Find cheap flights from Maine to Frankfurt Airport
Good to know
|January||Best time to beat the crowds with an average 3% drop in price.|
|June||Most popular time to fly with an average 14% increase in price.|
Average price round-trip
|$768||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Top 4 airlines serving Maine to Frankfurt am Main
Scores according to KAYAK customer reviews
Pros: "Private cabins in business class"
Cons: "Better control over boarding process"
Pros: "The crew was very friendly."
Cons: "Seats can get better."
Pros: "All great experience!!!"
Pros: "Everything.. will do it again!"
Cons: "Everything was perfect"
Pros: "Breakfast was good; the first meal was average"
Pros: "All crews are helpful especially to parents traveling with young kid."
Cons: "More variety of food would be great"
Pros: "Very packed and no leg space"
Pros: "Everything! It just awesome"
Cons: "Nothing can be better, an awesome flight"
Cons: "Food and seat comfort could be better"
Pros: "Liked the smoothness on boarding and the organization. Keep it up!"
Cons: "Attitude of some of the flight attendants and more entertainment."
Pros: "Out flight was not crowded so after take off we could take up all three seats. That was cool for a little nap. Crew was good. Everything was good."
Cons: "Everything was good."
Pros: "Service was great for such a long flight. It would be good to have like a snack bar for people to purchase snacks."
Cons: "The wedsite for Qatar could use some work."
Pros: "The crew was friendly"
Cons: "Horrible flight experience and old planes without USB plug inn and no seat entertainment"
Pros: "The ease of connection from New York to Nagpur. It was a breeze."
Cons: "My personal headphones (Beats) couldn’t be used in the headphone socket which was a bummer. Also, the only male guy in the crew was trying to solve some meal issues and was trying to tell the hostess how not to tell the passenger!! All of it could be easily conveyed discreetly but he seemed to be least bothered!"
Pros: "The 17hr flight went relatively quickly. Much faster than expected."
Cons: "The long wait between flights and finding a scheduled flight before mine that I could have taken."
Pros: "This flight failed its purpose of getting me there on time. The delay was not due to inclement weather. Paid more than other airlines charged to get a quick flight but ended taking longer than other flights."
Cons: "The flight left JFK almost an hour late so I missed my connecting flight to Kolkata. Was supposed to arrive Saturday morning for my Father’s funeral but would not make it on time now. A wasted and very disappointing trip! I bought a ticket which would get me there quickest but instead had an extra 8 or 9 hours with an extra stop in Mumbai and layover of 5hrs!"
Pros: "B777 Dreamliner is dreamy. Lots of overhead luggage space. Decent leg room (could always be more). Great individual entertainment screen for long transcontinental flights. Flight staff was a mixed international crew, very friendly, unpretentious, polite and just nice compared to other airlines. The planes they use seem very new. Would definitely recommend Qatar Air over Aeroflot any day."
Cons: "Food was decent for airline food but nothing to rave about and as with most airlines uses too much plastic packaging. Although I was pleased that some of the flights used metal flatware, but still too much waste in the industry in my opinion. Also, the headphone jack was not compatible with my headphones. The type used on the 777 is the dual pronged one. I did not have an adapter so had to use the crappy headphones that are provided."
Pros: "Would be very happy to fly again on qatar if options for Indian food menu is increased"
Pros: "everything went smoothly, no delays, boarding was easy and quick"
Pros: "The flight attendants are always friendly and helpful"
Pros: "La mejor atención, buena comida, comodidad, confiabilidad, pilotaje, tranquilidad"
Cons: "Podrían tener más películas con subtítulos en español, jugos mas conocidos y la música mejor organizada para búsqueda"
Cons: "Seats on this flight are awful, wonder why they have these seats for long haul flights, not yet all comfortable to sleep on these , I got back pain by the time I got out of the plane."
Pros: "It was comfortable flight with a friendly crew."
Pros: "Great service, on-time flights, very comfortable planes in excellent condition. Great value for flight cost, BOS-KTM, through DOH. I would fly again with them."
Cons: "Lots of mediocre movies to select from. Very slow deboarding in Doha onto buses."
Pros: "Food OK"
Cons: "Massive delay over 15 hours! I was shocked. Once arrived, also luggage was delayed ADDITIONAL 7 hours"
Pros: "The older style seats are actually more comfortable for taller and larger people."
Cons: "The previous Qatar flight took 1.5 hours longer than originally stated and we had to rush to the connection without visiting the lounge. We missed out on the lounge on the flight down as well due to timing."
Pros: "Let's just say there was nothing I didn't like"
Cons: "I have no comment"
Pros: "Much better than the flight from Mumbai to Doha. The crew was attentive."
Cons: "Meals could have been better. The good didn't compare to business class on other airlines."
Cons: "I was charged a insanly high fee for my luggage that was almost twice the price of my original flight ticket purchase. the agent offered no resolution for the confusion in their web descriptions for baggage allowance. This must happen to customers frequently because the wording is not clear. i was very upset and due to this i will NOT fly this airline again. i was charged the price of a first call flight in total for economy service. NOT GOOD"
Cons: "No entertainment"
Pros: "Leg room in economy"
Cons: "4am in the morning. I wish it was around 12 or 1am or 7am in the morning."
Pros: "Service was very good"
Pros: "It was my first time traveling on business class and I had an amazing experience, friendly and helpful crew, they always made sure that I was doing fine and if I needed anything or any help. Healthy options on they food menu and delicious food and beverages. I am looking forward to traveling with Qatar airways again in the future."
Cons: "Would prefer more options on they entertainment menu."
Cons: "Because of poor connection, arrived for flight 15 min. before departure. Gate agent wouldn't allow us to board and wouldn't help us rebook. Offered no help."
Pros: "Food was good"
Cons: "The crew did not respond to call lights. No Wi-Fi on such a long flight."
Cons: "The crew has no control over passengers. Specifically, it is the cabin supervisors responsibility to maintain order on the flight. Everyone before boarding, during boarding and during the flight kept sitting in incorrect seats, no boarding passes checked. Felt like a zoo on the airline. Very disappointed."
Cons: "I have booked the flight for my mom and I requested a wheel chair her, she Has a broken arm . And I booked the flight with this company cos I thought they have a great service, but not what I expected, they didn't provide a wheel chair and she has to drag all the bag with one working arm , so I m not pretty satisfied with the trip at all and I won't fly with th company any more"
Pros: "Alinda, the stewardess."
Cons: "Too long journey."
Pros: "I like Qatar service very much and that is why I fly with them most of the time."
Cons: "No internet"
Pros: "Good service and flight."
Cons: "Movies are the same since last six months. Business class place to keep the feet is too narrow when its flat bed. No space."
Cons: "The staff was very supportive"
Pros: "Great flights. lots of room in economy."
Pros: "Good boarding. Nice flight attendants."
Cons: "Economy seats were too close to others. Entertainment displays on 777 planes didn't react well to touch. Too many large roller bags allowed on plane. Arm rests on A330 and 777 wouldn't go all the way up."
Cons: "I had to have the same food in both flights"
Pros: "Landing was smooth"
Pros: "When I reserved that ticked , they told me that I have hotel and food facilities because it was19 hours connection period but when went to doha they told me that it was a promotonal ticked . they didn't provide me anything . I had to pay hotel fee and food too . That's my issue because they had to inform me . Right ?"
Pros: "Very uncomfortable seats and careless crew"
Cons: "The worst food and service ever. Very disappointed"
Cons: "Middle seat. Big guys dont fit well there"
Pros: "Crew was great!!"
Cons: "Boarding of plane. Should be from Back to front."
Cons: "DTW to FLL, plane was delayed coming from BOS to DTW 5 hours for BOS weather. The plane arrived & they announced they would turn it around ASAP. They started the boarding process & then stopped it stating that a crew member had timed out. Delayed hour to FIND one. Shortly after delayed overnight."
Pros: "New plane with good features. I was very comfortable."
Pros: "The ability to charge my cell phone via USB ports. Also the movies on long flights is really nice"
Cons: "Quicker way to get off plane"
Cons: "Notes were in the computer that our flight was delayed in someone at Delta told us we had to re book because we were not 2 hours prior to our flight after arriving in a cab. Delta error. Other lady told us to run to a security and get to the gate which we did and there were notes in the system and t"
Pros: "Smooth ride"
Cons: "It made no sense to board an hour and a half before takeoff."
Pros: "Everything except landing at the same time my next flight was boarding. I had to sprint and was greeted my the meanest delta agent I have ever known. I didn’t know you could be that snotty. She would not Listen to me or help me get the correct seat o had signes up for"
Cons: "Attends on flight said to go ask gate crew to help me and I rushed out to be greeted again by the bus mean crude snotty agent. She told me to get my rear on the plane The attendants didn’t have a clue that she had others to board ( they all got upgrades) and I better move my rear. I was shocked."
Pros: "Friendly crew."
Cons: "Tight plane and late!"
Pros: "Flight attendants were very friendly."
Pros: "Dinner was good, entertainment also"
Cons: "Thought thecComfort Plus seats were not as good as Air Canada. Air Canada also serves Premium Economy the same good and drinks etc as Business Class. Did not feel special in Comfort Plus. Sorry just my comparison and opinion"
Pros: "I really liked it all."
Pros: "Friendly staff. Very comfortable seats"
Cons: "Nice pillows, eye covers"
Pros: "With all the competition among airlines and the cutbacks we suffer as customers Delta manages to make you feel like you matter still. Timely boarding, actual help with finding seats making boarding efficient (not just hurrying you along), updates from the cockpit that you could hear and understand, multiple choices in snacks-one even a healthy option, staff that was friendly and interested in making it a good experience not one that seemed bothered they had to work."
Pros: "The inflight entertainment options were nice, I enjoyed the flight status option, and the USB port was very helpful."
Cons: "Three hour delay due to wiring issues, cramped seating that made it impossible to get even the most basic of maps, and our flight attendant was upset that we didn't notify them that we were vegans in advance. We didn't know that they had vegan options, and weren't upset about not eating the in-flight meals. She was much more upset about it than we were and it made me uncomfortable refusing the food that I knew I couldn't eat. Other passengers even asked us if we had eaten anything. It was almost embarrassing."
Cons: "Paid extra for a seat that didn't have any extra leg room. The entertainment system was broken for the whole plane during the first 2 hours."
Cons: "I am very short (5’0”) but there just isnt enough room i cant imagine what a big person feels on a 9 hour overseas flight."
Cons: "My flight was delayed, which would have caused me to miss my connecting flight. The customer service person was not at all helpful, and told me there were no other flights available on any airline until the next day. However, I was able to go online and book another flight immediately...which means that she was either being disingenuous or actively undermining efforts to get me home in a timely fashion. Very disappointing and as a SkyMiles member would have thought there would be some level of common courtesy dealing with a non-weather related delay that drastically impacted my travel plans."
Pros: "On time. Clean."
Cons: "But cold but crew did find a blanket."
Pros: "The entire flight staff (even at the gate before boarding) was very friendly and accommodating..it was refreshing!"
Cons: "Flight was moved up from 830am departure to 6am departure with very little notice, and my layover was reduced from almost 2hrs to 30 minutes. Then, my bag was lost. Terrible."
Cons: "Bought a brand new suitcase and Delta staff broke one of the wheels!"
Pros: "Good customer service"
Pros: "Delta is great"
Pros: "Friendly, helpful, kind, confident and easy going flight attendants really made this flight stand out. The seats in economy were comfy and new; the touch screen Tvs were updated and functioned properly. The snacks were healthier. Way to go, Delta! Keep it up!"
Cons: "flight ticket very expensive."
Cons: "Every flight was 100% full. Inadequate overhead space. I felt I was being herded like cattle. It is NOT a pleasurable experience flying with Delta."
Pros: "Crew and being able to watch movies."
Cons: "Cost of flight"
Cons: "I liked it all"
Pros: "The boarding agents were especially helpful and friendly to my disabled wife, travelling in a wheelchair."
Pros: "Boarding was very organized and quick. Slight delay taking off but not bad for JFK. Lovely crew. Bumpy flight but the captain kept us informed. Food better than expected. Flight arrived early but no gate so we had to wait."
Cons: "OMG! The seats are obnoxiously close together. I could only sit perfectly upright and even then my knees were pressed tightly against the seat in front of me. I am only 5'7". Impossible to rest due to lack of space. I tried to put my head down on my tray table but couldn't since it hit the seat in front of me. Mid flight my 13 year old daughter got back spasms. Upon arrival we could barely walk and looked like two old women limping down the jetway. No idea how a tall or larger person could have even sat down."
Pros: "Avg flight"
Cons: "They changed my seat to a worse one without any explanation. I picked my seats on line for a reason and dont like them changed. Older MD series plane from AUS to ATL."
Pros: "That I made it to Dublin"
Cons: "The flight was delayed due to aircraft issues making us 2 hours late for vacation. THIS IS MY HARD EARNED MONEY! I literally put blood, sweat and many many tears into this trip. The flight attendant was so rude on this trip. It was like she was absolutely offended by my presence. I barely even spoke to her except to make sure of my vegetarian tray to which I got the nasty reply "You'll have to wait because I don't have it with me now". If I wasn't so focused on sleeping as much as I could I would have written her name down. No complimentary cocktails for Preferred Seating? Seriously? What did I upgrade for exactly? Literally four inches of space? Late, rude, money sucking industry who holds no accountability for wrong doings. Don't get into the Health Industry.. you'll kill people with this flippant attitude. Bleh.. I doubt I'll fly with Delta again. The thought of having to do so turns my stomach."
Pros: "Hey, they let us off the plane."
Cons: "The plane had just come in & problem was detected. Does it really take an hour to get the log book recorded?"
Cons: "Never announced we were over 10Kfeet and could turn on electronic equipment, attendant seemed cross when her question "pretzels or coockie?" was answered "yes.""
Pros: "When I finally got on a flight (see what I didn't like), the crew was very helpful and the flight was comfortable."
Cons: "When I checked in online, I received boarding passes for the first two legs of the trip, but was told to see a gate agent in Amsterdam for the boarding pass for that flight. It turns out that there was a problem, attributed by one of the KLM staff that I talked with to "a communication problem between Delta and KLM." As a result, I was finally given a stand-by boarding pass. Since the flight was full, I was denied boarding. After hours of trying to figure this out, the KLM staff put me on a flight for the next day and organized a stay at an airport hotel. The KLM staff were very nice, but it seemed to take a very long time to figure this out. They also failed to note that the denial of boarding in the records, which caused a problem in my return flight. The upshot: I missed a follow-on flight to Budapest and had to pay a huge rebooking fee for that missed flight. I also missed a day of my vacation."
Cons: "Luggage went elsewhere"
Cons: "Waited on tarmac at Laguardia more than 45 minutes after landing for gate to open up."
Pros: "Everything was smooth from start to finish, and the flight landed 10 min. early! Can't ask for more!"
Pros: "The crew were friendly and efficient. The seats were narrow, but as to be expected. Meals were fine. Will fly Delta again and again."
Cons: "Flight Minneapolis to Detroit was delayed which caused us to miss our original flight and go out a day later."
Cons: "Ended up stuck at Laguardia for 9 hours, tried to get onto earlier flight and wasn't able to because as I arrived as the jet bridge door was closing. The delta crew was pleasant, but I sat at the terminal watching to see how quickly that plane would back out to depart.... it sat there for another 45 mins, while I sat there wishing I was on it. My later/original flight ended up being delayed multiple times (not due to weather) and given no explanation for why."
Pros: "This was a 767 and we flew first class, so we had the more private, reclining seats with the advanced electrical and USB outlets. The flight attendants were excellent and I had a special meal request, which they confirmed and served me well."
Cons: "Nothing. the flight was great!"
Cons: "Plane was dirty when boarding and older than usual with a broken intercom speaker above us - squawking volume that rang every time the captain or seatbelt light came on. Staff were loud throughout this evening flight where everyone tried to get some shut eye. NOT kid friendly. overhead bins didn't fit the standard carry on correctly requiring everyone to place them sideways with wasted space and therefore not enough luggage room for everyone, crowding an already fully booked flight. A few more reasons why we'll never fly delta again"
Pros: "Seamless uneventful flight."
Pros: "Gate crew did a good job, passed out snacks and drinks with delay"
Cons: "Lot's of upset people worrying about connections"
Pros: "Delta's free in-flight wi-fi for entertainment (movies, tv, music) on your own device is a big plus. Not so easy to find (there's sparse information in their magazine or seat-back brochure), but once you find it there's a wealth of options."
Cons: "Better spacing. Don't tell me the last two rows are blocked off for safety that's bs, they were blocked off so the flight attendants could have a row to themselves."
Pros: "I paid $118 for an extra legroom seat (D26) which then turned into a pass through for passengers to cut across to the other side to use the lavatory. This happened throughout the flight, hence took away the comfort I paid for and needed on this long flight."
Cons: "The food. I mean who makes this stuff?"
Cons: "Fog in Philly. AA should have diverted our plane to a bigger airport where AA could have serviced us (eg. Washington DC). Instead AA diverted us to Salibury/Ocean City!! We missed our connections."
Pros: "The crew was great"
Cons: "The chairs are hard and no lumbar support"
Pros: "Seat was o.k. Loved that captain made periodic announcements, esp to point out Niagara Falls ."
Cons: "It was a very good flight. I had a tired back.... suspect it's because I'm short, (5 ft tall) seats are somewhat uncomfortable."
Pros: "The AA staff was incredibly nice to us. The facilities our check in at DCA that got us on faster and the staff at CLT very nicely got us on to an earlier flight. They were awesome!"
Cons: "The entertainment options are great but the interface is annoying and difficult to use. -connecting to the WiFi was wonky -working between the apps and browser page was annoying -rewind/fast forward controls overly sensitive"
Cons: "It is what it is, doesn’t have to be better"
Pros: "On time and quick boarding process"
Cons: "The attendants at the gates could have been more pleasant"
Cons: "Cabin crew was good not great - expected more in flagship"
Pros: "Crew was kind and attentive"
Cons: "Flight delayed 3 hours and sat on tarmac in nyc for 45 minutes"
Pros: "It s american!"
Pros: "Seat was not comfortable"
Cons: "Need more room"
Pros: "On time, super help , confortable"
Cons: "Disgusting Food. Extremely uncomfortable seats: unable to recline far enough, my knees on back of seat in front of me, unable to sleep at all the entire trip. This was American Airlines, not British Airways. Cheap headphones kept falling out of line in port. TERRIBLE FLIGHT, Never Again!"
Pros: "video choices"
Cons: "seat width leg space aisle are way too narrow"
Pros: "Had to take three flights to get from Maine to California. All were on time or ahead of schedule. Flight attendants did exceptional work on each flight."
Cons: "My left ear still won’t clear but other than that nothing."
Pros: "Crew was great!"
Cons: "Isles for walking are way too small! I mean you can’t walk normally. I am 5’11” 195 lbs. not big but I have to move sideways down the isle. This is a very dangerous situation in a emergency situation. Something needs to be done. The seat space between the seats is another story"
Pros: "Mostly really friendly crew members. Plane seemed new, first and business class looked lovely."
Cons: "Wihout question, the most uncomfortable seat ive ever been in. It was obviously a newer plane, long haul flight, and thw configuration maximized space for more passengers. Width of economy seat was tightest I've ever experienced, with the arms of the seats literally right at my legs, nearlt digging in. The leg room was very short with my knees nearly touching the back of the seat in front of me. When i put my tray down, it actually rested on my knees, and was not level because it pitched up due to longer legs (and I'm only 5'9). This was a long haul, 8 hour flight. I've never beeñ so uncomfortable on a flight in my life, and have never counted the minutes I could get out. Seemed obvuous that meal service had taken a hit when corporate looked for places to cut expenses, its one of the lower quality meals. If compared with an international carrier, the food was really sub par. Mostly really friendly crew members, unfortunately, one who really didnt seem to enjoy the job any longer."
Pros: "Attentive and caring flight crew. Speedy and efficient boarding."
Cons: "Food was not that great. Entertainment Monitor kept freezing which was a bit annoying."
Pros: "The flight was early to arrive. There was also a rather frightening bit of turbulence, and the pilot explained why it had occurred, which I found very reassuring."
Cons: "The food was definitely below average. It's virtually all carbohydrates.Other airlines provide you with a printed description of the menu options, so it's easier to make a choice. "Chicken or pasta" doesn't give the passengers any idea of what they are actually choosing. This time the chicken dish was served with pearl couscous, so it was basically pasta as well. The salad I was given was brown and wilted, and while the cabin attendants were kind enough to give me two salad that were in better shape (after meal service), I just think that quality control should have prevented a inedible salad from being served in the first place. I am also extremely opposed to American Airlines Transatlantic luggage fees. Since I was moving abroad rather than taking a short trip, I was not pleased about paying 100 USD for a second bag on top of an already expensive flight."
Pros: "Flight did not take place because of cancelled return flight. the whole itinerary was cancelled."
Cons: "because of cancelled flight I had to schedule a new itinerary directly through American Airlines. The cost increased from $947.50 to $1,873 plus airport parking for 17 days."
Pros: "Macy in the first class cabin was friendly, attentive and very efficient."
Pros: "Everything went as expected. Overall a smooth flight and friendly service."
Cons: "Well, it's never comfortable to try to sleep in economy class, right? But I knew that going in, and that's what I chose."
Pros: "Nice seats, good food, good service"
Pros: "On time"
Cons: "No food and no entertainment"
Pros: "Crew and other personnel"
Cons: "I was not able to select a seat 24 hours before flight"
Cons: "The set I paid for I didn't get that and service was not good at all"
Pros: "That it was over night"
Pros: "Everything was good"
Cons: "Food was not good at all."
Pros: "Fast service, wonderful crew"
Cons: "Our seats couldn't recline. It was such a long flight and sleep was difficult in a sitting position."
Cons: "Finding checked luggage at philadelphia airport. Inadequate signs and helpful people. It was very hard on my wife who is disabled to walk to the luggage carousel and we didnt see anyone who could help with disabilities."
Pros: "Boarded and took off on time; great crew"
Cons: "Waiting 30 minutes to get off the plane because they couldn't use the gate assigned to them."
Cons: "Very Bab flight never fly again with you"
Pros: "The flight was on time Crew was nice"
Cons: "No entertainment"
Pros: "Wide selection of movies and other entertainment."
Cons: "This was not food that was served in the Economy class. This was pure junk. I understand that airlines are saving on the service in Economy but a minimal quality should be maintained. I recommend to prepare some sandwich etc. and other snacks and to take it on the plane."
Pros: "I loved not having to change planes."
Cons: "It was VERY cold on the plane."
Cons: "Missed the flight due to accident on the road. AA was more than helpful in trying to reroute me BUT British Air did not want to cooperate so my trip is now cancelled. This is my 3rd dealings with British Air and they are THE WORST! I will never buy British Air tickets again. Being less than satisfied for the 3rd time is enough to lose my business forever."
Cons: "Horrible service and was never notified so I was not able to make either of these flights."
Pros: "Boarding was smooth"
Cons: "Plane is dated and a little crowded"
Cons: "Need a better chess program"
Cons: "Most disorganized boarding ever seen. cabin crew disengaged. food average."
Pros: "Food and crew were excellent. In flight entertainment vast."
Cons: "Seats were terribly uncomfortable. I was sandwiched between two men in an aisle seat of 4 and our arms were bumping into each other the whole time because the seats were smaller than the people. It was the most back and lower lumbar discomfort I've had."
Cons: "Crew were consistently overlooking us in the middle section."
Pros: "Ease of checking in by agent. Courteous and friendly staff. On time departure"
Pros: "The food and drinks were great. Flight left on time and arrived on time."
Cons: "This flight was actually on an American 777. One of the older models. For an almost 9+ hour flight, the in-seat entertainment systems need to be upgraded. The seats did not have USB charging capabilities, the selection of movies at the seat consisted of about 8 choices, and the screen size wasn't much larger than that of an iPhone 6 Plus. This was supposed to be a British Airlines flight, but it really was an American flight. I expected to be on a BA aircraft, which would have probably been upgraded."
Cons: "Never got to board that plane due to delay of my previous flight."
Cons: "This flight was operated by American, but sold by Iberia and ticketed by airfare.com. When I tried to reserve a special meal, each party (American, Iberia & airfare.com) said they could not do it, that the other party had to do it. So, in other words, no company took responsibility for my customer satisfaction. So I am ultimately blaming American Airlines accountable since they, not Iberia or airfare.com, contracted with the food service provider at the airport."
Cons: "The customer service from AA representitives in the airport was completely unnacceptable and the absolute worst service I have recieved in an airport to date! One incident during this trip was as follows: When arriving in Charlotte and running to catch my connecting flight, I arrived as the lady at the desk was closing the door, she looked at me and rolled her eyes. When I went up to the desk along with the other passengers arriving from the same flight as me the AA representative said "Hurry up , I want to go home!! At a point I'm just going to cut you off and that will be it!" She was of no help to me in anyway amd was forced tonstay the night in charlotte ; Normally this would not have been such a big deal, However I am on emergency leave from the Navy rushing home because I have a very serious family emergency, that representitive was very lucky I held my temper! From now on thanks to the poor unproffessional customer service I received I will no longer be flying American Airlines!"
Pros: "Gate was changed no one notified us and my family missedthe flight . one hou rextra wait. No apologies was extended."
Cons: "My luggage is missing. It would be better if it was not missing"
Pros: "Excellent crew excellent a young small brunette was not very friendly or accommodating. Otherwise the whole crew would have gotten 5 starts. Everything else was wonderful!"
Cons: "Get Russian language selection in entertainment"
Pros: "Food and entertainment"
Cons: "Flight was delayed due to weather"
Pros: "The crew were very welcoming and took care of passengers very well"
Cons: "Not sure as I really liked this flight leg"
Pros: "Wifi is expensive but at least it was available."
Cons: "Seats are uncomfortable."
Pros: "Overall I had a great flight."
Cons: "No complaints."
Cons: "Upon checking in a boarding time was given of 0530. A line formed to get in a row 1/2. I would think business class would have a separate boarding rather than line 1. Once in line there was over an hour delay in boarding with no I repeat no information coming from the boarding agents, people were not happy as I heard many complaints. I was lucky and got a electronic notification but no reason. What a way to start a vacation!"
Pros: "The crew...they were extra nice...keep it up !"
Cons: "I was booked to fly on a lufthansa...but ended up flying United. Paid $ 288 and upgraded to Economy Plus...I thing it was not worth the money. Next time I will travel First Class or Business, either on Delta or Lufthansa"
Pros: "The flight attendants, service and comfort were very good."
Cons: "Because of plane maintenance the flight was 4 hours late. I stood in line for two hours to get my flight changed since I missed my connection in Frankfort, and never got it changed. I got to Frankfort and stood in 3 more lines to get on standby. I’m hoping to get to Naples before the last ferry to Capri in order to make my sister’s wedding."
Pros: "Left on time On board flight entertainment Dimmer/shade adjustment for windows"
Cons: "Unfriendly, frustrated flight attendants Very narrow aisles on 787 Small, tight seats (uncomfortable)"
Cons: "movies: screen froze every few minutes throughout the flight in biz class: nor more brandy/cognac; menu rather limited"
Pros: "Simple fantastic"
Pros: "On time departures and landings"
Cons: "Food was horrible! Vegetables so overcooked they were almost liquid. Overly salted. Best thing was Chobani yogurt... pre done by Chobani."
Pros: "New seats and amenities extremely comfortable"
Pros: "Crew was very nice and helpful"
Cons: "there was a seven hour delay to our departure Food was pretty bad, entertainment system was broken"
Pros: "entertainment on board; priority boarding; on time arrival"
Cons: "seat too narrow; delayed boarding;"
Pros: "Entertainment in United flight from San Francisco was top rated."
Cons: "The charging stations we're not working all through the flight."
Pros: "Actually managed to sleep!"
Pros: "Being in Italy"
Cons: "The flight was an hour delayed while they loaded cargo. When we arrived in Frankfurt we sat in the tarmac 45 minutes and missed our connection to Naples. Instead we had to wait all day and got an evening flight to Milan and then a local flight to Naples. Upon arrival we discovered they lost our bags. Now we're spending our holiday with nothing but the clothes on our backs."
Pros: "Good functioning audio visual system and seat was fairly comfortable."
Cons: "Same computer glitch problem. Agents even needed help with my ticket and boarding passes. I was in the system but something was scrambled in the computer confirmation codes. Lufthansa said United failed to update their code key. Scary."
Pros: "Flight was very smooth and timely"
Cons: "Wifi didn't work properly. Couldn't watch anything entirely. Frankfurt Airport is poor logistically"
Cons: "We requested Asian vegetarian meal but messed up. That was very pain."
Pros: "Food during a 2-hour flight compared to what United provided in a 7 or 8 hour flight"
Cons: "I am a like-all man unless misbehaved"
Pros: "All other airlines let you check in online and choose seats. Entertainment was really bad. Could hardly see anything on screen.food was nothing great. Portions were small"
Cons: "Better service"
Cons: "Flight from Newark under United was not pleasant!"
Pros: "The flight left on time"
Cons: "Baggage fees were very high for an extra bag. Service on the flight was overall ok. Boarding was slow and a little annoying. Gate agents were rude"
Cons: "no crew visible after dinner service"
Pros: "Lufthansa fueron súper amables. Todo bien agradable. Buena comida."
Pros: "priority boarding; screen size of monitor"
Cons: "seat width (too narrow)"
Pros: "Nothing much to really write about, except that flight arrived early."
Cons: "I had requested a special meal. Due to a date change in my travel, United messed up transferring over the special meal request. The "International Services Manager" offered a lip-service sorry. The audio output was intermittent. The phrase "friendly skies" has to be re-worded for United."
Pros: "Earlier than scheduled. Enough space."
Cons: "Bought the ticket from Lufthansa but the operator was United. Although it was known by the operator that there is a delay already at check-in, passengers where notified only at the gate. Delay was so long that most passengers would miss their connection. After standing an hour in line at the gate to book alternate connection, counter was closed and we were directed to another 10 min walk away. After another 1.5 hours without reaching a representative we had to rush back to the gate to board. In Frankfurt had to stay in standby for the next alternative flight. Luggage was delayed in the US for 2 more days."
Pros: "I liked the Lufthansa flights using Airbus Aircraft the entertainment system is the best."
Cons: "The entertainment system on the boeing planes is not necessarily the best, the screens are smaller, the selection of movies is not upto date and even Live TV does not work"
Pros: "The crew was very polite."
Cons: "The tvs didn't show the movies properly the sound and screens would stop, and skip ahead. Impossible to watch or understand."
Pros: "The communication was great. The taking off and landing was great"
Cons: "The food was mediocre and I was not given a choice. They ran out of chicken and the only food they had left was pork that seemed like can food. Breakfast was dry croissant with yogurts."
Cons: "-It said you can watch the movie using your personal device using WIFI; 99% the WIFI will drop or not working at all."
Cons: "I have a very strong advice to United: do not take off late! Period! Another one: people who bought their tickets together want to sit together. And ,yes this is YOUR responsibility, and not the customer. Remember this and your company may survive."
Cons: "The 777-200 is geting old"
Pros: "Two out of three pieces of luggage lost. You fall out of love after that. No matter what they do."
Cons: "The flight was run by United with an older aircraft The chairs were very small and didn't have entertainment tv. The food was okay."
Cons: "The flight was operated by United, but there was no clear indication that it was so and so checking in at the Lufthansa desk was pointless. Seats are extremely tight and the entertainment system is outdated."
Pros: "Very little to like"
Cons: "First : I bought Lufthansa tickets but was flown w United. Rude staff terrible food and unbearable seating no tv monitors per seat. I travel to Europe 4 time a year... This was without question the worse"
Cons: "-Was a United flight despite being billed as Lufthansa, I always try and avoid United as I have had bad experiences in the past. -Was unable to choose seats online. -Upon check in was told that only middle seats were available for my partner and I away from each other even though we showed up 6 hours early in order to get good seats as we couldn't check in online. -We then paid extra to get seats next to each other (250 bucks) and the entertainment systems in those seats were broken. -When we told the flight attendant staff they said there was nothing they could do and were rude. -When trying to explain the situation to United Customer service they were also rude."
Pros: "Check-in was fast and easy!!"
Cons: "Old planes, poor food, terrible entertainment options. The whole experience is mush less rewarding than other airlines."
Pros: "Uneventful flight, on time performance, fast boarding"
Cons: "The main cabin entertainment was really bad, with picture freezeng once every few minutes for 20sec. Crew ignored it, movies mostly not watchable"
Pros: "Staff excellent"
Cons: "Passengers space is insanely small, staff work under restrictive conditions"
Pros: "Entertaiment collection was good, kept me engaged throughout for the entire duration of flight."
Cons: "Food was mediocre by standards of an international flight."