were brand new for this trip) was virtually destroyed, with multiple tears and rips - damage on each of the 6 sides of the bag. The Aeromexico woman insisted they have no liability and refused our claim for the damaged bag. Extremely poor service.

BOG
MEX
Good 6.0

Pros: The service on the plane is ok.

Cons: On the trip Mex to Bogota, the airplane belated to landed, around four hours after. First it was almost landed to Bogota, we were on El Dorado airport and then back to the air and then going to Medellin airport for landed. So they keeped us inside the airplane (I do not how many time, but maybe 1 an half hour inside) and then back to Bogota for landed. So it was awful and worried time.

Sat, Jan 12
JAN
Jackson-Evers Intl
MEX
Mexico City Benito Juarez
7h 20m
Wed, Jan 16
MEX
Mexico City Benito Juarez
JAN
Jackson-Evers Intl
13h 50m
Trip: 5 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 21,950 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
ATL
CLE
Excellent 10.0

Pros: I’m always pleased with our delta flights to and from Atlanta. Our flight was on time, the comfort plus seats are comfy enough, and the flights are quick and easy.

Cons: Everything was great on our flight.

RDU
JFK
Mediocre 2.0

Pros: Nothing

Cons: I missed my flight due to Tsa

FCO
ATL
Good 7.0

Pros: THe crew was super

Cons: Confort no good very tight seats Movies hard to understand Announcements hard to hear

DTW
LAX
Excellent 10.0

Pros: Everything went smoothly. Baggage was at carousel before we were, a first.

Cons: Everything was fine.

SEA
GEG
Mediocre 2.0

Cons: The pplane was two hours late to depart due to technical issues.

Sun, May 5
JAN
Jackson-Evers Intl
MEX
Mexico City Benito Juarez
15h 25m
Sat, May 11
MEX
Mexico City Benito Juarez
JAN
Jackson-Evers Intl
19h 38m
Trip: 7 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 7,440 reviews
Overall
7.5
Boarding
7.5
Comfort
7.4
Crew
7.8
Entertainment
7.2
Food
7.0
GDL
SFO
Good 6.6

Pros: All waa good and timely. Comfortable and the crew very nice

Cons: I got home and my luggage had been all mixed up and they stole two watches. It’s sad that Aeromexico has employees who are thieves. It’s happened before and to many people I know. You should remedy this because it’s not right

YUL
MEX
Okay 5.3

Cons: In the counter people were rude (as always) and the first guy that helped us didnt found us. A lot of time wasting and not much staff to check-in.

MEX
BOG
Mediocre 2.0

Pros: Nada

Cons: No pude tomar mi vuelo por un error entre su plataforma, la de priceline y la de Aeromexico en el que finalmente salí afectada yo.. Es la peor experiencia que he tenido y no volveré a utilizar sus servicios.

MEX
LIM
Mediocre 2.0

Pros: None

Cons: Had to spend the whole day in airport due to justfly booking error

MEX
MZT
Mediocre 2.0

Pros: we arrived

Cons: lost bags - when they arrived the next day, told us we need to go all the way to the airport or pay $25.00 USD to a taxi to bring them to us. When we went to pick up the bags, one (both bags were brand new for this trip) was virtually destroyed, with multiple tears and rips - damage on each of the 6 sides of the bag. The Aeromexico woman insisted they have no liability and refused our claim for the damaged bag. Extremely poor service.

Mon, Jan 14
JAN
Jackson-Evers Intl
MEX
Mexico City Benito Juarez
16h 15m
Thu, Jan 17
MEX
Mexico City Benito Juarez
JAN
Jackson-Evers Intl
6h 30m
Trip: 4 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 21,950 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
ANC
SEA
Excellent 9.0

Pros: Everything was fine. Delta did a great job.

Cons: The kid screaming in my ear for 3 hours

ATL
MCI
Excellent 10.0

Pros: Nice people

Cons: Waiting at gate in KC

DTW
LAX
Excellent 10.0

Pros: Everything went smoothly. Baggage was at carousel before we were, a first.

Cons: Everything was fine.

BDL
ATL
Excellent 9.3

Pros: New plane with great entertainment arrived 30 mins early

SEA
GEG
Mediocre 2.0

Cons: The pplane was two hours late to depart due to technical issues.

Mon, May 6
JAN
Jackson-Evers Intl
MEX
Mexico City Benito Juarez
9h 45m
Sat, May 11
MEX
Mexico City Benito Juarez
JAN
Jackson-Evers Intl
16h 51m
Trip: 6 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 7,440 reviews
Overall
7.5
Boarding
7.5
Comfort
7.4
Crew
7.8
Entertainment
7.2
Food
7.0
GDL
SFO
Good 6.6

Pros: All waa good and timely. Comfortable and the crew very nice

Cons: I got home and my luggage had been all mixed up and they stole two watches. It’s sad that Aeromexico has employees who are thieves. It’s happened before and to many people I know. You should remedy this because it’s not right

MEX
BOG
Mediocre 2.0

Pros: Nada

Cons: No pude tomar mi vuelo por un error entre su plataforma, la de priceline y la de Aeromexico en el que finalmente salí afectada yo.. Es la peor experiencia que he tenido y no volveré a utilizar sus servicios.

MEX
MCO
Okay 5.0

Pros: Nothing about boarding

Cons: After being the only person pulled out of line for my carryon and myself to be checked at the boarding gate, I asked a simple question to the lady who profiled me, “what made you profile me for this additional security check out of hundreds of passengers here, I’d like to know”. I was met with such rude behavior which I never encountered with any airline before. Not only was her attitude rude, she couldn’t answer my question and Aeromexico didn’t bother to get someone fluent in English to answer me. Notice I wasn’t refusing the security check; it’s just that they were rude, cold and made me feel like a criminal while checking me. They need to improve their system for security checks at the boarding gate. I don’t understand why I had to be checked further bc they already check every passenger before entering the gates and boarding area. I still don’t know the answer to my question. The lady’s attitude embarrassed me and ruined my experience. Aeromexico should retrain their staff and make them realize it’s bc of us they have a job and they should be serving us with proper customer service and have their attitudes in check. Because I have every right to ask that question and will continue to do so! I forgot the lady’s name..but would be happy if my msg got taken seriously and the lady made aware..

MEX
MCO
Okay 5.6

Cons: We waiting for 45 minutes on the run way because was not a corridor ready to depart we are number 8 on line. Was not entertainment available the system was down no music, no movies, no nothing

MEX
LIM
Mediocre 2.0

Pros: None

Cons: Had to spend the whole day in airport due to justfly booking error

Tue, Jan 15
JAN
Jackson-Evers Intl
MEX
Mexico City Benito Juarez
11h 55m
Sat, Jan 19
MEX
Mexico City Benito Juarez
JAN
Jackson-Evers Intl
6h 54m
Trip: 5 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 21,950 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
BDL
ATL
Excellent 9.3

Pros: New plane with great entertainment arrived 30 mins early

RDU
JFK
Mediocre 2.0

Pros: Nothing

Cons: I missed my flight due to Tsa

ATL
MCI
Excellent 10.0

Pros: Nice people

Cons: Waiting at gate in KC

MKE
LGA
Good 7.3

Pros: Boarding was easy, plane clean, snacks good.

Cons: Small plane but that’s not really fixable

LAX
HNL
Good 6.0

Pros: One of the flight attendants was nice.

Cons: 5+ hours and just some bagged snacks. Had to wait forever for soda. Screen was difficult to work - touch wasn’t working. Much smaller program selection than flights 6 days ago from RSW to LAX via ATL.

Wed, Jan 16
JAN
Jackson-Evers Intl
MEX
Mexico City Benito Juarez
11h 55m
Sun, Jan 20
MEX
Mexico City Benito Juarez
JAN
Jackson-Evers Intl
6h 54m
Trip: 5 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 21,950 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
RDU
JFK
Mediocre 2.0

Pros: Nothing

Cons: I missed my flight due to Tsa

BDL
ATL
Excellent 9.3

Pros: New plane with great entertainment arrived 30 mins early

SEA
GEG
Mediocre 2.0

Cons: The pplane was two hours late to depart due to technical issues.

ATL
CLE
Excellent 10.0

Pros: I’m always pleased with our delta flights to and from Atlanta. Our flight was on time, the comfort plus seats are comfy enough, and the flights are quick and easy.

Cons: Everything was great on our flight.

FCO
ATL
Good 7.0

Pros: THe crew was super

Cons: Confort no good very tight seats Movies hard to understand Announcements hard to hear

Mon, May 6
JAN
Jackson-Evers Intl
MEX
Mexico City Benito Juarez
17h 10m
Tue, May 7
MEX
Mexico City Benito Juarez
JAN
Jackson-Evers Intl
8h 08m
Trip: 2 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 7,440 reviews
Overall
7.5
Boarding
7.5
Comfort
7.4
Crew
7.8
Entertainment
7.2
Food
7.0
SDQ
MEX
Excellent 10.0

Pros: The warmth service that made me feel at home

PDX
MEX
Mediocre 2.0

Pros: Nothing

Cons: Poor scheduling

MEX
MCO
Okay 5.6

Cons: We waiting for 45 minutes on the run way because was not a corridor ready to depart we are number 8 on line. Was not entertainment available the system was down no music, no movies, no nothing

MEX
MZT
Mediocre 2.0

Pros: we arrived

Cons: lost bags - when they arrived the next day, told us we need to go all the way to the airport or pay $25.00 USD to a taxi to bring them to us. When we went to pick up the bags, one (both bags were brand new for this trip) was virtually destroyed, with multiple tears and rips - damage on each of the 6 sides of the bag. The Aeromexico woman insisted they have no liability and refused our claim for the damaged bag. Extremely poor service.

MEX
LIM
Mediocre 2.0

Pros: None

Cons: Had to spend the whole day in airport due to justfly booking error

Fri, Jan 18
JAN
Jackson-Evers Intl
MEX
Mexico City Benito Juarez
16h 15m
Mon, Jan 21
MEX
Mexico City Benito Juarez
JAN
Jackson-Evers Intl
10h 54m
Trip: 4 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 21,950 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
RDU
JFK
Mediocre 2.0

Pros: Nothing

Cons: I missed my flight due to Tsa

ANC
SEA
Excellent 9.0

Pros: Everything was fine. Delta did a great job.

Cons: The kid screaming in my ear for 3 hours

BDL
ATL
Excellent 9.3

Pros: New plane with great entertainment arrived 30 mins early

BOS
PHL
Excellent 8.6

Pros: We left early

FCO
ATL
Good 7.0

Pros: THe crew was super

Cons: Confort no good very tight seats Movies hard to understand Announcements hard to hear

Sun, May 5
JAN
Jackson-Evers Intl
MEX
Mexico City Benito Juarez
8h 55m
Mon, May 13
MEX
Mexico City Benito Juarez
JAN
Jackson-Evers Intl
18h 23m
Trip: 9 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 7,440 reviews
Overall
7.5
Boarding
7.5
Comfort
7.4
Crew
7.8
Entertainment
7.2
Food
7.0
YUL
MEX
Okay 5.3

Cons: In the counter people were rude (as always) and the first guy that helped us didnt found us. A lot of time wasting and not much staff to check-in.

SFO
MEX
Mediocre 2.0

Pros: Nothing

Cons: Delayed our flight and we missed our connection. They made us pick up our bags and wait overnight outside the terminal. It was cold (no doors). Only concrete slabs to sit on. It’s our honeymoon...no compensation given. Not even a blanket

MEX
MCO
Okay 5.6

Cons: We waiting for 45 minutes on the run way because was not a corridor ready to depart we are number 8 on line. Was not entertainment available the system was down no music, no movies, no nothing

GDL
SFO
Good 6.6

Pros: All waa good and timely. Comfortable and the crew very nice

Cons: I got home and my luggage had been all mixed up and they stole two watches. It’s sad that Aeromexico has employees who are thieves. It’s happened before and to many people I know. You should remedy this because it’s not right

PDX
MEX
Mediocre 2.0

Pros: Nothing

Cons: Poor scheduling

Sat, Jan 19
JAN
Jackson-Evers Intl
MEX
Mexico City Benito Juarez
11h 15m
Tue, Jan 22
MEX
Mexico City Benito Juarez
JAN
Jackson-Evers Intl
12h 35m
Trip: 4 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 21,950 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
MKE
LGA
Good 7.3

Pros: Boarding was easy, plane clean, snacks good.

Cons: Small plane but that’s not really fixable

ATL
MCI
Excellent 10.0

Pros: Nice people

Cons: Waiting at gate in KC

ANC
SEA
Excellent 9.0

Pros: Everything was fine. Delta did a great job.

Cons: The kid screaming in my ear for 3 hours

RDU
JFK
Mediocre 2.0

Pros: Nothing

Cons: I missed my flight due to Tsa

BOS
PHL
Excellent 8.6

Pros: We left early

Sun, May 5
JAN
Jackson-Evers Intl
MEX
Mexico City Benito Juarez
8h 55m
Wed, May 8
MEX
Mexico City Benito Juarez
JAN
Jackson-Evers Intl
9h 27m
Trip: 4 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 7,440 reviews
Overall
7.5
Boarding
7.5
Comfort
7.4
Crew
7.8
Entertainment
7.2
Food
7.0
CUN
MEX
Excellent 10.0

Cons: More information about discount to travel around the world

MEX
MCO
Okay 5.0

Pros: Nothing about boarding

Cons: After being the only person pulled out of line for my carryon and myself to be checked at the boarding gate, I asked a simple question to the lady who profiled me, “what made you profile me for this additional security check out of hundreds of passengers here, I’d like to know”. I was met with such rude behavior which I never encountered with any airline before. Not only was her attitude rude, she couldn’t answer my question and Aeromexico didn’t bother to get someone fluent in English to answer me. Notice I wasn’t refusing the security check; it’s just that they were rude, cold and made me feel like a criminal while checking me. They need to improve their system for security checks at the boarding gate. I don’t understand why I had to be checked further bc they already check every passenger before entering the gates and boarding area. I still don’t know the answer to my question. The lady’s attitude embarrassed me and ruined my experience. Aeromexico should retrain their staff and make them realize it’s bc of us they have a job and they should be serving us with proper customer service and have their attitudes in check. Because I have every right to ask that question and will continue to do so! I forgot the lady’s name..but would be happy if my msg got taken seriously and the lady made aware..

SFO
MEX
Mediocre 2.0

Pros: Nothing

Cons: Delayed our flight and we missed our connection. They made us pick up our bags and wait overnight outside the terminal. It was cold (no doors). Only concrete slabs to sit on. It’s our honeymoon...no compensation given. Not even a blanket

SDQ
MEX
Excellent 10.0

Pros: The warmth service that made me feel at home

MEX
LIM
Mediocre 2.0

Pros: None

Cons: Had to spend the whole day in airport due to justfly booking error

Sun, Jan 20
JAN
Jackson-Evers Intl
MEX
Mexico City Benito Juarez
9h 55m
Wed, Jan 23
MEX
Mexico City Benito Juarez
JAN
Jackson-Evers Intl
10h 54m
Trip: 4 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 21,950 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
ATL
CLE
Excellent 10.0

Pros: I’m always pleased with our delta flights to and from Atlanta. Our flight was on time, the comfort plus seats are comfy enough, and the flights are quick and easy.

Cons: Everything was great on our flight.

MKE
LGA
Good 7.3

Pros: Boarding was easy, plane clean, snacks good.

Cons: Small plane but that’s not really fixable

BOS
PHL
Excellent 8.6

Pros: We left early

ANC
SEA
Excellent 9.0

Pros: Everything was fine. Delta did a great job.

Cons: The kid screaming in my ear for 3 hours

RDU
JFK
Mediocre 2.0

Pros: Nothing

Cons: I missed my flight due to Tsa

Sun, May 5
JAN
Jackson-Evers Intl
MEX
Mexico City Benito Juarez
8h 55m
Tue, May 7
MEX
Mexico City Benito Juarez
JAN
Jackson-Evers Intl
10h 16m
Trip: 3 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 7,440 reviews
Overall
7.5
Boarding
7.5
Comfort
7.4
Crew
7.8
Entertainment
7.2
Food
7.0
MEX
MZT
Mediocre 2.0

Pros: we arrived

Cons: lost bags - when they arrived the next day, told us we need to go all the way to the airport or pay $25.00 USD to a taxi to bring them to us. When we went to pick up the bags, one (both bags were brand new for this trip) was virtually destroyed, with multiple tears and rips - damage on each of the 6 sides of the bag. The Aeromexico woman insisted they have no liability and refused our claim for the damaged bag. Extremely poor service.

GDL
SFO
Good 6.6

Pros: All waa good and timely. Comfortable and the crew very nice

Cons: I got home and my luggage had been all mixed up and they stole two watches. It’s sad that Aeromexico has employees who are thieves. It’s happened before and to many people I know. You should remedy this because it’s not right

SDQ
MEX
Excellent 10.0

Pros: The warmth service that made me feel at home

SFO
MEX
Mediocre 2.0

Pros: Nothing

Cons: Delayed our flight and we missed our connection. They made us pick up our bags and wait overnight outside the terminal. It was cold (no doors). Only concrete slabs to sit on. It’s our honeymoon...no compensation given. Not even a blanket

CUN
MEX
Excellent 10.0

Cons: More information about discount to travel around the world

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