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Pros: Loved the personal service and the view! Smooth flights!

Cons: I never even ended up on the plane. The departure time came and went with no communication from the desk agents I was sitting 10 feet away from. No communication about the flight being delayed was given until I asked. It was 3 hours later when they unceremoniously cancelled the flight. And because it was weather-related I didn't receive any of my money back. Worst travel day ever.

Pros: Very friendly staff!

Pros: Great Crew, very pleasant. It was nice to be away from all the frustrations common in the main airports and to get to wait with my family right up to boarding time.

Cons: The plane left over 4 hours after departure time. It also took a while to figure out that this airline is not based within the main airport (at both DFW and MEM airports at least) and the address for the actual boarding place was not included in any communication prior to the flight. No compensation for inconveniences caused.

Pros: Ease of boardong

Cons: Lack of info

Pros: The seats are very uncomfortable. Less leg room than any other airline. Can always guarantee a delay, gate change without notice, or sitting on the tarmac for hours.

Pros: The boarding process was efficient, and the crew was very professional. It was inexpensive!

Cons: The only seats that recline are those you pay extra for. Everything is a la carte and an extra charge -- the baggage, the seats, even the coffee. It's totally worth it for the inexpensive ticket, but you need to watch the add-ons or you could easily jack up the price of your ticket quickly. For short flights, not having a reclining seat is fine, but it would be worth paying for one for longer flights.

Pros: Not much to like.

Cons: Not much to like: late boarding, Late takeoff, Late arrival Smaller jet with 6 seats per row Not much to like.

Pros: Alll

Cons: Nothing

Pros: Nothing

Cons: It’s a shame the larger airlines are eating up the smaller!

Pros: the crew was nice

Cons: leaving on time. more than 4 hours delayed. we had to deplane the aircraft and all the time there was not a certain answer.

Cons: Sat on runway for 30 Minutes at the end of the flight.

Pros: Leg room. Just not that we had to pay for it.

Cons: There was a problem and we had to wait on the plane for over an hour.

Pros: The only thing I liked was the flight was on time both trips

Cons: Seating was too tight and uncomfortable. I felt like a sardine and I am an average size woman. Anyone larger would have a serious problem. I was very unhappy with all the hidden costs not mentioned up front. These costs doubled the cost I paid when I booked the flight. I actually had to pay more to have a seat when I went online to print the boarding pass! My "carry-on" bag was the allowable size for every other airline, but I was forced to pay an additional $40 and had to check it instead of carrying it on. I was very disappointed and don't plan on flying with Spirit in the future. With all the additional costs, it will cost less money to fly another airline that is more comfortable and accommodating.

Pros: NOTHING

Cons: Quality of aircraft, staff, organization. Everything was horrible

Pros: Flight was on time.

Cons: Partner has heart and breathing problems. We were brought to airport early by cruise line. Spirit would not accept any bags, including heavy suitcases until 4 hours before flight, "due to just imposed TSA direction". Spoke with supervisor who hid behind policies and wouldn't even take into account the situation. They merely directed us to the cafeteria Down the hallway. I checked with a TSA agent and he investigated and said no such restrictions were communicated to any airlines. He said Spirit has been telling people that all day because they are understaffed. When we went back to drop off bags, we were only 20 minutes until the 4 hours and the agent almost wouldn't take them again until I spoke with a different supervisor again. When we got on the plane, crew didn't seem to know who was doing what. Announcement was made that if we are connecting through Baltimore to let flight attendant know so we can get gate information. When I told the flight attendant, she asked why am I telling her? And then told me to just check the board in terminal. I guess I interrupted her child counseling session with the mom ahead of us that went on the entire flight. It was one of the worst flights I have ever experienced. Won't be using Spirit ever again.

Pros: The crew was nice and comforting. I was nervous because it was my first time on a 9 seater plane but the ride was surprisingly smooth

Pros: Nothing.

Cons: They cancelled my flight for no reason at all.

Pros: Absolutely nothing!

Cons: I never even took the flight - the layover was moved ahead by two hours THE DAY OF THE FLIGHT causing me to cancel my flight, since the layover was then leaving before my first flight even took off! At that time, alternate flights were >$250 one way and I HAD to be at my destination the next day for a wedding. Southern Airways caused me hours of time spent planning and additional money to find alternate transportation. WOULD NOT RECOMMEND -- I am never flying with this airline again!

Cons: The flight never occurred and wasn't told.

Pros: I was so upset, tired of being lied to and running through airports to make a connecting flight, I can't think of anything I liked.

Cons: Since I bought my tickets through Kayak, when my flight was canceled the night before I was to leave, it took Hours to get the ticket problem straightened out with me on an earlier flight. I was called back by Kayak minutes after I finally got off the phone to be told That flight was now canceled. Another hour on the phone to get to a 3rd flight arranged. I arrived early and saw everyone sitting around, went to the counter to be told this flight was now delayed. Also was told that the EARLIER Flight I had been changed to, Went off on Time! So I was Lied to. Waited hours as they moved the departure time 4 times! Went through an agonizing security search. Took an hour in a freezing plane to get to Pittsburgh. Missed my flight OF Course and had to pay money for a ticket change and go stand by, barely getting on a connecting flight. I call it the Travel Day From Hell!!!

Pros: No TSA!!!

Pros: No long lines. Easy to talk with pilots. If you make it, your baggage will make it!

Cons: Small plane is a little more subject to bumps and turbulence.

Cons: The flight never occurred and wasn't told.

Pros: Comfort, clean seats

Cons: Fare cheap but all the 'musts'made it more than any other airline: $9 Online fee; $25 kiosk fee (which didn't work and had to pay $50 fee to check in with clerk; had to check bag approved for under seat/carry on (12"c12") and since kiosk didn't work, charged $60 for 1st bag, even though I paid $60 for a 'first checked bag' and 2nd bag should hAve been cheaper. It was TSA agent who told me I would be required to check the bag by Spirit as it didn't meet carry on criteria and if I didn't check now, would be $100 at gate. I told her that I was traveling back with same TSA approved (and Spirit online rules) and she became rude and rejected my bag (and did a complete body search) so, I was forced to check the bag or miss my flight. I asked her and the Spirit clerk (3) if this was a TSA/ Spirit racket with kickbacks for TSA and/or Spirit and NOT on of them laughed, smiled, or denied this question. Mever again will I fly Spirit airlines or recommend to anyone!

Pros: Carry on baggage was limited, because the airline charges for it. The plane was relatively new, and the seats did not recline which saved the hassle of repeated requests for bringing them into upright position.

Cons: The ground crew was clueless. If their computer crashes and you cannot check-in on line from home, you pay extra.

Cons: Agendas were extremely rude and disrespectful. I had a family issue causing me to drive to my destination, and kept my flight so I could fly home. When I went to check in online, there was no itinerary to be found. I called, and they said since I was a "no show", it was cancelled and I could not be reimbursed. I offered to use it as credit and get a new flight, paying the difference. This request was declined. The agents on the phone were very rude. Spirit nickel and dimes you, has no available seats, doesn't feed you, and the planes are small. I will never attempt to take this airline again.

Cons: Will never fly Spirit airlines again. First flight was cancelled, return flight was delayed by almost 2 hours. I waited at the ticketing desk for 3+ hours (while on hold with customer service on my cell phone). Never had my call answered and also did not ever get to the counter for my refund. HORRIBLE experience, worst customer service ever. A total inconvenience, I had to rearrange all my travel plans, incurring many additional expenses and also book a different outgoing flight at a higher cost in order to get to my destination. Also, the flight seems cheaper but then they gouge you by charging for your seat and also for your carry on. Not any cheaper in the end. NEVER AGAIN.

Pros: Crew good.

Cons: Comfort & cost on “extras”

Pros: Crew was great!

Cons: Seats are so hard!!

Pros: Everything went nice and smooth. Great flight crew very helpful to everyone and very easy going. I will fligh frontier again

Cons: Everything

Pros: No TSA!!!

Pros: Received full refund for ticket.

Cons: Flight was cancelled with no reason provided.

Pros: The price of the ticket was very reasonable.

Cons: I traveled with a colleague from Dulles to Morgantown. Three issues arose: 1. We could not find the ticket counter at Dulles, and no one we asked knew where it was. This could easily be resolved by adding info about how to find the counter to the airline website. 2. My colleague's return flight was canceled and she was never notified. 3. When I went to check in for my return flight, I was told that I was not on the boarding list. It took 30 minutes to get me added to the list even though I had my confirmation. When I asked for an explanation the man at the ticket counter shared: "They're crazy [the customer service]. This happens all the time." Complete incompetence.

Pros: Nothing.

Cons: They cancelled my flight for no reason at all.

Pros: I didn't die

Cons: After having to wait in the plane for three hours to take off there was no complimentary beverage or snack. Not a good way to keep your customers satisfied

Pros: Went smooth and without delays. We actually arrived in Fort Lauderdale ahead of schedule. The flight crew was pleasant and funny. I would fly Spirit again

Cons: Missed flight because of long lines & was not accommodated in any way

Pros: Having a smaller tray table was a surprise. And the tray table being the color of an iPad was confusing because I have left mine behind more than once.

Cons: I was disappointed to not have a place to charge my phone.

Pros: Had seat open next to me

Cons: Delays on afternoon flights East create all sorts of problems; fewer options the later the arrival

Pros: Very professional.

Cons: Got delayed

Cons: The seat was squeaking all the time

Pros: Received full refund for ticket.

Cons: Flight was cancelled with no reason provided.

Pros: Very friendly staff!

Pros: PERSONAL TREATMENT!

Pros: The price of the ticket was very reasonable.

Cons: I traveled with a colleague from Dulles to Morgantown. Three issues arose: 1. We could not find the ticket counter at Dulles, and no one we asked knew where it was. This could easily be resolved by adding info about how to find the counter to the airline website. 2. My colleague's return flight was canceled and she was never notified. 3. When I went to check in for my return flight, I was told that I was not on the boarding list. It took 30 minutes to get me added to the list even though I had my confirmation. When I asked for an explanation the man at the ticket counter shared: "They're crazy [the customer service]. This happens all the time." Complete incompetence.

Pros: The staff are very friendly and happy...seats nice without all the monitors... I like the melted backs and the mini trays.

Cons: Still long boarding and clearing the plane. Wish there was a process to make it quicker.

Pros: the quickness of the flight and the polite attendants

Cons: turbulence, but that isn't controllable

Cons: Most uncomfortable seats I’ve experienced. Booo Frontier. Additionally no one from Frontier present an hour before boarding 2/3 of flight were waiting in line. Unless flight an hour or less - No frontier for me - seats were torture.

Pros: Cheapest flight ever gotten can't beat a $75 dollar round trip flight! Crew were very nice

Cons: Frontier hidden fees for bags seat changes food or drinks. There was the last minute hour delay to Philly not the crew's fault though. seats tight and cramped.

Pros: The price of the ticket was very reasonable.

Cons: I traveled with a colleague from Dulles to Morgantown. Three issues arose: 1. We could not find the ticket counter at Dulles, and no one we asked knew where it was. This could easily be resolved by adding info about how to find the counter to the airline website. 2. My colleague's return flight was canceled and she was never notified. 3. When I went to check in for my return flight, I was told that I was not on the boarding list. It took 30 minutes to get me added to the list even though I had my confirmation. When I asked for an explanation the man at the ticket counter shared: "They're crazy [the customer service]. This happens all the time." Complete incompetence.

Pros: Absolutely nothing.

Cons: I had this airline booked several times (4 flights to be exact) and every. single. time. the flight was either cancelled or changed in some way. In the first instance, the second leg was moved three hours ahead, causing the second leg to depart before the first one, so I had to cancel it. In the second, the first leg was moved three hours before the initial departure time, and I had to cancel it due to scheduling issues. The third time I tried to take this airline, the first leg was cancelled completely and in turn my return flight was also cancelled. Each time, they informed be THE NIGHT BEFORE the flight was supposed to leave that it was either cancelled or modified. Had I not booked all four of these flights at once months in advance, I wouldn't have booked it again after the first instance. Do you know how expensive it is to find alternate transportation THE NIGHT BEFORE you are trying to travel? I will never attempt to fly this airline again. They have a lot of work to do to gain the trust of their passengers and they are not doing it right by any means in my opinion.

Pros: PERSONAL TREATMENT!

Pros: Absolutely nothing.

Cons: I had this airline booked several times (4 flights to be exact) and every. single. time. the flight was either cancelled or changed in some way. In the first instance, the second leg was moved three hours ahead, causing the second leg to depart before the first one, so I had to cancel it. In the second, the first leg was moved three hours before the initial departure time, and I had to cancel it due to scheduling issues. The third time I tried to take this airline, the first leg was cancelled completely and in turn my return flight was also cancelled. Each time, they informed be THE NIGHT BEFORE the flight was supposed to leave that it was either cancelled or modified. Had I not booked all four of these flights at once months in advance, I wouldn't have booked it again after the first instance. Do you know how expensive it is to find alternate transportation THE NIGHT BEFORE you are trying to travel? I will never attempt to fly this airline again. They have a lot of work to do to gain the trust of their passengers and they are not doing it right by any means in my opinion.

Cons: No customer service..i mean zero,ruined. My entire day

Pros: Being in the air only 1 hr and 5 min. Everything was fine. Crew helpful and pleasant. Not happy about $1.99 for a plastic cup of soda..

Cons: Short flight, everything went well. Crew helpful and pleasant.

Cons: The captain said no gates were available so they delayed our flight for an hour after they let us board the plane. Almost all of the gates in the terminal were available when we got to Philadelphia. Frontier doesn't give out free drinks or peanuts on the flight. They also charge $5 extra if you don't check your bag online. The seat doesn't recline. Frontier is by far the worst airline ever!!!!

Pros: Everything was ok

Cons: Frontier charger for everything

Pros: Spiritless

Cons: Never fly Spirit. Yes, the fare’s are a bit less expensive, but it cost us $200 for two checked bags from Philadelphia to Fort Lauderdale round trip. And then another $72 to make sure my wife and I sat together. $2.00 for a small cup of terrible coffee even the stewardess said wasn’t very good....terrible airline.

Pros: Nothing

Cons: Flight scheduled to leave at 8:25 AM. Did not leave until 1:45 PM. Was delayed four times because of a Crew issue on Easter Sunday. Missed our entire Easter celebration because spirit was unable to man a plane Will never fly this airline again. Customer service was rude on top of it. They need to be prepared for crew to call out on a holiday. 5 1/2 hour delay with no weather emergency is unacceptable. A 50 dollar voucher does not make up for ruining a family hokiday

Pros: After a six hour delay, did arrive at destination

Cons: Timeliness, communication, speed of resolving the issue, comfort

Pros: Easy travel

Cons: Easy travel. Until you get in a seat. Really uncomfortable. Even though this time I spent extra for a window seat. I thought it would be nice to lean on something since the seats don't recline at all. Still not good comfort wise.

Pros: Nothing.

Cons: They cancelled my flight for no reason at all.

Pros: The price of the ticket was very reasonable.

Cons: I traveled with a colleague from Dulles to Morgantown. Three issues arose: 1. We could not find the ticket counter at Dulles, and no one we asked knew where it was. This could easily be resolved by adding info about how to find the counter to the airline website. 2. My colleague's return flight was canceled and she was never notified. 3. When I went to check in for my return flight, I was told that I was not on the boarding list. It took 30 minutes to get me added to the list even though I had my confirmation. When I asked for an explanation the man at the ticket counter shared: "They're crazy [the customer service]. This happens all the time." Complete incompetence.

Pros: I was so upset, tired of being lied to and running through airports to make a connecting flight, I can't think of anything I liked.

Cons: Since I bought my tickets through Kayak, when my flight was canceled the night before I was to leave, it took Hours to get the ticket problem straightened out with me on an earlier flight. I was called back by Kayak minutes after I finally got off the phone to be told That flight was now canceled. Another hour on the phone to get to a 3rd flight arranged. I arrived early and saw everyone sitting around, went to the counter to be told this flight was now delayed. Also was told that the EARLIER Flight I had been changed to, Went off on Time! So I was Lied to. Waited hours as they moved the departure time 4 times! Went through an agonizing security search. Took an hour in a freezing plane to get to Pittsburgh. Missed my flight OF Course and had to pay money for a ticket change and go stand by, barely getting on a connecting flight. I call it the Travel Day From Hell!!!

Pros: PERSONAL TREATMENT!

Pros: We arrived early in Philly

Cons: The boarding was late

Pros: The crew was very nice.

Cons: The passenger sitting next to me took up half my seat and I was not offered a seat change.

Pros: My seat did not recline at all. My back was hurting & my tv receptor did not work properly. Wasn’t able to stream anything.

Cons: Fix the airplane

Pros: The flight was fast and comfortable. The crew was quick and organized. The seats were comfortable as was the foot room.

Cons: The tvs were broken the entire flight but I had a book so I was able to read that instead. When the tvs were working the earphone jacks were so worn out my earphones barely worked. Basically old and tired.

Cons: Delay that caused us missing the connecting flight.

Cons: I was disappointed to use 40,000 points for each of three one-way award tickets, for a total of 120,000 points, only to have two of the chosen seats changed without any notification before hand. One aisle seat was switched to a window seat.

Pros: The attention and service provided by the aircraft

Cons: Nothing

Pros: Without asking, the crew arranged to have my partner and I sit next to each other. That was such a pleasant touch of service for our trip. Also, the connection was perfectly timed at Chicago flying to Bozeman.