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Jackson-Evers Intl to Puerto Rico Flight Information

Flights Arrive in Puerto Rico
Flights Depart from Jackson-Evers Intl
Flight Price $533
Airlines American Airlines, Delta, United Airlines, Frontier

Book cheap flights from Jackson-Evers Intl to Puerto Rico (round-trip)

Airports
Origin
Jackson
$533
only
$533
Destination
San Juan
$533
only
$533
Mon, Mar 11
JAN
Jackson-Evers Intl
SJU
San Juan Luis Munoz Marin International
9h 06m
Wed, Mar 20
SJU
San Juan Luis Munoz Marin International
JAN
Jackson-Evers Intl
9h 14m
Trip: 10 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 35,899 reviews
Overall
7.4
Boarding
7.5
Comfort
7.2
Crew
7.8
Entertainment
6.8
Food
6.7
LEX
CLT
Excellent 9.6

Cons: Bag check fee is steep for students.

SEA
CLT
Excellent 9.0

Pros: Staff were very pleasant and helpful. Having a disability is difficult enough but this team went above and beyond.

Cons: Reaching Charlotte terminal I was extremely disappointed. The gate attendant seamed to only want to make excuses as to why there was no wheelchair available. (Short staffed) she didn’t offer me a seat or apologize for no availability. Costumer service should be number one when you work with people everyday.

DFW
LAW
Mediocre 2.0

Pros: Nothing

Cons: There are no flights past 5pm making attempts to get to Lawton difficult of anything goes wrong with previous flights

LAX
BDL
Excellent 10.0

Pros: The TVs and free movies!

DCA
DFW
Excellent 10.0

Pros: Inflight movie, friendly crew

Sun, Jan 13
JAN
Jackson-Evers Intl
SJU
San Juan Luis Munoz Marin International
7h 51m
Wed, Jan 30
SJU
San Juan Luis Munoz Marin International
JAN
Jackson-Evers Intl
8h 20m
Trip: 18 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 22,013 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
SEA
LAX
Excellent 9.0

Pros: Excellent service in most every respect! Boarding was easy, accommodations were quite ample, food was great, and the entertainment was plentiful.

Cons: Slight problem with making my seat into a bed, which wasn't fixable. Movies were good, except for the trailers before and after each, which seemed to take forever! Didn't get the seats my wife and originally booked with China Southern/Delta, but the substitution was quite adequate! Problems with checking in on flights, as neither airline seemed to be able to deal with this split ticket! But they tried very hard to make thing up to us, which goes a long way to making us feel like we are valued customers!

PDX
NRT
Good 7.6

Pros: The pilot, Mr. Howes, I believe, came out and personally thanked everyone for flying Delta. It was a nice touch to see the actual pilot that was flying and me home and that he shared his gratitude. Go DELTA!!

JFK
DCA
Good 6.3

Pros: We were able to fly standby on our original 2:30p flight but had to return to DCA for checked baggages later that day

Cons: Connecting flight from JFK to DCA was moved from approx 2:30p to nearly 8p, making our layover 7+ hours, as opposed to 1-2 hours. No reason for this change was provided. Delta crew member in JFK was rude and unhelpful. The second agent (who ultimately booked our standby tickets for our original connecting flight) was more pleasant.

DTW
RSW
Excellent 8.6

Pros: On time departure and arrival

Cons: Paying for seats

CDG
SLC
Excellent 8.0

Cons: Had problems with wheelchair in Paris at the boarding gate. I was supposed to pre board and I was the last person on the flight.

Wed, Jan 16
JAN
Jackson-Evers Intl
SJU
San Juan Luis Munoz Marin International
17h 01m
Tue, Jan 29
SJU
San Juan Luis Munoz Marin International
JAN
Jackson-Evers Intl
11h 29m
Trip: 14 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 61,067 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
DEN
LAX
Mediocre 2.0

Pros: Nothing

Cons: Delays delays delays poor maintenance of all their planes leading to frequent mechanical and electrical issues on all United flights. Avoid them whenever possible!!!

IAH
PTY
Good 6.0

Pros: United staff were ready in Panamá to handle the missed connections, with onward booking already handled and hotel vouchers ready for distribution upon deplaning.

Cons: Late boarding and long wait on runway to be able to take off, thus ensuring connection in Panamá would be missed. Given that one runway was closed due to wind, this is something outside the control of United. Nevertheless, allowing a connecting flight with only 30 minutes between flights would seem to be overly risky, thus any delay upon departure will ensure a missed connection.

EWR
MCI
Mediocre 3.6

Pros: Friendly crew

Cons: Very cramped and uncomfortable seats in Economy. 2 hours late arriving in KansasCity.

IAH
LHR
Excellent 10.0

Pros: The crew were super! Extremely attentive and always gracious.

HNL
SFO
Good 6.3

Pros: Nothing

Cons: Seats seems like they becpme closer and closer to each other making any travel ove 5.7ft very uncomfortable thru the journey

Thu, Dec 27
JAN
Jackson-Evers Intl
SJU
San Juan Luis Munoz Marin International
13h 01m
Sat, Jan 5
SJU
San Juan Luis Munoz Marin International
JAN
Jackson-Evers Intl
22h 30m
Trip: 10 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 36,475 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.6
Food
4.7
DEN
AUS
Excellent 10.0

Pros: Cheap

Cons: Fast

MCO
HSV
Good 6.6

Pros: Easy options to choose. Price was so low so one can afford to add extras. No frill.

Cons: Seats do notvtecline at all.

DEN
ATL
Excellent 10.0

Pros: As our pilot said: today we defying the laws of gravity Frontier continues to deliver quality at exceptional value. Well prepared crew, on time departure and early arrival. What else can you ask for?! The flight included a short recognition of all service members, veterans, police and firefighters on board - one more reason to fly Frontier

ONT
MCO
Okay 5.0

Pros: The staff was nice

Cons: The check-in process. The upcharges on everything. Barebones flight.

BUF
MCO
Mediocre 3.3

Pros: They informed us about 5 hours in advance there was a delay.

Cons: The flight was very late. They gave me a voucher for $50 as a consolation, but it is only on purchasing a new ticket within 90 days, not very helpful. Since they nickel and dime you for seat selection, checked bags etc, it would be nice to at least use the voucher for seat selection on my return trip.

Tue, Mar 12
JAN
Jackson-Evers Intl
SJU
San Juan Luis Munoz Marin International
6h 59m
Wed, Mar 20
SJU
San Juan Luis Munoz Marin International
JAN
Jackson-Evers Intl
9h 14m
Trip: 9 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 35,899 reviews
Overall
7.4
Boarding
7.5
Comfort
7.2
Crew
7.8
Entertainment
6.8
Food
6.7
JFK
MIA
Okay 5.3

Cons: The seats were small and I’m 5’3

SEA
CLT
Excellent 9.0

Pros: Staff were very pleasant and helpful. Having a disability is difficult enough but this team went above and beyond.

Cons: Reaching Charlotte terminal I was extremely disappointed. The gate attendant seamed to only want to make excuses as to why there was no wheelchair available. (Short staffed) she didn’t offer me a seat or apologize for no availability. Costumer service should be number one when you work with people everyday.

LAX
BDL
Excellent 10.0

Pros: The TVs and free movies!

PBI
PHL
Excellent 8.8

Pros: Free movie. Informative announcements - friendlier than usual. They told us we were going to take off an hour late due to bad weather in Philly, but it turned out to be only 1/2 hour, and we arrived only 15 minutes late than scheduled. Not so bad.

Cons: The seat seemed a little lumpy or uneven. I usually don't purchase meals, but thought I would this time. However, meals weren't available.

DFW
LAW
Mediocre 2.0

Pros: Nothing

Cons: There are no flights past 5pm making attempts to get to Lawton difficult of anything goes wrong with previous flights

Wed, Mar 13
JAN
Jackson-Evers Intl
SJU
San Juan Luis Munoz Marin International
6h 25m
Wed, Mar 20
SJU
San Juan Luis Munoz Marin International
JAN
Jackson-Evers Intl
6h 35m
Trip: 8 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 22,013 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
PDX
NRT
Good 7.6

Pros: The pilot, Mr. Howes, I believe, came out and personally thanked everyone for flying Delta. It was a nice touch to see the actual pilot that was flying and me home and that he shared his gratitude. Go DELTA!!

LAX
SJC
Okay 5.3

Pros: Good crew.

Cons: Very tight spaces. No tv.

SEA
LAX
Excellent 9.0

Pros: Excellent service in most every respect! Boarding was easy, accommodations were quite ample, food was great, and the entertainment was plentiful.

Cons: Slight problem with making my seat into a bed, which wasn't fixable. Movies were good, except for the trailers before and after each, which seemed to take forever! Didn't get the seats my wife and originally booked with China Southern/Delta, but the substitution was quite adequate! Problems with checking in on flights, as neither airline seemed to be able to deal with this split ticket! But they tried very hard to make thing up to us, which goes a long way to making us feel like we are valued customers!

SJU
ATL
Excellent 10.0

Pros: Excelent flight excelent service..

Cons: The entrance in the gate to the plane always disorganized

LAX
ATL
Good 6.5

Cons: Delta seems to be running their interiors much hotter then ever I can recall. This flight was hot enough to drench my shirt with sweat.

Tue, Mar 12
JAN
Jackson-Evers Intl
SJU
San Juan Luis Munoz Marin International
9h 05m
Mon, Mar 18
SJU
San Juan Luis Munoz Marin International
JAN
Jackson-Evers Intl
21h 34m
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 61,067 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
IAH
LHR
Excellent 10.0

Pros: The crew were super! Extremely attentive and always gracious.

IAD
YYZ
Excellent 8.0

Pros: Even though we boarded late, things moved along and we got out just a few minutes late.

Cons: We boarded late because they told us they were cleaning the plane from the previous flight, but when we finally got on, the floor under my seat was still dirty, so I don’t know what they were doing....

PHX
IAH
Excellent 10.0

Pros: Safe landing, that’s all that matters.

Cons: The entrances by groups. I get it, I just don’t care for it.

SMF
SFO
Okay 4.6

Cons: I couldn’t check in for my flights ahead of time because the check in system from United and Copa airlines didn’t accept my reservation details. My first flight from Sacramento to San Francisco with United was cancelled and I was not informed until I arrived at the gate for check in. United wanted to rebook me on a flight to Los Angeles and Newark which would have been a delay of 10 hours. After security I had to go to the gate of a delayed flight to San Francisco and ask that they put me back on my original itinerary

IAH
PTY
Good 6.0

Pros: United staff were ready in Panamá to handle the missed connections, with onward booking already handled and hotel vouchers ready for distribution upon deplaning.

Cons: Late boarding and long wait on runway to be able to take off, thus ensuring connection in Panamá would be missed. Given that one runway was closed due to wind, this is something outside the control of United. Nevertheless, allowing a connecting flight with only 30 minutes between flights would seem to be overly risky, thus any delay upon departure will ensure a missed connection.

Wed, Mar 13
JAN
Jackson-Evers Intl
SJU
San Juan Luis Munoz Marin International
8h 21m
Tue, Mar 19
SJU
San Juan Luis Munoz Marin International
JAN
Jackson-Evers Intl
10h 58m
Trip: 7 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 35,899 reviews
Overall
7.4
Boarding
7.5
Comfort
7.2
Crew
7.8
Entertainment
6.8
Food
6.7
DFW
LAW
Mediocre 2.0

Pros: Nothing

Cons: There are no flights past 5pm making attempts to get to Lawton difficult of anything goes wrong with previous flights

DCA
DFW
Excellent 10.0

Pros: Inflight movie, friendly crew

MIA
JFK
Okay 4.3

Cons: Inconsistent baggage rules across employees in different parts of the company.

MIA
ATL
Excellent 8.3

Pros: Boarding experience was excellent as we used a wheelchair.

Cons: Nothing

DEN
LAX
Okay 5.3

Cons: I researched and called and found a 45L backpack so I could carry on my dive bag. That’s the reason I’m going all the way to Fiji. Not letting me get it in LA I’d also ridiculous.

Wed, Mar 13
JAN
Jackson-Evers Intl
SJU
San Juan Luis Munoz Marin International
9h 05m
Mon, Mar 18
SJU
San Juan Luis Munoz Marin International
JAN
Jackson-Evers Intl
21h 34m
Trip: 6 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 61,067 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
IAH
EWR
Mediocre 2.0

Cons: My bag beat me home. How does that happen?

SMF
SFO
Okay 4.6

Cons: I couldn’t check in for my flights ahead of time because the check in system from United and Copa airlines didn’t accept my reservation details. My first flight from Sacramento to San Francisco with United was cancelled and I was not informed until I arrived at the gate for check in. United wanted to rebook me on a flight to Los Angeles and Newark which would have been a delay of 10 hours. After security I had to go to the gate of a delayed flight to San Francisco and ask that they put me back on my original itinerary

HNL
SFO
Good 6.3

Pros: Nothing

Cons: Seats seems like they becpme closer and closer to each other making any travel ove 5.7ft very uncomfortable thru the journey

IAD
MUC
Okay 5.6

Pros: the only good thing I can say about the flight was that the crew was for the most part friendly

Cons: Everything. From the chaotic boarding scheme to the uncomfortable seats that really didn't recline. Less than 2 hours into the fight, they were out of red wine. They were also out of chicken for dinner so the only choice was vegetarian pasta. As for movies, what happened to Gogo Entertainment? I had to use their headphones to watch the movies on their screen instead of my iPad. So, I couldn't use my bluetooth headphones. There was no close caption so it was hard to watch the movies amidst the noise of the engines.

SFO
LAS
Excellent 8.0

Pros: Nothing

Cons: Now United is showing the struggle by selling food on board the plain. Thats not a good sign of business for loyal travelers

Thu, Feb 21
JAN
Jackson-Evers Intl
SJU
San Juan Luis Munoz Marin International
7h 40m
Mon, Feb 25
SJU
San Juan Luis Munoz Marin International
JAN
Jackson-Evers Intl
8h 20m
Trip: 5 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 22,013 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
SEA
LAX
Excellent 9.0

Pros: Excellent service in most every respect! Boarding was easy, accommodations were quite ample, food was great, and the entertainment was plentiful.

Cons: Slight problem with making my seat into a bed, which wasn't fixable. Movies were good, except for the trailers before and after each, which seemed to take forever! Didn't get the seats my wife and originally booked with China Southern/Delta, but the substitution was quite adequate! Problems with checking in on flights, as neither airline seemed to be able to deal with this split ticket! But they tried very hard to make thing up to us, which goes a long way to making us feel like we are valued customers!

CDG
SLC
Excellent 8.0

Cons: Had problems with wheelchair in Paris at the boarding gate. I was supposed to pre board and I was the last person on the flight.

PDX
NRT
Good 7.6

Pros: The pilot, Mr. Howes, I believe, came out and personally thanked everyone for flying Delta. It was a nice touch to see the actual pilot that was flying and me home and that he shared his gratitude. Go DELTA!!

SJU
ATL
Excellent 10.0

Pros: Excelent flight excelent service..

Cons: The entrance in the gate to the plane always disorganized

JFK
DCA
Good 6.3

Pros: We were able to fly standby on our original 2:30p flight but had to return to DCA for checked baggages later that day

Cons: Connecting flight from JFK to DCA was moved from approx 2:30p to nearly 8p, making our layover 7+ hours, as opposed to 1-2 hours. No reason for this change was provided. Delta crew member in JFK was rude and unhelpful. The second agent (who ultimately booked our standby tickets for our original connecting flight) was more pleasant.

Sun, Apr 7
JAN
Jackson-Evers Intl
SJU
San Juan Luis Munoz Marin International
9h 10m
Sat, Apr 13
SJU
San Juan Luis Munoz Marin International
JAN
Jackson-Evers Intl
7h 22m
Trip: 7 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 35,899 reviews
Overall
7.4
Boarding
7.5
Comfort
7.2
Crew
7.8
Entertainment
6.8
Food
6.7
DFW
LAW
Mediocre 2.0

Pros: Nothing

Cons: There are no flights past 5pm making attempts to get to Lawton difficult of anything goes wrong with previous flights

MIA
JFK
Okay 4.3

Cons: Inconsistent baggage rules across employees in different parts of the company.

LEX
CLT
Excellent 9.6

Cons: Bag check fee is steep for students.

DCA
DFW
Excellent 10.0

Pros: Inflight movie, friendly crew

MIA
ATL
Excellent 8.3

Pros: Boarding experience was excellent as we used a wheelchair.

Cons: Nothing

Tue, Mar 12
JAN
Jackson-Evers Intl
SJU
San Juan Luis Munoz Marin International
6h 27m
Tue, Mar 19
SJU
San Juan Luis Munoz Marin International
JAN
Jackson-Evers Intl
9h 18m
Trip: 8 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 22,013 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
SJU
ATL
Excellent 10.0

Pros: Excelent flight excelent service..

Cons: The entrance in the gate to the plane always disorganized

JFK
DCA
Good 6.3

Pros: We were able to fly standby on our original 2:30p flight but had to return to DCA for checked baggages later that day

Cons: Connecting flight from JFK to DCA was moved from approx 2:30p to nearly 8p, making our layover 7+ hours, as opposed to 1-2 hours. No reason for this change was provided. Delta crew member in JFK was rude and unhelpful. The second agent (who ultimately booked our standby tickets for our original connecting flight) was more pleasant.

DTW
AMS
Good 7.6

Pros: The on flight entertainment was good

Cons: Sleeping was too uncomfortable

LAX
SJC
Okay 5.3

Pros: Good crew.

Cons: Very tight spaces. No tv.

DTW
SDF
Excellent 9.3

Pros: Friendly and Professional Crew

Cons: Snacks were a bit boring & no tv’s onboard.

Thu, Dec 27
JAN
Jackson-Evers Intl
SJU
San Juan Luis Munoz Marin International
13h 01m
Sun, Jan 6
SJU
San Juan Luis Munoz Marin International
JAN
Jackson-Evers Intl
19h 57m
Trip: 11 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 36,475 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.6
Food
4.7
MCO
HSV
Good 6.6

Pros: Easy options to choose. Price was so low so one can afford to add extras. No frill.

Cons: Seats do notvtecline at all.

DEN
ORD
Good 7.0

Pros: when at O'Hare, it was not a very long taxi to get to the gate

Cons: flight was delayed an hour; I felt very cramped in that small space for my seat

JAX
PHL
Excellent 9.5

Pros: Quick boarding, fun stewardess

Cons: Paying $75 to correct my name that was correctly put in by me, but the first and middle names were run together on the reservation.

RDU
PHX
Mediocre 2.0

Cons: I didn’t like the way the charge for baggage and also u have to by to by drinks and chips

SAN
CVG
Excellent 10.0

Pros: The $69 price was amazing!

Cons: I have to check in at the counter in order to get free bags for being military and they issued me a paper ticket instead of an electronic one.

Mon, Mar 11
JAN
Jackson-Evers Intl
SJU
San Juan Luis Munoz Marin International
8h 07m
Mon, Mar 18
SJU
San Juan Luis Munoz Marin International
JAN
Jackson-Evers Intl
8h 20m
Trip: 8 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 22,013 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
DTW
RSW
Excellent 8.6

Pros: On time departure and arrival

Cons: Paying for seats

CDG
SLC
Excellent 8.0

Cons: Had problems with wheelchair in Paris at the boarding gate. I was supposed to pre board and I was the last person on the flight.

DTW
SDF
Excellent 9.3

Pros: Friendly and Professional Crew

Cons: Snacks were a bit boring & no tv’s onboard.

SEA
LAX
Excellent 9.0

Pros: Excellent service in most every respect! Boarding was easy, accommodations were quite ample, food was great, and the entertainment was plentiful.

Cons: Slight problem with making my seat into a bed, which wasn't fixable. Movies were good, except for the trailers before and after each, which seemed to take forever! Didn't get the seats my wife and originally booked with China Southern/Delta, but the substitution was quite adequate! Problems with checking in on flights, as neither airline seemed to be able to deal with this split ticket! But they tried very hard to make thing up to us, which goes a long way to making us feel like we are valued customers!

SJU
ATL
Excellent 10.0

Pros: Excelent flight excelent service..

Cons: The entrance in the gate to the plane always disorganized

Thu, Dec 27
JAN
Jackson-Evers Intl
SJU
San Juan Luis Munoz Marin International
19h 35m
Tue, Jan 8
SJU
San Juan Luis Munoz Marin International
JAN
Jackson-Evers Intl
17h 34m
Trip: 13 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 61,067 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
IAH
LHR
Excellent 10.0

Pros: The crew were super! Extremely attentive and always gracious.

IAH
EWR
Mediocre 2.0

Cons: My bag beat me home. How does that happen?

DEN
LAX
Mediocre 2.0

Pros: Nothing

Cons: Delays delays delays poor maintenance of all their planes leading to frequent mechanical and electrical issues on all United flights. Avoid them whenever possible!!!

SFO
LAS
Excellent 8.0

Pros: Nothing

Cons: Now United is showing the struggle by selling food on board the plain. Thats not a good sign of business for loyal travelers

EWR
MCI
Mediocre 3.6

Pros: Friendly crew

Cons: Very cramped and uncomfortable seats in Economy. 2 hours late arriving in KansasCity.

Wed, Jan 16
JAN
Jackson-Evers Intl
SJU
San Juan Luis Munoz Marin International
7h 40m
Wed, Jan 30
SJU
San Juan Luis Munoz Marin International
JAN
Jackson-Evers Intl
6h 32m
Trip: 15 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 22,013 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
SEA
IND
Good 7.6

Pros: The flight was not crowded and plenty of flight attendants offering service throughout flight Also smoo5h flight.

SJU
ATL
Excellent 10.0

Pros: Excelent flight excelent service..

Cons: The entrance in the gate to the plane always disorganized

LAX
SJC
Okay 5.3

Pros: Good crew.

Cons: Very tight spaces. No tv.

SEA
LAX
Excellent 9.0

Pros: Excellent service in most every respect! Boarding was easy, accommodations were quite ample, food was great, and the entertainment was plentiful.

Cons: Slight problem with making my seat into a bed, which wasn't fixable. Movies were good, except for the trailers before and after each, which seemed to take forever! Didn't get the seats my wife and originally booked with China Southern/Delta, but the substitution was quite adequate! Problems with checking in on flights, as neither airline seemed to be able to deal with this split ticket! But they tried very hard to make thing up to us, which goes a long way to making us feel like we are valued customers!

DTW
AMS
Good 7.6

Pros: The on flight entertainment was good

Cons: Sleeping was too uncomfortable

Sat, Jan 5
JAN
Jackson-Evers Intl
SJU
San Juan Luis Munoz Marin International
9h 50m
Sun, Jan 6
SJU
San Juan Luis Munoz Marin International
JAN
Jackson-Evers Intl
17h 59m
Trip: 2 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 35,899 reviews
Overall
7.4
Boarding
7.5
Comfort
7.2
Crew
7.8
Entertainment
6.8
Food
6.7
SEA
CLT
Excellent 9.0

Pros: Staff were very pleasant and helpful. Having a disability is difficult enough but this team went above and beyond.

Cons: Reaching Charlotte terminal I was extremely disappointed. The gate attendant seamed to only want to make excuses as to why there was no wheelchair available. (Short staffed) she didn’t offer me a seat or apologize for no availability. Costumer service should be number one when you work with people everyday.

DFW
LAW
Mediocre 2.0

Pros: Nothing

Cons: There are no flights past 5pm making attempts to get to Lawton difficult of anything goes wrong with previous flights

CLT
MEM
Excellent 8.6

Pros: This flight crew were upbeat and all smile. They definitely know what customer service should be.

Cons: Only pretzels for food when you’ve been on a plane all day didn’t make me happy.

DEN
LAX
Okay 5.3

Cons: I researched and called and found a 45L backpack so I could carry on my dive bag. That’s the reason I’m going all the way to Fiji. Not letting me get it in LA I’d also ridiculous.

ATL
MIA
Excellent 8.6

Pros: Friendly crew and better extras in premium economy than my last AA flight. This flight included an upgraded meal, docks, pillow, toothbrush.

Cons: Entertainment system didn’t work.

Wed, Dec 26
JAN
Jackson-Evers Intl
SJU
San Juan Luis Munoz Marin International
17h 01m
Sat, Dec 29
SJU
San Juan Luis Munoz Marin International
JAN
Jackson-Evers Intl
19h 56m
Trip: 4 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 61,067 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
HNL
SFO
Good 6.3

Pros: Nothing

Cons: Seats seems like they becpme closer and closer to each other making any travel ove 5.7ft very uncomfortable thru the journey

LHR
IAD
Good 6.0

Cons: Checked luggage took more than 45 minutes to arrive. Tough with little kids to keep waiting.

IAH
EWR
Mediocre 2.0

Cons: My bag beat me home. How does that happen?

SFO
LAS
Excellent 8.0

Pros: Nothing

Cons: Now United is showing the struggle by selling food on board the plain. Thats not a good sign of business for loyal travelers

EWR
MCI
Mediocre 3.6

Pros: Friendly crew

Cons: Very cramped and uncomfortable seats in Economy. 2 hours late arriving in KansasCity.

Thu, Dec 27
JAN
Jackson-Evers Intl
SJU
San Juan Luis Munoz Marin International
19h 35m
Mon, Jan 7
SJU
San Juan Luis Munoz Marin International
JAN
Jackson-Evers Intl
22h 45m
Trip: 12 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 61,067 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
PHX
IAH
Excellent 10.0

Pros: Safe landing, that’s all that matters.

Cons: The entrances by groups. I get it, I just don’t care for it.

IAH
LHR
Excellent 10.0

Pros: The crew were super! Extremely attentive and always gracious.

DEN
LAX
Mediocre 2.0

Pros: Nothing

Cons: Delays delays delays poor maintenance of all their planes leading to frequent mechanical and electrical issues on all United flights. Avoid them whenever possible!!!

IAD
YYZ
Excellent 8.0

Pros: Even though we boarded late, things moved along and we got out just a few minutes late.

Cons: We boarded late because they told us they were cleaning the plane from the previous flight, but when we finally got on, the floor under my seat was still dirty, so I don’t know what they were doing....

SFO
LAS
Excellent 8.0

Pros: Nothing

Cons: Now United is showing the struggle by selling food on board the plain. Thats not a good sign of business for loyal travelers

Thu, Dec 27
JAN
Jackson-Evers Intl
SJU
San Juan Luis Munoz Marin International
16h 22m
Thu, Jan 3
SJU
San Juan Luis Munoz Marin International
JAN
Jackson-Evers Intl
17h 39m
$1054
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 61,067 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
IAH
LHR
Excellent 10.0

Pros: The crew were super! Extremely attentive and always gracious.

EWR
MCI
Mediocre 3.6

Pros: Friendly crew

Cons: Very cramped and uncomfortable seats in Economy. 2 hours late arriving in KansasCity.

IAH
PTY
Good 6.0

Pros: United staff were ready in Panamá to handle the missed connections, with onward booking already handled and hotel vouchers ready for distribution upon deplaning.

Cons: Late boarding and long wait on runway to be able to take off, thus ensuring connection in Panamá would be missed. Given that one runway was closed due to wind, this is something outside the control of United. Nevertheless, allowing a connecting flight with only 30 minutes between flights would seem to be overly risky, thus any delay upon departure will ensure a missed connection.

PHX
IAH
Excellent 10.0

Pros: Safe landing, that’s all that matters.

Cons: The entrances by groups. I get it, I just don’t care for it.

IAD
YYZ
Excellent 8.0

Pros: Even though we boarded late, things moved along and we got out just a few minutes late.

Cons: We boarded late because they told us they were cleaning the plane from the previous flight, but when we finally got on, the floor under my seat was still dirty, so I don’t know what they were doing....

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