Daily cleaning, installation of cabin HEPA filters on flights from Marseille to Pennsylvania
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 16h 38m
The cheapest ticket to Pennsylvania from Marseille found in the last 72 hours was $2,107 one-way, and $900 round-trip. The most popular route is from Marseille to Philadelphia, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $359.
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Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
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Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
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Scores according to KAYAK customer reviews
Cons: "Proper communication"
Pros: "Free movies and drinks"
Cons: "Seats are uncomfortable as hell"
Pros: "The crew is always smiling and ready to help you and I really like that."
Pros: "Early leaving gate - early arrival"
Cons: "Bigger plane."
Cons: "Crew unfriendly."
Pros: "Clean Washroom"
Cons: "N A"
Pros: "Amazing Crew and had a real airplane to ilm for a change!"
Pros: "Amazing crew"
Pros: "The male in the crew was fantastic!!! As always love the entertainment options."
Cons: "Uncomfortable. Stuffed between two large men."
Pros: "Yes very clean plane and crew was amazing. My daughter was hungry and the crew filled her bottle with milk twice"
Cons: "Maybe better snack"
Pros: "The crew was great"
Cons: "No video screens, the choice of snacks is very weak"
Pros: "Good movies; nice crew"
Pros: "Flight was smooth and fast."
Cons: "Run from gate G to gate C was very tight especially since the first flight was late."
Pros: "Temperature on the last flight from MSP to RAP was perfect.flight attendant in the back of the plane was OBNOXIOUS!"
Cons: "Most everything it sucked, okay?"
Cons: "Change my seat when I was boarding. I already had my seat # assigned before boarding. Sat next to a man with a strong body odor. I came down with a sore throat last night so I was feeling pretty bad. Then to endure a long flight with that smell which made my trip very uncomfortable."
Cons: "Originally, they were putting me on a flight connecting through Atlanta. However, I was traveling with my brother and there was only one seat on it. After looking again, we were put on a much better route through Detroit. I did not have a seat on the second leg and was stressed that I could get bumped. I made the flight but was given a middle seat. Since I have clostrophobia I began to panic. My brother sacrificed his exit row seat for me. He had booked through Delta. I wondered if he got better treatment because of that"
Pros: "Arrived ahead of time"
Pros: "Early warning about little overhead compartment baggage space. Short flight made shorter in air."
Cons: "No enough carry on baggage space"
Pros: "Not much, hardly anything"
Cons: "The service in First Class, absolutely terrible"
Pros: "The plane had more leg room and felt less confined because of higher ceilings."
Cons: "The 2 bathrooms in the rear are VERY narrow. I'm average size and barely fit. Also, the waiting area in terminal 3 at LAX is very crowded and noisy and the options for charging portable devices is minimal. I will definitely avoid Delta if I have to go through LAX."
Pros: "The time and the cabin crew were helpful"
Cons: "There was nothing to not like"
Pros: "Crew and flight"
Cons: "Price for food and number of bathroom available"
Pros: "Late, crowded, bumpy"
Pros: "Service was good. Was upgraded for more space."
Cons: "Intertainment unit was not working correctly. Locked up after movie was over. No offers of any sort from crew about issue."
Pros: "Plane was clean and updated"
Cons: "No negative opinions"
Pros: "Not much."
Cons: "The hand-me-down Southwest boarding group gates. The automated ticket readers. The whole de-personalization."
Cons: "delays after delays"
Pros: "Pilots and crew did an amazing job during unstable air coming into Pittsburgh. Great job."
Pros: "We were in the plane for 3 hours before we could depart. No one offered us a drink or snack."
Pros: "Our original flight was delayed and Marika, at the Delta gate of another flight to the same city, was able to get us on the flight that was going to our city. We were so grateful to get home before the winter storm! We appreciate your staff and the help their quick, efficient manner to get us on a new flight!"
Pros: "Having just exited the AeroMexico flight that came across as unprofessional, it was refreshing to get on a Delta flight. It was not really exceptional, but it met my expectations. The Delta agent on the telephone on the day before our flight WAS exceptional, as she tried valiantly to get us checked in to a flight that had been changed (by Aeromexico) several times. Delta was also exceptional in helping us retrieve our luggage after AeroMexico lost it."
Cons: "The noise by the engines in the back section on the Delta flight was rather unbelievable. As a physician, I think it was likely physically damaging to our hearing. If this interior aircraft noise can’t be avoided, I think earplugs should be offered to passengers in those seats."
Pros: "This small craft flight was tight but friendly and comfortable"
Pros: "Courteous staff, boarding process was okay once it got started."
Cons: "Flight was delayed 1.5 hours. Very turbulent flight. Tight seats."
Pros: "very short flight, flight was comfortable"
Cons: "Plane was small so carry on space was at a premium, but everything fit"
Pros: "Great help from gate agent when a delay in connecting flight would have missed the last flight. Agent put a great new agent it together better than the original."
Cons: "Delta is the best"
Pros: "one i got to gate i could relax"
Cons: "scary making connection from AA flight arriving int'l terminal"
Pros: "Flight was on time, flight crew was kind and helpful, pilot was smooth and kept us informed of the flight status."
Pros: "Crew was very professional and friendly."
Cons: "Seats too close together."
Pros: "Majority of the crew was pleasant"
Cons: "One flight attendant was EXTREMELY rude to me for no reason"
Pros: "Good do to Delta Staff"
Pros: "I had a guy offer me his window seat. Nice guy. It was only 2 hrs. We arrived on time. Pretzels and drinks."
Cons: "No entertainment."
Cons: "Because my earlier flight was delayed they put me on this one in a middle seat I had payed for a plus front seat"
Pros: "Friendly but efficient. Allowed me to keep my bag with me without a fight."
Cons: "One crew member was running late. So we could not start boarding until she got there. Which created a chain reaction of events making the flight late. She was not a pilot. So why couldn't we begin boarding while waiting on her?"
Pros: "Delta always seems to have the most legroom between the seats - Even more than our transatlantic flight! The crew is always friendly and helpful, and nearly all our flights on Delta were on time or early."
Pros: "Service and friendliness was awesome."
Cons: "No drinks served, sorry flight."
Pros: "We landed 50 min early!"
Cons: "The aircraft could have been cleaned more thoroughly before boarding."
Cons: "More legroom please"
Pros: "Lovely staff"
Cons: "Too long to get luggage off plane"
Pros: "The price!"
Cons: "Internet connection."
Pros: "Good service"
Pros: "Comfortable flight. Staff were friendly, helpful and accomodating. Food was delicious."
Cons: "Charged airport bag checking price even thought I had checked in on line for half the baggage check in fees. Added $120 to the fare"
Cons: "I would never book a ticket through BA ever! Paid business class and my luggage got forgotten in Heathrow through transit. No one knows anything about it. I have arrived to san Francisco with no language at all!!!!"
Cons: "no free food in a 2h flight??!! thia is a low xoat airline standard!!"
Pros: "Very comfortable as the plane was not full!"
Pros: "In flight entertainment is awesome but we left an hour late! Love BA though, wish American Airlines would take a note."
Pros: "The flight was very good; however, two hours is barely enough time to make the transfer from Terminal 3 to Terminal 5 znd pass through security. The short transfer time creates unnecessary stress."
Pros: "Webjet made my trip a nightmare!! I will never deal with webjet again!!!"
Cons: "Webjet cause me so many headaches, why do you use them!! You have lost a good customer if I have to use them again!!"
Pros: "Liked that my wife and I could have a two seat row to ourselves."
Pros: "great team. good snacks. great room."
Cons: "We learned the connecting flight from BWI TO PHL was canceled when we tried to pull boarding passes.This started a five hour panic for our party of four which was a leisure travel nail biter. We lost a day, flew into JFK and had to make other arrangements to avoid canceling our trip."
Pros: "Flight was on time departing and early landing. There were plenty of movies to choose from and the food was good for airline food."
Cons: "Airlines in general need to do a better job of controlling the boarding process (using the groups to board) and controlling the amount of luggage people bring on. Peoples definition of a "personal item" are skewed."
Pros: "Quick lines."
Cons: "I had two reservations that I had linked and even though there was ample time they wouldn't forward my luggage to my next flight, because I booked them at different times."
Cons: "Salad was slimy and clearly not fresh. Food was not great."
Pros: "As ever, BA Flight attendants are courteous and approachable - consistently one of the best adverts fort the airline."
Cons: "Poor quality of service and courtesy provided by outsourced ground handling providers"
Cons: "flight was cancelled and they abandoned us"
Pros: "Very spacious seats Incredible amount of legroom Professional staff/flight crew Quick and easy flight"
Pros: "The choice of movies available via the seat-back entertainment system was outstanding - a mix of recent hits and older classics. The veggie curry and chocolate ganache were much tastier than I expect from airplane food."
Cons: "Narrow seat."
Pros: "very friendly and helpful staff. by chance small upgrade to comfortable seats next to the emergency exit."
Cons: "no food, no entertainment system, no facility to charge cell phones."
Pros: "My itinerary said british airways but my plane was American so I missed my flight due to standing in the British airways line instead of American. This needs to be fixed."
Pros: "Free drinks and food when traveling overseas. Possibly cheaper flights than other airlines?"
Cons: "I got switched to American Airlines last minute, which is a sister company of British Airways, apparently. This was 1 of the 2 worst flights that I have ever been on, only second to my other booked flight for this trip home. This flight was 7+ hours long and it was nothing short of horrible. The seats were extremely uncomfortable and barely went back at all. The male flight attendant was clearly annoyed and was short with every person who would ask for anything. He would roll his eyes at every request by customers. At one point I saw him literally toss a sandwich into a customers lap because they were turned the other way and didn't hear him when he asked if they wanted one. There was no way to watch anything unless you had your own device and had downloaded it yourself prior to the flight."
Cons: "Even relative to other economy trans-Atlantic flights, the seats on this old plane were way too close together."
Cons: "Non-stop from Madrid to Philadelphia was canceled apparently because of a computer problem and then I was rerouted through Amsterdam with an extremely short connectios which in turn meant that baggage did not make it and was opened and damaged !!! BA clearly at fault. BA Reservations agent suggested to enter a complaint"
Pros: "Safe flight arrived early!!!"
Cons: "Crew seemed non friendly. Did only what was required. Seats were tight And very cramped."
Pros: "The flight crew was very courteous and helpful, and made the entire experience very pleasant."
Cons: "The boarding process was a bit confusing. We were that the gate closed at a certain time, but there was no information when you were waiting at the gate at that time. Once boarding started, it was confusing as to which line you should wait it."
Pros: "Food was decent"
Cons: "Could not watch movies due to the audio was not working in a few rows and I was sitting in one."
Cons: "Could not check in online"
Pros: "Not bad experience on board"
Cons: "Buses to load and unload a 777? Is this a joke?"
Pros: "Board and had to inconvenience my daughter and her family to come back to airport. Had to purchase another flight and it cost me 1200 dollars and I already paid you Sent a letter for a reimbursement of my funds Extremely upset for all the stress i had and the extreme inconvenience my daughter and I endured I had to fly another airline land in Amsterdam then to Newsrk New Jersey Airport then take a train with two large suitcases"
Pros: "This was a long flight but it was made comfortable by the airline and crew. The seats weren't terrible and I was actually able to recline some. I loved the headrests that adjust to whatever height you want. I also loved the remotes with the TV screens because I've never had that before and my arm gets tired playing the games! The crew was very friendly. The food was good and many drinks were offered frequently which was nice."
Cons: "I didn't like the bathroom not being in the back of the plane. I also didn't like the movie selection. It was very small and did not have the best choices."
Pros: "We waited for 45 minutes for the line to mover at all. She kept claiming that the people at the front of the line had a big problem but without getting any help or moving us to another line. When we got to the front we could see what her problem was. .she scanned the same passport 3 times. Could not do anything right."
Cons: "We booked on Kayak for a British Airways flight international--but it was a bait and switch. We ended up flying on American Airlines--the WORST! And our whole reason for booking British Airways was to avoid any US airline... We paid a premium, plus Kayak then sends you to a third party processor that charges you another $100 booking fee! American Airlines was terrible! Not even an entertainment center on an international flight (OLD PLANE THAT SHOULD BE TAKEN OUT OF SERVICE!). We will NEVER use KAYAK again."
Pros: "Flight from Venice to philly was good besides the fact it was delayed 2 hours"
Cons: "The 2 hours delay"
Cons: "Everything was a complete mess, from switched seats (and we had paid over 6 months prior for specific seats), lost luggage, missed meals (somehow they kept skipping rows of people, letting people leave the plane while leaving their bags in the overhead bins - just a disappointing mess."
Pros: "Friendly and professional staff."
Pros: "Terrific entertainment choices I couldn't get in the USA. They served lots of fluids throughout the flight. This helped everyone."
Cons: "Bathrooms got a little messy by the end of the flight."
Pros: "flight was on time and very smooth, staff courteous, frequent offerings of food and beverage."
Cons: "Several couples including my husband and I were split up for 9 hour flight, this is not desired when trying to relax, sleep and enjoy vacation. Also food offerings were all foods I could not eat, so I arrived in Philadelphia not feeling well. I have lactose intolerance as do many people and every meal or snack included dairy products. I was able to eat basic carbohydrates but no protein sources other than the almonds I always travel with. When paying $1000 for a flight I should be able to sit with my husband and eat some food. Also the TV screens are very difficult to use, not responsive to touch."
Pros: "Crew was very accommodating with every request and the flight didn't take as long as scheduled!"
Pros: "British offers a variety of comforts such as abundant drink and food as well as entertainment to keep the long travels interesting."
Cons: "On my way to Europe BA lost my custom made titanium crutches that cost over $750. They were moved without my consent to the holding of the plane, with checked baggage. The crutches were not tagged when moved without my permission and are now lost with very little chance of finding them. In the three weeks since they have only replied to one of my emails to say they will not provide compensation even to replace the crutches. It disheartens me they have a lack of care and urgency for equipment that is so vital for daily mobility in people's lives."
Pros: "The crew was friendly and the food was decent"
Cons: "I could not check in online and when I got to the airport it wouldn't print me out a luggage tag. I waited in line for an hour and half and just made my flight by the time I got through the check in."
Pros: "Everything was fine"
Pros: "Overall a good trip!"
Cons: "Almost broke my finger trying to change the menu on the screen. The snack coming back toward Philadelphia, is really not very good. One should have a choice of yogurt or breakfast bar. The flatbread with weird combination of cheese, peppers etc after flying for 8 hours is just not good for any stomach."
Pros: "Great selection"
Cons: "Poor audio/visual quality"
Cons: "they keep using a very old 767: no personal entertainment screen, no USB outlet and absolutely freezing temperature. Most of the people put on their heavy coats."
Pros: "Great stewardesses"
Cons: "Pilot got us yo phl in record time. Praise the Lord."
Cons: "Wheel got stuck during takeoff. Had to fly standby to get home. Originally told I would not get home that day. It was 8 am"
Cons: "It’s perfect"
Cons: "On time and a little early"
Cons: "No wifi or entertainment was available. Food was mediocre."
Pros: "On time"
Cons: "I bought ticket on British airways. If I had known I would be switched to AA, I would have just bought it there & paid less"
Pros: "on time departure offered a beverage and snack"
Cons: "we had to circle phila we had to wait for our gate"
Pros: "The internet and movies"
Cons: "The AC was not turned up it was very hot and even after I asked nothing was done."
Cons: "Checking bags in PHF very poor. Disorganized and poorly managed. Staff needs more training and explicit direction. Kiosks should ALL be in working condition!"
Pros: "Seating had a good amount of room and was comfortable."
Cons: "Bathroom was messy and a little disgusting."
Cons: "Staff friendliness. Not forever late. Not losing kids stroller"
Pros: "Smooth ride"
Cons: "Baggage claim was terribly slow in Philly (again)"
Cons: "The female staff at the desk where the luggage is dropped and boarding passes are issued was very rude. A little smile makes a difference vs being rude to customers. Apparently she needed to know that she is getting paid because customers like us choose to fly AA or BA"
Pros: "It was fast"
Cons: "They could have offered headphones, the charging outlet didn’t work"
Cons: "Extraordinarily rude staff, no information, mess with gates, staff not willing to help. Really rude and awful-worst experience ever!"
Pros: "Missed by connection"
Cons: "Make layovers longer"
Cons: "I have changed flights. Been delayed 5 times now. And still haven’t left the USA."
Cons: "I am tall and seating is a little tight."
Pros: "Trip was wonderful."
Pros: "On time, and frequency of water service"
Cons: "That bathroom smell was frequent in the cabin."
Pros: "Great food, on time, smooth service"
Pros: "Check in"
Cons: "Missed connection"
Pros: "The staff was very cheerful and helpful !"
Cons: "The food could be better"
Pros: "Price and service"
Cons: "Outdated airplanes"
Pros: "Excellent service and airplane. Just need better Entertsinment system ( more updated ) and more programs and movies to watch."
Cons: "Entertsinment system , TV's are too small and not enough programs"
Pros: "Boarding gate people were great about being communicative about the delay situation"
Cons: "Delay for...rain"
Cons: "No entertainment monitor"
Pros: "Food was okay.."
Cons: "Had a bulk head seat that turned out to be not one."
Pros: "On time departure"
Cons: "Why do not they serve FREE water????"
Pros: "Pilot did good job in tricky conditions at landing."
Cons: "Wish food were served."
Cons: "No priority boarding for people with babies and toddlers"
Cons: "It's AA, never again"
Cons: "There was no wifi"
Pros: "Quick boarding and on time departure"
Cons: "Late by 40 min"
Pros: "They were able to use the electronic boarding pass through the app which is nice. Boarding was really quick."
Cons: "The overhead bins didn't have enough space for carry on for everybody flying."
Cons: "Power cord plug-ins for cell phone in passenger lounge were limited. Wish standard seating allowed for more width, better way to avoid reclined seat in front."
Pros: "Prompt boarding & early arrival. Staff was also friendly"
Cons: "See my previous comment"
Cons: "In seat entertainment"
Pros: "The crew was outstanding!"
Cons: "Slightly more comfortable seats would have been helpful."
Cons: "Did you know the flight was changed?? It moved from Nov 24 to Nov 25. I was never informed of this change that was supposedly made in October.. Even you (kayak) didn’t know bc you still think I took the flight that I booked on your site! I was forced to rebook with another airline and will be expecting a refund and then some and possibly dispute the charge all together."
Pros: "Tap was great for the long flight"
Pros: "Nice crew."
Cons: "We were waiting for a long time in the bus from the airport to the aircraft. Once we got to the plane, we were waiting inside the bus again."
Cons: "Boarding process could’ve been organized better to make for a more efficient and speedy journey onto plane."
Cons: "Boarding process was in fact dangerous, with people corralled into small spaces without letting them out on the other end. We felt claustrophobic, crushed, and at one point people were even having to jump over the escalator to the bus loading area because there was too much crowding. Dangerous"
Pros: "The price!"
Cons: "Much more but with this price you can not expect much!"
Pros: "Seats and snack"
Cons: "No delay in departure"
Cons: "Probably the most uncomfortable flight I have taken in a very very long time. The ride was smooth but the seat was so terribly uncomfortable. I was in pain on arrival."
Pros: "Got where I was going safely and on time :). Decent leg room, food, comfortable seats."
Cons: "No sound in TV, and no way to adjust subtitle languages (that I could ding). Pretty long delay standing in line to board."
Pros: "Nothing went wrong so it is good enough for me"
Pros: "TAP airline didn’t charge me for a checked bag on my flight to Lisbon. On the way back to Rome I was met with blank faces and no options. They demanded the extra $70 for a checked bag. On my way to Rome, a group of students were yelling and crawling all over the seats and blocking the aisle. Worst"
Cons: "Full airline policies up front."
Cons: "No entertainment, either video or audio."
Pros: "Nothing, missed the connection"
Cons: "No flight to Faro during late arrival from"
Pros: "The drinks were available."
Cons: "The drinks were expensive."
Cons: "why do they sell their tickets when they know they can not make the connection? little time between the two flights compared to the functionality of the airport. never again TAP"
Cons: "Delay one hour"
Cons: "When the flight was delayed the people at the desk did not make an announcement about the delay, what was causing it and what we could expect. People waiting had to find out through rumors. There was no good communication. We also were unable to choose our seat and were stuck in the two middle seats when there were free aisle seats still available. My controller for the tv didn't fit back into the holder easily at all and my husband got a blood blister trying to force it back in. Headrest to hold my head didn't stay put to give proper support while trying to sleep."
Pros: "The crew was very king"
Cons: "the seats were very uncomfortable because the backs were not adjustable"
Pros: "Professional and courteous crew from check in the disembarking. Excellent on board food."
Cons: "Entertainment system was wonky throughout most of the seven hour flight."
Cons: "No air conditioning. Lots of apps didn’t work on the entertainment device."
Cons: "Boarding was refused at gate due to late arrival of previous flight which was also a TAP flight. No assistance to delay following flight or accelerate our deplaning even though the next identical flight was three days later."
Pros: "Very easy to check in, flight was reasonably priced, and all was very good. My television didn't work, and my friend next to me, couldn't get hers to work. 3 different flight personnel tried to fix, reboot, and to no avail."
Cons: "Half an hour late and waiting additional 15 minutes before being able to leave the aircraft"
Pros: "I have traveled with Air Portugal numerous time. Here is a little country very proud of having its own airline company and they do great. The value is great."
Cons: "They were lying about a supposed compensation for denied boarding which was supposed to be handed out in Lisbon. I didn't expect this behavior from grown up people, and such a company in Europe. TAP should be excluded from star alliance."
Pros: "On time"
Cons: "Been charged for a baggage fee even if I shown the crew that it was written FREE on my confirmation email. I shouldn't had to pay for your illegal (wrong information) email and miscommunication. It costed me 2 times $45 for it"
Pros: "New plane. Seats ok"
Cons: "Very long wait for boarding. Overcrowding of bus. Food insufficient and mediocre though business class"
Cons: "connecting flight but no entertainment, very cramped space"
Cons: "They cancelled the flight, losted the baggage and couldn't help to resolve the problem. They also lied about the flight they wanted to replace to solve the problem which even didn't exist in their company. So, I will never ever take the flight from this compound again."
Cons: "We were advised as we boarded that there would be no meal/snack service on the 3 hour flight. There was no time to purchase food at this time. It would have been good to have a big sign in the check in desk or a PA announcement so passengers could make alternate arrangements."
Pros: "The staff were very pleasant, extremely helpful and stylish (the airline's choice for attire is clean with great usage of Portugal's national colors). Thank you for the enjoyable ride home."
Pros: "Successfully landed"
Cons: "2.5 hours in line to check in with the one agent working if you were not a gold whatever member. The same agent was at the gate taking tickets loading a single bus up at a time while everybody waited for the same bus to return to be reloaded. Ended up leaving an hour late due to being unable to load people on the plane, then a ground crew issue with loading bags extended the delay. No food service and voucher was given to cafeteria on exact opposite side and floor of airport. only reason we were able to use was because of the huge delays and problems trying to load the airplane. After the safety demonstration the flight attendants went to rear of plane and sat down in their jump seats for rest of flight. People were approaching them asking for water otherwise they ignored us. After landing stairs were used at rear of plane and door was opened. As we were two rows from the rear my girlfriend asked the male attendant 4 times if we were allowed to use the rear stairs as we were bus loading anyways, he never answered, looked at or acknowledged her speaking to him, he just stood at rear of the aisle ( 3.5 feet away) adjusting his tie and flattening his jacket sleeves. Was very awkward."
Cons: "After we had to turn around to BOS because of a technical issue with the plane, the customer server was really unhelpful! I ended up figuring out a completely other flight, through another airline and booked myself on that flight. I worked with this Airline almost an hour to get myself on it and then it seems that it took TAP Portugal that hour PLUS SOME to suggest alternate flights to other stranded passengers."
Pros: "Crew was nice"
Cons: "Flight from Porto to Lisbon was late. We almost didn't make our flight from Lisbon to Barcelona. Our luggage didn't make the connection."
Cons: "I got food poisoning from the dinner that was served. The crew was very helpful though"
Cons: "childs crying, no sleep, but what can we do right?"
Pros: "Crew was welcoming and service was great!"
Cons: "flight was delayed and sat on the run way for close to an hour."
Pros: "A short flight, on-time."
Cons: "Tiny seats"
Cons: "this was a very last minute flight to return home. It was cancelled within hours. I am very disappointed."
Pros: "They squeezed a meal into a 2 hour flight."
Pros: "The flight was fine, no issues. Plane was fine, no WIFI or entertainment. Served a small meal. For the price, excellent trip."
Cons: "All was good."
Pros: "Good planes! Entertainment is modern, food good, service great. Boarding fast, planeson time. Special thanks to TAP taking off from Boston on 12/29/16 with snow and even heavy snowing. I was lucky did hey stuck in Boston. The only weird part was that i was not able to pick seats without a fee even 24 hours prior flight."
Pros: "Flight was overbooked. TAP Portugal removed me from the flight without warning (I was already at the airport, with plenty of time to spare), and is now making it nearly impossible to get a refund. Would NOT recommend flying with them."
Pros: "Smoothe flight"
Cons: "Ridiculous line to check a bag, super unorganized way of boarding, the meal was not vegetarian nor was there a vegetarian option, it took quite a while to get my bag and I was one of the last people on the plane"
Cons: "Intraregional flights are always a let down"
Pros: "Food was great. There were two meals to Lisbon. I think the meatball plate was delish. When arriving to Boston, I experienced my first fake landing! I saw the landing strip, but then in full throttle took off again. It was quite an experience!"
Pros: "Crew and food"
Cons: "Plane and places, entertainment horrible, didn't work"
Cons: "More drinks, snacks"
Cons: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."
Pros: "Our flight attendant on this flight was really great. He was so friendly and upbeat."
Cons: "Our plane for this flight made an unexpected stop in Detroit and we were told that they did not know "if the plane would be leaving Detroit or if another plane could be found for us". We honestly thought the flight would end up being cancelled and we would have to find somewhere to stay that night. They ended up finding another plane an hour and a half later and our gate was changed four times during our wait."
Cons: "We were delayed 2 times, got on the plane, everything seemed fine and then maintenance crews were on the plane, the door was left open so it was freezing on the plane. Then we were told at 12:30am that it was cancelled. We had to go back through customs, pick up our luggage and find an agent who gave us a voucher for a hotel room. Never made it to the hotel until 1:30am, had to get up at 5:30am, go back to the airport, check our baggage, go through security and customs which the lines were extremely long and get on a 9:30am flight. Horrible!!!!!"
Cons: "This was probably the worst handled flight I have been on; there was first a slight delay, then a longer delay, then a much longer delay, all of which one could find out only after checking online; there were no announcements about the delay until after the scheduled time of departure; then there was another announcement that there was a mechanical problem and we'll be apprised of the situation at 7pm (the flight was scheduled at 6:25). The person at the counter disappeared. At 7:30, the gate changed to a different flight altogether--still no announcement, still no person at the gate. When a different person finally appeared and I asked her what happened to the Pittsburgh flight, she said, it's here, it'll be departing at this precise gate shortly. At that exact time, the PA system had an announcement that the flight to Pittsburgh is now scheduled at gate 86 at 7.01 (yes, 7:01, even though it was already after 7:30). When we went to gate 86, there, of course, was another flight there. After waiting some more, the woman at the first counter now appeared at gate 86 and said the flight was to be at gate 88. Until the very end when we boarded, gate 88 continued to say the flight was to Columbus. Absolutely abysmal customer service. (Even the boarding was handled badly, but at that time we didn't even care.) I am never recommending Air Canada."
Pros: "That we got back safe during a snow storm."
Cons: "The staff were not friendly. I politely tried to give two flight attendants my garbage as they were collecting and because they already passed me they looked at me and ignored me. It’s also crazy that you pay so much for a flight and then have to pay for luggage and a meal when it’s a 4-5 hour flight. Flight was delayed twice. Which I can understand due to weather."
Pros: "The flight attendants were nice and helpful"
Cons: "The in-flight entertainment behaved extremely glitchy and even after the flight attendant reset the system it still gave me problems to work on my tablet. This really needs to be fixed as I had the same issue on my flight to Barcelona."
Cons: "Because of the delayed flight out of Lisbon I missed this flight and was rerouted to Vancouver. I had to go through customs and re enter the airport going through security to board the Vancouver fligh. Slept in a hotel for four hours, paid for by Air Canada, went back to the airport through security again and flew to Portland."
Cons: "Both flights were over 1 hour late. Weather was fine so difficult to understand delays."
Pros: "I was able to fall asleep, because I was dead tired. It was like every other flight on a tiny plane; no better, no worse."
Cons: "The flight was delayed, and the Toronto Airport terminal for Pittsburgh was awful."
Pros: "The flight attendant was excellent!"
Pros: "The flight was no cancel because the weather"
Cons: "Waiting too much after landing in LGA"
Cons: "Delayed 2 hours and the flight was very noisy and the plane was badly maintained"
Pros: "The crew was friendly and helpful. The plane had open seats which allowed for greater comfort."
Cons: "None of the audio jacks were functional with my headphones. Only purchasable headphones worked (tried several seats and asked other passengers - they had problems too)."
Pros: "Entertainment options were great"
Cons: "I am not an especially large person and felt squeezed into my middle seat without any room to move without bumping into either of the people beside me, who were also small to normally sized. Very uncomfortable! I will avoid this airline again if possible, it was not a pleasant experience. I also didn't have enough room to put my backpack under the seat in front of me and was further confined."
Cons: "Finding gate was a problem. Air Canada personnel gave me bad info on Gare and would not give me a ride. Going outside and up steps to board is unsafe for people with balance issues. Would have to be a great deal to get me on air Canada again"
Cons: "We were delayed taking off. We boarded on time but then had to sit and wait in the plane for almost an hour before taking off. We had a connecting flight in Toronto and thankfully made it but some people missed their flights."
Pros: "- plane had more legroom than the usual - plane left and landed on time, an always welcome outcome for an AC flight - in flight movie selection was good"
Cons: "- plane was overbooked, and boarding took a while - staff only offered drink refreshments (ex. coke, coffee, etc) once, rather than the usual twice. The other time they just came by with water, which the flight attendant accidentally over-poured and spilled some on the middle passenger between me and the attendant. Good thing it was only water... - more turbulence than usual, but out of the control of the pilot"
Cons: "I was not impressed with how long it took to get through customs, waiting in a room for nearly an hour before being cleared to go through to the connecting gate. Then the delay of the flight was very disappointing."
Cons: "Vancouver B.C. customs routing and clearance long (distance), slow (we nearly missed our PDX flight). Once in PDX, the baggage handler dropped my wifes bag in a puddle and left it there for a full five minutes. Not the type of air travel we are used to."
Pros: "Right on time. No problems boarding"
Cons: "No food/entertainment"
Pros: "Smooth flight."
Cons: "Non-working lavatories (?). It shouldn't happen."
Pros: "New, clean plane. Well trained staff at the desk and on the plane. Left on time and arrived early. To keep cost down they have WiFi on board - you provide your own tablet or smartphone."
Cons: "This is Rouge the discount arm of Air Canada. As such the legroom is minimal. The announcements in both official languages were too fast. Get the announcer to slow down a bit!"
Cons: "No entertainment for such long flight."
Cons: "Nothing it was fine"
Pros: "The crew handled things well in spite of some turbulence closer to EWR. Thanks for a smooth and easy ride into NYC/NJ."
Pros: "Once we got in the air, the flight was a short 35 minutes and fine."
Pros: "The crew was attentive."
Cons: "The head phone slot did not work. Then the TVs went out which did not matter because I could not listen to them anyway."
Pros: "The crew was particularly friendly and courteous. The overnight flights are always a bit on the "less-than-comfy" side, but not because of the plane, but because it is Coach seating (where I was.) But, again, as comfortable as it could have been."
Cons: "Nothing at all that I did not like."
Cons: "Got home very late due to delays."
Pros: "The staff were apologetic and understanding. Everyone felt bad for the staff because they had nothing to do with the nightmare."
Cons: "Not only that I missed my connecting flight, when I was actually able to board 24 hours later the boarding experience was a complete nightmare with long lines and completely disorganized boarding system. I am curious to see whether I will get compensated for the missed hotel accommodations in Amsterdam. Keeping my fingers crossed. All to say, my last trip with Air Canada."
Cons: "Stuffed like hot sardines in the boarding area. Canadian customs take a long time for transit people"
Pros: "Food on international flight was horrible, they lost my luggage, last flight was an hour late with no explanation. Still don't have my luggage."
Pros: "There was a meal... But it was served hours after take off, which was delayed."
Cons: "Old plane, showing its age. No seat back entertainment (just streaming) which wasn't on the whole time. But since there were limited outlets for power, which didn't work the entire flight, it was difficult to use. Very warm, no individual air. Reading lights not pointed at the right seats and very easy to turn on accidentally. Beverage service only at meals, which was served half cups so dehydrating. A couple washrooms were out of service, so always crowded. Aside from the meal, which was fine, and the package "breakfast" (a piece of banana bread) felt like a very discount domestic flight."
Pros: "Flight was delayed out of italy causing us to miss our connection. Then flight next morning was delayed twice for some bogus reason, then cancelled all together. We ended up renting a car and driving four hours home. People flying to other cities on east coast were having similar problems. Actually flights back and forth to italy were ok......everything else was a nightmare."
Cons: "Limited selection in entertainment"
Cons: "the drip drip long delay. could have stayed in the main terminal If the delay was announced immediately."
Pros: "People were helpful & friendly"
Cons: "Timing between flights was not enough to make connection. Had to take next available flight."
Pros: "Standard flight - everything was as expected."
Cons: "The ground female ground attendant was horrible.I am disabled and the escort girl lied to me about the bags arriving.I had to go back through US IMIGRATION AND CANADA IMMIGRATION that is when the lady told me that she told my escort that my bags did not arrive.it was the worst flight experience ever"
Pros: "staff polite"
Cons: "Flight attendant speech over intercom unintelligible. She held the mic too close and spoke much too fast."
Pros: "friendly staff, not a full flight which was nice to stretch out"
Cons: "the food was not great, would have been nice for TV to have hockey championships game available to watch- another airline had this option on a flight during a Steeler game and it was nice."
Pros: "3 1/2 hours late cramped stuffy with a very strong chemical disinfectant odor that was gagging passengers . Cabin was too hot and poorly ventilated. Only flight landing in Pittsburgh late Tuesday night and we were still forced to walk him from the very end of the concourse . Once we got to the landside terminal we had to walk past all the unused baggage claim area to the very end carousel. Pittsburgh airport management should be ashamed of themselves . No wonder there tax finance Taj Mahal is a ghost town !"
Cons: "We were told there's issue in communicating to the engine and delayed for two hours or more. The staff provided updates periodically but it would be better if the issue could be prevented before boarding. Although it's not expected, I was pretty happy the seat on my left was empty on first plane. On the sub plane they arranged an overweighted guy on my left which made the delay worse as he threw off the strong smell of curry."
Cons: "Toronto staff was not helpful in aiding us at the gate. We had to wait u tip anther staff member showed up. We boarded and then sat on the plane for 30 minutes while waiting for crew to bring luggage. The entire Toronto experience of customs was unpleasant and chaotic. We will try to avoid flying through Toronto again on an international flight."
Cons: "long wait at gate on departure had to walk back to security for re-check which is BS"
Cons: "The entertainment very bad the tv was yellow"
Cons: "Over all, the flight back from Brussels through Montreal and Toronto was a huge pain.. Having connecting flights means nothing regarding security in Canada. We went through security THREE times. My duty free bag of Belgian beer was ripped open two separate times. It was a huge pain. The food also wasn't very good.. For paying almost $1,000 for my plane tickets, I am dissatisfied. I will be looking for a different airline next time. On the way TO France from Toronto, Air canada "over booked" the flight and even though we had paid $100 each to upgrade our two tickets we still weren't able to sit next to each other. Being a very nervous flyer and having someone say, "oh sorry, we overbooked the flight, too bad" is NOT good customer service. Get it together Canada. Not everyone in the world can shrug it off like you do. Never again do I want to fly with them."
Cons: "Your unprofessional staff"
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