Find cheap flights from Lyon to Casablanca

Bonjour, J'ai été très très fortement déçue et en colère par mon dernier vol avec Transavia. Voici ce qui s'est passé : J'avais acheté un billet avec 50 kg en soute (dont uniquement 36kg utilisés). Au moment du dépôt des valises en soute, l'hôtesse m'a demandé si je voulais également mettre mon bagage cabine en soute. J'ai dit que je préfère le garder avec moi. Arrivée à la porte d'embarquement, un responsable vérifie les dimensions du bagage cabine des passagers. Un tiers était non conforme à la réglementation (dimensions non conformes), dont moi. J'avais déjà voyagé plusieurs fois avec transavia sans jamais avoir de problème avec cette même valise en cabine, mais c'est la première fois que je suis confrontée à ce problème. La conséquence est de payer 60 €. Le nombre de passagers non conformes étant trop grand et les réclamations devant grandissantes, le responsable a détourné sciemment l'attention pour que des disaines de personnes traversent, pour n'en garder que 4-5, qui n'auront pas trop de voix et sont obligés de payer. Je ne remets pas en cause la réglementation. Mes reproches sont les suivants : 1- Pourquoi au moment de mettre le bagage en soute l'hôtesse n'a t-elle pas prévenu sur ce sujet ? Il aurait suffit d'une seule phrase. Tout ceci pour nous laisser arriver jusqu'à l'embarquement avec l'expérience que les bagages sont en général non conformes car vos dimensions sont ridiculement plus petites que la norme internationale, et nous mettre sous pression avant la fin de l'embarquement sans pouvoir parler à un responsable et n'avoir plus le choix que de payer. 2- l'attitude du responsable et sa methode corrompue de faire taire les réclamations en permettant à certains de passer 3- le fait que j'avais encore droit à 14kg en plus des 10kg de la valise cabine et j'ai du payer 60€ pour que finalement ma valise aille en soute. Tout ceci est une manière de soutirer de l'argement indignement, sous forme de réglementation. Je vous conseille d'assumer d'augmenter vos prix au lieu de les répercuter par des escroqueries pareils, au moins nous serions prévenus. Ceci est une honte et vous semblez en être fiers. Merci et bravo.

Les espacement entre les sièges sont moins confortables pour les personnes de grande taille

Being on time rather than almost 3 hours late would be a start, and also, since it was known from a long time ago that the flight would be late, letting us know ahead so we don’t stay in a small hall at the airport would have been nice

Transit through Cairo was abysmal and I will never repeat this journey !!!

Être avertie SMS/mail du retard/changements d'horaire avant les 5min du décollage initial..

There was a delay of more than an hour due to technical issues on a previous flight, can happen so I don't foult the airline for that. The crew was excellent and very friendly and boarding was pretty efficient. The seats were comfortable enough. However, if you are over 1,80m, don't expect any room for your legs, the room between the rows is extremely tight!

As there are a lot of persons for the boarding and as you open the two doors of the plane, could be ingenious to ask the persons who have the first numbers (for the seats) to enter via the front door and those you are more at the end of the plane to enter by the other door. This would avoid to have passengers who entes by the front door and have to go to the back with luggages. Crazy and waste of time.

There was delay of 2 hours and all related announcements at the gate were done in French. It is not acceptable on international flight! The sandwich that I paid €6 for, was dry, hard and impossible to eat it. This is really a shame for French airline serving such sandwich.

Cancelled while we were waiting at the airport and the flight ready for boarding because of only one Stewart missing! Unacceptable! We were proposed another flight: 5 days later! Unacceptable! We had to pay other tickets of course very expensive the same day!

Your nasty smart , The seat too tight You have to pay for everything 5h20 min Flight with no food no water nothing .I didnt take my Medicine Because I don't have no water The worst trip that I have in my life.1st time flying with Transavia its going to be the last time . I am so disappointed

At check-in we were informed that data related to the bags we purchased through Kayak website didn't "follow" and we were requested to pay again for bags we had already booked online. The staff was extremely unhelpful, pretending that they "do not know Kayak and do not work with them". In the end we had to pay 50 € for one carry-on bag, which was something totally unheard of to me. We complained to Air Arabia at the arrival in Casablanca but hey did not follow up in any way. I recommend paying more and flying Royal Air Maroc to Morocco, where such things never happen.

Pretty good flights! If they can let y u s know regarding delays by announcing it in the PA system it would be a good business practice!

3 hours late, came at my final destination without any of my luggage.

Delays with no communication. Broken business class seat and no one seems to care or help.

The head of the flight attendants was very rude and impolite and insisted to know my nationality on flight while I had my Can passeport! against all rules!

I spent 4 hours untill get my bags no food no entertainment on the flight

Adequate. Served our purpose of getting there safely. Nothing to rave about. Decent value for the amount paid

Old planes that are not being maintained with at least basic cleaning. Plane smells awful, bathrooms not cleaned either. Customer service probably one of the worst I have experienced.

I lost my connection flight from Casablanca to Marrakech because we arrived late to Casablanca. I had to rent a car to continue my trip . I need refunds

Nothing. Everything, the service the delayed plane and communications to passengers, the boarding, the food access before flight, no aircon on the plane until high altitudes and super long wait for baggage claim with no direction on tv signs.

I thought it was great because the seats were really comfortable for the long flight. The food was just ok, and could have been a bit better.