Avg. Flight Duration | 4h 05m |
---|---|
Flights Arrive in | Hong Kong Intl |
Flights Depart from | Kuala Lumpur Intl |
Flight Price | $137 |
Distance | 1,581 miles |
Airlines | AirAsia, Malindo Air, Vietnam Airlines, Cathay Dragon, Malaysia Airlines, Scoot, Jetstar Asia |
Cons: Notification of delayed flight wrong.
Cons: Book it trought kiwi and bought a suitcase of 20 k and air Asia say that it was not in my booking so I had to pay again.
Pros: Very understanding and helpful flight crew
Cons: Such a poor on time record
Pros: Fares. Schedules. Destinations. More than you might expect for a low cost airline.
Cons: I got what I paid for.
Pros: Price. Number of flights.
Cons: The 7kg hardline AFTER doing the document check nearly caused me to miss my flight thus potentially missing a connection. If AsiAsia are going to keep to this 7kg hardline they really need to do it across all airports and do it during the document check so the number of queues costumers are subjected to are minimized. I did purchase extra weight when purchasing the ticket however that weight MUST be in checked bags only. No margin here for discussion. Perhaps HotSeat passengers are less scrutinized??? This all may be just some transitional pains here and other airlines may follow the same model but in my 200+ flights on Nok Air this has NEVER happened. In fact, they (Nok) have NEVER weighed my carry on bag. Such a shame as the rest of the flight experience was above average. This hardline approach will be an issue if they continue until they beat their customers into taking or leaving it in my opinion. First AirAsia flight for me so the vets reading this will be smiling quietly to themselves ;-)
Pros: Good service and good plane.
Pros: Everything went smoothly from check in to arrival. Bags were delivered timely. Flights were on time.
Cons: No entertainment options. Little to no food service.
Cons: Turbulence
Cons: Terrible call centre. No reply on the list luggage phone number. Absolutely terrible service
Cons: The flight was over 5 hours delayed and they offered no compensation or extra meal.
Pros: On time Very polite staff
Cons: Delayed departure. They were slow to board flight.departed almost an hour late. There didn’t seem to be a reason for delay other than poor organization and management.
Pros: Onboarding went well and bagage was out fast in Nha Prang
Cons: Seats at Vietnam Airlines are hard and old. Do not sit well so would not take a long flight with them despite that the crew is very professional.
Pros: The ground staff assisted us when a flight was changed for some reason. They immediately rebooked it.
Cons: It was early but that was our choice!
Pros: Comfortable seats. Everything was on time. Friendly crew.
Pros: The staff was very attentive
Cons: I didn't like seats , not wide or comfortable at all, hardly any leg room , I have traveled economy class on other airlines that is more comfortable
Pros: The crew was super nice and helpful.
Cons: There was no in flight entertainment.
Pros: Flight service
Cons: Comfort of seats in business class
Cons: Didn't make it.
Pros: Lot of options
Cons: Navigation to find things to watch was poor. User interface needs a new design.
Pros: Cheapest nonstop between KUL and HKG on one of the 3 major alliances.
Cons: Dated planes, inadequate recline and seat pitch. Economy on MH 737s is POOR, with no recline seats. Pay the extra money and fly business, with MHUpgrade. A 50% bid usually will win you an upgrade
Cons: Whilst the main meal was ok, as far as breakfast on the LHR to KUL sector was concerned, by the time I was served my preference was no longer available. The crew member who served me made no attempt to see if another colleague had my preference available.
Pros: Fast flight and boarding time
Cons: Inflight food was bad, luggage at the airport took Long
Cons: Fight was delayed
Pros: The boarding process was really fast and efficient.
Cons: No IFE was provided on this flight, so sad. There was a headset port in my seat but the airline didn't provide the headset so it is useless. Well the only thing that I can do on the plane was just sleeping.
Pros: Crew was cordial, helpful and patient.
Cons: There was absolutely no complimentary service at all, a bit unusual compared to flights we've taken in the past (domestic and international). No offer of free water, what's up with that?!?! There was no entertainment on board for an overnight flight, no blanket, no pillow.
Pros: The Staff were friendly and efficient, considering the flight time being very short. The Flight Crew got us to our destination 10 mins ahead of schedule, considering also that we were 15 mins behind sitting on the runway for take off, which in effect meant they made up 25 mins. Fantastic job. The Aircraft was clean and well maintained. The seats were comfortable in economy for me, but unfortunately my Husband being a larger tall man was cramped and didn’t have a lot of room to move.
Cons: As the flight was very short the choice of food was limited and the selection was not good, as the choice I required ran out at the first two rows, which were not occupied by many passengers at all. A very light passenger load. The pricing was a little high for the snacks and tiny bottles of water.
Pros: QUIET ZONE
Cons: FLIGHT AIR CON TO COLD NOT ENOUGH TOILETS
Pros: There is nothing to say this is a no frills airline and that is what you get. Departure was on time and arrival was also on time. Food on any airline isn’t good at least on airline i fly. The important thing is getting there safely and this airline company does that.
Pros: Loved the tinted windows on the Dreamliner! And the rainbow lights at the end of the flight. Scoot personal were excellant!
Cons: Things to know: Need to download an app before getting on the flight to get ScootTV. Plane was a little loud.
Pros: Nothing
Cons: The staff are very rude and not helpful at all. They cancelled my flight just because i did not book the ticket out of the philippines.
Cons: No coffee break
Cons: Boarding was delayed and the flight overall was delayed. Before we boarded, everyone's bags were unnecessarily searched (why is that necessary when we went through security already?).
Cons: No free snacks
Pros: Few flight attendant were cool
Cons: Free luggage
Pros: We got to the destination.
Cons: -fee to check bags -changed gate without updating status board and delayed boarding -though none could be found, cabin smelt like vomit -no food included, charged money for water. Yes, water. -constant (and unnecessary) updates on PA system -often attempted to sell AirAsia branded paraphernalia during flight while everyone was trying to sleep -sprayed an unknown substance into the cabin to "sanitize" just before we landed (insecticide?!). We were given a warning literally 10 seconds before they sprayed it.
Pros: fast and on time
Pros: correct priority of boarding respected luggage handling very fast
Cons: quality of food
Cons: They are very strict about the weight of your luggage and will not budge on the overage charge. They serve fish for breakfast...gross.
Pros: Price. Number of flights.
Cons: The 7kg hardline AFTER doing the document check nearly caused me to miss my flight thus potentially missing a connection. If AsiAsia are going to keep to this 7kg hardline they really need to do it across all airports and do it during the document check so the number of queues costumers are subjected to are minimized. I did purchase extra weight when purchasing the ticket however that weight MUST be in checked bags only. No margin here for discussion. Perhaps HotSeat passengers are less scrutinized??? This all may be just some transitional pains here and other airlines may follow the same model but in my 200+ flights on Nok Air this has NEVER happened. In fact, they (Nok) have NEVER weighed my carry on bag. Such a shame as the rest of the flight experience was above average. This hardline approach will be an issue if they continue until they beat their customers into taking or leaving it in my opinion. First AirAsia flight for me so the vets reading this will be smiling quietly to themselves ;-)
Pros: Everything is good
Pros: The price I paid was very reasonable.
Cons: No commets.
Cons: I didn’t have any food so am unable to comment on this
Pros: We arrived safe
Cons: Left large with no explanation. Uncomfortable. No entertainment or free food. I mean none
Cons: They are very strict about the weight of your luggage and will not budge on the overage charge. They serve fish for breakfast...gross.
Pros: Pretty on time
Pros: Comfortable and modern plane with good services and good communication. We had a minor delay due to poor weather but pilot and staff communicated the situation well and took safety precautions. Good entertainment options and food.
Cons: The airline
Cons: Crew was non-service minded, more concerned about themselves, with no crew member trying to assist english speaking passengers If the option is paying more and flying with another airline..
Pros: Except for a 1-hour delay, overall the flight was good, smooth and enjoyable. Loved the inflight meal. For the price we paid we got meal and 30kg baggage allowance, we thought that was just value for money. And they departed from KLIA and not klia2 which is more convenient.
Cons: Flight wasn't on time to and from HKG.
Pros: Cabin crew was nice and professional.
Cons: Seats are a bit cramped up.
Pros: Airport crew was friendly and provided umbrellas to everyone as they boarded plane. Managed brief rain-related departure delay well. Nice in flight travel magazine.
Cons: Bag fees were high. I misunderstood when booking as website said on bag (meaning "cabin bag"/"carry on"), so not only did I have to pay the standard luggage cost for my one check in bag but also a same-day late fee, making it twice as expensive.
Pros: cheapness
Cons: weak maintenance and everything is chargeable including water
Cons: Baggage problems in transit
Pros: Assistance in check in
Cons: After early boarding still wait like 30 min plus seating in plane
Cons: Airline assumed that I’m Cambodian, didn’t give me the arrival and customs card while i was asleep. Have to chase people in the terminal where can I get such cards.
Pros: Standard process
Cons: Informed gate personnel of a physical disability within our party. Instead of allowing us to board with another party utilizing the wheelchair service, they conveniently suggested that a line was also forming right before boarding the plane.
Pros: Boarding by rows - great!
Pros: Comfortable seats. Everything was on time. Friendly crew.
Pros: Business Class flight was a smooth ride from Vietnam to Thailand.
Cons: N/A
Pros: Flight was good. Left a little late still arrived on time. I was traveling with one extra bag. 18 kilos. Cost at counter was $150.00. (Ouch) Anyway after paying the extra bag fee I went there office in the airport and purchased the same extra bag for my return flight for $28.00. Nice flight but make sure you purchase ample baggage when booking your flight.
Pros: Inexpensive flight, attentive crew
Pros: Good service, nice nasi lemak
Cons: None
Pros: On time boarding. Crew was helpful with duty free shopping.
Cons: Could not connect to Rokki WiFi.
Pros: Cheap
Cons: Uncomfortable Won't give you a blanket or cup of eatery without making you pay Delayed
Pros: Boarding process was great, who went in first just as supposed to be so minimizing crowded in the cabin alley.
Cons: No on-flight meal available to purchase. It's lunch time and the airline expected everyone had lunch before?!? 15 minute delay, understandable. Seat pocket was not cleaned, someone spilled chocolate drink before and the cleaning service missed to do the job.
Pros: quite new and comfortable aircraft
Pros: Read trip advisor Will never use them again They will have an accident and it will be their fault
Cons: There are small snack & water given previously, but now only water.
Pros: Flight, seats, food
Cons: Gets delayed 90% of the time.
Pros: Flight attendant who was on duty were very dedicated. Always attend to passenger in need. In flight catering menu were good. Haagen Daaz ice cream for dessert... Awesome...
Cons: Plane was a bit old on this return flight.
Pros: Service standards for cathay are high as usual. Amenities, etc, are good. Seats are standard.
Cons: Food was horrible. Truly. Best order a special meal in advance. Flight was delayed. Seems to be a repeating pattern.
Pros: Cathay dragon has super polite staff. Even though it is short flight, the warm chicken pie, cookie and oolong tea are so yummy. Boarding time is always on time. Excellent experience. I am proud of you!!!
Cons: One staff to handle multiple handicapped passengers. It’s too busy.
Pros: The staff was very attentive
Cons: I didn't like seats , not wide or comfortable at all, hardly any leg room , I have traveled economy class on other airlines that is more comfortable
Cons: Whilst the main meal was ok, as far as breakfast on the LHR to KUL sector was concerned, by the time I was served my preference was no longer available. The crew member who served me made no attempt to see if another colleague had my preference available.
Pros: Pleasant steward
Cons: Delayed and waste time at Jakarta airport
Cons: They charged for the ticket but blocked the ticket so i had to buy mew ticket
Pros: excellent staff
Cons: ship needed cleaning
Pros: Good entertainment system.
Cons: Food was only one choice - fish (not tasty).
Pros: The team in international flight are less stress. More smiling and more organized
Cons: No entertainment for 1.30h flight
Pros: New plane, service great, process fine.
Cons: Plane was delayed 20 minutes for takeoff. Turbulence over HCMC was handled ok.
Pros: Flight was generally ok.
Cons: No power or USB ports.
Pros: We love how they service food and drink.
Cons: There were a lot of things which you need to know like send flighting schedule, visa to get in Canada, and depart and arrive on time so we can flight next stop. Also, make sure all luggages of customer will delivery directly to last stop if the tickets includes this things.
Pros: Staff were helpful in airport and on plane. We were running late due to a delayed transfer but the on-ground staff personally escorted us through ticketing and immigration. In air staff was also very helpful and checked on us throughout the flight.
Cons: Plane was a tired, old A320. Business class has no power or USB ports. Also very few entertainment choices.
Pros: The new seats are good. I didn't get any back pain.
Cons: Not much.
Cons: this is the first international flight that charges you money for everything on board. hungry? purchase food. thirsty? pay for the water as well. even for the check-in luggage, you have to pay. so pay a little more and book a nicer-better airline. the crew is not professional and does not understand how to talk to clients properly. I am well aware of the fact that clients are often over demanding in the services they are being provided and rarely appreciative of the crew that does everything to make your journey pleasant. However on all the four Airasia flights from Delhi Kuala Lumpur Phuket, the overall attitude of the crew members was not nice.
Cons: Delayed flight
Cons: Very great crew, thank you AirAsia
Cons: In flight food is available for cash in Malasian ringgit only, which makes it unavailable for those international passengers leaving Malaysia who get rid of local currency on their way out of country
Cons: Turbulence
Pros: Good legroom and friendly crew
Cons: They said that they provided best quality beverages (they gave example as Starbucks), but just mineral water coming out
Pros: Except for a 1-hour delay, overall the flight was good, smooth and enjoyable. Loved the inflight meal. For the price we paid we got meal and 30kg baggage allowance, we thought that was just value for money. And they departed from KLIA and not klia2 which is more convenient.
Cons: Flight wasn't on time to and from HKG.
Pros: something
Cons: something
Cons: Terrible call centre. No reply on the list luggage phone number. Absolutely terrible service
Pros: I like that there were cup of noodles as a snack
Cons: The food served was the worst airplane food ive ever had. The plane just seemed a bit older and the seats weren’t very comfortable. Ive flown long flights before and been perfectly comfortable but this was nothing like that.
Pros: Services and food are good
Cons: None
Pros: Good service and food
Cons: They did not offer water or soft drinks
Cons: Poor food quality. Poor overall service quality. Very cold inside the aircraft and low quality blanket to safe from cold. Poor entertainment service.
Pros: Comfortable, good food.
Cons: Hard to see screens
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