Find cheap flights from Kansas to Costa Rica

Pros: "Value of purchase was great"
Cons: "Food options"

Pros: "In flight entertainment"

Pros: "Seats were pretty roomy in coach."
Cons: "NA"

Pros: "Crew was amazing"
Cons: "None"

Pros: "My bags were about 3 pounds heavier than allowed and she let me in with them. The crew is overall very nice and professional."

Pros: "decent leg room and the headrest could bend to allow you to sleep upright."

Pros: "From the friendly welcome greeting at the terminal to the smoothest landing, comfortable seats with lots of legroom and long seatbelts, everything was great."
Cons: "My seatmate was a snob but you couldn't control that!"

Cons: "No food, just snacks."

Pros: "New and clean aircraft."
Cons: "Very few movies available. Huge delay to get off ground."

Pros: "Plenty of space. Arrived early"
Cons: "Nothing"

Cons: "Boarding process is too slow due to passengers stowing carry on bags. Need a improved boarding process"

Pros: "A good flight, as always with Alaska. Experienced crew makes the flight seamless, and it is much appreciated."
Cons: "Meal provided in FC, the bean stuffed ravioli, less than stellar."

Pros: "I had plenty of room to sit in comfort."

Pros: "Everyone was nice and helpful, it was a nice trip!"
Cons: "Headphones/tablet needed to be louder, paid $8 for a tablet I couldn’t hardly hear"

Pros: "Flight attendants"
Cons: "Complete failure to announce that passports needed to be verified. Telling you as you board is infuriating. This was Alaska’s fault, not TSA’s."

Pros: "The crew was excellent and the flight went smoothly."
Cons: "We were delayed 50 mins on the tarmat. We made up a lot of time in the air but was still frustrating."

Pros: "The cabin crew on Alaska Air was great. Efficient, helpful, and even on holiday flights! The food selection was average."
Cons: "Boarding would be so much easier if the ticketing agents,.gate agents or a person standing at the plane door would enforce the size of carry on bag rules, and take the bag from the passenger, before they board the plane. that would decrease the waiting time on the plane, significantly. Leave the flight attendants out of it, and make some one else, on the ground, "The bad guy". With all of the time standing around waiting to board, there would be plenty of time."

Pros: "Helpful staff, very open for customer."

Pros: "Warm greeting at KCI airport from the attendants of Alaska Airlines. Short flight from Seattle to Portland."
Cons: "Changed flight status from a direct flight to a 2 hour layover in Seattle, especially with a small child. No soda for drinks, just alcoholic beverages and juice. Flight a little noisy."

Pros: "We arrived on time"
Cons: "Brenda at LAX called me jerk and was a terrible representative for your company... To say the least"

Pros: "We've never boarded a flight that quickly. Amazing! Comfortable plane, nice flight attendants. We even arrived 15 minutes early!"

Pros: "The purpose of our trip is to be in a wedding. The suitcase may ,or may not arrive in time. I was told it would be delivered to the Costa Verde Quepos, Manuel Antonio hotel. I will be without any clothes for at least two and a half days. Please help! My cell is 209-549-6276, but I don't know if it will work while I am in Costa Rica The suitcase tag number is 10-65-88"

Pros: "It was so easy to find my way around because everyone was so nice and helpful even though I was late I got there on time thanks to the staff. The flight was fast, smooth, very enjoyable. Thanks Alaska air:)"
Cons: "I didn't like the fact that I picked a isle seat instead of a widow seat so I know better now because I will fly again"

Pros: "This is my first trip on Alaska Airlines and it is now my number 1 airlines. They were welcoming and everyone was smiling. Wow what a difference."

Pros: "Free movies, free messaging. Crew was delightful, and the plane itself seemed brand new. Smoothest take off and land I've ever had."
Cons: "Outlets only for first class. No hard alcohol, still had beer and wine, though."

Pros: "The flight price was very reasonable. There was a ton of leg room between your knees and the seats. The seats seemed thin when we got on the plane and I was worried at first but they were actually reasonably comfortable! The crew was very friendly and helpful! And free wifi for messaging services was awesome as I was able to iMessage my family during the flight! Didn't try any of the good while on board."

Cons: "On the return flight it was cancelled and they put us in a flea bag hotel and I have written Alaska and requested a FULL ROUND TRIP TO COSTA RICA and they haven't had the courtesy of responding. I wrote Wayne Newton 2x. b"

Pros: "Alaska airlines is a great airlines -- efficient, clean, on time, helpful staff."

Pros: "The bisquit cookies."
Cons: "The staff weren't that friendly! Gone are the helpful employees! My daughter's seat wouldn't go back and they did nothing to accommodate her! LAME! Not overly friendly, need to take notes from JetBlue!"

Pros: "The entire crew seemed very pleasant and helpful. I know their jobs are extremely stressful, but they all maintain a very professional demeanor. May God bless them and keep them safe on all their journeys."

Pros: "on time; (small) free snacks; enough room; modest free Internet capabilities (movies) -- download gogoinflight app before takeoff."

Pros: "I need to give a shout out about the staff and the passengers. My two young grandsons flew for the first time. Due to plane size we could not all sit together. Several offered to switch seats to accommodate."
Cons: "I have NO complaints."

Pros: "Pretty spacious"
Cons: "Guy next to me all up in my space"

Pros: "On-time departure and arrival, friendly flight attendants, and great amenities on board (charging stations at seats, free in-flight entertainment on your device, & affordable wifi)."

Pros: "On time departure & arrival! And love the ability to connect to wifi on board."

Cons: "Nothing it was great. I rather enjoyed my trips and the airline had the facebook messager on there wifi for free. Made it 2000% better."

Pros: "i really liked everything about the flight. great meals, comfortable seats, friendly service from MCI to PDX."
Cons: "sadly my luggage/cargo which had fragile placards posted on it still got damaged. it was oversized (113 linear inches) and i tried to protect it as best as i could with cardboard and plastic wrap but somewhere between TSA manually inspecting it in kansas city and inflight, it got broken, so hopefully i find a way to fix it."

Pros: "Very good flight and service. Seats are standard not the mini seats that some airlines expect a 6 ft person to squeeze in. I would definetly fly them again."

Pros: "Decent leg room, very nice staff, the plane was in nice condition and we left on time. Also, I had no problems with my luggage. I didn't utilize your entertainment nor did I get food. Wish there had been an N/A option in the survey"
Cons: "There wasn't anything that I didn't like"

Pros: "Very pleasent and we'll up kept airplane with plenty of over head storage"

Pros: "Comfortable seats and nice crew."
Cons: "It was a very long flight, but no meal or entertainment was provided. On other airlines I've flown in the past, these things were included on international flights."

Pros: "I like flying Alaska because their employees are always helpful and professional. Checking in for my flight is effortless with the Alaska app on my phone. I really like that all I have to do is print my bag tag and drop my luggage at the desk. I don't ever have to wait in long lines except for security at PDX. I fly often and will continue to fly Alaska!"

Cons: "I had two different trips planned with Alaska. I ended up staying in Kansas City, and Alaska cancelled my flight. Said the only option I had was to pay $500 for a new flight. I found a delta flight form $300. Not the kind of service I had expected from this airline"

Pros: "Most everything besides them seats being to close in proximity."
Cons: "That they seats weren't wide enough."

Pros: "Nice plane. Nice people."
Cons: "Boarding slow. $17.95 Internet -- YOU KIDDING ME? This is 2016 people. You canceled my return flight and made me stay another day. Airport terminal too small and packed."

Pros: "Everyone was nice"

Pros: "Plane was clean and roomy. Crew was awesome very friendly."

Pros: "Love how there are individual usb chargers at every seat. Snacks are reasonably priced."

Pros: "New plane it was a nice ride,the best most comfortable trip I've ever had. Flight attendants were awsome"
Cons: "There was nothing bad about this trip"

Pros: "Crew were friendlier than many other airlines"

Pros: "The crew did a great job and I enjoyed the movies."
Cons: "Nothing"

Pros: "Entertainment selection was nice."

Pros: "Boarding was on time and we arrived early. The staff was also very friendly"

Pros: "Horrible delay with unruly customers on the plane. But the flight attendants did great handling them"

Cons: "Too cold"

Pros: "Food selection, service, and variety of entertaining entertainment options."
Cons: "More leg room for economy."

Pros: "The staff handled the situation very well."
Cons: "The delays put me arriving at 4am. Missed a half day of work, and was practically useless the last half of the day. I understand things go wrong, but they blamed the weather and the other airlines were getting planes in and out just fine. Even Frontier Airlines at least offers a meal voucher for del"

Pros: "I fly a lot, and I am very impressed with the level of consistency that Delta has offered the last couple of months. This flight didn’t disappoint. The crew was particularly friendly"
Cons: "Nothing I can think of-10/10"

Pros: "The crew was awesome. The entertainment was great with a huge selection of movies. The food was really good."
Cons: "Boarding was delayed while waiting for Delta agents to come and assist people off of the plane."

Cons: "The flight attendant did not want to be there."

Pros: "The ease of travel that Delta efforts me"
Cons: "Easier status earnings"

Pros: "Again, crew was very friendly. It's nice to be welcomed aboard. The male flight attendant found me a blanket after I requested it. Also I appreciate the free entertainment options on the WiFi."
Cons: "Ambient low lighting was pretty much non-existent in that old MD88."

Cons: "We were already very delayed, the flight crew was not nice"

Cons: "Let was a typical flight. About all you can hope for is that it is on time. That makes it excellent."

Cons: "Great flight. On time and friendly staff."

Pros: "Amazing crew, on time, decent coffee, plenty of drinks"
Cons: "The drinks cart was a little slow..."

Pros: "The crew was amazing had no problems!"
Cons: "Nothing had a great experience!"

Cons: "Flying from New York to Atlanta on business class there was no access to the lounge because I was not flying to Lima on the same day. I bought the whole international business ticket to Peru together, I don't understand why Delta consider my first portion not part of my international ticket!"

Pros: "I liked that military boarded first."
Cons: "I think disabled US Veterans should board with active duty and retired military"

Pros: "Almost everything"
Cons: "Could not get entertainment interface with my tablet to work, especially since I paid extra to do so. Could not access live TV on my seat/chair screen."

Pros: "How friendly and easy it was to board. The pilots were very friendly and even gave my daughter wings. The crew made us very welcomed and put our booster in the closet till we landed."
Cons: "Nothing"

Pros: "I am always impressed by the Delta staff. Top notch."
Cons: "The entertainment screens have an (older) head phone jack that many people do not have. The headphones available for purchase by the airline are of very poor quality. I also am surprised that airlines (not just Delta) continue to provide such low quality food options on flights. I think consumers would pay more for better options."

Pros: "Overall everything was great would definitely recommend delta to others ."

Pros: "Entertainment"
Cons: "Attendant probably trying to be funny"

Pros: "Seats. Service. Timing"

Cons: "The female flight attendant needs an attitude adjustment. She behaved as though she was doing a favor"

Pros: "Nothing"
Cons: "Flight delay 5+ hours poor Service"

Pros: "Normal flight with every seat filled. I liked the icw.cream bar they served."
Cons: "Small seats. Dirty air."

Pros: "Boarding was quick and so was the flight. No entertainment or food on short flights, that should be a N/A"

Pros: "Flight crew was good, we arrived early on flight out and back! Feel like seats are tinier than ever, maybe it was just me. Food (water & pretzels) were OK, but nothing special (then again it was a short flight, so I didn't expect anything). Plane was small so we needed to gate check bags and the gate attendant came around and tagged everyone's bag for us, well before boarding which was hugely efficient - kudos to her on that!"
Cons: "Gate attendant's mic was broken (or she didn't know how to use) so she had to yell into the boarding area."

Pros: "Left on time, no hassles at boarding. We were in premium economy and seating was comfortable for both of us, not-too-tall people. FA were quite friendly."
Cons: "One bathroom wouldn't flush, which was a problem with limited facilities and a full flight."

Cons: "Delayed 2.5 hrs. The next flight to Atl left and reached earlier"

Cons: "Late flt"

Pros: "Flight was smooth and flight attendants were nice."
Cons: "Well delta over sells their flights every time and have to buy people out of their seats. This would be fine if it didn't mean that your seats have to be changed last minute and without your knowledge. I choose a window on purpose because I am claustrophobic. I did not pay for upgrade because I was able to select a seat that was a window...had I known it could change I would have. Zero communication just surprise you have a. Ew seat."

Cons: "Kids yelling"

Pros: "Entertainment, food having only two seats on our side of aisle."
Cons: "Leg room"

Cons: "No trash bag in my seat for puking or bubblegum"

Pros: "They were courteous and prepared, when they couldn't offer something they gave me options for other things, and seemed genuinely concerned about my experience!"
Cons: "i don't have any real complaints. Economy seating is still economy seating, so those problems didn't go away"

Cons: "I was starving because of my short connection time and couldn't have lunch - wanted to eat something solid and they just had boxes with fruits and cheese."

Pros: "The crew was very competent and friendly."
Cons: "Insufficient seating area, no meal offered."

Pros: "Excellent service and on-time"
Cons: "Baggage charge"

Pros: "Nice snacks for such a short trip...most airlines have abandoned this for short trips. Clean and spacious cabin"
Cons: "Freezing cold in the cabin"

Pros: "Our stewardess in the economy cabin was probably one of the best we have ever encountered. She was very courteous and personable."

Pros: "Just not enough room to accommodate that many people for such a long flight. And felt neglected and grouchy by the end of the trip."

Cons: "Flight was delayed by over an hour"

Cons: "No free meals."

Pros: "The ramp agents and crew were excellent and they were professional."
Cons: "Flying in first class and watching all the economy passengers dragging multiple carry ons to save a baggage fee"

Pros: "Same as Boston to Minneapolis."
Cons: "Nothing."

Pros: "attendant and gate crew were very pleasant. Once the paperwork mess was corrected we did not have to wait in line to take off"
Cons: "Sat on the plane at the gate for close to an hour. Very warm It was quite a while before they told us that paperwork had been done wrong. More waiting. Plane was late by 30 minutes arriving"

Cons: "Everything was great"

Pros: "Na"
Cons: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."

Cons: "Maybe less cold the temperature."

Pros: "Nothing"
Cons: "Everything"

Pros: "Everything"

Cons: "No earphones for hearing the movies"

Pros: "Na"
Cons: "Na"

Pros: "Movies, flight time."
Cons: "They completely damaged my luggage bags, so much for paying to check in to have it returned broken, thorn and without wheels. I want a reimbursement for the ticket or the cost of 2 new suitcases"

Pros: "Que el avion era de 2 filas conn2 lugares"
Cons: "La comodidad.. Son muy estrechos..."

Pros: "was on time"
Cons: "terrible, waiting in one gate , then we have to go to another gate take a bus under the rain, fullof people luggage, , gave us terrible seats in the back small plane. the bathroom was not clean at all"

Pros: "The attention with Copa Airlines was great"

Pros: "Nothing really"
Cons: "Boarding process in Panama is very disorganized"

Pros: "Both their kindness and generosity."

Pros: "Meal was good and plane was clean and well maintained."
Cons: "Just a little tight but overall good"

Pros: "Comfortable and puntual"

Pros: "Puntual, comfort"

Pros: "Excellent!!!"

Cons: "Very good"

Pros: "The welcoming and attentive service"

Cons: "Everything was OK"

Cons: "No entertainment."

Pros: "Flight on time."
Cons: "Changed gates at Panama without any alert until boarding time."

Cons: "Premium seating not a good buy."

Pros: "Bueno"

Pros: "technology and movie/entertainment selection. plus drinks were included"

Pros: "The flight was cool, i loved not having to get down the airplane in Costa Rica to conitnue to Guatemala."
Cons: "It was freezing, and they didn't offer blankets just while we were on the plane."

Cons: "This airline Lost my baggage and they didn’t help me"

Pros: "I arrived in one piece."
Cons: "I purchased a round trip ticket from Costa Rica to Panama in order to comply with laws stating non-resident aliens must leave Costa Rica every 90 days for a period of at least three days. When it came time to return to Costa Rica, I understood that I had not purchased ANOTHER ticket to "prove" my intent to leave Costa Rica again three months in the future. I told the ticket agent I wishes to purchase a "fully refundable" ticket for a future flight, but she was (or professed to be) unable to assure me the ticket she was selling me was refundable. Upon return to Costa Rica, as before, immigration did not ask to see any such proof nor did they even ask my intentions. Isn't this called fraud? I did not need the ticket and, of course, in contacting Copa Airlines, I would have to return to Panama in order to even get a partial refund, which they won't guarantee. Not doing this again."

Pros: "We actually arrived earlier than schedule. Very impressed."

Pros: "N/A"
Cons: "No air conditioning, small gates, too crowded."

Pros: "The staff"
Cons: "No vegetarian options granted :( the planes are dirty."

Cons: "El aeropuerto internacional de Panama es sencillamente horrible y extremadamente caro y ni siquiera wifi free hay para los pasajeros que como yo tenemos que hacer escala. La señal para llamar por teléfono usando mi propia proveedor. Es un aeropuerto del siglo pasado que ya es hora COPA que tiene su centro de operaciones pongan de su parte para hacer más placentero la estadía en ese aeropuerto; aeropuertos como el CR o el de Bogotá no más sale uno del avión y hay excelente wifi que le permite a uno estar en contacto con la familia."

Pros: "Now you are giving away free muffins instead of insulting with a granola bar....THANK YOU FOR LISTENING"
Cons: "HOW CAN YOU NOT OFFER COFFEE ON AN AM FLIGHT??? THAT's CRAZY!!!"

Pros: "The aireplane in clean. And the people ver y gently"
Cons: "Board not very organized"

Cons: "I went on the site and mentioned I was vegetarian, but I guess the 'snack' wasn't big enough to warrant a veggie option. I had to run from one flight to another, and my previous one only served breakfast, so it would have been really nice to have a veggie option. I put poor on entertainment because there was none, but it was a short flight, so not a big deal. Rest was great!"

Pros: "No delays on departure. Smooth boarding process"

Pros: "Ha mejorado la comida que dan en económica, en especial par un vuelo tan corto. Las tripulaciones colombianas son más amigables y orientadas al servicio que las panameñas. Panameños: Wake Up!!"
Cons: "Ya es hora que inviertan en esto. Tanto en ejecutiva como en económica."

Cons: "The crew kept bumping Into me since I had an isle seat more than normally."

Pros: "Planes are clean and crew is nice"
Cons: "Overall they are a poorly organized airline, they will over sell their tickets and then expect you to give yours away. Boarding was messy."

Pros: "One of your crew members went above and beyond to help a family that was sitting next to me. That kind if service was unexpected and a huge help to the family. We were all impressed. They were all very cordial and polite."

Pros: "Very friendly and professional service combined with good food"

Pros: "2 free checked bags, and hot sandwich and drink in coach"
Cons: "Can't think on anything"

Cons: "Never answered the numbers I called when I got to the airport ended up having to rent with another company"

Pros: "- nice staff - food on the plane"

Cons: "Touch screen didn't work"

Pros: "Thank you for offering food, but something's without meat would have me flying copa every time!"

Cons: "Flights were delayed"

Pros: "Staffs were so kind and professional."

Pros: "Agent issued boarding passes and luggage ticket but somehow didn't process payment. After waiting 4 hours for boarding we were denied entry into plane. Somehow agent overrode the safeguards and was able to issue boarding pass. Very lax security and agent even denied seeing credit card given to them."
Cons: "Ticket counter personell"

Pros: "EVERYTHING"
Cons: "NOTHING"

Cons: "No alcohol was available"

Pros: "Delicious pretzels and sparkling water."
Cons: "Horrible at customer service and those travelers with no status."

Pros: "The crew was polite and friendly."
Cons: "Not canceling the flight with no reason given."

Pros: "Clean airplane."
Cons: "The in air internet is confusing and frustrating. Everyone around me was trying to figure out how to get on the internet. It’s a joke."

Pros: "Good service and great customer service"
Cons: "App functionality"

Pros: "The ground crew is helpful in fixing our seats. Boarding procedures are smooth and overall journey is comfortable"
Cons: "the airline can provide more options for us to selecting seat at self help counter. Provide options for food. There are 2 vegan meals out of 3"

Cons: "Better snacks"

Pros: "Nothing."
Cons: "Two hour delay including 20 minutes to get flight data because on board computer not functioning. Usual knee in chest seats on commuter jet."

Cons: "The wifi didn't work. No seatback everyone's screens, only a screen over there middle row of seats. Maybe update your 20 year old livery."

Pros: "Help with check-in"
Cons: "More friendly staff on airplane"

Cons: "Thank reserved seats at time of purchase for a British airways plane and paid for extra legroom. When I checked in, I was routed to American Airlines and the seats were the same in the entire aircraft except for first class. Why did I pay and shouldn’t I get a refund?"

Pros: "Trip was wonderful."

Cons: "My son and I had seats in different places and they asked him to move forward several rows because of weight and the seat beside him was empty so I asked if I could sit next to him and they said no without giving any explanation. That kind of upset me. Just a short explanation would be fine."

Pros: "The flight attendants were able to find a place for my carry-on luggage when the overhead bins were filling up. I got a seat with extra leg room by chance (without having to pay the extra fees)."
Cons: "There are no snacks served on the flight. The Philadelphia Airport was overcrowded. There was hardly any room to navigate and there was a long line at nearly every women's bathroom."

Pros: "I liked boarding first and the additional leg room that I purchased"
Cons: "My TSA Pre was not on my boarding pass even though I have had a KTN since this past May!!"

Pros: "The whole experience was stress free and comfortable."

Cons: "We booked our airline tickets at the same time and our seats were separate. This was the first time flying for my wife so she was very upset when we found out our seats were not together. We had to pay an extra $60 to have the seats moved to an exit seat."

Cons: "It was canceled and our trip has been delayed a day."

Pros: "On time. No delays. Smooth landing"
Cons: "N/a"

Pros: "Taking the exit door makes a difference in having enough leg room. Everyone was nice an helpful."

Pros: "On time, non stop"
Cons: "New higher prices for less service."

Pros: "No complaints. A smooth flight. Met my expectations. Would fly American again."

Cons: "I cancelled this flight months ago, yet it was still in your records"

Pros: "Finish currently use were the most courteous and caring I ever was serviced by."
Cons: "Not much to recall"

Pros: "The flight was equal to AA service I have had on a regular basis."
Cons: "Nothing"

Pros: "The speed of service"
Cons: "We had several rude flight attendants"

Pros: "Nothing"
Cons: "Delays when other airlines with same destination did not have them. The constant asking if is move seats. No means no."

Pros: "They delayed 5 times and we're never honest about departure time. Then lost my luggage. They told me that I will need to go back.to the airport to pick up the luggage which is unacceptable."
Cons: "See above"

Pros: "The American Airways gate agent was very helpful fixing the problem that British Airways created. She went out of her way to get me booked on AA flights to catch my BA flight from London to Riyadh."
Cons: "My original flight was cancelled and the first available flight was 3 days later. BA booked me on the flight but failed to change my ticket from the original flight causing me to miss the flight from Kansas City. At the airport BA agent told me on the phone that I would have to wait 3 more days after I had already waited 3 days because BA canceled my original flight. Because of the flight cancelation I missed two days of work and because of the failure to ticket my following flight I almost missed a full week of work. The BA booking person seemed content that there was no way I could make it to Saudi prior to the end of the week. Fortunately, the AA agent was able to find a way for me to continue my trip on a later flight."

Pros: "Seats were mildly more comfortable than DELTA seats."
Cons: "Passengers with small children weren't offered to board early like with every other airline I've traveled with... Delta, spirit, united, etc. So I ended up being humiliated because we held up the line trying to get situated with the baby."

Pros: "Courteous crew"
Cons: "The plane was tiny and old"

Pros: "Everything was on time and great."
Cons: "Ever thing was fine."

Cons: "I sat at tha airport for over 9 hours before my flight left. Very poor communication and customer service."

Cons: "Flight was late. AA charged me for an exit row seat, but assigned me a non-emergency exit row window seat. Wi-if did not work."

Pros: "Haven't left yet don't leave until today the flight was behind due to maintenance"

Pros: "On time. Friendly."

Pros: "The estimated time for both my flight was over an hr, but we arrived in on my first flight at 45mins and my second flight 30mins."
Cons: "N/a"

Pros: "On time"
Cons: "Dirty plane. DIFFICULTY hearing which baggage kiosk to use. Should have a board with postings"

Cons: "- The entertainment system was not working - needed few restarts - on many seats - Food - horrible - Air hostess dropped water on me - not a problem by itself as accidents do happen. However her comment was more annoying - no sorries - not apologies - just said - "oh it's just water - it is refreshing" - Seats pushback was almost broken - it would break your thumb to push the button and then almost stand to push the seat back. - This was transatlantic flight and you charge for liquor? It is not free - you have to purchase - They ran out of red wine (which was free) by the end of the first meal. Do you keep just one bottle for this big 777 fight. - Overall experience was horrible."

Pros: "Our flight had a veteran who had received the Medal of Honor and the pilot and attendants took a moment to recognize him and it was sooo special and meaningful for American Airlines to take the time to thank this awesome individual!!! Thank you!!"

Pros: "They were able to use the electronic boarding pass through the app which is nice. Boarding was really quick."
Cons: "The overhead bins didn't have enough space for carry on for everybody flying."

Pros: "Friendly service"

Cons: "Small crew at Santa Fe airport so luggage took a while"

Pros: "No issues. The whole trip went well."
Cons: "The little lady sitting next to me took my seat but it just let her have the window seat because she could not speak english"

Pros: "It was on time, crew was very polite and attentive."
Cons: "Nothing to report."

Pros: "I like how they kept us updated on when the flight would leave"
Cons: "I didn't like that it took so long for us to actually get on the plane. My flight was supposed to leave around 4pm but it didn't actually leave till around 9pm so I had to sleep overnight when we landed in Dallas"

Pros: "Flight was ok"
Cons: "They lost my luggage and I haven't gotten it yet"

Pros: "Everything was smooth, even the getting through TSA process. I had minimal wait time."

Pros: "The plane we new and amazing, loved all the extra features."
Cons: "There was nothing that I did not like."

Cons: "This was my 5th American flight in 3 days, four of which were significantly delayed. I was supposed to meet relatives for dinner; instead I got there at bed time"

Cons: "An hour delay"

Pros: "They really help out families with young children."
Cons: "Internet wasn't working."

Pros: "Easy on and off"

Pros: "The attendant was nice about it"
Cons: "They tried to still get me home on the same day. They even put me on a different airline. It did not work. I am in Chicago for 24 hrs with one $12 meal voucher. A burger at the hotel is $17"

Pros: "The captain was wonderful"
Cons: "The crew were jerks"

Pros: "Nothing"
Cons: "They delayed so long that I had to reschedule for another day. This is after watching planes to other possible locations take off before United would switch peoples tickets. This was after a 4 hour layover completely disappeared. They should have been able to reroute planes or something after the first 2 hours of delays since it was for a weather phenomena that gives tons of warning (at least 24 hours)."

Cons: "After being so delayed on our first flight from San Francisco, I was nervous about getting to our connecting flight in Houston. We were assured by the flight attendant that when a flight is delayed and has connections, they communicate that to the gates and we would be fine. It was the OPPOSITE of fine. We landed with 10 minutes until the flight to Costa Rica left and they let all of us who were connecting deplane first, only to run full speed to a gate who’s plane left 10 minutes EARLY and decided that it was not going to wait for the 12+ passenagers who had no control of the delayed flight. My fiancé and I were flying to our WEDDING. So now I’m sitting here in Houston for a full 24 hours waiting for the next flight to take me to my wedding. The only “accommodation” united airlines gave us was a hotel. No compensation for the night we paid for at our resort in Costa Rica that we are missing, no upgrades to a better class on our new flight and no reassurance on how terrible they feel for this giant and heartbreaking inconvenience. I am furious."

Pros: "It was great... all staff where very courteous and helpful. A very comfortable ride. A 10 in my books!!! Love you guys!! Barb Langman from Lafleche Saskatchewan Canada"
Cons: "I didn't like getting bumped and having a 15 hour layover and having to find accommodation in Houston.. that was awful."

Pros: "Thanks for the free cocktail"

Cons: "Gate personnel was unable to direct my 77 year old mother where package claim was. Being unable to go to the gate without a ticket I was unable to assist her. She wandered for about 35 minutes before I could decipher where she was at and was able to direct her by phone. The gate personnel just told her to follow everyone else. What a thing to say to someone."

Pros: "Forthright on giving out informatiom"

Pros: "Security was quick and easy to get through."
Cons: "There were only 2 stalls in the bathroom in our gate area."

Cons: "Not enough room!"

Pros: "Agent at check-in was very, very helpful and accomadating"

Cons: "Late."

Pros: "Great flight! On time. Pleasant crew. Good snacks"
Cons: "Nothing"

Pros: "Traveling fast"
Cons: "To pricey"

Pros: "Excellent"
Cons: "Nothing"

Pros: "Everything went perfectly! Check-in easy, security line fast...gate support was professional and pleasant, flight attendants great, pilot very friendly & it was a jammed packed flight!"

Pros: "Friendly"
Cons: "Everything was good"

Pros: "Online movies and TV"

Pros: "Easy to board friendly"
Cons: "The snack food selection, price on wifi"

Cons: "A passenger had to move because of an allergy to the "emotional support dog" in the seat next to her. They moved her before the rest of the flight had boarded, so the seating got messed up and took quite a bit of time to sort out. The flight crew seemed to be extremely put off by the whole scenario and couldn't seem to keep their displeasure professionally under control. I ended up volunteering to move because the passengers who caused the problem refused to bend. For all the crew's displeasure, they didn't handle the passengers, the passengers handled them."

Pros: "Good flight. On time. Good crew. Decent legroom."
Cons: "Not enough room for suitcases in overhead bins. Crew could tell people not to put jackets in overhead bins but did not. Food selection - would be nice to have a choice of 2-3 snacks."

Pros: "Both flights were delayed."

Pros: "Got us here early, smooth ride"

Pros: "The crew was polite."
Cons: "The plane was flithy. The crevice between the seat and the wall of the plane was caked with filth. The beverage served was lukewarm water, with no other choices. The plane was uncomfortably hot."

Cons: "My suitcase was ruined in transit to Kansas City. The help desk basically asked me to leave my bag behind for three weeks to see if they can fix it. They had no means of looking after the contents. Was I suppose to carry my content???This was ever so frustrating since the suitcase was brand new. Then the lady told me that my warranty on the bag will cover the damage. It was obvious she was not willing to help and did not have a clue what she was doing thus I just logged the complaint and had by suitcase sorted out the San Francisco Airport. They were very helpful."

Pros: "Able to pick seat"
Cons: "A little tight"

Cons: "there was no outlets on the flight for me to conduct business and to use my laptop to access wifi."

Pros: "The pilot comes on and tells us what's going on. I like being informed."
Cons: "When offered a drink, how come we aren't offered the whole can of coke? If we don't want that much we can always say no. Also, I rated entertainment and food low only because there weren't any of these to rate. The overhead was so full that I couldn't place my bag in the overhead. The luggage check in is no longer a service a customer is provided if 1) I have to pay to check one in. 2). I have to lug it around with me only to have no place to put it. 3) the amount of time it takes to get off and on the plane because the line backs up while everyone waits on prior passengers to get their luggage into or out of the overhead (some are too short, too weak, ot placed their overhead ten rows away). Yikes!"

Pros: "I asked for assistance because I have a hurt foot and wear a boot, so walking is difficult. There was someone at every stop wAitng on me with a wheel chair and they quickly got me to my next gate and also asked if I needed the rest room or wNted to stop and get a drink or food. Very very Attentive and friendly!"

Pros: "Considerate crew"
Cons: "Late, plane problem, replacement needed hasmat, blood, missed connection, sent to hotel, two hours sleep before I had to spend $60 for taxi to get back to airport, baggage mishandled, baggage arrived two days late."

Cons: "I paid for the internet access and it says all flight, but that's not true, it doesn't cover the whole flight."

Pros: "The price for the flights was great."
Cons: "The airplane was cramped, legroom nonexistent (and I'm small and skinny). The plane was delayed and hot. The ride was bumpy. The crew was slow. I thought United was a premier carrier. I've had better experiences with Frontier and Spirit recently."

Pros: "It eventually ended"
Cons: "Spent almost an hour before actually taking off. Terrible service. No"

Pros: "The seats were comfortable."

Pros: "The stewardess that tended to me was extremely nice and had a wonderful attitude. Effortlessly, she accomplished her job and made myself and everyone around feel comfortable with limited means."
Cons: "Flight delay. Some flights have phone chargers-This flight did not. no pillows"

Pros: "Leg room on the flight was better than expected."
Cons: "I slept most the way. So which I had my pillow and blanket. Lol"

Cons: "Seat in back of plane from Houston to Tampa horrible seats would not incline foot space barely big enough for legs <9 inches. Those seats should never be assigned I feel like I wasted $ by the horrible seating!"

Cons: "Seat cushion uncomfortable, seat back wouldn't stay forward"

Cons: "I don't like small crowded planes. You get off at gate 50 and have to race to gate 20 to catch your next flight."

Cons: "Service. Flight attendant negative attitude and disrespect for customers."

Pros: "I have no compliants at all. :)"

Cons: "Three gate changes prior to departure"

Pros: "On time!"
Cons: "No jetway, long walk to the next gate and then the same long walk back down to board the plane for the second leg of the trip."

Pros: "The new planes are great."

Pros: "It was seamless. Everyone excellent and flights on time."
Cons: "Still would like a snack choice."

Pros: "uneventful - great pilots, made effort to correct for turbulence when they could."
Cons: "no food or entertainment."

Pros: "Nothing. One flight attendant gave me a gingere when I was sick from landing and that was helpful."
Cons: "Compeltly ridiculous that you had to pay for every single thing. I think the only complimentary thing was cranberry juice and water. Paying for entertainment and wifi with seperate fees felt really cheap and tacky along with the plane itself. It was run down and looked and felt even more that way when you're competing with flights from companies like JetBlue where they work to make you feel comfortable and provide free entertainment. We also were an hour delayed and sat on the runway for an hour before we left due to too much traffic over Cuba. It felt as a customer that it was poor planning on the companies part and that that could have been avoided earlier. Companies that put effort into a comfortable flying experience and care about customer satisfaction will be getting my money in the future. United would be my last choice when make travel plans in the future."