Find cheap flights from St. Louis to Puerto Rico
Good to know
|October||Best time to beat the crowds with an average 10% drop in price.|
|December||Most popular time to fly with an average 28% increase in price.|
Average price round-trip
|$357||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Top tips for finding cheap flights to Puerto Rico
- Book at least 1 week before departure in order to get a below-average price.
- High season is considered to be January, November and December. The cheapest month to fly to Puerto Rico is August.
- On average*, there is no price difference when choosing to fly in the morning or the evening on this flight route.
FAQs - booking Puerto Rico flights
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Top 3 airlines serving Lambert-St Louis to Puerto Rico
Scores according to KAYAK customer reviews
Pros: "Nice service"
Pros: "Nothing special"
Cons: "That was the most uncomfortable and cramped seat I had ever had on a plane flight. Even sitting on the pillow did not help."
Cons: "In the last months I have travel 3 times , this is the first with Delta. I can say it has been the best experience I had. Good entertainment, the access to texting and the variety of snacks make superior this airline."
Pros: "Crew was awesome. Very friendly."
Cons: "I’m 6 foot tall and I found my seat space feeling crowded. I found myself wishing for just 2 more inches of legroom. It feels that airplanes are being built for quantity of passengers, not quality of flight."
Pros: "I like that I arrived at my destination safely."
Cons: "My allergies were bothering me due to the airlines allowing animals to travel as passengers, in this case a rabbit. I am very allergic to animals. My breathing was compromised."
Pros: "Crew was very fast but not enough during boarding and people had brought oversized carry on luggage to the gate requiring stowing. We had checked a carry-on at check in and paid $30 while several people got theirs stowed for free which seemed unfair."
Cons: "The charging for checked luggage has created a situation that was unfair for all travellers and ultimately made the plane’s departure late. This policy drives people to bring too much luggage into the cabin, putting at risk the safety of others and delays."
Pros: "The friendliness of the passengers and most of the crew."
Cons: "One of the younger female flight attendants was rude . She was collecting trash and took my neighbor’s (aisle seat) trash but wouldn’t take mine. I tapped her elbow to show that I had trash, she looked at me but didn’t take it. She returned and still refused until I exclaimed. She rolled her eyes."
Pros: "This had one of the best attendants I have encountered. She was extra friendly and made us feel good."
Pros: "Everything was on time and efficient. I also liked that the captain came on and updated us on arrival, turbulence, weather, etc."
Cons: "I was flying standby. I checked the list on line and my name was number 5. I get to the gate and there’s just a handful of customers. The agent said there was enough seats for the standbys I wait and wait for my name to be called but no luck. My name wasn’t cleared yet. Finally I was the next to last one to get a seat. The gate agent who didn’t ask for my name tells me I was all the down at the bottom of the list. While I am glad that I got on I wish I knew what method is use to get your name on the stand by list?"
Cons: "Cabin was too hot since the very beginning. Even in first class."
Pros: "The counter assistant change my seats and my wife and me seat together"
Cons: "Hot cabin"
Pros: "Although our flight was fully booked. The crewmembers on this flight was professional, friendly and efficient. We boarded quickly and took off on time. We even arrived ahead of schedule. Each passenger was given free headphones and complimentary beverages and snacks. I love Delta they are a cut above the rest. They are constantly striving to put the customers needs and wants top priority"
Cons: "Tight seats need more legroom"
Cons: "Flight was delayed out of St. Louis causing several of us to miss our connecting flight from Salt Lake City to Portland. Delta was of very little help in assisting us in making a connecting flight. They could have at least helped with travel arrangements and provided us with a little food, a pillow and a blanket as we waited in their terminal for the next flight on their airline which was a several hour wait. I understand these things happen but the passengers didn't cause the problem and Delta needs to take care of people better if they expect to earn repeat business."
Cons: "Ac not working at last 30 minutes of flight."
Pros: "Everything escept the seat that was too small. I also had problems with the entertainment when trying to see movies."
Cons: "Seats too small ant could not watch Movies beacause the screen was defective."
Cons: "Flight was delayed over 1hr."
Cons: "La incomodidad de los asientos además que la escala fue de más de 6 horas y fuimos los últimos en abordar. Para colmo los asientos fueron los últimos de la fila y ni siquiera eran reclinables. Creo que deben tomar en consideración a las personas que estamos tantas horas en la escala y permitirles abordar primero además de darles asientos más cómodos más aún si hemos comprado los boletos con tanto tiempo de anticipación."
Cons: "We lost our whole vacation and had to pay for the plans fare twice because My last name was spelled wrong on our tickets and we were unable to use them because my passport didn’t match the name on the ticket. We had to rebook everything pay almost twice as much for the plane fare, our Lodi g cost more and our trip was delayed for two weeks. Vyama is blaming us for spelling our name wrong and claimes that it’s our fault this happened because everything is automated. There saying they don’t touch anything that we enter into the booking but somehow everything they claim we entered is now in all capital letters and the space between our first name and middle name is now gone and all run together. The coustomer service number gets you to someone in India. I have tried to get this addressed four times now at first they tried to place the responsibility on the airlines now us and they have hung up on me twice. Kayak has been worthless, they also just pass the responsibility on to someone else. We will never use them again ant I intend to make sure that this mess is put out in social media to hopefully keep others from having their travel plans ruined by their flawed system."
Cons: "They changed my flight to a different one departing 2 hours earlier and did not notify me! The original flight was still available & they would not let me take it despite my reservation paper work. CRAZY! I have a two hour drive to the airport this gave me the option to leave home at 2:30am or go the night before and pay for a hotel. Flight was managed by DELTA who also did not care! All involved blamed each other. Beware"
Pros: "Well, the seats and the lavatories are smaller than ever. And I am quite petite."
Pros: "Entertainment is very good"
Cons: "Send my carry on bag, outside."
Pros: "In flight movies"
Cons: "The flight was 3 hours late taking off which made us miss our connection to chicago so we are stuck in Atlanta tonight with unplanned expenses we were not planning on!"
Pros: "Very friendly crew"
Cons: "Seatbelts very short given ample seat size"
Pros: "Everything from the check-in to the landing was great. We were well informed about what was going on with out luggage (we were on a regional flight) and the assortment of free snacks were superb! I guess I'll be a returning customer"
Cons: "I was expecting some form of entertainment (radio, overhead monitor, etc) on the CRJ700. But it really don't take away from the experience since T-Mobile partnered with the Wi-Fi service and I received a free hour of Wi-Fi!"
Pros: "Late delay notification"
Cons: "Called the airline directly to verify the status of flight within 24hrs and everything was on schedule according to them. Even tho the airport at San Juan have not night arrivals due to the effects of Hurricane Maria, and on previous days the same flight had been moved to a morning schedule for that reason. I was notified of the delay within hours of departure of the connecting flight."
Cons: "Small plane"
Cons: "My flight got to New York so late!!!! I missed my international flight."
Cons: "Not great communication from gate or staff on board. Failed to provide adequate water. No ice on super warm flight. Just bad experience overall."
Pros: "The flight left on time and we got in 15 minutes before the scheduled time. Awesome service from gate to gate."
Cons: "I didn't like that I had to pay for my bags and still purchase food on plane. The price for ticket is already overpriced to begin with. Fuel is cheaper, the planes burn less fuel due to updated design and still the tickets are three times the cost of five years ago. No one should have to pay for bags period. Show that you really care."
Pros: "Spacious, clean, great host and hostesses. The flight arrived at our destination 30 minutes early."
Pros: "Newer plane! Comfortable"
Cons: "Nothing just great"
Cons: "Not enough water on the flight and we landed in a parking lot and shuttled back to the airport."
Pros: "Movie selection"
Pros: "Food was OK. Crew was very friendly"
Cons: "No Entertainment for a 4 hour flight. Plane was very old."
Pros: "I was cleared for standby! Flight attendant at the stl gate is always friendly and willing to help! I love her!"
Cons: "I waited almost 6 hours on the phone the night before the flight to get on standby! Almost didn't get the flight! Was charged $50 only to not get on my next flight because it was over booked! Flight attendant was very rude!"
Pros: "I liked that I was able to get able to get an earlier flight!"
Cons: "I don't like that I had to pay $50 extra dollars for standby on both legs of my flight! I am a very loyal delta customer and these past times flying I feel like my favorite airline is turning into the bad airlines delay everytime, problems with the plane fare prices too high! I'm starting to think about taking my business elsewhere!"
Pros: "10 minutes early departure"
Cons: "There isn't enough seats in the gate area and sitting on the runway for 10 extra minutes we could have been early"
Pros: "Although I am a vegetarian, It was nice Delta was serving sandwiches."
Pros: "newer aircraft; good entertainment options; large overhead storage compartments"
Cons: "cramped passenger space"
Pros: "Excellent choices for entertainment in the 737-900ER. 110V AC and USB ports at each seat, lots of choices for movies and games on seatback screen. Free sandwiches handed out on board."
Cons: "Intercom didn't work super well. JFK is a terrible airport for connections."
Pros: "The plane,plane, plane! Very new and clean , good entertainment. Love it"
Cons: "People taking their time to put their luggage in the bin... Very annoying."
Cons: "I flew a dog in baggage on the JFK to SJU flight. It took almost a hour to receive her in San Juan and then the crate was cracked. I am wondering what happened to my dog if it was jarred so much to crack the plastic crate. Five days and still nothing from Delta on the clsim."
Pros: "It was a really good experience. The crew was kind, friendly and happy. The entertainment was amazing. It was my first time in Delta but no the last one."
Pros: "It was great and very roomy I felt like a movie STAR!!!"
Pros: "The fight was delayed but they gave us complimentary drinks on the flight. Nice."
Pros: "On time flight. Comfort seats"
Pros: "You got us there safely."
Cons: "Not sure who is at fault for running out of de-ice solution, but keeping us sitting on the tarmac without air ventilation for almost 3 hours... with only an apology and a last minute glass of water? that was terrible customer service."
Cons: "Crampt space, cold cabin"
Pros: "Flight did not take place because of cancelled return flight. the whole itinerary was cancelled."
Cons: "because of cancelled flight I had to schedule a new itinerary directly through American Airlines. The cost increased from $947.50 to $1,873 plus airport parking for 17 days."
Cons: "Seats and space"
Pros: "We got to our destination safely, and American provided us with extra legroom seats."
Cons: "Service was curt and there was only phone-based entertainment."
Pros: "On time"
Cons: "Cold cabin"
Pros: "To be fair. The flight is only 50 minutes. By th time you get a drink it's time to land. It is completely unfair to the staff to have to do that. A flight like that. Have a box with a snack and some coolers that have 5 different beverages. I wouldn't even sell booze. I person can hold out for a flight that shot to get one on the connection or in the terminal."
Cons: "It's always a cramped flight. Nothing to be done except use a bigger, more spacious plane. The good thing is it's the fastest way to get to Chicago from where I lived it would take 6hrs by car."
Pros: "Spacious seats"
Pros: "Mostly friendly staff and quick flight time."
Cons: "Only half the plane got snacks and drinks. Additionally, I was forced to check my bag, which is a pretty big deal because I was connecting to an international flight and was unable to retrieve my prescriptions in all the rush to check my bag."
Pros: "I was so happy I could check in online and boarding was a breeze. I actually got to sit by the window when my original seat was in the middle. So nice of the ladies to suggest it to me."
Cons: "No complaints"
Pros: "Can't think of anything good"
Cons: "SEE: Customer Relations request #1-249830721"
Pros: "Nice crew clean airplane"
Cons: "Initial flight was cancelled after 2 hours delay. My next flight was scheduled the earliest possible by AA which was 24 hours later. No transportation,hotel or miles compensation for this. I had work and responsabilities the next day. TThe scheduled trip was supposed to take off at 7:45. Boarding started late and was very slow. My bag fit the meassurements and still was forced to check it (which I did not want to do as I did not want to be waiting an hour for my bag at my arrival as I had work early the next day. In addition there was airplaine traffic as it was "rush hour" instead of flying at 7:45 we departed almost at 9pm!!!! Have to pay for food Quality of tv monitors very poor And in an uncomfortable position No movie options No wifi although stated the aircraft has Non functioning electrical plug"
Cons: "Never made it to San Juan to catch my cruise. To top things off I was a ship for two days without my luggage and underwears. Never again!!! Thank you JetBlue!!!"
Cons: "Delayed a total of four hous!"
Pros: "JAL is customer oriented and it's always a pleasant experience. Unfortunately, though the return trip is also JAL, the cabin crew isn't."
Cons: "Everything was great."
Pros: "Boarding was good, Good flight , good service , plane was small for the distance with limited space for movement ,"
Cons: "No food or beverages for me. I slept comfortably on my flight"
Pros: "Nothing. My fight from San Juan to Miami on Friday Oct. 7 was cancelled because of hurricane Matthews, since I didnot buy a roundtrip with AA they did not reimburse or offer me a credit for my returning flight. I contacted AA in two ocassions and both times their personnel were impersonal and even rude to me with the whole situation. I ended up losing $250 because of choosing American Airlines. I will do my best to avoid traveling with American ever again, and I will spread the word, as well. I felt robbed, so unfair."
Cons: "No have owned screen TV"
Pros: "Plenty of leg room no entertainment so I dozed."
Cons: "People stuffing oversized bags in overhead."
Pros: "The movies"
Cons: "No Food"
Pros: "Even when the plane was full they managed to help passengers to get seated."
Cons: "If you still flying economy class, why would you have to pay extra for exit row where the seats are the same. Only received pretzel and a cup of drink on a 3 hour flight once."
Pros: "One I love free sodies and two I love free sodies with a smile. I definitely got both with this flight crew."
Cons: "Not enough sodies and I couldn't smell my own farts."
Pros: "Comfortable seat"
Cons: "Lack of entertainment"
Pros: "Frankly there isn't much to say here. After 7 flights in 2 weeks there was only 1 flight with great staff that actually cared about the customers and looked like they enjoyed their job. The rest treated guests with indifference at best."
Cons: "Customer service is dreadful, the planes are so old they still have cigarette lighter charges in first (but of course no adapters), no food/snacks of any significance, and they seemingly cancel flights at a whim with basically no staff to help re-book the lines of guests that have been disrupted. I pity those who loose luggage AA baggage services are flooded with lost baggage they just don't care any more. Seriously its embarrassing how little they care about customer service."
Cons: "One hour delay sitting inside the plane with no pilot!! And to top it off, the air conditioner was off!! Will never fly American ever again."
Cons: "We were delayed for 4 hours, due to a mechanical issue. We were not given any forms of reimbursement. I would like a 500.00 voucher."
Pros: "Overall good flight"
Cons: "I did not like the time needed for boarding/ settling in. But that is a factor of people not following instructions. Not the crew."
Cons: "Flight was delayed."
Cons: "Terrible airport assistance, many unnecessary customs checks, uncomfortable seats, on flight bad service and late flight times."
Cons: "Would be nice to know ahead of time if flight is equipped with an in seat television so as to be prepared to bring headphones."
Pros: "I was going home"
Cons: "Late flight no pilots andt broke my luggage."
Pros: "We arrived safe."
Cons: "Departure 1.5 hours late. Missed connection. Travel took 16 hours instead of 6 hours."
Cons: "I didn't like the American airline people who checked my bag. She threw it because I told her nothing was breakable in it."
Pros: "All great."
Pros: "Everything was on time, no delays."
Pros: "I was very pleased that the attendant gave me a free drink since I had a military ID. It was very kind of her."
Cons: "The flight was delayed multiple times. We were never informed as to why this was. It was very frustrating since I had a connecting flight into Tucson from Dallas. I got off the plane with twenty minutes to get to my next flight which was not in the same terminal. The plane was also incredibly hot while we waited to take off, I was beginning to become uneasy and nauseous."
Pros: "Zero of it"
Cons: "The fact they cancelled this flight for no reason, didn't contact me at all even though they had all of my information and than barely tried to re book me. They wanted me to take 3 connecting the flights the next day. And the next flight I was able to get on 24 hours later, I almost wasn't allowed to check in because they couldn't find my reservation."
Pros: "Airplanes are newer with onboard entertainment of all sorts for both adults and kids alike. Seats are comfortable Checking in was a very quick easy process"
Pros: "I had a hard time, the connection flight left us, the flight from Charlotte took to long and took off late."
Cons: "There were no more flights that night and had to wait till the next morning, I am hándicap and although they gave me a room in the hotel it was very hard, they took my carryon again and have to sleep like i was, very unconfortable."
Pros: "Easy and fast flight :)"
Cons: "Old plane for a long trip (Charlotte to San Juan) in First/Business Class with no entertainment. It was like flying in a "more space seat", without seat back entertainment. First time it happens. Have flown several times in First/Business Class from Miami to San Juan and it has been a totally different experience."
Cons: "Finnair used American Airlines and they end cancelling the flight without giving me vouchers for hotel, food or taxi after a three hours line plus four hours waiting on the gate. I was able to be on another flight next day because I call a 1800 number. They have a lot of employees with bad actitud and not willing to help. Inside the airplane they charge for food and the television is a common one that they put whatever they want."
Cons: "Being stuck on waiting to take off on the plane for about an hour in DAllas"
Pros: "Business cabin crew was very nice which is becoming something very rare at American. They did all they could to please us."
Cons: "This was a late flight and although the crew was very nice. The plane had no food. Yes we had a short layover and could not eat. We really expected to have a warm meal served on the plane and we were flying business. American always falls short. This is why the less expensive airlines are kicking their butt."
Pros: "On Time."
Cons: "Old Plane. No entertainment. It was terrible."
Pros: "Very cheap"
Cons: "Very uncomfortable no elbow room or leg room and the chairs are hard."
Pros: "The staff that handled baggage was nice. Also, I liked that we made it safe."
Cons: "My flight was supposed to leave at 3:50...I got to the airport and went through security before I found out that my flight was delayed until 7:30. The flight kept getting pushed back. I waited 8 hours before the flight took off. There no outlets anywhere...leaving customers at a disadvantage because with our delay, our electronics were all almost dead or dead. There were no food options. We were supposed to get a voucher, and I have not received it. Lastly, after waiting over 8 HOuRS, we still had to pay for snack and drink. I was ripped off and will not be flying with Frontier again."
Pros: "Finally landing!"
Cons: "It felt like the rear end was going to come off the way it swayed after take off. The commode messed up causing a stench in the back of the plane, (where I was). The ride was very bumpy and the pilot intercom was hard to understand. We got delayed taking off and landing."
Pros: "My only good then was that I had wonderful passengers around me that were conversationalists who were entertaining and helpful!!"
Cons: "Can't you learn how to communicate faca to face with people? Let us know personally why we keep getting held up for take off, why we are being left in the dark, andehy you can't schedule more accurately! It doesn't help to fly somewhere if you miss the event you went to attend! Try compensating for our inconveniences for a change!!!!"
Cons: "Loudness And over priced EVERYTHING"
Pros: "new jet. enough leg room (i'm male, 5-10). Overhead bins are normal size (can hold typical carry on), not the microscopic ones. Everything was on time."
Cons: "STL ticket counter was only staffed 2 hours before the flight -- which makes sense if they didn't have more flights, but the signs weren't big and complete enough for passengers to realize what was going on and how we would check our luggage. So we were standing around a bit confused. Once Frontier people showed up, it was fine. Also, coming back to STL, I had a 2 hr shuttle bus ride that was leaving 30 minutes after arrival, and although the plane arrived on time, the luggage didn't reach me until 37 minutes after, so I had to get a hotel room for the night. I don't know how luggage handling works, so maybe not Frontier's fault at all. 30 minutes isn't much time, but it was a direct flight, so I thought it would work."
Pros: "Friendly on time service"
Cons: "Baggage fees"
Pros: "We landed safely"
Cons: "The flight crew was atrocious. They were rude when they spoke to us and when I asked for refreshments they turned around as if to get them for me and then the lady sitting next to my husband had to get their attention again to ask a second time if I could have water and Chex Mix so I could take my medicine. I have serious health conditions and I couldn't even get water without paying $3 a bottle. It is disgusting to me that we are charged for flight and then charged for Refreshments during that flight. Any other Airline who charges for a seat to take you to your destination includes at least drinks and nuts for free but not you."
Pros: "I got where I was going to."
Cons: "One zone isn't even through the door and the next zone is called and all we do is stand in the very hot jetway for nearly 15 minutes. Being charged to pick our seat and for our luggage is ridiculous. It should be included in the price, if you have to raise the price then at least people would know better the true cost of their travel. Being charged for a drink! Having $1.99 put on a credit card! Wrong."
Cons: "You charge extra for everything."
Pros: "Left on early and arrived early."
Cons: "Not very comfortable seats. Should be able to get water at least."
Cons: "Seats were as uncomfortable as detailed in earlier reviews. The Flight to Las Vegas was delayed due to weather, fair enough, updates on the status were non existent. Let the people who have paid know what their flight status is. The flight home was on time, HOWEVER, it too OVER 1 hour before bag return carrousel even started moving. This is why I gave a low crew rating. The in-flight crew was good, but the ground crew fails."
Cons: "The gate was very rude and refused to get a supervisor. The flight was closed early.we did not get home for two day .purchased another flight from American cost 500.00. Still did not make the connection. Still at the airport attempting to return to STL. Horrible costly experience."
Cons: "It costs to carry on a bag on Frontier. When booking the flight we were looking for a reasonable price which we found with frontier, not reading the fine print they charged us for carry on bags. We ended up checking bags which cost us another $140. Along with this frustration, the seats are horribly uncomfortable and the amount of leg room is ridiculous. I understand maximizing out seats but this was way over the top. I will not be flying Frontier again"
Cons: "Flight was delayed. Frontier could have cared less"
Pros: "Comfortable seats, great staff, easy boarding directions. Overall great flight."
Pros: "The price"
Cons: "The extra cost for everything including picking your seat"
Cons: "EVERTYHING is an added on cost, no frills, cramped,"
Cons: "New streamlined seats were very uncomfortable for a 2.5 hour flight, not much cushioning."
Pros: "The crew was kind and helpful. We got a very good price on our tickets."
Cons: "The seats were not very comfortable, and they did not recline. The tray tables were super miniature. The lady next to me knocked her cup of ice off of the tray twice because it was so small. Two of the three reading lights did not work in my row, and we had had the same problem on the first leg of our flight too."
Pros: "Friendly staff, large plane, cheap fare. I researched all the potential additional fees before my flight. Do your homework. It was a cheap, direct flight at a good time. I chose not to have a carry on, and I packed snacks for myself."
Cons: "The flight may be inexpensive, but the add on costs to book a seat and carry on a bag were ridiculous. Also, I didn't like that there wasn't a complimentary food or drink item. The line to check my bag was also extremely long and slow and they should have had more staff working."
Cons: "No food."
Pros: "Crew was personable, and captain had a sense of humor. The flight was underbooked, so I had an entire row to myself, which was nice since there's very little elbow or leg room on frontier flights anymore."
Cons: "Somehow, the passenger across the aisle from from me was vaping marijuana. There was no flame, but the odor was unmistakable, and there was smoke. Crew either didn't see or chose to ignore. We landed 10 minutes late (I'm assuming because of snow at arrival destination) and waited another 15 minutes at the gate for the passenger boarding bridge to connect to the cabin."
Pros: "I was very pleased from check in to arrival. Seats are comfortable and appreciated being offered water. Very efficient crew and seemed dedicated to their job. Had no surprises since all the info was in the paperwork. Will fly Frontier next time also."
Pros: "New plastic molded seats on the Airbus are much more comfortable than the old style seats. Flight cost was a bargain."
Cons: "Although the cost to book the flight was cheap, the costs added up with seat booking fee plus bag fees plus a charge for any drinks except water. No more freebies."
Pros: "We love flying Southwest and the freedom of it has become our gold standard. HATED: Baggage fees Narrow seats Charges for CARRYONS...REALLY??? And the deal-breaker for us... That will be $1.99 for your (mediocre) cup of coffee, please. Oh, yes...and the flexibility of Southwests no cancellation penalty... PRICELESS! Thanks for asking."
Cons: "The seats were not very comfortable. You have to pay for carry-on and checked luggage. Then you have to pay for water. Might as well have use a different airline and payed a little more. The price of water and luggage would make up the difference."
Pros: "The price was good. Boarding was relatively painless and quick. The plane appeared to be new and was pretty clean. We were on time and even a little early."
Cons: "The woman behind the counter in St Louis was not friendly. I prefer to be able to use my TSA pre check status rather than wait in a security line for 30 minutes but for whatever reason Frontier does not offer that luxury."
Pros: "Your baggage policy is ridiculous and i might add a regressive fee inherently unfair. A single mother of 6 traveling to her mothers funeral will be hit harder by this than a business traveler. Many of us on the lower end of the income scale carry on to save what can be used on groceries pr heat. Yoir counter staff are also peremptory and rude. I will now factor these additional costs into your supposed fares you sjow online. Likely i will find other airlines are actually better deals. do you really think uoir cusyomers ste thos stupid? We know ur showing low fares and making it up w fees!"
Cons: "Delayed departure from 7AM to announced "possible" 12:30PM. Delay reportedly caused by "flight crew having timed-out" leaving our plane without a crew in Las Vegas. This very long delay made my trip unfeasible, forcing me to cancel my trip entirely, and my wife, having to shorten her stay in Florida by three days."
Cons: "seat fee; carry-on bag fee. When I buy tickets, I should have the right to know what my full cost will be, Sorry, I Am not an experienced flyer, but all the unknown add-on charges will make me loo a lot closer at ticket pricing on my next trip."
Cons: "The service was very poor. From the airport Frontier employees to the the flight attendants. There is an additional fee and charge for everything. My flight was delayed for 2 1/2 hours and upon boarding we still sat in the aircraft for an additional 45 min -1 hour wait! NEVER AGAIN."
Cons: "Cash not accepted for on flight beverages"
Pros: "Boarding and arrival were right on time."
Cons: "No complementary drink or snack on the flight. Baggage fees were much higher than industry average."
Cons: "Don't be fooled! Their flights seem cheap, until you take the flight and they charge you for every little thing- checked bags ($25 each), carry on bag($$35!!), seat ($16, and no, there are NO FREE seats. They even charge you for a soda on the flight- no complimentary soda/juice). By the time it was all said and done, it would have been cheaper to take almost any other airline."
Cons: "Flight was cancelled due to mechanical reasons and no alternative was provided."
Pros: "The seats were clean."
Cons: "The ticket counter did not open until 1 hour before my flight was supposed to board. Although I knew my flight was delayed, the agent at the counter said nothing. Additionally they charge for everything, from your bag to water on the flight. The price is cheap, but not worth the hustle or inconvenience."
Pros: "Boarding was quick"
Cons: "Messed up name on ticket had to call to have changed (would have been charged online to do so) Only saw flight attendant once This airline really nickel&dimes you. Tickets cheap but you pay for absolutely anything you may need. If you travel with absolutely nothing than this airline may be good for you. This is my second time with frontier had poor to okay experiences both times, will avoid this airline in the future."
Pros: "it was a direct flight. It was the only carrier with a direct flight. The plane arrived with no difficulty."
Cons: "The Frontier website was misleading. On check in it asked to pick a seat assignment, which were charged additional money for. I tried to undo the seat assignment (after I went and read their policy that it was optional.) So the website is fixed, that it can not be changed. So I called Frontier and after a 45 minute hold time was told options (seat assignment) can not be changed and I had to pay for it. This added $24 each way for a total of $48 additional charge. Also only a small carry on allowed. so that added an additional charge of $30. The seats don't recline even a little bit. as it was an Airbus and not a Boeing plane. not as comfortable as Boeing. Less padding in seat also."
Cons: "poor accommodations of the disabled rude staff No ADA accessibility over priced "a-la-carte" style of upcharging"
Pros: "Very disappointing - $45 to carry on a bag or $40 to check? Wish I would've paid the extra $100 to fly SW, Delta, United, ETC. The trays were 1/4 size of an iPad. You have to pay for a soda, water, or any beverage. The seats were small, uncomfortable, and didn't recline."
Pros: "Seating was comfortable and ticketing crew were very friendly!"
Cons: "Check-in process is cumbersome! No online boarding pass, the fact that you have to pay for Carry-on and pretty much any seat that you pick, brings the cost the on-par with others! Don't think I will fly frontier again."
Cons: "No snacks, not comfortable at all, overpriced, yhere wasn't a significant amount of savings because I paid to carry on my bag, no snacks and not comfortable!"
Pros: "There was a lot of things that i didn't like but the crew made me forget about all the bad things. Amazing crew and funny just maid everyone smile and laugh. Without this crew i think i would have hatted my flight but they made it worth it."
Pros: "Airport staff were nice, friendly and very apologetic."
Cons: "The flight was delayed 3 hours yet we were encouraged to arrive at our original time just in case the flight was moved up, which it wasn't, so it made for 5 long hours in the airport. Once on the plane the stewardess were less than friendly, at one point shhh'ing people."
Pros: "The best part is the direct flights to where I am going at decent prices. However, it comes at a cost."
Cons: "Wow. Each trip I take, they seem to have sat in a meeting and asked themselves, how can I make the passengers more uncomfortable. Charge for baggage? Check. Charge for a dedicated seat to ensure you aren't stuck in the middle? Check. Remove the recline feature from all seats? Check. The thing that really killed me though was their "new and improved" seat trays. Instead of the already too small tray on other airlines, they have cut the tray literally in half. All it could possibly hold is a drink. No laptop, no book...Really, were the savings that great over the life of the plane that this was a good buy? The only plus is you have a reason why you weren't able to get any work done on a plane..."
Pros: "This was the only direct flight I found to Cancun which is a big plus. The price appeared cheap and I had recently flown on Frontier on a package trip booked through Funjet Vacations so was aware that seats are small, not well padded, do not recline at all and have the world's smallest tray for your beverages."
Cons: "When I checked in I discovered that we would have to pay $30-35 for checked or carry on bags each way! Only if you are booked through Apple or Fun Jet are you allowed one free checked bag so beware! This increased the cost by at least $60 per person if you can keep it down to just one bag per person. Also, there are not any complimentary drinks, you will be charged for everything. Lastly, my TS-pre check status doesn't matter since Frontier does not participate."
Cons: "Lost my bag. Tiny tray tables. Seats did not recline"