There were no vegetarian options on flight from India. Then on the next flight there was no chosen entree available. Movie selection was mediocre
It was fine but my trip from Narita Japan to L.A kind of mediocre because did not get the assigned window seat.
It was good overall. What I liked most was the restrooms. Compared to other airlines, the restrooms seem larger and look clean. The seats also look clean. The attendants are nice, except one time during the flight. I was sitting on aisle and a man sitting window. He asked an attendant for a snack. She told him to go ahead and get some snack from the section with food storage (I am not sure how it is called). So, I had to get up to let him get out from his seat. Why she did not bring him some snacks so that I would not have to move, I do not know... I was kind of surprised how inconsiderate the attendant was.
JOKE of a company with the most Ridiculous policies. JAL is amazing, KAYAK/UNDERPRICER is the worst company I have ever dealt with, NEVER AGAIN
My ONLY complaint with Japan Airlines is their in-floght movie options. The choices were very limited and skewed towards lesser movies that are pretty much unknown. On a 13 hour flight I'm dependent on there being a solid list of decent films to pick from. The poor choices made the flight seem twice as long. Next time I'll bring a fully loaded iPad for my movies.
Very courteous and professional flight attendants. At least from Delhi to Tokyo leg where a good number of passengers are of Indian origin should have some items of Indian cuisine on the menu other than that great experience.
Flight crews are very attentive and polite. Cabin and toilets are clean. Food is above average for economy class. We missed our connecting flights because the first flight was delayed, the ground crews at Tokyo were very helpful, providing all the information and support (including cash for our train ticket) to get us to our destination. Very impressive. No wonder they are always at the top ten lists.
Crew hospitality was as expected of a Japanese carrier, however the foods were lacking. The dinner options provided all contained pork and the breakfast was lacking in both quality and volume. I was starving throughout the trip.
-Bathrooms were regularly checked/maintained. -Food was okay, but the miso soup was good. -Top of my foot got bitten by a bug when I took off my shoes and was only wearing my socks. It was swollen and very itchy for several days.
JAL, like Emirates, Qatar, ANA & Singapore Air Lines is a class act. Great service and immaculate aircraft. The complete antithesis of an American Airlines or Delta flight, which are absolutely abysmal.
I’ve always had pleasant experiences with ANA and that has made me a loyal customer.
Roomy airlines. Friendly staff. Timely service. Temp was warm during the flight.
LAX to San Francisco under UA was sooooo stressful! Flights was delayed and no assistance from the airline to the next flight. Flew UA twice and both flights highly distressful.
I like that we made it faster than regularly scheduled. Everything else was poor. The boarding was slow and chaotic. One person was screaming instructions to people that didn’t understand and there was only one camera so boarding was slow. The crew was not very friendly and one stewardess was extremely rude to everyone the entire flight. The food was not good and not themed to the country we were going to like every international flight I’ve taken. Lastly the seats were awful. After this flight I would never recommend United and will actively avoid booking another flight through them.
When I checked in, it printed two bag tags. The helper said they would cancel the other. They canceled both and my bag was left behind
The ladies are great seats should be a little bigger!
The check-in started 3 minutes early; there were people lining up a half hour before. I was third, and I got checked in and passes in hand for my connection as well; I walked away from the desk one minute before it was even supposed to be open. Amazing. That said, the food on the first leg of my trip was not good, and I didn’t finish it. Second leg, it was tasty. You get a cup of Häagen-Dazs after dinner. The staff were polite and helpful. Will use again.
Boarding was good. Inflight service was good. Alcoholic drinks could have been served free.
Suite lounge in Honolulu is the best lounge in Honolulu. I love the huge bathrooms in ANA first Class on the A380 Honu plane. Japanese meal was outstanding and service was amazing. Everything was just excellent. Can’t wait to fly again
The flight crew was outstanding. Very cheerful and always respectful. I wish the same could be said about United. The AC wasn't the best on the plane.
The friendliness of the attendants, and the quality of the service.
Food was terrible , uncomfortable seats, WiFi did not work, will never fly Singapore again.
They ran out of the second choice of food was stuck with fish
Very good flight from Boarding to landing -efficient and comfortable with decent entertainment options
Overall, very good. The food was better than expected with the exception of the pork and potatoes dinner at the end of the flight. My family all selected that dish and did not set it. I tried a bite also and it was honestly terrible. Also, it would be helpful to know when the snacks in the back of the plane are available.
The crew and their service was top notch, but the plane itself seemed to be on the older side and worn out. Also, the food could’ve been better. 9 out of 10.
Excellent- a lot of food Disappointed with the premium economy pouch- did not have toothbrush and tooth paste or socks. Other airlines provide them
I had a great experience with Singapore airlines as always. The partner airline, Scoot was fine except my bag was misplaced during the shuffle. Ultimately, my baggage arrived intact. Attempting to inquire about my baggage was impossible.
I didn’t get to go, and no refund was available after asking for 2 months
The crew was so kind! I had such a nice flight ！
It was just fine. The sirlines did live up fully to my expectation.
The flight was delayed. The staff made us wait in the room that is too small and it was crowded and with no seats available for waiting. They did not tell us why the delay occurred.
I was traveling alone with an infant, so the crew was incredibly helpful. Both the international and subsequent domestic flights were impeccable.
The flight was delayed by 2 hours, although to their credit they delayed my connecting flight so people could reach it. Also their site is a nightmare to navigate on a phone. Everything else was good.
The ticket was last minute buy so no concerns about the pricing this time, but the crew in general could have been more accommodating, helpful.
Pillow and blanket are dirty. My son got multiple bites during the flight
Better good than most, if not all European airlines. If you’re stuck in an economy seat anyways, China Eastern is a good choice because of shorter flight time, being able to overfly Russia
I think it’s time that somebody set a standard for the temperature in the cabins. I would rather it be colder than anybody that wants to have a blanket have a blanket to keep it so warm at times is unbearable and quite uncomfortable. That’s the only thing I would add.
Good airline for the price. The Air stewardess are great, nothing is to much trouble. Will use again.
It was my birthday while I was on the flight on China eastern airlines. They celebrated my day by giving me a personalized birthday card and also a very delicious pastry. I was surprised and thankful by the China Eastern crew! The whole staff was kind and professional? My second flight into China and the most memorable! Thank you-
