STL - LUN
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Top airline flying Lambert-St Louis to Lusaka
Scores according to KAYAK customer reviews
Cons: "Great short flight"
Pros: "Crew very civil & well dress, plane was very clean,great hospitality"
Cons: "They used some kind of spray while we were sitting in the plane and made it hard for me to breathe ,hopefully they can do that before boarding"
Cons: "The food that they give you on the plane could have been better. The lunch they provided was terrible."
Pros: "For a flight of 1 1/2 hours, we were served a delicious hot lunch."
Pros: "The crew was useless. They spent the duration of the flight gossiping among themselves in the galley. In fact one was close to believing they were the Springboks because they spent the whole time in a rugby scrum in the back galley. One had to constantly ring for them to get their attention."
Cons: "In addition, a male FA was so animated in conversation that his homophobic rant (not directly at anyone in particular) was particularly disturbing. Prior to check in, the heavily overweight female FA's brought on board absolutely humongous bags which they placed in the back luggage bins hogging at"
Cons: "The food was bland and they didn’t have enough of each option. For one meal I couldn’t get what I requested and just barely got it for the second one."
Cons: "Improve entertainment ease!"
Pros: "Staff was very professional and polite."
Cons: "A lot of turbulence situations throughout 16 hrs"
Pros: "It was a direct, non stop to Joburg."
Cons: "Pay extra for exit seat row but TV was not working and this is a 15 hours flight. Order vegetarian meal but did not got it. The boarding was very disorganized."
Pros: "Cabin crew was great and the landing was sublime!"
Cons: "The food could have been better."
Pros: "Nothing. Could not catch the flight"
Cons: "Could not catch the flight."
Pros: "Customer service was excellent"
Cons: "For a ten hour flight it is important that there is entertainment. The food was also just ok."
Pros: "Good service, good food. Landed on time even though we left slightly late."
Cons: "There wasn't a TV per seat and you can't select what you want to watch, but this was not really an issue as the flight was only 2 hours."
Pros: "Great flight great service good food"
Pros: "Crew was fine as usual. People are always welcoming and accommodating."
Cons: "I'm going to sound like the old joke, "The food here isn't what it used to be." "And neither are the portions!" It's a long-haul flight, though, so there ought to be more snacks and variety. I was in the front third of the economy cabin, and by the time they reached me they'd run out of 2 of the 3 choices, and the remaining one, a beef goulash, was probably 2 ounces of meat, plus fake mashed potatoes and frozen vegetables cooked to the usual imperfection. Another container had a side of orzo, probably 1.5 ounces, and there was a snack-sized Snickers. That was it until breakfast about 12 hours later on a flight that took off at 10:40 am local time."
Cons: "Before we boarded the flight, they seperated men and women into two lines are rechecked all our luggage and tossed out any liquids (even the ones we had bought near the gate), so we didn't have any water going into the flight."
Pros: "The food was amazing, try the curry beef."
Pros: "I liked the timeliness of the flights and the friendliness of the flight attendants."
Cons: "I did not like that there were no personal entertainment portals in each seat for the passengers."
Pros: "They waited for the several people who were running behind because of the delayed flight."
Cons: "There was a maintenance issue that delayed us another 40 minutes that would've been nice if they'd checked for it while they were waiting for the late arrivals."
Pros: "Good space and legroom."
Cons: "Option to get more food would have been better since I just got off a long flight. Tray for food and laptop was broken."
Cons: "Their aircrafts are dirty"
Pros: "Qatar air should have other options for food. Not many people like indian or middle eastern food."
Pros: "It's a fast flight"
Pros: "Because a KQ flight delayed we could not use the gate advertised, but there was no information given to passengers about the new gate"
Pros: "The flight overall was really comfortable. Crew were friendly, entertainment was extensive with multiple options. Flight was empty so seating was really comfortable."
Cons: "Food was awful. We chose the Muslim meal and it was really bad. I would prefer going with a Seafood or vegetarian option. For such a long flight breakfast was really measly and no snacks were provided Bathroom were filthy. There should be a backup plan to keep bathrooms in better condition for long flights."
Cons: "Chicken slightly undercooked"
Cons: "My luggage was "lost" for more than half of my trip and when I finally received it all of my electronic and various other items were stolen."
Pros: "Good food, friendly crew, clean airplane"
Cons: "Seats are uncomfortable."
Pros: "The cabin crew was very friendly and the flight was also smooth. Totally loved the landing."
Cons: "In flight entertainment was not working and that was disappointing."
Pros: "Food only good thing"
Cons: "Dirty plane since the beginning Screen not working Very loud crew at night Very cold only in our area so impossible to fix Uncomfortable economy seat"
Pros: "It was short"
Cons: "SAA is an absolute disgrace. My wife and her father were bumped off a flight and given vouchers. But the vouchers can't be used online or over the phone, you HAVE to go to the airport to the ticket office to use them. They must be used on the same destination flight and you CANNOT buy a one way ticket. But the amount was only enough for one way. Absolute dog show of a company run by completely senseless idiots."
Pros: "Hospitality wz good Cleanliness inside"
Cons: "All was ok"
Pros: "Despite 20 min delay, kept us informed. The rest of the flight was perfectly executed."
Cons: "The 20 min delay."
Pros: "The crew was courteous and overall the flight okay. The entertainment system was not working properly."
Cons: "The aircraft was very clean and the crew was very courteous."
Cons: "lost luggage"
Pros: "I had an upgrade on one of the trips (Bogota- Sao Paulo) Avianca service was good"
Cons: "South African airways airplane could be cleaner"
Pros: "Good service overall, the food was good indeed."
Cons: "Entertainment system was faulty. My playback was not working and next seat's audio was not working properly"
Pros: "The blanket and amenities in our seats"
Cons: "I had brakfast, it was OK, the bread was very cold -not inviting. Have the chefs check on this There is not enough offering of water, in mostly all other long haul flights I have been, bottled water is offered several times throughout the flight There is not a final collection of garbage at the end of the flight and we end up with carrying it out or leaving it inside the plane. In mostly all other long haul flights I have been, rubbish is collected at the end of flight Please implement these measures"
Pros: "Ran out of meal selections before they reached my row, so they started on our end for the next in-flight meal so we were certain to get our choice. Appreciated this accommodation."
Cons: "Passenger next to me was too large for her single seat, and I spent the 16hr flight squeezed between her and the window in half my seat"
Cons: "the flight was late - which meant we had to literally run through the airport to connect with our next SAA flight. the disembarkation was also chaotic - the crew could have allowed all passengers connecting with the next SAA flight to disembark first - but instead made an announcement (after everyone was already standing) advising that "passengers connecting on SA 375 you will need to really rush through customs as you only have a few minutes to connect". Not very helpful at all! Also - the food was terrible. SAA constantly serves up the worst possible airline food (and I travel frequently so am accustomed to airline food). Finally, the entertainment system is of a very poor quality and they constantly have to re-start the system."
Pros: "Real silverware. Plenty of room."
Pros: "Nothing at all beside less hours. Everything horrible"
Cons: "They changed the gate 45mins before my flight. There was no announcement or anything even thou they lied they said they did. They told me i have to pay over 600+ dollars to get on the next flight even thou i had my boarding pass for the flight i missed. No customer service or No supervisor at night."
Pros: "Read comments above !"
Cons: "The audio on my TV didn't work, it was very muffled. I understand that it was probably a technical problem, but for a 15-hour flight, I really would have liked to have been able to watch a movie!"
Pros: "Food was tasty and decent much better than the flight from LAX to Munich."
Cons: "No USB charging. Seat recline did not work which makes it extremely uncomfortable on 11 hrs flight."
Pros: "That the flight was nonstop direct and the leg room in economy was very good."
Cons: "The entertainment system was terrible with both poor screen quality and single sided audio. You could barely understand the dialogue and needed to hold the head phones to your ears. Food was bland with poor presentation. We also received a meal at the start and end of the 15 hour flight with nothing offered in between. Seat cushions need to be replaced."
Pros: "The quick check-in"