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STAY AWAY FROM THIS AIRLINE NOT WORTH THE SAVINGS AND YOU REALLY DON'T SAVE THAT MUCH AFTER YOU PAY FOR EVERYTHING

THIS IS A HORRIBLE COMPANY

Todavía estoy en Fort Lauderdale no pudimos cojer el vuelo por un imprevisto en la carretera y a pesar de que llegamos 40 minutos antes el personal nos atendio demasiado mal no nos quisieron solucionar de ninguna forma es la primera vez q utilizamos esta aerolinia y su personal no sabe nada de servicio al cliente ni mucho menos de humanidad todavía estamos aquí en FLL viendo cómo solucionamos por nuestros medios pasa una vez dos no y más q pensábamos seguirlos utilizando y recomendarlos pero veo q lo q les interesa en asegurarse el dinero en sus cuantas y NO el bienestar de sus clientes

Timely and efficient boarding

Bare minimum but no complaints

Everything it was nice

Over size person sitting next to me. I was very tight in my space.

Plane was on time.

Even as I was checking in for the flight, as an economy traveler, I was constantly reminded of all the things I wasn’t entitled to -all boarding was based on how much you’d paid, not where you were sitting. I didn’t expect special treatment, but once you’re at the gate, boarding agents usually treat passengers equally. Not so with United.

Bad smell

On time!

Leg space and seat

the food made the man in my row sick and he threw up a few times throughout the flight

Boarding process and crew service were ok

Comfort and entertainment could be better

We boarded on and left on time

There was a storm at our destination, Panama City and we were unable to land on time ultimately missing our connecting flight. The crew gave us little to no communication about the situation and when asked they said our connecting flights would wait for us. When we finally did land there was not a gate available. We had to wait for a bus to pick us up and drive to a gate, this took at least 30 minutes. When we finally got to the gate of our connecting flight, we were only 15-20 minutes late. Our flight had already left and the staff directed us to the information desk for assistance. They sent us in the wrong direction. When we got to the correct desk we waited for an hour and a half to be seen, there were at least 30 people behind us. They offered us a flight that wouldn’t arrive to our final destination, San Francisco, for two days. We opted to have them fly us to Miami and then had to purchase our own flight from Miami to San Francisco. When we boarded our flight to Miami later that night we had to wait for over an hour for other passengers and bags that were delayed. Our bags are missing and we had to wait in an another hour long line to submit a claim. Overall it’s been a complete nightmare.

Did not receive any service

No pude abordar el vuelo, nunca pusieron en pantalla la puerta de embarque, cuando pregunte me dieron el número fui allá y me revisaron el pase de abordar y pasaporte pero no me dieron instrucción de abordar y cómo en la pantalla decía on time no pregunte porque no me habían dado acceso a abordar, pensé que el vuelo estaba demorado, tal parecía que el vuelo estaba sobrevenido, cuando volví a preguntar me dijeron que el vuelo estaba cerrado.

Comfortable, prompt, clean.

We had an accident with a bird caught in the motor and no one told us anything for long time. It was really scary.

They are on tume, corteoyse, provide nice food and drinks, and I feel safe and well-cared-for in the air.

They lost and cant track my baggage. Very poor customer service.

the plane was newer

the very long delay!!!

Nice flight

The crew were fine, not their fault for sure.

5 hour delay. That about says it all. All due to late flight crew from weather elsewhere, having them being taken offline because of long hours, trying to find new people, having a jetway break. Having to sit on a plane in the terminal for more than an hour with no air and stifling heat, taken off the plane and back on. All for a non-stop flight from Boston to LA. Definitely not fun.

The gate change of the flight was not properly notified.

Excelente el tiempo de llegada :)

They provide a good and fast transportation service.

We were kind of late for our departure, they kept us for too long in the bus that took us from the terminal to the airplane, but the pilot apologized for this.

Nothing

The workers telling me I can’t listen to music

The plane is small but in good shape, very clean and crew was nice and happy to help, the ride was a little bumpy but it was ok. I still prefer to travel by other airlines loved the 2 10k bags included on your ticket, the app worked perfectly and I was able to check in two days in advance.

Most of the airline offer free snack and a drink, here they overcharge you for water or a snack. I guess next time pay a little more.

Nothing

Service. Not on time. Terrible airline. Avoid at all cost

I was able to do everything with the APP, from buuing my ticket thru Boarding, which was great since they gave priority boarding to digital pass, like mine and overall easy and fast. I weight around 250 lb and 1.80 height and didn’t felt my seat any more cramped than flying with anyother carrier, actually was quite confortable. Flight time was only 25 mins (as expected) without any delays. Thankfully I’ve never had any bad issues with Volaris even thou it’s a low budget carrier, their service has always been really great for me and expect to pay for everything, but that’s how things are with these kind of airlines, but they’ll let you bring whatever you want on board, wheter you previously brought in your luggage or bought at any restaurant/shop at the airport.

To be fair, Food or Entertainment wasn’t available due to been a very short flight, which is understandable, so there wasn’t any negative issues.

La atención del personal es buenísima, a excepción de las azafatas costarricenses que son más serias y menos amables. Pero el resto son lo máximo.

Que no avisan de una escala extra que hay en el vuelo 4060. Sólo anuncian una y en realidad se hacen dos.

Comfortable and roomy seating. Women's only bathroom. Pleasant staff.

There is no entertainment but is not needed with all of the devices people have.

service and time

all good

The service from Interjet when checking is was amazing. I had a group of 10 people come to visit and I was impressed by the overall service and quality of costumer service from interjet. I’m a business owner and this time I was exptremely happy to find such a qualified company keep it up ya were amazing. Thank you interjet

The airline crew were very friendly and patient and helpful. Stayed in the emergency row, very comfortable seats, lots of leg room. snacks were good.

The airport staff was horrible, I don’t speak Spanish but my fiancée is Mexican and does. We had to ask several people where we needed to go and we kept getting sent to different directions. Then after asking 3 different people and showing them our tickets, all of them told us we needed to stand in this checkout line. We stood there in this long crowded line for over an hour only to get to the counter and have them tell us “you didn’t need to be in this line, just go right through. Very unpleasant experience for me, horrible!

Helen the superviser dont let me go she is no good superviser no good no frienley no nathing

Capable friendly crew.

Seat/space too small

Todavía estoy en Fort Lauderdale no pudimos cojer el vuelo por un imprevisto en la carretera y a pesar de que llegamos 40 minutos antes el personal nos atendio demasiado mal no nos quisieron solucionar de ninguna forma es la primera vez q utilizamos esta aerolinia y su personal no sabe nada de servicio al cliente ni mucho menos de humanidad todavía estamos aquí en FLL viendo cómo solucionamos por nuestros medios pasa una vez dos no y más q pensábamos seguirlos utilizando y recomendarlos pero veo q lo q les interesa en asegurarse el dinero en sus cuantas y NO el bienestar de sus clientes

Nothing

They didn't have a 1st officer present and could not get a hold of him. Instead of telling all the passengers, they decided to let us board and made us wait forever before they finally told us we didn't have a 1st officer. After all this they told us to get off the plane and they would let us know when to board again. Finally after the flight had been delayed almost 2 hours, the 1st officer arrived, we boarded and were on our way.

Nancy

The crew was fantastic

Quick to/from. One gets what they pay for.

Added $40 bucks here, $12 there, $5 here adds up since that's per person each way. If you don't have bags to check or you pay to join their frequent flyer program, it's reasonably priced. Otherwise, Cha ching!

Liked the prize — miles give away

Rude

The crew was fantastic

The flight was overpaid.i was concern beacuse the next way has to perform a important laboratory. At last the situation was on controlled

They were timely.

I don’t think I showed good judgement using this airline. The “low fares” are a gimmick because the price is comparable to a normal airline once all the add ins are taken into account. I think charging for a carry on ridiculous. The cabin wasn’t clean. A brown fluid dropped from the in cabin baggage compartment on my clothes during the flight. Never again.

budget friendly ticket prices. smooth flight.

The seats are extremely uncomfortable which made the trip unbearable. We basically have to pay for literally EVERYTHING (how could you not provide free coffee?) Baggage charges are ridiculous. They don't offer blankets and they don't have a first aid kit????? (good thing no one needed medical attention) We didn't leave on time (good thing we didn't have to go through customs here)

Timely and efficient boarding

Bare minimum but no complaints

STAY AWAY FROM THIS AIRLINE NOT WORTH THE SAVINGS AND YOU REALLY DON'T SAVE THAT MUCH AFTER YOU PAY FOR EVERYTHING

THIS IS A HORRIBLE COMPANY

Nothing

They didn't have a 1st officer present and could not get a hold of him. Instead of telling all the passengers, they decided to let us board and made us wait forever before they finally told us we didn't have a 1st officer. After all this they told us to get off the plane and they would let us know when to board again. Finally after the flight had been delayed almost 2 hours, the 1st officer arrived, we boarded and were on our way.

The only TV/movie option was to pay almost $10 (this was a long flight, Newark to Portland, OR). Seats seem smaller and more cramped than some other airlines. Cost to check first bag is $30 (compared to $25 with some). Overall I will try to avoid this airline in the future.

Row 14 has minimal leg room

The seats had more legroom on this small 2+2 then the 3+3 we connected from.

No entertainment as we were unable to download the app needed and had no notice before we went to the airport. Because small plane and length of flight only snack items available and our connection was late getting us there and left us no time

Great service for my disabled uncle

Did not receive any service

The breakfast was good, warm, fruits were fresh.

Excellent service Nothing

Very comfortable seats on a new airplane. In premium seats (i.e., business and first 8 rows of economy), there was a good variety of inflight entertainment. The flight was smooth and easy, and you could actually understand the captain on the overhead speaker!

Air wasn't very powerful, and it felt quite warm. Not enough beverage services for such a long flight, especially when we weren't able to bring our own water bottles on board (security check at the gate immediately before boarding -- liquids not allowed). Food -- nice to receive two meals, though they were so-so in quality. Half the crew was very friendly; others barely cracked a smile.

They serve some food

Charge for bags Left late

Todo en tiempo y el personal muy amable

El mapa del avión y la realidad no cuadraba. Al hacer el check in era un mapa y escogí un lugar y en realidad había una fila más.

The flight itself was comfortable, smooth and overall satisfactory. They gave us a sandwich meal and there was some inflight entertainment (which I didn’t use).

I brought the same Samsonite carry on luggage piece that I’ve used on multiple major airlines (Avianca, United, American, Copa, etc.) with no problems, and AeroMexico says it’s too big, the wheels didn’t fit into the sizing bin. Super frustrating if one of the most popular luggage manufacture makes a “carry-on” bag, airlines should realize people will be arriving with the expectations that they can use it as a carry on. Anyways I’m out $58 both ways ($116). I will not fly with AeroMexico again because of this simple fact.

No enough room. No snacks.

Nothing

No TSA Pre Dirty plane Rude staff

Service was great but asking for water should not be a paying matter. They want to charge you for everything.

The gate change of the flight was not properly notified.

Volaris charged $36 for 1lb over in my carry on luggage.

Timing was awesome over everything as well as the service.

Comfort was ok.

The PRICE was awesome and I love flying Volaris.

The Flight attendants on our flight back to TJ from Leon were kinda rude like we were bothering them when we asked them any questions even when I was purchasing my food.

Nos cambiaron el vuelo sin avisar, de regreso se atraso

Nothing

Service. Not on time. Terrible airline. Avoid at all cost

A little bit delayed.

departure on time and the interjet team was very professional cordial etc.

The space between every row was amazing. You don't feel crunched like Southwest and many other u.s. airlines seating.

The leg room was better than average and the seats were fine. The flight attendants were very courteous.

I would be aware that booking the cheapest fare likely gets you assigned a seat that does not recline because they are right in front of the exit row. This wouldn't matter except that the seats in front of you do recline, so you are trapped in a very small space. There is no entertainment to speak of, and there is no wifi. Also, the food was a bland sandwich. Truly a no-frills flight.