The cheapest ticket to Luxembourg from Las Vegas found in the last 72 hours was $700 one-way, and $805 round-trip. The most popular route is from Las Vegas to Luxembourg, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $700.
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Cons: Check-in!!Read more about SWISS
Pros: Liked the time of the flight.
Cons: It left late.
Pros: Food was good .
Cons: Didnt turn on the AC until were in air, implying that everybody was sweating for 30min from boarding to ip in air. Crew refused Green Tea, saying it is only offered in Business class
Cons: None hate the experience
Pros: Flight left on time & arrived on time.
Cons: Quality of the snack could be improved.
Pros: Leg room always an issue. Crew really great.
Cons: Gluten free option
Pros: Seats were comfortable and the crew was great
Cons: Seats and leg space were uncomfortable, staff could have been friendlier and more presentable (cleaner appearance)
Pros: Quick, clean, flight.
Cons: Boarding delay due to mechanical problem. Line to board was more like a mass of people trying to squeeze through all at once and surprisingly disorganized. Somehow managed to board quickly, though.
Pros: On time, friendly and incredibly efficient. Runs just like trains, just at a higher elevation!
Cons: For the home of Emmentaler I expected a bit more taste from the cheese sandwich.
Pros: Very Pleasant Staff!
Cons: They put us in different seats. My 7 year old and 3year old were all sitting separately and we could not switch with anyone. The air hostesses were not as helpful as other airlines.
Pros: Nice breakfast treat and chocolate is always appreciated
Cons: Not a specific complaint about this flight but boarding in general is not smooth No online check-in that I could find.
Cons: I couldn’t take it. To travel to pass through Canada you need a Visa
Cons: Waited for baggage at Newark for more than 45 min
Pros: Flight was fine
Cons: Check in at Nuremberg terrible
Pros: Excellent crew, shiny disposition
Cons: Entertainment: not many new movies worth watching. Not enough TV programs offered.
Pros: Very professional!
Pros: He service was fantastic.
Pros: Crew was nice.
Cons: Cabin is old and needs updating. For the cost of the ticket, I expected better entertainment, more room, and better food.
Pros: The crew fed us well throughout the flight--and we got free wine with dinner. The food was pretty good for airplane food. We got fresh dinner rolls, salad, dessert, and Swiss cheese. We got ice cream part way through the trip. I loved that we got a piece of Swiss chocolate on each leg of the journey. The crew was friendly. There was a screen at each seat where you could watch movies or TV, listen to music, or track your flight. The entertainment was free, and the crew provided free earphones. Blankets and pillows were provided.
Cons: Like most planes, there was not enough leg room. It makes it pretty uncomfortable for an 11-1/2 hour flight. The boarding was a little confusing, but no serious issues.
Cons: My seat was semi-broken, it was in constant state of reclining.
Pros: Kind crew and a short flight
Cons: Snack choices too limited, but it was great that they even had them.
Cons: No seat entertainment.
Cons: Seats too small. Staff not friendly
Pros: When we landed
Cons: Everything else...
Pros: Almost nothing..
Cons: 1) my seat was broken (didn't recline) 2) my USB charger... Broken.. 3) my food was in a metal container that was stamped and the ink from the stamp leaked and was pressed across my food. I was literally not about to eat the alphabet... (luckily, a nice attendant came by and apologized, as I know it was not her fault the food came out like this. 4) Rude attendant came over 25 mins after I had turned on my attendant button to ask for a bottle of water. (I turned it on while they were still serving drinks) (also forgot I needed water to take some medicine that required to drink a full glass) She came up to me and my fellow passenger, yelled at BOTH us while she was waving her hands our face. I mentioned to her "it's not polite to treat people this way" she moved her hands closer to my face thrusting her whole body over my fellow passengers face, and continued yelling at me about turbulence (while she's completely avoiding the rule herself.) He and I were both seated and buckled and not bothering anyone. She could've just taken her own lecture and kept ignoring the signal. I wrote about this in customer support letter that the 'NICE' and 'Helpful' attendant Gave to me that sincerely apologized for the previous attendants behavior.
Cons: Seating and foot space was uncomfortable to me.
Cons: Lack of screen for watching movies.
Pros: It was comfortable.
Cons: No entertainment.
Pros: Friendly crew, decent meal, and above-average entertainment systems
Cons: Confusing boarding process, outdated and worn seats and technology, unable to select seats when booked as a United codeshare.
Cons: It wasn't Swiss//
Pros: It takes two minutes to get to a live operator when you call. Simply amazing.
Cons: The flight from Nairobi to Zurich starts in Nairobi, flies an hour south to Dar es Salaam, you then sit on the tarmac for an hour, then you fly north for an hour until you get back to the starting point. I would think they would save money if they flew an empty plane down to Dar es Salaam, picked up those passengers and then flew back to Nairobi. No way should an 8.5 hour flight take over 11.5 hours. Plus my screen didn't work for one of the flights, nearly 12 hours without entertainment was BS. No real variety in their meals either. The first leg had a main meal of beef and potatoes as the meat option, same option for the second leg.
Pros: Business class was full so I could not get an upgrade. There were only 4 lavatories for economy. One of those was broken and there was no water in any of the 3 remaining ones. The crew had no water either and they could not make tea or coffee.
Pros: See above
Cons: When I booked the flight I thought it was El Al so I did not order kosher food (as all El Al food is kosher). I only found out later that it was Swiss Air and I was unable to get a kosher meal.
Pros: Best flight in years. Attentive crew, very good food and wine, on time. Strongly recommended.
Pros: Great kosher food! Very kind attendants.
Cons: not enough foot room.
Cons: Never happened because I was rerouted through Istanbul. And for anyone checking Istanbul is 3 hours in the wrong direction to my ultimate destination.
Pros: Only the crew was good
Cons: Ridiculous entertainment system - was impossible to watch a movie.
Pros: only a short 1 1/2 hr flight but the attendant was wonderful.
Cons: only problem was with the pull out tray. We were in a bulkhead seat and my husbands tray was loose and tilted and his juice spilled all over. The attendant was very good and helpful in cleaning up. Think that the trays should be checked and tightened if necessary.
Pros: Flight attendants were sympathetic and helpful.
Cons: Delay after the pilot ensured we would arrive on time with the delay.
Pros: The flight experience was efficient and secure; that's good. Staff generally professional.
Cons: The seats were too small, and the food wasn't good enough, especially the 'salad' which consisted of some moderately old browned lettuce with no tomatoes. Happened on my flight back as well. The one time when I thought the staff faltered was when I hit the paige attendant button, and noone came for 25 mins. I ended up walking to the back of the plane and asking for water myself. I also thought some of the materials used in the plane were cheap, like the foldout tables on the back of the seat, the pillow covers, and the headphones (one of which broke midway). The headphones don't cover the noise of the jet in flight very well.
Pros: On every flight I have ever been on, if I request it I can get a whole water bottle vs. the small cups offered...however on this flight they refused saying 'it is against the rules"?? As a result I had to bother the flight crew over 10 times to refill my small glass...a huge inconvenience for both of us. The other inconvenience (one I have not experienced in over 5-6 years) was the the headphone jacks were the old fashioned kind...meaning you could not use your own, and the buds given by the airline were very uncomfortable.
Cons: Not. Lot of room for legs. Slection of movies very poor. Very old movies mostly
Pros: Service was great --
Cons: Pulled a muscle trying to get out of the seat to use the bathroom-- seats are just too close--dangerous...
Pros: good entertainment and many options on the tv
Cons: The seats are very uncomfortable
Cons: Flight was delayed for no particular reason. The entertainment system is terrible - it was interrupting (freezing) the movie every several minutes making it almost impossible to watch.
Pros: This flight left on time and landed safely.
Cons: Not worse than other international flights. Entertainment system better than Lufthansa or United. This plane used the 2 jack connection for headphones, which prevents one from using own/normal stereo jack headphones. The provided phones are terrible had to be cranked really loud because of the plane noise, it was almost impossible to understand dialogues in movies.
Cons: They will not give you seat confirmation unless you pay , very annoying
Cons: Allow business passenger to use front bathroom.
Pros: Salimos a tiempo . El business es muy confortable
Cons: La comida horrible . No se limpian los baños
Cons: Klm is the best, even on a 40min they served small breakfast.
Pros: The crew was very kind
Cons: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.
Pros: Muslim food
Cons: All of the less than good, obvious!
Cons: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK
Pros: Reclinable seats.
Cons: The food!! The lights could be dimmed as it was a night flight.
Pros: The crew was pleasant
Cons: Baggage checkin & flight boarding was slow & disorganized.
Cons: I was seated next to the restroom, which is not a pleasant experience for an international flight.
Cons: Staff rude and short
Pros: General flight journey
Pros: the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can
Cons: the headrest is hard. Apart from that- all was fine
Pros: Service is awesome. Food is great.
Cons: People with short connection are affected by the 15 to 25 minutes delay.
Pros: The crew was great but the seat wasn't as comfortable and didn't have much leg room.
Pros: It was all fine
Cons: Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund
Pros: Nice aircraft
Cons: Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay
Pros: Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short.
Cons: Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret.
Pros: Good food, friendly service
Cons: More trash pickup; only one round of beverage service
Pros: The crew were amazing and the flight was very smooth.
Cons: Keep up the good work
Pros: Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time.
Cons: Boarding could be better
Pros: Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English
Pros: The staff tried to help me when it was evident we would not arrive on time
Cons: The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it.
Pros: Excellent service. A meal , drink and a coffee included which we were not expecting.
Pros: Time and Good clean place.. in This case airpöane..
Cons: It was not entreteiment st all
Pros: Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split.
Cons: That it didn’t happen.
Pros: The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious.
Pros: Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either
Cons: The movie selection did not seem extremely varied.
Pros: Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight.
Cons: Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine).
Pros: Nothing really
Cons: Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers.
Pros: Really friendly staff. Great service
Pros: Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed.
Cons: Flight departing late.
Pros: Booked extra room seat which gave me good room for seating
Cons: They stole my money
Pros: great choice of entertainment content, friendly crew
Cons: Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol.
Cons: Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!
Pros: They were awesome.
Cons: Only one queue for boarding. Flight late on arrival.
Pros: Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end.
Cons: Nothing to improve
Pros: The constant supply of food that was offered to you. The crew was nice and always helpful.
Cons: The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be.
Pros: Loads of leg room
Cons: Loved everything
Pros: Wide selection of entertainment, food was good.
Cons: Boarding unorganized, but that may have been more of a passenger issue then KLM
Pros: Flight attendants were friendly, but they only had limited resources to work with.
Cons: Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best...
Cons: Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented.
Cons: I slept didn't have snack offered and no entertainment
Pros: Plane service
Cons: 1h30min delay at airport
Pros: On time.
Cons: Claiming that the plane was completely full (which it wasn't), They forced just about everyone to check there carry ons. When we got on board, there was plenty of overhead space. Supposedly, we should've have been allowed a carryon and a personal item.
Cons: Entertainment system was not working on all seats
Cons: Short and sweet
Cons: Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family.
Pros: The crew
Cons: The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child
Pros: Everything! The service was exceptional!
Pros: Crew was great. Seats were comfortable.
Cons: The airline lost both of my luggage suitcases.
Pros: Entertainment system failed repeatedly.
Cons: Entertainment system failed repeatedly.
Pros: The whole crew is so kind
Cons: Delta made my whole first flying experience the best.
Pros: crew was great, seats were comfortable
Cons: departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine
Cons: Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight.
Pros: Average crew. Average seat.
Cons: They could have controlled screening babies better. They just let them scream.....
Pros: Food and drinks very good
Cons: In economy class the movies unable to listen to with ear buds. Bring my own next time.
Pros: Crew was amazing. Service and food was good.
Cons: Random TSA check was not needed at the end when boarding.
Cons: My entertainment device did not work the entire flight.
Pros: Food was ok.
Cons: Very little room in economy class. For a 6'1" person, it's impossible to get comfortable.
Pros: The crew was very gentile.
Cons: No enterteinment on the plane.
Pros: Cheap ticket
Cons: The fact that you cheapskates don't allow credit or refund is downright usury. I didn't take that flight because of medical issues that caused me to cancel my trip 2 weeks in advance. I pleaded with you to be able to take a credit, to no avail. You lost a customer.
Cons: Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane
Pros: The food, beverages and choices of movies, entertainment There was a medical emergency that caused the flight to land in Canada. This was handled very professionally - I hope the passenger ended up getting the care needed and is doing well.
Pros: Quiet! No noise-canceling earphones needed. Delicious food.
Pros: Food was good. Crew nice and professional.
Cons: Landing was not so smooth.
Cons: Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again.
Pros: The cabin crew was very good!
Cons: The economy premium seats are very uncomfortable
Pros: Easy, fast, comfortable, no hassles
Pros: Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!
Pros: The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful.
Pros: Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music.
Pros: Speed, professionalism
Pros: Nothing particular
Cons: Nothing particular
Pros: Crew was nice and responsive
Cons: The overall experience is regular at best
Pros: Absolutely nice friendly and professional crew. Congrats! Nice food, rich and healthy Right in time despite few delay at departure
Cons: Just a need to improve entertainment facilities (digital screen, Wi-Fi. ..)
Pros: Crew very professional and nice food Boarding process well organized
Cons: Poor seat comfort in business class and no entertainment for a flight lasting more than 1h
Cons: There are always delays. Today it was that internet was down.
Pros: On time...comfortable, clean, newish A321...good leg room...friendly crew...pain au chocolat for breakfast
Pros: All crew I interacted with was great, friendly, and helpful.
Cons: Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good. I did not find the seats comfortable.
Pros: Crew was friendly and polite, both beverages and an excellent lunch was offered.
Cons: A delay was not ideal but nothing to worry about since the flight arrived on time.
Pros: The flight attendant was very nice to me. TV was very good. space was enough .
Cons: We had to pay for wi fi.
Pros: Nice Flight Attendants Good Food
Cons: Flight was delayed by 1.5 hours
Pros: Standard stuff
Pros: The crew was very nice and helpful.
Cons: The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. In a French company I expect much more. The entertainment system on the airbus a380 was like an enchant IT system from the past. Very poor reaction time. Very messy and not people oriented at all. Especially after KLM's And Delta experience.
Cons: bad smell around my seat
Pros: I enjoyed the food, the crew's friendliness in First Class and the boarding process.
Cons: The wi-fi did not work on our flight
Pros: Best flight I've ever flown. Blankets and pillows provided with many options for movies.
Pros: movies were great, watched a lot of them food, while nothing to write home about, was at least tasty and not inedible the staff was great, friendly, welcoming, hard working loved that we could have wine and snacks
Cons: we had paid for the exit row and had a luxurious amount of room. But when we tried to sleep, our fellow passengers came and stood at our feet and talked so loudly that we could not possibly sleep. They stayed there for more than an hour. Would have loved for the staff to maybe ask them to tone it down, if not move.
Pros: The crew was friendly.
Cons: One of the engine was smoking just as we took off. This should have been checked beforehand that it was working correctly. The pilot missed the first landing, was going too fast and had to turn around. We circled the London eye 3 times. When we were actually landing it was extremely bumpy and on the way down the plane was tilting back and forth a lot. They were going too fast when we landed as well, I have never been in a plane that has landed so poorly, and I have travelled a lot and used many different airlines. It was worse than any budget airline I've been on. As we were driving back to the terminal, the pilot stopped short for some reason. Things were not explained clearly. I will not be flying with airfrance again and will be sure to spread the word of this awful experience.
Cons: Left a little late for no apparent reason.
Pros: The service & food were excellent! Outstanding. Boarding was efficient, crew was polite & helpful. I've never utilized such high-tech entertainment. It was great to be able to select movies, tv, music etc. whenever I was ready.
Cons: Can't think of anything.
Pros: Boarding and such was straightforward and easy
Cons: Everything is uncomfortable
Pros: The attentiveness of the crew and the online check in.
Cons: Missed the connecting flight and the luggage was on transferred on our next conncection :(
Pros: I normally like to take an Air France flight. I love the food and the crew treatment. I like this French know how.
Cons: I really don't like this new scedule at 11.00 My flight from Nantes needs to take off at 6.10 I need to leave home at 3.00 I imagine that I am not the only one with this kind of problems. Please, try to help
Pros: 3 hr delay
Pros: They were on time.
Cons: They pack the flights with minimal service.
Cons: Carry on all snacks & water.
Pros: We landed safely
Cons: SERVE FOOD!!!! all other airlines are serving and if your serving in first class, then clearly you do not care about the well-being of coach passengers. You can use touch less systems for paying . Don’t be cheap. We’re already paying. I’m losing interest in American air.
Pros: Free movies
Cons: Start boarding earlier
Pros: Nothing at all
Cons: Food, drinks deboarding is awful, just awful experience
Cons: Flight Attendant should dis infect the lavatory everytime a customer uses since they have plenty of downtime (no longer serving refreshments).
Cons: Maintenance problems resulted in original aircraft being unavailable and switching to new aircraft at a different gate. More than 45 min late.
Cons: Flight delay over 7 hours
Cons: The experience was excellent.
Cons: Maintenance issues which led to a flight delay- understandable But we have been on the plane waiting to taxi. The person talking said it will take “3-4 minutes” to deplane...it’s taken about 45 min... Don’t overpromise and under deliver
Pros: Crew was helpful and fine.
Cons: Don’t delay all your flights American Airlines. They are never on time.
Pros: I like the Airbus models. They offer a bit more overhead storage & the cabin seems a bit bigger.
Cons: Better snack offerings, however I realize it’s a red-eye flight.
Pros: Rude employees. Forced me to check my bag on both found, despite both flights having about overhead bin space .
Cons: Everything. Never flying American again
Pros: SEAT ok
Cons: 5 hour delay caused us to miss connecting flights so got stranded in Los Angeles.
Pros: My seat location and comfort was good
Cons: The flight attendant preformed her duties as if it was a chore and she was too good for this job or she has been doing it so long that she dislikes providing service.
Pros: Fast flight
Cons: Delays that were not weather related. Ground crew changed shift and delayed us 30 mins and then they got a strap stuck that delayed us further. Overlap crews so that u always have a crew to work the flights
Cons: Better customer service, no delays, respect for customers
Pros: The crew was friendly to me on the plane but the gate staff at both Charlotte airport and Las Vegas airport were rude
Cons: The overall experience and when I missed my connecting flight because the plane wasn’t ready and we had to turn around because they let someone who was actively throwing up on the plane than decided she needed to go back we sat in that plane for 2 hours on the tarmac
Pros: I had a passenger next to me with a very heavy perfume scent
Cons: Is ok
Cons: food and entertainment (5+ hours!)
Pros: Boarding was very quick and easy. There was plenty of room for everyone's cary on luggage. The movie selection was vast and encompassing.
Cons: The seat was really uncomfortable even if reclined all the way. If the person in front of you is reclined, then you basically have to recline yourself to see the screen. Very little leg room.
Pros: Sat in the upgraded seats or I would have not enjoyed it as usual. I am very tall and flying is never pleasant. The 737 on the way out was terrible and shouldn’t be used on flights more than 2-3 hours. On the way back a much more comfortable 767. But again, upgraded seats only made it bearable.
Cons: Their on board entertainment wasn’t working and apparently it only works intermittently. The live tv worked, but they only offer live news channels. Otherwise. Not much different than any other airline today. None are “good” any more. All about squeezing more people in smaller and smaller seats.
Cons: the flight was delayed which kept me nervous as I had a connecting flight in the international terminal which I almost missed.
Pros: I liked the room.
Cons: There was no entertainment. Could not get seats together.
Pros: Not much
Cons: Passengers bringing hot food on plane. KFC and McDonalds odours major in first 30 minutes
Pros: We boarded on time and we departed on time. We got into Chicago 30 minutes early. We recently acquired a AA credit card and we got 2 checked bags free and priority boarding (Group 5). In today's world your need priority boarding of some sort on AA or you risk not being able to store you bags in the overhead and may have to get it checked free to your final destination. Also, one of our checked bags had a painting in it that we purchased and the bag and painting arrived unharmed. Good job by AA baggage handlers.
Cons: Cramped seating. Airlines seem to be moving seats closer together to be able to hold more passengers.
Pros: Flight was punctual and service was good.
Cons: Gate change
Pros: Not much.
Cons: Staff at the check-in counter made fun of my surname. Bad start but not noteworthy unless combined with the rest of the experience. The flight was delayed causing me to miss another AA connection by minutes. Waited in line to be told I wouldn't get on a flight til the following day, they couldn't help with accommodation and I wouldn't receive my luggage until the following day. In short, AA left me stranded in a strange city at midnight with no accommodation and no luggage. It was 18 degrees and I was in t-shirt and shorts. What a memory.
Cons: The fact that for an aisle seat in economy I need to pay extra. I feel nickeled and dimed.
Pros: Wide seats
Cons: Mo food service
Cons: I found out at the airport the day we were leaving for Spain that my daughter's passport had to be valid for 3 Months after we returned home from our trip. When booking a flight out of the country it would be nice if Air .com could of mention that to me. We were trying to get to a cruise we had already paid for that was going out of Spain. They would not work with me at all and cx my whole booking. When I tried to talk to them on the phone the man could not speak very good English and was not making any since at all. I let him talk to the British Airlines counter manager and the manager tried to explain that he would have to rebook us that he could not. Air.com was horrible and never helped us out at all. They should not be in business . I paid them of course months ago and I was just out the 1400.00 dollars. British Airlines was amazed that they did nothing to help us out.
Pros: Flight was delayed in classic AA form, ten minutes at a time, leaving you standing around the gate picking your nose with no information! An hour later we board. Our flight attendant Nicky was awesome!
Cons: The plane had no power outlets and spotty WiFi. Even though they knew we were late to Charlotte, they let our connection take off EXACTLY on time while dozens of us rand through the airport. AA does this to themselves, they are the worst!
Pros: I appreciated the fact that I kept getting flight delay updates....
Cons: I purchased the earliest flight of the day from Vegas to Los Angeles so I could be in LA by 11am so I could attend the 1pm Dodger game at dodger stadium... ( I specifically flew into lax for the game that I spent $100 on tickets for) well I arrived to LAS at 5am by 515am I received my first notification that my flight wouldn't be leaving until 1030am.... I was a little annoyed but hey I'm still going to make it to my game, ( I just needed to let my ride know who's lives 3 hours away from LA that my flight was going to be 3 hours late not to rush) well about an hour later I got another notification that my flight was now being pushed back to 230pm.... at this point I have no choice but to look for another flight.... I found another flight on Southwest leaving Las at 1210pm arriving in lax at 120pm... perfect I can still make my game... That flight was boarding on time... ran into some hiccups on the runway... arrive to lax at 130pm... not a problem can still make my game... sat on the runway at lax until 335.... needless to say I missed the game... while in the air I received another text that my American airline flights was now pushed back to 530pm... mind you my day started at 5am on Las Vegas to catch a flight out at 720am.... Now had I not found that other flight I would have been sitting around Vegas airport for over 12 hours.... I was not a happy flier today, specially because the actual flight is normally no more than 45 minutes start to finish... I could have rented a car and drove... would have been cheaper and I would have made it to my game ....
Cons: My flight was pushed back and I was never notified and I had to reschedule my flight completely from Vegas to Frankfurt
Pros: It got me home in one piece.
Cons: The flight was delayed after some passengers began boarding. The boarding process was also all over the place. When i finally got on the plane, the seats were very uncomfortable and I felt like a sardine being crammed into a small tin. the crew was at best, mediocre and boring. The in flight snack was two crappy pieces of cookie? Or was that a cracker? I did not eat it. The entertainment was one shared screen that I did not have a headset for, nor was I offered a headset, free or for a fee. The screen in front of me was too close and the screen behind that was further away and barely able to see it. I choose not to watch it for these reasons. The landing was rough at the end, everyone jolted forward when we hit the ground.
Pros: Nothing in particular.
Cons: The 10:50 PM flight was delayed beyond midnight with no prior indication. The reason given was the flight from Dallas delayed due to weather. This looks childish. Why not pay for inconvenience. Is our time and hardship so invaluable?
Pros: Offer to send the carry on for free at the gate.
Cons: Have to pay for check in bag. Used to be free!!!
Pros: The Ticket agent was very helpful and friendly. The air crew and Flight Attendants were very nice and helpful. The wheel chair attendant who initially took me to my gate in Las Vegas was very friendly, and helpful, and she did everything she could possibly have done, short of leaving another passenger to come take care of me, which wouldn't have been right. I was there when she called her supervisor and advised him/her of my location and of my needs and she received confirmation. Was not her fault.
Cons: I checked in with American and a wheel chair attendant assisted me to my gate. My wheel chair needed charged and I was two hours early, so the attendant sat me at the charging station because there were no outlets in the gate area. She contacted her supervisor to advise of my location and that I would need assistance. Nobody came for me. I gathered my things the best I could and struggled to get to the gate to get attitude from the gate agent, telling me the wheel chair attendant was there looking for me. What ever happen to using a paging system when you know the passenger who is disabled checked in two hours earlier? Had someone paged, maybe I could have flagged their attention, or maybe they could have called the company in charge of handling their wheel chair attendance and would have known where I could be located. Either way, the attitude is uncalled for, especially when I apologized and stated that the wheel chair attendant was expected to help me.
Pros: The crew was friendly and efficient.
Cons: Paying for extra legroom, delays, being told the flight may be canceled if we didn't leave by a certain time, no beverage service
Pros: Treated very bad and rudely by the staff crew with disrespect and yelling around. Have to manners and respect for passengers. Do not want to mention names. Even the ground staff have no control over the hand carry on luggage, just allowing everyone on board and ended up with horrifying situation which caused the delays in take off, disrespect between the black and white AA staff. No respect for each other. My worst experience in history flying with AA.
Cons: I hated that my flight got delayed for over an hour and I was not informed of this delay. I had people waiting at the airport to pick me up so it would've been beneficial for me to know of the delay.
Cons: My flight was delayed almost 2 hours and when I went to ask the lady at the kiosk a question I was basically told to go sit doWn and be quiet
Pros: Crew was very helpful and courteous.
Cons: Nickeling and dimming by the airline -- extra fee for baggage checked -- by the way, airline broke the suitcase; very slow in Las Vegas to get the bags to the right carousel. -- took an extra 45 minutes because airline kept changing carousels. I' m frustrated wit the airline's reservations for seats -- none unless you pay extra. Flying (especially with American Airlines) used to be a pleasant experience. Now it is very hectic -- no reserved seats, cramped seats, little/ no food. I'll drive from now on.
Pros: wi-fi access
Cons: Flight was late, crew didn't speak to passengers when boarding or de-boarding, passengers had to check carry=on bags due to limited space
Pros: impressed the pilot was greeting passengers as we boarded AND exited.What a nice man he was too! Cheerful and friendly. Guessed I was teacher!
Cons: boarding is awful. People having to practically crawl over each other. Some trying to get into their seat, some have to go further, clogs if people trying to get their carry on overhead. AWFUL! WHY CANT YOU LOAD THE PLANE BACK TO FRONT!
Pros: After traveling on a budget airline to Las Vegas and having a horrific experience, I couldn't have been more pleased with the comfort and cleanliness of the aircraft as well as the friendliness of the flight crew!
Cons: The plane was pretty chilly and I was FREEZING, but when I asked for a blanket they told me they only hand them out to the first-class passengers. In addition, they did forget to download our in-flight movie, but we all make mistakes :)
Pros: The flight was short.
Cons: Once again my flight was delayed, this time 50 minutes!! . Last time i had to stop in Vegas I got stuck there overnigh because my flight had been delayed and to mKe things worse they also managed to Miss my flights connection in Miami after they had booked me a new flight.. With a window seat that had no window. I old the flight attendant that I needed help stowing my backpack in the overhead bin, not because it was that heavy or big, but because the previous flight had been 5 hrs long and after being stuck in the middle seat my back was killing me and lifting my bag over my head would have triggered a muscle spasm. I have a back condition and they refused to help me. She would not even hear me out and insisted on me to check my bag, which I refused to because my laptop and tablet were in there without propper padding to protect them. The same flight attendant had already yelled at a passanger and was making a scene that made several other passengers uncomfortable. i understand the flight was full and they were delayed enough, but the airline clients should not have to pay for the airline's mistakes.
Pros: Crew was great
Cons: We were on the runway for one hour and Calgary was not notified so we could not make our connecting flight even though room on the plane. On the flight an hour later we were on the plane for three hours but the weather prevented takeoff. Now we are sleeping in the airport until 6 am. So I think communication needs to be improved
Pros: I liked the 2-3-2 seat configuration so my husband and I could sit in a 2 seat row without being crowded in with anyone else. Those seats are tight!
Cons: Everything could have been better. Boarding was terrible. Apparently the Air Canada devices did not work at this gate? Because boarding was so delayed, we lost our spot to depart. We were stuck on the tarmac for an hour. The seats were too crammed together and very uncomfortable for a 4+ hour flight. Food service did come through, but they were out of most things. It’s advertised you can buy a meal/snack/drink combo but the drinks did not come through at the same time and that was a mess. There didn’t seem to be any air vents above the seats so the flight was very stuffy. We will never fly Rouge again.
Pros: There's nothing to like about Air Canada's Rouge service!
Cons: Seat comfort.
Cons: Way to small seating area
Pros: Time!! All was on time! And arrived early !!
Cons: Pre-selection of seats,
Pros: There was a particularly great flight attendant. I wish I got her name but she was really helpful and pleasant.
Cons: The crackers that came with my cheese plate meal were rancid.
Pros: Clean plane
Cons: No charging docks
Pros: I appreciated for free Molson Canadian.
Pros: Direct flight
Cons: The seats were tired and worn out. I could literally feel the metal bar in my back. They moved the magazines up to above the tray table and took the extra inch out. If there is an accident we are all going to eat magazines. I would rather deal with TSA than Air Canada
Pros: Air Canada Rouge is a great airline. Would 100% fly again and will try to fly every time with Air Canada.
Cons: Video not working
Pros: Clear and stress free check in.
Cons: Everything was on point nothing to report.
Pros: Being the first passengers to exit the cabin after a 5 and a half hour flight is definitely a perk, as well as getting one's luggage (a priority tag is attached to them) immediately upon getting to the carousel, an other. Leg room and more space is also great.
Cons: The only board menu was not exhaustive, considering one pays over $500 USD to move up to business class.
Cons: I'm kind of tall so leg room always seems scarce.
Pros: The staff and crew were just amazing, I traveled with my 83 yr old mom who's in a wheelchair and the staff was with us from arrival to boarding and once boarded, the air crew was helpful and checking up on her often during the flight. The plane was full load of people so it was really hot but the crew came by often with water refill. A lady besides me was coughing a lot and sure enough the stewardess came by with water and to ask if anything she could do without having been summoned. We rented tablets to see movies and I'm not very technological but the stewardess was very patient with me and took time to help me set up and she showed me how to go about in your application. The flights to and from Las Vegas were perfect and all thanks to the wonderful crew you have, even the pilot was standing at the entrance to greet us when we boarded which was great as I got to see who I was entrusting my life to during this 4h38 min flight, quite reassuring. Anyways, UA, Transat and AA take a back seat to Air Canada any day of the week!
Cons: the heat was real bad, even with he little air vents on the ceiling, it was still really hot. the leg room was cramped but it felt like the seats were a little roomier than my last flights with Transat, UA and AA but that could be my imagination.
Pros: No in flight entertainment system. I hate those things. They take up room and lots of times you can't even turn off the screens. Streaming to personal devices is a much better solution.
Cons: Absolutely no room in seats. My knees pressed the seat in front of me. Airlines should be required to prominently disclose seat pitch.
Cons: third time flying with air Canada rouge to vegas and its the same story every time. They never check and everyone brings in 3,4 carry on so they don't have to pay the 25 dollar fee. Then there's no room and flight is delayed because of that.
Pros: It flew from point a to b safely
Cons: Last time I saw a similar cabin was when I was 10! I'm 37 now. The overhead baggage bins were made for small bags from a different century. seats were grey....grey. In flight entertainment was by app...that you have to download first, I should have known beforehand. Food was little munchies. Seemed like an old and tired airline
Cons: My flight was delayed and cancelled for 23 hours. The people working for Air Canada in LAS were rude and condisending. At the time of writing this, I haven't heard anything back from Air Canada on how they plan to reimburse me for the food, and travel to and from the to and from the Airport. Don't fly Air Canada! Hitch hike, it's more dependable than that trash airline
Pros: The duration of the flight
Cons: The staff was rude and inattentive, horrible experience.
Pros: On time flight . Flight attendants are polite
Cons: It was a much older plane than I'm used to, and a really long flight to have no entertainment options. Seats were more cramped than normal, and even numbered weird, it took me some time to find my seat. Overhead storage was very difficult to get into.
Pros: On time and efficient
Cons: To pay American dollars for baggage on AC coming back to CANADA or to pay AT ALL for a bag
Cons: The type of planes they use "Rouge" are too small, even for business class passengers. Seating & legroom is like upgraded economy, not business.
Pros: Did have a safe flight.
Cons: reading lights not working over seat. asked for a wine....went to washroom...gone only a couple of min. When she finlally walked by she said she brought it but I was not there. Re ordered but she never came back with any but walked by me a few times. not a snack of anything on a 4 hour flight. only if you paid.
Pros: We been flying discount airlines out of Bellingham for the last few years. How ever with the exchange rate now we decided to fly Air Canada this time. OMG what a difrence great seats more room and great service
Pros: Convenient times and pricing.
Cons: Seat spacing and amount of space for carry-on luggage is not enough.
Cons: No complimentary snacks
Cons: Due to icy weather we missed our flight from Montreal to Las Vegas Wed Jan 4. Could they not have waited for the delayed flight from Ottawa to facilitate this connection? Many people had to wait overnight in the plastic airport chairs until the next flight at 8am Thurs Jan 5th. At that late hour could not the lights be slightly dimmed, the heavy beat pop music loop discontinued, and a dispensary machine with water, coffee or tea be in the departure area? There was none and the other shops had closed. It was overly bright, noisy and impossible to stretch out on the seats with rigid dividers.
Pros: Old plane, high changing fees. Air Canada sucks
Pros: On time Courteous Good service Decent business class seats
Cons: Bit of vibration on the front wheels on take off rough landing, similar vibrations Mediocre lounge (by United in Las Vegas airport)
Pros: The crew was fast and efficient at helping get the carry-on luggage stowed. Beverages were offered frequently. The seat was comfortable and i appreciated that the aisle armrest was easy to lift up for getting in and out of my seat.
Cons: The leg room was a bit cramped.
Pros: Liked having the seat next to me empty on the fight back.
Cons: I did not like paying for picking my seat. Back in the day if you booked your ticket you got to pick your seat, like first come first serve, without paying for it. Now, if you want to guarantee a window seat you have to pay for it. I only did it because my mom advised me to. And I did so because I always listen and respect her advice. It made for a good experience because i like looking out the window. However,I did not appreciate having to pay for it. I believe that since we incur a plethora of microcharges for everything on the plane ticket that it should include picking your own seat without a separate charge. It is likely a matter of time before we will be charged extra for salt on our pretzels.
Pros: I got home safely...thanks
Cons: The announcement to limit on board luggage is threatening. I thought if there was not enough space for my on board belongings, it might be taken off and put as checked luggage, even though I met the on board requirements. There should be overhead space assigned to each seat...not first come first served..... that way people wound not take advantage of carry on allowances.
Cons: Unhelpful crew,dreadful status updates about our delay, not enough food on board for everybody
Cons: Ridiculously little room on rouge flights. Sad. Choice of movies not great.food on offer mediocre. Everything else ok
Pros: Boarding process was efficient
Cons: Entertainment system options did not feature a lot of new content
Cons: The check in counter was a mess. Though we had checked in online, it still took forever to check in at the counter as the machines could not print out the bag tags, then there was another line up for dropping off the bags. Those machines also could not read foreign passports though Canadian ones were fine. So we had to wait for our friends who were from overseas. The stewardess doing the announcements went so fast you could not hear her except for a few words, and she had a very strong French accent so it sounded like she was speaking in French all the time. But at least she was better than the pilot, whom we could not hear at all. The only word we heard was "cloudy".
Cons: Confort de merde
Pros: Service was good
Cons: There was 3 hour delay on the first flight, that made me miss my connecting flight then they booked another flight which was not a direct flight but with an additional stop. I reached Toronto 7 hours later than my original landing time
Pros: i LIKE THE EARLY ARRIVAL.....
Cons: i DON'T LIKE THAT ARRIVING AT THE GATE EARLY STILL MEANS A DELAY TO DISEMBARK. i'M SURE THEY MUST KNOW ONE OR TWO HOURS BEFORE LANDING THAT THE FLIGHT WILL BE EARLY. wHY CAN'T THE GATE BE READY TO APPROACH STRAIGHTAWAY?
Cons: Plane was 3 hours late. 10$ meal voucher was all I was given. Had to run to make my connection to europe. Causing lost luggage for 3 days.
Pros: I was asleep for most of the flight so at least it was comfortable.
Cons: First, the departure gate was changed without any announcements, and I only noticed it because I stopped to look at and read it off one of the airport's electronic boards. Then, after I arrive at the (new) gate about 20 minutes later, they announce that the flight was to depart at the original gate, which turns out to be a mistake. Very disorganized...
Pros: Boarding was pretty smooth and crew was ok.
Cons: It was very cold in the airplane and if you wanted a blanket you had to pay for it. Also no free food was served. The plane was slightly delayed (~10 minutes).
Cons: There was a delay in take off for more than an hour. The gate staff did not give any updates and one of them was particularly rude to a mother and her disabled teenage son. The son was becoming quite agitated because he did not understand what was going on and the gate staff person told the mother to keep him under control as if he wasn't there. It was poorly handled.
Cons: The customer rep at the gate checked my bag but didn't attach my name to it, so they lost my bag. Flight attendants did not want to serve any coffee for some reason. Flight from TO to Hfx delayed twice; once d/t no plane available, then the ground crew left so no one to close the plane door from the outside. Had a maintenance issue so sat on the tarmac for way too long. My bag was found & I was told I would receive it the next morning.... NOT!!!
Pros: Curtous and competent crew. Good Price Direct Flight
Cons: Very little perks on the flight. Flight right at dinner time and no food provided (Need to be purchased on-board. Not all choices were available). Entertainment system required to provide our own devices, but it was not possible to plug in to recharge (5 hour flight!).
Cons: Service is absolutely poor. Pathetic. I asked to take away my cup of water. They said we will be back. That point did not arrive till the flight landed.
Pros: The crew nice and accommodating; the food for business class was good. There was no food for economy. The seats were comfortable. It was an overall good flight.
Pros: The passenger beside me was nice.
Cons: Week long convention and showed up 2 hours early. Fell asleep at the gate. Last flight of the night and I was the ONLY person around. None of the 5 staff members thought to wake the middle aged lady asleep by herself. Woke in a panic and they said my flight left a few mins ago. Said they paged me. When I took off my hearing aids they all stood there stunned. They put me on the next flight home 12 hours later. Asked for my bags, no one took them off the plane. Against policy and illegal. Had to sleep at the airport. Very poor experience with the Air Canada staff in Las Vegas.
Airlines flying from Las Vegas to Luxembourg have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Las Vegas to Luxembourg
Masks required on board, masks provided on flights from Las Vegas to Luxembourg
Social distancing seating
Middle seats unavailable to book on flights from Las Vegas to Luxembourg
Testing for antibodies, testing for symptoms for flights from Las Vegas to Luxembourg
Waiving of change fees. Search flexible flights from Las Vegas to Luxembourg