Daily cleaning, installation of cabin HEPA filters on flights from Maryland to Muscat
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Scores according to KAYAK customer reviews
Pros: "Decent seats. Good amenities for a long flight - entertainment, pack with toothbrush/mask/earplugs/socks."
Pros: "My flight attendant, Grace, was delightful. There were several challenging passengers around me and I observed her handle them with the grace of someone who embodied their name—Grace."
Cons: "No wifi on board. The plane was one of the older ones, but still perfectly nice."
Pros: "Seat comfortable"
Pros: "Everything was great"
Cons: "Delayed flight for no apparent reason"
Pros: "Food selection. However, the snacks need to be readily available on long flights."
Cons: "Entertainment is lacking behind other international carriers"
Pros: "wanted an isle seat because of back issues and was arranged without any hassle."
Cons: "17 hour transit in Doha and no accommodation was provided. Though I booked it from a third party I belive QA is at least responsible for making sure that the vendors let the user know that there will be NO accommodation provided. This information is also not readily accessible when searching online."
Pros: "Liked the smoothness on boarding and the organization. Keep it up!"
Cons: "Attitude of some of the flight attendants and more entertainment."
Pros: "Short flight. Attentive crew"
Pros: "The trip was very comfortable and food suited me"
Pros: "Crew was not mean"
Cons: "The seats were very uncomfortable, entertainment screen had poor picture quality, eggs were black, stank + inedible, long bathroom lines , a child screamed most of the flight, no internet, couldn’t change phone, checked bags damaged - handles ripped off!!!"
Cons: "Boarding process, Smart Phone App, food quality, Announcemebts, Time to unboard the plane, flight information displays at Doha are not easy to find the flight info"
Pros: "Crew was excellent."
Pros: "I flew from Bali to Doha and then Doha to Dulles after an 8 hour layover. Both flights operated a Boeing 777. The planes were spotlessly clean both flights. The menu choices were amazing and the wine selections were very good. What made the difference was the attentiveness of the cabin crew. I would particularly like to commend the purser and the flight attendants on flight 707 DOH-IAD for their assistance and willingness to go above and beyond the call of duty"
Cons: "Flight 707 was supposed to have the new Qsuites in Business Class, so it was disappointing that without prior notice the airline switched to an aircraft with normal (but quite good) business class seating. Nevertheless, the purser and the flight attendants made the flight memorable in a very positive way."
Pros: "The food was great!"
Cons: "The way the crew member woke me up for lunch or dinner time.They tapped my shoulder and was pretty disturbed me. If good if you have a sign that we can put next to our seat if we don’t want to be disturbed while we sleep."
Pros: "The best airline I have ever flown."
Pros: "I fly a lot, and I notice when things go well. There is nothing I can complain about with Qatar; their equipment is up-to-date; their service is first-rate; their record for on-time departures and arrivals is excellent, and their food is good! I will gladly fly with them in the future."
Cons: "Passengers in front of you slamming their seats back that crushed and spilled my food all over me. Happened 3 times!!!"
Cons: "Same no in flight wifi"
Pros: "Good service but need to improve food quality and quantity."
Pros: "The Qatar crew was great and the entertainment was on point."
Cons: "That my departure times were 1 to 2 hours earlier than what was on my electronic ticket, if I hadn't checked on the airport website, I would've missed all my flights!!"
Cons: "Ground crew attitude at checkin,boarding. Only drink choices 2 juice boxes with sad snack. Entertainment screen malfunctioned, poor sound quality cf prior leg. Long rescreening process on connection FROM USA flight. Long wait to deplane to stairs/shuttle bus. Long wait for luggage."
Pros: "Short flight, seat pitch OK and food adequate. Good crew."
Cons: "Bus boarding always chaotic"
Cons: "Food poor- no variety"
Pros: "Hospitality, boarding process"
Cons: "Food was slightly undercooked (chicken). Should have better process to check for that"
Pros: "Nothing. Despite booking Qatar Airways for both legs the transfer distance is incredibly far. Only just made connecting flight!"
Cons: "Why does it take 2 hours to get all passengers on board? Why only one exit/ entry point to board/ disembark for an Airbus 440? The mist inefficient organization of passenger logistics you can imagine Hopeless airports..useless Airlines"
Pros: "Onboard crew"
Cons: "Boarding process. It could start on time as printed on the boarding pass. If it is by zone, the provide a few minutes between the zones and adjust time accordingly."
Cons: "We could not watch anything as my wife and my screen did not work."
Pros: "It is an average economy flight. Crew was very attentive and helpful. Service was excellent."
Cons: "Not much to say for an economy flight. Comfort is always compromised regardless of airline. It gets worse as the flight is longer."
Pros: "Nothing that i like"
Cons: "Delay, bad food, no strict rules about passenger moving seats"
Pros: "Wonderful staff, service, food and comfort."
Pros: "Plane was perfect"
Cons: "Transit was just tedious very long line , had to wait for along time. The crew have very strong accent which makes difficult to understand them, but they are very nice and helpful"
Cons: "Luggage was lost"
Cons: "Almost missed my flight. I had to take a bus, go through a transfer check, and then take a train to the gate, which got me there so late (even with running) that they were calling my name (and a few others) over the loud speaker."
Pros: "Departed n arrived on time"
Cons: "Small old plane crow were tired I think"
Pros: "Customer service was super! Entertainment package was nice, many current movies worth watching ."
Cons: "No Wifi on flight !!"
Pros: "Service & cleanliness."
Cons: "Nothing I remember."
Cons: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."
Pros: "Overall it was a nice flight however some areas need some attention. Boarding gates were very crowded and there was no crowd management in the small area. Secondly, the food was not at all upto the mark. If you are serving sandwich atleast make it flavorful or just serve drinks on this short flight with nuts/biscuits/chocolate."
Cons: "Read on the left."
Cons: "I have flown previously with Qatar and was not so impressed. Everything was great this trip up until my return to the United States. I should have suspected a problem when I was requested to change seat in order to assist a family who were in separate seats. Moving was difficult as the plane was being loaded. I managed to get to the seat offered to find someone sitting in it. To top it off the individual was wearing a surgical mask and carrying a large immigration bag. I requested a seat forward but I was denied and I later saw other passengers moved forward to seats that I was denied. If I had known that the flight would have been full of possibility sick immigrants I would have chosen another flight or airline. At certain times the smells were very bad. I felt as a ff member I should have been treated better or been made aware of possible health risks."
Pros: "Crew Boarding"
Cons: "Food Not so comfy"
Pros: "Cabin cleanliness including restrooms, excellent food selections comfortable seats including head support and friendly professional attendants."
Pros: "Price & accuracy"
Pros: "Almost everything"
Cons: "Dont have special food for little ones."
Pros: "Entertainment and food"
Cons: "Could not sleep... Need more room"
Pros: "Quick boarding, good choice of movies"
Cons: "Would have been nice to get offered beverages more often. Was hard to get water as much as I needed without disrupting my fellow seat mates."
Pros: "Emirates is my airline of choice. They do everything well."
Cons: "flight left very late. couldnt make up time on the way. had to struggle to make it to the connection."
Pros: "The crew was just fine."
Cons: "Checking on the cleanliness of the toilets frequently"
Pros: "The seats were spacious and comfortable. Ample room for the long flight."
Cons: "Desert option: warm cookies"
Pros: "Crew was generally very good."
Cons: "Flight was delayed by 2 hours"
Pros: "Kind and very helpful."
Cons: "A little more room for people with weak legs."
Pros: "flight was very empty, so crew very accommodating. boarding simple with so few"
Pros: "Crew, food, seats were great (my route was empty on the first flight, so I could lay down across other seats). They provided amenity kids even in economy class."
Cons: "The connection was too tight. A staff member led us to a bus to the next terminal, but left at security without a word. I ended up running from security all the way to my gate, feeling I was going to miss my flight. They still had the gate open past the scheduled time, but wish I didn't have to run."
Pros: "Emirates itself was great but using fly Dubai from Dubai to Kabul was awful."
Cons: "No flights to Kabul using Fly Dubai when someone books tickets actually for Emirates."
Pros: "Was ok"
Cons: "Did not like the seats"
Pros: "Great and helpful see ice. Food is good as well. One of the few airlines where flying 24 hours (over 2 legs) is bearable."
Cons: "Takes a long time to board and de board the plane, which almost made me miss my connection at Dubai."
Pros: "Comfort level was below expected for Emirates today, because the flight was very packed. I didn’t get the ability to choose or change my seat while checking in online and checking in at the counter and was not able to change out of a middle seat. We also took off 1hr + after the original departure time."
Cons: "Not sure why I wasn’t able to change my seat during check-in, this is usually standard. Other than that, the flight was fine."
Pros: "A bit of delay, high traffic. New MCT airport is much better than before."
Cons: "I like it"
Pros: "Everything was perfect"
Pros: "I like the aircraft itself, so far pilots are well professionally trained. I feel safe riding in your aircraft."
Cons: "The food is not good. I chose chicken but unfortunately no chicken only small mashed potatoes and gravy and when I asked for another one the crew said no more chicken lol.So I skipped 1 meal"
Pros: "Great service from flight attendants. Fast professional and courteous. The flight wasn’t full so there was plenty of room to move around."
Cons: "Baggage retrieval process is slower than normal. The airplane food was well, airplane food bland low quality."
Pros: "Most of crew was excellent. Also great selection of in flight entertainment. The widescreens were awesome! Double decker plane was spacious."
Cons: "One crew member was rolling her eyes at a passenger when she wasn't looking. Just looked unprofessional. The food was not good. The only beer available was Heineken. I overall prefer Korean Air, Garuda, or Singapore Air."
Pros: "The sitting is nice with good leg room"
Cons: "Can’t think of anything I don’t like."
Cons: "Missed connection in Dubai due to late departure from DC."
Cons: "Being late and have 24 layover at Dubai . Am still at dubai"
Cons: "The flight fid not depart on time and therefore I missed the connecting flight. Had to spend a day in a hotel until the next connecting flight."
Pros: "The food was very good and there were a lot of choices for entertainment. All of the crew were friendly."
Pros: "Very comfortable interiors and great food and drinks. Crew is also not a bunch of jerks."
Pros: "I liked the service provided by the second steward because he was concerned about my wellbeing and brought me a veggie option. The entertainment was good."
Cons: "I was given a seat between 2 men and it was most uncomfortable. I am not sure why seating is not done more sensitively for passengers. I requested an aisle seat but never got one. Also, there were no vegetarian options for those who didn't book a special meal in advance. I am a star alliance member with Qatar and love their service. I didn't think Emirates would be below that standard because I have heard a lot about the airline and decided to fly them for a change. I was told that if there was any vegetarian option left behind I would get one but the steward didn't even have the decency to come back to tell me there wasn't any left. For the breakfast the steward was much nicer and was able to provide me with a vegetarian option."
Pros: "Just superb. Even got a meal on a 40 minute flight!"
Cons: "Long bus ride to the aircraft - thought we were driving to Muscat!"
Pros: "Service courtesy helpfully"
Cons: "I could not get pure vegetarian food as i am a strict vegetarian"
Pros: "The ICE system was a perfect way to spend 13 hours on a plane. I watched a movie, listened to music, even watched part of a live broadcast NFL game during the trip. Much appreciated!"
Pros: "I liked most of the food service. Not breakfast."
Cons: "Cramped seating on 1st flight. High business class fares."
Cons: "Dubai to blre flight was better than IAD to Dubai as there was a chewing gum stuck over the window's edge next to my seat."
Pros: "Almost $1400 value items were broken in my two fregile box/bag."
Pros: "Food was good"
Cons: "Less attention to my two kids"
Cons: "Thanks for Service"
Pros: "The outstanding service of the flight attendants."
Pros: "Fast checkin with Online Checkin. Only had to go to baggage dropoff. Nice onboard service. Like the choice of good entertainment for such short flight. Several options to watch."
Cons: "Flight had some delay. One person on-ground very rude and totally out of line in the way to treat customers. Under no circumstance any airline employee should lecture a passenger about time schedules and such. I had read the rules online and was aware of the timings required if checking in online. I was surprised being accustomed to good service from this airline."
Pros: "The inflight movie selection and entertainment was very good."
Cons: "The food was a bit disappointing."
Pros: "Flight attendants friendly, well mannered"
Cons: "Took flight attendants some time to clean up, not responsive to call light, seemed overwhelmed somehow."
Pros: "It was fast and comfortable"
Cons: "Noisy kids and parents along 14 hours of flight. When arrived at Dubai, we had a long ride of a bus, walking, and transited by train - overall 35 minutes."
Pros: "The A380 equipment is beautiful and spacious even in coach. The changing ambient lighting added to a great positive experience. Food and service was excellent. The entertainment system and seat amenities are top notch - large screen, great selections, power sources, remote control (cabled). I was so impressed I planned to join their frequent flyer program (*** but see review of second leg - Dubai to Manila *** )."
Cons: "Was served the wrong meal even though I double-checked with the FA."
Pros: "The 380 is a great plane, the quiet and comfort."
Pros: "I have high expectations for Emirates, and for the most part they delivered."
Cons: "They ran out of many food options by the time they came to my part of the plane. These new planes are designed poorly. Passengers were not even allowed to carry out a basic conversation near the restrooms at the back of the plane without being shushed left and right from cabin crew in their private quarters and other crew up the stairs."
Pros: "Very comfortable pod."
Pros: "it was nice trip with emirates, You have excellent services Thanks"
Cons: "All good"
Cons: "Filthy bathrooms. Food service slow and erratic. Too hot."
Pros: "I’m very disappointed by the supervisor treatment at the time I was checking in and weighing my luggage. It is very frustrating to see that I was forced to pay US$ 175 for an excess of only 9 Kg. Even after I told him that my other luggage didn’t have the maximum weight he insisted either to throw away my items or pay the amount. The supervisor was ready to either not let to board the flight or leave my luggage. I could have appreciated if either charged only extra 9kgs or move the excess volume to check in luggage that was not full. The supervisor was not ready to listen and he constantly treats me in a disrespectful manner. Given to the mistreatments I had I have vows not to travel with Emirates anymore and also advise my friends and colleagues not to use it. I hope you will use this feedback to improve your customers services."
Cons: "The food is good k"
Cons: "My flight tickets were mess up and I had to purchase new tickets . Horrible"
Cons: "The service could have been so much better. Food was not offered according to seating arrangements and so meal choices were not enough"
Cons: "Arrive on time Zurich"
Pros: "the CREW WAS FRIENDLY AND CELEBRATING EASTER WITH THE GUESTS"
Cons: "THE FOOD WAS ADEQUATE, GIVEN THAT WE WERE ON AN AIRPLANE"
Pros: "Cabin crew were efficient"
Cons: "Open check in counters on time as scheduled. They were half hour late at least"
Cons: "Boarding time needs to be longer. Also, too little time between connecting flights."
Cons: "Same reason as above."
Pros: "crew are well trained"
Cons: "chicken dinner was not tasty at all"
Pros: "787 is an excellent plane and I could sleep a little"
Cons: "I was boarding at gate C4. Doesn't anyone get it ! Using the word "bomb" in airports is a big no-no however C4 is OK? Even a little old lady knows what C4 stands for."
Pros: "Missed this flight because the first one was late"
Pros: "New plane"
Cons: ""Swiss" and punctuality are not anymore going together"
Cons: "Flight was 30 minutes late which made our connection very tight."
Pros: "Comfortable flight."
Pros: "flight left on time as schedule and the flight staff was absolutely courteous."
Pros: "Not sure why airline companies buy planes where the seat in front recline to the lap of the costumer behind where it makes a 9 hr flight miserable"
Pros: "Very professional!"
Pros: "Nice crew, nice plane"
Cons: "Late arrival at Dubai, late departure and late at final destination...No information given to passangers!"
Cons: "Not on time at all. Toooooo late boarding"
Pros: "I was late ( I had to drive 230 Km ) and I managed to call in advance the company that was doing the check-in on behalf of SWISS - I asked them the Check-in time closing time and by almost flying ( speeding like crazy ) I arrived before that moment."
Cons: "I did not check the terms and conditions of the ticket. I am a Star Alliance Gold member and I was expecting SWISS to have a similar booking system like the others I fly with. I found out that the ticket fare did not contain checked luggage ( so I had to pay a hefty fee for it ) and also my 20" wheeled case that was ok in all the other flights I took it with me, this time was oversized and overweight . My wife took out the 2 laptops so it became within weight limits but still oversized - My wife paid for the fee ( I wasn't there at the time and she is not a such experienced flyier as I am ) . When I found out about the fee, I checked their rules and I found out that the hand luggage is allowed to be 22" . I saw in the airplane a lot of people with cases having the same size as mine, that went as checked luggage at a cost fo around 40 . I want to see how can I get my money back . . ."
Cons: "All was great"
Pros: "It reminds me of school dinners"
Cons: "Bland, over cooked No thought into the presentation or flavour"
Pros: "on time and got us there on time."
Cons: "untrained staff waking people up no flexibility with ordering GF dinner late"
Pros: "Best food and attention that I've had on an airline in 20 years. Really. I was telling a friend today, Swiss Air started with drinks, gave us a Parisian baguette sandwich, gave us a healthy breakfast of yoghurt warm croissant butter jam orange juice, drinks again, and several passengers surrounding me got special attention, one woman with a baby, a disabled person, and a teenager that was 6'5" was relaocated by the flight attendant without him even asking to a bulkhead seat for more comfort. You don't see this kind a attention to detail on any US flights or US airlines, so I noticed it. It was as if I was traveling back in the 70's or 80's when Airlines would compete for our dollars with their service. I mentioned to my friend that if I had a choice and Swiss Air was one of the choices, I'd choose Swiss Air over any other airline."
Pros: "Very attentive to children at boarding and in-flight."
Pros: "The way of treatment"
Cons: "The landing was terrible"
Cons: "Worst experience. Very rude employees. Not great flexibility with carry on luggage beware"
Pros: "I fly this line often, SWISS is immeasurably better than ElAl. The planes are modern and include an in-flight entertainment system, the food is light years better, the staff more considerate and attentive."
Pros: "Several rounds of beverage service along with tasty food and a great large-display entertainment, we were very pleased with the blankets and entertainment, and frequent service. It helped we had 3 seats for two people also."
Pros: "The staff was helpful and professional and kind. The equipment was new and clean. The flight was on-time and uneventful. I would fly this airline again any day of the week."
Cons: "The entertainment screen was difficult to see when the person in front of me reclined because the screen was not perpendicular to my line of vision. I survived based on the other qualities of the flight."
Pros: "Food & beverage, onboard entertainment and beauty product in the bathroom was good."
Cons: "Service was okay and the seats were horribly uncomfortable. Not what I remember from Swiss when I use to fly constantly with them 2 years ago. Also, I was singled out by the crew at the gate and pulled aside. Racially profiling at its finest."
Pros: "my wife needed a wheelchair, so we were whisked between terminals. but if we had had to negotiate that long distance by ourselves we would probably have missed the connection because there was only an hour layover and the distance between gates was great"
Pros: "the entertainment system was perfect, there were lots of movies and shows to entertain you, including newly release films. there were games and music also availble. the seating was comfortable we had blankets and pillows. The beverage service great and the food was good to. although there could have been better options in terms of the dessert ( ice cream taht was provided)"
Cons: "the boarding was poor, we waited in line to board and they did not announce to us that we need to have our ticket stamped before we got to the door, as a result we were sent out of line once the ticket was stamped we had to rejoin the line from the back. When i got through they then said something was wrong with my ticket in which they took it and I was pulled out of the line. they should try to the ticket check and the boarding line at the same time"
Cons: "THERE'S SOO LITTLE LEG SPACE BETWEEN SEATS ON THE ECONOMY SECTION IT IS VERY UNCONFORTABLE!!!"
Pros: "Only the crew was good"
Cons: "Ridiculous entertainment system - was impossible to watch a movie."
Pros: "As a frequent traveler, SWISS hadthe best airline food I've ever tasted. Very efficient in everyhing they do. Great service and the crew was very friendly. Unfortunately, I had a seat that was in between the two in front of it, so my TV was at an angle, but only a minor inconvenience"
Pros: "Spacious and good food"
Pros: "I was amazed to get a sandwich on such a short flight!"
Cons: "Delayed boarding due to overheated plane, when we did board it was still warm and we had to sit longer due to other mechanical issues. Wish they would have waited for all issues to be resolved before boarding."
Pros: "Excellent flight staff and better than average airplane food."
Cons: "If one is over child height and the uncaring person in front of you slams their seat into full recline, one will be miserable on steroids. Swiss Air will not correct the small free space capacity (both pitch and width) most assuredly. Thus, I now fully appreciate why fellow travelers embrace airplane knee protectors. "Don't leave home without them," especially on Swiss Air (emphasis added) !"
Pros: "I did not like anything about this flight"
Cons: "My flight has been cancelled with no ecplonation. They reissue e ticket for me under different name. The crew were very rude . My suitcase was lost and still I have not received it . They promised to deliver ."
Pros: "Flight attendants were perfect, sincere, and friendly. Great selection of free movies."
Cons: "I could not open my laptop and do any work once the person in front of me put their seat back. Big time bummer."
Pros: "Seats very confortabile"
Pros: "The entertainment system"
Cons: "Direct answer is "nothing"; however, it should be noted that this not a Swiss Air flight. It was a code share on a United Airlines flight."
Pros: "Direct flight"
Cons: "3 hour delay Noisy cabin due to loud engines One could hardly heard the movie audio from the Headphones during movie viewing even after they were replaced"
Pros: "Crew was friendly and made a bad situation as comfortable as possible."
Cons: "The flight was delayed for almost 3 hours for a issue with the pilot's chair. The movies reset in the middle of the showing."
Pros: "Courteous crew, good food."
Cons: "The beer selection could use some work."
Pros: "Overall service was excellent and staff was courteous and helpful."
Cons: "everything sucked time bery bad servive starfed on flight nonacolok was sergvedngypu ilt was really disappoinyling includigbymkthrvlounhr aothee airlione"
Pros: "Customer service"
Pros: "Food & entertainment system"
Cons: "Tight seats"
Pros: "The flight crew was excellent IAD to IST."
Cons: "The customs process takes too long to make domestic flights in time. I ended up missing my connection to Antayla because the customs line was too long, so I was re-booked for a later flight departing 7+ hours later. I think in the future kayak needs to ensure at least 2 hours for a connecting flight"
Pros: "Every thing"
Pros: "The crew were all very polite and friendly."
Cons: "Nothing to complain about!"
Pros: "Boarding was on time and We arrived on time."
Cons: "Plane was smaller than normally flown. No room at all. 2-4-2 seat rows."
Pros: "Loved the entertainment options!"
Cons: "The crew seemed to be pretty busy"
Pros: "Flight time and layover at connecting flight"
Cons: "Food needs to improved. In all other flight Indian spice is served as Asian veg flight seat are too tight"
Cons: "The air conditioner on the plane was not working making the flight uncomfortably hot the entire flight."
Pros: "Everything- hot moist wash rags & overnight kit were luxury touches."
Cons: "There was a female attendant who as soon as I got to my seat asked me to stop blocking the aisle. I found this very annoying because I'd only just stopped at my seat. I found her manner disrespectful."
Cons: "The lost 3 of my bags"
Pros: "Excellent employees from check in desk to flight attendants"
Cons: "Food quality was medicore"
Pros: "Treated very poorly no hotel stay in the airport for 24 hour"
Cons: "There was no child meal dispite us ordering it."
Pros: "Entertainment was great, crew were polite and attentive"
Cons: "Not enough leg room for anyone over 6ft tall"
Pros: "I had a medical isue.want to cancel but miss comunication until last munite.They let my ticket dead.So sorry.Did not go..Not able to use in the future..To bad can you help?"
Pros: "We didn't crash"
Cons: "Took too long. Build a transporter soon"
Pros: "The food was excellent."
Cons: "The middle seat was cramped."
Cons: "Very small space"
Cons: "No complaints except boarding was a little hectic. It would have been better if there was more organization on who boards when and more control by staff."
Pros: "Service is good as well as food."
Cons: "The space. The transatlantic leg was awful because the space was really limited. From IST to my final destination the leg room increased"
Pros: "Amazing food. Can't believe how good the desserts were. Entertainment also top notch."
Pros: "Everything was perfect, the hours from Washington to Instanbul were perfect for night sleeping, the seats were comfortabl enough for sleeping, I didn't eat the late night dinner but the breakfast was good."
Pros: "Entertainment, flight times, price, new plane, good luxury, in between meals food offering"
Cons: "Cleanliness of bathrooms, seat room, bumby landing, no involvement from the pilot to the passenger it was like he was too good to speak to passengers and update on weather conditions, welcome greetings, landing details etc. overfilled flights."
Pros: "El servicio del personal a bordo fue muy bueno. La comida me pareció de buen sabor. El boarding se puede hacer desde el lounge."
Cons: "El chreck in en el aeropuerto de IAD no me gustó. Abre a las 7:10 para el vuelo de las 11."
Cons: "We end up spending almost 1,200 use extra to reach Washington and return to Yaounde."
Pros: "Great food, comfortable seats, Caring staff, Good TV quality and programs."
Cons: "the employees at the check in booth were so rude and unhelpful. I needed a wheelchair because I had a very bad backache, but they refused to help me and they made me wait standing up in line for over 2 hours. It was a very painful experience."
Pros: "Turkish Airlines remains my favorite - boarding process is organized, seats are comfortable, food is good, and crew is friendly and helpful."
Pros: "Easy checking reasonable wait."
Pros: "In-flight service puts US-based airlines very much in the shade - welcome on board, attentiveness, food and drinks."
Cons: "Chaotic check-in process."
Pros: "I liked everything"
Pros: "The company gave us a hotel for the layover."
Cons: "Seats uncomfortable"
Cons: "Absulotely nothing."
Cons: "Rude stewardess"
Cons: "Bathroom very dirty with odors!"
Pros: "I like everything. Flight was so good."
Cons: "I like everything."
Pros: "Care and attention the flight attendance showed."
Pros: "Comfortable. Excellent service"
Pros: "Had a one hour delay without justification,but ended up landing in Douala first before Yaounde. Arrived at 4:30 am instead of 12:005am. Lost my bag up till now not seen."
Cons: "The crew, was rude to passengers with kids"
Pros: "The attendants were courteous and proficient. Even when they were being elbowed as they walked past, smiling and friendly. I will try to fly Turkish again."
Cons: "Seating was terrible. My seat was broken."
Pros: "The flight was smooth, the crew was great, as was the food. I am never comfortable sitting on a plane for 9 hours. The overall experience was very positive."
Cons: "Crsmp seating,"
Pros: "The in-flight service to Istanbul was good."
Cons: "Once we landed at Istanbul the wheelchair service was very poor. The person in-charge was rude,did not care to provide ride to bathroom or to buy water, There was no water or bathroom nearby. The flight to Amman was cancelled/delayed. First we were told it was cancelled and would be put up in a hotel, but on the way the wheelchair driver was asked to return to office and drop us at a gate. At this gate the departure time kept changing every hour or so without any plane at the gate, or staff. This lasted till next day about 3 PM. For this long period There was no water. The was no assistance to bathroom or food or water. All the passangers were upset. They organized and went to talk to the Airline personnel. They returned frustrated since none of the Airline staff knew anything."
Cons: "Firs they told me there is a fligth at 11:15 pm and when i get to the airport they delay the fligth to next day morning with out notice when i call customer cervice i ask for a hotel they just dont care and they have no suggestion"
Pros: "Great staff , amazing dinner, and the entertainment screen size was best"
Cons: "Seats could be a little bigger"
Cons: "Frankfurt connecting flights, security, and Passport control are terribly inefficient, with unclear guides to get passengers from B gates to A gates."
Cons: "Food poor going to Munich , legroom poor."
Pros: "Crew was excellent."
Cons: "better accommodation of passangers"
Pros: "Everything except the checking in process"
Pros: "I'm tall so the suit was somewhat uncomfortable."
Cons: "Other than the tight space I have no other complaints."
Cons: "You canceled my trip"
Pros: "Very amazing"
Pros: "The boarding process was well organized and fast."
Pros: "Touch screen is sharp and responsive."
Cons: "Food is ok. Used to be better a few years ago when the cuisine had a Southest Asian fusion style."
Cons: "2 hours Delayed and operated by United ..."
Cons: "The temperature on the airplane was uncomfortably warm. Not sure what was up with the AC but I had to change clothes and freshen up once arriving at my layover."
Cons: "The last rows are too near from the toilets or perhaps they weren’t clean when we left Washington"
Cons: "A bass blasting private event at the airport near Lufthansa gate"
Cons: "Seems like they want to nickel and dime you for everything now..."
Cons: "My baggage didn't come on time. I have to stay at the airport for additional 3h"
Pros: "Treated passengers well - even those of us in steerage. Food was excellent and entertainment options plentiful. Coach is still coach, and it’s hard to settle in for a nap. So, if arriving rested is important to you, spring for business class."
Cons: "The air on the plane was unable to be controlled."
Cons: "Wish we’d had a bit more legroom"
Pros: "Impecable service. Even worth flying through FRA."
Cons: "Nothing. Everything, as always, great. Keep it up."
Pros: "new clean aircraft."
Cons: "no breakfast."
Pros: "On time"
Cons: "Walked a very long way in Frankfurf airport to transfer to another flight."
Pros: "I'm so glad with all workers in the plane, excellent !!!"
Pros: "They were nice"
Cons: "They were good"
Cons: "Not enough room. Aisle seat was too narrow and short."
Pros: "Better then United airline"
Cons: "Everything was awesome"
Pros: "On time"
Cons: "The food, kids friendly"
Cons: "Crew very rude unlikely Lufthansa"
Cons: "Lost my luggage ., not happy"
Cons: "Need free WiFi on international flights"
Cons: "bad weather, not your fault"
Pros: "Smooth flight"
Cons: "24 hr delay. I was supposed to fly Lufthansa and had to deal with idiots from United from Jacksonville to IAD."
Pros: "My parents had a wonderful experience. Very professional and courteous!"
Pros: "Lufthansa always does an excellent job."
Pros: "Timely departure."
Cons: "Fruit and a muffin is not enough for breakfast."
Pros: "Fast boarding, on time"
Cons: "Too cold in plane, announcements too loud"
Cons: "It was too cold on the plane."
Cons: "I will never fly Lufthansa again anywhere"
Pros: "On time!!!!"
Pros: "we sat in row 9 which has extended leg room so it was a pleasant surprise."
Cons: "the staff were not very good at reading the different instructions and one of the gentlemen was of Asian decent and it was very difficult to understand his English."
Pros: "I enjoyed the attentiveness of the staff"
Cons: "No issues."
Pros: "When we fly Trans Atlantic, we always hope it will be with lufthansa! Sometimes they use united as a carrier and it us never as good as lufthansa!"
Airlines flying from Maryland to Muscat have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Maryland to Muscat
Masks required on board, masks provided on flights from Maryland to Muscat
Social distancing seating
Middle seats unavailable to book on flights from Maryland to Muscat
Testing for antibodies, testing for symptoms for flights from Maryland to Muscat
Waiving of change fees. Search flexible flights from Maryland to Muscat