Terrible. Delayed. No one would help. Just limped about like a piece of meat
It was an old airline with the old configuration of business class seats. Not really what we signed up for for the longest leg of the trip. Disappointing.
I liked everything: the work of the flight attendants, the work of the crew, the frequency on the plane and in the toilet.
Food wasn’t nice and doesn’t have halal option
Turkish airlines have improved a lot, please keep up the good work.
No customer service. Non educated staff members with no will to support or service the passenger.
My wife and 7 months old baby had a terrible experience traveling, we paid extra for bassinet they didn’t provided.she missed her flight due to late landing of the flight, they were unsupportive to my family due to that my wife and kid suffered a lot.
It wasn't good. I didn’t understand. They changed 320 dollars for 2 luggage. My ticket was regular and I paid almost 1200.00 dollars. Why they did charge? I want my money back.. thanks Yılmaz polat
Both my luggages were never sent from Istanbul. After 10 hour flight from DC to Turkey and another 12 hour layover in Istanbul Airport, I would’ve at least expected to find my luggages when I arrived in Addis Ababa, but that wasn’t the case. After 2 hours of waiting at the luggage carousel, we were told that our luggages would be arriving the next day after midnight. I was already so exhausted, that I hated having to come back to the airport the next day. Thankfully, I received both my luggages the following day. It’s just, the whole experience was exhausting.
5 unnecessary control before get in the craft. It is exagerated and very inefficient
The flight attendants were not very nice. No smiles On my return trip I was charged for one bag $83.30 although I had purchased the flight including one piece of luggage. Can this be refunded to me? Thank you!
Seats horribly uncomfortable. Air nozzles didn't work so very overheated.
They could care less about you. Just under a 4 hour delay in Seattle, leading into a missed connection in Vancouver, which led to 2 more delays that added up to 3 more hours leaving us to have to sleep on the floor of the Toronto airport cause they don't help you find accomodations and they just book you on the next flight out. Took an additional 14 hours to get home. Always given the brush off to get rid of us. Worst airline ever
Everything could have been better from the planes not being delayed to the rudeness of staff to it was just horrible will not use kayak again or Air Canada I can't see what would ever change my mind now
I wish someone would wake me up so I could eat the free food :( slept for 90mins on a 10hr flight and I missed breakfast. I’m sad about that lol.
Both flights are delayed so I rate the whole experience as mediocre.
Aircanada was not great. Didn't get anything to eat. No snacks. No entertainment. Horrible checking in.
luggage and cary on were extra, as well as seat selection. $240.00 was added to the final price tag.
The checking of my carry-on was not the greatest idea. It was selected for a security check in Toronto and didn't make it to my connecting flight. Fortunately Air Canada delivers late luggage to Whistler so I got it at 2 A M.
My entertainment system was very jittery. Of course no food unless you pay, and even then choices are very limited. I got a free beer, though.
