Daily cleaning, installation of cabin HEPA filters on flights from Little Rock to Middle East
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Scores according to KAYAK customer reviews
Pros: "The crew was amazing. One of the onboarding staff was exceptional. Some onboarding staffs were unfriendly."
Cons: "Not allowing a laptop bag unlike Etihad, Emirates and other airlines was a bummer."
Pros: "On time departure and arrival. Hard working crew members."
Cons: "No slippers for long flights."
Pros: "Qatar Airways is the best first class airline in the world hands down"
Cons: "Nothing they do a great job!!!"
Pros: "The “mini-refrigerator” for beverage storage at the business class seat."
Cons: "The portion of the Arabic language expression on the live flight mapping software should have been minimized."
Pros: "Very friendly crew, good space in my seat, kept the plane dark and quiet for the overnight flight"
Pros: "was the seat super comfort"
Cons: "if the have variety of food provided will be better"
Pros: "In-flight entertainment choices."
Cons: "It was a long flight, frequent offers of snacks and drinks would’ve been great."
Cons: "Unorganized too shaky flight made me sick to stomach ,foods are not good service not good"
Pros: "Great experience"
Pros: "Everything! It just awesome"
Cons: "Nothing can be better, an awesome flight"
Pros: "They flight"
Cons: "Complementary hotel for long stops"
Pros: "Comfort in long foight was amazing. Never felt tired. Upgraded movie collection. Food was great."
Cons: "Carry on baggage allowance is way too low. Only 7kgs including laptop bag is too low for international travel. TV screens were a bit old enough and had to click multiple times."
Pros: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Cons: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."
Pros: "Smooth flying regardless of the air wake turbulence, excellent treatment from flight attendants. I felt safe during the flight."
Cons: "Give more time for checking in the luggage, Cancelation my flight with 0% reimbursed on my funds, on boarding time 10 minutes delay was truly unfair."
Pros: "Passengers with kids up To ten yrs should be boarded with passengers with infants...otherwise excellent service...i like flying with Qatar airways.."
Pros: "Excellent entertainment very friendly crew"
Pros: "The flight from Doha to Beirut was not fully booked, we could move easily."
Cons: "I have requested seafood for my meals. Unfortunately I was told that no such request was mentioned on the list as special meal. Overall the food was okay, we had 2 small pieces of beef in one meal, the two salads has no taste and the sandwich was too salty. A passenger who sat next to my husband snored all the time and leaned a bit over my husband as he was heavy."
Pros: "Entertainment is very good"
Cons: "it felt like sitting in a sardine box"
Pros: "Like before,Awesome experience provided by inflight crew, who attended to all your needs for this 4 hour long flight Made us feel really at home!"
Pros: "Staff was courteous. Food wasn't too bad. Plane was clean and modern. Ambiance was relaxing. This was a very pleasant flight compared to other airlines."
Pros: "Everything very smooth. Staff delightful and always helpful!"
Pros: "Access to entertainments"
Cons: "CRYING BABY BUT I UNDERSTAND THOUGH"
Pros: "Staff is friendly"
Cons: "The seats are tight and I am a slim person"
Cons: "No proper communication and very poor management. I was on an emergency and no one bothered to listen and all the passengers were sent . The customer care numbers didn't work as they operate between 8-5 !! No one to reach to .. really bad experience. Don't suggest this aircraft for folks who needs to travel urgently !"
Pros: "Entertainment was good. Food was good, I got the Hindu vegetarian. Also service from Nagpur to Doha is very convenient."
Cons: "It was mostly a good experience."
Pros: "the attention in general for me was excellent."
Cons: "may be the fact that it was the same kind of food in both of the flights I had, is not that it was bad just in my opinion they should have more option, especially for south american people, thank you"
Pros: "Excellent friendly service"
Cons: "Airport hotel costs around 350$ No entry visa for layovers exceeds 8 hours as they announced The answer they’re not giving entry visas is you bought a discounted ticket!!"
Pros: "On time and 5 star service"
Pros: "Friendliness of staff. Cleanliness"
Pros: "i do like service in plane and at the counter no problem with baggage.all ok.thank for good service.sincerly vladimir hodan"
Pros: "Check-in was a breeze; considering this being an internationaly travel, baggage check-in process was fast and easy. Was in and out in about 5 minutes. Goodie bag was a good idea; the goodie bag contains an eye mask, mini tooth brush, paste, hand cream, etc. These all were great idea and definitely helpful. However this is ruined by the tooth paste. It was a tiny tooth paste, fair enough but the opening is sealed tight w/o a way to easily pry open. This was a total bad idea of packaging. Flight tips were also good idea and informational."
Cons: "Atlanta to Doha was about 14 hours flight. The seats were cramped and narrow (no side support) Seat cushion has been stripped down to bare minimum, so effectively you may not feel much of a cushion. Cramped legroom Seats felt like junk and I had started having leg cramps after few hours. This so disappointing for a premier airline like Qatar. Overall a very uncomfortable ride."
Pros: "I liked everything from A to Z! the aircraft was spacious and new. The staff were very friendly and cooperative and attentive. the seat was comfortable and entertainment system was great!"
Pros: "The flight went fairly smooth, the staff were courteous and the food was as good as can be expected of airline food. There were several courses and options, which is always appreciated."
Pros: "Service offered by crew, arranged veg food when found not listed. Boston to Doha veg food loading needs improvement."
Cons: "Wait time at Doha for next flight."
Pros: "Great service. Easy. Comfortable."
Cons: "Only 2.5 meals in 16 hours!"
Pros: "I like the new 350 plane. Comfortable seats, good entertainment and connections. I especially like that you can display cameras from outside the plane on your seat's screen."
Cons: "It was a confusing boarding procedure. We were sorted into zones, but boarded late. So, folks tried to get on all at once. We were in zone 1, and should have been the first economy on, but others just pushed past."
Pros: "The crew members are amazing."
Pros: "Qatar airways always seems to handle busy flights and crammed seats calmly, efficiently and on time. It's a long haul - 16+ hours, and if you have to go economy as a 6 foot tall person, their seats recline well, seemingly better than many. You have to plan your long layovers, and they do offer assistance with hotel transfers, but they don't advertise this very clearly - so do your homework before flying!"
Pros: "Everything was great!!! Stewardess were very attentive and helpful. Food was good. Enjoyed the movies on plane. The comfort was excellent."
Cons: "Can't think of anything I didn't like but maybe that I wasn't in Business Class. Just joking!!!"
Pros: "Food and drink options. Courteous."
Cons: "Smells from others"
Pros: "all the crew they were awesome it's my favorite airline QR⛤⛥⛦⛤⛥⛦⛤"
Cons: "I like every things"
Pros: "The flight was good. But daily they are delayed and the passengers had to miss the connecting flight."
Pros: "I like it."
Cons: "No problem"
Cons: "I had to track down a flight attendant in order to get the dinner. They seem to have asked most other people, but just went right by me until I caught their attention."
Pros: "great flight, good social distance and empty seats in between"
Cons: "really nothing, it was as good as possible in these times"
Pros: "Fast easy flight"
Pros: "The crew was very courteous and friendly"
Cons: "Delays Why is it always a surprise for the crew that the plane needs to be de iced in the winter"
Pros: "Flight was good and crew were good. Nothing very outstanding but by no means a terrible flight."
Cons: "The in flight screens weren't working well."
Cons: "The boarding process was awful. The gate agent was extremely rude - was shocked she was representing Delta. There was police on board arresting two passengers and crew was not saying anything."
Pros: "The crew was amazing"
Cons: "Other travellers where rude"
Pros: "The plane was nice, entertainment options were great, pilot was super kind."
Pros: "Delayed, packed, bought a sandwich! Good sandwiches!"
Cons: "Packed and delayed"
Pros: "The male flight attendant giving the pre flight and pre landing spiels kept the passengers rapt with his droll humor. Kudos..."
Pros: "The check in process was smooth and the flight crew were pleasant"
Cons: "some of the TSA crew were rude/seemed to be doing a lazy job with helping load items on the belt"
Pros: "The crew was amazing! The seat was comfortable."
Cons: "Used the self check in kiosk to begin! That was awesome! But after that I still had to stand in line to check in my bags. That part of the process took a bit longer than expected."
Pros: "Crew was friendly"
Cons: "Ticket printed out incorrect gate information"
Pros: "Movies were good, once in flight it was a smooth ride"
Cons: "Communicate better during the delay"
Pros: "Friendly crew."
Cons: "Slow boarding."
Pros: "Not crews fault that DELTA changed my flight at last minute!"
Cons: "Yes...not change my flight at the last minute and causing me to miss my connecting flight. Then making me reschedule my flight with only options that I now have (2) layover and then arrive in Korea another day later, that then caused me to miss my college orientation day!"
Pros: "The snack between two meals"
Cons: "The main dish of meal, Tooth brush"
Pros: "The flight was great from beginning to end. I have no complaints."
Pros: "In flight wifi"
Pros: "First time flying into Daytona and it was super easy."
Pros: "Almost everything"
Cons: "Could not get entertainment interface with my tablet to work, especially since I paid extra to do so. Could not access live TV on my seat/chair screen."
Pros: "Nothing cause it didn't happen"
Cons: "The fact that my flight was delayed so it didn't matter because the flught was delayed all the way til the next day."
Pros: "The pilot and the stewardess were very polite."
Cons: "Standing on line,it was slow cause only 1 person was help people check in. It would been better if everyone could check in with the kiosk machines. After half an hour than another person came to help. TSA move more fast cause so many people were working."
Pros: "Late, crowded, bumpy"
Pros: "On time boarding, quick, friendly staff, extremely helpful"
Cons: "Gate should be bigger to seat all passengers patiently waiting. Was a mess of people sitting all over the floor"
Cons: "Everything was great"
Cons: "I began asking for my wheelchair escort the minute I got off the plane. I was assured in Houston they would be there when I got to Detroit. They were not. The request was clearly spelled out on my boarding pass along with my personal oxygen equipment information. I kept asking different staff and they would call for me then say somebody would be there. I waited for an entire hour and only when I started to cry did somebody do something. It was terribly stressful."
Pros: "Everything was great. Very nice flight"
Cons: "No complaints"
Pros: "Buen entretenimiento."
Pros: "Smooth flight in time. Didn't realize would have to go thru another TSA security check point. Otherwise smooth flight, great communication from the captain."
Cons: "Cramped seats and the food wasn't that great. Plus final meal was served late which lead to quick eating and feeling rushed."
Pros: "Love the free movies and individual screen, and the new seats are more comfortable"
Cons: "That it wasn’t 1970, with full meals and more leg room"
Pros: "Everyone was really nice and responsive."
Cons: "Seats are a little older. Not as comfortable as other flights. But not bad."
Cons: "WiFi doesn’t work."
Cons: "The gate crew in New York were not in anyway representative of what you as a company are trying to accomplish. Rude, unresponsive, and way to controlling. I watched an 80+ couple who were in first class with me try to board early because of there mobility. "You need to get in line over there on the right" was the answer...sorry to see that happen with Delta !!"
Cons: "The special meal I ordered was delivered to someone else. The entertainment system wasn't functioning properly and no English susbtiles we're offered for any of the movies, unlike my previous Delta flights (for some reason there were only Chinese)"
Pros: "Absolutely nothing."
Cons: "These people are reprehensible. They refused to cancel and refund our tickets when the bride-to-be in a wedding we were supposed to go to was diagnosed with cancer and the wedding was cancelled. Every customer service person we dealt with was uncaring, incompetent, and completely useless."
Cons: "Change d for WiFi. Cheap"
Pros: "Crew did a great job. Got us out a bit early which helped reduce anxiety of a close connection. Felt taken care of."
Cons: "Lack of leg room"
Pros: "One of The crew members a guy from Texas was nice"
Cons: "The female crew Members were taking loudly and a lot during the flight it was difficult to sleep as a result. The food was low and very very bad"
Cons: "Zero communication to the passengers as to why we were delayed for almost an hour sitting on the plane"
Pros: "Chicken kale salad was inedible. I did not know chicken had gristle!"
Pros: "I love the crew! They are so kind and helpful. Feel like been friends forever. And they have the hardest jobs in the world! Seats are comfortable love the Westin bedding and drink selection"
Cons: "They ran out of Port wine :("
Pros: "From curbside check-in to landing the plane, overall excellent service ! Very pleased to find out they offered a shuttle from checkin to the gate. I am having knee surgery soon and the walk from security to gate 34 LaGuardia would have put me over the top with pain! It was a very nice gentleman that gave me a ride to the gate and even stopped to let me use the bathroom. Thumbs up *****"
Cons: "The fact that I was charged $150 to check a small cosmetics bag is no loose change ! I would have carried it on but my hand is in a brace and I has to have extensive surgery. Then yoy get to the gate, and they repeatedly asked for volunteers to check their bags for free. I think this is a very unfair policy and try to explain it to the curbside attendant. I literally cannot carry more than five pounds in my left hand until I get bone replacement surgery. I'm also having knee surgery soon and this small additional weight would be caused me excruciating pain ! They didn't care and still charged me $150 for a bag thats no bigger than 12 inches and weighs less than ten pounds. Thats the way you treat your first class passengers? One other quick note: the sausage and egg sandwich? that was served for breakfast was absolutely horrible! Thumbs down !"
Pros: "The boarding process was very well done. Gate agent and flight attendants on top of their game. This is how it is supposed to be done. Thank you."
Cons: "Air conditioner was not working properly and we were delayed over 3 hours waiting on the plane at the gate and tarmac. Then they had to de-ice the plane which added more delay. Lost too much time that could have been spent in sunny, warm Hawaii."
Cons: "No opportunity for seat selection. Seat didn't recline, no blankets available so whatever part I couldn't cover with my jacket was cold from floor up (so no ability to control source), so no sleep, bordering on hypothermia. Seatmate was huge and continuously overflowing into my space (even though he suffered more than i did). Will endeavor NEVER to fly any flight involving Delta again."
Pros: "The good the crew and the bed"
Cons: "The overheads were noisey and loud and made it difficult to sleep"
Pros: "Flight was on time"
Cons: "I don't get it.. why airlines have no pride? Tickets are expensive! Fuel is lately cheap.. a Don't get it.. why do they keep crying and act like poor helpless companies? You are connecting 2 major cities in the US... can you please have some pride and offer a Nice airplane and not a crappy old one? Can you have some service going beyond just a soda? It doesn't make sense! When you fly in Europe with any major airline company (not low cost..), no matter how long or short the flight is, minimum you get a sandwich and abundance of drinks.. not with Delta (or any other american airline company).. pontless. We always get treated like cattle.. but they like keeping the prices of tickets expensive, don't they???"
Pros: "Flew in past no problem this trip seats were very close when person in front reclined his chair it touched my knees. Not enough leg room."
Cons: "Not enough leg room, knees hurt difficult to sleep. Also booked flight 3 months in advance so we could sit together as family. At gate they put my husband 20 rows separate from us. Surprised by this, I thought Delta was a better airline. Staff on plane was courteous and worked hard for entire trip."
Cons: "seats and cleaness"
Pros: "the food on LH755 was decent. LH454 second snack, a cold sandwich was inedible! Too salty, soggy and just plain yucky!"
Pros: "Customer service is excellent"
Cons: "At SFO customer service with extra charge could not able to explain the amount of extra charges and not quiet professional"
Pros: "The food was better than most other airlines"
Cons: "The boarding process is confusing. Checking the passports separately in the same area boarding lead to a lot of congestion and confusion. The boarding pass reading machines often didn't work. It looked like passengers in higher classes couldn't use the economy machines."
Pros: "Worst ever"
Cons: "Poor service"
Pros: "Hospitality and attitude of crew Food"
Cons: "Cramped economy seats including leg space"
Pros: "Relaxed trip. We were well cared for. Again very good staff"
Pros: "Sandwiches seeved"
Cons: "Plane was 1/2 hr late due to computer issues"
Pros: "The amenities, even in Economy, were excellent. Plenty of good food and drink...included. On time departure/arrival."
Cons: "Our original seats, which we pre-selected for a $45 per seat fee, were changed, without notifying us. Fortunately, I discovered this and was able to get similar seats by calling customer service. I was told we qualified for at least a partial refund..we'll see if this happens."
Pros: "Treated passengers well - even those of us in steerage. Food was excellent and entertainment options plentiful. Coach is still coach, and it’s hard to settle in for a nap. So, if arriving rested is important to you, spring for business class."
Cons: "Flight was delayed."
Pros: "There's nothing much that's positive to say about this leg of our journey."
Cons: "Not only was the flight delayed, but there was confusion at the gate for boarding of even first or business class. We had to carry our luggage down 2 flights of stairs to get on a bus, which then transported us a very long ways away on the tarmac. Then it was an older model plane and the engine noise, even though we were up front, was extremely loud! It was somewhat worrisome. The food was terrible and by the end of the 90 minute flight our rears were sore from the poor seat cushioning. Not a good experience at all. All of this was after a terrible experience and delay just trying to connect flights within the German airport and the security delays that probably would have made us lose our flight if it wasn't delayed. There needs to be a better system if you are not staying in Germany but just connecting flights from the same airline!"
Pros: "Friendly crew. Sufficient beverage and food service."
Cons: "For an international flight on Lufthansa, the 747-8 seats pale in comparison to the A380 seats. Thinner and less comfortable. Seats and armrests were dirty, did not look like they had been cleaned in a very long time."
Pros: "Comfortable seats, good legroom."
Cons: "Slight delay."
Pros: "No problems and great food service"
Pros: "short time befor flights"
Pros: "Well in time"
Cons: "We were not offered veg and non veg options. We were only offered a vegetarian meal. A minute later, the gentleman behind us was presented the two options. We disregarded this on the first flight, but when it happened on the next flight similarly, we asked if we could get our children the chicken meal. The air hostess explained they had no more. But she presented the two options to the fellow passenger behind us. We were extremely offended by the way we were treated. The airlines offers no entertainment for children as do other airlines. In fact, one air hostess went so far as to ask me to tell my Lil one to MUTE the volume of his ipad."
Pros: "Could not get skybridge to operate so that we could disembark. United airlines."
Pros: "On my way to meet my granddaughter & took Lufthansa flight! Very satisfied with the overall. Crew very friendly, helpful & knowledgeable. Smooth flight & super landing in Munich!!!"
Pros: "Comfortable seats; food was adequate"
Cons: "Seats seem a bit close to one another, with little knee room"
Cons: "Everything was great except the seat is about an inch too close"
Pros: "High quality service, attentive flight attendances, as always on Lufthansa."
Cons: "Wheelchair assistance did not arrive at gate."
Cons: "Horrible experience. Stranded for 3 hours inside stationary flight, 4 hours in a long queue. Very very poorly managed. I slept on a chair in the cold weather. Atleast make arrangements for bad situations, apparently I was booked on another flight but they made me stand in a 4 hour long queue to find that out. Kiosk outside showed I was put in no flight. One of my worst experiences and rest assured if I’m given a chance I will never choose Lufthansa again."
Pros: "The movie selection"
Cons: "They ran out of food- I didn’t have dinner on that flight. We were almost 2 hours late to Dubai. I was irritated to say the least."
Cons: "too crowded seats close and floors and bathrooms not clean"
Pros: "Nice airplane, good crew, nice bite to eat."
Pros: "Nice service, nice staff"
Cons: "The food becoming worse and worse each time.. I think it is better to Lufthansa to reduce price of the ticket and do not serve such kind of burgers.. Or improve the quality of food if they still positioning as the one of the best airlines."
Cons: "The food was pretty dull."
Pros: "The crew"
Cons: "No escalators when we arrived in Frankfurt and the bus ride before getting on planetoAthens was not good"
Pros: "Great flying on an A380"
Cons: "Boarding was a bit disorganized."
Pros: "Was no flight"
Pros: "Excellent service. Everybody from the crew up had smile. Very good atmosphere. I would definitely fly with up guts again"
Cons: "I'm 6'2 230 seat was tight for me but that is it"
Pros: "Our stewardess from Toronto to Germany was the best that I have ever had."
Cons: "Great trip."
Pros: "I am 6'1 so I wish could have afforded 1st class, but I am grateful to the desk staff who made sure I was as comfortable as possible. Great movies. Good food."
Cons: "The tightness of the seats!"
Pros: "Good quality: crew, equipment, customer service"
Cons: "Frankfurt airport: Had to walk for an hour to get from gate to gate. I was getting off an international flight and onto another international flight. International gates are usually closer than that. On the flight: 1. The armrests pull up, which is great if you're traveling with family or a significant other. But, in my case, it was an overweight and obese lady, who didn't fit in her seat and just slipped into half of mine. I was stuck with half a seat with her arm bumping mine for a 12-hour flight. I landed with a bruised arm. It was a round trip flight. When I had submitted a complaint, Lufthansa refunded me a 100$, which is nice of them, but I think they should have upgraded me for my return flight instead to make up for the first flight being uncomfortable. 2. I paid for the internet service and was charged double for it. Again, had to submit a complaint and was refunded the money. Check-in: The online system wouldn't allow me to check in online because my passport wasn't biometric."
Pros: "Always awesome"
Pros: "Apart from the turbulence everything was perfect. Flight attendants were very hospitable. Love the aircraft design. Great movie choices for the kids. In addition to that we all reach our destination safely. That's all that matters."
Cons: "Most cramped seat I've ever sat in. Couldn't even sit because my knees hit the seat in front, before my but was in the chair."
Pros: "Everything was wonderful. I'll definitely choose Lufthansa again!"
Cons: "food, entertainment"
Cons: "Very uncomfortable and narrow seats. Pathetically sized leg rooms. ...And I am not a big person. Lufthansa has been my favorite airline for years but I am sad to see that with every new plane they get, the seats and leg rooms get smaller and smaller, ignoring the fact that 4 people have to sit there for 8 hours, elbows and legs touching with no wiggle room. Will not take Boeing 747-400 again."
Pros: "Great plane Great food Great movies"
Pros: "On time."
Cons: "changing seat assignment"
Pros: "I used to fly lufthansa for my europe travel for work about 15 years ago a lot and thought in recent years it may not have been as good but these flights made me appreciate Lufthansa anew. Crew extremely helpful and polite, always followed up to any requests. Instead of barking at us like United or American crew, they went out of their way to help my daughter get a makeshift icepack for some very painful bumps she got during our vacation. Crew also kept the bathrooms clean from time to time, which was a welcome relief for such a long flight. Desk staff/service desk also was helpful in directing us during the 5 hr layover to things at the airport itself that we could do. They also helped reprint the boarding pass and write down the baggage tags when security made me lose those by separating my wallet and boarding passes into mutliple bins."
Cons: "Phone service. When I tried to book my seats and meals, the lady kept getting things wrong, and ended up not getting me the seats I had specifically ended up asking for. So, when I arrived at the airport and printed my boarding cards, those were seats I did NOT want and all the service desks insisted that's what I asked for. No low carb meal option was surprising. Meal service sometimes felt like too close to each other else too far apart from snacks - didn't feel like we had enough time to digest and get some sleep, while at other times we were seeking out snacks.Overall good quality of food however."
Pros: "The flight was delayed two hours. I flew them 10 years ago and thought their seervice rivaled the Asian airlines. Now their service and seat comfort is near the cellar dwellars. The premium coach seat I paid extra for was the narrowest coach seat I have ever had the misfortune to sit in. I am a small man. 5'*8" 165lbs. The normal sized man next to me and I had to sit with our elbows pinned to our ribs. Eight hours of hell. I also had a totally irritating woman from syria behind me. She pushed and banged on my seat back the entire 8 hours. She had to have her loud mouth yapping most of the flight. That was the worse experience I have had flying. Also the attendents didnt care about me. I had to ask for tea. Had to ask three times as they were waalking off"
Cons: "The flight was delayed 2 hours. The seat was tiny , cramped and uncomfortable. I travel a lot. This is the first negative review I have written in 55 years of flying."
Pros: "Everything was ok"
Cons: "Food was very bad"
Pros: "The check in and the crew"
Cons: "Being in schedule"
Pros: "Crew was great. Seat was comfortable."
Cons: "Drinks and food"
Pros: "Not much really"
Cons: "Delayed departure; departure fate kept changing; long time waiting on the bus"
Cons: "Boarding should be better."
Pros: "Crew attentive, flight left and arrived on time"
Cons: "More movie and TV show options. Also foot rest would have been nice."
Pros: "The boarding process was smooth and we were updated accordingly."
Cons: "Nothing that I can think of."
Pros: "Great crew, very comfortable plane. Everything was on time."
Cons: "The vegetarian option was not vegetarian as it contained fish. O'Hare was under construction and signage from the domestic terminal to international terminal was poor."
Pros: "Only direct flight available to amman"
Cons: "Cleaning it stinks bad"
Cons: "Didn't think of something because the flight was awesome."
Cons: "Very well"
Pros: "Crew was super friendly and seat was comfortabke"
Cons: "Seats Crew"
Pros: "Clean plane"
Cons: "Movie choices and breakfast (only carbs is a tough way to start a trip when traveling internationally)"
Pros: "Service and food"
Cons: "Old plane"
Cons: "Really poor food, service was dull af best and plane is quite antiquated. They need to overhaul and modernize every aspect of their operation to properly represent Jordanian hospitality and Middle East standards for aviation."
Cons: "Same as above"
Pros: "nothing. there is no responsibility from voyama towards clients services"
Cons: "every thing"
Cons: "Full of religus people oriblle babis craying"
Cons: "crew was RUDE!!"
Pros: "Comfortable airplane , good food, nice staff"
Cons: "On counter, some workers were not nice"
Pros: "The movie selection was good."
Cons: "They offered drinks/water ONCE in the entire 13 hour trip. I was desperate for water about 6 hours in. I did purchase a bottle of water after I was through security at the Amman airport, but when I went to my gate, I couldnt take the water to the actual waiting area!"
Cons: "As I boarded the aircraft I snapped a photo of my seat. I was yelled at by the manager in front of at least 30 passengers, that it is not allowed to snap any photos on board. Clearly this is a made up rule as all social media accounts are blasted with peoples photos. As well- I work in aviation over 8 years and have never heard about this rule. The fact that he choice to stand on the other side of the aircraft and yell at me, instead of walking up to me and explain nicely was not acceptable. Later I’m the flight, I suggested to him that proper procedure is walking up to the person instead of yelling across, my just that he didn’t apologize, he even replied with a very nasty comment. And this was the flight manager. What I can say for sure, is: NEVER AGAIN FLYING ROYAL JORDANIAN!!!!"
Pros: "New state of the art Dream line plane very comfortable and easy to sleep even in economy section"
Cons: "Food could be better"
Pros: "All new"
Pros: "not a single thing"
Cons: "flight attendants specially sara super rude, bully, obnoxious no entertainment system, was on but no programs were available, this is not a cheap flight, as a matter of fact the most expensive for that schedule and rout food was horrible plane was packed and no leg room will never fly RJ ever again"
Pros: "Food and crew were great."
Cons: "Security was slow and repetitive. Additional screenings at multiple extra places. One guy checking ID for long lines. Seats were not as comfortable as some. People were rude on ground side. Not helpful. Entertainment was limited but ok. Ext"
Cons: "Flight very late 4h it's to much"
Pros: "The juice box they gave us before take off"
Cons: "Nothing really"
Pros: "Great customer service."
Cons: "More coffee"
Cons: "They lost my bag. Apparently it was never loaded on the plane in New York."
Pros: "The service was good and the seats were a good size for economy. Good selection of in flight movies as well."
Pros: "The meals came at good times."
Cons: "The seats became uncomfortable after some hours, had to sit on my pillow."
Cons: "Flight delayed"
Pros: "The flight attendants were very helpful and professional. They assisted with boarding, serving meals and drinks in an efficient and courteous manner. Also, the entertainment system was excellent! New academy award winning movies and a great assortment of other movies available."
Pros: "Everything was ok, just I dont see my miles in my account and just of that I chose to fly with this airline."
Pros: "Very pleasant crew. Nice to have a meal on a short flight."
Pros: "Crew cabin warmly welcome us. Very polite."
Pros: "I like the selection of movies and the timing of the meals and snacks. A great crew did a nice job bringing around water, etc. They picked out a real nice seat for me on the way back home. Middle aisle and no one else in the row so I could move to the middle when the lady behind me kept on kicking the back of my seat. (-: Compared to other flights the RT price was reasonable and I could go direct from NYC into Amman."
Cons: "Speaking English only made it hard at boarding to know what was going on but when I went up, I still didn't know if it was my turn or not, the smiled and waved me on."
Pros: "Space , Crew , Comfort and overall performance is at expected levels and sometimes more"
Cons: "Entertainment isnt updated enough , screens arent really up to date and not with clear pictures , system need to be replaced as it is so old and keeps hanging , and food isnt really good"
Pros: "On time schedule."
Pros: "good service with a friendly crew. clean and comfortable."
Cons: "the food is not good at all (i had the vegetarian meal). the bread roll had mold on it. I would suggest boarding according to seats. when boarding all together you get stuck in line before and inside the plane itself."
Pros: "I just love this airline nothing much else to say"
Cons: "they could let frequent flyers use mileage points to use the lounge even if they're not "silver". "blue" card has to pay."
Pros: "If you do have other alternatives its highly recommended that you do avoid flying on this airlines"
Cons: "Food is the worst thing you can ever imagine putting in your mouth. The seats are very bad，the space between rows are very little. If you're over 5` 10”，then it will be like a nightmare sitting at this flight."
Pros: "My seat happened to be in the back, near the crew break room, they were so loud, chatting, laughing and being so obnoxious .. Our flight was at 0600 leaving Amman to Basra so you can imagine how sleepy most passengers were, myself and another passenger asked the crew to keep it down with no luck"
Cons: "The food is so bad, sandwiches look like it's been made a week old, no selection"
Cons: "We waited at amman airport for almost 6 hours (3hours delay) for 20 min. Fly No one from RJ came to talk to us, explain us whats going on, give give us water/ voucher for food. Very bad service"
Pros: "Boarding was easy and the flight was fast."
Cons: "They said boarding would start at 5:45 but didn't actually start until 6:10"
Pros: "Quick and easy boarding process, nice person at check-in counter"
Cons: "I used the restroom in the plane before takeoff and the it was absolutely filthy. It was clear it did not receive any attention between flights. I was sitting in the emergency exit row and, during takeoff, the plane made a horrible, howling/whining noise that I've never heard before. Everyone was looking around and fearful. I fly often and this was the kind of noise when you wonder "is this where it all ends?" Not sure if it was the engine just outside or the emergency exit not being fully sealed but it was the first time in a long time that I've been fearful on a plane."
Pros: "Purser from Tel Aviv to Jordan and Purser and cabin attendant Jordan to Dubai."
Cons: "Didn't get my suitcase on arrival in Tel Aviv . Got it after 31/2 days. Flight back movie system was frustrating , hard to get movie started . Looked without sound. On arrival Dubai business class bags should be off loaded first . Pity these things happened with my first flight with the airline."
Cons: "4 hs delay"
Pros: "The seat was awful. Narrow with little leg room , hard on the backside, minimal recline."
Cons: "See above"
Pros: "Smooth boarding/ de-planing ; everything was on time"
Cons: "Small aircraft"
Cons: "Flight left late from London."
Pros: "No the seat was not super comfortable. In fact it was not even comfortable."
Cons: "The seat size and comfort"
Cons: "Need some more and better inflight movies"
Cons: "Crews service"
Pros: "The crew, the seats, the food, the overall experiencience were amazing"
Cons: "Better headphones"
Pros: "On time arrival"
Cons: "In general I like the flight stability of 747s. However the seats were very cramped for such a long flight, and unlike more modern aircraft, the seats lean way back pinching the person behind. Entertainment system is rudimentary at best, with few choices and a minuscule screen (but I shouldn't complain, at least there was something to watch). Also, at Heathrow airport (nobody's favorite airport) we had to board buses to get to the airport and walk up stairs. Inefficient, and difficult for older passengers such as myself."
Cons: "The attendants were very young and not completely knowledgeable. The flight was efficient, but a cheapo airline experience."
Pros: "The staff was kind"
Cons: "Too many people"
Pros: "Wonderful crew and flight. A380 smooth and quiet"
Pros: "On time depature"
Cons: "Little amount of snacks available Small quantity of food for the meal"
Pros: "Crew was great. Accommodating and welcoming."
Cons: "Food quality could have been better. Snack was very poor before landing."
Pros: "It went well . No problems."
Cons: "Delayed my flight connection was missed and ba said they put me on another flight but they never did"
Pros: "personnel extremely courteous, helpful and looked like they enjoyed their vocstion."
Cons: "not being able to check bags thru entire trip from gerneva thru London to lax. had to travel thru customs etc to get backs and then travel to terminal 2 from terminal, awful experience. made connecting flight by 15 minutes."
Cons: "Ran out of food. Credit card machine didn't work,Crew can't take cash. Lots of shrugs and 'not our fault'. Better service from the low cost carriers. Expected better from ba."
Pros: "direct flight and flight times"
Cons: "old plane no option to reserve seats. ended up with 4 random middle seats in the plane"
Pros: "Shorter flight--OK"
Pros: "Especially the flight attendants took very good care of my infant. I'm very much impressed with their service."
Pros: "Crew and entertainment are excellent"
Cons: "Food is mediocre. Temperature on the flights to and from Tel Aviv is very cold (needed blanket and shawl both directions)."
Pros: "Comfort but only since I paid extra to upgrade to business class. World Traveler Plus is mediocre at best."
Cons: "Boarding process was chaotic."
Cons: "Seat cushions inadequate; back support insufficient. Food mediocre."
Pros: "On-time/early arrival, relatively communicative staff who also provided timely service. Bags delayed upon final destination."
Cons: "Seating became uncomfortable after so many hours. Boarding times long. Staff was at time over the top with their checks."
Pros: "Made the long flight feel short and very comfortable."
Cons: "It was fine, it’s just a flight."
Pros: "excellent, efficient, clean, professional"
Cons: "partnering with American Airlines is a crime and an offense."
Cons: "Thank you"
Pros: "The crew was wonderful"
Cons: "Since it was British Air, we would have had to pay $800 total to get seat assignments in advance. Because I refused to pay this exorbitant amount, my wife and I got whatever seats were leftover as assigned by BA's computer. As it was, there computer was all screwed up and we couldn't see our seat assignments or check in online and had to do that at the airport. Others reported getting tangled up with BA's computer system."
Cons: "At check in desk , i have been told that the ticket is suspended and cancelled !! I asked why ? She replied : contact british airways !! I was waiting more than 45 minutes standing looking for a solution before i miss the flight , until finally , i called the customer service( 25 minutes waiting) in LOndon , where they explained to the boarding desk that they should check the credit card to release the ticket !!!!"
Pros: "British Airways lounges at Newark and London were good places to relax and have decent food and drinks selections."
Cons: "British Airways in-air entertainment and food options in aconomy leave much to be desired."
Pros: "The food was good and the flight attendants were attentive, especially considering the number of passengers. Overall, British Airways does a much better job than most American airlines."
Cons: "As with most airlines, the seats were cramped, especially when the person in front of me reclined their seat."
Pros: "Flight had a good landing."
Cons: "Last seat on the right side and it would not recline. I was ready to sleep on the flight but without even the slightest bit of recline in the seat it was not going to happen. No food No entertainment No comfort No sleep"
Pros: "Both of my flights had no person in the middle seat, so I was able to spread out more in the space which made it much easier to get some sleep, especially on my red eye flight!"
Cons: "No complaints; great service! I'd definitely fly British airways again."
Cons: "Massively cramped seating. BA needs to work out if it is the national carrier or a budget airline. The seat back of the passenger in front, when reclined, basically trapped me in my seat and made the entertainment screen very hard to see.The crew were efficient but quite rude to the passenger next to me when she hesitated over a meal choice. I will go quite a long way out of my way to avoid traveling on BA in the future, based on this experience."
Pros: "The lounge services and staff at the airport."
Cons: "seats and surfaces not so clean in club world."
Pros: "the friendliness of the crew"
Cons: "Old airplane, on one chair the seatbelt didn't work, on the next chair it didn't have the cushion."
Cons: "Interior of aircraft was terrible. Seat back pouches and headrests torn. In need of a serious upgrade."
Pros: "I was exhausted and so was my flight buddy. The staff was helpful and quietc and got us on board and to our destination without us having to think which was great."
Pros: "The pilot communjcated very well and was able to keep passengers calm during the heavy turbulence."
Cons: "I was only allowed ONE free bag for an international flight??? Totally unheard of. This was my first time flying BA and it will certainly be my last. For a 12hr flight, we were only fed ONCE! And only had very old movies to watch"
Cons: "We reserved for passenger in Business class From Dubai to London to Dubai . But From London to Dubai BA offered passenger Economy class the passenger reserved business class but they put him in Economy and the reason they said the flight is over booked. The passenger has heart problem and knee problem we reserved for him in business class to assure he will get the maximum care but in despite of his health conditions and in despite that he reserved in business class they put him in economy class"
Pros: "The flight crew was very courteous and helpful, and made the entire experience very pleasant."
Cons: "The boarding process was a bit confusing. We were that the gate closed at a certain time, but there was no information when you were waiting at the gate at that time. Once boarding started, it was confusing as to which line you should wait it."
Cons: "Taking out the middle seat in economy by sticking a tray in it and calling it business class is BS. Who does BA think they are kidding? cr*p class with cr*p service is what it is."
Cons: "The whole trip."
Pros: "Crew was okay. Boarding was okay."
Cons: "Food was not great. Snack was a candy bar? No other options in back of the plane. Entertainment cut out and the system was difficult to operate and movie variety was not wonderful."
Pros: "On time and nice."
Cons: "I had to stay overnight because the flight came in late."
Airlines flying from Little Rock to Middle East have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Little Rock to Middle East
Masks required on board, masks provided on flights from Little Rock to Middle East
Social distancing seating
Middle seats unavailable to book on flights from Little Rock to Middle East
Testing for antibodies, testing for symptoms for flights from Little Rock to Middle East
Waiving of change fees. Search flexible flights from Little Rock to Middle East