Making it from one point to the other was the only thing that went well.
I was double charged for the ticket. Customer service has been researching this for little over two weeks. Flight was delayed for just over two hours with multiple gate changes. Customer service at the terminal was no better than the customer service on the hotline.
I thought the price was pretty good when I booked the flight. But then at the ticket counter, I was told that I had to pay another $50 to check my suitcase. On top of that, they don't give you any food or beverages, instead trying to sell overpriced, tiny, disgusting burgers and other overpriced items.
Air Asia is cheap, but don't expect the flight attendants to be courteous and trained to provide customer service. When I asked for a cup of hot water, I was shown smirks and small talk between the male flight attendants. They never responded to me and I never got my cup of hot water throughout the 4 hour flight. All they did was walk around with their noses on the air. Never, check seat belts when we were landing. Yes, cheap airfare with the worst service of all airlines I have flown with.
I don't know because j never made the flight. I got a completely different time of the flight than what the time really was which caused me to missed the flight. On top of that I was treated rudely whenever I called to get another flight and I was unable to be helped. Additionally I never got a a refund. I am in the military and was out of 1400 moving costs on a flight that wasn't worth it. Never using again
We’re not the seller.
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
We compile tonnes of data for you
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.
Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car rentals can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.
If you have more questions or if you have a bad price to report to us, please send us an
and someone from our team will get back to you promptly.
Hacker Fares sell tickets to/from a destination via different airlines and are subject to the booking
requirements and terms of each. Any changes made to one of your tickets will not necessarily afford
rights to change the other ticket. Fares change frequently and are subject to availability.
International travel may require proof of return flight.